Market Overview:
The global BPM-platform-based case management software market is expected to grow at a CAGR of xx% during the forecast period from 2018 to 2030. The growth in this market can be attributed to the increasing demand for cloud-based and on-premises BPM-platform-based case management software solutions from large enterprises, medium sized enterprises, and small enterprises. Additionally, the growing trend of digital transformation is also fueling the growth of this market. North America is expected to hold the largest share of the global BPM-platform-based case management software market in 2018, while Asia Pacific is projected to be the fastest growing region during the forecast period.
Product Definition:
BPM-platform-based Case Management Software is a software that helps organizations manage their cases or complaints. It allows for the centralized management of all case related data and documents, as well as communication between team members. This can help to improve efficiency and speed up the resolution of cases.
Cloud-Based:
Cloud-based Case Management Software is a software system designed to manage cases in an efficient and effective manner. The software provides features such as case tracking, case management, and automated workflow execution. It also offers integration with social media platforms for client communication and collaboration among lawyers, paralegals, clients, witnesses & consultants.
On-Premises:
On-premises software is a type of software that is installed and used directly by the end-users or consumers. The installation process usually requires physical access to the target machine for installing the software. On-premises solutions are preferred by large organizations as they require high investments in terms of hardware, which increases operational costs, and also involves high maintenance charges.
Application Insights:
The large enterprises segment dominated the global BPM-platform-based case management software market in 2017. The growth of this segment can be attributed to factors such as increasing demand for case handling solutions from medium and large enterprises. Large enterprise organizations have a more complex business structure, with multiple departments, which involves different processes for various types of cases. Case handling in large enterprise organizations requires process re-engineering to ensure efficient workflow and improved customer service delivery.
BPM solution implementation helps medium sized businesses (MTEs) and small businesses (SMEs) to manage their operations more effectively by enabling them to streamline their processes related with case management activities across departments or offices involved in its operation & maintenance including IT, finance & accounting, human resources & payroll, etcetera).
Regional Analysis:
The market in North America is expected to grow at a significant rate over the forecast period. The growth can be attributed to the increasing number of small and medium-sized enterprises in this region, which are increasingly adopting case management software. Furthermore, with an increase in IT investments by companies for implementing business process management (BPM) solutions, North America is anticipated to gain traction over the next few years.
Asia Pacific is estimated to emerge as a lucrative regional market during the forecast period owing to factors such as growing penetration of internet users and mobile computing devices; rising demand for smartphones; and rapid adoption of cloud technology across various industries. Moreover, an increasing number of B2B transactions are also contributing toward revenue growth across Asia Pacific economies such as China & India., thereby driving demand for case management software applications within these countries Over 80%of businesses use some form offeetware solution that helps them manage their cases efficiently’ accordingto Gartner Inc.
Growth Factors:
- Increased demand for process automation and efficiency in organizations
- The need to manage growing volumes of data and information
- The increasing trend of BYOD (Bring Your Own Device) in the workplace
- Growing popularity of cloud-based solutions
- Emergence of big data and analytics
Scope Of The Report
Report Attributes
Report Details
Report Title
BPM-platform-based Case Management Software Market Research Report
By Type
Cloud-Based, On-Premises, BPM-platform-based Case Management Softwar
By Application
Large Enterprises (1000+Users), Medium-Sized Enterprise (499-1000 Users), Small Enterprises (1-499Users)
By Companies
Pegasystems, Hyland, Appian, IBM, Newgen Software, Microsoft, K2, Bizagi, PMG, AgilePoint, Isis Papyrus, MicroPact, OpenText, TIBCO Software, Dell Technologies, BPM-platform-based Case Management Softwar
Regions Covered
North America, Europe, APAC, Latin America, MEA
Base Year
2021
Historical Year
2019 to 2020 (Data from 2010 can be provided as per availability)
Forecast Year
2030
Number of Pages
240
Number of Tables & Figures
168
Customization Available
Yes, the report can be customized as per your need.
Global BPM-platform-based Case Management Software Market Report Segments:
The global BPM-platform-based Case Management Software market is segmented on the basis of:
Types
Cloud-Based, On-Premises, BPM-platform-based Case Management Softwar
The product segment provides information about the market share of each product and the respective CAGR during the forecast period. It lays out information about the product pricing parameters, trends, and profits that provides in-depth insights of the market. Furthermore, it discusses latest product developments & innovation in the market.
Applications
Large Enterprises (1000+Users), Medium-Sized Enterprise (499-1000 Users), Small Enterprises (1-499Users)
The application segment fragments various applications of the product and provides information on the market share and growth rate of each application segment. It discusses the potential future applications of the products and driving and restraining factors of each application segment.
Some of the companies that are profiled in this report are:
- Pegasystems
- Hyland
- Appian
- IBM
- Newgen Software
- Microsoft
- K2
- Bizagi
- PMG
- AgilePoint
- Isis Papyrus
- MicroPact
- OpenText
- TIBCO Software
- Dell Technologies
- BPM-platform-based Case Management Softwar
Highlights of The BPM-platform-based Case Management Software Market Report:
- The market structure and projections for the coming years.
- Drivers, restraints, opportunities, and current trends of market.
- Historical data and forecast.
- Estimations for the forecast period 2030.
- Developments and trends in the market.
- By Type:
- Cloud-Based
- On-Premises
- BPM-platform-based Case Management Softwar
- By Application:
- Large Enterprises (1000+Users)
- Medium-Sized Enterprise (499-1000 Users)
- Small Enterprises (1-499Users)
- Market scenario by region, sub-region, and country.
- Market share of the market players, company profiles, product specifications, SWOT analysis, and competitive landscape.
- Analysis regarding upstream raw materials, downstream demand, and current market dynamics.
- Government Policies, Macro & Micro economic factors are also included in the report.
We have studied the BPM-platform-based Case Management Software Market in 360 degrees via. both primary & secondary research methodologies. This helped us in building an understanding of the current market dynamics, supply-demand gap, pricing trends, product preferences, consumer patterns & so on. The findings were further validated through primary research with industry experts & opinion leaders across countries. The data is further compiled & validated through various market estimation & data validation methodologies. Further, we also have our in-house data forecasting model to predict market growth up to 2030.
Regional Analysis
- North America
- Europe
- Asia Pacific
- Middle East & Africa
- Latin America
Note: A country of choice can be added in the report at no extra cost. If more than one country needs to be added, the research quote will vary accordingly.
The geographical analysis part of the report provides information about the product sales in terms of volume and revenue in regions. It lays out potential opportunities for the new entrants, emerging players, and major players in the region. The regional analysis is done after considering the socio-economic factors and government regulations of the countries in the regions.
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8 Reasons to Buy This Report
- Includes a Chapter on the Impact of COVID-19 Pandemic On the Market
- Report Prepared After Conducting Interviews with Industry Experts & Top Designates of the Companies in the Market
- Implemented Robust Methodology to Prepare the Report
- Includes Graphs, Statistics, Flowcharts, and Infographics to Save Time
- Industry Growth Insights Provides 24/5 Assistance Regarding the Doubts in the Report
- Provides Information About the Top-winning Strategies Implemented by Industry Players.
- In-depth Insights On the Market Drivers, Restraints, Opportunities, and Threats
- Customization of the Report Available
Frequently Asked Questions?
BPM-platform-based Case Management Software is a software application that helps healthcare providers manage patient cases. It allows clinicians to track patients' medical history, medication prescriptions, and other information related to their case. The software also provides tools for managing communication between patients and caregivers.
Some of the major players in the bpm-platform-based case management software market are Pegasystems, Hyland, Appian, IBM, Newgen Software, Microsoft, K2, Bizagi, PMG, AgilePoint, Isis Papyrus, MicroPact, OpenText, TIBCO Software, Dell Technologies, BPM-platform-based Case Management Softwar.
1. Executive Summary
2. Assumptions and Acronyms Used
3. Research Methodology
4. BPM-platform-based Case Management Software Market Overview
4.1. Introduction
4.1.1. Market Taxonomy
4.1.2. Market Definition
4.2. Macro-Economic Factors
4.2.1. Industry Outlook
4.3. BPM-platform-based Case Management Software Market Dynamics
4.3.1. Market Drivers
4.3.2. Market Restraints
4.3.3. Opportunity
4.3.4. Market Trends
4.4. BPM-platform-based Case Management Software Market - Supply Chain
4.5. Global BPM-platform-based Case Management Software Market Forecast
4.5.1. BPM-platform-based Case Management Software Market Size (US$ Mn) and Y-o-Y Growth
4.5.2. BPM-platform-based Case Management Software Market Size (000 Units) and Y-o-Y Growth
4.5.3. BPM-platform-based Case Management Software Market Absolute $ Opportunity
5. Global BPM-platform-based Case Management Software Market Analysis and Forecast by Type
5.1. Market Trends
5.2. Introduction
5.2.1. Basis Point Share (BPS) Analysis by Type
5.2.2. Y-o-Y Growth Projections by Type
5.3. BPM-platform-based Case Management Software Market Size and Volume Forecast by Type
5.3.1. Cloud-Based
5.3.2. On-Premises
5.3.3. BPM-platform-based Case Management Softwar
5.4. Absolute $ Opportunity Assessment by Type
5.5. Market Attractiveness/Growth Potential Analysis by Type
6. Global BPM-platform-based Case Management Software Market Analysis and Forecast by Application
6.1. Market Trends
6.2. Introduction
6.2.1. Basis Point Share (BPS) Analysis by Application
6.2.2. Y-o-Y Growth Projections by Application
6.3. BPM-platform-based Case Management Software Market Size and Volume Forecast by Application
6.3.1. Large Enterprises (1000+Users)
6.3.2. Medium-Sized Enterprise (499-1000 Users)
6.3.3. Small Enterprises (1-499Users)
6.4. Absolute $ Opportunity Assessment by Application
6.5. Market Attractiveness/Growth Potential Analysis by Application
7. Global BPM-platform-based Case Management Software Market Analysis and Forecast by Sales Channel
7.1. Market Trends
7.2. Introduction
7.2.1. Basis Point Share (BPS) Analysis by Sales Channel
7.2.2. Y-o-Y Growth Projections by Sales Channel
7.3. BPM-platform-based Case Management Software Market Size and Volume Forecast by Sales Channel
7.3.1. Manufacturer/Distributor/Service Provider
7.3.2. Aftermarket
7.4. Absolute $ Opportunity Assessment by Sales Channel
7.5. Market Attractiveness/Growth Potential Analysis by Sales Channel
8. Global BPM-platform-based Case Management Software Market Analysis and Forecast by Region
8.1. Market Trends
8.2. Introduction
8.2.1. Basis Point Share (BPS) Analysis by Region
8.2.2. Y-o-Y Growth Projections by Region
8.3. BPM-platform-based Case Management Software Market Size and Volume Forecast by Region
8.3.1. North America
8.3.2. Latin America
8.3.3. Europe
8.3.4. Asia Pacific
8.3.5. Middle East and Africa (MEA)
8.4. Absolute $ Opportunity Assessment by Region
8.5. Market Attractiveness/Growth Potential Analysis by Region
8.6. Global BPM-platform-based Case Management Software Demand Share Forecast, 2019-2026
9. North America BPM-platform-based Case Management Software Market Analysis and Forecast
9.1. Introduction
9.1.1. Basis Point Share (BPS) Analysis by Country
9.1.2. Y-o-Y Growth Projections by Country
9.2. North America BPM-platform-based Case Management Software Market Size and Volume Forecast by Country
9.2.1. U.S.
9.2.2. Canada
9.3. Absolute $ Opportunity Assessment by Country
9.4. North America BPM-platform-based Case Management Software Market Size and Volume Forecast by Application
9.4.1. Large Enterprises (1000+Users)
9.4.2. Medium-Sized Enterprise (499-1000 Users)
9.4.3. Small Enterprises (1-499Users)
9.5. Basis Point Share (BPS) Analysis by Application
9.6. Y-o-Y Growth Projections by Application
9.7. North America BPM-platform-based Case Management Software Market Size and Volume Forecast by Type
9.7.1. Cloud-Based
9.7.2. On-Premises
9.7.3. BPM-platform-based Case Management Softwar
9.8. Basis Point Share (BPS) Analysis by Type
9.9. Y-o-Y Growth Projections by Type
9.10. Market Attractiveness/Growth Potential Analysis
9.10.1. By Country
9.10.2. By Product Type
9.10.3. By Application
9.10.4. By Sales Channel
9.11. North America BPM-platform-based Case Management Software Demand Share Forecast, 2019-2026
10. Latin America BPM-platform-based Case Management Software Market Analysis and Forecast
10.1. Introduction
10.1.1. Basis Point Share (BPS) Analysis by Country
10.1.2. Y-o-Y Growth Projections by Country
10.1.3. Latin America Average Pricing Analysis
10.2. Latin America BPM-platform-based Case Management Software Market Size and Volume Forecast by Country
10.2.1. Brazil
10.2.2. Mexico
10.2.3. Rest of Latin America
10.3. Absolute $ Opportunity Assessment by Country
10.4. Latin America BPM-platform-based Case Management Software Market Size and Volume Forecast by Application
10.4.1. Large Enterprises (1000+Users)
10.4.2. Medium-Sized Enterprise (499-1000 Users)
10.4.3. Small Enterprises (1-499Users)
10.5. Basis Point Share (BPS) Analysis by Application
10.6. Y-o-Y Growth Projections by Application
10.7. Latin America BPM-platform-based Case Management Software Market Size and Volume Forecast by Type
10.7.1. Cloud-Based
10.7.2. On-Premises
10.7.3. BPM-platform-based Case Management Softwar
10.8. Basis Point Share (BPS) Analysis by Type
10.9. Y-o-Y Growth Projections by Type
10.10. Market Attractiveness/Growth Potential Analysis
10.10.1. By Country
10.10.2. By Product Type
10.10.3. By Application
10.10.4. By Sales Channel
10.11. Latin America BPM-platform-based Case Management Software Demand Share Forecast, 2019-2026
11. Europe BPM-platform-based Case Management Software Market Analysis and Forecast
11.1. Introduction
11.1.1. Basis Point Share (BPS) Analysis by Country
11.1.2. Y-o-Y Growth Projections by Country
11.1.3. Europe Average Pricing Analysis
11.2. Europe BPM-platform-based Case Management Software Market Size and Volume Forecast by Country
11.2.1. Germany
11.2.2. France
11.2.3. Italy
11.2.4. U.K.
11.2.5. Spain
11.2.6. Russia
11.2.7. Rest of Europe
11.3. Absolute $ Opportunity Assessment by Country
11.4. Europe BPM-platform-based Case Management Software Market Size and Volume Forecast by Application
11.4.1. Large Enterprises (1000+Users)
11.4.2. Medium-Sized Enterprise (499-1000 Users)
11.4.3. Small Enterprises (1-499Users)
11.5. Basis Point Share (BPS) Analysis by Application
11.6. Y-o-Y Growth Projections by Application
11.7. urope BPM-platform-based Case Management Software Market Size and Volume Forecast by Type
11.7.1. Cloud-Based
11.7.2. On-Premises
11.7.3. BPM-platform-based Case Management Softwar
11.8. Basis Point Share (BPS) Analysis by Type
11.9. Y-o-Y Growth Projections by Type
11.10. Market Attractiveness/Growth Potential Analysis
11.10.1. By Country
11.10.2. By Product Type
11.10.3. By Application
11.10.4. By Sales Channel
11.11. Europe BPM-platform-based Case Management Software Demand Share, 2019-2026
12. Asia Pacific BPM-platform-based Case Management Software Market Analysis and Forecast
12.1. Introduction
12.1.1. Basis Point Share (BPS) Analysis by Country
12.1.2. Y-o-Y Growth Projections by Country
12.1.3. Asia Pacific Average Pricing Analysis
12.2. Asia Pacific BPM-platform-based Case Management Software Market Size and Volume Forecast by Country
12.2.1. China
12.2.2. Japan
12.2.3. South Korea
12.2.4. India
12.2.5. Australia
12.2.6. Rest of Asia Pacific (APAC)
12.3. Absolute $ Opportunity Assessment by Country
12.4. Asia Pacific BPM-platform-based Case Management Software Market Size and Volume Forecast by Application
12.4.1. Large Enterprises (1000+Users)
12.4.2. Medium-Sized Enterprise (499-1000 Users)
12.4.3. Small Enterprises (1-499Users)
12.5. Basis Point Share (BPS) Analysis by Application
12.6. Y-o-Y Growth Projections by Application
12.7. Asia Pacific BPM-platform-based Case Management Software Market Size and Volume Forecast by Type
12.7.1. Cloud-Based
12.7.2. On-Premises
12.7.3. BPM-platform-based Case Management Softwar
12.8. Basis Point Share (BPS) Analysis by Type
12.9. Y-o-Y Growth Projections by Type
12.10. Market Attractiveness/Growth Potential Analysis
12.10.1. By Country
12.10.2. By Product Type
12.10.3. By Application
12.10.4. By Sales Channel
12.11. Asia Pacific BPM-platform-based Case Management Software Demand Share, 2019-2026
13. Middle East & Africa BPM-platform-based Case Management Software Market Analysis and Forecast
13.1. Introduction
13.1.1. Basis Point Share (BPS) Analysis by Country
13.1.2. Y-o-Y Growth Projections by Country
13.1.3. Asia Pacific Average Pricing Analysis
13.2. Middle East & Africa BPM-platform-based Case Management Software Market Size and Volume Forecast by Country
13.2.1. Saudi Arabia
13.2.2. South Africa
13.2.3. UAE
13.2.4. Rest of Middle East & Africa (MEA)
13.3. Absolute $ Opportunity Assessment by Country
13.4. Middle East & Africa BPM-platform-based Case Management Software Market Size and Volume Forecast by Application
13.4.1. Large Enterprises (1000+Users)
13.4.2. Medium-Sized Enterprise (499-1000 Users)
13.4.3. Small Enterprises (1-499Users)
13.5. Basis Point Share (BPS) Analysis by Application
13.6. Y-o-Y Growth Projections by Application
13.7. Middle East & Africa BPM-platform-based Case Management Software Market Size and Volume Forecast by Type
13.7.1. Cloud-Based
13.7.2. On-Premises
13.7.3. BPM-platform-based Case Management Softwar
13.8. Basis Point Share (BPS) Analysis by Type
13.9. Y-o-Y Growth Projections by Type
13.10. Market Attractiveness/Growth Potential Analysis
13.10.1. By Country
13.10.2. By Product Type
13.10.3. By Application
13.10.4. By Sales Channel
13.11. Middle East & Africa BPM-platform-based Case Management Software Demand Share, 2019-2026
14. Competition Landscape
14.1. Global BPM-platform-based Case Management Software Market: Market Share Analysis
14.2. BPM-platform-based Case Management Software Distributors and Customers
14.3. BPM-platform-based Case Management Software Market: Competitive Dashboard
14.4. Company Profiles (Details Overview, Financials, Developments, Strategy)
14.4.1. Pegasystems
14.4.1.1. Overview
14.4.1.2. Financials
14.4.1.3. Developments
14.4.1.4. Strategic Outlook
14.4.2. Hyland
14.4.2.1. Overview
14.4.2.2. Financials
14.4.2.3. Developments
14.4.2.4. Strategic Outlook
14.4.3. Appian
14.4.3.1. Overview
14.4.3.2. Financials
14.4.3.3. Developments
14.4.3.4. Strategic Outlook
14.4.4. IBM
14.4.4.1. Overview
14.4.4.2. Financials
14.4.4.3. Developments
14.4.4.4. Strategic Outlook
14.4.5. Newgen Software
14.4.5.1. Overview
14.4.5.2. Financials
14.4.5.3. Developments
14.4.5.4. Strategic Outlook
14.4.6. Microsoft
14.4.6.1. Overview
14.4.6.2. Financials
14.4.6.3. Developments
14.4.6.4. Strategic Outlook
14.4.7. K2
14.4.7.1. Overview
14.4.7.2. Financials
14.4.7.3. Developments
14.4.7.4. Strategic Outlook
14.4.8. Bizagi
14.4.8.1. Overview
14.4.8.2. Financials
14.4.8.3. Developments
14.4.8.4. Strategic Outlook
14.4.9. PMG
14.4.9.1. Overview
14.4.9.2. Financials
14.4.9.3. Developments
14.4.9.4. Strategic Outlook
14.4.10. AgilePoint
14.4.10.1. Overview
14.4.10.2. Financials
14.4.10.3. Developments
14.4.10.4. Strategic Outlook
14.4.11. Isis Papyrus
14.4.11.1. Overview
14.4.11.2. Financials
14.4.11.3. Developments
14.4.11.4. Strategic Outlook
14.4.12. MicroPact
14.4.12.1. Overview
14.4.12.2. Financials
14.4.12.3. Developments
14.4.12.4. Strategic Outlook
14.4.13. OpenText
14.4.13.1. Overview
14.4.13.2. Financials
14.4.13.3. Developments
14.4.13.4. Strategic Outlook
14.4.14. TIBCO Software
14.4.14.1. Overview
14.4.14.2. Financials
14.4.14.3. Developments
14.4.14.4. Strategic Outlook
14.4.15. Dell Technologies
14.4.15.1. Overview
14.4.15.2. Financials
14.4.15.3. Developments
14.4.15.4. Strategic Outlook
14.4.16. BPM-platform-based Case Management Softwar
14.4.16.1. Overview
14.4.16.2. Financials
14.4.16.3. Developments
14.4.16.4. Strategic Outlook
14.4.17. COMPANY 17
14.4.17.1. Overview
14.4.17.2. Financials
14.4.17.3. Developments
14.4.17.4. Strategic Outlook
14.4.18. COMPANY 18
14.4.18.1. Overview
14.4.18.2. Financials
14.4.18.3. Developments
14.4.18.4. Strategic Outlook
14.4.19. COMPANY 19
14.4.19.1. Overview
14.4.19.2. Financials
14.4.19.3. Developments
14.4.19.4. Strategic Outlook
14.4.20. COMPANY 20
14.4.20.1. Overview
14.4.20.2. Financials
14.4.20.3. Developments
14.4.20.4. Strategic Outlook