The global customer relationship management (CRM) lead management market is expected to grow at a CAGR of 7.5% during the forecast period, from 2021 to 2030. The growth of this market can be attributed to the increasing demand for CRM solutions in various industries such as BFSI, education, manufacturing, telecom and IT, commerce and others. The increasing adoption of cloud-based CRM solutions is also driving the growth of this market.
ClouBased segment accounted for the largest share in the global customer relationship management (CRM) lead management market in 2018 and is expected to continue its dominance throughout the forecast period. This segment is projected to grow at a CAGR of 8% during 2019-2030 due to its high adoption rate among small and medium enterprises (SMEs).
North America dominated the global customer relationship management (CRM) lead management market with a share of 39% in 2018 owing to factors such as increased adoption rates among SMEs and large enterprises coupled with an increase in investments by key players into this region. Asia Pacific was another major contributor accounting for 27% share due to factors such as increased investments by key players into this region coupled with an increase in demand for CRM solutions from various industries such as BFSI, education, manufacturing, telecom & IT and commerce which are driving up their revenue generation potentials.
Some Of The Growth Factors Of This Market:
- The increasing number of companies investing in CRM Lead Management software is one of the major factors driving the growth of this market.
- Increasing demand for customer-centric marketing strategies and personalized customer experience are also driving the growth of this market.
- Increasing adoption rate for cloud-based CRM Lead Management software is another factor that will drive the growth of this market.
- Growing need for data analytics and predictive analysis to improve business performance will also fuel the growth of this market.
Industry Growth Insights published a new data on “Customer Relationship Management (CRM) Lead Management Market”. The research report is titled “Customer Relationship Management (CRM) Lead Management Market research by Types (Cloud-Based, On-Premises, Customer Relationship Management (CRM) Lead Managemen), By Applications (BFSI, Education, Manufacturing, Telecom & IT, E-Commerce, Others), By Players/Companies HubSpot, Salesforce, Zoho, Marketo, Microsoft, Oracle, Sugar CRM, Sage, Salesfusion, SAP, CRMNEXT, InsideView, IBM, Conversica, Mautic, Velocify, Infor, LeadAssign, YetiForce, Read Reviews, Compare, Aritic, Striker Soft Solutions, MMIT, Customer Relationship Management (CRM) Lead Managemen”.
Scope Of The Report
Report Attributes
Report Details
Report Title
Customer Relationship Management (CRM) Lead Management Market Research Report
By Type
Cloud-Based, On-Premises, Customer Relationship Management (CRM) Lead Managemen
By Application
BFSI, Education, Manufacturing, Telecom & IT, E-Commerce, Others
By Companies
HubSpot, Salesforce, Zoho, Marketo, Microsoft, Oracle, Sugar CRM, Sage, Salesfusion, SAP, CRMNEXT, InsideView, IBM, Conversica, Mautic, Velocify, Infor, LeadAssign, YetiForce, Read Reviews, Compare, Aritic, Striker Soft Solutions, MMIT, Customer Relationship Management (CRM) Lead Managemen
Regions Covered
North America, Europe, APAC, Latin America, MEA
Base Year
2021
Historical Year
2019 to 2020 (Data from 2010 can be provided as per availability)
Forecast Year
2030
Number of Pages
234
Number of Tables & Figures
164
Customization Available
Yes, the report can be customized as per your need.
 Lead Management Industry Outlook.svg)
Global Customer Relationship Management (CRM) Lead Management Market Report Segments:
The global Customer Relationship Management (CRM) Lead Management market is segmented on the basis of:
Types
Cloud-Based, On-Premises, Customer Relationship Management (CRM) Lead Managemen
The product segment provides information about the market share of each product and the respective CAGR during the forecast period. It lays out information about the product pricing parameters, trends, and profits that provides in-depth insights of the market. Furthermore, it discusses latest product developments & innovation in the market.
Applications
BFSI, Education, Manufacturing, Telecom & IT, E-Commerce, Others
The application segment fragments various applications of the product and provides information on the market share and growth rate of each application segment. It discusses the potential future applications of the products and driving and restraining factors of each application segment.
Some of the companies that are profiled in this report are:
- HubSpot
- Salesforce
- Zoho
- Marketo
- Microsoft
- Oracle
- Sugar CRM
- Sage
- Salesfusion
- SAP
- CRMNEXT
- InsideView
- IBM
- Conversica
- Mautic
- Velocify
- Infor
- LeadAssign
- YetiForce
- Read Reviews
- Compare
- Aritic
- Striker Soft Solutions
- MMIT
- Customer Relationship Management (CRM) Lead Managemen
 Lead Management Market Overview.svg)
Highlights of The Customer Relationship Management (CRM) Lead Management Market Report:
- The market structure and projections for the coming years.
- Drivers, restraints, opportunities, and current trends of market.
- Historical data and forecast.
- Estimations for the forecast period 2030.
- Developments and trends in the market.
- By Type:
- Cloud-Based
- On-Premises
- Customer Relationship Management (CRM) Lead Managemen
- By Application:
- BFSI
- Education
- Manufacturing
- Telecom & IT
- E-Commerce
- Others
- Market scenario by region, sub-region, and country.
- Market share of the market players, company profiles, product specifications, SWOT analysis, and competitive landscape.
- Analysis regarding upstream raw materials, downstream demand, and current market dynamics.
- Government Policies, Macro & Micro economic factors are also included in the report.
We have studied the Customer Relationship Management (CRM) Lead Management Market in 360 degrees via. both primary & secondary research methodologies. This helped us in building an understanding of the current market dynamics, supply-demand gap, pricing trends, product preferences, consumer patterns & so on. The findings were further validated through primary research with industry experts & opinion leaders across countries. The data is further compiled & validated through various market estimation & data validation methodologies. Further, we also have our in-house data forecasting model to predict market growth up to 2030.
Regional Analysis
- North America
- Europe
- Asia Pacific
- Middle East & Africa
- Latin America
Note: A country of choice can be added in the report at no extra cost. If more than one country needs to be added, the research quote will vary accordingly.
The geographical analysis part of the report provides information about the product sales in terms of volume and revenue in regions. It lays out potential opportunities for the new entrants, emerging players, and major players in the region. The regional analysis is done after considering the socio-economic factors and government regulations of the countries in the regions.
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 Lead Management Market Statistics.svg)
8 Reasons to Buy This Report
- Includes a Chapter on the Impact of COVID-19 Pandemic On the Market
- Report Prepared After Conducting Interviews with Industry Experts & Top Designates of the Companies in the Market
- Implemented Robust Methodology to Prepare the Report
- Includes Graphs, Statistics, Flowcharts, and Infographics to Save Time
- Industry Growth Insights Provides 24/5 Assistance Regarding the Doubts in the Report
- Provides Information About the Top-winning Strategies Implemented by Industry Players.
- In-depth Insights On the Market Drivers, Restraints, Opportunities, and Threats
- Customization of the Report Available
Frequently Asked Questions?
Customer Relationship Management (CRM) Lead Management is the process of managing and tracking leads from customers. It includes identifying, qualifying, and nurturing leads to increase sales opportunities.
Some of the major companies in the customer relationship management (crm) lead management market are HubSpot, Salesforce, Zoho, Marketo, Microsoft, Oracle, Sugar CRM, Sage, Salesfusion, SAP, CRMNEXT, InsideView, IBM, Conversica, Mautic, Velocify, Infor, LeadAssign, YetiForce, Read Reviews, Compare, Aritic, Striker Soft Solutions, MMIT, Customer Relationship Management (CRM) Lead Managemen.
The customer relationship management (crm) lead management market is expected to register a CAGR of 7.5%.
1. Executive Summary
2. Assumptions and Acronyms Used
3. Research Methodology
4. Customer Relationship Management (CRM) Lead Management Market Overview
4.1. Introduction
4.1.1. Market Taxonomy
4.1.2. Market Definition
4.2. Macro-Economic Factors
4.2.1. Industry Outlook
4.3. Customer Relationship Management (CRM) Lead Management Market Dynamics
4.3.1. Market Drivers
4.3.2. Market Restraints
4.3.3. Opportunity
4.3.4. Market Trends
4.4. Customer Relationship Management (CRM) Lead Management Market - Supply Chain
4.5. Global Customer Relationship Management (CRM) Lead Management Market Forecast
4.5.1. Customer Relationship Management (CRM) Lead Management Market Size (US$ Mn) and Y-o-Y Growth
4.5.2. Customer Relationship Management (CRM) Lead Management Market Size (000 Units) and Y-o-Y Growth
4.5.3. Customer Relationship Management (CRM) Lead Management Market Absolute $ Opportunity
5. Global Customer Relationship Management (CRM) Lead Management Market Analysis and Forecast by Type
5.1. Market Trends
5.2. Introduction
5.2.1. Basis Point Share (BPS) Analysis by Type
5.2.2. Y-o-Y Growth Projections by Type
5.3. Customer Relationship Management (CRM) Lead Management Market Size and Volume Forecast by Type
5.3.1. Cloud-Based
5.3.2. On-Premises
5.3.3. Customer Relationship Management (CRM) Lead Managemen
5.4. Absolute $ Opportunity Assessment by Type
5.5. Market Attractiveness/Growth Potential Analysis by Type
6. Global Customer Relationship Management (CRM) Lead Management Market Analysis and Forecast by Application
6.1. Market Trends
6.2. Introduction
6.2.1. Basis Point Share (BPS) Analysis by Application
6.2.2. Y-o-Y Growth Projections by Application
6.3. Customer Relationship Management (CRM) Lead Management Market Size and Volume Forecast by Application
6.3.1. BFSI
6.3.2. Education
6.3.3. Manufacturing
6.3.4. Telecom & IT
6.3.5. E-Commerce
6.3.6. Others
6.4. Absolute $ Opportunity Assessment by Application
6.5. Market Attractiveness/Growth Potential Analysis by Application
7. Global Customer Relationship Management (CRM) Lead Management Market Analysis and Forecast by Sales Channel
7.1. Market Trends
7.2. Introduction
7.2.1. Basis Point Share (BPS) Analysis by Sales Channel
7.2.2. Y-o-Y Growth Projections by Sales Channel
7.3. Customer Relationship Management (CRM) Lead Management Market Size and Volume Forecast by Sales Channel
7.3.1. Manufacturer/Distributor/Service Provider
7.3.2. Aftermarket
7.4. Absolute $ Opportunity Assessment by Sales Channel
7.5. Market Attractiveness/Growth Potential Analysis by Sales Channel
8. Global Customer Relationship Management (CRM) Lead Management Market Analysis and Forecast by Region
8.1. Market Trends
8.2. Introduction
8.2.1. Basis Point Share (BPS) Analysis by Region
8.2.2. Y-o-Y Growth Projections by Region
8.3. Customer Relationship Management (CRM) Lead Management Market Size and Volume Forecast by Region
8.3.1. North America
8.3.2. Latin America
8.3.3. Europe
8.3.4. Asia Pacific
8.3.5. Middle East and Africa (MEA)
8.4. Absolute $ Opportunity Assessment by Region
8.5. Market Attractiveness/Growth Potential Analysis by Region
8.6. Global Customer Relationship Management (CRM) Lead Management Demand Share Forecast, 2019-2026
9. North America Customer Relationship Management (CRM) Lead Management Market Analysis and Forecast
9.1. Introduction
9.1.1. Basis Point Share (BPS) Analysis by Country
9.1.2. Y-o-Y Growth Projections by Country
9.2. North America Customer Relationship Management (CRM) Lead Management Market Size and Volume Forecast by Country
9.2.1. U.S.
9.2.2. Canada
9.3. Absolute $ Opportunity Assessment by Country
9.4. North America Customer Relationship Management (CRM) Lead Management Market Size and Volume Forecast by Application
9.4.1. BFSI
9.4.2. Education
9.4.3. Manufacturing
9.4.4. Telecom & IT
9.4.5. E-Commerce
9.4.6. Others
9.5. Basis Point Share (BPS) Analysis by Application
9.6. Y-o-Y Growth Projections by Application
9.7. North America Customer Relationship Management (CRM) Lead Management Market Size and Volume Forecast by Type
9.7.1. Cloud-Based
9.7.2. On-Premises
9.7.3. Customer Relationship Management (CRM) Lead Managemen
9.8. Basis Point Share (BPS) Analysis by Type
9.9. Y-o-Y Growth Projections by Type
9.10. Market Attractiveness/Growth Potential Analysis
9.10.1. By Country
9.10.2. By Product Type
9.10.3. By Application
9.10.4. By Sales Channel
9.11. North America Customer Relationship Management (CRM) Lead Management Demand Share Forecast, 2019-2026
10. Latin America Customer Relationship Management (CRM) Lead Management Market Analysis and Forecast
10.1. Introduction
10.1.1. Basis Point Share (BPS) Analysis by Country
10.1.2. Y-o-Y Growth Projections by Country
10.1.3. Latin America Average Pricing Analysis
10.2. Latin America Customer Relationship Management (CRM) Lead Management Market Size and Volume Forecast by Country
10.2.1. Brazil
10.2.2. Mexico
10.2.3. Rest of Latin America
10.3. Absolute $ Opportunity Assessment by Country
10.4. Latin America Customer Relationship Management (CRM) Lead Management Market Size and Volume Forecast by Application
10.4.1. BFSI
10.4.2. Education
10.4.3. Manufacturing
10.4.4. Telecom & IT
10.4.5. E-Commerce
10.4.6. Others
10.5. Basis Point Share (BPS) Analysis by Application
10.6. Y-o-Y Growth Projections by Application
10.7. Latin America Customer Relationship Management (CRM) Lead Management Market Size and Volume Forecast by Type
10.7.1. Cloud-Based
10.7.2. On-Premises
10.7.3. Customer Relationship Management (CRM) Lead Managemen
10.8. Basis Point Share (BPS) Analysis by Type
10.9. Y-o-Y Growth Projections by Type
10.10. Market Attractiveness/Growth Potential Analysis
10.10.1. By Country
10.10.2. By Product Type
10.10.3. By Application
10.10.4. By Sales Channel
10.11. Latin America Customer Relationship Management (CRM) Lead Management Demand Share Forecast, 2019-2026
11. Europe Customer Relationship Management (CRM) Lead Management Market Analysis and Forecast
11.1. Introduction
11.1.1. Basis Point Share (BPS) Analysis by Country
11.1.2. Y-o-Y Growth Projections by Country
11.1.3. Europe Average Pricing Analysis
11.2. Europe Customer Relationship Management (CRM) Lead Management Market Size and Volume Forecast by Country
11.2.1. Germany
11.2.2. France
11.2.3. Italy
11.2.4. U.K.
11.2.5. Spain
11.2.6. Russia
11.2.7. Rest of Europe
11.3. Absolute $ Opportunity Assessment by Country
11.4. Europe Customer Relationship Management (CRM) Lead Management Market Size and Volume Forecast by Application
11.4.1. BFSI
11.4.2. Education
11.4.3. Manufacturing
11.4.4. Telecom & IT
11.4.5. E-Commerce
11.4.6. Others
11.5. Basis Point Share (BPS) Analysis by Application
11.6. Y-o-Y Growth Projections by Application
11.7. Europe Customer Relationship Management (CRM) Lead Management Market Size and Volume Forecast by Type
11.7.1. Cloud-Based
11.7.2. On-Premises
11.7.3. Customer Relationship Management (CRM) Lead Managemen
11.8. Basis Point Share (BPS) Analysis by Type
11.9. Y-o-Y Growth Projections by Type
11.10. Market Attractiveness/Growth Potential Analysis
11.10.1. By Country
11.10.2. By Product Type
11.10.3. By Application
11.10.4. By Sales Channel
11.11. Europe Customer Relationship Management (CRM) Lead Management Demand Share, 2019-2026
12. Asia Pacific Customer Relationship Management (CRM) Lead Management Market Analysis and Forecast
12.1. Introduction
12.1.1. Basis Point Share (BPS) Analysis by Country
12.1.2. Y-o-Y Growth Projections by Country
12.1.3. Asia Pacific Average Pricing Analysis
12.2. Asia Pacific Customer Relationship Management (CRM) Lead Management Market Size and Volume Forecast by Country
12.2.1. China
12.2.2. Japan
12.2.3. South Korea
12.2.4. India
12.2.5. Australia
12.2.6. Rest of Asia Pacific (APAC)
12.3. Absolute $ Opportunity Assessment by Country
12.4. Asia Pacific Customer Relationship Management (CRM) Lead Management Market Size and Volume Forecast by Application
12.4.1. BFSI
12.4.2. Education
12.4.3. Manufacturing
12.4.4. Telecom & IT
12.4.5. E-Commerce
12.4.6. Others
12.5. Basis Point Share (BPS) Analysis by Application
12.6. Y-o-Y Growth Projections by Application
12.7. Asia Pacific Customer Relationship Management (CRM) Lead Management Market Size and Volume Forecast by Type
12.7.1. Cloud-Based
12.7.2. On-Premises
12.7.3. Customer Relationship Management (CRM) Lead Managemen
12.8. Basis Point Share (BPS) Analysis by Type
12.9. Y-o-Y Growth Projections by Type
12.10. Market Attractiveness/Growth Potential Analysis
12.10.1. By Country
12.10.2. By Product Type
12.10.3. By Application
12.10.4. By Sales Channel
12.11. Asia Pacific Customer Relationship Management (CRM) Lead Management Demand Share, 2019-2026
13. Middle East & Africa Customer Relationship Management (CRM) Lead Management Market Analysis and Forecast
13.1. Introduction
13.1.1. Basis Point Share (BPS) Analysis by Country
13.1.2. Y-o-Y Growth Projections by Country
13.1.3. Asia Pacific Average Pricing Analysis
13.2. Middle East & Africa Customer Relationship Management (CRM) Lead Management Market Size and Volume Forecast by Country
13.2.1. Saudi Arabia
13.2.2. South Africa
13.2.3. UAE
13.2.4. Rest of Middle East & Africa (MEA)
13.3. Absolute $ Opportunity Assessment by Country
13.4. Middle East & Africa Customer Relationship Management (CRM) Lead Management Market Size and Volume Forecast by Application
13.4.1. BFSI
13.4.2. Education
13.4.3. Manufacturing
13.4.4. Telecom & IT
13.4.5. E-Commerce
13.4.6. Others
13.5. Basis Point Share (BPS) Analysis by Application
13.6. Y-o-Y Growth Projections by Application
13.7. Middle East & Africa Customer Relationship Management (CRM) Lead Management Market Size and Volume Forecast by Type
13.7.1. Cloud-Based
13.7.2. On-Premises
13.7.3. Customer Relationship Management (CRM) Lead Managemen
13.8. Basis Point Share (BPS) Analysis by Type
13.9. Y-o-Y Growth Projections by Type
13.10. Market Attractiveness/Growth Potential Analysis
13.10.1. By Country
13.10.2. By Product Type
13.10.3. By Application
13.10.4. By Sales Channel
13.11. Middle East & Africa Customer Relationship Management (CRM) Lead Management Demand Share, 2019-2026
14. Competition Landscape
14.1. Global Customer Relationship Management (CRM) Lead Management Market: Market Share Analysis
14.2. Customer Relationship Management (CRM) Lead Management Distributors and Customers
14.3. Customer Relationship Management (CRM) Lead Management Market: Competitive Dashboard
14.4. Company Profiles (Details Overview, Financials, Developments, Strategy)
14.4.1. HubSpot
14.4.1.1. Overview
14.4.1.2. Financials
14.4.1.3. Developments
14.4.1.4. Strategic Outlook
14.4.2. Salesforce
14.4.2.1. Overview
14.4.2.2. Financials
14.4.2.3. Developments
14.4.2.4. Strategic Outlook
14.4.3. Zoho
14.4.3.1. Overview
14.4.3.2. Financials
14.4.3.3. Developments
14.4.3.4. Strategic Outlook
14.4.4. Marketo
14.4.4.1. Overview
14.4.4.2. Financials
14.4.4.3. Developments
14.4.4.4. Strategic Outlook
14.4.5. Microsoft
14.4.5.1. Overview
14.4.5.2. Financials
14.4.5.3. Developments
14.4.5.4. Strategic Outlook
14.4.6. Oracle
14.4.6.1. Overview
14.4.6.2. Financials
14.4.6.3. Developments
14.4.6.4. Strategic Outlook
14.4.7. Sugar CRM
14.4.7.1. Overview
14.4.7.2. Financials
14.4.7.3. Developments
14.4.7.4. Strategic Outlook
14.4.8. Sage
14.4.8.1. Overview
14.4.8.2. Financials
14.4.8.3. Developments
14.4.8.4. Strategic Outlook
14.4.9. Salesfusion
14.4.9.1. Overview
14.4.9.2. Financials
14.4.9.3. Developments
14.4.9.4. Strategic Outlook
14.4.10. SAP
14.4.10.1. Overview
14.4.10.2. Financials
14.4.10.3. Developments
14.4.10.4. Strategic Outlook
14.4.11. CRMNEXT
14.4.11.1. Overview
14.4.11.2. Financials
14.4.11.3. Developments
14.4.11.4. Strategic Outlook
14.4.12. InsideView
14.4.12.1. Overview
14.4.12.2. Financials
14.4.12.3. Developments
14.4.12.4. Strategic Outlook
14.4.13. IBM
14.4.13.1. Overview
14.4.13.2. Financials
14.4.13.3. Developments
14.4.13.4. Strategic Outlook
14.4.14. Conversica
14.4.14.1. Overview
14.4.14.2. Financials
14.4.14.3. Developments
14.4.14.4. Strategic Outlook
14.4.15. Mautic
14.4.15.1. Overview
14.4.15.2. Financials
14.4.15.3. Developments
14.4.15.4. Strategic Outlook
14.4.16. Velocify
14.4.16.1. Overview
14.4.16.2. Financials
14.4.16.3. Developments
14.4.16.4. Strategic Outlook
14.4.17. Infor
14.4.17.1. Overview
14.4.17.2. Financials
14.4.17.3. Developments
14.4.17.4. Strategic Outlook
14.4.18. LeadAssign
14.4.18.1. Overview
14.4.18.2. Financials
14.4.18.3. Developments
14.4.18.4. Strategic Outlook
14.4.19. YetiForce
14.4.19.1. Overview
14.4.19.2. Financials
14.4.19.3. Developments
14.4.19.4. Strategic Outlook
14.4.20. Read Reviews
14.4.20.1. Overview
