Latest Update: Impact of current COVID-19 situation has been considered in this report while making the analysis.
Global Enterprise Contract Management (ECM) Market by Type (Two-party, Multi-party, ), By Application (Consumer Goods and Retail, Health Care and Life Sciences, BFSI, Aerospace and Defense, IT & Telecom, Media and Entertainment, Transportation and Logistics, Tourism Industries, Others, ) And By Region (North America, Latin America, Europe, Asia Pacific and Middle East & Africa), Forecast From 2022 To 2030-report

Global Enterprise Contract Management (ECM) Market by Type (Two-party, Multi-party, ), By Application (Consumer Goods and Retail, Health Care and Life Sciences, BFSI, Aerospace and Defense, IT & Telecom, Media and Entertainment, Transportation and Logistics, Tourism Industries, Others, ) And By Region (North America, Latin America, Europe, Asia Pacific and Middle East & Africa), Forecast From 2022 To 2030

Report ID: 173384 3300 IT & Telecom 377 234 Pages 4.7 (49)
                                          

Market Overview:


The global enterprise contract management (ECM) market is expected to grow at a CAGR of 10.8% during the forecast period from 2018 to 2030. The market growth can be attributed to the increasing need for ECM solutions among organizations across different industries, such as consumer goods and retail, health care and life sciences, BFSI, aerospace and defense, IT & telecom, media and entertainment transportation and logistics tourism industries others. Additionally, the growing demand for cloud-based ECM solutions is also contributing to the growth of this market.


Global Enterprise Contract Management (ECM) Industry Outlook


Product Definition:


Enterprise Contract Management (ECM) is a term used to describe the comprehensive management of contracts and contract-related information within an organization. ECM encompasses all aspects of contract creation, management, execution, and termination. The goal of enterprise contract management is to ensure that all contracts are properly managed in order to optimize business outcomes and mitigate risks.


The importance of enterprise contract management cannot be overstated. Contracts are the lifeblood of business operations, and managing them effectively is critical to achieving success. By implementing ECM processes and technologies, organizations can improve visibility into contractual obligations, better manage risk exposure, reduce costs, and more efficiently execute deals.


Two-party:


Two-party is a term used to define an agreement between two or more parties. In the context of ECM, it refers to an agreement between a service provider and client wherein the former party acts as an agent for delivering services and products on behalf of the latter. The key benefit provided by this type of contract is that it eliminates any disputes regarding services quality as both parties are bound by terms in identical documents.


Multi-party:


Multi-party is a software platform that enables organizations to manage their legal agreements. It helps them in tracking and managing all the legal documents involved in an agreement, such as contracts, purchase orders, delivery notes, etc. Multi-party ECM also provides management with access to all the legal agreements at any point of time which eases out their operations by streamlining workflows and automating processes.


Application Insights:


The enterprise contract management solutions are used across various industries and applications as mentioned below. The market is segmented based on application into consumer goods and retail, IT & telecom, media and entertainment, healthcare & life sciences, BFSI, aerospace and defense industry, tourism industries among other verticals. The transportation sector accounted for the largest share in 2015 owing to the increasing use of ECM solutions in various processes such as sales forecasting/purchase order management/stock control etc.


ECM software has become an integral part of any organization that uses contracts to manage its relationships with suppliers or partners. It helps organizations by providing a unified view of all agreements with their partners or suppliers thereby enabling them to identify risks associated with each agreement; improve compliance; reduce time taken for processing transactions; enhance decision-making capabilities regarding agreements; increase efficiency across supply chain activities thus driving business growth.


Regional Analysis:


The North American region dominated the market in 2017 and is expected to continue its dominance over the forecast period. The growth can be attributed to the increasing use of ECM solutions by large enterprises, especially for contract management related activities such as procurement, human resource services, accounting and billing. Furthermore, a high level of digitalization in this region has led to an increase in usage of cloud-based ECM solutions.


The Asia Pacific regional market is anticipated to witness significant growth over the forecast period owing to factors such as improving infrastructure coupled with rising investments from various governments towards implementation of advanced technologies across all sectors including government agencies and businesses. Moreover, growing penetration of e-commerce companies due to low costs associated with distribution along with increased sales volumes are some other factors driving demand for ECM solutions in this region. Additionally, vendors operating within APAC are expanding their presence across countries such as India Japan China Australia New Zealand Singapore Thailand Vietnam Indonesia Philippines South Korea Sri Lanka Bangladesh etc.


Growth Factors:


  • Increased demand for contract management from small and medium businesses (SMBs) due to the growing complexity of contracts and the need for better visibility into contractual obligations.
  • The increasing use of cloud-based ECM solutions, which makes it easier and more affordable for businesses to manage contracts electronically.
  • The growing trend of outsourcing and offshoring, which is driving demand for ECM solutions that can help companies manage their contractual relationships with service providers more effectively.
  • The increasing use of contract analytics tools, which helps organizations better understand their contracting data and make smarter business decisions based on that data.
  • The rising number of compliance regulations affecting how businesses must handle their contracts, such as GDPR in Europe and Sarbanes-Oxley in the United States

Scope Of The Report

Report Attributes

Report Details

Report Title

Enterprise Contract Management (ECM) Market Research Report

By Type

Two-party, Multi-party,

By Application

Consumer Goods and Retail, Health Care and Life Sciences, BFSI, Aerospace and Defense, IT & Telecom, Media and Entertainment, Transportation and Logistics, Tourism Industries, Others,

By Companies

Agiloft, AppExtremes, BasWare, Cobblestone Systems Corporation, Concord, Contract Room, Coupa Software, Icertis, Octiv, Oneflow, Onit, SAP SE, SecureDocs, SpringCM (DocuSign),

Regions Covered

North America, Europe, APAC, Latin America, MEA

Base Year

2021

Historical Year

2019 to 2020 (Data from 2010 can be provided as per availability)

Forecast Year

2030

Number of Pages

234

Number of Tables & Figures

164

Customization Available

Yes, the report can be customized as per your need.


Global Enterprise Contract Management (ECM) Market Report Segments:

The global Enterprise Contract Management (ECM) market is segmented on the basis of:

Types

Two-party, Multi-party,

The product segment provides information about the market share of each product and the respective CAGR during the forecast period. It lays out information about the product pricing parameters, trends, and profits that provides in-depth insights of the market. Furthermore, it discusses latest product developments & innovation in the market.

Applications

Consumer Goods and Retail, Health Care and Life Sciences, BFSI, Aerospace and Defense, IT & Telecom, Media and Entertainment, Transportation and Logistics, Tourism Industries, Others,

The application segment fragments various applications of the product and provides information on the market share and growth rate of each application segment. It discusses the potential future applications of the products and driving and restraining factors of each application segment.

Some of the companies that are profiled in this report are:

  1. Agiloft
  2. AppExtremes
  3. BasWare
  4. Cobblestone Systems Corporation
  5. Concord
  6. Contract Room
  7. Coupa Software
  8. Icertis
  9. Octiv
  10. Oneflow
  11. Onit
  12. SAP SE
  13. SecureDocs
  14. SpringCM (DocuSign)

Global Enterprise Contract Management (ECM) Market Overview


Highlights of The Enterprise Contract Management (ECM) Market Report:

  1. The market structure and projections for the coming years.
  2. Drivers, restraints, opportunities, and current trends of market.
  3. Historical data and forecast.
  4. Estimations for the forecast period 2030.
  5. Developments and trends in the market.
  6. By Type:

    1. Two-party
    2. Multi-party
  1. By Application:

    1. Consumer Goods and Retail
    2. Health Care and Life Sciences
    3. BFSI
    4. Aerospace and Defense
    5. IT & Telecom
    6. Media and Entertainment
    7. Transportation and Logistics
    8. Tourism Industries
    9. Others
  1. Market scenario by region, sub-region, and country.
  2. Market share of the market players, company profiles, product specifications, SWOT analysis, and competitive landscape.
  3. Analysis regarding upstream raw materials, downstream demand, and current market dynamics.
  4. Government Policies, Macro & Micro economic factors are also included in the report.

We have studied the Enterprise Contract Management (ECM) Market in 360 degrees via. both primary & secondary research methodologies. This helped us in building an understanding of the current market dynamics, supply-demand gap, pricing trends, product preferences, consumer patterns & so on. The findings were further validated through primary research with industry experts & opinion leaders across countries. The data is further compiled & validated through various market estimation & data validation methodologies. Further, we also have our in-house data forecasting model to predict market growth up to 2030.

Regional Analysis

  • North America
  • Europe
  • Asia Pacific
  • Middle East & Africa
  • Latin America

Note: A country of choice can be added in the report at no extra cost. If more than one country needs to be added, the research quote will vary accordingly.

The geographical analysis part of the report provides information about the product sales in terms of volume and revenue in regions. It lays out potential opportunities for the new entrants, emerging players, and major players in the region. The regional analysis is done after considering the socio-economic factors and government regulations of the countries in the regions.

How you may use our products:

  • Correctly Positioning New Products
  • Market Entry Strategies
  • Business Expansion Strategies
  • Consumer Insights
  • Understanding Competition Scenario
  • Product & Brand Management
  • Channel & Customer Management
  • Identifying Appropriate Advertising Appeals

Global Enterprise Contract Management (ECM) Market Statistics

8 Reasons to Buy This Report

  1. Includes a Chapter on the Impact of COVID-19 Pandemic On the Market
  2. Report Prepared After Conducting Interviews with Industry Experts & Top Designates of the Companies in the Market
  3. Implemented Robust Methodology to Prepare the Report
  4. Includes Graphs, Statistics, Flowcharts, and Infographics to Save Time
  5. Industry Growth Insights Provides 24/5 Assistance Regarding the Doubts in the Report
  6. Provides Information About the Top-winning Strategies Implemented by Industry Players.
  7. In-depth Insights On the Market Drivers, Restraints, Opportunities, and Threats
  8. Customization of the Report Available

Frequently Asked Questions?


Enterprise contract management (ECM) is the process of managing and tracking contracts between organizations. ECM helps to ensure that contracts are executed as planned, monitored for compliance with contractual terms, and managed in a cost-effective manner. ECM also helps to identify potential contract issues early on so they can be resolved before they become problems.

Some of the key players operating in the enterprise contract management (ecm) market are Agiloft, AppExtremes, BasWare, Cobblestone Systems Corporation, Concord, Contract Room, Coupa Software, Icertis, Octiv, Oneflow, Onit, SAP SE, SecureDocs, SpringCM (DocuSign).

The enterprise contract management (ecm) market is expected to grow at a compound annual growth rate of 10.8%.

                                            
1. Executive Summary

2. Assumptions and Acronyms Used

3. Research Methodology

4. Enterprise Contract Management (ECM) Market Overview
   4.1. Introduction
      4.1.1. Market Taxonomy
      4.1.2. Market Definition
   4.2. Macro-Economic Factors
      4.2.1. Industry Outlook
   4.3. Enterprise Contract Management (ECM) Market Dynamics
      4.3.1. Market Drivers
      4.3.2. Market Restraints
      4.3.3. Opportunity
      4.3.4. Market Trends
   4.4. Enterprise Contract Management (ECM) Market - Supply Chain
   4.5. Global Enterprise Contract Management (ECM) Market Forecast
      4.5.1. Enterprise Contract Management (ECM) Market Size (US$ Mn) and Y-o-Y Growth
      4.5.2. Enterprise Contract Management (ECM) Market Size (000’ Units) and Y-o-Y Growth
      4.5.3. Enterprise Contract Management (ECM) Market Absolute $ Opportunity

5. Global Enterprise Contract Management (ECM) Market Analysis and Forecast by Type
   5.1. Market Trends
   5.2. Introduction
      5.2.1. Basis Point Share (BPS) Analysis by Type
      5.2.2. Y-o-Y Growth Projections by Type
   5.3. Enterprise Contract Management (ECM) Market Size and Volume Forecast by Type
      5.3.1. Two-party
      5.3.2. Multi-party
   5.4. Absolute $ Opportunity Assessment by Type
   5.5. Market Attractiveness/Growth Potential Analysis by Type

6. Global Enterprise Contract Management (ECM) Market Analysis and Forecast by Application
   6.1. Market Trends
   6.2. Introduction
      6.2.1. Basis Point Share (BPS) Analysis by Application
      6.2.2. Y-o-Y Growth Projections by Application
   6.3. Enterprise Contract Management (ECM) Market Size and Volume Forecast by Application
      6.3.1. Consumer Goods and Retail
      6.3.2. Health Care and Life Sciences
      6.3.3. BFSI
      6.3.4. Aerospace and Defense
      6.3.5. IT & Telecom
      6.3.6. Media and Entertainment
      6.3.7. Transportation and Logistics
      6.3.8. Tourism Industries
      6.3.9. Others
      6.3.10. 
   6.4. Absolute $ Opportunity Assessment by Application
   6.5. Market Attractiveness/Growth Potential Analysis by Application

7. Global Enterprise Contract Management (ECM) Market Analysis and Forecast by Sales Channel
   7.1. Market Trends
   7.2. Introduction
      7.2.1. Basis Point Share (BPS) Analysis by Sales Channel 
      7.2.2. Y-o-Y Growth Projections by Sales Channel
   7.3. Enterprise Contract Management (ECM) Market Size and Volume Forecast by Sales Channel 
      7.3.1. Manufacturer/Distributor/Service Provider
      7.3.2. Aftermarket
   7.4. Absolute $ Opportunity Assessment by Sales Channel
   7.5. Market Attractiveness/Growth Potential Analysis by Sales Channel

8. Global Enterprise Contract Management (ECM) Market Analysis and Forecast by Region
   8.1. Market Trends
   8.2. Introduction
      8.2.1. Basis Point Share (BPS) Analysis by Region
      8.2.2. Y-o-Y Growth Projections by Region
   8.3. Enterprise Contract Management (ECM) Market Size and Volume Forecast by Region
      8.3.1. North America
      8.3.2. Latin America
      8.3.3. Europe
      8.3.4. Asia Pacific
      8.3.5. Middle East and Africa (MEA)
   8.4. Absolute $ Opportunity Assessment by Region
   8.5. Market Attractiveness/Growth Potential Analysis by Region
   8.6. Global Enterprise Contract Management (ECM) Demand Share Forecast, 2019-2026

9. North America Enterprise Contract Management (ECM) Market Analysis and Forecast
   9.1. Introduction
      9.1.1. Basis Point Share (BPS) Analysis by Country
      9.1.2. Y-o-Y Growth Projections by Country
   9.2. North America Enterprise Contract Management (ECM) Market Size and Volume Forecast by Country
      9.2.1. U.S.
      9.2.2. Canada
   9.3. Absolute $ Opportunity Assessment by Country
   9.4. North America Enterprise Contract Management (ECM) Market Size and Volume Forecast by Application
      9.4.1. Consumer Goods and Retail
      9.4.2. Health Care and Life Sciences
      9.4.3. BFSI
      9.4.4. Aerospace and Defense
      9.4.5. IT & Telecom
      9.4.6. Media and Entertainment
      9.4.7. Transportation and Logistics
      9.4.8. Tourism Industries
      9.4.9. Others
      9.4.10. 
   9.5. Basis Point Share (BPS) Analysis by Application
   9.6. Y-o-Y Growth Projections by Application
   9.7. North America Enterprise Contract Management (ECM) Market Size and Volume Forecast by Type
      9.7.1. Two-party
      9.7.2. Multi-party
   9.8. Basis Point Share (BPS) Analysis by Type
   9.9. Y-o-Y Growth Projections by Type
   9.10. Market Attractiveness/Growth Potential Analysis
      9.10.1. By Country
      9.10.2. By Product Type
      9.10.3. By Application
      9.10.4. By Sales Channel
   9.11. North America Enterprise Contract Management (ECM) Demand Share Forecast, 2019-2026

10. Latin America Enterprise Contract Management (ECM) Market Analysis and Forecast
   10.1. Introduction
      10.1.1. Basis Point Share (BPS) Analysis by Country
      10.1.2. Y-o-Y Growth Projections by Country
      10.1.3. Latin America Average Pricing Analysis
   10.2. Latin America Enterprise Contract Management (ECM) Market Size and Volume Forecast by Country
      10.2.1. Brazil
      10.2.2. Mexico
      10.2.3. Rest of Latin America
   10.3. Absolute $ Opportunity Assessment by Country
   10.4. Latin America Enterprise Contract Management (ECM) Market Size and Volume Forecast by Application
      10.4.1. Consumer Goods and Retail
      10.4.2. Health Care and Life Sciences
      10.4.3. BFSI
      10.4.4. Aerospace and Defense
      10.4.5. IT & Telecom
      10.4.6. Media and Entertainment
      10.4.7. Transportation and Logistics
      10.4.8. Tourism Industries
      10.4.9. Others
      10.4.10. 
   10.5. Basis Point Share (BPS) Analysis by Application
   10.6. Y-o-Y Growth Projections by Application
   10.7. Latin America Enterprise Contract Management (ECM) Market Size and Volume Forecast by Type
      10.7.1. Two-party
      10.7.2. Multi-party
    10.8. Basis Point Share (BPS) Analysis by Type
   10.9. Y-o-Y Growth Projections by Type
   10.10. Market Attractiveness/Growth Potential Analysis
      10.10.1. By Country
      10.10.2. By Product Type
      10.10.3. By Application
      10.10.4. By Sales Channel
   10.11. Latin America Enterprise Contract Management (ECM) Demand Share Forecast, 2019-2026

11. Europe Enterprise Contract Management (ECM) Market Analysis and Forecast
   11.1. Introduction
      11.1.1. Basis Point Share (BPS) Analysis by Country
      11.1.2. Y-o-Y Growth Projections by Country
      11.1.3. Europe Average Pricing Analysis
   11.2. Europe Enterprise Contract Management (ECM) Market Size and Volume Forecast by Country
      11.2.1. Germany
      11.2.2. France
      11.2.3. Italy
      11.2.4. U.K.
      11.2.5. Spain
      11.2.6. Russia
      11.2.7. Rest of Europe
   11.3. Absolute $ Opportunity Assessment by Country
   11.4. Europe Enterprise Contract Management (ECM) Market Size and Volume Forecast by Application
      11.4.1. Consumer Goods and Retail
      11.4.2. Health Care and Life Sciences
      11.4.3. BFSI
      11.4.4. Aerospace and Defense
      11.4.5. IT & Telecom
      11.4.6. Media and Entertainment
      11.4.7. Transportation and Logistics
      11.4.8. Tourism Industries
      11.4.9. Others
      11.4.10. 
   11.5. Basis Point Share (BPS) Analysis by Application
   11.6. Y-o-Y Growth Projections by Application
   11.7. Europe Enterprise Contract Management (ECM) Market Size and Volume Forecast by Type
      11.7.1. Two-party
      11.7.2. Multi-party
    11.8. Basis Point Share (BPS) Analysis by Type
   11.9. Y-o-Y Growth Projections by Type
   11.10. Market Attractiveness/Growth Potential Analysis
      11.10.1. By Country
      11.10.2. By Product Type
      11.10.3. By Application
      11.10.4. By Sales Channel
   11.11. Europe Enterprise Contract Management (ECM) Demand Share, 2019-2026

12. Asia Pacific Enterprise Contract Management (ECM) Market Analysis and Forecast
   12.1. Introduction
      12.1.1. Basis Point Share (BPS) Analysis by Country
      12.1.2. Y-o-Y Growth Projections by Country
      12.1.3. Asia Pacific Average Pricing Analysis
   12.2. Asia Pacific Enterprise Contract Management (ECM) Market Size and Volume Forecast by Country
      12.2.1. China
      12.2.2. Japan
      12.2.3. South Korea
      12.2.4. India
      12.2.5. Australia
      12.2.6. Rest of Asia Pacific (APAC)
   12.3. Absolute $ Opportunity Assessment by Country
   12.4. Asia Pacific Enterprise Contract Management (ECM) Market Size and Volume Forecast by Application
      12.4.1. Consumer Goods and Retail
      12.4.2. Health Care and Life Sciences
      12.4.3. BFSI
      12.4.4. Aerospace and Defense
      12.4.5. IT & Telecom
      12.4.6. Media and Entertainment
      12.4.7. Transportation and Logistics
      12.4.8. Tourism Industries
      12.4.9. Others
      12.4.10. 
   12.5. Basis Point Share (BPS) Analysis by Application
   12.6. Y-o-Y Growth Projections by Application
   12.7. Asia Pacific Enterprise Contract Management (ECM) Market Size and Volume Forecast by Type
      12.7.1. Two-party
      12.7.2. Multi-party
    12.8. Basis Point Share (BPS) Analysis by Type
   12.9. Y-o-Y Growth Projections by Type
   12.10. Market Attractiveness/Growth Potential Analysis
      12.10.1. By Country
      12.10.2. By Product Type
      12.10.3. By Application
      12.10.4. By Sales Channel
   12.11. Asia Pacific Enterprise Contract Management (ECM) Demand Share, 2019-2026

13. Middle East & Africa Enterprise Contract Management (ECM) Market Analysis and Forecast
   13.1. Introduction
      13.1.1. Basis Point Share (BPS) Analysis by Country
      13.1.2. Y-o-Y Growth Projections by Country
      13.1.3. Asia Pacific Average Pricing Analysis
   13.2. Middle East & Africa Enterprise Contract Management (ECM) Market Size and Volume Forecast by Country
      13.2.1. Saudi Arabia
      13.2.2. South Africa
      13.2.3. UAE
      13.2.4. Rest of Middle East & Africa (MEA)
   13.3. Absolute $ Opportunity Assessment by Country
   13.4. Middle East & Africa Enterprise Contract Management (ECM) Market Size and Volume Forecast by Application
      13.4.1. Consumer Goods and Retail
      13.4.2. Health Care and Life Sciences
      13.4.3. BFSI
      13.4.4. Aerospace and Defense
      13.4.5. IT & Telecom
      13.4.6. Media and Entertainment
      13.4.7. Transportation and Logistics
      13.4.8. Tourism Industries
      13.4.9. Others
      13.4.10. 
   13.5. Basis Point Share (BPS) Analysis by Application
   13.6. Y-o-Y Growth Projections by Application
   13.7. Middle East & Africa Enterprise Contract Management (ECM) Market Size and Volume Forecast by Type
      13.7.1. Two-party
      13.7.2. Multi-party
    13.8. Basis Point Share (BPS) Analysis by Type
   13.9. Y-o-Y Growth Projections by Type
   13.10. Market Attractiveness/Growth Potential Analysis
      13.10.1. By Country
      13.10.2. By Product Type
      13.10.3. By Application
      13.10.4. By Sales Channel
   13.11. Middle East & Africa Enterprise Contract Management (ECM) Demand Share, 2019-2026

14. Competition Landscape
   14.1. Global Enterprise Contract Management (ECM) Market: Market Share Analysis
   14.2. Enterprise Contract Management (ECM) Distributors and Customers
   14.3. Enterprise Contract Management (ECM) Market: Competitive Dashboard
   14.4. Company Profiles (Details – Overview, Financials, Developments, Strategy) 
      14.4.1. Agiloft
         14.4.1.1. Overview
         14.4.1.2. Financials
         14.4.1.3. Developments
         14.4.1.4. Strategic Outlook
      14.4.2. AppExtremes
         14.4.2.1. Overview
         14.4.2.2. Financials
         14.4.2.3. Developments
         14.4.2.4. Strategic Outlook
      14.4.3. BasWare
         14.4.3.1. Overview
         14.4.3.2. Financials
         14.4.3.3. Developments
         14.4.3.4. Strategic Outlook
      14.4.4. Cobblestone Systems Corporation
         14.4.4.1. Overview
         14.4.4.2. Financials
         14.4.4.3. Developments
         14.4.4.4. Strategic Outlook
      14.4.5. Concord
         14.4.5.1. Overview
         14.4.5.2. Financials
         14.4.5.3. Developments
         14.4.5.4. Strategic Outlook
      14.4.6. Contract Room
         14.4.6.1. Overview
         14.4.6.2. Financials
         14.4.6.3. Developments
         14.4.6.4. Strategic Outlook
      14.4.7. Coupa Software
         14.4.7.1. Overview
         14.4.7.2. Financials
         14.4.7.3. Developments
         14.4.7.4. Strategic Outlook
      14.4.8. Icertis
         14.4.8.1. Overview
         14.4.8.2. Financials
         14.4.8.3. Developments
         14.4.8.4. Strategic Outlook
      14.4.9. Octiv
         14.4.9.1. Overview
         14.4.9.2. Financials
         14.4.9.3. Developments
         14.4.9.4. Strategic Outlook
      14.4.10. Oneflow
         14.4.10.1. Overview
         14.4.10.2. Financials
         14.4.10.3. Developments
         14.4.10.4. Strategic Outlook
      14.4.11. Onit
         14.4.11.1. Overview
         14.4.11.2. Financials
         14.4.11.3. Developments
         14.4.11.4. Strategic Outlook
      14.4.12. SAP SE
         14.4.12.1. Overview
         14.4.12.2. Financials
         14.4.12.3. Developments
         14.4.12.4. Strategic Outlook
      14.4.13. SecureDocs
         14.4.13.1. Overview
         14.4.13.2. Financials
         14.4.13.3. Developments
         14.4.13.4. Strategic Outlook
      14.4.14. SpringCM (DocuSign)
         14.4.14.1. Overview
         14.4.14.2. Financials
         14.4.14.3. Developments
         14.4.14.4. Strategic Outlook
      14.4.15. 
         14.4.15.1. Overview
         14.4.15.2. Financials
         14.4.15.3. Developments
         14.4.15.4. Strategic Outlook
      14.4.16. COMPANY 16
         14.4.16.1. Overview
         14.4.16.2. Financials
         14.4.16.3. Developments
         14.4.16.4. Strategic Outlook
      14.4.17. COMPANY 17
         14.4.17.1. Overview
         14.4.17.2. Financials
         14.4.17.3. Developments
         14.4.17.4. Strategic Outlook
      14.4.18. COMPANY 18
         14.4.18.1. Overview
         14.4.18.2. Financials
         14.4.18.3. Developments
         14.4.18.4. Strategic Outlook
      14.4.19. COMPANY 19

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