Market Overview:
The global Android CRM software market is expected to grow at a CAGR of 16.5% during the forecast period from 2018 to 2030. The growth in this market can be attributed to the increasing demand for customer data management, interaction tracking, marketing automation, and reporting and analytics applications among small and medium businesses (SMBs). Additionally, the growing trend of BYOD (Bring Your Own Device) is also contributing to the growth of this market. However, lack of awareness about CRM solutions among SMBs is restraining the growth of this market. The global Android CRM software market can be segmented on the basis of type into web-based and native apps. The web-based segment is expected to account for a larger share than the native apps segment during the forecast period from 2018 to 2030.
Product Definition:
Android CRM Software is a type of software that helps businesses manage customer relationships and interactions. Android CRM Software can help businesses keep track of customer information, communications, and transactions. Android CRM Software can also help businesses automate certain tasks and processes related to customer management.
Web-based:
The global web-based application market size was valued at USD 4,867.1 million in 2015 and is expected to witness significant growth over the forecast period owing to its rising adoption in business processes automation. The increasing need for mobility across devices coupled with the growing usage of mobile applications for data management is anticipated to drive demand over the next few years.
Native apps:
Native Android apps are developed in the programming language used by Google for its mobile operating system. These apps can be installed on any device running Android 4.1 or later versions and they offer better performance as compared to hybrid (Hybrid) apps, which are developed using a combination of Java and C/C++ code.
Application Insights:
The marketing automation segment dominated the global Android CRM software market in 2017 and is expected to continue its dominance over the forecast period. This can be attributed to an increase in demand for effective management of customer data across departments within a company. The growing trend of digitalization within the marketing department has led to increased usage of mobile CRM solutions, as they offer more flexibility than web-based applications.
The interaction tracking application is another key segment that is expected to witness significant growth over the forecast period owing to increasing adoption by companies for their sales and service operations. The native apps offered better performance than their web-based counterparts, which was a major factor driving its adoption among businesses. Moreover, these apps also offered advanced features such as location tracking along with contact information about customers who had interacted with their business locations or online stores respectively.
Regional Analysis:
The Asia Pacific regional market is anticipated to emerge as the fastest-growing region over the forecast period. The growth can be attributed to increasing adoption of cloud computing, mobile devices, and social media in emerging economies such as India and China. Furthermore, growing e-commerce sales in these countries has led marketers to adopt marketing automation solutions for effective customer communication. These factors are expected to drive demand for CRM software globally over the next eight years.
North America held a substantial share of around 35% in 2016 owing to early adoption of internet services.
Growth Factors:
- Increasing demand for BYOD (Bring Your Own Device) policy in organizations, which is leading to the increased adoption of Android CRM software.
- Growing demand for mobile CRM applications to manage sales and customer relationships on the go.
- The increasing trend of cloud-based CRM solutions, which is benefiting the Android CRM software market growth.
- Rising number of small and medium businesses (SMBs) that are opting for Android CRM software due to its low cost and easy deployment options.
Scope Of The Report
Report Attributes
Report Details
Report Title
Android CRM Software Market Research Report
By Type
Web-based, Native apps
By Application
Customer data management, Interaction tracking, Marketing automation, Reporting and analytics
By Companies
Keap, Zendesk, Oracle, Thryv, FreeAgent CRM, Salesforce, Interchange Solutions, Ontraport, Top Producer Software, Maximizer Services, SugarCRM, Copper, Claritysoft CRM, LeadMaster, CreamSoda, iHomefinder, Quickbase, Workbooks, Lead Docket, BoomTown
Regions Covered
North America, Europe, APAC, Latin America, MEA
Base Year
2021
Historical Year
2019 to 2020 (Data from 2010 can be provided as per availability)
Forecast Year
2030
Number of Pages
160
Number of Tables & Figures
112
Customization Available
Yes, the report can be customized as per your need.
Global Android CRM Software Market Report Segments:
The global Android CRM Software market is segmented on the basis of:
Types
Web-based, Native apps
The product segment provides information about the market share of each product and the respective CAGR during the forecast period. It lays out information about the product pricing parameters, trends, and profits that provides in-depth insights of the market. Furthermore, it discusses latest product developments & innovation in the market.
Applications
Customer data management, Interaction tracking, Marketing automation, Reporting and analytics
The application segment fragments various applications of the product and provides information on the market share and growth rate of each application segment. It discusses the potential future applications of the products and driving and restraining factors of each application segment.
Some of the companies that are profiled in this report are:
- Keap
- Zendesk
- Oracle
- Thryv
- FreeAgent CRM
- Salesforce
- Interchange Solutions
- Ontraport
- Top Producer Software
- Maximizer Services
- SugarCRM
- Copper
- Claritysoft CRM
- LeadMaster
- CreamSoda
- iHomefinder
- Quickbase
- Workbooks
- Lead Docket
- BoomTown
Highlights of The Android CRM Software Market Report:
- The market structure and projections for the coming years.
- Drivers, restraints, opportunities, and current trends of market.
- Historical data and forecast.
- Estimations for the forecast period 2030.
- Developments and trends in the market.
- By Type:
- Web-based
- Native apps
- By Application:
- Customer data management
- Interaction tracking
- Marketing automation
- Reporting and analytics
- Market scenario by region, sub-region, and country.
- Market share of the market players, company profiles, product specifications, SWOT analysis, and competitive landscape.
- Analysis regarding upstream raw materials, downstream demand, and current market dynamics.
- Government Policies, Macro & Micro economic factors are also included in the report.
We have studied the Android CRM Software Market in 360 degrees via. both primary & secondary research methodologies. This helped us in building an understanding of the current market dynamics, supply-demand gap, pricing trends, product preferences, consumer patterns & so on. The findings were further validated through primary research with industry experts & opinion leaders across countries. The data is further compiled & validated through various market estimation & data validation methodologies. Further, we also have our in-house data forecasting model to predict market growth up to 2030.
Regional Analysis
- North America
- Europe
- Asia Pacific
- Middle East & Africa
- Latin America
Note: A country of choice can be added in the report at no extra cost. If more than one country needs to be added, the research quote will vary accordingly.
The geographical analysis part of the report provides information about the product sales in terms of volume and revenue in regions. It lays out potential opportunities for the new entrants, emerging players, and major players in the region. The regional analysis is done after considering the socio-economic factors and government regulations of the countries in the regions.
How you may use our products:
- Correctly Positioning New Products
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8 Reasons to Buy This Report
- Includes a Chapter on the Impact of COVID-19 Pandemic On the Market
- Report Prepared After Conducting Interviews with Industry Experts & Top Designates of the Companies in the Market
- Implemented Robust Methodology to Prepare the Report
- Includes Graphs, Statistics, Flowcharts, and Infographics to Save Time
- Industry Growth Insights Provides 24/5 Assistance Regarding the Doubts in the Report
- Provides Information About the Top-winning Strategies Implemented by Industry Players.
- In-depth Insights On the Market Drivers, Restraints, Opportunities, and Threats
- Customization of the Report Available
Frequently Asked Questions?
Android CRM Software is a software application that helps organizations manage customer relationships. It includes features such as contact management, sales tracking, and marketing automation.
Some of the major companies in the android crm software market are Keap, Zendesk, Oracle, Thryv, FreeAgent CRM, Salesforce, Interchange Solutions, Ontraport, Top Producer Software, Maximizer Services, SugarCRM, Copper, Claritysoft CRM, LeadMaster, CreamSoda, iHomefinder, Quickbase, Workbooks, Lead Docket, BoomTown.
The android crm software market is expected to register a CAGR of 16.5%.
Chapter 1 Executive Summary
Chapter 2 Assumptions and Acronyms Used
Chapter 3 Research Methodology
Chapter 4 Android CRM Software Market Overview 4.1 Introduction 4.1.1 Market Taxonomy 4.1.2 Market Definition 4.1.3 Macro-Economic Factors Impacting the Market Growth 4.2 Android CRM Software Market Dynamics 4.2.1 Market Drivers 4.2.2 Market Restraints 4.2.3 Market Opportunity 4.3 Android CRM Software Market - Supply Chain Analysis 4.3.1 List of Key Suppliers 4.3.2 List of Key Distributors 4.3.3 List of Key Consumers 4.4 Key Forces Shaping the Android CRM Software Market 4.4.1 Bargaining Power of Suppliers 4.4.2 Bargaining Power of Buyers 4.4.3 Threat of Substitution 4.4.4 Threat of New Entrants 4.4.5 Competitive Rivalry 4.5 Global Android CRM Software Market Size & Forecast, 2018-2028 4.5.1 Android CRM Software Market Size and Y-o-Y Growth 4.5.2 Android CRM Software Market Absolute $ Opportunity
Chapter 5 Global Android CRM Software Market Analysis and Forecast by Type
5.1 Introduction
5.1.1 Key Market Trends & Growth Opportunities by Type
5.1.2 Basis Point Share (BPS) Analysis by Type
5.1.3 Absolute $ Opportunity Assessment by Type
5.2 Android CRM Software Market Size Forecast by Type
5.2.1 Web-based
5.2.2 Native apps
5.3 Market Attractiveness Analysis by Type
Chapter 6 Global Android CRM Software Market Analysis and Forecast by Applications
6.1 Introduction
6.1.1 Key Market Trends & Growth Opportunities by Applications
6.1.2 Basis Point Share (BPS) Analysis by Applications
6.1.3 Absolute $ Opportunity Assessment by Applications
6.2 Android CRM Software Market Size Forecast by Applications
6.2.1 Customer data management
6.2.2 Interaction tracking
6.2.3 Marketing automation
6.2.4 Reporting and analytics
6.3 Market Attractiveness Analysis by Applications
Chapter 7 Global Android CRM Software Market Analysis and Forecast by Region
7.1 Introduction
7.1.1 Key Market Trends & Growth Opportunities by Region
7.1.2 Basis Point Share (BPS) Analysis by Region
7.1.3 Absolute $ Opportunity Assessment by Region
7.2 Android CRM Software Market Size Forecast by Region
7.2.1 North America
7.2.2 Europe
7.2.3 Asia Pacific
7.2.4 Latin America
7.2.5 Middle East & Africa (MEA)
7.3 Market Attractiveness Analysis by Region
Chapter 8 Coronavirus Disease (COVID-19) Impact
8.1 Introduction
8.2 Current & Future Impact Analysis
8.3 Economic Impact Analysis
8.4 Government Policies
8.5 Investment Scenario
Chapter 9 North America Android CRM Software Analysis and Forecast
9.1 Introduction
9.2 North America Android CRM Software Market Size Forecast by Country
9.2.1 U.S.
9.2.2 Canada
9.3 Basis Point Share (BPS) Analysis by Country
9.4 Absolute $ Opportunity Assessment by Country
9.5 Market Attractiveness Analysis by Country
9.6 North America Android CRM Software Market Size Forecast by Type
9.6.1 Web-based
9.6.2 Native apps
9.7 Basis Point Share (BPS) Analysis by Type
9.8 Absolute $ Opportunity Assessment by Type
9.9 Market Attractiveness Analysis by Type
9.10 North America Android CRM Software Market Size Forecast by Applications
9.10.1 Customer data management
9.10.2 Interaction tracking
9.10.3 Marketing automation
9.10.4 Reporting and analytics
9.11 Basis Point Share (BPS) Analysis by Applications
9.12 Absolute $ Opportunity Assessment by Applications
9.13 Market Attractiveness Analysis by Applications
Chapter 10 Europe Android CRM Software Analysis and Forecast
10.1 Introduction
10.2 Europe Android CRM Software Market Size Forecast by Country
10.2.1 Germany
10.2.2 France
10.2.3 Italy
10.2.4 U.K.
10.2.5 Spain
10.2.6 Russia
10.2.7 Rest of Europe
10.3 Basis Point Share (BPS) Analysis by Country
10.4 Absolute $ Opportunity Assessment by Country
10.5 Market Attractiveness Analysis by Country
10.6 Europe Android CRM Software Market Size Forecast by Type
10.6.1 Web-based
10.6.2 Native apps
10.7 Basis Point Share (BPS) Analysis by Type
10.8 Absolute $ Opportunity Assessment by Type
10.9 Market Attractiveness Analysis by Type
10.10 Europe Android CRM Software Market Size Forecast by Applications
10.10.1 Customer data management
10.10.2 Interaction tracking
10.10.3 Marketing automation
10.10.4 Reporting and analytics
10.11 Basis Point Share (BPS) Analysis by Applications
10.12 Absolute $ Opportunity Assessment by Applications
10.13 Market Attractiveness Analysis by Applications
Chapter 11 Asia Pacific Android CRM Software Analysis and Forecast
11.1 Introduction
11.2 Asia Pacific Android CRM Software Market Size Forecast by Country
11.2.1 China
11.2.2 Japan
11.2.3 South Korea
11.2.4 India
11.2.5 Australia
11.2.6 South East Asia (SEA)
11.2.7 Rest of Asia Pacific (APAC)
11.3 Basis Point Share (BPS) Analysis by Country
11.4 Absolute $ Opportunity Assessment by Country
11.5 Market Attractiveness Analysis by Country
11.6 Asia Pacific Android CRM Software Market Size Forecast by Type
11.6.1 Web-based
11.6.2 Native apps
11.7 Basis Point Share (BPS) Analysis by Type
11.8 Absolute $ Opportunity Assessment by Type
11.9 Market Attractiveness Analysis by Type
11.10 Asia Pacific Android CRM Software Market Size Forecast by Applications
11.10.1 Customer data management
11.10.2 Interaction tracking
11.10.3 Marketing automation
11.10.4 Reporting and analytics
11.11 Basis Point Share (BPS) Analysis by Applications
11.12 Absolute $ Opportunity Assessment by Applications
11.13 Market Attractiveness Analysis by Applications
Chapter 12 Latin America Android CRM Software Analysis and Forecast
12.1 Introduction
12.2 Latin America Android CRM Software Market Size Forecast by Country
12.2.1 Brazil
12.2.2 Mexico
12.2.3 Rest of Latin America (LATAM)
12.3 Basis Point Share (BPS) Analysis by Country
12.4 Absolute $ Opportunity Assessment by Country
12.5 Market Attractiveness Analysis by Country
12.6 Latin America Android CRM Software Market Size Forecast by Type
12.6.1 Web-based
12.6.2 Native apps
12.7 Basis Point Share (BPS) Analysis by Type
12.8 Absolute $ Opportunity Assessment by Type
12.9 Market Attractiveness Analysis by Type
12.10 Latin America Android CRM Software Market Size Forecast by Applications
12.10.1 Customer data management
12.10.2 Interaction tracking
12.10.3 Marketing automation
12.10.4 Reporting and analytics
12.11 Basis Point Share (BPS) Analysis by Applications
12.12 Absolute $ Opportunity Assessment by Applications
12.13 Market Attractiveness Analysis by Applications
Chapter 13 Middle East & Africa (MEA) Android CRM Software Analysis and Forecast
13.1 Introduction
13.2 Middle East & Africa (MEA) Android CRM Software Market Size Forecast by Country
13.2.1 Saudi Arabia
13.2.2 South Africa
13.2.3 UAE
13.2.4 Rest of Middle East & Africa (MEA)
13.3 Basis Point Share (BPS) Analysis by Country
13.4 Absolute $ Opportunity Assessment by Country
13.5 Market Attractiveness Analysis by Country
13.6 Middle East & Africa (MEA) Android CRM Software Market Size Forecast by Type
13.6.1 Web-based
13.6.2 Native apps
13.7 Basis Point Share (BPS) Analysis by Type
13.8 Absolute $ Opportunity Assessment by Type
13.9 Market Attractiveness Analysis by Type
13.10 Middle East & Africa (MEA) Android CRM Software Market Size Forecast by Applications
13.10.1 Customer data management
13.10.2 Interaction tracking
13.10.3 Marketing automation
13.10.4 Reporting and analytics
13.11 Basis Point Share (BPS) Analysis by Applications
13.12 Absolute $ Opportunity Assessment by Applications
13.13 Market Attractiveness Analysis by Applications
Chapter 14 Competition Landscape
14.1 Android CRM Software Market: Competitive Dashboard
14.2 Global Android CRM Software Market: Market Share Analysis, 2019
14.3 Company Profiles (Details – Overview, Financials, Developments, Strategy)
14.3.1 Keap
14.3.2 Zendesk
14.3.3 Oracle
14.3.4 Thryv
14.3.5 FreeAgent CRM
14.3.6 Salesforce
14.3.7 Interchange Solutions
14.3.8 Ontraport
14.3.9 Top Producer Software
14.3.10 Maximizer Services
14.3.11 SugarCRM
14.3.12 Copper
14.3.13 Claritysoft CRM
14.3.14 LeadMaster
14.3.15 CreamSoda
14.3.16 iHomefinder
14.3.17 Quickbase
14.3.18 Workbooks
14.3.19 Lead Docket
14.3.20 BoomTown