Market Overview:
The global back office system integration market is expected to grow at a CAGR of 10.8% during the forecast period from 2018 to 2030. The market growth can be attributed to the increasing demand for enterprise back office infrastructure integration and application integration across different industry verticals. The BFSI sector is expected to account for the largest share of the global back office system integration market in 2018, followed by telecom, retail, healthcare, manufacturing, automotive and other industries. North America is expected to account for the largest share of the global back office system integration market in 2018, followed by Europe and Asia Pacific. However, Asia Pacific is projected to witness highest growth rate during the forecast period due to increasing adoption of cloud-based solutions and growing demand from small & medium enterprises (SMEs).
Product Definition:
Back Office System Integration is the process of linking different computer systems within an organization in order to automate business processes and improve communication between departments. The goal of back office system integration is to create a more efficient and effective organization by automating tasks and improving communication between departments.
Enterprise Back Office Infrastructure Integration:
Enterprise Back Office Integration (EBOI) is a software-based approach to integrate the front and back office systems of an organization. It helps in enhancing the operational efficiency of organizations by providing a unified view of customer data, product information, inventory and other functionalities. The rise in demand for real-time data across various functions such as sales & marketing, human resource management and customer services has led to increased adoption rate of EBOI solutions over the past few years.
Enterprise Back Office Application Integration:
Enterprise back office application integration is used in Back Office System Integration (BSI) to integrate the front and back end processes of an enterprise. It helps enterprises to manage their data, applications, and automate business rules which increases productivity and reduces costs.
Application Insights:
The Banking, Financial Services and Insurance (BFSI) segment accounted for the largest market share in 2017. The BFSI sector is expected to emerge as a prominent application segment over the forecast period owing to the increasing demand from customers for efficient services. Furthermore, an increase in regulatory requirements related to data security is anticipated to drive industry growth over the coming years.
The retail segment is also expected to witness significant growth during the forecast period due largely on back office system integration solutions being adopted by retailers globally. The adoption of these systems has helped retailers reduce costs and optimize resources which has resulted in increased efficiency across all operations at a store level thus driving industry expansion over recent years.
Regional Analysis:
North America is expected to dominate the global market over the forecast period. The region accounted for more than 35% of the overall revenue in 2017 and is anticipated to grow at a significant CAGR over the forecast period. This growth can be attributed to increasing adoption of technology, presence of major players, and rising demand for automation from businesses.
The Asia Pacific region is projected to witness considerable growth during the same period owing to increasing outsourcing activities in various countries such as China, India, Australia among others are driving this regional market forward.
Europe also accounted for a substantial share in terms of revenue and was followed by North America which accounted for more than 30% share each in 2017 owing largely increased adoption by financial institutions on account enterprise resource planning (ERP) system integration along with other banking applications that include loan application processing etc.
Growth Factors:
- Increasing demand for automation in the back office operations to improve efficiency and productivity
- Rising need to manage and integrate big data for better decision-making
- Proliferation of cloud-based solutions that offer flexibility and scalability
- Emergence of new technologies such as artificial intelligence, machine learning, etc., that can help optimize back office processes
- Growing focus on cost optimization across businesses
Scope Of The Report
Report Attributes
Report Details
Report Title
Back Office System Integration Market Research Report
By Type
Enterprise Back Office Infrastructure Integration, Enterprise Back Office Application Integration
By Application
BFSI, Telecom, Retail, Healthcare, Manufacturing, Automotive, Others
By Companies
CGI, Consilia Technology, MuleSoft, NetSuite, SAP
Regions Covered
North America, Europe, APAC, Latin America, MEA
Base Year
2021
Historical Year
2019 to 2020 (Data from 2010 can be provided as per availability)
Forecast Year
2030
Number of Pages
207
Number of Tables & Figures
145
Customization Available
Yes, the report can be customized as per your need.
Global Back Office System Integration Market Report Segments:
The global Back Office System Integration market is segmented on the basis of:
Types
Enterprise Back Office Infrastructure Integration, Enterprise Back Office Application Integration
The product segment provides information about the market share of each product and the respective CAGR during the forecast period. It lays out information about the product pricing parameters, trends, and profits that provides in-depth insights of the market. Furthermore, it discusses latest product developments & innovation in the market.
Applications
BFSI, Telecom, Retail, Healthcare, Manufacturing, Automotive, Others
The application segment fragments various applications of the product and provides information on the market share and growth rate of each application segment. It discusses the potential future applications of the products and driving and restraining factors of each application segment.
Some of the companies that are profiled in this report are:
- CGI
- Consilia Technology
- MuleSoft
- NetSuite
- SAP
Highlights of The Back Office System Integration Market Report:
- The market structure and projections for the coming years.
- Drivers, restraints, opportunities, and current trends of market.
- Historical data and forecast.
- Estimations for the forecast period 2030.
- Developments and trends in the market.
- By Type:
- Enterprise Back Office Infrastructure Integration
- Enterprise Back Office Application Integration
- By Application:
- BFSI
- Telecom
- Retail
- Healthcare
- Manufacturing
- Automotive
- Others
- Market scenario by region, sub-region, and country.
- Market share of the market players, company profiles, product specifications, SWOT analysis, and competitive landscape.
- Analysis regarding upstream raw materials, downstream demand, and current market dynamics.
- Government Policies, Macro & Micro economic factors are also included in the report.
We have studied the Back Office System Integration Market in 360 degrees via. both primary & secondary research methodologies. This helped us in building an understanding of the current market dynamics, supply-demand gap, pricing trends, product preferences, consumer patterns & so on. The findings were further validated through primary research with industry experts & opinion leaders across countries. The data is further compiled & validated through various market estimation & data validation methodologies. Further, we also have our in-house data forecasting model to predict market growth up to 2030.
Regional Analysis
- North America
- Europe
- Asia Pacific
- Middle East & Africa
- Latin America
Note: A country of choice can be added in the report at no extra cost. If more than one country needs to be added, the research quote will vary accordingly.
The geographical analysis part of the report provides information about the product sales in terms of volume and revenue in regions. It lays out potential opportunities for the new entrants, emerging players, and major players in the region. The regional analysis is done after considering the socio-economic factors and government regulations of the countries in the regions.
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8 Reasons to Buy This Report
- Includes a Chapter on the Impact of COVID-19 Pandemic On the Market
- Report Prepared After Conducting Interviews with Industry Experts & Top Designates of the Companies in the Market
- Implemented Robust Methodology to Prepare the Report
- Includes Graphs, Statistics, Flowcharts, and Infographics to Save Time
- Industry Growth Insights Provides 24/5 Assistance Regarding the Doubts in the Report
- Provides Information About the Top-winning Strategies Implemented by Industry Players.
- In-depth Insights On the Market Drivers, Restraints, Opportunities, and Threats
- Customization of the Report Available
Frequently Asked Questions?
Back office system integration is the process of integrating a company's back office systems with its front-office systems. This allows managers to manage their businesses more efficiently by sharing information and collaborating on tasks. Back office system integration can also improve customer service by allowing employees to handle customer inquiries from different parts of the business simultaneously.
Some of the major players in the back office system integration market are CGI, Consilia Technology, MuleSoft, NetSuite, SAP.
The back office system integration market is expected to register a CAGR of 10.8%.
Chapter 1 Executive Summary
Chapter 2 Assumptions and Acronyms Used
Chapter 3 Research Methodology
Chapter 4 Back Office System Integration Market Overview
4.1 Introduction
4.1.1 Market Taxonomy
4.1.2 Market Definition
4.1.3 Macro-Economic Factors Impacting the Market Growth
4.2 Back Office System Integration Market Dynamics
4.2.1 Market Drivers
4.2.2 Market Restraints
4.2.3 Market Opportunity
4.3 Back Office System Integration Market - Supply Chain Analysis
4.3.1 List of Key Suppliers
4.3.2 List of Key Distributors
4.3.3 List of Key Consumers
4.4 Key Forces Shaping the Back Office System Integration Market
4.4.1 Bargaining Power of Suppliers
4.4.2 Bargaining Power of Buyers
4.4.3 Threat of Substitution
4.4.4 Threat of New Entrants
4.4.5 Competitive Rivalry
4.5 Global Back Office System Integration Market Size & Forecast, 2018-2028
4.5.1 Back Office System Integration Market Size and Y-o-Y Growth
4.5.2 Back Office System Integration Market Absolute $ Opportunity
Chapter 5 Global Back Office System Integration Market Analysis and Forecast by Type
5.1 Introduction
5.1.1 Key Market Trends & Growth Opportunities by Type
5.1.2 Basis Point Share (BPS) Analysis by Type
5.1.3 Absolute $ Opportunity Assessment by Type
5.2 Back Office System Integration Market Size Forecast by Type
5.2.1 Enterprise Back Office Infrastructure Integration
5.2.2 Enterprise Back Office Application Integration
5.3 Market Attractiveness Analysis by Type
Chapter 6 Global Back Office System Integration Market Analysis and Forecast by Applications
6.1 Introduction
6.1.1 Key Market Trends & Growth Opportunities by Applications
6.1.2 Basis Point Share (BPS) Analysis by Applications
6.1.3 Absolute $ Opportunity Assessment by Applications
6.2 Back Office System Integration Market Size Forecast by Applications
6.2.1 BFSI
6.2.2 Telecom
6.2.3 Retail
6.2.4 Healthcare
6.2.5 Manufacturing
6.2.6 Automotive
6.2.7 Others
6.3 Market Attractiveness Analysis by Applications
Chapter 7 Global Back Office System Integration Market Analysis and Forecast by Region
7.1 Introduction
7.1.1 Key Market Trends & Growth Opportunities by Region
7.1.2 Basis Point Share (BPS) Analysis by Region
7.1.3 Absolute $ Opportunity Assessment by Region
7.2 Back Office System Integration Market Size Forecast by Region
7.2.1 North America
7.2.2 Europe
7.2.3 Asia Pacific
7.2.4 Latin America
7.2.5 Middle East & Africa (MEA)
7.3 Market Attractiveness Analysis by Region
Chapter 8 Coronavirus Disease (COVID-19) Impact
8.1 Introduction
8.2 Current & Future Impact Analysis
8.3 Economic Impact Analysis
8.4 Government Policies
8.5 Investment Scenario
Chapter 9 North America Back Office System Integration Analysis and Forecast
9.1 Introduction
9.2 North America Back Office System Integration Market Size Forecast by Country
9.2.1 U.S.
9.2.2 Canada
9.3 Basis Point Share (BPS) Analysis by Country
9.4 Absolute $ Opportunity Assessment by Country
9.5 Market Attractiveness Analysis by Country
9.6 North America Back Office System Integration Market Size Forecast by Type
9.6.1 Enterprise Back Office Infrastructure Integration
9.6.2 Enterprise Back Office Application Integration
9.7 Basis Point Share (BPS) Analysis by Type
9.8 Absolute $ Opportunity Assessment by Type
9.9 Market Attractiveness Analysis by Type
9.10 North America Back Office System Integration Market Size Forecast by Applications
9.10.1 BFSI
9.10.2 Telecom
9.10.3 Retail
9.10.4 Healthcare
9.10.5 Manufacturing
9.10.6 Automotive
9.10.7 Others
9.11 Basis Point Share (BPS) Analysis by Applications
9.12 Absolute $ Opportunity Assessment by Applications
9.13 Market Attractiveness Analysis by Applications
Chapter 10 Europe Back Office System Integration Analysis and Forecast
10.1 Introduction
10.2 Europe Back Office System Integration Market Size Forecast by Country
10.2.1 Germany
10.2.2 France
10.2.3 Italy
10.2.4 U.K.
10.2.5 Spain
10.2.6 Russia
10.2.7 Rest of Europe
10.3 Basis Point Share (BPS) Analysis by Country
10.4 Absolute $ Opportunity Assessment by Country
10.5 Market Attractiveness Analysis by Country
10.6 Europe Back Office System Integration Market Size Forecast by Type
10.6.1 Enterprise Back Office Infrastructure Integration
10.6.2 Enterprise Back Office Application Integration
10.7 Basis Point Share (BPS) Analysis by Type
10.8 Absolute $ Opportunity Assessment by Type
10.9 Market Attractiveness Analysis by Type
10.10 Europe Back Office System Integration Market Size Forecast by Applications
10.10.1 BFSI
10.10.2 Telecom
10.10.3 Retail
10.10.4 Healthcare
10.10.5 Manufacturing
10.10.6 Automotive
10.10.7 Others
10.11 Basis Point Share (BPS) Analysis by Applications
10.12 Absolute $ Opportunity Assessment by Applications
10.13 Market Attractiveness Analysis by Applications
Chapter 11 Asia Pacific Back Office System Integration Analysis and Forecast
11.1 Introduction
11.2 Asia Pacific Back Office System Integration Market Size Forecast by Country
11.2.1 China
11.2.2 Japan
11.2.3 South Korea
11.2.4 India
11.2.5 Australia
11.2.6 South East Asia (SEA)
11.2.7 Rest of Asia Pacific (APAC)
11.3 Basis Point Share (BPS) Analysis by Country
11.4 Absolute $ Opportunity Assessment by Country
11.5 Market Attractiveness Analysis by Country
11.6 Asia Pacific Back Office System Integration Market Size Forecast by Type
11.6.1 Enterprise Back Office Infrastructure Integration
11.6.2 Enterprise Back Office Application Integration
11.7 Basis Point Share (BPS) Analysis by Type
11.8 Absolute $ Opportunity Assessment by Type
11.9 Market Attractiveness Analysis by Type
11.10 Asia Pacific Back Office System Integration Market Size Forecast by Applications
11.10.1 BFSI
11.10.2 Telecom
11.10.3 Retail
11.10.4 Healthcare
11.10.5 Manufacturing
11.10.6 Automotive
11.10.7 Others
11.11 Basis Point Share (BPS) Analysis by Applications
11.12 Absolute $ Opportunity Assessment by Applications
11.13 Market Attractiveness Analysis by Applications
Chapter 12 Latin America Back Office System Integration Analysis and Forecast
12.1 Introduction
12.2 Latin America Back Office System Integration Market Size Forecast by Country
12.2.1 Brazil
12.2.2 Mexico
12.2.3 Rest of Latin America (LATAM)
12.3 Basis Point Share (BPS) Analysis by Country
12.4 Absolute $ Opportunity Assessment by Country
12.5 Market Attractiveness Analysis by Country
12.6 Latin America Back Office System Integration Market Size Forecast by Type
12.6.1 Enterprise Back Office Infrastructure Integration
12.6.2 Enterprise Back Office Application Integration
12.7 Basis Point Share (BPS) Analysis by Type
12.8 Absolute $ Opportunity Assessment by Type
12.9 Market Attractiveness Analysis by Type
12.10 Latin America Back Office System Integration Market Size Forecast by Applications
12.10.1 BFSI
12.10.2 Telecom
12.10.3 Retail
12.10.4 Healthcare
12.10.5 Manufacturing
12.10.6 Automotive
12.10.7 Others
12.11 Basis Point Share (BPS) Analysis by Applications
12.12 Absolute $ Opportunity Assessment by Applications
12.13 Market Attractiveness Analysis by Applications
Chapter 13 Middle East & Africa (MEA) Back Office System Integration Analysis and Forecast
13.1 Introduction
13.2 Middle East & Africa (MEA) Back Office System Integration Market Size Forecast by Country
13.2.1 Saudi Arabia
13.2.2 South Africa
13.2.3 UAE
13.2.4 Rest of Middle East & Africa (MEA)
13.3 Basis Point Share (BPS) Analysis by Country
13.4 Absolute $ Opportunity Assessment by Country
13.5 Market Attractiveness Analysis by Country
13.6 Middle East & Africa (MEA) Back Office System Integration Market Size Forecast by Type
13.6.1 Enterprise Back Office Infrastructure Integration
13.6.2 Enterprise Back Office Application Integration
13.7 Basis Point Share (BPS) Analysis by Type
13.8 Absolute $ Opportunity Assessment by Type
13.9 Market Attractiveness Analysis by Type
13.10 Middle East & Africa (MEA) Back Office System Integration Market Size Forecast by Applications
13.10.1 BFSI
13.10.2 Telecom
13.10.3 Retail
13.10.4 Healthcare
13.10.5 Manufacturing
13.10.6 Automotive
13.10.7 Others
13.11 Basis Point Share (BPS) Analysis by Applications
13.12 Absolute $ Opportunity Assessment by Applications
13.13 Market Attractiveness Analysis by Applications
Chapter 14 Competition Landscape
14.1 Back Office System Integration Market: Competitive Dashboard
14.2 Global Back Office System Integration Market: Market Share Analysis, 2019
14.3 Company Profiles (Details – Overview, Financials, Developments, Strategy)
14.3.1 CGI
14.3.2 Consilia Technology
14.3.3 MuleSoft
14.3.4 NetSuite
14.3.5 SAP
