Market Overview:
The Global Business VoIP Services Market is expected to grow at a CAGR of xx% from 2018 to 2030. The market growth factors include the rising demand for cloud-based services, growing adoption of unified communications, and increasing number of small and medium businesses. The global business VoIP services market is segmented by type into one-piece-ball, two-piece-ball, three-piece ball, and others. The one piece ball type is expected to hold the largest share in the global business VoIP services market during the forecast period owing to its low installation cost and easy deployment. However, the two piece ball type is projected to grow at a higher CAGR during the forecast period as it offers more features than the one piece ball type. The global business VoIP services market is also segmented by application into commercial and personal applications. Commercial applications are further subsegmented into small businesses (less than 100 employees) and medium businesses (100–999 employees). Personal applications are subsegmented into home users and telecommuters/remote workers.
Product Definition:
Business VoIP services are Voice over Internet Protocol (VoIP) services used by businesses to communicate with each other and with customers. VoIP allows businesses to save money on phone calls by routing them over the internet instead of through traditional phone lines. VoIP also offers features like voicemail-to-text, call forwarding, and conference calling that are not available with traditional phone service.
One-Piece-Ball:
One-piece-ball is a term used to define a type of service that uses one communication channel for both voice and data. It's major advantage is that it offers benefits of both fixed line and mobile VoIP services in one package. The other key benefit includes cost savings as the total cost of ownership reduces to include only the hardware costs, instead of separate charges for voice and data services.
Two-Piece-Ball:
The two-piece-ball is a term used for the situation where there are not enough customers to sustain the full complement of services offered by a telecom company. In such cases, it is very important for the service providers to offer attractive packages in order to attract customers and stay in business. VoIP (Voice over Internet Protocol) services have been gaining popularity among consumers as they provide high quality audio and eliminate background noise, which has aided market growth.
Application Insights:
The commercial application segment accounted for the largest revenue share of more than 60.0% in 2017 and is projected to witness significant growth over the forecast period. The rising need for cost-effective communication solutions that offer high quality, enhanced bandwidth, and greater stability is driving enterprises towards VoIP service providers. These services help organizations in reducing costs associated with traditional circuit-based voice infrastructure by up to 75%.
VoIP service providers are also focusing on offering value-added services such as unified communications and collaboration platform that enable customers to create a personalized experience while collaborating remotely or globally dispersing employees. This has led many companies within the industry including Microsoft Corporation, Cisco Systems Inc., IBM Corporation, etc.,to launch innovative new products designed specifically for businesses thereby contributing significantly towards segment growth over the coming years.
Regional Analysis:
The North American region accounted for the largest revenue share in 2017. The growth is attributed to the presence of a large number of service providers and high adoption rate of internet services. Moreover, increasing demand for international dial-around-time is boosting regional market growth.
Asia Pacific region is anticipated to register significant CAGR over the forecast period owing to increased adoption by small & medium businesses (SMBs). Furthermore, growing penetration of global players in this region will drive regional market development further. Companies such as China Telecom Corporation Ltd., SK Telecom Co., Ltd., NTT Docomo Inc., and KT Corporation are expanding their business operations across Asia Pacific due to which it has become one of the most lucrative regions for VoIP service providers globally.
Growth Factors:
- Increased demand for mobility and flexibility in the workplace: Businesses are increasingly looking for ways to make their workforce more mobile and flexible. VoIP services allow employees to work from anywhere, at any time, without having to worry about losing communication with their colleagues or clients. This increased flexibility is a major driver of growth for the Business VoIP Services market.
- The need for cost-effective communication solutions: With businesses facing ever-tightening budgets, they are increasingly looking for cost-effective communication solutions that can help them save money on phone bills. VoIP services offer businesses significant savings on long-distance and international calls, making them an attractive option for companies of all sizes.
- The growing popularity of cloud computing: Cloud computing is becoming an increasingly popular way for businesses to store and access data and applications online. By moving their communications infrastructure to the cloud, businesses can take advantage of all the benefits of cloud computing while also enjoying reduced costs and improved efficiency. This is another key driver of growth in the Business VoIP Services market .
Scope Of The Report
Report Attributes
Report Details
Report Title
Business VoIP Services Market Research Report
By Type
One-Piece-Ball, Two-Piece-Ball, Three-Piece-Ball, Others
By Application
Commercial, Personal
By Companies
AT&T, RingCentral, 8x8, Vonage Business, Intermedia, Mitel, Fonality, Citrix, Dialpad, ShoreTel, Microsoft Skype, Nextiva
Regions Covered
North America, Europe, APAC, Latin America, MEA
Base Year
2021
Historical Year
2019 to 2020 (Data from 2010 can be provided as per availability)
Forecast Year
2030
Number of Pages
180
Number of Tables & Figures
126
Customization Available
Yes, the report can be customized as per your need.
Global Business VoIP Services Market Report Segments:
The global Business VoIP Services market is segmented on the basis of:
Types
One-Piece-Ball, Two-Piece-Ball, Three-Piece-Ball, Others
The product segment provides information about the market share of each product and the respective CAGR during the forecast period. It lays out information about the product pricing parameters, trends, and profits that provides in-depth insights of the market. Furthermore, it discusses latest product developments & innovation in the market.
Applications
Commercial, Personal
The application segment fragments various applications of the product and provides information on the market share and growth rate of each application segment. It discusses the potential future applications of the products and driving and restraining factors of each application segment.
Some of the companies that are profiled in this report are:
- AT&T
- RingCentral
- 8x8
- Vonage Business
- Intermedia
- Mitel
- Fonality
- Citrix
- Dialpad
- ShoreTel
- Microsoft Skype
- Nextiva
Highlights of The Business VoIP Services Market Report:
- The market structure and projections for the coming years.
- Drivers, restraints, opportunities, and current trends of market.
- Historical data and forecast.
- Estimations for the forecast period 2030.
- Developments and trends in the market.
- By Type:
- One-Piece-Ball
- Two-Piece-Ball
- Three-Piece-Ball
- Others
- By Application:
- Commercial
- Personal
- Market scenario by region, sub-region, and country.
- Market share of the market players, company profiles, product specifications, SWOT analysis, and competitive landscape.
- Analysis regarding upstream raw materials, downstream demand, and current market dynamics.
- Government Policies, Macro & Micro economic factors are also included in the report.
We have studied the Business VoIP Services Market in 360 degrees via. both primary & secondary research methodologies. This helped us in building an understanding of the current market dynamics, supply-demand gap, pricing trends, product preferences, consumer patterns & so on. The findings were further validated through primary research with industry experts & opinion leaders across countries. The data is further compiled & validated through various market estimation & data validation methodologies. Further, we also have our in-house data forecasting model to predict market growth up to 2030.
Regional Analysis
- North America
- Europe
- Asia Pacific
- Middle East & Africa
- Latin America
Note: A country of choice can be added in the report at no extra cost. If more than one country needs to be added, the research quote will vary accordingly.
The geographical analysis part of the report provides information about the product sales in terms of volume and revenue in regions. It lays out potential opportunities for the new entrants, emerging players, and major players in the region. The regional analysis is done after considering the socio-economic factors and government regulations of the countries in the regions.
How you may use our products:
- Correctly Positioning New Products
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8 Reasons to Buy This Report
- Includes a Chapter on the Impact of COVID-19 Pandemic On the Market
- Report Prepared After Conducting Interviews with Industry Experts & Top Designates of the Companies in the Market
- Implemented Robust Methodology to Prepare the Report
- Includes Graphs, Statistics, Flowcharts, and Infographics to Save Time
- Industry Growth Insights Provides 24/5 Assistance Regarding the Doubts in the Report
- Provides Information About the Top-winning Strategies Implemented by Industry Players.
- In-depth Insights On the Market Drivers, Restraints, Opportunities, and Threats
- Customization of the Report Available
Frequently Asked Questions?
Business VoIP services are telephone services that allow businesses to make and receive calls from customers and employees. These services can be used to improve communication within a business, as well as with customers and partners.
Some of the major companies in the business voip services market are AT&T, RingCentral, 8x8, Vonage Business, Intermedia, Mitel, Fonality, Citrix, Dialpad, ShoreTel, Microsoft Skype, Nextiva.
Chapter 1 Executive Summary
Chapter 2 Assumptions and Acronyms Used
Chapter 3 Research Methodology
Chapter 4 Business VoIP Services Market Overview
4.1 Introduction
4.1.1 Market Taxonomy
4.1.2 Market Definition
4.1.3 Macro-Economic Factors Impacting the Market Growth
4.2 Business VoIP Services Market Dynamics
4.2.1 Market Drivers
4.2.2 Market Restraints
4.2.3 Market Opportunity
4.3 Business VoIP Services Market - Supply Chain Analysis
4.3.1 List of Key Suppliers
4.3.2 List of Key Distributors
4.3.3 List of Key Consumers
4.4 Key Forces Shaping the Business VoIP Services Market
4.4.1 Bargaining Power of Suppliers
4.4.2 Bargaining Power of Buyers
4.4.3 Threat of Substitution
4.4.4 Threat of New Entrants
4.4.5 Competitive Rivalry
4.5 Global Business VoIP Services Market Size & Forecast, 2018-2028
4.5.1 Business VoIP Services Market Size and Y-o-Y Growth
4.5.2 Business VoIP Services Market Absolute $ Opportunity
Chapter 5 Global Business VoIP Services Market Analysis and Forecast by Type
5.1 Introduction
5.1.1 Key Market Trends & Growth Opportunities by Type
5.1.2 Basis Point Share (BPS) Analysis by Type
5.1.3 Absolute $ Opportunity Assessment by Type
5.2 Business VoIP Services Market Size Forecast by Type
5.2.1 One-Piece-Ball
5.2.2 Two-Piece-Ball
5.2.3 Three-Piece-Ball
5.2.4 Others
5.3 Market Attractiveness Analysis by Type
Chapter 6 Global Business VoIP Services Market Analysis and Forecast by Applications
6.1 Introduction
6.1.1 Key Market Trends & Growth Opportunities by Applications
6.1.2 Basis Point Share (BPS) Analysis by Applications
6.1.3 Absolute $ Opportunity Assessment by Applications
6.2 Business VoIP Services Market Size Forecast by Applications
6.2.1 Commercial
6.2.2 Personal
6.3 Market Attractiveness Analysis by Applications
Chapter 7 Global Business VoIP Services Market Analysis and Forecast by Region
7.1 Introduction
7.1.1 Key Market Trends & Growth Opportunities by Region
7.1.2 Basis Point Share (BPS) Analysis by Region
7.1.3 Absolute $ Opportunity Assessment by Region
7.2 Business VoIP Services Market Size Forecast by Region
7.2.1 North America
7.2.2 Europe
7.2.3 Asia Pacific
7.2.4 Latin America
7.2.5 Middle East & Africa (MEA)
7.3 Market Attractiveness Analysis by Region
Chapter 8 Coronavirus Disease (COVID-19) Impact
8.1 Introduction
8.2 Current & Future Impact Analysis
8.3 Economic Impact Analysis
8.4 Government Policies
8.5 Investment Scenario
Chapter 9 North America Business VoIP Services Analysis and Forecast
9.1 Introduction
9.2 North America Business VoIP Services Market Size Forecast by Country
9.2.1 U.S.
9.2.2 Canada
9.3 Basis Point Share (BPS) Analysis by Country
9.4 Absolute $ Opportunity Assessment by Country
9.5 Market Attractiveness Analysis by Country
9.6 North America Business VoIP Services Market Size Forecast by Type
9.6.1 One-Piece-Ball
9.6.2 Two-Piece-Ball
9.6.3 Three-Piece-Ball
9.6.4 Others
9.7 Basis Point Share (BPS) Analysis by Type
9.8 Absolute $ Opportunity Assessment by Type
9.9 Market Attractiveness Analysis by Type
9.10 North America Business VoIP Services Market Size Forecast by Applications
9.10.1 Commercial
9.10.2 Personal
9.11 Basis Point Share (BPS) Analysis by Applications
9.12 Absolute $ Opportunity Assessment by Applications
9.13 Market Attractiveness Analysis by Applications
Chapter 10 Europe Business VoIP Services Analysis and Forecast
10.1 Introduction
10.2 Europe Business VoIP Services Market Size Forecast by Country
10.2.1 Germany
10.2.2 France
10.2.3 Italy
10.2.4 U.K.
10.2.5 Spain
10.2.6 Russia
10.2.7 Rest of Europe
10.3 Basis Point Share (BPS) Analysis by Country
10.4 Absolute $ Opportunity Assessment by Country
10.5 Market Attractiveness Analysis by Country
10.6 Europe Business VoIP Services Market Size Forecast by Type
10.6.1 One-Piece-Ball
10.6.2 Two-Piece-Ball
10.6.3 Three-Piece-Ball
10.6.4 Others
10.7 Basis Point Share (BPS) Analysis by Type
10.8 Absolute $ Opportunity Assessment by Type
10.9 Market Attractiveness Analysis by Type
10.10 Europe Business VoIP Services Market Size Forecast by Applications
10.10.1 Commercial
10.10.2 Personal
10.11 Basis Point Share (BPS) Analysis by Applications
10.12 Absolute $ Opportunity Assessment by Applications
10.13 Market Attractiveness Analysis by Applications
Chapter 11 Asia Pacific Business VoIP Services Analysis and Forecast
11.1 Introduction
11.2 Asia Pacific Business VoIP Services Market Size Forecast by Country
11.2.1 China
11.2.2 Japan
11.2.3 South Korea
11.2.4 India
11.2.5 Australia
11.2.6 South East Asia (SEA)
11.2.7 Rest of Asia Pacific (APAC)
11.3 Basis Point Share (BPS) Analysis by Country
11.4 Absolute $ Opportunity Assessment by Country
11.5 Market Attractiveness Analysis by Country
11.6 Asia Pacific Business VoIP Services Market Size Forecast by Type
11.6.1 One-Piece-Ball
11.6.2 Two-Piece-Ball
11.6.3 Three-Piece-Ball
11.6.4 Others
11.7 Basis Point Share (BPS) Analysis by Type
11.8 Absolute $ Opportunity Assessment by Type
11.9 Market Attractiveness Analysis by Type
11.10 Asia Pacific Business VoIP Services Market Size Forecast by Applications
11.10.1 Commercial
11.10.2 Personal
11.11 Basis Point Share (BPS) Analysis by Applications
11.12 Absolute $ Opportunity Assessment by Applications
11.13 Market Attractiveness Analysis by Applications
Chapter 12 Latin America Business VoIP Services Analysis and Forecast
12.1 Introduction
12.2 Latin America Business VoIP Services Market Size Forecast by Country
12.2.1 Brazil
12.2.2 Mexico
12.2.3 Rest of Latin America (LATAM)
12.3 Basis Point Share (BPS) Analysis by Country
12.4 Absolute $ Opportunity Assessment by Country
12.5 Market Attractiveness Analysis by Country
12.6 Latin America Business VoIP Services Market Size Forecast by Type
12.6.1 One-Piece-Ball
12.6.2 Two-Piece-Ball
12.6.3 Three-Piece-Ball
12.6.4 Others
12.7 Basis Point Share (BPS) Analysis by Type
12.8 Absolute $ Opportunity Assessment by Type
12.9 Market Attractiveness Analysis by Type
12.10 Latin America Business VoIP Services Market Size Forecast by Applications
12.10.1 Commercial
12.10.2 Personal
12.11 Basis Point Share (BPS) Analysis by Applications
12.12 Absolute $ Opportunity Assessment by Applications
12.13 Market Attractiveness Analysis by Applications
Chapter 13 Middle East & Africa (MEA) Business VoIP Services Analysis and Forecast
13.1 Introduction
13.2 Middle East & Africa (MEA) Business VoIP Services Market Size Forecast by Country
13.2.1 Saudi Arabia
13.2.2 South Africa
13.2.3 UAE
13.2.4 Rest of Middle East & Africa (MEA)
13.3 Basis Point Share (BPS) Analysis by Country
13.4 Absolute $ Opportunity Assessment by Country
13.5 Market Attractiveness Analysis by Country
13.6 Middle East & Africa (MEA) Business VoIP Services Market Size Forecast by Type
13.6.1 One-Piece-Ball
13.6.2 Two-Piece-Ball
13.6.3 Three-Piece-Ball
13.6.4 Others
13.7 Basis Point Share (BPS) Analysis by Type
13.8 Absolute $ Opportunity Assessment by Type
13.9 Market Attractiveness Analysis by Type
13.10 Middle East & Africa (MEA) Business VoIP Services Market Size Forecast by Applications
13.10.1 Commercial
13.10.2 Personal
13.11 Basis Point Share (BPS) Analysis by Applications
13.12 Absolute $ Opportunity Assessment by Applications
13.13 Market Attractiveness Analysis by Applications
Chapter 14 Competition Landscape
14.1 Business VoIP Services Market: Competitive Dashboard
14.2 Global Business VoIP Services Market: Market Share Analysis, 2019
14.3 Company Profiles (Details – Overview, Financials, Developments, Strategy)
14.3.1 AT&T
14.3.2 RingCentral
14.3.3 8x8
14.3.4 Vonage Business
14.3.5 Intermedia
14.3.6 Mitel
14.3.7 Fonality
14.3.8 Citrix
14.3.9 Dialpad
14.3.10 ShoreTel
14.3.11 Microsoft Skype
14.3.12 Nextiva
