Market Overview:
The global cloud PBX market is expected to grow at a CAGR of XX% during the forecast period from 2018 to 2030. The growth in this market can be attributed to the increasing demand for cloud-based PBX solutions from commercial and industrial applications. Additionally, the growing trend of BYOD (Bring Your Own Device) is also contributing to the growth of this market. North America is expected to hold the largest share of the global cloud PBX market during the forecast period, followed by Europe and Asia Pacific. However, Asia Pacific is projected to witness highest growth in terms of CAGR during the forecast period.
Product Definition:
Cloud PBX is a telephone system that resides in the cloud and uses VoIP technology. It can be used to provide phone service to a business or individual, and it can also be used to replace an existing phone system. The importance of Cloud PBX is that it allows businesses to save money on their phone bills, because calls are made over the Internet rather than through traditional telephone lines. It also allows businesses to scale their phone system up or down as needed, making it a flexible solution for companies of all sizes.
WAN:
Wireless Application Network (WAN) is a group of computers connected by telecommunication lines. The term WAN generally refers to the network that uses radio or satellite connections. LAN and WAN are not the same, although they have similar functions and applications; they operate on different networks, which can be further divided into public, private, and hybrid types.
LAN:
LAN is local area network which is used to connect computers and devices in a limited range of IP addresses within a single connected network. It provides benefits such as easy setup, low cost, and ease of use. LAN has been widely used for residential applications but with the advent of cloud technology it has found new avenues in business as well. Companies have started adopting cloud PBX solutions owing to its various advantages over traditional systems such as increased scalability & reliability along with reduced costs & maintenance requirements.
Application Insights:
The commercial segment held the largest share of over 70.0% in 2017. The growth can be attributed to the increasing adoption of cloud PBX as a service for small and large businesses across all industry verticals. Cloud PBX offers flexible deployment options, easy scalability, and instant activation with no additional costs or commitments required. These factors are driving its adoption across multiple applications in the commercial sector such as hospitality, retail stores, telecom companies and government institutions among others.
The industrial segment is expected to register a significant CAGR exceeding 12% from 2018 to 2030 owing to growing demand from manufacturing industries for advanced communication solutions that support their needs regarding security.
Regional Analysis:
The North American regional market dominated the global cloud PBX market in 2016 and accounted for over 35% of the overall revenue share. The growth can be attributed to increased adoption of hosted telecommunication services, high smartphone penetration, and technological advancements. Moreover, increasing demand for mobility solutions is further expected to drive regional growth over the forecast period.
The Asia Pacific region is anticipated to witness significant growth during the forecast period owing to increasing investments by telecom service providers in this region coupled with growing demand from small & medium enterprises (SMEs). Furthermore, rising disposable income levels are also expected to contribute toward regional product sales during the same period.
Growth Factors:
- Increased demand for cloud-based services and applications: The growth of cloud-based PBX systems can be attributed to the increased demand for cloud-based services and applications. Cloud PBX systems are delivered as a service, which eliminates the need for businesses to purchase and maintain on-premises hardware or software. This makes them an attractive option for businesses of all sizes.
- Growing popularity of unified communications (UC): Unified communications is a term used to describe the integration of voice, video, and data communications into a single platform. UC solutions allow employees to communicate with each other using a variety of methods, including voice calls, video conferencing, instant messaging (IM), and email. The growing popularity of UC has helped fuel the growth of the cloud PBX market.
- Advances in technology: Cloud PBX systems are delivered over the Internet using VoIP technology. VoIP technology has improved significantly in recent years, thanks to advances in bandwidth management techniques and compression algorithms that have made it possible to deliver high quality voice calls over broadband connections.. This has helped make cloud PBX systems more affordable and accessible than ever before..
Scope Of The Report
Report Attributes
Report Details
Report Title
Cloud PBX Market Research Report
By Type
WAN, LAN
By Application
Commercial, Industrial
By Companies
Microsoft Corporation (U.S.), RingCentral Inc.(U.S), Vonage America Inc.(U.S.), ShoreTel, Inc. (U.S.), Nextiva Inc.(U.S.), Avaya Inc.(U.S.), MegaPath Inc.(U.S.), Jive Software Inc. (U.S.), Phone.com (U.S.), Microsoft Corporation (U.S.)
Regions Covered
North America, Europe, APAC, Latin America, MEA
Base Year
2021
Historical Year
2019 to 2020 (Data from 2010 can be provided as per availability)
Forecast Year
2030
Number of Pages
121
Number of Tables & Figures
85
Customization Available
Yes, the report can be customized as per your need.
Global Cloud PBX Market Report Segments:
The global Cloud PBX market is segmented on the basis of:
Types
WAN, LAN
The product segment provides information about the market share of each product and the respective CAGR during the forecast period. It lays out information about the product pricing parameters, trends, and profits that provides in-depth insights of the market. Furthermore, it discusses latest product developments & innovation in the market.
Applications
Commercial, Industrial
The application segment fragments various applications of the product and provides information on the market share and growth rate of each application segment. It discusses the potential future applications of the products and driving and restraining factors of each application segment.
Some of the companies that are profiled in this report are:
- Microsoft Corporation (U.S.)
- RingCentral Inc.(U.S)
- Vonage America Inc.(U.S.)
- ShoreTel, Inc. (U.S.)
- Nextiva Inc.(U.S.)
- Avaya Inc.(U.S.)
- MegaPath Inc.(U.S.)
- Jive Software Inc. (U.S.)
- Phone.com (U.S.)
- Microsoft Corporation (U.S.)
Highlights of The Cloud PBX Market Report:
- The market structure and projections for the coming years.
- Drivers, restraints, opportunities, and current trends of market.
- Historical data and forecast.
- Estimations for the forecast period 2030.
- Developments and trends in the market.
- By Type:
- WAN
- LAN
- By Application:
- Commercial
- Industrial
- Market scenario by region, sub-region, and country.
- Market share of the market players, company profiles, product specifications, SWOT analysis, and competitive landscape.
- Analysis regarding upstream raw materials, downstream demand, and current market dynamics.
- Government Policies, Macro & Micro economic factors are also included in the report.
We have studied the Cloud PBX Market in 360 degrees via. both primary & secondary research methodologies. This helped us in building an understanding of the current market dynamics, supply-demand gap, pricing trends, product preferences, consumer patterns & so on. The findings were further validated through primary research with industry experts & opinion leaders across countries. The data is further compiled & validated through various market estimation & data validation methodologies. Further, we also have our in-house data forecasting model to predict market growth up to 2030.
Regional Analysis
- North America
- Europe
- Asia Pacific
- Middle East & Africa
- Latin America
Note: A country of choice can be added in the report at no extra cost. If more than one country needs to be added, the research quote will vary accordingly.
The geographical analysis part of the report provides information about the product sales in terms of volume and revenue in regions. It lays out potential opportunities for the new entrants, emerging players, and major players in the region. The regional analysis is done after considering the socio-economic factors and government regulations of the countries in the regions.
How you may use our products:
- Correctly Positioning New Products
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8 Reasons to Buy This Report
- Includes a Chapter on the Impact of COVID-19 Pandemic On the Market
- Report Prepared After Conducting Interviews with Industry Experts & Top Designates of the Companies in the Market
- Implemented Robust Methodology to Prepare the Report
- Includes Graphs, Statistics, Flowcharts, and Infographics to Save Time
- Industry Growth Insights Provides 24/5 Assistance Regarding the Doubts in the Report
- Provides Information About the Top-winning Strategies Implemented by Industry Players.
- In-depth Insights On the Market Drivers, Restraints, Opportunities, and Threats
- Customization of the Report Available
Frequently Asked Questions?
Cloud PBX is a VoIP service that allows businesses to make and receive phone calls from anywhere in the world. It also provides voicemail, call forwarding, and other features.
Some of the key players operating in the cloud pbx market are Microsoft Corporation (U.S.), RingCentral Inc.(U.S), Vonage America Inc.(U.S.), ShoreTel, Inc. (U.S.), Nextiva Inc.(U.S.), Avaya Inc.(U.S.), MegaPath Inc.(U.S.), Jive Software Inc. (U.S.), Phone.com (U.S.), Microsoft Corporation (U.S.).
Chapter 1 Executive Summary
Chapter 2 Assumptions and Acronyms Used
Chapter 3 Research Methodology
Chapter 4 Cloud PBX Market Overview
4.1 Introduction
4.1.1 Market Taxonomy
4.1.2 Market Definition
4.1.3 Macro-Economic Factors Impacting the Market Growth
4.2 Cloud PBX Market Dynamics
4.2.1 Market Drivers
4.2.2 Market Restraints
4.2.3 Market Opportunity
4.3 Cloud PBX Market - Supply Chain Analysis
4.3.1 List of Key Suppliers
4.3.2 List of Key Distributors
4.3.3 List of Key Consumers
4.4 Key Forces Shaping the Cloud PBX Market
4.4.1 Bargaining Power of Suppliers
4.4.2 Bargaining Power of Buyers
4.4.3 Threat of Substitution
4.4.4 Threat of New Entrants
4.4.5 Competitive Rivalry
4.5 Global Cloud PBX Market Size & Forecast, 2020-2028
4.5.1 Cloud PBX Market Size and Y-o-Y Growth
4.5.2 Cloud PBX Market Absolute $ Opportunity
Chapter 5 Global Market Analysis and Forecast by Type
5.1 Introduction
5.1.1 Key Market Trends & Growth Opportunities by Type
5.1.2 Basis Point Share (BPS) Analysis by Type
5.1.3 Absolute $ Opportunity Assessment by Type
5.2 Market Size Forecast by Type
5.2.1 WAN
5.2.2 LAN
5.3 Market Attractiveness Analysis by Type
Chapter 6 Global Market Analysis and Forecast by Applications
6.1 Introduction
6.1.1 Key Market Trends & Growth Opportunities by Applications
6.1.2 Basis Point Share (BPS) Analysis by Applications
6.1.3 Absolute $ Opportunity Assessment by Applications
6.2 Market Size Forecast by Applications
6.2.1 Commercial
6.2.2 Industrial
6.3 Market Attractiveness Analysis by Applications
Chapter 7 Global Cloud PBX Market Analysis and Forecast by Region
7.1 Introduction
7.1.1 Key Market Trends & Growth Opportunities by Region
7.1.2 Basis Point Share (BPS) Analysis by Region
7.1.3 Absolute $ Opportunity Assessment by Region
7.2 Cloud PBX Market Size Forecast by Region
7.2.1 North America
7.2.2 Europe
7.2.3 Asia Pacific
7.2.4 Latin America
7.2.5 Middle East & Africa (MEA)
7.3 Market Attractiveness Analysis by Region
Chapter 8 Coronavirus Disease (COVID-19) Impact
8.1 Introduction
8.2 Current & Future Impact Analysis
8.3 Economic Impact Analysis
8.4 Government Policies
8.5 Investment Scenario
Chapter 9 North America Analysis and Forecast
9.1 Introduction
9.2 North America Market Size Forecast by Country
9.2.1 U.S.
9.2.2 Canada
9.3 Basis Point Share (BPS) Analysis by Country
9.4 Absolute $ Opportunity Assessment by Country
9.5 Market Attractiveness Analysis by Country
9.6 North America Market Size Forecast by Type
9.6.1 WAN
9.6.2 LAN
9.7 Basis Point Share (BPS) Analysis by Type
9.8 Absolute $ Opportunity Assessment by Type
9.9 Market Attractiveness Analysis by Type
9.10 North America Market Size Forecast by Applications
9.10.1 Commercial
9.10.2 Industrial
9.11 Basis Point Share (BPS) Analysis by Applications
9.12 Absolute $ Opportunity Assessment by Applications
9.13 Market Attractiveness Analysis by Applications
Chapter 10 Europe Analysis and Forecast
10.1 Introduction
10.2 Europe Market Size Forecast by Country
10.2.1 Germany
10.2.2 France
10.2.3 Italy
10.2.4 U.K.
10.2.5 Spain
10.2.6 Russia
10.2.7 Rest of Europe
10.3 Basis Point Share (BPS) Analysis by Country
10.4 Absolute $ Opportunity Assessment by Country
10.5 Market Attractiveness Analysis by Country
10.6 Europe Market Size Forecast by Type
10.6.1 WAN
10.6.2 LAN
10.7 Basis Point Share (BPS) Analysis by Type
10.8 Absolute $ Opportunity Assessment by Type
10.9 Market Attractiveness Analysis by Type
10.10 Europe Market Size Forecast by Applications
10.10.1 Commercial
10.10.2 Industrial
10.11 Basis Point Share (BPS) Analysis by Applications
10.12 Absolute $ Opportunity Assessment by Applications
10.13 Market Attractiveness Analysis by Applications
Chapter 11 Asia Pacific Analysis and Forecast
11.1 Introduction
11.2 Asia Pacific Market Size Forecast by Country
11.2.1 China
11.2.2 Japan
11.2.3 South Korea
11.2.4 India
11.2.5 Australia
11.2.6 South East Asia (SEA)
11.2.7 Rest of Asia Pacific (APAC)
11.3 Basis Point Share (BPS) Analysis by Country
11.4 Absolute $ Opportunity Assessment by Country
11.5 Market Attractiveness Analysis by Country
11.6 Asia Pacific Market Size Forecast by Type
11.6.1 WAN
11.6.2 LAN
11.7 Basis Point Share (BPS) Analysis by Type
11.8 Absolute $ Opportunity Assessment by Type
11.9 Market Attractiveness Analysis by Type
11.10 Asia Pacific Market Size Forecast by Applications
11.10.1 Commercial
11.10.2 Industrial
11.11 Basis Point Share (BPS) Analysis by Applications
11.12 Absolute $ Opportunity Assessment by Applications
11.13 Market Attractiveness Analysis by Applications
Chapter 12 Latin America Analysis and Forecast
12.1 Introduction
12.2 Latin America Market Size Forecast by Country
12.2.1 Brazil
12.2.2 Mexico
12.2.3 Rest of Latin America (LATAM)
12.3 Basis Point Share (BPS) Analysis by Country
12.4 Absolute $ Opportunity Assessment by Country
12.5 Market Attractiveness Analysis by Country
12.6 Latin America Market Size Forecast by Type
12.6.1 WAN
12.6.2 LAN
12.7 Basis Point Share (BPS) Analysis by Type
12.8 Absolute $ Opportunity Assessment by Type
12.9 Market Attractiveness Analysis by Type
12.10 Latin America Market Size Forecast by Applications
12.10.1 Commercial
12.10.2 Industrial
12.11 Basis Point Share (BPS) Analysis by Applications
12.12 Absolute $ Opportunity Assessment by Applications
12.13 Market Attractiveness Analysis by Applications
Chapter 13 Middle East & Africa (MEA) Analysis and Forecast
13.1 Introduction
13.2 Middle East & Africa (MEA) Market Size Forecast by Country
13.2.1 Saudi Arabia
13.2.2 South Africa
13.2.3 UAE
13.2.4 Rest of Middle East & Africa (MEA)
13.3 Basis Point Share (BPS) Analysis by Country
13.4 Absolute $ Opportunity Assessment by Country
13.5 Market Attractiveness Analysis by Country
13.6 Middle East & Africa (MEA) Market Size Forecast by Type
13.6.1 WAN
13.6.2 LAN
13.7 Basis Point Share (BPS) Analysis by Type
13.8 Absolute $ Opportunity Assessment by Type
13.9 Market Attractiveness Analysis by Type
13.10 Middle East & Africa (MEA) Market Size Forecast by Applications
13.10.1 Commercial
13.10.2 Industrial
13.11 Basis Point Share (BPS) Analysis by Applications
13.12 Absolute $ Opportunity Assessment by Applications
13.13 Market Attractiveness Analysis by Applications
Chapter 14 Competition Landscape
14.1 Cloud PBX Market: Competitive Dashboard
14.2 Global Cloud PBX Market: Market Share Analysis, 2019
14.3 Company Profiles (Details – Overview, Financials, Developments, Strategy)
14.3.1 Microsoft Corporation (U.S.)
14.3.2 RingCentral Inc.(U.S)
14.3.3 Vonage America Inc.(U.S.)
14.3.4 ShoreTel, Inc. (U.S.)
14.3.5 Nextiva Inc.(U.S.)
14.3.6 Avaya Inc.(U.S.)
14.3.7 MegaPath Inc.(U.S.)
14.3.8 Jive Software Inc. (U.S.)
14.3.9 Phone.com (U.S.)
14.3.10 Microsoft Corporation (U.S.)
