Market Overview:
The global collaboration tools market is expected to grow at a CAGR of 10.8% during the forecast period from 2018 to 2030. The growth in this market can be attributed to the increasing demand for cloud-based collaboration tools and the growing trend of BYOD (Bring Your Own Device). Additionally, the rising adoption of social media platforms for communication is also contributing to the growth of this market. On the basis of type, document management held a major share in 2017 and is expected to continue its dominance during the forecast period. This can be attributed to its ability to manage large volumes of data and documents with ease. Contact management is another key segment in this market and is projected grow at a high rate during 2018-2030 owing to its ability manage customer relationships effectively.
Product Definition:
Collaboration tools are used to help people work together. They can include things like chat software, video conferencing, or file sharing.
Document Management:
The global document management, usage and growth factor in the market for collaboration tools is analyzed by considering two major factors which are technology and organization size. The technology aspect includes four types of technologies namely document management systems, enterprise content management systems, web-based Enterprise Content Management (ECM) solutions and cloud-based document storage solutions. On the basis of solution type; on-premise ECM solution is used by small & medium enterprises while large scale organizations use cloud based ECM solutions.
Contact Management:
contact management is a tool that helps in managing the customer relationship. It includes tools for handling customer queries, feedbacks, complaints and suggestions. The primary function of contact management is to handle customers or users who are experiencing technical difficulties with a product or service. In order to do so, it uses various communication channels such as email, phone call and chat among others.
Application Insights:
The education segment dominated the market in 2017 and is expected to witness significant growth over the forecast period. This can be attributed to increasing usage of collaboration tools among educational institutions, schools and universities for various purposes, such as class scheduling and student admissions. Moreover, rising penetration of smartphones has enabled students to access information through mobile devices which has led to increased use of these applications for academic activities.
The medical segment is anticipated register a CAGR exceeding 12% from 2018 to 2030 owing to factors such as growing demand for patient engagement across healthcare organizations globally. Furthermore, an increase in number of hospitals & clinics coupled with rising awareness regarding effective communication between doctors & patients is likely drive the instant messaging application significantly over the forecast period thereby contributing towards overall growth.
Regional Analysis:
North America dominated the global market in 2017. The region is expected to maintain its position during the forecast period. This can be attributed to increasing adoption of collaboration tools by enterprises, growing demand for cloud-based solutions and high investments in IT infrastructure development. Moreover, presence of major players such as IBM Corporation; Microsoft Corporation; Cisco Systems, Inc.; Hewlett Packard Enterprise Development LP; and LogRhythm Inc., among others is also contributing toward growth of the regional market.
Asia Pacific is anticipated to emerge as a lucrative region during the same period owing to increasing number of small & medium enterprises (SMEs) and rapid technological advancements across various industries including banking & financial services, healthcare & life sciences, manufacturing etc., especially in countries such as China and India which are amongst top 10 users globally for instant messaging applications like WhatsApp or Facebook Messenger with over 90 million active users per month on average across both platforms combined).
Growth Factors:
- Increasing demand for better communication and collaboration among employees for improved productivity
- Rising trend of BYOD (Bring Your Own Device) in the workplace, which is driving the demand for collaboration tools
- Proliferation of cloud-based solutions that offer anytime, anywhere access to users
- Growing popularity of social networking platforms that are helping to drive adoption of collaborative tools
- Increased focus on cost efficiency and business agility by organizations, which is leading them to adopt collaborative tools
Scope Of The Report
Report Attributes
Report Details
Report Title
Collaboration Tools Market Research Report
By Type
Document Management, Contact Management, Instant Messaging
By Application
Education, Banking, Medical, Others
By Companies
Avaya(USA), BroadSoft(USA), Cisco Systems(USA), Good Technology(USA), Salesforce.com(USA), VMware(USA)
Regions Covered
North America, Europe, APAC, Latin America, MEA
Base Year
2021
Historical Year
2019 to 2020 (Data from 2010 can be provided as per availability)
Forecast Year
2030
Number of Pages
157
Number of Tables & Figures
110
Customization Available
Yes, the report can be customized as per your need.
Global Collaboration Tools Market Report Segments:
The global Collaboration Tools market is segmented on the basis of:
Types
Document Management, Contact Management, Instant Messaging
The product segment provides information about the market share of each product and the respective CAGR during the forecast period. It lays out information about the product pricing parameters, trends, and profits that provides in-depth insights of the market. Furthermore, it discusses latest product developments & innovation in the market.
Applications
Education, Banking, Medical, Others
The application segment fragments various applications of the product and provides information on the market share and growth rate of each application segment. It discusses the potential future applications of the products and driving and restraining factors of each application segment.
Some of the companies that are profiled in this report are:
- Avaya(USA)
- BroadSoft(USA)
- Cisco Systems(USA)
- Good Technology(USA)
- Salesforce.com(USA)
- VMware(USA)
Highlights of The Collaboration Tools Market Report:
- The market structure and projections for the coming years.
- Drivers, restraints, opportunities, and current trends of market.
- Historical data and forecast.
- Estimations for the forecast period 2030.
- Developments and trends in the market.
- By Type:
- Document Management
- Contact Management
- Instant Messaging
- By Application:
- Education
- Banking
- Medical
- Others
- Market scenario by region, sub-region, and country.
- Market share of the market players, company profiles, product specifications, SWOT analysis, and competitive landscape.
- Analysis regarding upstream raw materials, downstream demand, and current market dynamics.
- Government Policies, Macro & Micro economic factors are also included in the report.
We have studied the Collaboration Tools Market in 360 degrees via. both primary & secondary research methodologies. This helped us in building an understanding of the current market dynamics, supply-demand gap, pricing trends, product preferences, consumer patterns & so on. The findings were further validated through primary research with industry experts & opinion leaders across countries. The data is further compiled & validated through various market estimation & data validation methodologies. Further, we also have our in-house data forecasting model to predict market growth up to 2030.
Regional Analysis
- North America
- Europe
- Asia Pacific
- Middle East & Africa
- Latin America
Note: A country of choice can be added in the report at no extra cost. If more than one country needs to be added, the research quote will vary accordingly.
The geographical analysis part of the report provides information about the product sales in terms of volume and revenue in regions. It lays out potential opportunities for the new entrants, emerging players, and major players in the region. The regional analysis is done after considering the socio-economic factors and government regulations of the countries in the regions.
How you may use our products:
- Correctly Positioning New Products
- Market Entry Strategies
- Business Expansion Strategies
- Consumer Insights
- Understanding Competition Scenario
- Product & Brand Management
- Channel & Customer Management
- Identifying Appropriate Advertising Appeals
8 Reasons to Buy This Report
- Includes a Chapter on the Impact of COVID-19 Pandemic On the Market
- Report Prepared After Conducting Interviews with Industry Experts & Top Designates of the Companies in the Market
- Implemented Robust Methodology to Prepare the Report
- Includes Graphs, Statistics, Flowcharts, and Infographics to Save Time
- Industry Growth Insights Provides 24/5 Assistance Regarding the Doubts in the Report
- Provides Information About the Top-winning Strategies Implemented by Industry Players.
- In-depth Insights On the Market Drivers, Restraints, Opportunities, and Threats
- Customization of the Report Available
Frequently Asked Questions?
Collaboration tools are software that allow people to work together on projects. They can be used for a variety of purposes, such as sharing documents, managing tasks, and tracking progress.
Some of the major companies in the collaboration tools market are Avaya(USA), BroadSoft(USA), Cisco Systems(USA), Good Technology(USA), Salesforce.com(USA), VMware(USA).
The collaboration tools market is expected to register a CAGR of 10.8%.
Chapter 1 Executive Summary
Chapter 2 Assumptions and Acronyms Used
Chapter 3 Research Methodology
Chapter 4 Collaboration Tools Market Overview
4.1 Introduction
4.1.1 Market Taxonomy
4.1.2 Market Definition
4.1.3 Macro-Economic Factors Impacting the Market Growth
4.2 Collaboration Tools Market Dynamics
4.2.1 Market Drivers
4.2.2 Market Restraints
4.2.3 Market Opportunity
4.3 Collaboration Tools Market - Supply Chain Analysis
4.3.1 List of Key Suppliers
4.3.2 List of Key Distributors
4.3.3 List of Key Consumers
4.4 Key Forces Shaping the Collaboration Tools Market
4.4.1 Bargaining Power of Suppliers
4.4.2 Bargaining Power of Buyers
4.4.3 Threat of Substitution
4.4.4 Threat of New Entrants
4.4.5 Competitive Rivalry
4.5 Global Collaboration Tools Market Size & Forecast, 2018-2028
4.5.1 Collaboration Tools Market Size and Y-o-Y Growth
4.5.2 Collaboration Tools Market Absolute $ Opportunity
Chapter 5 Global Collaboration Tools Market Analysis and Forecast by Type
5.1 Introduction
5.1.1 Key Market Trends & Growth Opportunities by Type
5.1.2 Basis Point Share (BPS) Analysis by Type
5.1.3 Absolute $ Opportunity Assessment by Type
5.2 Collaboration Tools Market Size Forecast by Type
5.2.1 Document Management
5.2.2 Contact Management
5.2.3 Instant Messaging
5.3 Market Attractiveness Analysis by Type
Chapter 6 Global Collaboration Tools Market Analysis and Forecast by Applications
6.1 Introduction
6.1.1 Key Market Trends & Growth Opportunities by Applications
6.1.2 Basis Point Share (BPS) Analysis by Applications
6.1.3 Absolute $ Opportunity Assessment by Applications
6.2 Collaboration Tools Market Size Forecast by Applications
6.2.1 Education
6.2.2 Banking
6.2.3 Medical
6.2.4 Others
6.3 Market Attractiveness Analysis by Applications
Chapter 7 Global Collaboration Tools Market Analysis and Forecast by Region
7.1 Introduction
7.1.1 Key Market Trends & Growth Opportunities by Region
7.1.2 Basis Point Share (BPS) Analysis by Region
7.1.3 Absolute $ Opportunity Assessment by Region
7.2 Collaboration Tools Market Size Forecast by Region
7.2.1 North America
7.2.2 Europe
7.2.3 Asia Pacific
7.2.4 Latin America
7.2.5 Middle East & Africa (MEA)
7.3 Market Attractiveness Analysis by Region
Chapter 8 Coronavirus Disease (COVID-19) Impact
8.1 Introduction
8.2 Current & Future Impact Analysis
8.3 Economic Impact Analysis
8.4 Government Policies
8.5 Investment Scenario
Chapter 9 North America Collaboration Tools Analysis and Forecast
9.1 Introduction
9.2 North America Collaboration Tools Market Size Forecast by Country
9.2.1 U.S.
9.2.2 Canada
9.3 Basis Point Share (BPS) Analysis by Country
9.4 Absolute $ Opportunity Assessment by Country
9.5 Market Attractiveness Analysis by Country
9.6 North America Collaboration Tools Market Size Forecast by Type
9.6.1 Document Management
9.6.2 Contact Management
9.6.3 Instant Messaging
9.7 Basis Point Share (BPS) Analysis by Type
9.8 Absolute $ Opportunity Assessment by Type
9.9 Market Attractiveness Analysis by Type
9.10 North America Collaboration Tools Market Size Forecast by Applications
9.10.1 Education
9.10.2 Banking
9.10.3 Medical
9.10.4 Others
9.11 Basis Point Share (BPS) Analysis by Applications
9.12 Absolute $ Opportunity Assessment by Applications
9.13 Market Attractiveness Analysis by Applications
Chapter 10 Europe Collaboration Tools Analysis and Forecast
10.1 Introduction
10.2 Europe Collaboration Tools Market Size Forecast by Country
10.2.1 Germany
10.2.2 France
10.2.3 Italy
10.2.4 U.K.
10.2.5 Spain
10.2.6 Russia
10.2.7 Rest of Europe
10.3 Basis Point Share (BPS) Analysis by Country
10.4 Absolute $ Opportunity Assessment by Country
10.5 Market Attractiveness Analysis by Country
10.6 Europe Collaboration Tools Market Size Forecast by Type
10.6.1 Document Management
10.6.2 Contact Management
10.6.3 Instant Messaging
10.7 Basis Point Share (BPS) Analysis by Type
10.8 Absolute $ Opportunity Assessment by Type
10.9 Market Attractiveness Analysis by Type
10.10 Europe Collaboration Tools Market Size Forecast by Applications
10.10.1 Education
10.10.2 Banking
10.10.3 Medical
10.10.4 Others
10.11 Basis Point Share (BPS) Analysis by Applications
10.12 Absolute $ Opportunity Assessment by Applications
10.13 Market Attractiveness Analysis by Applications
Chapter 11 Asia Pacific Collaboration Tools Analysis and Forecast
11.1 Introduction
11.2 Asia Pacific Collaboration Tools Market Size Forecast by Country
11.2.1 China
11.2.2 Japan
11.2.3 South Korea
11.2.4 India
11.2.5 Australia
11.2.6 South East Asia (SEA)
11.2.7 Rest of Asia Pacific (APAC)
11.3 Basis Point Share (BPS) Analysis by Country
11.4 Absolute $ Opportunity Assessment by Country
11.5 Market Attractiveness Analysis by Country
11.6 Asia Pacific Collaboration Tools Market Size Forecast by Type
11.6.1 Document Management
11.6.2 Contact Management
11.6.3 Instant Messaging
11.7 Basis Point Share (BPS) Analysis by Type
11.8 Absolute $ Opportunity Assessment by Type
11.9 Market Attractiveness Analysis by Type
11.10 Asia Pacific Collaboration Tools Market Size Forecast by Applications
11.10.1 Education
11.10.2 Banking
11.10.3 Medical
11.10.4 Others
11.11 Basis Point Share (BPS) Analysis by Applications
11.12 Absolute $ Opportunity Assessment by Applications
11.13 Market Attractiveness Analysis by Applications
Chapter 12 Latin America Collaboration Tools Analysis and Forecast
12.1 Introduction
12.2 Latin America Collaboration Tools Market Size Forecast by Country
12.2.1 Brazil
12.2.2 Mexico
12.2.3 Rest of Latin America (LATAM)
12.3 Basis Point Share (BPS) Analysis by Country
12.4 Absolute $ Opportunity Assessment by Country
12.5 Market Attractiveness Analysis by Country
12.6 Latin America Collaboration Tools Market Size Forecast by Type
12.6.1 Document Management
12.6.2 Contact Management
12.6.3 Instant Messaging
12.7 Basis Point Share (BPS) Analysis by Type
12.8 Absolute $ Opportunity Assessment by Type
12.9 Market Attractiveness Analysis by Type
12.10 Latin America Collaboration Tools Market Size Forecast by Applications
12.10.1 Education
12.10.2 Banking
12.10.3 Medical
12.10.4 Others
12.11 Basis Point Share (BPS) Analysis by Applications
12.12 Absolute $ Opportunity Assessment by Applications
12.13 Market Attractiveness Analysis by Applications
Chapter 13 Middle East & Africa (MEA) Collaboration Tools Analysis and Forecast
13.1 Introduction
13.2 Middle East & Africa (MEA) Collaboration Tools Market Size Forecast by Country
13.2.1 Saudi Arabia
13.2.2 South Africa
13.2.3 UAE
13.2.4 Rest of Middle East & Africa (MEA)
13.3 Basis Point Share (BPS) Analysis by Country
13.4 Absolute $ Opportunity Assessment by Country
13.5 Market Attractiveness Analysis by Country
13.6 Middle East & Africa (MEA) Collaboration Tools Market Size Forecast by Type
13.6.1 Document Management
13.6.2 Contact Management
13.6.3 Instant Messaging
13.7 Basis Point Share (BPS) Analysis by Type
13.8 Absolute $ Opportunity Assessment by Type
13.9 Market Attractiveness Analysis by Type
13.10 Middle East & Africa (MEA) Collaboration Tools Market Size Forecast by Applications
13.10.1 Education
13.10.2 Banking
13.10.3 Medical
13.10.4 Others
13.11 Basis Point Share (BPS) Analysis by Applications
13.12 Absolute $ Opportunity Assessment by Applications
13.13 Market Attractiveness Analysis by Applications
Chapter 14 Competition Landscape
14.1 Collaboration Tools Market: Competitive Dashboard
14.2 Global Collaboration Tools Market: Market Share Analysis, 2019
14.3 Company Profiles (Details – Overview, Financials, Developments, Strategy)
14.3.1 Avaya(USA)
14.3.2 BroadSoft(USA)
14.3.3 Cisco Systems(USA)
14.3.4 Good Technology(USA)
14.3.5 Salesforce.com(USA)
14.3.6 VMware(USA)
