Latest Update: Impact of current COVID-19 situation has been considered in this report while making the analysis.
Global Conversational Commerce Platform Market by Type (Cloud-Based, On-Premise), By Application (Chat, Text, Voice) and Region (North America, Latin America, Europe, Asia Pacific and Middle East & Africa), Forecast From 2022 To 2030-report

Global Conversational Commerce Platform Market by Type (Cloud-Based, On-Premise), By Application (Chat, Text, Voice) and Region (North America, Latin America, Europe, Asia Pacific and Middle East & Africa), Forecast From 2022 To 2030

Report ID: 236393 4200 Service & Software 377 176 Pages 4.6 (46)
                                          

Industry Growth Insights published a new data on “Conversational Commerce Platform Market”. The research report is titled “Conversational Commerce Platform Market research by Types (Cloud-Based, On-Premise), By Applications (Chat, Text, Voice), By Players/Companies Acobot, Activechat, ApexChat, AWS, Bold360, BotXO, Brazen, Chatfuel, Continually, Conversica, Dialogflow, ExecVision, FunnelDash, Gong.io, Hellomybot, Kommunicate, LiveChat, LivePerson, Locobuzz Solutions, Marchex, Microsoft, OneReach.ai, Recast.AI, SAP Conversational AI, SmatSocial, Smith.ai, Solvemate, SoundHound, Synthetix”.

Scope Of The Report

Report Attributes

Report Details

Report Title

Conversational Commerce Platform Market Research Report

By Type

Cloud-Based, On-Premise

By Application

Chat, Text, Voice

By Companies

Acobot, Activechat, ApexChat, AWS, Bold360, BotXO, Brazen, Chatfuel, Continually, Conversica, Dialogflow, ExecVision, FunnelDash, Gong.io, Hellomybot, Kommunicate, LiveChat, LivePerson, Locobuzz Solutions, Marchex, Microsoft, OneReach.ai, Recast.AI, SAP Conversational AI, SmatSocial, Smith.ai, Solvemate, SoundHound, Synthetix

Regions Covered

North America, Europe, APAC, Latin America, MEA

Base Year

2021

Historical Year

2019 to 2020 (Data from 2010 can be provided as per availability)

Forecast Year

2030

Number of Pages

176

Number of Tables & Figures

124

Customization Available

Yes, the report can be customized as per your need.


Global Conversational Commerce Platform Industry Outlook


Global Conversational Commerce Platform Market Report Segments:

The global Conversational Commerce Platform market is segmented on the basis of:

Types

Cloud-Based, On-Premise

The product segment provides information about the market share of each product and the respective CAGR during the forecast period. It lays out information about the product pricing parameters, trends, and profits that provides in-depth insights of the market. Furthermore, it discusses latest product developments & innovation in the market.

Applications

Chat, Text, Voice

The application segment fragments various applications of the product and provides information on the market share and growth rate of each application segment. It discusses the potential future applications of the products and driving and restraining factors of each application segment.

Some of the companies that are profiled in this report are:

  1. Acobot
  2. Activechat
  3. ApexChat
  4. AWS
  5. Bold360
  6. BotXO
  7. Brazen
  8. Chatfuel
  9. Continually
  10. Conversica
  11. Dialogflow
  12. ExecVision
  13. FunnelDash
  14. Gong.io
  15. Hellomybot
  16. Kommunicate
  17. LiveChat
  18. LivePerson
  19. Locobuzz Solutions
  20. Marchex
  21. Microsoft
  22. OneReach.ai
  23. Recast.AI
  24. SAP Conversational AI
  25. SmatSocial
  26. Smith.ai
  27. Solvemate
  28. SoundHound
  29. Synthetix

Global Conversational Commerce Platform Market Overview


Highlights of The Conversational Commerce Platform Market Report:

  1. The market structure and projections for the coming years.
  2. Drivers, restraints, opportunities, and current trends of market.
  3. Historical data and forecast.
  4. Estimations for the forecast period 2030.
  5. Developments and trends in the market.
  6. By Type:

    1. Cloud-Based
    2. On-Premise
  1. By Application:

    1. Chat
    2. Text
    3. Voice
  1. Market scenario by region, sub-region, and country.
  2. Market share of the market players, company profiles, product specifications, SWOT analysis, and competitive landscape.
  3. Analysis regarding upstream raw materials, downstream demand, and current market dynamics.
  4. Government Policies, Macro & Micro economic factors are also included in the report.

We have studied the Conversational Commerce Platform Market in 360 degrees via. both primary & secondary research methodologies. This helped us in building an understanding of the current market dynamics, supply-demand gap, pricing trends, product preferences, consumer patterns & so on. The findings were further validated through primary research with industry experts & opinion leaders across countries. The data is further compiled & validated through various market estimation & data validation methodologies. Further, we also have our in-house data forecasting model to predict market growth up to 2030.

Regional Analysis

  • North America
  • Europe
  • Asia Pacific
  • Middle East & Africa
  • Latin America

Note: A country of choice can be added in the report at no extra cost. If more than one country needs to be added, the research quote will vary accordingly.

The geographical analysis part of the report provides information about the product sales in terms of volume and revenue in regions. It lays out potential opportunities for the new entrants, emerging players, and major players in the region. The regional analysis is done after considering the socio-economic factors and government regulations of the countries in the regions.

How you may use our products:

  • Correctly Positioning New Products
  • Market Entry Strategies
  • Business Expansion Strategies
  • Consumer Insights
  • Understanding Competition Scenario
  • Product & Brand Management
  • Channel & Customer Management
  • Identifying Appropriate Advertising Appeals

Global Conversational Commerce Platform Market Statistics

8 Reasons to Buy This Report

  1. Includes a Chapter on the Impact of COVID-19 Pandemic On the Market
  2. Report Prepared After Conducting Interviews with Industry Experts & Top Designates of the Companies in the Market
  3. Implemented Robust Methodology to Prepare the Report
  4. Includes Graphs, Statistics, Flowcharts, and Infographics to Save Time
  5. Industry Growth Insights Provides 24/5 Assistance Regarding the Doubts in the Report
  6. Provides Information About the Top-winning Strategies Implemented by Industry Players.
  7. In-depth Insights On the Market Drivers, Restraints, Opportunities, and Threats
  8. Customization of the Report Available

Frequently Asked Questions?


A conversational commerce platform is a web-based application that helps businesses engage with customers through chat and voice. It provides a way for companies to manage customer interactions, including support tickets, chats, and conversations. The platform also allows businesses to track customer engagement data and analyze it to improve customer service.

Some of the major companies in the conversational commerce platform market are Acobot, Activechat, ApexChat, AWS, Bold360, BotXO, Brazen, Chatfuel, Continually, Conversica, Dialogflow, ExecVision, FunnelDash, Gong.io, Hellomybot, Kommunicate, LiveChat, LivePerson, Locobuzz Solutions, Marchex, Microsoft, OneReach.ai, Recast.AI, SAP Conversational AI, SmatSocial, Smith.ai, Solvemate, SoundHound, Synthetix.

                                            
Chapter 1 Executive Summary
Chapter 2 Assumptions and Acronyms Used
Chapter 3 Research Methodology
Chapter 4 Conversational Commerce Platform Market Overview    4.1 Introduction       4.1.1 Market Taxonomy       4.1.2 Market Definition       4.1.3 Macro-Economic Factors Impacting the Market Growth    4.2 Conversational Commerce Platform Market Dynamics       4.2.1 Market Drivers       4.2.2 Market Restraints       4.2.3 Market Opportunity    4.3 Conversational Commerce Platform Market - Supply Chain Analysis       4.3.1 List of Key Suppliers       4.3.2 List of Key Distributors       4.3.3 List of Key Consumers    4.4 Key Forces Shaping the Conversational Commerce Platform Market       4.4.1 Bargaining Power of Suppliers       4.4.2 Bargaining Power of Buyers       4.4.3 Threat of Substitution       4.4.4 Threat of New Entrants       4.4.5 Competitive Rivalry    4.5 Global Conversational Commerce Platform Market Size & Forecast, 2018-2028       4.5.1 Conversational Commerce Platform Market Size and Y-o-Y Growth       4.5.2 Conversational Commerce Platform Market Absolute $ Opportunity

Chapter 5 Global Conversational Commerce Platform Market Analysis and Forecast by Type
   5.1 Introduction
      5.1.1 Key Market Trends & Growth Opportunities by Type
      5.1.2 Basis Point Share (BPS) Analysis by Type
      5.1.3 Absolute $ Opportunity Assessment by Type
   5.2 Conversational Commerce Platform Market Size Forecast by Type
      5.2.1 Cloud-Based
      5.2.2 On-Premise
   5.3 Market Attractiveness Analysis by Type

Chapter 6 Global Conversational Commerce Platform Market Analysis and Forecast by Applications
   6.1 Introduction
      6.1.1 Key Market Trends & Growth Opportunities by Applications
      6.1.2 Basis Point Share (BPS) Analysis by Applications
      6.1.3 Absolute $ Opportunity Assessment by Applications
   6.2 Conversational Commerce Platform Market Size Forecast by Applications
      6.2.1 Chat
      6.2.2 Text
      6.2.3 Voice
   6.3 Market Attractiveness Analysis by Applications

Chapter 7 Global Conversational Commerce Platform Market Analysis and Forecast by Region
   7.1 Introduction
      7.1.1 Key Market Trends & Growth Opportunities by Region
      7.1.2 Basis Point Share (BPS) Analysis by Region
      7.1.3 Absolute $ Opportunity Assessment by Region
   7.2 Conversational Commerce Platform Market Size Forecast by Region
      7.2.1 North America
      7.2.2 Europe
      7.2.3 Asia Pacific
      7.2.4 Latin America
      7.2.5 Middle East & Africa (MEA)
   7.3 Market Attractiveness Analysis by Region

Chapter 8 Coronavirus Disease (COVID-19) Impact 
   8.1 Introduction 
   8.2 Current & Future Impact Analysis 
   8.3 Economic Impact Analysis 
   8.4 Government Policies 
   8.5 Investment Scenario

Chapter 9 North America Conversational Commerce Platform Analysis and Forecast
   9.1 Introduction
   9.2 North America Conversational Commerce Platform Market Size Forecast by Country
      9.2.1 U.S.
      9.2.2 Canada
   9.3 Basis Point Share (BPS) Analysis by Country
   9.4 Absolute $ Opportunity Assessment by Country
   9.5 Market Attractiveness Analysis by Country
   9.6 North America Conversational Commerce Platform Market Size Forecast by Type
      9.6.1 Cloud-Based
      9.6.2 On-Premise
   9.7 Basis Point Share (BPS) Analysis by Type 
   9.8 Absolute $ Opportunity Assessment by Type 
   9.9 Market Attractiveness Analysis by Type
   9.10 North America Conversational Commerce Platform Market Size Forecast by Applications
      9.10.1 Chat
      9.10.2 Text
      9.10.3 Voice
   9.11 Basis Point Share (BPS) Analysis by Applications 
   9.12 Absolute $ Opportunity Assessment by Applications 
   9.13 Market Attractiveness Analysis by Applications

Chapter 10 Europe Conversational Commerce Platform Analysis and Forecast
   10.1 Introduction
   10.2 Europe Conversational Commerce Platform Market Size Forecast by Country
      10.2.1 Germany
      10.2.2 France
      10.2.3 Italy
      10.2.4 U.K.
      10.2.5 Spain
      10.2.6 Russia
      10.2.7 Rest of Europe
   10.3 Basis Point Share (BPS) Analysis by Country
   10.4 Absolute $ Opportunity Assessment by Country
   10.5 Market Attractiveness Analysis by Country
   10.6 Europe Conversational Commerce Platform Market Size Forecast by Type
      10.6.1 Cloud-Based
      10.6.2 On-Premise
   10.7 Basis Point Share (BPS) Analysis by Type 
   10.8 Absolute $ Opportunity Assessment by Type 
   10.9 Market Attractiveness Analysis by Type
   10.10 Europe Conversational Commerce Platform Market Size Forecast by Applications
      10.10.1 Chat
      10.10.2 Text
      10.10.3 Voice
   10.11 Basis Point Share (BPS) Analysis by Applications 
   10.12 Absolute $ Opportunity Assessment by Applications 
   10.13 Market Attractiveness Analysis by Applications

Chapter 11 Asia Pacific Conversational Commerce Platform Analysis and Forecast
   11.1 Introduction
   11.2 Asia Pacific Conversational Commerce Platform Market Size Forecast by Country
      11.2.1 China
      11.2.2 Japan
      11.2.3 South Korea
      11.2.4 India
      11.2.5 Australia
      11.2.6 South East Asia (SEA)
      11.2.7 Rest of Asia Pacific (APAC)
   11.3 Basis Point Share (BPS) Analysis by Country
   11.4 Absolute $ Opportunity Assessment by Country
   11.5 Market Attractiveness Analysis by Country
   11.6 Asia Pacific Conversational Commerce Platform Market Size Forecast by Type
      11.6.1 Cloud-Based
      11.6.2 On-Premise
   11.7 Basis Point Share (BPS) Analysis by Type 
   11.8 Absolute $ Opportunity Assessment by Type 
   11.9 Market Attractiveness Analysis by Type
   11.10 Asia Pacific Conversational Commerce Platform Market Size Forecast by Applications
      11.10.1 Chat
      11.10.2 Text
      11.10.3 Voice
   11.11 Basis Point Share (BPS) Analysis by Applications 
   11.12 Absolute $ Opportunity Assessment by Applications 
   11.13 Market Attractiveness Analysis by Applications

Chapter 12 Latin America Conversational Commerce Platform Analysis and Forecast
   12.1 Introduction
   12.2 Latin America Conversational Commerce Platform Market Size Forecast by Country
      12.2.1 Brazil
      12.2.2 Mexico
      12.2.3 Rest of Latin America (LATAM)
   12.3 Basis Point Share (BPS) Analysis by Country
   12.4 Absolute $ Opportunity Assessment by Country
   12.5 Market Attractiveness Analysis by Country
   12.6 Latin America Conversational Commerce Platform Market Size Forecast by Type
      12.6.1 Cloud-Based
      12.6.2 On-Premise
   12.7 Basis Point Share (BPS) Analysis by Type 
   12.8 Absolute $ Opportunity Assessment by Type 
   12.9 Market Attractiveness Analysis by Type
   12.10 Latin America Conversational Commerce Platform Market Size Forecast by Applications
      12.10.1 Chat
      12.10.2 Text
      12.10.3 Voice
   12.11 Basis Point Share (BPS) Analysis by Applications 
   12.12 Absolute $ Opportunity Assessment by Applications 
   12.13 Market Attractiveness Analysis by Applications

Chapter 13 Middle East & Africa (MEA) Conversational Commerce Platform Analysis and Forecast
   13.1 Introduction
   13.2 Middle East & Africa (MEA) Conversational Commerce Platform Market Size Forecast by Country
      13.2.1 Saudi Arabia
      13.2.2 South Africa
      13.2.3 UAE
      13.2.4 Rest of Middle East & Africa (MEA)
   13.3 Basis Point Share (BPS) Analysis by Country
   13.4 Absolute $ Opportunity Assessment by Country
   13.5 Market Attractiveness Analysis by Country
   13.6 Middle East & Africa (MEA) Conversational Commerce Platform Market Size Forecast by Type
      13.6.1 Cloud-Based
      13.6.2 On-Premise
   13.7 Basis Point Share (BPS) Analysis by Type 
   13.8 Absolute $ Opportunity Assessment by Type 
   13.9 Market Attractiveness Analysis by Type
   13.10 Middle East & Africa (MEA) Conversational Commerce Platform Market Size Forecast by Applications
      13.10.1 Chat
      13.10.2 Text
      13.10.3 Voice
   13.11 Basis Point Share (BPS) Analysis by Applications 
   13.12 Absolute $ Opportunity Assessment by Applications 
   13.13 Market Attractiveness Analysis by Applications

Chapter 14 Competition Landscape 
   14.1 Conversational Commerce Platform Market: Competitive Dashboard
   14.2 Global Conversational Commerce Platform Market: Market Share Analysis, 2019
   14.3 Company Profiles (Details – Overview, Financials, Developments, Strategy) 
      14.3.1 Acobot
      14.3.2 Activechat
      14.3.3 ApexChat
      14.3.4 AWS
      14.3.5 Bold360
      14.3.6 BotXO
      14.3.7 Brazen
      14.3.8 Chatfuel
      14.3.9 Continually
      14.3.10 Conversica
      14.3.11 Dialogflow
      14.3.12 ExecVision
      14.3.13 FunnelDash
      14.3.14 Gong.io
      14.3.15 Hellomybot
      14.3.16 Kommunicate
      14.3.17 LiveChat
      14.3.18 LivePerson
      14.3.19 Locobuzz Solutions
      14.3.20 Marchex
      14.3.21 Microsoft
      14.3.22 OneReach.ai
      14.3.23 Recast.AI
      14.3.24 SAP Conversational AI
      14.3.25 SmatSocial
      14.3.26 Smith.ai
      14.3.27 Solvemate
      14.3.28 SoundHound
      14.3.29 Synthetix

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