Market Overview:
The global corporate telephony market is expected to grow at a CAGR of 5.5% during the forecast period from 2018 to 2030. The market growth can be attributed to the increasing demand for unified communication and collaboration (UCC) solutions among enterprises, and the growing trend of BYOD (bring your own device). In addition, the increasing adoption of cloud-based services is also contributing to the growth of this market. The IP-PBX segment is expected to hold the largest share in terms of revenue in 2018, owing to its ability to offer advanced features such as voice over IP (VoIP), video conferencing, and mobility. The key telephone system segment is projected grow at a higher CAGR during the forecast period as compared with other segments due its low cost and easy installation process.
Product Definition:
Telephony is the practice of communicating with others by telephone. Corporate telephony is a term often used to describe the use of telecommunications within a company or other organization. The importance of corporate telephony can be summed up in three main points: cost savings, efficiency, and security. First, using telecommunications for business purposes can save companies money on long-distance phone bills and international faxes. Second, businesses can become more efficient by using voice mail, fax machines, and other tools that allow employees to communicate with each other without having to meet in person.
IP-PBX:
IP-PBX is a private branch exchange (PBX) that uses the Internet protocol to communicate with businesses and individuals. It was developed as an add-on to traditional telephony, providing features such as enhanced voice quality, low cost of installation and maintenance, easy integration with business applications etc. The growth factor for IP PBX market is increasing its adoption in small & medium enterprises due to its scalability of adding more users without investing in additional hardware or software.
Key Telephone System:
Key telephone system is a centralized business communication system which includes PBX (Private Branch Exchange) and Centrex. It was initially developed by AT&T for their long distance service, but it has been adopted by many other telecommunication companies as well. Key telephone systems are widely used in large corporate offices to ensure that every employee has a direct line to the outside world in case of emergency.
Application Insights:
The other application segment includes oil & gas, healthcare, public sector and others. The IT segment dominated the global corporate telephony market in 2017 and is expected to continue its dominance over the forecast period. This can be attributed to growing demand for enhanced communication services from large enterprises with a high number of employees. IT companies are focusing on providing flexible communication solutions that enable efficient collaboration across organizations thereby driving the growth of this segment.
The BFSI sector is anticipated to witness significant growth over the forecast period owing to rising demand for reliable communications services within banks and financial institutions that support business operations efficiently. Furthermore, increasing penetration of smartphones has enabled consumers in this sector access banking applications through mobile phones which has further driven industry expansion during recent years.
Regional Analysis:
North America dominated the global market in terms of revenue share in 2017. The region is expected to continue its dominance over the forecast period, with a CAGR of XX% from 2018 to 2030. This growth can be attributed to various factors such as technological advancements, high disposable income and demand for efficient communication solutions among others. Moreover, presence of major players such as Avaya Inc.; Cisco Systems, Inc.
Asia Pacific is anticipated to emerge as the fastest-growing regional market over the forecast period owing to increasing number of service providers investing in this region along with growing adoption by enterprises for cost-effective telecommunication services offering coupled with rising need for improved network infrastructure and enhanced security measures across numerous industries are some other factors driving regional growth Telephony plays an important role in facilitating effective communication between individuals and organizations thereby boosting industry penetration across several countries including China; India; Australia; Singapore; South Korea; Japan etc.
Growth Factors:
- Increasing demand for unified communication and collaboration (UCC) solutions
- Proliferation of Bring Your Own Device (BYOD) and workplace mobility trends
- Growing popularity of hosted/cloud-based telephony services
- Emergence of next-generation technologies such as artificial intelligence (AI) and machine learning (ML)
- Rising number of telecommuting employees
Scope Of The Report
Report Attributes
Report Details
Report Title
Corporate Telephony Market Research Report
By Type
IP-PBX, Key Telephone System, Wireless Private Branch Exchange
By Application
IT, BFSI, Retail, Manufacturing, Other
By Companies
IBM, Cisco, Mitel, Siemens, NEC, Unify, Huawei, Toshiba, Interactive Intelligence, Avaya
Regions Covered
North America, Europe, APAC, Latin America, MEA
Base Year
2021
Historical Year
2019 to 2020 (Data from 2010 can be provided as per availability)
Forecast Year
2030
Number of Pages
129
Number of Tables & Figures
91
Customization Available
Yes, the report can be customized as per your need.
Global Corporate Telephony Market Report Segments:
The global Corporate Telephony market is segmented on the basis of:
Types
IP-PBX, Key Telephone System, Wireless Private Branch Exchange
The product segment provides information about the market share of each product and the respective CAGR during the forecast period. It lays out information about the product pricing parameters, trends, and profits that provides in-depth insights of the market. Furthermore, it discusses latest product developments & innovation in the market.
Applications
IT, BFSI, Retail, Manufacturing, Other
The application segment fragments various applications of the product and provides information on the market share and growth rate of each application segment. It discusses the potential future applications of the products and driving and restraining factors of each application segment.
Some of the companies that are profiled in this report are:
- IBM
- Cisco
- Mitel
- Siemens
- NEC
- Unify
- Huawei
- Toshiba
- Interactive Intelligence
- Avaya
Highlights of The Corporate Telephony Market Report:
- The market structure and projections for the coming years.
- Drivers, restraints, opportunities, and current trends of market.
- Historical data and forecast.
- Estimations for the forecast period 2030.
- Developments and trends in the market.
- By Type:
- IP-PBX
- Key Telephone System
- Wireless Private Branch Exchange
- By Application:
- IT
- BFSI
- Retail
- Manufacturing
- Other
- Market scenario by region, sub-region, and country.
- Market share of the market players, company profiles, product specifications, SWOT analysis, and competitive landscape.
- Analysis regarding upstream raw materials, downstream demand, and current market dynamics.
- Government Policies, Macro & Micro economic factors are also included in the report.
We have studied the Corporate Telephony Market in 360 degrees via. both primary & secondary research methodologies. This helped us in building an understanding of the current market dynamics, supply-demand gap, pricing trends, product preferences, consumer patterns & so on. The findings were further validated through primary research with industry experts & opinion leaders across countries. The data is further compiled & validated through various market estimation & data validation methodologies. Further, we also have our in-house data forecasting model to predict market growth up to 2030.
Regional Analysis
- North America
- Europe
- Asia Pacific
- Middle East & Africa
- Latin America
Note: A country of choice can be added in the report at no extra cost. If more than one country needs to be added, the research quote will vary accordingly.
The geographical analysis part of the report provides information about the product sales in terms of volume and revenue in regions. It lays out potential opportunities for the new entrants, emerging players, and major players in the region. The regional analysis is done after considering the socio-economic factors and government regulations of the countries in the regions.
How you may use our products:
- Correctly Positioning New Products
- Market Entry Strategies
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- Consumer Insights
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8 Reasons to Buy This Report
- Includes a Chapter on the Impact of COVID-19 Pandemic On the Market
- Report Prepared After Conducting Interviews with Industry Experts & Top Designates of the Companies in the Market
- Implemented Robust Methodology to Prepare the Report
- Includes Graphs, Statistics, Flowcharts, and Infographics to Save Time
- Industry Growth Insights Provides 24/5 Assistance Regarding the Doubts in the Report
- Provides Information About the Top-winning Strategies Implemented by Industry Players.
- In-depth Insights On the Market Drivers, Restraints, Opportunities, and Threats
- Customization of the Report Available
Frequently Asked Questions?
Corporate telephony is the provision of telephone services to businesses and organizations. Corporate telephony can include voice, data, and video services.
Some of the major players in the corporate telephony market are IBM, Cisco, Mitel, Siemens, NEC, Unify, Huawei, Toshiba, Interactive Intelligence, Avaya.
The corporate telephony market is expected to register a CAGR of 5.5%.
Chapter 1 Executive Summary
Chapter 2 Assumptions and Acronyms Used
Chapter 3 Research Methodology
Chapter 4 Corporate Telephony Market Overview
4.1 Introduction
4.1.1 Market Taxonomy
4.1.2 Market Definition
4.1.3 Macro-Economic Factors Impacting the Market Growth
4.2 Corporate Telephony Market Dynamics
4.2.1 Market Drivers
4.2.2 Market Restraints
4.2.3 Market Opportunity
4.3 Corporate Telephony Market - Supply Chain Analysis
4.3.1 List of Key Suppliers
4.3.2 List of Key Distributors
4.3.3 List of Key Consumers
4.4 Key Forces Shaping the Corporate Telephony Market
4.4.1 Bargaining Power of Suppliers
4.4.2 Bargaining Power of Buyers
4.4.3 Threat of Substitution
4.4.4 Threat of New Entrants
4.4.5 Competitive Rivalry
4.5 Global Corporate Telephony Market Size & Forecast, 2018-2028
4.5.1 Corporate Telephony Market Size and Y-o-Y Growth
4.5.2 Corporate Telephony Market Absolute $ Opportunity
Chapter 5 Global Corporate Telephony Market Analysis and Forecast by Type
5.1 Introduction
5.1.1 Key Market Trends & Growth Opportunities by Type
5.1.2 Basis Point Share (BPS) Analysis by Type
5.1.3 Absolute $ Opportunity Assessment by Type
5.2 Corporate Telephony Market Size Forecast by Type
5.2.1 IP-PBX
5.2.2 Key Telephone System
5.2.3 Wireless Private Branch Exchange
5.3 Market Attractiveness Analysis by Type
Chapter 6 Global Corporate Telephony Market Analysis and Forecast by Applications
6.1 Introduction
6.1.1 Key Market Trends & Growth Opportunities by Applications
6.1.2 Basis Point Share (BPS) Analysis by Applications
6.1.3 Absolute $ Opportunity Assessment by Applications
6.2 Corporate Telephony Market Size Forecast by Applications
6.2.1 IT
6.2.2 BFSI
6.2.3 Retail
6.2.4 Manufacturing
6.2.5 Other
6.3 Market Attractiveness Analysis by Applications
Chapter 7 Global Corporate Telephony Market Analysis and Forecast by Region
7.1 Introduction
7.1.1 Key Market Trends & Growth Opportunities by Region
7.1.2 Basis Point Share (BPS) Analysis by Region
7.1.3 Absolute $ Opportunity Assessment by Region
7.2 Corporate Telephony Market Size Forecast by Region
7.2.1 North America
7.2.2 Europe
7.2.3 Asia Pacific
7.2.4 Latin America
7.2.5 Middle East & Africa (MEA)
7.3 Market Attractiveness Analysis by Region
Chapter 8 Coronavirus Disease (COVID-19) Impact
8.1 Introduction
8.2 Current & Future Impact Analysis
8.3 Economic Impact Analysis
8.4 Government Policies
8.5 Investment Scenario
Chapter 9 North America Corporate Telephony Analysis and Forecast
9.1 Introduction
9.2 North America Corporate Telephony Market Size Forecast by Country
9.2.1 U.S.
9.2.2 Canada
9.3 Basis Point Share (BPS) Analysis by Country
9.4 Absolute $ Opportunity Assessment by Country
9.5 Market Attractiveness Analysis by Country
9.6 North America Corporate Telephony Market Size Forecast by Type
9.6.1 IP-PBX
9.6.2 Key Telephone System
9.6.3 Wireless Private Branch Exchange
9.7 Basis Point Share (BPS) Analysis by Type
9.8 Absolute $ Opportunity Assessment by Type
9.9 Market Attractiveness Analysis by Type
9.10 North America Corporate Telephony Market Size Forecast by Applications
9.10.1 IT
9.10.2 BFSI
9.10.3 Retail
9.10.4 Manufacturing
9.10.5 Other
9.11 Basis Point Share (BPS) Analysis by Applications
9.12 Absolute $ Opportunity Assessment by Applications
9.13 Market Attractiveness Analysis by Applications
Chapter 10 Europe Corporate Telephony Analysis and Forecast
10.1 Introduction
10.2 Europe Corporate Telephony Market Size Forecast by Country
10.2.1 Germany
10.2.2 France
10.2.3 Italy
10.2.4 U.K.
10.2.5 Spain
10.2.6 Russia
10.2.7 Rest of Europe
10.3 Basis Point Share (BPS) Analysis by Country
10.4 Absolute $ Opportunity Assessment by Country
10.5 Market Attractiveness Analysis by Country
10.6 Europe Corporate Telephony Market Size Forecast by Type
10.6.1 IP-PBX
10.6.2 Key Telephone System
10.6.3 Wireless Private Branch Exchange
10.7 Basis Point Share (BPS) Analysis by Type
10.8 Absolute $ Opportunity Assessment by Type
10.9 Market Attractiveness Analysis by Type
10.10 Europe Corporate Telephony Market Size Forecast by Applications
10.10.1 IT
10.10.2 BFSI
10.10.3 Retail
10.10.4 Manufacturing
10.10.5 Other
10.11 Basis Point Share (BPS) Analysis by Applications
10.12 Absolute $ Opportunity Assessment by Applications
10.13 Market Attractiveness Analysis by Applications
Chapter 11 Asia Pacific Corporate Telephony Analysis and Forecast
11.1 Introduction
11.2 Asia Pacific Corporate Telephony Market Size Forecast by Country
11.2.1 China
11.2.2 Japan
11.2.3 South Korea
11.2.4 India
11.2.5 Australia
11.2.6 South East Asia (SEA)
11.2.7 Rest of Asia Pacific (APAC)
11.3 Basis Point Share (BPS) Analysis by Country
11.4 Absolute $ Opportunity Assessment by Country
11.5 Market Attractiveness Analysis by Country
11.6 Asia Pacific Corporate Telephony Market Size Forecast by Type
11.6.1 IP-PBX
11.6.2 Key Telephone System
11.6.3 Wireless Private Branch Exchange
11.7 Basis Point Share (BPS) Analysis by Type
11.8 Absolute $ Opportunity Assessment by Type
11.9 Market Attractiveness Analysis by Type
11.10 Asia Pacific Corporate Telephony Market Size Forecast by Applications
11.10.1 IT
11.10.2 BFSI
11.10.3 Retail
11.10.4 Manufacturing
11.10.5 Other
11.11 Basis Point Share (BPS) Analysis by Applications
11.12 Absolute $ Opportunity Assessment by Applications
11.13 Market Attractiveness Analysis by Applications
Chapter 12 Latin America Corporate Telephony Analysis and Forecast
12.1 Introduction
12.2 Latin America Corporate Telephony Market Size Forecast by Country
12.2.1 Brazil
12.2.2 Mexico
12.2.3 Rest of Latin America (LATAM)
12.3 Basis Point Share (BPS) Analysis by Country
12.4 Absolute $ Opportunity Assessment by Country
12.5 Market Attractiveness Analysis by Country
12.6 Latin America Corporate Telephony Market Size Forecast by Type
12.6.1 IP-PBX
12.6.2 Key Telephone System
12.6.3 Wireless Private Branch Exchange
12.7 Basis Point Share (BPS) Analysis by Type
12.8 Absolute $ Opportunity Assessment by Type
12.9 Market Attractiveness Analysis by Type
12.10 Latin America Corporate Telephony Market Size Forecast by Applications
12.10.1 IT
12.10.2 BFSI
12.10.3 Retail
12.10.4 Manufacturing
12.10.5 Other
12.11 Basis Point Share (BPS) Analysis by Applications
12.12 Absolute $ Opportunity Assessment by Applications
12.13 Market Attractiveness Analysis by Applications
Chapter 13 Middle East & Africa (MEA) Corporate Telephony Analysis and Forecast
13.1 Introduction
13.2 Middle East & Africa (MEA) Corporate Telephony Market Size Forecast by Country
13.2.1 Saudi Arabia
13.2.2 South Africa
13.2.3 UAE
13.2.4 Rest of Middle East & Africa (MEA)
13.3 Basis Point Share (BPS) Analysis by Country
13.4 Absolute $ Opportunity Assessment by Country
13.5 Market Attractiveness Analysis by Country
13.6 Middle East & Africa (MEA) Corporate Telephony Market Size Forecast by Type
13.6.1 IP-PBX
13.6.2 Key Telephone System
13.6.3 Wireless Private Branch Exchange
13.7 Basis Point Share (BPS) Analysis by Type
13.8 Absolute $ Opportunity Assessment by Type
13.9 Market Attractiveness Analysis by Type
13.10 Middle East & Africa (MEA) Corporate Telephony Market Size Forecast by Applications
13.10.1 IT
13.10.2 BFSI
13.10.3 Retail
13.10.4 Manufacturing
13.10.5 Other
13.11 Basis Point Share (BPS) Analysis by Applications
13.12 Absolute $ Opportunity Assessment by Applications
13.13 Market Attractiveness Analysis by Applications
Chapter 14 Competition Landscape
14.1 Corporate Telephony Market: Competitive Dashboard
14.2 Global Corporate Telephony Market: Market Share Analysis, 2019
14.3 Company Profiles (Details – Overview, Financials, Developments, Strategy)
14.3.1 IBM
14.3.2 Cisco
14.3.3 Mitel
14.3.4 Siemens
14.3.5 NEC
14.3.6 Unify
14.3.7 Huawei
14.3.8 Toshiba
14.3.9 Interactive Intelligence
14.3.10 Avaya
