Market Overview:
The global correspondence management systems market is expected to grow from USD 1.02 billion in 2018 to USD 2.06 billion by 2030, at a CAGR of 9.5% during the forecast period. The growth of this market can be attributed to the increasing demand for cloud-based solutions and the need for efficient communication and collaboration among employees across different geographical locations. However, data security concerns may restrain the growth of this market to some extent during the forecast period.
Product Definition:
A Correspondence Management System (CMS) is a software application that enables an organization to manage and track all outgoing and incoming communication. The importance of a CMS is that it allows an organization to effectively manage its communications, which can include everything from letters and emails to faxes and voice messages. A CMS also helps to ensure that all communication is properly tracked, filed, and archived.
On-Premises:
On-premises, it's usage and growth factor in Correspondence Management Systems market? By Application (BFSI, Government & Public Service), By Region (North America, Europe), And Segment Forecasts, 2019 - 2025 -> The global on-premises it's usage and growth factor in the correspondence management systems market size was valued at USD 1.8 billion in 2018. It is expected to expand at a CAGR of XX% over the forecast period.
Cloud:
Cloud and it's usage in Correspondence Management Systems market? Cloud computing is a way of using the internet to provide shared resources that can be accessed by multiple users from any location. It provides virtual services to computers over the internet. The technology helps in storing data on digital servers that are available anywhere, anytime. These servers allow users to access their files through a networked computer or laptop.
Application Insights:
The large enterprises segment accounted for the largest revenue share of over 60% in 2017. The large enterprises segment is further divided into public and private institutions based on the type of correspondence it maintains. Large public institutions maintain their corporate, educational, and government relations files in a centralized location while small- to medium-sized enterprises (SMEs) use a correspondingly distributed system that enables users to access their data from remote locations.
The small and medium-sized enterprise (SME) segment is anticipated to witness significant growth over the forecast period owing to increasing penetration of social media platforms such as LinkedIn Corporation, Facebook Inc., YouTube LLC., Instagram LLC., Twitter Inc., Pinterest Corporation along with mobile applications which have been contributing towards increased usage by SMEs across various industries including healthcare, banking & financial services, travel & tourism etc.
Regional Analysis:
North America is expected to be the key revenue contributor in the global market. The growth can be attributed to various factors such as increasing adoption of CRM solutions by enterprises, growing demand for cloud-based CRM software, and presence of a large number of industry players. Moreover, high level of technological advancement coupled with increased spending on IT infrastructure in this region is also likely to contribute toward regional growth over the forecast period.
Asia Pacific is anticipated to witness significant growth over the next eight years owing to increasing awareness among SMEs regarding benefits offered by correspondance management systems and rapid technological advancements taking place in this region. Furthermore, low cost structure associated with these solutions makes it accessible for users from emerging economies including India and China thus driving regional demand towards higher extent. Additionally, booming e-commerce sector has led vendors including NTT Docomo Corporation; IBM Corporation; Salesforce Inc.; Microsoft Corporation; Oracle Corporation; SAP SE; DXC Technology Company LLC.; Infosys Limited., etc.
Growth Factors:
- Increasing demand for automated solutions to manage large volumes of correspondence
- Rising need to improve communication and collaboration among employees, customers, and partners
- Growing adoption of cloud-based solutions that offer flexibility and scalability
- Emergence of new technologies such as artificial intelligence (AI) and machine learning that can automate the process of managing correspondence
- Proliferation of digital channels such as social media, email, and text messaging that have led to an increase in the volume of communications
Scope Of The Report
Report Attributes
Report Details
Report Title
Correspondence Management Systems Market Research Report
By Type
On-Premises, Cloud
By Application
Large Enterprises, Small and Medium-Sized Enterprises
By Companies
IBM, Adobe, Microsoft, OpenText, Rosslyn Analytics, Pitney Bowes, Fabasoft, NewGen, MicroPact, CATEC, Everteam, Xerox, Palaxo
Regions Covered
North America, Europe, APAC, Latin America, MEA
Base Year
2021
Historical Year
2019 to 2020 (Data from 2010 can be provided as per availability)
Forecast Year
2030
Number of Pages
155
Number of Tables & Figures
109
Customization Available
Yes, the report can be customized as per your need.
Global Correspondence Management Systems Market Report Segments:
The global Correspondence Management Systems market is segmented on the basis of:
Types
On-Premises, Cloud
The product segment provides information about the market share of each product and the respective CAGR during the forecast period. It lays out information about the product pricing parameters, trends, and profits that provides in-depth insights of the market. Furthermore, it discusses latest product developments & innovation in the market.
Applications
Large Enterprises, Small and Medium-Sized Enterprises
The application segment fragments various applications of the product and provides information on the market share and growth rate of each application segment. It discusses the potential future applications of the products and driving and restraining factors of each application segment.
Some of the companies that are profiled in this report are:
- IBM
- Adobe
- Microsoft
- OpenText
- Rosslyn Analytics
- Pitney Bowes
- Fabasoft
- NewGen
- MicroPact
- CATEC
- Everteam
- Xerox
- Palaxo
Highlights of The Correspondence Management Systems Market Report:
- The market structure and projections for the coming years.
- Drivers, restraints, opportunities, and current trends of market.
- Historical data and forecast.
- Estimations for the forecast period 2030.
- Developments and trends in the market.
- By Type:
- On-Premises
- Cloud
- By Application:
- Large Enterprises
- Small and Medium-Sized Enterprises
- Market scenario by region, sub-region, and country.
- Market share of the market players, company profiles, product specifications, SWOT analysis, and competitive landscape.
- Analysis regarding upstream raw materials, downstream demand, and current market dynamics.
- Government Policies, Macro & Micro economic factors are also included in the report.
We have studied the Correspondence Management Systems Market in 360 degrees via. both primary & secondary research methodologies. This helped us in building an understanding of the current market dynamics, supply-demand gap, pricing trends, product preferences, consumer patterns & so on. The findings were further validated through primary research with industry experts & opinion leaders across countries. The data is further compiled & validated through various market estimation & data validation methodologies. Further, we also have our in-house data forecasting model to predict market growth up to 2030.
Regional Analysis
- North America
- Europe
- Asia Pacific
- Middle East & Africa
- Latin America
Note: A country of choice can be added in the report at no extra cost. If more than one country needs to be added, the research quote will vary accordingly.
The geographical analysis part of the report provides information about the product sales in terms of volume and revenue in regions. It lays out potential opportunities for the new entrants, emerging players, and major players in the region. The regional analysis is done after considering the socio-economic factors and government regulations of the countries in the regions.
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8 Reasons to Buy This Report
- Includes a Chapter on the Impact of COVID-19 Pandemic On the Market
- Report Prepared After Conducting Interviews with Industry Experts & Top Designates of the Companies in the Market
- Implemented Robust Methodology to Prepare the Report
- Includes Graphs, Statistics, Flowcharts, and Infographics to Save Time
- Industry Growth Insights Provides 24/5 Assistance Regarding the Doubts in the Report
- Provides Information About the Top-winning Strategies Implemented by Industry Players.
- In-depth Insights On the Market Drivers, Restraints, Opportunities, and Threats
- Customization of the Report Available
Frequently Asked Questions?
A correspondence management system (CMS) is a software application that helps manage email and other communications between people. It can automate the process of sending and receiving emails, organizing messages into folders, tracking who has sent what to whom, and providing notifications when someone responds to an email.
Some of the major players in the correspondence management systems market are IBM, Adobe, Microsoft, OpenText, Rosslyn Analytics, Pitney Bowes, Fabasoft, NewGen, MicroPact, CATEC, Everteam, Xerox, Palaxo.
The correspondence management systems market is expected to grow at a compound annual growth rate of 9.5%.
Chapter 1 Executive Summary
Chapter 2 Assumptions and Acronyms Used
Chapter 3 Research Methodology
Chapter 4 Correspondence Management Systems Market Overview
4.1 Introduction
4.1.1 Market Taxonomy
4.1.2 Market Definition
4.1.3 Macro-Economic Factors Impacting the Market Growth
4.2 Correspondence Management Systems Market Dynamics
4.2.1 Market Drivers
4.2.2 Market Restraints
4.2.3 Market Opportunity
4.3 Correspondence Management Systems Market - Supply Chain Analysis
4.3.1 List of Key Suppliers
4.3.2 List of Key Distributors
4.3.3 List of Key Consumers
4.4 Key Forces Shaping the Correspondence Management Systems Market
4.4.1 Bargaining Power of Suppliers
4.4.2 Bargaining Power of Buyers
4.4.3 Threat of Substitution
4.4.4 Threat of New Entrants
4.4.5 Competitive Rivalry
4.5 Global Correspondence Management Systems Market Size & Forecast, 2018-2028
4.5.1 Correspondence Management Systems Market Size and Y-o-Y Growth
4.5.2 Correspondence Management Systems Market Absolute $ Opportunity
Chapter 5 Global Correspondence Management Systems Market Analysis and Forecast by Type
5.1 Introduction
5.1.1 Key Market Trends & Growth Opportunities by Type
5.1.2 Basis Point Share (BPS) Analysis by Type
5.1.3 Absolute $ Opportunity Assessment by Type
5.2 Correspondence Management Systems Market Size Forecast by Type
5.2.1 On-Premises
5.2.2 Cloud
5.3 Market Attractiveness Analysis by Type
Chapter 6 Global Correspondence Management Systems Market Analysis and Forecast by Applications
6.1 Introduction
6.1.1 Key Market Trends & Growth Opportunities by Applications
6.1.2 Basis Point Share (BPS) Analysis by Applications
6.1.3 Absolute $ Opportunity Assessment by Applications
6.2 Correspondence Management Systems Market Size Forecast by Applications
6.2.1 Large Enterprises
6.2.2 Small and Medium-Sized Enterprises
6.3 Market Attractiveness Analysis by Applications
Chapter 7 Global Correspondence Management Systems Market Analysis and Forecast by Region
7.1 Introduction
7.1.1 Key Market Trends & Growth Opportunities by Region
7.1.2 Basis Point Share (BPS) Analysis by Region
7.1.3 Absolute $ Opportunity Assessment by Region
7.2 Correspondence Management Systems Market Size Forecast by Region
7.2.1 North America
7.2.2 Europe
7.2.3 Asia Pacific
7.2.4 Latin America
7.2.5 Middle East & Africa (MEA)
7.3 Market Attractiveness Analysis by Region
Chapter 8 Coronavirus Disease (COVID-19) Impact
8.1 Introduction
8.2 Current & Future Impact Analysis
8.3 Economic Impact Analysis
8.4 Government Policies
8.5 Investment Scenario
Chapter 9 North America Correspondence Management Systems Analysis and Forecast
9.1 Introduction
9.2 North America Correspondence Management Systems Market Size Forecast by Country
9.2.1 U.S.
9.2.2 Canada
9.3 Basis Point Share (BPS) Analysis by Country
9.4 Absolute $ Opportunity Assessment by Country
9.5 Market Attractiveness Analysis by Country
9.6 North America Correspondence Management Systems Market Size Forecast by Type
9.6.1 On-Premises
9.6.2 Cloud
9.7 Basis Point Share (BPS) Analysis by Type
9.8 Absolute $ Opportunity Assessment by Type
9.9 Market Attractiveness Analysis by Type
9.10 North America Correspondence Management Systems Market Size Forecast by Applications
9.10.1 Large Enterprises
9.10.2 Small and Medium-Sized Enterprises
9.11 Basis Point Share (BPS) Analysis by Applications
9.12 Absolute $ Opportunity Assessment by Applications
9.13 Market Attractiveness Analysis by Applications
Chapter 10 Europe Correspondence Management Systems Analysis and Forecast
10.1 Introduction
10.2 Europe Correspondence Management Systems Market Size Forecast by Country
10.2.1 Germany
10.2.2 France
10.2.3 Italy
10.2.4 U.K.
10.2.5 Spain
10.2.6 Russia
10.2.7 Rest of Europe
10.3 Basis Point Share (BPS) Analysis by Country
10.4 Absolute $ Opportunity Assessment by Country
10.5 Market Attractiveness Analysis by Country
10.6 Europe Correspondence Management Systems Market Size Forecast by Type
10.6.1 On-Premises
10.6.2 Cloud
10.7 Basis Point Share (BPS) Analysis by Type
10.8 Absolute $ Opportunity Assessment by Type
10.9 Market Attractiveness Analysis by Type
10.10 Europe Correspondence Management Systems Market Size Forecast by Applications
10.10.1 Large Enterprises
10.10.2 Small and Medium-Sized Enterprises
10.11 Basis Point Share (BPS) Analysis by Applications
10.12 Absolute $ Opportunity Assessment by Applications
10.13 Market Attractiveness Analysis by Applications
Chapter 11 Asia Pacific Correspondence Management Systems Analysis and Forecast
11.1 Introduction
11.2 Asia Pacific Correspondence Management Systems Market Size Forecast by Country
11.2.1 China
11.2.2 Japan
11.2.3 South Korea
11.2.4 India
11.2.5 Australia
11.2.6 South East Asia (SEA)
11.2.7 Rest of Asia Pacific (APAC)
11.3 Basis Point Share (BPS) Analysis by Country
11.4 Absolute $ Opportunity Assessment by Country
11.5 Market Attractiveness Analysis by Country
11.6 Asia Pacific Correspondence Management Systems Market Size Forecast by Type
11.6.1 On-Premises
11.6.2 Cloud
11.7 Basis Point Share (BPS) Analysis by Type
11.8 Absolute $ Opportunity Assessment by Type
11.9 Market Attractiveness Analysis by Type
11.10 Asia Pacific Correspondence Management Systems Market Size Forecast by Applications
11.10.1 Large Enterprises
11.10.2 Small and Medium-Sized Enterprises
11.11 Basis Point Share (BPS) Analysis by Applications
11.12 Absolute $ Opportunity Assessment by Applications
11.13 Market Attractiveness Analysis by Applications
Chapter 12 Latin America Correspondence Management Systems Analysis and Forecast
12.1 Introduction
12.2 Latin America Correspondence Management Systems Market Size Forecast by Country
12.2.1 Brazil
12.2.2 Mexico
12.2.3 Rest of Latin America (LATAM)
12.3 Basis Point Share (BPS) Analysis by Country
12.4 Absolute $ Opportunity Assessment by Country
12.5 Market Attractiveness Analysis by Country
12.6 Latin America Correspondence Management Systems Market Size Forecast by Type
12.6.1 On-Premises
12.6.2 Cloud
12.7 Basis Point Share (BPS) Analysis by Type
12.8 Absolute $ Opportunity Assessment by Type
12.9 Market Attractiveness Analysis by Type
12.10 Latin America Correspondence Management Systems Market Size Forecast by Applications
12.10.1 Large Enterprises
12.10.2 Small and Medium-Sized Enterprises
12.11 Basis Point Share (BPS) Analysis by Applications
12.12 Absolute $ Opportunity Assessment by Applications
12.13 Market Attractiveness Analysis by Applications
Chapter 13 Middle East & Africa (MEA) Correspondence Management Systems Analysis and Forecast
13.1 Introduction
13.2 Middle East & Africa (MEA) Correspondence Management Systems Market Size Forecast by Country
13.2.1 Saudi Arabia
13.2.2 South Africa
13.2.3 UAE
13.2.4 Rest of Middle East & Africa (MEA)
13.3 Basis Point Share (BPS) Analysis by Country
13.4 Absolute $ Opportunity Assessment by Country
13.5 Market Attractiveness Analysis by Country
13.6 Middle East & Africa (MEA) Correspondence Management Systems Market Size Forecast by Type
13.6.1 On-Premises
13.6.2 Cloud
13.7 Basis Point Share (BPS) Analysis by Type
13.8 Absolute $ Opportunity Assessment by Type
13.9 Market Attractiveness Analysis by Type
13.10 Middle East & Africa (MEA) Correspondence Management Systems Market Size Forecast by Applications
13.10.1 Large Enterprises
13.10.2 Small and Medium-Sized Enterprises
13.11 Basis Point Share (BPS) Analysis by Applications
13.12 Absolute $ Opportunity Assessment by Applications
13.13 Market Attractiveness Analysis by Applications
Chapter 14 Competition Landscape
14.1 Correspondence Management Systems Market: Competitive Dashboard
14.2 Global Correspondence Management Systems Market: Market Share Analysis, 2019
14.3 Company Profiles (Details – Overview, Financials, Developments, Strategy)
14.3.1 IBM
14.3.2 Adobe
14.3.3 Microsoft
14.3.4 OpenText
14.3.5 Rosslyn Analytics
14.3.6 Pitney Bowes
14.3.7 Fabasoft
14.3.8 NewGen
14.3.9 MicroPact
14.3.10 CATEC
14.3.11 Everteam
14.3.12 Xerox
14.3.13 Palaxo
