Market Overview:
The global customer-centric merchandising and market is expected to grow at a CAGR of 9.5% during the forecast period from 2018 to 2030. The market growth can be attributed to the increasing demand for customer-centric merchandising solutions from various industries such as BFSI, manufacturing, healthcare, IT and ITES, utilities, and others. Furthermore, the increasing adoption of cloud-based solutions is also contributing to the growth of this market. North America is expected to hold the largest share of this market in 2018 followed by Europe and Asia Pacific.
Product Definition:
Customer-centric merchandising is a strategy that focuses on the needs and wants of customers. It involves creating products and services that meet customer demands and expectations. The goal is to provide a positive customer experience that leads to loyalty and repeat business. Customer-centric merchandising is important because it helps businesses stay competitive, responsive to changes in the market, and profitable.
Browsing:
Browsing is a technique where the user navigates to different web pages by using the mouse or other devices. The process of browsing has gained popularity as it allows users to view new items, products, and services available on the internet. It also helps in researching products before purchase which influences buying decisions.
Transacting:
Transacting is the process of buying and selling goods or services. It can be done between two people, a business, or an organization. The main goal of transactional analysis is to understand consumer behavior in order to drive sales through effective marketing strategies.
Application Insights:
The market is segmented by application into Banking, Financial Services and Insurance (BFSI), manufacturing, healthcare, IT & ITES, utilities and others. The BFSI sector dominated the overall industry in terms of revenue as well as applications with a share of over 30% in 2017. This high share is attributable to the extensive usage of technology for customer-centric marketing and sales initiatives across all channels such as online, mobile banking etc. Moreover, an increasing number of digital wallets are driving the growth further. For instance., according to a study conducted by Capgemini Consulting Group LLP in 2018., it was estimated that around 40% transactions are carried out using digital wallets every year which amounts to more than USD 1 trillion globally.
Regional Analysis:
North America is expected to be the key regional market over the forecast period owing to early adoption of advanced technologies and an increase in disposable income. The region accounted for a revenue share of more than 35% in 2017, which can be attributed to early technology adopters such as U.S., Canada, and Mexico. Moreover, North America has been witnessing strong economic growth since 2009 after the great recession; this trend is expected to continue over the next few years thereby supporting market growth in this region.
Asia Pacific is anticipated to witness significant growth during the forecast period due its increasing population and rising living standards coupled with growing penetration of international companies into emerging markets like China & India thus creating opportunities for CMOs across various industries including retail, consumer electronics (CE), healthcare (HC), BFSI etc.
Growth Factors:
- Increased focus on customer retention and satisfaction
- Improved personalization and recommendation engines
- Emergence of new technologies, such as augmented reality, that can enhance the customer experience
- Greater emphasis on sustainability and ethical sourcing practices
- Consolidation of the retail industry, with larger players investing in customer-centric merchandising strategies
Scope Of The Report
Report Attributes
Report Details
Report Title
Customer-Centric Merchandising & Market Research Report
By Type
Browsing, Transacting, Acquiring, Consuming
By Application
BFSI, Manufacturing, Healthcare, IT And ITES, Utilities, Others
By Companies
Revionics, Supervalu, IBM, SlideShare, Risnews, Manthan, Shopify
Regions Covered
North America, Europe, APAC, Latin America, MEA
Base Year
2021
Historical Year
2019 to 2020 (Data from 2010 can be provided as per availability)
Forecast Year
2030
Number of Pages
229
Number of Tables & Figures
161
Customization Available
Yes, the report can be customized as per your need.
Global Customer-Centric Merchandising & Market Report Segments:
The global Customer-Centric Merchandising & market is segmented on the basis of:
Types
Browsing, Transacting, Acquiring, Consuming
The product segment provides information about the market share of each product and the respective CAGR during the forecast period. It lays out information about the product pricing parameters, trends, and profits that provides in-depth insights of the market. Furthermore, it discusses latest product developments & innovation in the market.
Applications
BFSI, Manufacturing, Healthcare, IT And ITES, Utilities, Others
The application segment fragments various applications of the product and provides information on the market share and growth rate of each application segment. It discusses the potential future applications of the products and driving and restraining factors of each application segment.
Some of the companies that are profiled in this report are:
- Revionics
- Supervalu
- IBM
- SlideShare
- Risnews
- Manthan
- Shopify
Highlights of The Customer-Centric Merchandising & Market Report:
- The market structure and projections for the coming years.
- Drivers, restraints, opportunities, and current trends of market.
- Historical data and forecast.
- Estimations for the forecast period 2030.
- Developments and trends in the market.
- By Type:
- Browsing
- Transacting
- Acquiring
- Consuming
- By Application:
- BFSI
- Manufacturing
- Healthcare
- IT And ITES
- Utilities
- Others
- Market scenario by region, sub-region, and country.
- Market share of the market players, company profiles, product specifications, SWOT analysis, and competitive landscape.
- Analysis regarding upstream raw materials, downstream demand, and current market dynamics.
- Government Policies, Macro & Micro economic factors are also included in the report.
We have studied the Customer-Centric Merchandising & Market in 360 degrees via. both primary & secondary research methodologies. This helped us in building an understanding of the current market dynamics, supply-demand gap, pricing trends, product preferences, consumer patterns & so on. The findings were further validated through primary research with industry experts & opinion leaders across countries. The data is further compiled & validated through various market estimation & data validation methodologies. Further, we also have our in-house data forecasting model to predict market growth up to 2030.
Regional Analysis
- North America
- Europe
- Asia Pacific
- Middle East & Africa
- Latin America
Note: A country of choice can be added in the report at no extra cost. If more than one country needs to be added, the research quote will vary accordingly.
The geographical analysis part of the report provides information about the product sales in terms of volume and revenue in regions. It lays out potential opportunities for the new entrants, emerging players, and major players in the region. The regional analysis is done after considering the socio-economic factors and government regulations of the countries in the regions.
How you may use our products:
- Correctly Positioning New Products
- Market Entry Strategies
- Business Expansion Strategies
- Consumer Insights
- Understanding Competition Scenario
- Product & Brand Management
- Channel & Customer Management
- Identifying Appropriate Advertising Appeals
8 Reasons to Buy This Report
- Includes a Chapter on the Impact of COVID-19 Pandemic On the Market
- Report Prepared After Conducting Interviews with Industry Experts & Top Designates of the Companies in the Market
- Implemented Robust Methodology to Prepare the Report
- Includes Graphs, Statistics, Flowcharts, and Infographics to Save Time
- Industry Growth Insights Provides 24/5 Assistance Regarding the Doubts in the Report
- Provides Information About the Top-winning Strategies Implemented by Industry Players.
- In-depth Insights On the Market Drivers, Restraints, Opportunities, and Threats
- Customization of the Report Available
Frequently Asked Questions?
Customer-centric merchandising is a business model that emphasizes the importance of satisfying customers and building long-term relationships with them. It focuses on creating an environment where customers can feel comfortable asking questions and receiving help, as well as being able to find what they are looking for easily. This approach is designed to create loyal customer base who will return again and again.
Some of the major players in the customer-centric merchandising & market are Revionics, Supervalu, IBM, SlideShare, Risnews, Manthan, Shopify.
The customer-centric merchandising & market is expected to register a CAGR of 9.5%.
Chapter 1 Executive Summary
Chapter 2 Assumptions and Acronyms Used
Chapter 3 Research Methodology
Chapter 4 Customer-Centric Merchandising & Market Overview 4.1 Introduction 4.1.1 Market Taxonomy 4.1.2 Market Definition 4.1.3 Macro-Economic Factors Impacting the Market Growth 4.2 Customer-Centric Merchandising & Market Dynamics 4.2.1 Market Drivers 4.2.2 Market Restraints 4.2.3 Market Opportunity 4.3 Customer-Centric Merchandising & Market - Supply Chain Analysis 4.3.1 List of Key Suppliers 4.3.2 List of Key Distributors 4.3.3 List of Key Consumers 4.4 Key Forces Shaping the Customer-Centric Merchandising & Market 4.4.1 Bargaining Power of Suppliers 4.4.2 Bargaining Power of Buyers 4.4.3 Threat of Substitution 4.4.4 Threat of New Entrants 4.4.5 Competitive Rivalry 4.5 Global Customer-Centric Merchandising & Market Size & Forecast, 2018-2028 4.5.1 Customer-Centric Merchandising & Market Size and Y-o-Y Growth 4.5.2 Customer-Centric Merchandising & Market Absolute $ Opportunity
Chapter 5 Global Customer-Centric Merchandising & Market Analysis and Forecast by Type
5.1 Introduction
5.1.1 Key Market Trends & Growth Opportunities by Type
5.1.2 Basis Point Share (BPS) Analysis by Type
5.1.3 Absolute $ Opportunity Assessment by Type
5.2 Customer-Centric Merchandising & Market Size Forecast by Type
5.2.1 Browsing
5.2.2 Transacting
5.2.3 Acquiring
5.2.4 Consuming
5.3 Market Attractiveness Analysis by Type
Chapter 6 Global Customer-Centric Merchandising & Market Analysis and Forecast by Applications
6.1 Introduction
6.1.1 Key Market Trends & Growth Opportunities by Applications
6.1.2 Basis Point Share (BPS) Analysis by Applications
6.1.3 Absolute $ Opportunity Assessment by Applications
6.2 Customer-Centric Merchandising & Market Size Forecast by Applications
6.2.1 BFSI
6.2.2 Manufacturing
6.2.3 Healthcare
6.2.4 IT And ITES
6.2.5 Utilities
6.2.6 Others
6.3 Market Attractiveness Analysis by Applications
Chapter 7 Global Customer-Centric Merchandising & Market Analysis and Forecast by Region
7.1 Introduction
7.1.1 Key Market Trends & Growth Opportunities by Region
7.1.2 Basis Point Share (BPS) Analysis by Region
7.1.3 Absolute $ Opportunity Assessment by Region
7.2 Customer-Centric Merchandising & Market Size Forecast by Region
7.2.1 North America
7.2.2 Europe
7.2.3 Asia Pacific
7.2.4 Latin America
7.2.5 Middle East & Africa (MEA)
7.3 Market Attractiveness Analysis by Region
Chapter 8 Coronavirus Disease (COVID-19) Impact
8.1 Introduction
8.2 Current & Future Impact Analysis
8.3 Economic Impact Analysis
8.4 Government Policies
8.5 Investment Scenario
Chapter 9 North America Customer-Centric Merchandising & Analysis and Forecast
9.1 Introduction
9.2 North America Customer-Centric Merchandising & Market Size Forecast by Country
9.2.1 U.S.
9.2.2 Canada
9.3 Basis Point Share (BPS) Analysis by Country
9.4 Absolute $ Opportunity Assessment by Country
9.5 Market Attractiveness Analysis by Country
9.6 North America Customer-Centric Merchandising & Market Size Forecast by Type
9.6.1 Browsing
9.6.2 Transacting
9.6.3 Acquiring
9.6.4 Consuming
9.7 Basis Point Share (BPS) Analysis by Type
9.8 Absolute $ Opportunity Assessment by Type
9.9 Market Attractiveness Analysis by Type
9.10 North America Customer-Centric Merchandising & Market Size Forecast by Applications
9.10.1 BFSI
9.10.2 Manufacturing
9.10.3 Healthcare
9.10.4 IT And ITES
9.10.5 Utilities
9.10.6 Others
9.11 Basis Point Share (BPS) Analysis by Applications
9.12 Absolute $ Opportunity Assessment by Applications
9.13 Market Attractiveness Analysis by Applications
Chapter 10 Europe Customer-Centric Merchandising & Analysis and Forecast
10.1 Introduction
10.2 Europe Customer-Centric Merchandising & Market Size Forecast by Country
10.2.1 Germany
10.2.2 France
10.2.3 Italy
10.2.4 U.K.
10.2.5 Spain
10.2.6 Russia
10.2.7 Rest of Europe
10.3 Basis Point Share (BPS) Analysis by Country
10.4 Absolute $ Opportunity Assessment by Country
10.5 Market Attractiveness Analysis by Country
10.6 Europe Customer-Centric Merchandising & Market Size Forecast by Type
10.6.1 Browsing
10.6.2 Transacting
10.6.3 Acquiring
10.6.4 Consuming
10.7 Basis Point Share (BPS) Analysis by Type
10.8 Absolute $ Opportunity Assessment by Type
10.9 Market Attractiveness Analysis by Type
10.10 Europe Customer-Centric Merchandising & Market Size Forecast by Applications
10.10.1 BFSI
10.10.2 Manufacturing
10.10.3 Healthcare
10.10.4 IT And ITES
10.10.5 Utilities
10.10.6 Others
10.11 Basis Point Share (BPS) Analysis by Applications
10.12 Absolute $ Opportunity Assessment by Applications
10.13 Market Attractiveness Analysis by Applications
Chapter 11 Asia Pacific Customer-Centric Merchandising & Analysis and Forecast
11.1 Introduction
11.2 Asia Pacific Customer-Centric Merchandising & Market Size Forecast by Country
11.2.1 China
11.2.2 Japan
11.2.3 South Korea
11.2.4 India
11.2.5 Australia
11.2.6 South East Asia (SEA)
11.2.7 Rest of Asia Pacific (APAC)
11.3 Basis Point Share (BPS) Analysis by Country
11.4 Absolute $ Opportunity Assessment by Country
11.5 Market Attractiveness Analysis by Country
11.6 Asia Pacific Customer-Centric Merchandising & Market Size Forecast by Type
11.6.1 Browsing
11.6.2 Transacting
11.6.3 Acquiring
11.6.4 Consuming
11.7 Basis Point Share (BPS) Analysis by Type
11.8 Absolute $ Opportunity Assessment by Type
11.9 Market Attractiveness Analysis by Type
11.10 Asia Pacific Customer-Centric Merchandising & Market Size Forecast by Applications
11.10.1 BFSI
11.10.2 Manufacturing
11.10.3 Healthcare
11.10.4 IT And ITES
11.10.5 Utilities
11.10.6 Others
11.11 Basis Point Share (BPS) Analysis by Applications
11.12 Absolute $ Opportunity Assessment by Applications
11.13 Market Attractiveness Analysis by Applications
Chapter 12 Latin America Customer-Centric Merchandising & Analysis and Forecast
12.1 Introduction
12.2 Latin America Customer-Centric Merchandising & Market Size Forecast by Country
12.2.1 Brazil
12.2.2 Mexico
12.2.3 Rest of Latin America (LATAM)
12.3 Basis Point Share (BPS) Analysis by Country
12.4 Absolute $ Opportunity Assessment by Country
12.5 Market Attractiveness Analysis by Country
12.6 Latin America Customer-Centric Merchandising & Market Size Forecast by Type
12.6.1 Browsing
12.6.2 Transacting
12.6.3 Acquiring
12.6.4 Consuming
12.7 Basis Point Share (BPS) Analysis by Type
12.8 Absolute $ Opportunity Assessment by Type
12.9 Market Attractiveness Analysis by Type
12.10 Latin America Customer-Centric Merchandising & Market Size Forecast by Applications
12.10.1 BFSI
12.10.2 Manufacturing
12.10.3 Healthcare
12.10.4 IT And ITES
12.10.5 Utilities
12.10.6 Others
12.11 Basis Point Share (BPS) Analysis by Applications
12.12 Absolute $ Opportunity Assessment by Applications
12.13 Market Attractiveness Analysis by Applications
Chapter 13 Middle East & Africa (MEA) Customer-Centric Merchandising & Analysis and Forecast
13.1 Introduction
13.2 Middle East & Africa (MEA) Customer-Centric Merchandising & Market Size Forecast by Country
13.2.1 Saudi Arabia
13.2.2 South Africa
13.2.3 UAE
13.2.4 Rest of Middle East & Africa (MEA)
13.3 Basis Point Share (BPS) Analysis by Country
13.4 Absolute $ Opportunity Assessment by Country
13.5 Market Attractiveness Analysis by Country
13.6 Middle East & Africa (MEA) Customer-Centric Merchandising & Market Size Forecast by Type
13.6.1 Browsing
13.6.2 Transacting
13.6.3 Acquiring
13.6.4 Consuming
13.7 Basis Point Share (BPS) Analysis by Type
13.8 Absolute $ Opportunity Assessment by Type
13.9 Market Attractiveness Analysis by Type
13.10 Middle East & Africa (MEA) Customer-Centric Merchandising & Market Size Forecast by Applications
13.10.1 BFSI
13.10.2 Manufacturing
13.10.3 Healthcare
13.10.4 IT And ITES
13.10.5 Utilities
13.10.6 Others
13.11 Basis Point Share (BPS) Analysis by Applications
13.12 Absolute $ Opportunity Assessment by Applications
13.13 Market Attractiveness Analysis by Applications
Chapter 14 Competition Landscape
14.1 Customer-Centric Merchandising & Market: Competitive Dashboard
14.2 Global Customer-Centric Merchandising & Market: Market Share Analysis, 2019
14.3 Company Profiles (Details – Overview, Financials, Developments, Strategy)
14.3.1 Revionics
14.3.2 Supervalu
14.3.3 IBM
14.3.4 SlideShare
14.3.5 Risnews
14.3.6 Manthan
14.3.7 Shopify