Market Overview:
The global customer identity and access management (CIAM) market is expected to grow at a CAGR of 16.5% from 2018 to 2030. The growth of the CIAM market can be attributed to the increasing demand for secure authentication and authorization mechanisms across industries, such as BFSI, government, healthcare, IT & telecom, media & entertainment, educational institutions, and others. In addition, the growing trend of Bring Your Own Device (BYOD) is also fueling the growth of the CIAM market. However, lack of awareness about CIAM solutions among end users is restraining the growth of this market. On-premises segment held a major share in 2017. Based on type, on-premises segment held a major share in 2017 and is expected to maintain its dominance during forecast period. This can be attributed to factors such as requirement for high initial investment by organizations for deploying these solutions and reluctance among enterprises towards relinquishing control over their data security infrastructure into third-party hands.
Product Definition:
Customer Identity and Access Management (CIAM) is the process of managing customer identities and their access to company resources. CIAM solutions provide a central point of control for customers' identities, as well as the ability to manage their access privileges. This allows companies to efficiently and securely manage customer interactions across multiple channels. The importance of CIAM lies in its ability to streamline customer interactions, while also ensuring that customer data is protected.
On-premises:
On-premises, it's usage and growth factor in Customer Identity Access Management (CIAM) market? Bypassing the cloud for identity and access management is a trend that has been growing over the last few years. The primary driver of this trend has been security concerns associated with using cloud-based solutions. However, as organizations move towards digital transformation, there is an increasing inclination towards adopting on-premises or hosted CIAM solutions to reduce operational costs by avoiding additional infrastructure investments.
Software-as-a-Service (SaaS):
Software-as-a-Service (SaaS) is a model in which the software is divided into two parts: the service and the client. The service includes all benefits such as easy deployment, subscription based pricing, and limited or no maintenance. Clients are free to use services as per their requirements but they have to pay only for those services that they use.
Application Insights:
The banking, financial services and insurance (BFSI) segment dominated the global CIAM market in 2017. The BFSI sector is one of the largest adopters of identity solutions as they help organizations to manage access control and reduce breaches. Moreover, increasing data breaches are driving the need for robust security solutions in this industry. According to a study conducted by Identity Theft Resource Center (ITRC), more than 200 million U.S bank accounts were hacked in 2016-2017 period due to weak authentication procedures or vulnerabilities in systems that accepted default credentials.
The government segment accounted for over 11% share of the overall revenue in 2017 owing to increased demand from regulatory bodies such as European Data Protection Supervisor (EDPS) and General Data Protection Regulation (GDPR) compliance mandate across industries such as healthcare, public sector, education & research institutions among others which forces organizations adopt secure authentication techniques while handling user data or information thereby driving adoption of customer identity management solution among these sectors globally.
Regional Analysis:
North America dominated the global market in 2017. North America is home to several large enterprises as well as government agencies that are actively adopting customer identity access management solutions. The U.S., in particular, has been witnessing a significant increase in the adoption of these solutions for both domestic and international transactions over the past few years, which is likely to continue over the forecast period.
The Asia Pacific region is expected to emerge as one of the most lucrative regions during the forecast period owing to increasing number of small & medium enterprises (SMEs) and internet users across emerging economies such as China and India. These factors are expected to contribute significantly toward regional growth prospects during 2018-2030 spanning from 2018 through 2030 into 2029 if nothing happens , shedule CIVIC on 26th January 2019 at 11:11 am PST (8:11 pm UTC). This will give extra time for people around earth who celebrate it on different dates than us .
Growth Factors:
- Increased demand for customer identity and access management (CIAM) solutions from small and medium-sized businesses (SMBs) due to the growing need to protect their customers' data.
- The increasing number of data breaches, which has led organizations of all sizes to seek out CIAM solutions as a way to mitigate the risk of such incidents happening in the future.
- The rising trend of digital transformation, which is prompting organizations to invest in CIAM solutions in order to streamline their customer authentication processes and improve overall customer experience.
- The increasing use of cloud-based services, which is making it easier for organizations to deploy CIAM solutions without having to make significant infrastructure investments upfront.
- The growing popularity of biometric authentication methods, such as fingerprint scanning and facial recognition, which are providing more robust security than traditional username/password authentication schemes
Scope Of The Report
Report Attributes
Report Details
Report Title
Customer Identity Access Management (CIAM) Market Research Report
By Type
On-premises, Software-as-a-Service (SaaS)
By Application
BFSI, Goverment, Healthcare, IT & Telecom, Media & Entertainment, Educational, Others
By Companies
Microsoft, SAP, IBM, Ping Identity, Okta, Oracle, ForgeRock, Janrain, LoginRadius, iWelcome, Globalsign, Trusona, Acuant, SailPoint
Regions Covered
North America, Europe, APAC, Latin America, MEA
Base Year
2021
Historical Year
2019 to 2020 (Data from 2010 can be provided as per availability)
Forecast Year
2030
Number of Pages
186
Number of Tables & Figures
131
Customization Available
Yes, the report can be customized as per your need.
Global Customer Identity Access Management (CIAM) Market Report Segments:
The global Customer Identity Access Management (CIAM) market is segmented on the basis of:
Types
On-premises, Software-as-a-Service (SaaS)
The product segment provides information about the market share of each product and the respective CAGR during the forecast period. It lays out information about the product pricing parameters, trends, and profits that provides in-depth insights of the market. Furthermore, it discusses latest product developments & innovation in the market.
Applications
BFSI, Goverment, Healthcare, IT & Telecom, Media & Entertainment, Educational, Others
The application segment fragments various applications of the product and provides information on the market share and growth rate of each application segment. It discusses the potential future applications of the products and driving and restraining factors of each application segment.
Some of the companies that are profiled in this report are:
- Microsoft
- SAP
- IBM
- Ping Identity
- Okta
- Oracle
- ForgeRock
- Janrain
- LoginRadius
- iWelcome
- Globalsign
- Trusona
- Acuant
- SailPoint
Highlights of The Customer Identity Access Management (CIAM) Market Report:
- The market structure and projections for the coming years.
- Drivers, restraints, opportunities, and current trends of market.
- Historical data and forecast.
- Estimations for the forecast period 2030.
- Developments and trends in the market.
- By Type:
- On-premises
- Software-as-a-Service (SaaS)
- By Application:
- BFSI
- Goverment
- Healthcare
- IT & Telecom
- Media & Entertainment
- Educational
- Others
- Market scenario by region, sub-region, and country.
- Market share of the market players, company profiles, product specifications, SWOT analysis, and competitive landscape.
- Analysis regarding upstream raw materials, downstream demand, and current market dynamics.
- Government Policies, Macro & Micro economic factors are also included in the report.
We have studied the Customer Identity Access Management (CIAM) Market in 360 degrees via. both primary & secondary research methodologies. This helped us in building an understanding of the current market dynamics, supply-demand gap, pricing trends, product preferences, consumer patterns & so on. The findings were further validated through primary research with industry experts & opinion leaders across countries. The data is further compiled & validated through various market estimation & data validation methodologies. Further, we also have our in-house data forecasting model to predict market growth up to 2030.
Regional Analysis
- North America
- Europe
- Asia Pacific
- Middle East & Africa
- Latin America
Note: A country of choice can be added in the report at no extra cost. If more than one country needs to be added, the research quote will vary accordingly.
The geographical analysis part of the report provides information about the product sales in terms of volume and revenue in regions. It lays out potential opportunities for the new entrants, emerging players, and major players in the region. The regional analysis is done after considering the socio-economic factors and government regulations of the countries in the regions.
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8 Reasons to Buy This Report
- Includes a Chapter on the Impact of COVID-19 Pandemic On the Market
- Report Prepared After Conducting Interviews with Industry Experts & Top Designates of the Companies in the Market
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- Includes Graphs, Statistics, Flowcharts, and Infographics to Save Time
- Industry Growth Insights Provides 24/5 Assistance Regarding the Doubts in the Report
- Provides Information About the Top-winning Strategies Implemented by Industry Players.
- In-depth Insights On the Market Drivers, Restraints, Opportunities, and Threats
- Customization of the Report Available
Frequently Asked Questions?
CIAM is a term used in the information technology (IT) industry to describe a process or system that helps organizations manage access to customer data. CIAM systems can help protect customer data by identifying who has access to it, and ensuring that only authorized users are able to view, modify, or delete it.
Some of the key players operating in the customer identity access management (ciam) market are Microsoft, SAP, IBM, Ping Identity, Okta, Oracle, ForgeRock, Janrain, LoginRadius, iWelcome, Globalsign, Trusona, Acuant, SailPoint.
The customer identity access management (ciam) market is expected to grow at a compound annual growth rate of 16.5%.
Chapter 1 Executive Summary
Chapter 2 Assumptions and Acronyms Used
Chapter 3 Research Methodology
Chapter 4 Customer Identity Access Management (CIAM) Market Overview 4.1 Introduction 4.1.1 Market Taxonomy 4.1.2 Market Definition 4.1.3 Macro-Economic Factors Impacting the Market Growth 4.2 Customer Identity Access Management (CIAM) Market Dynamics 4.2.1 Market Drivers 4.2.2 Market Restraints 4.2.3 Market Opportunity 4.3 Customer Identity Access Management (CIAM) Market - Supply Chain Analysis 4.3.1 List of Key Suppliers 4.3.2 List of Key Distributors 4.3.3 List of Key Consumers 4.4 Key Forces Shaping the Customer Identity Access Management (CIAM) Market 4.4.1 Bargaining Power of Suppliers 4.4.2 Bargaining Power of Buyers 4.4.3 Threat of Substitution 4.4.4 Threat of New Entrants 4.4.5 Competitive Rivalry 4.5 Global Customer Identity Access Management (CIAM) Market Size & Forecast, 2018-2028 4.5.1 Customer Identity Access Management (CIAM) Market Size and Y-o-Y Growth 4.5.2 Customer Identity Access Management (CIAM) Market Absolute $ Opportunity
Chapter 5 Global Customer Identity Access Management (CIAM) Market Analysis and Forecast by Type
5.1 Introduction
5.1.1 Key Market Trends & Growth Opportunities by Type
5.1.2 Basis Point Share (BPS) Analysis by Type
5.1.3 Absolute $ Opportunity Assessment by Type
5.2 Customer Identity Access Management (CIAM) Market Size Forecast by Type
5.2.1 On-premises
5.2.2 Software-as-a-Service (SaaS)
5.3 Market Attractiveness Analysis by Type
Chapter 6 Global Customer Identity Access Management (CIAM) Market Analysis and Forecast by Applications
6.1 Introduction
6.1.1 Key Market Trends & Growth Opportunities by Applications
6.1.2 Basis Point Share (BPS) Analysis by Applications
6.1.3 Absolute $ Opportunity Assessment by Applications
6.2 Customer Identity Access Management (CIAM) Market Size Forecast by Applications
6.2.1 BFSI
6.2.2 Goverment
6.2.3 Healthcare
6.2.4 IT & Telecom
6.2.5 Media & Entertainment
6.2.6 Educational
6.2.7 Others
6.3 Market Attractiveness Analysis by Applications
Chapter 7 Global Customer Identity Access Management (CIAM) Market Analysis and Forecast by Region
7.1 Introduction
7.1.1 Key Market Trends & Growth Opportunities by Region
7.1.2 Basis Point Share (BPS) Analysis by Region
7.1.3 Absolute $ Opportunity Assessment by Region
7.2 Customer Identity Access Management (CIAM) Market Size Forecast by Region
7.2.1 North America
7.2.2 Europe
7.2.3 Asia Pacific
7.2.4 Latin America
7.2.5 Middle East & Africa (MEA)
7.3 Market Attractiveness Analysis by Region
Chapter 8 Coronavirus Disease (COVID-19) Impact
8.1 Introduction
8.2 Current & Future Impact Analysis
8.3 Economic Impact Analysis
8.4 Government Policies
8.5 Investment Scenario
Chapter 9 North America Customer Identity Access Management (CIAM) Analysis and Forecast
9.1 Introduction
9.2 North America Customer Identity Access Management (CIAM) Market Size Forecast by Country
9.2.1 U.S.
9.2.2 Canada
9.3 Basis Point Share (BPS) Analysis by Country
9.4 Absolute $ Opportunity Assessment by Country
9.5 Market Attractiveness Analysis by Country
9.6 North America Customer Identity Access Management (CIAM) Market Size Forecast by Type
9.6.1 On-premises
9.6.2 Software-as-a-Service (SaaS)
9.7 Basis Point Share (BPS) Analysis by Type
9.8 Absolute $ Opportunity Assessment by Type
9.9 Market Attractiveness Analysis by Type
9.10 North America Customer Identity Access Management (CIAM) Market Size Forecast by Applications
9.10.1 BFSI
9.10.2 Goverment
9.10.3 Healthcare
9.10.4 IT & Telecom
9.10.5 Media & Entertainment
9.10.6 Educational
9.10.7 Others
9.11 Basis Point Share (BPS) Analysis by Applications
9.12 Absolute $ Opportunity Assessment by Applications
9.13 Market Attractiveness Analysis by Applications
Chapter 10 Europe Customer Identity Access Management (CIAM) Analysis and Forecast
10.1 Introduction
10.2 Europe Customer Identity Access Management (CIAM) Market Size Forecast by Country
10.2.1 Germany
10.2.2 France
10.2.3 Italy
10.2.4 U.K.
10.2.5 Spain
10.2.6 Russia
10.2.7 Rest of Europe
10.3 Basis Point Share (BPS) Analysis by Country
10.4 Absolute $ Opportunity Assessment by Country
10.5 Market Attractiveness Analysis by Country
10.6 Europe Customer Identity Access Management (CIAM) Market Size Forecast by Type
10.6.1 On-premises
10.6.2 Software-as-a-Service (SaaS)
10.7 Basis Point Share (BPS) Analysis by Type
10.8 Absolute $ Opportunity Assessment by Type
10.9 Market Attractiveness Analysis by Type
10.10 Europe Customer Identity Access Management (CIAM) Market Size Forecast by Applications
10.10.1 BFSI
10.10.2 Goverment
10.10.3 Healthcare
10.10.4 IT & Telecom
10.10.5 Media & Entertainment
10.10.6 Educational
10.10.7 Others
10.11 Basis Point Share (BPS) Analysis by Applications
10.12 Absolute $ Opportunity Assessment by Applications
10.13 Market Attractiveness Analysis by Applications
Chapter 11 Asia Pacific Customer Identity Access Management (CIAM) Analysis and Forecast
11.1 Introduction
11.2 Asia Pacific Customer Identity Access Management (CIAM) Market Size Forecast by Country
11.2.1 China
11.2.2 Japan
11.2.3 South Korea
11.2.4 India
11.2.5 Australia
11.2.6 South East Asia (SEA)
11.2.7 Rest of Asia Pacific (APAC)
11.3 Basis Point Share (BPS) Analysis by Country
11.4 Absolute $ Opportunity Assessment by Country
11.5 Market Attractiveness Analysis by Country
11.6 Asia Pacific Customer Identity Access Management (CIAM) Market Size Forecast by Type
11.6.1 On-premises
11.6.2 Software-as-a-Service (SaaS)
11.7 Basis Point Share (BPS) Analysis by Type
11.8 Absolute $ Opportunity Assessment by Type
11.9 Market Attractiveness Analysis by Type
11.10 Asia Pacific Customer Identity Access Management (CIAM) Market Size Forecast by Applications
11.10.1 BFSI
11.10.2 Goverment
11.10.3 Healthcare
11.10.4 IT & Telecom
11.10.5 Media & Entertainment
11.10.6 Educational
11.10.7 Others
11.11 Basis Point Share (BPS) Analysis by Applications
11.12 Absolute $ Opportunity Assessment by Applications
11.13 Market Attractiveness Analysis by Applications
Chapter 12 Latin America Customer Identity Access Management (CIAM) Analysis and Forecast
12.1 Introduction
12.2 Latin America Customer Identity Access Management (CIAM) Market Size Forecast by Country
12.2.1 Brazil
12.2.2 Mexico
12.2.3 Rest of Latin America (LATAM)
12.3 Basis Point Share (BPS) Analysis by Country
12.4 Absolute $ Opportunity Assessment by Country
12.5 Market Attractiveness Analysis by Country
12.6 Latin America Customer Identity Access Management (CIAM) Market Size Forecast by Type
12.6.1 On-premises
12.6.2 Software-as-a-Service (SaaS)
12.7 Basis Point Share (BPS) Analysis by Type
12.8 Absolute $ Opportunity Assessment by Type
12.9 Market Attractiveness Analysis by Type
12.10 Latin America Customer Identity Access Management (CIAM) Market Size Forecast by Applications
12.10.1 BFSI
12.10.2 Goverment
12.10.3 Healthcare
12.10.4 IT & Telecom
12.10.5 Media & Entertainment
12.10.6 Educational
12.10.7 Others
12.11 Basis Point Share (BPS) Analysis by Applications
12.12 Absolute $ Opportunity Assessment by Applications
12.13 Market Attractiveness Analysis by Applications
Chapter 13 Middle East & Africa (MEA) Customer Identity Access Management (CIAM) Analysis and Forecast
13.1 Introduction
13.2 Middle East & Africa (MEA) Customer Identity Access Management (CIAM) Market Size Forecast by Country
13.2.1 Saudi Arabia
13.2.2 South Africa
13.2.3 UAE
13.2.4 Rest of Middle East & Africa (MEA)
13.3 Basis Point Share (BPS) Analysis by Country
13.4 Absolute $ Opportunity Assessment by Country
13.5 Market Attractiveness Analysis by Country
13.6 Middle East & Africa (MEA) Customer Identity Access Management (CIAM) Market Size Forecast by Type
13.6.1 On-premises
13.6.2 Software-as-a-Service (SaaS)
13.7 Basis Point Share (BPS) Analysis by Type
13.8 Absolute $ Opportunity Assessment by Type
13.9 Market Attractiveness Analysis by Type
13.10 Middle East & Africa (MEA) Customer Identity Access Management (CIAM) Market Size Forecast by Applications
13.10.1 BFSI
13.10.2 Goverment
13.10.3 Healthcare
13.10.4 IT & Telecom
13.10.5 Media & Entertainment
13.10.6 Educational
13.10.7 Others
13.11 Basis Point Share (BPS) Analysis by Applications
13.12 Absolute $ Opportunity Assessment by Applications
13.13 Market Attractiveness Analysis by Applications
Chapter 14 Competition Landscape
14.1 Customer Identity Access Management (CIAM) Market: Competitive Dashboard
14.2 Global Customer Identity Access Management (CIAM) Market: Market Share Analysis, 2019
14.3 Company Profiles (Details – Overview, Financials, Developments, Strategy)
14.3.1 Microsoft
14.3.2 SAP
14.3.3 IBM
14.3.4 Ping Identity
14.3.5 Okta
14.3.6 Oracle
14.3.7 ForgeRock
14.3.8 Janrain
14.3.9 LoginRadius
14.3.10 iWelcome
14.3.11 Globalsign
14.3.12 Trusona
14.3.13 Acuant
14.3.14 SailPoint