Market Overview:
The global desktop outsourcing services market is expected to grow at a CAGR of 7.5% during the forecast period from 2018 to 2030. The growth in this market can be attributed to the increasing demand for desktop outsourcing services from large enterprises and SMEs across different regions. Additionally, the growing trend of cloud-based services is also contributing to the growth of this market. On the basis of type, the global desktop outsourcing services market can be segmented into hardware, software & system, and others. The hardware segment is expected to hold a major share in this market during the forecast period owing to its growing demand from large enterprises and SMEs for managing their IT infrastructure requirements. On the basis of application,the global desktop outsourcing servicesmarket can be divided into large enterprises and SMEs.
Product Definition:
Desktop Outsourcing Services is a term used for the process of hiring a third-party company to manage and provide support for desktop computing systems within an organization. Desktop Outsourcing Services can include tasks such as system administration, help desk support, and software maintenance. By outsourcing these services, organizations can reduce costs while gaining access to specialized expertise.
Hardware:
Hardware is the tangible assets of a business such as computers, servers, networking devices and other electronic accessories. Hardware includes the physical components of a computer system such as display monitor and keyboard along with software that runs on it. In comparison to Software which can be used by any individual or company irrespective of their size; hardware requires specific expertise in its installation and use which makes it more expensive than software.
Software & System:
Software & System and it's usage in Desktop Outsourcing Services market is a service that involves the use of software systems and tools to provide solutions for data processing, system administration, programming, database management system design and other related activities. Software & System as a Service (SaaS) offers various advantages such as increased productivity by allowing the user to work from anywhere along with improved efficiency by eliminating manual processes involved in business operations.
Application Insights:
The large enterprises segment accounted for the largest market share in 2017 and is expected to continue its dominance over the forecast period. The growth of this segment can be attributed to factors such as increasing demand for cloud services, growing concerns regarding data security and increasing adoption of virtualized desktop infrastructure.
Small and medium-sized businesses (SMBs) are estimated to register the highest CAGR over the forecast period owing to factors such as easy access to online resources, availability of a wide range of outsourcing options at affordable costs coupled with flexibility in terms of time scheduling & delivery. Furthermore, desktops or laptops purchased by SMBs are usually paid for in cash which makes it difficult for them to spend on technology expenses especially when they have a limited budget. This factor has led many SMBs towards outsourcing their IT needs thereby contributing towards revenue growth across all segments involved in the process.
Regional Analysis:
The market in Asia Pacific is expected to grow at the highest rate over the forecast period. The growth can be attributed to increasing investments by companies for improving their IT infrastructure. In addition, rising demand for digital services is anticipated to drive the regional market over the forecast period.
North America and Europe are relatively mature markets and are characterized by high awareness regarding benefits of desktop outsourcing among enterprises. However, emerging economies in Asia Pacific region including China, India, South Korea offer tremendous potential for global vendors looking to expand their business footprint in this region or launch new products/services within it.
Growth Factors:
- Increased demand for desktop outsourcing services from small and medium-sized businesses (SMBs) due to the growing awareness of the benefits of desktop outsourcing services among SMBs.
- The increasing trend of cloud computing and virtualization, which is making it easier for businesses to outsource their desktops.
- The growing popularity of managed service providers (MSPs), who are offering desktop outsourcing services as part of their overall suite of offerings.
- The increasing use of mobile devices, which is driving the need for more effective remote access solutions that can be delivered through desktop outsourcing services.
- The rising cost and complexity associated with managing IT infrastructure in-house, which is making businesses more willing to outsource their desktops to third-party providers
Scope Of The Report
Report Attributes
Report Details
Report Title
Desktop Outsourcing Services Market Research Report
By Type
Hardware, Software & System
By Application
Large Enterprises, SMEs
By Companies
DXC Technology, Ciber Global, HCL Technologies, Getronics, Unisys, Fujitsu, CompuCom, Atos, Wipro Limited, Siemens, CGI, T-Systems International, Maintech, GlobalServe, IBM, Computacenter, Northrop Grumman, Stefanini, Dell, Computer Generated Solutions, Connectria, ScienceSoft, rediCloud, Peak Support, TaskUs
Regions Covered
North America, Europe, APAC, Latin America, MEA
Base Year
2021
Historical Year
2019 to 2020 (Data from 2010 can be provided as per availability)
Forecast Year
2030
Number of Pages
215
Number of Tables & Figures
151
Customization Available
Yes, the report can be customized as per your need.
Global Desktop Outsourcing Services Market Report Segments:
The global Desktop Outsourcing Services market is segmented on the basis of:
Types
Hardware, Software & System
The product segment provides information about the market share of each product and the respective CAGR during the forecast period. It lays out information about the product pricing parameters, trends, and profits that provides in-depth insights of the market. Furthermore, it discusses latest product developments & innovation in the market.
Applications
Large Enterprises, SMEs
The application segment fragments various applications of the product and provides information on the market share and growth rate of each application segment. It discusses the potential future applications of the products and driving and restraining factors of each application segment.
Some of the companies that are profiled in this report are:
- DXC Technology
- Ciber Global
- HCL Technologies
- Getronics
- Unisys
- Fujitsu
- CompuCom
- Atos
- Wipro Limited
- Siemens
- CGI
- T-Systems International
- Maintech
- GlobalServe
- IBM
- Computacenter
- Northrop Grumman
- Stefanini
- Dell
- Computer Generated Solutions
- Connectria
- ScienceSoft
- rediCloud
- Peak Support
- TaskUs
Highlights of The Desktop Outsourcing Services Market Report:
- The market structure and projections for the coming years.
- Drivers, restraints, opportunities, and current trends of market.
- Historical data and forecast.
- Estimations for the forecast period 2030.
- Developments and trends in the market.
- By Type:
- Hardware
- Software & System
- By Application:
- Large Enterprises
- SMEs
- Market scenario by region, sub-region, and country.
- Market share of the market players, company profiles, product specifications, SWOT analysis, and competitive landscape.
- Analysis regarding upstream raw materials, downstream demand, and current market dynamics.
- Government Policies, Macro & Micro economic factors are also included in the report.
We have studied the Desktop Outsourcing Services Market in 360 degrees via. both primary & secondary research methodologies. This helped us in building an understanding of the current market dynamics, supply-demand gap, pricing trends, product preferences, consumer patterns & so on. The findings were further validated through primary research with industry experts & opinion leaders across countries. The data is further compiled & validated through various market estimation & data validation methodologies. Further, we also have our in-house data forecasting model to predict market growth up to 2030.
Regional Analysis
- North America
- Europe
- Asia Pacific
- Middle East & Africa
- Latin America
Note: A country of choice can be added in the report at no extra cost. If more than one country needs to be added, the research quote will vary accordingly.
The geographical analysis part of the report provides information about the product sales in terms of volume and revenue in regions. It lays out potential opportunities for the new entrants, emerging players, and major players in the region. The regional analysis is done after considering the socio-economic factors and government regulations of the countries in the regions.
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8 Reasons to Buy This Report
- Includes a Chapter on the Impact of COVID-19 Pandemic On the Market
- Report Prepared After Conducting Interviews with Industry Experts & Top Designates of the Companies in the Market
- Implemented Robust Methodology to Prepare the Report
- Includes Graphs, Statistics, Flowcharts, and Infographics to Save Time
- Industry Growth Insights Provides 24/5 Assistance Regarding the Doubts in the Report
- Provides Information About the Top-winning Strategies Implemented by Industry Players.
- In-depth Insights On the Market Drivers, Restraints, Opportunities, and Threats
- Customization of the Report Available
Frequently Asked Questions?
Desktop outsourcing services are a type of business process outsourcing that provide a company's employees with the necessary skills and resources to carry out specific tasks on their own computers. This can include things like setting up new accounts, downloading software, or troubleshooting computer problems. Desktop outsourcing services can be particularly helpful for companies that have a large number of employees who need access to different types of technology but don't have the time or expertise to do it themselves.
Some of the major players in the desktop outsourcing services market are DXC Technology, Ciber Global, HCL Technologies, Getronics, Unisys, Fujitsu, CompuCom, Atos, Wipro Limited, Siemens, CGI, T-Systems International, Maintech, GlobalServe, IBM, Computacenter, Northrop Grumman, Stefanini, Dell, Computer Generated Solutions, Connectria, ScienceSoft, rediCloud, Peak Support, TaskUs.
The desktop outsourcing services market is expected to grow at a compound annual growth rate of 7.5%.
Chapter 1 Executive Summary
Chapter 2 Assumptions and Acronyms Used
Chapter 3 Research Methodology
Chapter 4 Desktop Outsourcing Services Market Overview
4.1 Introduction
4.1.1 Market Taxonomy
4.1.2 Market Definition
4.1.3 Macro-Economic Factors Impacting the Market Growth
4.2 Desktop Outsourcing Services Market Dynamics
4.2.1 Market Drivers
4.2.2 Market Restraints
4.2.3 Market Opportunity
4.3 Desktop Outsourcing Services Market - Supply Chain Analysis
4.3.1 List of Key Suppliers
4.3.2 List of Key Distributors
4.3.3 List of Key Consumers
4.4 Key Forces Shaping the Desktop Outsourcing Services Market
4.4.1 Bargaining Power of Suppliers
4.4.2 Bargaining Power of Buyers
4.4.3 Threat of Substitution
4.4.4 Threat of New Entrants
4.4.5 Competitive Rivalry
4.5 Global Desktop Outsourcing Services Market Size & Forecast, 2018-2028
4.5.1 Desktop Outsourcing Services Market Size and Y-o-Y Growth
4.5.2 Desktop Outsourcing Services Market Absolute $ Opportunity
Chapter 5 Global Desktop Outsourcing Services Market Analysis and Forecast by Type
5.1 Introduction
5.1.1 Key Market Trends & Growth Opportunities by Type
5.1.2 Basis Point Share (BPS) Analysis by Type
5.1.3 Absolute $ Opportunity Assessment by Type
5.2 Desktop Outsourcing Services Market Size Forecast by Type
5.2.1 Hardware
5.2.2 Software & System
5.3 Market Attractiveness Analysis by Type
Chapter 6 Global Desktop Outsourcing Services Market Analysis and Forecast by Applications
6.1 Introduction
6.1.1 Key Market Trends & Growth Opportunities by Applications
6.1.2 Basis Point Share (BPS) Analysis by Applications
6.1.3 Absolute $ Opportunity Assessment by Applications
6.2 Desktop Outsourcing Services Market Size Forecast by Applications
6.2.1 Large Enterprises
6.2.2 SMEs
6.3 Market Attractiveness Analysis by Applications
Chapter 7 Global Desktop Outsourcing Services Market Analysis and Forecast by Region
7.1 Introduction
7.1.1 Key Market Trends & Growth Opportunities by Region
7.1.2 Basis Point Share (BPS) Analysis by Region
7.1.3 Absolute $ Opportunity Assessment by Region
7.2 Desktop Outsourcing Services Market Size Forecast by Region
7.2.1 North America
7.2.2 Europe
7.2.3 Asia Pacific
7.2.4 Latin America
7.2.5 Middle East & Africa (MEA)
7.3 Market Attractiveness Analysis by Region
Chapter 8 Coronavirus Disease (COVID-19) Impact
8.1 Introduction
8.2 Current & Future Impact Analysis
8.3 Economic Impact Analysis
8.4 Government Policies
8.5 Investment Scenario
Chapter 9 North America Desktop Outsourcing Services Analysis and Forecast
9.1 Introduction
9.2 North America Desktop Outsourcing Services Market Size Forecast by Country
9.2.1 U.S.
9.2.2 Canada
9.3 Basis Point Share (BPS) Analysis by Country
9.4 Absolute $ Opportunity Assessment by Country
9.5 Market Attractiveness Analysis by Country
9.6 North America Desktop Outsourcing Services Market Size Forecast by Type
9.6.1 Hardware
9.6.2 Software & System
9.7 Basis Point Share (BPS) Analysis by Type
9.8 Absolute $ Opportunity Assessment by Type
9.9 Market Attractiveness Analysis by Type
9.10 North America Desktop Outsourcing Services Market Size Forecast by Applications
9.10.1 Large Enterprises
9.10.2 SMEs
9.11 Basis Point Share (BPS) Analysis by Applications
9.12 Absolute $ Opportunity Assessment by Applications
9.13 Market Attractiveness Analysis by Applications
Chapter 10 Europe Desktop Outsourcing Services Analysis and Forecast
10.1 Introduction
10.2 Europe Desktop Outsourcing Services Market Size Forecast by Country
10.2.1 Germany
10.2.2 France
10.2.3 Italy
10.2.4 U.K.
10.2.5 Spain
10.2.6 Russia
10.2.7 Rest of Europe
10.3 Basis Point Share (BPS) Analysis by Country
10.4 Absolute $ Opportunity Assessment by Country
10.5 Market Attractiveness Analysis by Country
10.6 Europe Desktop Outsourcing Services Market Size Forecast by Type
10.6.1 Hardware
10.6.2 Software & System
10.7 Basis Point Share (BPS) Analysis by Type
10.8 Absolute $ Opportunity Assessment by Type
10.9 Market Attractiveness Analysis by Type
10.10 Europe Desktop Outsourcing Services Market Size Forecast by Applications
10.10.1 Large Enterprises
10.10.2 SMEs
10.11 Basis Point Share (BPS) Analysis by Applications
10.12 Absolute $ Opportunity Assessment by Applications
10.13 Market Attractiveness Analysis by Applications
Chapter 11 Asia Pacific Desktop Outsourcing Services Analysis and Forecast
11.1 Introduction
11.2 Asia Pacific Desktop Outsourcing Services Market Size Forecast by Country
11.2.1 China
11.2.2 Japan
11.2.3 South Korea
11.2.4 India
11.2.5 Australia
11.2.6 South East Asia (SEA)
11.2.7 Rest of Asia Pacific (APAC)
11.3 Basis Point Share (BPS) Analysis by Country
11.4 Absolute $ Opportunity Assessment by Country
11.5 Market Attractiveness Analysis by Country
11.6 Asia Pacific Desktop Outsourcing Services Market Size Forecast by Type
11.6.1 Hardware
11.6.2 Software & System
11.7 Basis Point Share (BPS) Analysis by Type
11.8 Absolute $ Opportunity Assessment by Type
11.9 Market Attractiveness Analysis by Type
11.10 Asia Pacific Desktop Outsourcing Services Market Size Forecast by Applications
11.10.1 Large Enterprises
11.10.2 SMEs
11.11 Basis Point Share (BPS) Analysis by Applications
11.12 Absolute $ Opportunity Assessment by Applications
11.13 Market Attractiveness Analysis by Applications
Chapter 12 Latin America Desktop Outsourcing Services Analysis and Forecast
12.1 Introduction
12.2 Latin America Desktop Outsourcing Services Market Size Forecast by Country
12.2.1 Brazil
12.2.2 Mexico
12.2.3 Rest of Latin America (LATAM)
12.3 Basis Point Share (BPS) Analysis by Country
12.4 Absolute $ Opportunity Assessment by Country
12.5 Market Attractiveness Analysis by Country
12.6 Latin America Desktop Outsourcing Services Market Size Forecast by Type
12.6.1 Hardware
12.6.2 Software & System
12.7 Basis Point Share (BPS) Analysis by Type
12.8 Absolute $ Opportunity Assessment by Type
12.9 Market Attractiveness Analysis by Type
12.10 Latin America Desktop Outsourcing Services Market Size Forecast by Applications
12.10.1 Large Enterprises
12.10.2 SMEs
12.11 Basis Point Share (BPS) Analysis by Applications
12.12 Absolute $ Opportunity Assessment by Applications
12.13 Market Attractiveness Analysis by Applications
Chapter 13 Middle East & Africa (MEA) Desktop Outsourcing Services Analysis and Forecast
13.1 Introduction
13.2 Middle East & Africa (MEA) Desktop Outsourcing Services Market Size Forecast by Country
13.2.1 Saudi Arabia
13.2.2 South Africa
13.2.3 UAE
13.2.4 Rest of Middle East & Africa (MEA)
13.3 Basis Point Share (BPS) Analysis by Country
13.4 Absolute $ Opportunity Assessment by Country
13.5 Market Attractiveness Analysis by Country
13.6 Middle East & Africa (MEA) Desktop Outsourcing Services Market Size Forecast by Type
13.6.1 Hardware
13.6.2 Software & System
13.7 Basis Point Share (BPS) Analysis by Type
13.8 Absolute $ Opportunity Assessment by Type
13.9 Market Attractiveness Analysis by Type
13.10 Middle East & Africa (MEA) Desktop Outsourcing Services Market Size Forecast by Applications
13.10.1 Large Enterprises
13.10.2 SMEs
13.11 Basis Point Share (BPS) Analysis by Applications
13.12 Absolute $ Opportunity Assessment by Applications
13.13 Market Attractiveness Analysis by Applications
Chapter 14 Competition Landscape
14.1 Desktop Outsourcing Services Market: Competitive Dashboard
14.2 Global Desktop Outsourcing Services Market: Market Share Analysis, 2019
14.3 Company Profiles (Details – Overview, Financials, Developments, Strategy)
14.3.1 DXC Technology
14.3.2 Ciber Global
14.3.3 HCL Technologies
14.3.4 Getronics
14.3.5 Unisys
14.3.6 Fujitsu
14.3.7 CompuCom
14.3.8 Atos
14.3.9 Wipro Limited
14.3.10 Siemens
14.3.11 CGI
14.3.12 T-Systems International
14.3.13 Maintech
14.3.14 GlobalServe
14.3.15 IBM
14.3.16 Computacenter
14.3.17 Northrop Grumman
14.3.18 Stefanini
14.3.19 Dell
14.3.20 Computer Generated Solutions
14.3.21 Connectria
14.3.22 ScienceSoft
14.3.23 rediCloud
14.3.24 Peak Support
14.3.25 TaskUs
