Market Overview:
The global document outsourcing market is expected to grow at a CAGR of 7.5% from 2018 to 2030. The market growth is attributed to the increasing demand for document processing services, rising need for cost-effective solutions, and growing adoption of digital technologies. The onsite contracted services segment is expected to hold the largest share of the global document outsourcing market in 2018. However, the DPO (document process outsourcing) services segment is projected to grow at the highest CAGR during the forecast period. The BFSI sector accounted for the largest share of the global document outsourcing market in 2017 and this trend is expected to continue duringthe forecast period. This can be attributedto th egrowing need for cost-effective solutions and compliance with regulatory requirements in this sector .
Product Definition:
Document Outsourcing is the process of hiring a third party to manage and/or create specific documents for your company. This can include anything from creating employee handbooks to drafting contracts. The importance of document outsourcing lies in the fact that it can save your company time and money while also ensuring that all documents are created or managed in a consistent, accurate manner.
Onsite Contracted Services:
Onsite Contracted Services, also known as in-house services or internal outsourcing is a method where an organization contracts the work to be done by an employee from the same organization. The advantage of this service is that it helps in reducing cost and time involved in managing projects. It also helps organizations to focus on their core competencies and reduce administration tasks.
The global OSS market was valued at USD 5,15 billion in 2015.
Statement Printing Services:
The global statement printing services and it's usage in the document outsourcing market is expected to witness significant growth over the forecast period. The major factor that propels this growth includes increasing demand for customized documents with specific layout, design, and typeface. Moreover, growing need for high volume with low turnaround time also contributes towards market development.
Application Insights:
The market is segmented by application into Banking, Financial Services and Insurance (BFSI), healthcare, legal, telecommunication and manufacturing. The BFSI sector accounted for the largest share in 2016 owing to the high demand from this industry. Outsourcing of documents such as birth certificates, passports and Driving License has become necessary while transacting business with authorities or banks abroad. As a result, demand for online document outsourcing services has increased significantly over the past few years.
The banking sector in India was one of the first sectors to adopt online document outsourcing services due to strict regulations regarding safety standards at their premises resulting in increased use of these services by banks across all applications including ATM cards & POS transactions.
Regional Analysis:
The North American region dominated the global document outsourcing market in 2017. The growth can be attributed to the presence of a large number of DPOs and their strong network in the region. Furthermore, increasing demand for digitalization is also expected to drive regional market growth over the forecast period.
Asia Pacific is anticipated to witness significant growth over the forecast period owing to increased awareness regarding benefits offered by DPOs and their ability to offer cost-effective services compared with in-house staff, especially when it comes to producing high volumes of documents within strict timelines. Moreover, growing penetration of e-commerce companies that require processing of various legal requirements associated with contracts such as confidentiality agreements and non-disclosure agreements will drive regional demand further.
Growth Factors:
- Increasing demand for document management and archiving solutions from small and medium businesses (SMBs) due to the growing need to reduce costs and improve operational efficiency.
- The increasing trend of paperless offices, which is driving the demand for document outsourcing services that can help organizations manage their digital documents more effectively.
- Rapid growth in the number of mobile devices and BYOD policies, which is resulting in a surge in the amount of data being created, stored, and shared across organizations. This is fueling demand for document outsourcing services that can help companies manage this influx of data securely and efficiently.
- The rising popularity of cloud-based storage solutions, which is making it easier for businesses to store and access their documents from anywhere at any time. This is boosting demand for document outsourcing services that offer cloud-based storage options as well as other value-added features like collaboration tools, security features, etc.).
Scope Of The Report
Report Attributes
Report Details
Report Title
Document Outsourcing Market Research Report
By Type
Onsite Contracted Services, Statement Printing Services, DPO (Document Process Outsourcing) Services
By Application
BFSI, Healthcare, Legal, Telecommunication, Manufacturing, Other
By Companies
Ricoh, Accenture, HP, Arvato, Xerox, Lexmark International, ABBYY, Canon, Swiss Post, ARC Document Solutions, Konica Minolta
Regions Covered
North America, Europe, APAC, Latin America, MEA
Base Year
2021
Historical Year
2019 to 2020 (Data from 2010 can be provided as per availability)
Forecast Year
2030
Number of Pages
146
Number of Tables & Figures
103
Customization Available
Yes, the report can be customized as per your need.
Global Document Outsourcing Market Report Segments:
The global Document Outsourcing market is segmented on the basis of:
Types
Onsite Contracted Services, Statement Printing Services, DPO (Document Process Outsourcing) Services
The product segment provides information about the market share of each product and the respective CAGR during the forecast period. It lays out information about the product pricing parameters, trends, and profits that provides in-depth insights of the market. Furthermore, it discusses latest product developments & innovation in the market.
Applications
BFSI, Healthcare, Legal, Telecommunication, Manufacturing, Other
The application segment fragments various applications of the product and provides information on the market share and growth rate of each application segment. It discusses the potential future applications of the products and driving and restraining factors of each application segment.
Some of the companies that are profiled in this report are:
- Ricoh
- Accenture
- HP
- Arvato
- Xerox
- Lexmark International
- ABBYY
- Canon
- Swiss Post
- ARC Document Solutions
- Konica Minolta
Highlights of The Document Outsourcing Market Report:
- The market structure and projections for the coming years.
- Drivers, restraints, opportunities, and current trends of market.
- Historical data and forecast.
- Estimations for the forecast period 2030.
- Developments and trends in the market.
- By Type:
- Onsite Contracted Services
- Statement Printing Services
- DPO (Document Process Outsourcing) Services
- By Application:
- BFSI
- Healthcare
- Legal
- Telecommunication
- Manufacturing
- Other
- Market scenario by region, sub-region, and country.
- Market share of the market players, company profiles, product specifications, SWOT analysis, and competitive landscape.
- Analysis regarding upstream raw materials, downstream demand, and current market dynamics.
- Government Policies, Macro & Micro economic factors are also included in the report.
We have studied the Document Outsourcing Market in 360 degrees via. both primary & secondary research methodologies. This helped us in building an understanding of the current market dynamics, supply-demand gap, pricing trends, product preferences, consumer patterns & so on. The findings were further validated through primary research with industry experts & opinion leaders across countries. The data is further compiled & validated through various market estimation & data validation methodologies. Further, we also have our in-house data forecasting model to predict market growth up to 2030.
Regional Analysis
- North America
- Europe
- Asia Pacific
- Middle East & Africa
- Latin America
Note: A country of choice can be added in the report at no extra cost. If more than one country needs to be added, the research quote will vary accordingly.
The geographical analysis part of the report provides information about the product sales in terms of volume and revenue in regions. It lays out potential opportunities for the new entrants, emerging players, and major players in the region. The regional analysis is done after considering the socio-economic factors and government regulations of the countries in the regions.
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8 Reasons to Buy This Report
- Includes a Chapter on the Impact of COVID-19 Pandemic On the Market
- Report Prepared After Conducting Interviews with Industry Experts & Top Designates of the Companies in the Market
- Implemented Robust Methodology to Prepare the Report
- Includes Graphs, Statistics, Flowcharts, and Infographics to Save Time
- Industry Growth Insights Provides 24/5 Assistance Regarding the Doubts in the Report
- Provides Information About the Top-winning Strategies Implemented by Industry Players.
- In-depth Insights On the Market Drivers, Restraints, Opportunities, and Threats
- Customization of the Report Available
Frequently Asked Questions?
Document outsourcing is the process of contracting with a third-party company to provide document production services. This can include everything from creating and printing documents to scanning and digitizing them. Document outsourcing can be an effective way to save time and money, while still ensuring high quality output.
Some of the major players in the document outsourcing market are Ricoh, Accenture, HP, Arvato, Xerox, Lexmark International, ABBYY, Canon, Swiss Post, ARC Document Solutions, Konica Minolta.
The document outsourcing market is expected to register a CAGR of 7.5%.
Chapter 1 Executive Summary
Chapter 2 Assumptions and Acronyms Used
Chapter 3 Research Methodology
Chapter 4 Document Outsourcing Market Overview
4.1 Introduction
4.1.1 Market Taxonomy
4.1.2 Market Definition
4.1.3 Macro-Economic Factors Impacting the Market Growth
4.2 Document Outsourcing Market Dynamics
4.2.1 Market Drivers
4.2.2 Market Restraints
4.2.3 Market Opportunity
4.3 Document Outsourcing Market - Supply Chain Analysis
4.3.1 List of Key Suppliers
4.3.2 List of Key Distributors
4.3.3 List of Key Consumers
4.4 Key Forces Shaping the Document Outsourcing Market
4.4.1 Bargaining Power of Suppliers
4.4.2 Bargaining Power of Buyers
4.4.3 Threat of Substitution
4.4.4 Threat of New Entrants
4.4.5 Competitive Rivalry
4.5 Global Document Outsourcing Market Size & Forecast, 2018-2028
4.5.1 Document Outsourcing Market Size and Y-o-Y Growth
4.5.2 Document Outsourcing Market Absolute $ Opportunity
Chapter 5 Global Document Outsourcing Market Analysis and Forecast by Type
5.1 Introduction
5.1.1 Key Market Trends & Growth Opportunities by Type
5.1.2 Basis Point Share (BPS) Analysis by Type
5.1.3 Absolute $ Opportunity Assessment by Type
5.2 Document Outsourcing Market Size Forecast by Type
5.2.1 Onsite Contracted Services
5.2.2 Statement Printing Services
5.2.3 DPO (Document Process Outsourcing) Services
5.3 Market Attractiveness Analysis by Type
Chapter 6 Global Document Outsourcing Market Analysis and Forecast by Applications
6.1 Introduction
6.1.1 Key Market Trends & Growth Opportunities by Applications
6.1.2 Basis Point Share (BPS) Analysis by Applications
6.1.3 Absolute $ Opportunity Assessment by Applications
6.2 Document Outsourcing Market Size Forecast by Applications
6.2.1 BFSI
6.2.2 Healthcare
6.2.3 Legal
6.2.4 Telecommunication
6.2.5 Manufacturing
6.2.6 Other
6.3 Market Attractiveness Analysis by Applications
Chapter 7 Global Document Outsourcing Market Analysis and Forecast by Region
7.1 Introduction
7.1.1 Key Market Trends & Growth Opportunities by Region
7.1.2 Basis Point Share (BPS) Analysis by Region
7.1.3 Absolute $ Opportunity Assessment by Region
7.2 Document Outsourcing Market Size Forecast by Region
7.2.1 North America
7.2.2 Europe
7.2.3 Asia Pacific
7.2.4 Latin America
7.2.5 Middle East & Africa (MEA)
7.3 Market Attractiveness Analysis by Region
Chapter 8 Coronavirus Disease (COVID-19) Impact
8.1 Introduction
8.2 Current & Future Impact Analysis
8.3 Economic Impact Analysis
8.4 Government Policies
8.5 Investment Scenario
Chapter 9 North America Document Outsourcing Analysis and Forecast
9.1 Introduction
9.2 North America Document Outsourcing Market Size Forecast by Country
9.2.1 U.S.
9.2.2 Canada
9.3 Basis Point Share (BPS) Analysis by Country
9.4 Absolute $ Opportunity Assessment by Country
9.5 Market Attractiveness Analysis by Country
9.6 North America Document Outsourcing Market Size Forecast by Type
9.6.1 Onsite Contracted Services
9.6.2 Statement Printing Services
9.6.3 DPO (Document Process Outsourcing) Services
9.7 Basis Point Share (BPS) Analysis by Type
9.8 Absolute $ Opportunity Assessment by Type
9.9 Market Attractiveness Analysis by Type
9.10 North America Document Outsourcing Market Size Forecast by Applications
9.10.1 BFSI
9.10.2 Healthcare
9.10.3 Legal
9.10.4 Telecommunication
9.10.5 Manufacturing
9.10.6 Other
9.11 Basis Point Share (BPS) Analysis by Applications
9.12 Absolute $ Opportunity Assessment by Applications
9.13 Market Attractiveness Analysis by Applications
Chapter 10 Europe Document Outsourcing Analysis and Forecast
10.1 Introduction
10.2 Europe Document Outsourcing Market Size Forecast by Country
10.2.1 Germany
10.2.2 France
10.2.3 Italy
10.2.4 U.K.
10.2.5 Spain
10.2.6 Russia
10.2.7 Rest of Europe
10.3 Basis Point Share (BPS) Analysis by Country
10.4 Absolute $ Opportunity Assessment by Country
10.5 Market Attractiveness Analysis by Country
10.6 Europe Document Outsourcing Market Size Forecast by Type
10.6.1 Onsite Contracted Services
10.6.2 Statement Printing Services
10.6.3 DPO (Document Process Outsourcing) Services
10.7 Basis Point Share (BPS) Analysis by Type
10.8 Absolute $ Opportunity Assessment by Type
10.9 Market Attractiveness Analysis by Type
10.10 Europe Document Outsourcing Market Size Forecast by Applications
10.10.1 BFSI
10.10.2 Healthcare
10.10.3 Legal
10.10.4 Telecommunication
10.10.5 Manufacturing
10.10.6 Other
10.11 Basis Point Share (BPS) Analysis by Applications
10.12 Absolute $ Opportunity Assessment by Applications
10.13 Market Attractiveness Analysis by Applications
Chapter 11 Asia Pacific Document Outsourcing Analysis and Forecast
11.1 Introduction
11.2 Asia Pacific Document Outsourcing Market Size Forecast by Country
11.2.1 China
11.2.2 Japan
11.2.3 South Korea
11.2.4 India
11.2.5 Australia
11.2.6 South East Asia (SEA)
11.2.7 Rest of Asia Pacific (APAC)
11.3 Basis Point Share (BPS) Analysis by Country
11.4 Absolute $ Opportunity Assessment by Country
11.5 Market Attractiveness Analysis by Country
11.6 Asia Pacific Document Outsourcing Market Size Forecast by Type
11.6.1 Onsite Contracted Services
11.6.2 Statement Printing Services
11.6.3 DPO (Document Process Outsourcing) Services
11.7 Basis Point Share (BPS) Analysis by Type
11.8 Absolute $ Opportunity Assessment by Type
11.9 Market Attractiveness Analysis by Type
11.10 Asia Pacific Document Outsourcing Market Size Forecast by Applications
11.10.1 BFSI
11.10.2 Healthcare
11.10.3 Legal
11.10.4 Telecommunication
11.10.5 Manufacturing
11.10.6 Other
11.11 Basis Point Share (BPS) Analysis by Applications
11.12 Absolute $ Opportunity Assessment by Applications
11.13 Market Attractiveness Analysis by Applications
Chapter 12 Latin America Document Outsourcing Analysis and Forecast
12.1 Introduction
12.2 Latin America Document Outsourcing Market Size Forecast by Country
12.2.1 Brazil
12.2.2 Mexico
12.2.3 Rest of Latin America (LATAM)
12.3 Basis Point Share (BPS) Analysis by Country
12.4 Absolute $ Opportunity Assessment by Country
12.5 Market Attractiveness Analysis by Country
12.6 Latin America Document Outsourcing Market Size Forecast by Type
12.6.1 Onsite Contracted Services
12.6.2 Statement Printing Services
12.6.3 DPO (Document Process Outsourcing) Services
12.7 Basis Point Share (BPS) Analysis by Type
12.8 Absolute $ Opportunity Assessment by Type
12.9 Market Attractiveness Analysis by Type
12.10 Latin America Document Outsourcing Market Size Forecast by Applications
12.10.1 BFSI
12.10.2 Healthcare
12.10.3 Legal
12.10.4 Telecommunication
12.10.5 Manufacturing
12.10.6 Other
12.11 Basis Point Share (BPS) Analysis by Applications
12.12 Absolute $ Opportunity Assessment by Applications
12.13 Market Attractiveness Analysis by Applications
Chapter 13 Middle East & Africa (MEA) Document Outsourcing Analysis and Forecast
13.1 Introduction
13.2 Middle East & Africa (MEA) Document Outsourcing Market Size Forecast by Country
13.2.1 Saudi Arabia
13.2.2 South Africa
13.2.3 UAE
13.2.4 Rest of Middle East & Africa (MEA)
13.3 Basis Point Share (BPS) Analysis by Country
13.4 Absolute $ Opportunity Assessment by Country
13.5 Market Attractiveness Analysis by Country
13.6 Middle East & Africa (MEA) Document Outsourcing Market Size Forecast by Type
13.6.1 Onsite Contracted Services
13.6.2 Statement Printing Services
13.6.3 DPO (Document Process Outsourcing) Services
13.7 Basis Point Share (BPS) Analysis by Type
13.8 Absolute $ Opportunity Assessment by Type
13.9 Market Attractiveness Analysis by Type
13.10 Middle East & Africa (MEA) Document Outsourcing Market Size Forecast by Applications
13.10.1 BFSI
13.10.2 Healthcare
13.10.3 Legal
13.10.4 Telecommunication
13.10.5 Manufacturing
13.10.6 Other
13.11 Basis Point Share (BPS) Analysis by Applications
13.12 Absolute $ Opportunity Assessment by Applications
13.13 Market Attractiveness Analysis by Applications
Chapter 14 Competition Landscape
14.1 Document Outsourcing Market: Competitive Dashboard
14.2 Global Document Outsourcing Market: Market Share Analysis, 2019
14.3 Company Profiles (Details – Overview, Financials, Developments, Strategy)
14.3.1 Ricoh
14.3.2 Accenture
14.3.3 HP
14.3.4 Arvato
14.3.5 Xerox
14.3.6 Lexmark International
14.3.7 ABBYY
14.3.8 Canon
14.3.9 Swiss Post
14.3.10 ARC Document Solutions
14.3.11 Konica Minolta
