Market Overview:
The global higher-ed CRM software market is expected to grow at a CAGR of 10.8% during the forecast period from 2018 to 2030. The growth in this market can be attributed to the increasing demand for customer relationship management (CRM) software among colleges and universities, career schools, continuing education institutions, and community colleges. Additionally, the growing adoption of cloud-based CRM software is also contributing to the growth of this market. However, lack of awareness about the benefits offered by CRM software is restraining the growth of this market.
Product Definition:
Higher-Ed CRM Software is a type of software that helps colleges and universities manage their relationships with current and potential students. It can be used to track interactions with students, keep track of their progress through school, and contact them when it is time to enroll or apply for scholarships. Higher-Ed CRM Software can also help schools keep track of alumni relationships.
Cloud-based:
Cloud-based software is a type of software that provides services over the internet. The service includes data storage, sharing, and retrieval. Cloud computing has been evolving in recent years due to increased demand for on-demand information resources and low cost of usage. Cloud computing offers several benefits such as scalability, agility, reliability & accessibility along with reduced IT costs which are expected to boost its adoption among higher education CRM solutions users in the coming years.
On-premises:
On-premises software is a type of software that is installed and used directly as the source code is being processed. The installation process can be done by the organization's in-house IT department or outsourced to an IT company. On-premises solutions are mostly preferred by large organizations, which have high investment capacity for technology and prefer to install custom solution for their business needs.
Application Insights:
The colleges and universities segment accounted for the largest share in 2015. The segment is anticipated to continue its dominance over the forecast period owing to various factors such as increasing number of students, growing awareness about admissions, and rising competition among schools. In addition, this application offers a variety of functionalities that enable institutions to manage their enrollment process efficiently.
Career schools and ¢â‚¬Å“careers¢â‚¬ are expected to grow at a significant rate over the forecast period due to increasing demand from working professionals desiring flexible learning options that suit their busy lifestyles. Furthermore, these organizations offer specialized courses in various fields including business management & marketing, healthcare management & administration along with soft skills training such as communication skills and computer applications which contributes towards higher-ed CRM software market growth across regions.
The other application category includes community colleges.
Regional Analysis:
North America dominated the global higher-ed CRM software market in 2017. The presence of a large number of universities and colleges, coupled with increased spending on education, is expected to drive the regional growth. According to data published by the National Center for Education Statistics (NCES), there are 1,863 institutions that offer postsecondary education in North America. This includes 468 four-year universities and 1,058 two-year schools as well as other types of institutions such as technical institutes and community colleges.
Asia Pacific is anticipated to witness significant growth over the forecast period owing to increasing investments from governments across various countries in developing higher education infrastructure leading to an increase in demand for customer relationship management solutions over this region.
Growth Factors:
- Increasing demand for online and distance learning courses
- Rising number of students opting for higher education
- Proliferation of mobile devices and apps among students
- Emergence of new business models in the education sector
- Growing focus on student retention and engagement
Scope Of The Report
Report Attributes
Report Details
Report Title
Higher-Ed CRM Software Market Research Report
By Type
Cloud-based, On-premises
By Application
Colleges and Universities, Career Schools, Continuing Education, Community Colleges
By Companies
SchoolMint, Campus Management, FileInvite, Ascend Software, BocaVox, Ellucian, Embark Campus, Admittor, Admitek, Creatrix Campus, Technolutions, Finalsite, STARS Campus Solutions
Regions Covered
North America, Europe, APAC, Latin America, MEA
Base Year
2021
Historical Year
2019 to 2020 (Data from 2010 can be provided as per availability)
Forecast Year
2030
Number of Pages
145
Number of Tables & Figures
102
Customization Available
Yes, the report can be customized as per your need.
Global Higher-Ed CRM Software Market Report Segments:
The global Higher-Ed CRM Software market is segmented on the basis of:
Types
Cloud-based, On-premises
The product segment provides information about the market share of each product and the respective CAGR during the forecast period. It lays out information about the product pricing parameters, trends, and profits that provides in-depth insights of the market. Furthermore, it discusses latest product developments & innovation in the market.
Applications
Colleges and Universities, Career Schools, Continuing Education, Community Colleges
The application segment fragments various applications of the product and provides information on the market share and growth rate of each application segment. It discusses the potential future applications of the products and driving and restraining factors of each application segment.
Some of the companies that are profiled in this report are:
- SchoolMint
- Campus Management
- FileInvite
- Ascend Software
- BocaVox
- Ellucian
- Embark Campus
- Admittor
- Admitek
- Creatrix Campus
- Technolutions
- Finalsite
- STARS Campus Solutions
Highlights of The Higher-Ed CRM Software Market Report:
- The market structure and projections for the coming years.
- Drivers, restraints, opportunities, and current trends of market.
- Historical data and forecast.
- Estimations for the forecast period 2030.
- Developments and trends in the market.
- By Type:
- Cloud-based
- On-premises
- By Application:
- Colleges and Universities
- Career Schools
- Continuing Education
- Community Colleges
- Market scenario by region, sub-region, and country.
- Market share of the market players, company profiles, product specifications, SWOT analysis, and competitive landscape.
- Analysis regarding upstream raw materials, downstream demand, and current market dynamics.
- Government Policies, Macro & Micro economic factors are also included in the report.
We have studied the Higher-Ed CRM Software Market in 360 degrees via. both primary & secondary research methodologies. This helped us in building an understanding of the current market dynamics, supply-demand gap, pricing trends, product preferences, consumer patterns & so on. The findings were further validated through primary research with industry experts & opinion leaders across countries. The data is further compiled & validated through various market estimation & data validation methodologies. Further, we also have our in-house data forecasting model to predict market growth up to 2030.
Regional Analysis
- North America
- Europe
- Asia Pacific
- Middle East & Africa
- Latin America
Note: A country of choice can be added in the report at no extra cost. If more than one country needs to be added, the research quote will vary accordingly.
The geographical analysis part of the report provides information about the product sales in terms of volume and revenue in regions. It lays out potential opportunities for the new entrants, emerging players, and major players in the region. The regional analysis is done after considering the socio-economic factors and government regulations of the countries in the regions.
How you may use our products:
- Correctly Positioning New Products
- Market Entry Strategies
- Business Expansion Strategies
- Consumer Insights
- Understanding Competition Scenario
- Product & Brand Management
- Channel & Customer Management
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8 Reasons to Buy This Report
- Includes a Chapter on the Impact of COVID-19 Pandemic On the Market
- Report Prepared After Conducting Interviews with Industry Experts & Top Designates of the Companies in the Market
- Implemented Robust Methodology to Prepare the Report
- Includes Graphs, Statistics, Flowcharts, and Infographics to Save Time
- Industry Growth Insights Provides 24/5 Assistance Regarding the Doubts in the Report
- Provides Information About the Top-winning Strategies Implemented by Industry Players.
- In-depth Insights On the Market Drivers, Restraints, Opportunities, and Threats
- Customization of the Report Available
Frequently Asked Questions?
Higher-Ed CRM software is a software application that helps colleges and universities manage their customer relationships. It can help institutions track customer data, create custom marketing campaigns, and manage communication with customers.
Some of the major players in the higher-ed crm software market are SchoolMint, Campus Management, FileInvite, Ascend Software, BocaVox, Ellucian, Embark Campus, Admittor, Admitek, Creatrix Campus, Technolutions, Finalsite, STARS Campus Solutions.
The higher-ed crm software market is expected to register a CAGR of 10.8%.
Chapter 1 Executive Summary
Chapter 2 Assumptions and Acronyms Used
Chapter 3 Research Methodology
Chapter 4 Higher-Ed CRM Software Market Overview
4.1 Introduction
4.1.1 Market Taxonomy
4.1.2 Market Definition
4.1.3 Macro-Economic Factors Impacting the Market Growth
4.2 Higher-Ed CRM Software Market Dynamics
4.2.1 Market Drivers
4.2.2 Market Restraints
4.2.3 Market Opportunity
4.3 Higher-Ed CRM Software Market - Supply Chain Analysis
4.3.1 List of Key Suppliers
4.3.2 List of Key Distributors
4.3.3 List of Key Consumers
4.4 Key Forces Shaping the Higher-Ed CRM Software Market
4.4.1 Bargaining Power of Suppliers
4.4.2 Bargaining Power of Buyers
4.4.3 Threat of Substitution
4.4.4 Threat of New Entrants
4.4.5 Competitive Rivalry
4.5 Global Higher-Ed CRM Software Market Size & Forecast, 2020-2028
4.5.1 Higher-Ed CRM Software Market Size and Y-o-Y Growth
4.5.2 Higher-Ed CRM Software Market Absolute $ Opportunity
Chapter 5 Global Market Analysis and Forecast by Type
5.1 Introduction
5.1.1 Key Market Trends & Growth Opportunities by Type
5.1.2 Basis Point Share (BPS) Analysis by Type
5.1.3 Absolute $ Opportunity Assessment by Type
5.2 Market Size Forecast by Type
5.2.1 Cloud-based
5.2.2 On-premises
5.3 Market Attractiveness Analysis by Type
Chapter 6 Global Market Analysis and Forecast by Applications
6.1 Introduction
6.1.1 Key Market Trends & Growth Opportunities by Applications
6.1.2 Basis Point Share (BPS) Analysis by Applications
6.1.3 Absolute $ Opportunity Assessment by Applications
6.2 Market Size Forecast by Applications
6.2.1 Colleges and Universities
6.2.2 Career Schools
6.2.3 Continuing Education
6.2.4 Community Colleges
6.3 Market Attractiveness Analysis by Applications
Chapter 7 Global Higher-Ed CRM Software Market Analysis and Forecast by Region
7.1 Introduction
7.1.1 Key Market Trends & Growth Opportunities by Region
7.1.2 Basis Point Share (BPS) Analysis by Region
7.1.3 Absolute $ Opportunity Assessment by Region
7.2 Higher-Ed CRM Software Market Size Forecast by Region
7.2.1 North America
7.2.2 Europe
7.2.3 Asia Pacific
7.2.4 Latin America
7.2.5 Middle East & Africa (MEA)
7.3 Market Attractiveness Analysis by Region
Chapter 8 Coronavirus Disease (COVID-19) Impact
8.1 Introduction
8.2 Current & Future Impact Analysis
8.3 Economic Impact Analysis
8.4 Government Policies
8.5 Investment Scenario
Chapter 9 North America Analysis and Forecast
9.1 Introduction
9.2 North America Market Size Forecast by Country
9.2.1 U.S.
9.2.2 Canada
9.3 Basis Point Share (BPS) Analysis by Country
9.4 Absolute $ Opportunity Assessment by Country
9.5 Market Attractiveness Analysis by Country
9.6 North America Market Size Forecast by Type
9.6.1 Cloud-based
9.6.2 On-premises
9.7 Basis Point Share (BPS) Analysis by Type
9.8 Absolute $ Opportunity Assessment by Type
9.9 Market Attractiveness Analysis by Type
9.10 North America Market Size Forecast by Applications
9.10.1 Colleges and Universities
9.10.2 Career Schools
9.10.3 Continuing Education
9.10.4 Community Colleges
9.11 Basis Point Share (BPS) Analysis by Applications
9.12 Absolute $ Opportunity Assessment by Applications
9.13 Market Attractiveness Analysis by Applications
Chapter 10 Europe Analysis and Forecast
10.1 Introduction
10.2 Europe Market Size Forecast by Country
10.2.1 Germany
10.2.2 France
10.2.3 Italy
10.2.4 U.K.
10.2.5 Spain
10.2.6 Russia
10.2.7 Rest of Europe
10.3 Basis Point Share (BPS) Analysis by Country
10.4 Absolute $ Opportunity Assessment by Country
10.5 Market Attractiveness Analysis by Country
10.6 Europe Market Size Forecast by Type
10.6.1 Cloud-based
10.6.2 On-premises
10.7 Basis Point Share (BPS) Analysis by Type
10.8 Absolute $ Opportunity Assessment by Type
10.9 Market Attractiveness Analysis by Type
10.10 Europe Market Size Forecast by Applications
10.10.1 Colleges and Universities
10.10.2 Career Schools
10.10.3 Continuing Education
10.10.4 Community Colleges
10.11 Basis Point Share (BPS) Analysis by Applications
10.12 Absolute $ Opportunity Assessment by Applications
10.13 Market Attractiveness Analysis by Applications
Chapter 11 Asia Pacific Analysis and Forecast
11.1 Introduction
11.2 Asia Pacific Market Size Forecast by Country
11.2.1 China
11.2.2 Japan
11.2.3 South Korea
11.2.4 India
11.2.5 Australia
11.2.6 South East Asia (SEA)
11.2.7 Rest of Asia Pacific (APAC)
11.3 Basis Point Share (BPS) Analysis by Country
11.4 Absolute $ Opportunity Assessment by Country
11.5 Market Attractiveness Analysis by Country
11.6 Asia Pacific Market Size Forecast by Type
11.6.1 Cloud-based
11.6.2 On-premises
11.7 Basis Point Share (BPS) Analysis by Type
11.8 Absolute $ Opportunity Assessment by Type
11.9 Market Attractiveness Analysis by Type
11.10 Asia Pacific Market Size Forecast by Applications
11.10.1 Colleges and Universities
11.10.2 Career Schools
11.10.3 Continuing Education
11.10.4 Community Colleges
11.11 Basis Point Share (BPS) Analysis by Applications
11.12 Absolute $ Opportunity Assessment by Applications
11.13 Market Attractiveness Analysis by Applications
Chapter 12 Latin America Analysis and Forecast
12.1 Introduction
12.2 Latin America Market Size Forecast by Country
12.2.1 Brazil
12.2.2 Mexico
12.2.3 Rest of Latin America (LATAM)
12.3 Basis Point Share (BPS) Analysis by Country
12.4 Absolute $ Opportunity Assessment by Country
12.5 Market Attractiveness Analysis by Country
12.6 Latin America Market Size Forecast by Type
12.6.1 Cloud-based
12.6.2 On-premises
12.7 Basis Point Share (BPS) Analysis by Type
12.8 Absolute $ Opportunity Assessment by Type
12.9 Market Attractiveness Analysis by Type
12.10 Latin America Market Size Forecast by Applications
12.10.1 Colleges and Universities
12.10.2 Career Schools
12.10.3 Continuing Education
12.10.4 Community Colleges
12.11 Basis Point Share (BPS) Analysis by Applications
12.12 Absolute $ Opportunity Assessment by Applications
12.13 Market Attractiveness Analysis by Applications
Chapter 13 Middle East & Africa (MEA) Analysis and Forecast
13.1 Introduction
13.2 Middle East & Africa (MEA) Market Size Forecast by Country
13.2.1 Saudi Arabia
13.2.2 South Africa
13.2.3 UAE
13.2.4 Rest of Middle East & Africa (MEA)
13.3 Basis Point Share (BPS) Analysis by Country
13.4 Absolute $ Opportunity Assessment by Country
13.5 Market Attractiveness Analysis by Country
13.6 Middle East & Africa (MEA) Market Size Forecast by Type
13.6.1 Cloud-based
13.6.2 On-premises
13.7 Basis Point Share (BPS) Analysis by Type
13.8 Absolute $ Opportunity Assessment by Type
13.9 Market Attractiveness Analysis by Type
13.10 Middle East & Africa (MEA) Market Size Forecast by Applications
13.10.1 Colleges and Universities
13.10.2 Career Schools
13.10.3 Continuing Education
13.10.4 Community Colleges
13.11 Basis Point Share (BPS) Analysis by Applications
13.12 Absolute $ Opportunity Assessment by Applications
13.13 Market Attractiveness Analysis by Applications
Chapter 14 Competition Landscape
14.1 Higher-Ed CRM Software Market: Competitive Dashboard
14.2 Global Higher-Ed CRM Software Market: Market Share Analysis, 2019
14.3 Company Profiles (Details – Overview, Financials, Developments, Strategy)
14.3.1 SchoolMint
14.3.2 Campus Management
14.3.3 FileInvite
14.3.4 Ascend Software
14.3.5 BocaVox
14.3.6 Ellucian
14.3.7 Embark Campus
14.3.8 Admittor
14.3.9 Admitek
14.3.10 Creatrix Campus
14.3.11 Technolutions
14.3.12 Finalsite
14.3.13 STARS Campus Solutions
