Market Overview:
The global indirect procurement BPO market is expected to grow at a CAGR of 10.8% during the forecast period from 2018 to 2030. The market growth can be attributed to the increasing demand for cost-effective and efficient services across different industry verticals. The marketing related services segment is expected to hold the largest share of the global indirect procurement BPO market in 2018, followed by IT related services and HR related services segments. The CPG & retail sector is expected to account for the largest share of the global application segment in 2018, followed by BFSI sector and manufacturing sector. North America is expected to hold the largest share of the global indirect procurement BPO market in 2018, followed by Europe and Asia Pacific.
Product Definition:
Indirect procurement is the process of procuring goods or services that are not directly related to the production of a company's products or the provision of its services. These goods and services may be necessary for the operation of a company, but they are not specific to its core business. Indirect procurement can include anything from office supplies and janitorial services to information technology (IT) support and marketing consulting.
The importance of indirect procurement BPO lies in its ability to help companies manage their spending on non-core items more efficiently. By outsourcing these functions to a third party, businesses can reduce their costs while still obtaining high-quality goods and services. Additionally, by working with a specialist in indirect procurement BPO, companies can free up internal resources that can be used elsewhere in their operations.
Marketing Related Services:
Marketing related services are the procurement support services that facilitate marketing department with tools and resources to be successful in their role. These include such things as sourcing, contract management, data management, spend analytics and reporting among others. They help marketers to focus on core activities rather than spending time on tedious tasks of procurement. It also helps them in improving internal processes by streamlining workflows which results into better utilization of limited resources thus helping organization achieve its business goals more efficiently.
IT Related Services:
ITRS is a service that helps organizations improve their productivity and efficiency by streamlining IT operations. It includes services such as helpdesk support, asset management, desktop support, network administration and design & implementation among others. The global indirect procurement BPO market was valued at USD 637 billion in 2015 and is expected to grow at a CAGR of XX% over the forecast period.
Application Insights:
The marketing related services segment dominated the global market in 2017. The BPO industry has witnessed a paradigm shift due to developments in technology and consumer behavior. Indirect procurement is widely used for marketing, advertising, public relations & image management, sales promotion and other related activities. The growing demand for these services from various industries including food & beverage (F&B), retail, telecom/ IT/ media is expected to drive the segment growth over the forecast period.
The facilities management.
Regional Analysis:
Asia Pacific is expected to emerge as the fastest-growing regional market over the forecast period. The growth can be attributed to various factors such as increasing foreign direct investments, outsourcing of back-end activities, and rising demand for business process outsourcing in countries like India and China. Moreover, growing economies in this region are creating a huge demand for office space which will eventually drive the BPO industry in this region.
The Middle East & Africa indirect procurement BPO market is anticipated to grow at a significant rate over the forecast period owing to several macroeconomic factors including high youth population with higher education degrees seeking employment opportunities; rapid urbanization resulting into increased government spending on infrastructure development; and increasing need for communication services due to an increase in tourism activities supported by rise in disposable income levels among individuals & corporations coupled with improved internet connectivity thereby driving marketing related services sector growth followed by IT related services sector growth.
Growth Factors:
- Increased focus on cost reduction and efficiency by organizations
- Rising demand for better visibility and control over indirect spending
- Proliferation of cloud-based technologies and services
- Emergence of big data and analytics solutions
- Growing trend of outsourcing non-core functions
Scope Of The Report
Report Attributes
Report Details
Report Title
Indirect Procurement BPO Market Research Report
By Type
Marketing Related Services, IT Related Services, HR Related Services, Facilities Management & Office Services, Others
By Application
CPG & Retail, BFSI Sector, Manufacturing Sector, Energy & Utilities, Hi-Tech & Telecom, Healthcare & Pharma, Others
By Companies
IBM, Accenture, GEP, Infosys, Capgemini, Genpact, TCS, Xchanging, WNS
Regions Covered
North America, Europe, APAC, Latin America, MEA
Base Year
2021
Historical Year
2019 to 2020 (Data from 2010 can be provided as per availability)
Forecast Year
2030
Number of Pages
136
Number of Tables & Figures
96
Customization Available
Yes, the report can be customized as per your need.
Global Indirect Procurement BPO Market Report Segments:
The global Indirect Procurement BPO market is segmented on the basis of:
Types
Marketing Related Services, IT Related Services, HR Related Services, Facilities Management & Office Services, Others
The product segment provides information about the market share of each product and the respective CAGR during the forecast period. It lays out information about the product pricing parameters, trends, and profits that provides in-depth insights of the market. Furthermore, it discusses latest product developments & innovation in the market.
Applications
CPG & Retail, BFSI Sector, Manufacturing Sector, Energy & Utilities, Hi-Tech & Telecom, Healthcare & Pharma, Others
The application segment fragments various applications of the product and provides information on the market share and growth rate of each application segment. It discusses the potential future applications of the products and driving and restraining factors of each application segment.
Some of the companies that are profiled in this report are:
- IBM
- Accenture
- GEP
- Infosys
- Capgemini
- Genpact
- TCS
- Xchanging
- WNS
Highlights of The Indirect Procurement BPO Market Report:
- The market structure and projections for the coming years.
- Drivers, restraints, opportunities, and current trends of market.
- Historical data and forecast.
- Estimations for the forecast period 2030.
- Developments and trends in the market.
- By Type:
- Marketing Related Services
- IT Related Services
- HR Related Services
- Facilities Management & Office Services
- Others
- By Application:
- CPG & Retail
- BFSI Sector
- Manufacturing Sector
- Energy & Utilities
- Hi-Tech & Telecom
- Healthcare & Pharma
- Others
- Market scenario by region, sub-region, and country.
- Market share of the market players, company profiles, product specifications, SWOT analysis, and competitive landscape.
- Analysis regarding upstream raw materials, downstream demand, and current market dynamics.
- Government Policies, Macro & Micro economic factors are also included in the report.
We have studied the Indirect Procurement BPO Market in 360 degrees via. both primary & secondary research methodologies. This helped us in building an understanding of the current market dynamics, supply-demand gap, pricing trends, product preferences, consumer patterns & so on. The findings were further validated through primary research with industry experts & opinion leaders across countries. The data is further compiled & validated through various market estimation & data validation methodologies. Further, we also have our in-house data forecasting model to predict market growth up to 2030.
Regional Analysis
- North America
- Europe
- Asia Pacific
- Middle East & Africa
- Latin America
Note: A country of choice can be added in the report at no extra cost. If more than one country needs to be added, the research quote will vary accordingly.
The geographical analysis part of the report provides information about the product sales in terms of volume and revenue in regions. It lays out potential opportunities for the new entrants, emerging players, and major players in the region. The regional analysis is done after considering the socio-economic factors and government regulations of the countries in the regions.
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8 Reasons to Buy This Report
- Includes a Chapter on the Impact of COVID-19 Pandemic On the Market
- Report Prepared After Conducting Interviews with Industry Experts & Top Designates of the Companies in the Market
- Implemented Robust Methodology to Prepare the Report
- Includes Graphs, Statistics, Flowcharts, and Infographics to Save Time
- Industry Growth Insights Provides 24/5 Assistance Regarding the Doubts in the Report
- Provides Information About the Top-winning Strategies Implemented by Industry Players.
- In-depth Insights On the Market Drivers, Restraints, Opportunities, and Threats
- Customization of the Report Available
Frequently Asked Questions?
Indirect procurement BPO is a type of outsourcing that involves contracting with a third-party company to provide the services required by an organization. This type of outsourcing allows organizations to outsource tasks and functions that are not directly related to their core business operations.
Some of the key players operating in the indirect procurement bpo market are IBM, Accenture, GEP, Infosys, Capgemini, Genpact, TCS, Xchanging, WNS.
The indirect procurement bpo market is expected to grow at a compound annual growth rate of 10.8%.
Chapter 1 Executive Summary
Chapter 2 Assumptions and Acronyms Used
Chapter 3 Research Methodology
Chapter 4 Indirect Procurement BPO Market Overview
4.1 Introduction
4.1.1 Market Taxonomy
4.1.2 Market Definition
4.1.3 Macro-Economic Factors Impacting the Market Growth
4.2 Indirect Procurement BPO Market Dynamics
4.2.1 Market Drivers
4.2.2 Market Restraints
4.2.3 Market Opportunity
4.3 Indirect Procurement BPO Market - Supply Chain Analysis
4.3.1 List of Key Suppliers
4.3.2 List of Key Distributors
4.3.3 List of Key Consumers
4.4 Key Forces Shaping the Indirect Procurement BPO Market
4.4.1 Bargaining Power of Suppliers
4.4.2 Bargaining Power of Buyers
4.4.3 Threat of Substitution
4.4.4 Threat of New Entrants
4.4.5 Competitive Rivalry
4.5 Global Indirect Procurement BPO Market Size & Forecast, 2018-2028
4.5.1 Indirect Procurement BPO Market Size and Y-o-Y Growth
4.5.2 Indirect Procurement BPO Market Absolute $ Opportunity
Chapter 5 Global Indirect Procurement BPO Market Analysis and Forecast by Type
5.1 Introduction
5.1.1 Key Market Trends & Growth Opportunities by Type
5.1.2 Basis Point Share (BPS) Analysis by Type
5.1.3 Absolute $ Opportunity Assessment by Type
5.2 Indirect Procurement BPO Market Size Forecast by Type
5.2.1 Marketing Related Services
5.2.2 IT Related Services
5.2.3 HR Related Services
5.2.4 Facilities Management & Office Services
5.2.5 Others
5.3 Market Attractiveness Analysis by Type
Chapter 6 Global Indirect Procurement BPO Market Analysis and Forecast by Applications
6.1 Introduction
6.1.1 Key Market Trends & Growth Opportunities by Applications
6.1.2 Basis Point Share (BPS) Analysis by Applications
6.1.3 Absolute $ Opportunity Assessment by Applications
6.2 Indirect Procurement BPO Market Size Forecast by Applications
6.2.1 CPG & Retail
6.2.2 BFSI Sector
6.2.3 Manufacturing Sector
6.2.4 Energy & Utilities
6.2.5 Hi-Tech & Telecom
6.2.6 Healthcare & Pharma
6.2.7 Others
6.3 Market Attractiveness Analysis by Applications
Chapter 7 Global Indirect Procurement BPO Market Analysis and Forecast by Region
7.1 Introduction
7.1.1 Key Market Trends & Growth Opportunities by Region
7.1.2 Basis Point Share (BPS) Analysis by Region
7.1.3 Absolute $ Opportunity Assessment by Region
7.2 Indirect Procurement BPO Market Size Forecast by Region
7.2.1 North America
7.2.2 Europe
7.2.3 Asia Pacific
7.2.4 Latin America
7.2.5 Middle East & Africa (MEA)
7.3 Market Attractiveness Analysis by Region
Chapter 8 Coronavirus Disease (COVID-19) Impact
8.1 Introduction
8.2 Current & Future Impact Analysis
8.3 Economic Impact Analysis
8.4 Government Policies
8.5 Investment Scenario
Chapter 9 North America Indirect Procurement BPO Analysis and Forecast
9.1 Introduction
9.2 North America Indirect Procurement BPO Market Size Forecast by Country
9.2.1 U.S.
9.2.2 Canada
9.3 Basis Point Share (BPS) Analysis by Country
9.4 Absolute $ Opportunity Assessment by Country
9.5 Market Attractiveness Analysis by Country
9.6 North America Indirect Procurement BPO Market Size Forecast by Type
9.6.1 Marketing Related Services
9.6.2 IT Related Services
9.6.3 HR Related Services
9.6.4 Facilities Management & Office Services
9.6.5 Others
9.7 Basis Point Share (BPS) Analysis by Type
9.8 Absolute $ Opportunity Assessment by Type
9.9 Market Attractiveness Analysis by Type
9.10 North America Indirect Procurement BPO Market Size Forecast by Applications
9.10.1 CPG & Retail
9.10.2 BFSI Sector
9.10.3 Manufacturing Sector
9.10.4 Energy & Utilities
9.10.5 Hi-Tech & Telecom
9.10.6 Healthcare & Pharma
9.10.7 Others
9.11 Basis Point Share (BPS) Analysis by Applications
9.12 Absolute $ Opportunity Assessment by Applications
9.13 Market Attractiveness Analysis by Applications
Chapter 10 Europe Indirect Procurement BPO Analysis and Forecast
10.1 Introduction
10.2 Europe Indirect Procurement BPO Market Size Forecast by Country
10.2.1 Germany
10.2.2 France
10.2.3 Italy
10.2.4 U.K.
10.2.5 Spain
10.2.6 Russia
10.2.7 Rest of Europe
10.3 Basis Point Share (BPS) Analysis by Country
10.4 Absolute $ Opportunity Assessment by Country
10.5 Market Attractiveness Analysis by Country
10.6 Europe Indirect Procurement BPO Market Size Forecast by Type
10.6.1 Marketing Related Services
10.6.2 IT Related Services
10.6.3 HR Related Services
10.6.4 Facilities Management & Office Services
10.6.5 Others
10.7 Basis Point Share (BPS) Analysis by Type
10.8 Absolute $ Opportunity Assessment by Type
10.9 Market Attractiveness Analysis by Type
10.10 Europe Indirect Procurement BPO Market Size Forecast by Applications
10.10.1 CPG & Retail
10.10.2 BFSI Sector
10.10.3 Manufacturing Sector
10.10.4 Energy & Utilities
10.10.5 Hi-Tech & Telecom
10.10.6 Healthcare & Pharma
10.10.7 Others
10.11 Basis Point Share (BPS) Analysis by Applications
10.12 Absolute $ Opportunity Assessment by Applications
10.13 Market Attractiveness Analysis by Applications
Chapter 11 Asia Pacific Indirect Procurement BPO Analysis and Forecast
11.1 Introduction
11.2 Asia Pacific Indirect Procurement BPO Market Size Forecast by Country
11.2.1 China
11.2.2 Japan
11.2.3 South Korea
11.2.4 India
11.2.5 Australia
11.2.6 South East Asia (SEA)
11.2.7 Rest of Asia Pacific (APAC)
11.3 Basis Point Share (BPS) Analysis by Country
11.4 Absolute $ Opportunity Assessment by Country
11.5 Market Attractiveness Analysis by Country
11.6 Asia Pacific Indirect Procurement BPO Market Size Forecast by Type
11.6.1 Marketing Related Services
11.6.2 IT Related Services
11.6.3 HR Related Services
11.6.4 Facilities Management & Office Services
11.6.5 Others
11.7 Basis Point Share (BPS) Analysis by Type
11.8 Absolute $ Opportunity Assessment by Type
11.9 Market Attractiveness Analysis by Type
11.10 Asia Pacific Indirect Procurement BPO Market Size Forecast by Applications
11.10.1 CPG & Retail
11.10.2 BFSI Sector
11.10.3 Manufacturing Sector
11.10.4 Energy & Utilities
11.10.5 Hi-Tech & Telecom
11.10.6 Healthcare & Pharma
11.10.7 Others
11.11 Basis Point Share (BPS) Analysis by Applications
11.12 Absolute $ Opportunity Assessment by Applications
11.13 Market Attractiveness Analysis by Applications
Chapter 12 Latin America Indirect Procurement BPO Analysis and Forecast
12.1 Introduction
12.2 Latin America Indirect Procurement BPO Market Size Forecast by Country
12.2.1 Brazil
12.2.2 Mexico
12.2.3 Rest of Latin America (LATAM)
12.3 Basis Point Share (BPS) Analysis by Country
12.4 Absolute $ Opportunity Assessment by Country
12.5 Market Attractiveness Analysis by Country
12.6 Latin America Indirect Procurement BPO Market Size Forecast by Type
12.6.1 Marketing Related Services
12.6.2 IT Related Services
12.6.3 HR Related Services
12.6.4 Facilities Management & Office Services
12.6.5 Others
12.7 Basis Point Share (BPS) Analysis by Type
12.8 Absolute $ Opportunity Assessment by Type
12.9 Market Attractiveness Analysis by Type
12.10 Latin America Indirect Procurement BPO Market Size Forecast by Applications
12.10.1 CPG & Retail
12.10.2 BFSI Sector
12.10.3 Manufacturing Sector
12.10.4 Energy & Utilities
12.10.5 Hi-Tech & Telecom
12.10.6 Healthcare & Pharma
12.10.7 Others
12.11 Basis Point Share (BPS) Analysis by Applications
12.12 Absolute $ Opportunity Assessment by Applications
12.13 Market Attractiveness Analysis by Applications
Chapter 13 Middle East & Africa (MEA) Indirect Procurement BPO Analysis and Forecast
13.1 Introduction
13.2 Middle East & Africa (MEA) Indirect Procurement BPO Market Size Forecast by Country
13.2.1 Saudi Arabia
13.2.2 South Africa
13.2.3 UAE
13.2.4 Rest of Middle East & Africa (MEA)
13.3 Basis Point Share (BPS) Analysis by Country
13.4 Absolute $ Opportunity Assessment by Country
13.5 Market Attractiveness Analysis by Country
13.6 Middle East & Africa (MEA) Indirect Procurement BPO Market Size Forecast by Type
13.6.1 Marketing Related Services
13.6.2 IT Related Services
13.6.3 HR Related Services
13.6.4 Facilities Management & Office Services
13.6.5 Others
13.7 Basis Point Share (BPS) Analysis by Type
13.8 Absolute $ Opportunity Assessment by Type
13.9 Market Attractiveness Analysis by Type
13.10 Middle East & Africa (MEA) Indirect Procurement BPO Market Size Forecast by Applications
13.10.1 CPG & Retail
13.10.2 BFSI Sector
13.10.3 Manufacturing Sector
13.10.4 Energy & Utilities
13.10.5 Hi-Tech & Telecom
13.10.6 Healthcare & Pharma
13.10.7 Others
13.11 Basis Point Share (BPS) Analysis by Applications
13.12 Absolute $ Opportunity Assessment by Applications
13.13 Market Attractiveness Analysis by Applications
Chapter 14 Competition Landscape
14.1 Indirect Procurement BPO Market: Competitive Dashboard
14.2 Global Indirect Procurement BPO Market: Market Share Analysis, 2019
14.3 Company Profiles (Details – Overview, Financials, Developments, Strategy)
14.3.1 IBM
14.3.2 Accenture
14.3.3 GEP
14.3.4 Infosys
14.3.5 Capgemini
14.3.6 Genpact
14.3.7 TCS
14.3.8 Xchanging
14.3.9 WNS
