Market Overview:
The global information technology outsourcing solutions (ITOS) market is expected to grow from USD XX billion in 2018 to USD XX billion by 2030, at a CAGR of X.X%. The growth of the market can be attributed to the increasing demand for cloud-based services, big data and analytics, and mobility solutions. Moreover, the need for cost optimization and flexibility are also fueling the growth of the ITOS market. However, data security concerns may restrain the growth of this market during the forecast period. On basis on type, application outsourcing segment is expected to hold major share in global ITOS Market during forecast period due to its ability provide end-to-end business process support along with reduced operational costs. Cloud IaaS Services is projected grow at highest CAGR over next 10 years owing growing trend adoption hybrid cloud infrastructure by organizations worldwide . Regionally North America accounted largest revenue share in 2017 followed by Europe due high penetration rate big data & analytics and mobility solutions coupled with presence large number key players operating regionally .
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Product Definition:
Information technology outsourcing solutions (ITOS) is the process of contracting with an outside organization to manage and support your information technology infrastructure. By outsourcing your IT services, you can reduce costs while still maintaining a high level of service and security. ITOS can also help you keep up with the latest advances in technology, so you can focus on your core business goals.
Application Outsourcing:
Application outsourcing is the practice of providing application development and maintenance services by a third party to another organization. In other words, it's providing software applications and their related services to an organization which includes support & maintenance as well as development of new applications. Application outsourcing is different from Software Development Outsourcing (SDO) in that while SDO focuses on developing software, application outsourcing involves offering complete solutions for management information systems including design & implementation along with training & support etc.
Cloud IaaS Services:
Cloud IaaS services are a set of cloud-based software services that help businesses to effectively manage their IT infrastructure. It helps in simplifying the complex processes and operations related to information technology, which is one of the key factors driving its demand among small and medium enterprises as well as large enterprises.
Application Insights:
The retail & e-commerce segment accounted for the largest revenue share in 2017 and is anticipated to continue its dominance over the forecast period. The growth of this segment can be attributed to increasing consumer demand for improved services and products resulting in increased IT spending by retailers. Furthermore, companies are focusing on reducing their dependence on internal resources by outsourcing their requirements to third party providers thereby driving the market growth.
The healthcare segment is expected to register a notable CAGR over the forecast period owing to factors such as growing investments in information technology infrastructure, rising need for managing medical records electronically, increasing penetration of cloud computing services among hospitals & health centers coupled with an increase in demand for skilled manpower across all verticals globally. This trend has resulted in increased IT outsourcing solutions adoption among various end-user verticals globally which includes healthcare, BFSI (banking, financial services & insurance), media & telecommunications and others (government).
Regional Analysis:
The North American region dominated the global market in 2017. The growth can be attributed to the increasing demand for technology-based services from various end-user verticals, such as BFSI, healthcare and other industries. Moreover, a large number of ITOs providers in this region are offering cloud infrastructure as a service (IaaS) solutions to their customers which has led to higher adoption of these outsourcing services among all the regions.
Asia Pacific is expected to emerge as the fastest growing regional market over the forecast period owing to increased spending by enterprises on information technology infrastructure and rising awareness about cost benefits associated with these services offered by offshore resources. Furthermore, government initiatives encouraging domestic level production coupled with favorable policies towards FDI are anticipated to boost regional growth over next eight years or so.
Growth Factors:
- Increased demand for IT outsourcing services from small and medium-sized businesses (SMBs) due to the need for cost savings and improved efficiency.
- Rapid growth of cloud computing, big data, and mobile technologies, which are creating new opportunities for IT outsourcing providers to help clients migrate to these platforms and manage their operations more effectively.
- Proliferation of digital transformation initiatives among large enterprises, which is driving increased demand for IT outsourcing services that can help organizations achieve their goals faster and more cost-effectively.
- Growing popularity of DevOps methodology among businesses seeking to improve collaboration between development and operations teams, leading to increased demand for outsourced DevOps services. 5
Scope Of The Report
Report Attributes
Report Details
Report Title
Information Technology Outsourcing Solutions (ITOS) Market Research Report
By Type
Application Outsourcing, Cloud IaaS Services, Data Center Services, Help Desk Outsourcing, End-User Device Outsourcing, Enterprise Network Outsourcing
By Application
BFSI, Healthcare, Media & Telecommunications, Retail & E-commerce, Manufacturing, Other End-user verticals
By Companies
IBM Corporation, DXC Technologies, Accenture PLC, NTT Corporation, Infosys Limited, Tata Consultancy Services, Cognizant Technology Solutions Corporation, Capgemini SE, Wipro Limited, Andela Inc., WNS Global Services, Pointwest Technologies, ATOS SE, Amadeus IT Group, Specialist Computer Centres (SCC), HCL Technologies Ltd., Hewlett Packard Enterprise Co., Tech Mahindra Ltd., Fujitsu Ltd., Larsen & Toubro Ltd., FCC
Regions Covered
North America, Europe, APAC, Latin America, MEA
Base Year
2021
Historical Year
2019 to 2020 (Data from 2010 can be provided as per availability)
Forecast Year
2030
Number of Pages
219
Number of Tables & Figures
154
Customization Available
Yes, the report can be customized as per your need.
Global Information Technology Outsourcing Solutions (ITOS) Market Report Segments:
The global Information Technology Outsourcing Solutions (ITOS) market is segmented on the basis of:
Types
Application Outsourcing, Cloud IaaS Services, Data Center Services, Help Desk Outsourcing, End-User Device Outsourcing, Enterprise Network Outsourcing
The product segment provides information about the market share of each product and the respective CAGR during the forecast period. It lays out information about the product pricing parameters, trends, and profits that provides in-depth insights of the market. Furthermore, it discusses latest product developments & innovation in the market.
Applications
BFSI, Healthcare, Media & Telecommunications, Retail & E-commerce, Manufacturing, Other End-user verticals
The application segment fragments various applications of the product and provides information on the market share and growth rate of each application segment. It discusses the potential future applications of the products and driving and restraining factors of each application segment.
Some of the companies that are profiled in this report are:
- IBM Corporation
- DXC Technologies
- Accenture PLC
- NTT Corporation
- Infosys Limited
- Tata Consultancy Services
- Cognizant Technology Solutions Corporation
- Capgemini SE
- Wipro Limited
- Andela Inc.
- WNS Global Services
- Pointwest Technologies
- ATOS SE
- Amadeus IT Group
- Specialist Computer Centres (SCC)
- HCL Technologies Ltd.
- Hewlett Packard Enterprise Co.
- Tech Mahindra Ltd.
- Fujitsu Ltd.
- Larsen & Toubro Ltd.
- FCC
 Market Overview.svg)
Highlights of The Information Technology Outsourcing Solutions (ITOS) Market Report:
- The market structure and projections for the coming years.
- Drivers, restraints, opportunities, and current trends of market.
- Historical data and forecast.
- Estimations for the forecast period 2030.
- Developments and trends in the market.
- By Type:
- Application Outsourcing
- Cloud IaaS Services
- Data Center Services
- Help Desk Outsourcing
- End-User Device Outsourcing
- Enterprise Network Outsourcing
- By Application:
- BFSI
- Healthcare
- Media & Telecommunications
- Retail & E-commerce
- Manufacturing
- Other End-user verticals
- Market scenario by region, sub-region, and country.
- Market share of the market players, company profiles, product specifications, SWOT analysis, and competitive landscape.
- Analysis regarding upstream raw materials, downstream demand, and current market dynamics.
- Government Policies, Macro & Micro economic factors are also included in the report.
We have studied the Information Technology Outsourcing Solutions (ITOS) Market in 360 degrees via. both primary & secondary research methodologies. This helped us in building an understanding of the current market dynamics, supply-demand gap, pricing trends, product preferences, consumer patterns & so on. The findings were further validated through primary research with industry experts & opinion leaders across countries. The data is further compiled & validated through various market estimation & data validation methodologies. Further, we also have our in-house data forecasting model to predict market growth up to 2030.
Regional Analysis
- North America
- Europe
- Asia Pacific
- Middle East & Africa
- Latin America
Note: A country of choice can be added in the report at no extra cost. If more than one country needs to be added, the research quote will vary accordingly.
The geographical analysis part of the report provides information about the product sales in terms of volume and revenue in regions. It lays out potential opportunities for the new entrants, emerging players, and major players in the region. The regional analysis is done after considering the socio-economic factors and government regulations of the countries in the regions.
How you may use our products:
- Correctly Positioning New Products
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 Market Statistics.svg)
8 Reasons to Buy This Report
- Includes a Chapter on the Impact of COVID-19 Pandemic On the Market
- Report Prepared After Conducting Interviews with Industry Experts & Top Designates of the Companies in the Market
- Implemented Robust Methodology to Prepare the Report
- Includes Graphs, Statistics, Flowcharts, and Infographics to Save Time
- Industry Growth Insights Provides 24/5 Assistance Regarding the Doubts in the Report
- Provides Information About the Top-winning Strategies Implemented by Industry Players.
- In-depth Insights On the Market Drivers, Restraints, Opportunities, and Threats
- Customization of the Report Available
Frequently Asked Questions?
Information Technology Outsourcing Solutions (ITOS) is a global provider of outsourced information technology services. ITOS offers a wide range of outsourcing solutions, including project management, software development, system administration and technical support.
Some of the key players operating in the information technology outsourcing solutions (itos) market are IBM Corporation, DXC Technologies, Accenture PLC, NTT Corporation, Infosys Limited, Tata Consultancy Services, Cognizant Technology Solutions Corporation, Capgemini SE, Wipro Limited, Andela Inc., WNS Global Services, Pointwest Technologies, ATOS SE, Amadeus IT Group, Specialist Computer Centres (SCC), HCL Technologies Ltd., Hewlett Packard Enterprise Co., Tech Mahindra Ltd., Fujitsu Ltd., Larsen & Toubro Ltd., FCC.
Chapter 1 Executive Summary
Chapter 2 Assumptions and Acronyms Used
Chapter 3 Research Methodology
Chapter 4 Information Technology Outsourcing Solutions (ITOS) Market Overview
4.1 Introduction
4.1.1 Market Taxonomy
4.1.2 Market Definition
4.1.3 Macro-Economic Factors Impacting the Market Growth
4.2 Information Technology Outsourcing Solutions (ITOS) Market Dynamics
4.2.1 Market Drivers
4.2.2 Market Restraints
4.2.3 Market Opportunity
4.3 Information Technology Outsourcing Solutions (ITOS) Market - Supply Chain Analysis
4.3.1 List of Key Suppliers
4.3.2 List of Key Distributors
4.3.3 List of Key Consumers
4.4 Key Forces Shaping the Information Technology Outsourcing Solutions (ITOS) Market
4.4.1 Bargaining Power of Suppliers
4.4.2 Bargaining Power of Buyers
4.4.3 Threat of Substitution
4.4.4 Threat of New Entrants
4.4.5 Competitive Rivalry
4.5 Global Information Technology Outsourcing Solutions (ITOS) Market Size & Forecast, 2018-2028
4.5.1 Information Technology Outsourcing Solutions (ITOS) Market Size and Y-o-Y Growth
4.5.2 Information Technology Outsourcing Solutions (ITOS) Market Absolute $ Opportunity
Chapter 5 Global Information Technology Outsourcing Solutions (ITOS) Market Analysis and Forecast by Type
5.1 Introduction
5.1.1 Key Market Trends & Growth Opportunities by Type
5.1.2 Basis Point Share (BPS) Analysis by Type
5.1.3 Absolute $ Opportunity Assessment by Type
5.2 Information Technology Outsourcing Solutions (ITOS) Market Size Forecast by Type
5.2.1 Application Outsourcing
5.2.2 Cloud IaaS Services
5.2.3 Data Center Services
5.2.4 Help Desk Outsourcing
5.2.5 End-User Device Outsourcing
5.2.6 Enterprise Network Outsourcing
5.3 Market Attractiveness Analysis by Type
Chapter 6 Global Information Technology Outsourcing Solutions (ITOS) Market Analysis and Forecast by Applications
6.1 Introduction
6.1.1 Key Market Trends & Growth Opportunities by Applications
6.1.2 Basis Point Share (BPS) Analysis by Applications
6.1.3 Absolute $ Opportunity Assessment by Applications
6.2 Information Technology Outsourcing Solutions (ITOS) Market Size Forecast by Applications
6.2.1 BFSI
6.2.2 Healthcare
6.2.3 Media & Telecommunications
6.2.4 Retail & E-commerce
6.2.5 Manufacturing
6.2.6 Other End-user verticals
6.3 Market Attractiveness Analysis by Applications
Chapter 7 Global Information Technology Outsourcing Solutions (ITOS) Market Analysis and Forecast by Region
7.1 Introduction
7.1.1 Key Market Trends & Growth Opportunities by Region
7.1.2 Basis Point Share (BPS) Analysis by Region
7.1.3 Absolute $ Opportunity Assessment by Region
7.2 Information Technology Outsourcing Solutions (ITOS) Market Size Forecast by Region
7.2.1 North America
7.2.2 Europe
7.2.3 Asia Pacific
7.2.4 Latin America
7.2.5 Middle East & Africa (MEA)
7.3 Market Attractiveness Analysis by Region
Chapter 8 Coronavirus Disease (COVID-19) Impact
8.1 Introduction
8.2 Current & Future Impact Analysis
8.3 Economic Impact Analysis
8.4 Government Policies
8.5 Investment Scenario
Chapter 9 North America Information Technology Outsourcing Solutions (ITOS) Analysis and Forecast
9.1 Introduction
9.2 North America Information Technology Outsourcing Solutions (ITOS) Market Size Forecast by Country
9.2.1 U.S.
9.2.2 Canada
9.3 Basis Point Share (BPS) Analysis by Country
9.4 Absolute $ Opportunity Assessment by Country
9.5 Market Attractiveness Analysis by Country
9.6 North America Information Technology Outsourcing Solutions (ITOS) Market Size Forecast by Type
9.6.1 Application Outsourcing
9.6.2 Cloud IaaS Services
9.6.3 Data Center Services
9.6.4 Help Desk Outsourcing
9.6.5 End-User Device Outsourcing
9.6.6 Enterprise Network Outsourcing
9.7 Basis Point Share (BPS) Analysis by Type
9.8 Absolute $ Opportunity Assessment by Type
9.9 Market Attractiveness Analysis by Type
9.10 North America Information Technology Outsourcing Solutions (ITOS) Market Size Forecast by Applications
9.10.1 BFSI
9.10.2 Healthcare
9.10.3 Media & Telecommunications
9.10.4 Retail & E-commerce
9.10.5 Manufacturing
9.10.6 Other End-user verticals
9.11 Basis Point Share (BPS) Analysis by Applications
9.12 Absolute $ Opportunity Assessment by Applications
9.13 Market Attractiveness Analysis by Applications
Chapter 10 Europe Information Technology Outsourcing Solutions (ITOS) Analysis and Forecast
10.1 Introduction
10.2 Europe Information Technology Outsourcing Solutions (ITOS) Market Size Forecast by Country
10.2.1 Germany
10.2.2 France
10.2.3 Italy
10.2.4 U.K.
10.2.5 Spain
10.2.6 Russia
10.2.7 Rest of Europe
10.3 Basis Point Share (BPS) Analysis by Country
10.4 Absolute $ Opportunity Assessment by Country
10.5 Market Attractiveness Analysis by Country
10.6 Europe Information Technology Outsourcing Solutions (ITOS) Market Size Forecast by Type
10.6.1 Application Outsourcing
10.6.2 Cloud IaaS Services
10.6.3 Data Center Services
10.6.4 Help Desk Outsourcing
10.6.5 End-User Device Outsourcing
10.6.6 Enterprise Network Outsourcing
10.7 Basis Point Share (BPS) Analysis by Type
10.8 Absolute $ Opportunity Assessment by Type
10.9 Market Attractiveness Analysis by Type
10.10 Europe Information Technology Outsourcing Solutions (ITOS) Market Size Forecast by Applications
10.10.1 BFSI
10.10.2 Healthcare
10.10.3 Media & Telecommunications
10.10.4 Retail & E-commerce
10.10.5 Manufacturing
10.10.6 Other End-user verticals
10.11 Basis Point Share (BPS) Analysis by Applications
10.12 Absolute $ Opportunity Assessment by Applications
10.13 Market Attractiveness Analysis by Applications
Chapter 11 Asia Pacific Information Technology Outsourcing Solutions (ITOS) Analysis and Forecast
11.1 Introduction
11.2 Asia Pacific Information Technology Outsourcing Solutions (ITOS) Market Size Forecast by Country
11.2.1 China
11.2.2 Japan
11.2.3 South Korea
11.2.4 India
11.2.5 Australia
11.2.6 South East Asia (SEA)
11.2.7 Rest of Asia Pacific (APAC)
11.3 Basis Point Share (BPS) Analysis by Country
11.4 Absolute $ Opportunity Assessment by Country
11.5 Market Attractiveness Analysis by Country
11.6 Asia Pacific Information Technology Outsourcing Solutions (ITOS) Market Size Forecast by Type
11.6.1 Application Outsourcing
11.6.2 Cloud IaaS Services
11.6.3 Data Center Services
11.6.4 Help Desk Outsourcing
11.6.5 End-User Device Outsourcing
11.6.6 Enterprise Network Outsourcing
11.7 Basis Point Share (BPS) Analysis by Type
11.8 Absolute $ Opportunity Assessment by Type
11.9 Market Attractiveness Analysis by Type
11.10 Asia Pacific Information Technology Outsourcing Solutions (ITOS) Market Size Forecast by Applications
11.10.1 BFSI
11.10.2 Healthcare
11.10.3 Media & Telecommunications
11.10.4 Retail & E-commerce
11.10.5 Manufacturing
11.10.6 Other End-user verticals
11.11 Basis Point Share (BPS) Analysis by Applications
11.12 Absolute $ Opportunity Assessment by Applications
11.13 Market Attractiveness Analysis by Applications
Chapter 12 Latin America Information Technology Outsourcing Solutions (ITOS) Analysis and Forecast
12.1 Introduction
12.2 Latin America Information Technology Outsourcing Solutions (ITOS) Market Size Forecast by Country
12.2.1 Brazil
12.2.2 Mexico
12.2.3 Rest of Latin America (LATAM)
12.3 Basis Point Share (BPS) Analysis by Country
12.4 Absolute $ Opportunity Assessment by Country
12.5 Market Attractiveness Analysis by Country
12.6 Latin America Information Technology Outsourcing Solutions (ITOS) Market Size Forecast by Type
12.6.1 Application Outsourcing
12.6.2 Cloud IaaS Services
12.6.3 Data Center Services
12.6.4 Help Desk Outsourcing
12.6.5 End-User Device Outsourcing
12.6.6 Enterprise Network Outsourcing
12.7 Basis Point Share (BPS) Analysis by Type
12.8 Absolute $ Opportunity Assessment by Type
12.9 Market Attractiveness Analysis by Type
12.10 Latin America Information Technology Outsourcing Solutions (ITOS) Market Size Forecast by Applications
12.10.1 BFSI
12.10.2 Healthcare
12.10.3 Media & Telecommunications
12.10.4 Retail & E-commerce
12.10.5 Manufacturing
12.10.6 Other End-user verticals
12.11 Basis Point Share (BPS) Analysis by Applications
12.12 Absolute $ Opportunity Assessment by Applications
12.13 Market Attractiveness Analysis by Applications
Chapter 13 Middle East & Africa (MEA) Information Technology Outsourcing Solutions (ITOS) Analysis and Forecast
13.1 Introduction
13.2 Middle East & Africa (MEA) Information Technology Outsourcing Solutions (ITOS) Market Size Forecast by Country
13.2.1 Saudi Arabia
13.2.2 South Africa
13.2.3 UAE
13.2.4 Rest of Middle East & Africa (MEA)
13.3 Basis Point Share (BPS) Analysis by Country
13.4 Absolute $ Opportunity Assessment by Country
13.5 Market Attractiveness Analysis by Country
13.6 Middle East & Africa (MEA) Information Technology Outsourcing Solutions (ITOS) Market Size Forecast by Type
13.6.1 Application Outsourcing
13.6.2 Cloud IaaS Services
13.6.3 Data Center Services
13.6.4 Help Desk Outsourcing
13.6.5 End-User Device Outsourcing
13.6.6 Enterprise Network Outsourcing
13.7 Basis Point Share (BPS) Analysis by Type
13.8 Absolute $ Opportunity Assessment by Type
13.9 Market Attractiveness Analysis by Type
13.10 Middle East & Africa (MEA) Information Technology Outsourcing Solutions (ITOS) Market Size Forecast by Applications
13.10.1 BFSI
13.10.2 Healthcare
13.10.3 Media & Telecommunications
13.10.4 Retail & E-commerce
13.10.5 Manufacturing
13.10.6 Other End-user verticals
13.11 Basis Point Share (BPS) Analysis by Applications
13.12 Absolute $ Opportunity Assessment by Applications
13.13 Market Attractiveness Analysis by Applications
Chapter 14 Competition Landscape
14.1 Information Technology Outsourcing Solutions (ITOS) Market: Competitive Dashboard
14.2 Global Information Technology Outsourcing Solutions (ITOS) Market: Market Share Analysis, 2019
14.3 Company Profiles (Details – Overview, Financials, Developments, Strategy)
14.3.1 IBM Corporation
14.3.2 DXC Technologies
14.3.3 Accenture PLC
14.3.4 NTT Corporation
14.3.5 Infosys Limited
14.3.6 Tata Consultancy Services
14.3.7 Cognizant Technology Solutions Corporation
14.3.8 Capgemini SE
14.3.9 Wipro Limited
14.3.10 Andela Inc.
14.3.11 WNS Global Services
14.3.12 Pointwest Technologies
14.3.13 ATOS SE
14.3.14 Amadeus IT Group
14.3.15 Specialist Computer Centres (SCC)
14.3.16 HCL Technologies Ltd.
14.3.17 Hewlett Packard Enterprise Co.
14.3.18 Tech Mahindra Ltd.
14.3.19 Fujitsu Ltd.
14.3.20 Larsen & Toubro Ltd.
14.3.21 FCC
