Market Overview:
The global instant messaging software market is expected to grow at a CAGR of 10.5% during the forecast period from 2018 to 2030. The growth in this market can be attributed to the increasing demand for instant messaging software from personal and enterprise users across the globe. Additionally, the growing trend of BYOD (Bring Your Own Device) is also contributing to the growth of this market. Instant messaging software can be classified into PC-based and mobile-based based on their mode of deployment. The PC-based segment dominates the global instant messaging software market, followed by mobile-based segment.
Product Definition:
Instant messaging software is a type of communication software that allows two or more people to communicate in real time via text messages. Instant messaging software is often used for business purposes, but can also be used for personal communication. The importance of instant messaging software lies in its ability to allow people to communicate quickly and easily.
PC:
PC is a client/server based architecture that facilitates the sharing of information and files between computers over a network. The PC industry has witnessed significant growth in recent years owing to the advent of broadband, which has led to an increase in demand for instant messaging (IM) software. IM allows users to communicate through text, images, and video over a computer network. It also enables them to exchange messages with their contacts as if they were using MSN or AIM messenger services on their PCs.
Mobile:
Mobile is the electronic device used for communication by the users through text messages and voice calls. The mobile devices can be connected to computers or each other through wireless technologies using various applications. Mobile phones are more popular in developed countries such as U.S., UK, Germany, etc., whereas developing countries such as India and China are expected to have a high growth rate in near future due to increasing adoption of mobile phone usage among individuals.
Application Insights:
The other application segment includes online gaming, financial services and retail. The use of instant messaging software in the financial services industry has witnessed a tremendous rise over the past few years. This is due to various benefits provided by these applications, such as communication and collaboration tools for BFSI businesses to enhance their operations. Furthermore, banks are also using these applications to communicate with their customers through text messages or push notifications about transaction alerts on mobile phones.
The personal application segment dominated the global instant messaging software market in 2017 owing to increasing usage of this tool for communication among individuals globally. The ability of these applications in enabling individuals to connect with friends & family across different platforms enables them access from anywhere at any time regarding important updates from friends & family or organizations they subscribe to via Interest Lists or Instant Messaging (IM). These factors have contributed towards its dominance over other segments during recent years.
Regional Analysis:
North America dominated the global IM software market in 2016. The growth of instant messaging in this region can be attributed to the presence of key players such as Cisco Systems, Inc.; Microsoft Corporation; and Google, Inc. Furthermore, high usage rates for Instant Messaging Software (IMS) are also driving regional growth. According to a study by comScore Networks Inc., North America accounted for more than 45% of all internet users in 2016 and is expected to grow at a CAGR of XX% from 2017 to 2021.
Asia Pacific is expected witness significant growth during the forecast period owing to increasing smartphone penetration rates coupled with rising social media usage among individuals as well as enterprises in this region.
The Asia Pacific instant messaging software market was valued at USD X billion in 2017.
Growth Factors:
- Increasing demand for instant messaging software from small and medium businesses (SMBs) due to the advantages of cost savings, improved communication, and enhanced collaboration.
- The growing trend of Bring Your Own Device (BYOD) in enterprises, which is increasing the demand for instant messaging software as it allows employees to use their personal devices for work purposes.
- Rapid proliferation of smartphones and tablets that are equipped with advanced features such as cameras, microphones, and location-tracking capabilities, which are fuelling the growth of instant messaging software market.
- Proliferation of social media platforms that offer chat features such as Facebook Messenger, WhatsApp, WeChat etc., which is driving the growth of Instant Messaging Software market by providing a convenient platform for users to communicate with each other instantly.
Scope Of The Report
Report Attributes
Report Details
Report Title
Instant Messaging Software Market Research Report
By Type
PC, Mobile
By Application
Personal, Enterprise, Other
By Companies
Apple Messages, Cisco Jabber, Facebook Messenger, Google, IBM Sametime, ICQ, Line, Pidgin, Microsoft Skype, Slack, Telegram, Trillian, Viber, WeChat, WhatsApp Messenger, Windows Live Messenger, Yahoo Messenger, Tencent, China Mobile, YY, Alibaba, Adium, Alibaba, Adium, BitlBee, BeeNut, Centericq, Fire, Pidgin, Gajim
Regions Covered
North America, Europe, APAC, Latin America, MEA
Base Year
2021
Historical Year
2019 to 2020 (Data from 2010 can be provided as per availability)
Forecast Year
2030
Number of Pages
181
Number of Tables & Figures
127
Customization Available
Yes, the report can be customized as per your need.
Global Instant Messaging Software Market Report Segments:
The global Instant Messaging Software market is segmented on the basis of:
Types
PC, Mobile
The product segment provides information about the market share of each product and the respective CAGR during the forecast period. It lays out information about the product pricing parameters, trends, and profits that provides in-depth insights of the market. Furthermore, it discusses latest product developments & innovation in the market.
Applications
Personal, Enterprise, Other
The application segment fragments various applications of the product and provides information on the market share and growth rate of each application segment. It discusses the potential future applications of the products and driving and restraining factors of each application segment.
Some of the companies that are profiled in this report are:
- Apple Messages
- Cisco Jabber
- Facebook Messenger
- IBM Sametime
- ICQ
- Line
- Pidgin
- Microsoft Skype
- Slack
- Telegram
- Trillian
- Viber
- WhatsApp Messenger
- Windows Live Messenger
- Yahoo Messenger
- Tencent
- China Mobile
- YY
- Alibaba
- Adium
- Alibaba
- Adium
- BitlBee
- BeeNut
- Centericq
- Fire
- Pidgin
- Gajim
Highlights of The Instant Messaging Software Market Report:
- The market structure and projections for the coming years.
- Drivers, restraints, opportunities, and current trends of market.
- Historical data and forecast.
- Estimations for the forecast period 2030.
- Developments and trends in the market.
- By Type:
- PC
- Mobile
- By Application:
- Personal
- Enterprise
- Other
- Market scenario by region, sub-region, and country.
- Market share of the market players, company profiles, product specifications, SWOT analysis, and competitive landscape.
- Analysis regarding upstream raw materials, downstream demand, and current market dynamics.
- Government Policies, Macro & Micro economic factors are also included in the report.
We have studied the Instant Messaging Software Market in 360 degrees via. both primary & secondary research methodologies. This helped us in building an understanding of the current market dynamics, supply-demand gap, pricing trends, product preferences, consumer patterns & so on. The findings were further validated through primary research with industry experts & opinion leaders across countries. The data is further compiled & validated through various market estimation & data validation methodologies. Further, we also have our in-house data forecasting model to predict market growth up to 2030.
Regional Analysis
- North America
- Europe
- Asia Pacific
- Middle East & Africa
- Latin America
Note: A country of choice can be added in the report at no extra cost. If more than one country needs to be added, the research quote will vary accordingly.
The geographical analysis part of the report provides information about the product sales in terms of volume and revenue in regions. It lays out potential opportunities for the new entrants, emerging players, and major players in the region. The regional analysis is done after considering the socio-economic factors and government regulations of the countries in the regions.
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8 Reasons to Buy This Report
- Includes a Chapter on the Impact of COVID-19 Pandemic On the Market
- Report Prepared After Conducting Interviews with Industry Experts & Top Designates of the Companies in the Market
- Implemented Robust Methodology to Prepare the Report
- Includes Graphs, Statistics, Flowcharts, and Infographics to Save Time
- Industry Growth Insights Provides 24/5 Assistance Regarding the Doubts in the Report
- Provides Information About the Top-winning Strategies Implemented by Industry Players.
- In-depth Insights On the Market Drivers, Restraints, Opportunities, and Threats
- Customization of the Report Available
Frequently Asked Questions?
Instant Messaging Software is a software application that allows two or more people to communicate with each other through text, voice, and video.
Some of the major companies in the instant messaging software market are Apple Messages, Cisco Jabber, Facebook Messenger, Google, IBM Sametime, ICQ, Line, Pidgin, Microsoft Skype, Slack, Telegram, Trillian, Viber, WeChat, WhatsApp Messenger, Windows Live Messenger, Yahoo Messenger, Tencent, China Mobile, YY, Alibaba, Adium, Alibaba, Adium, BitlBee, BeeNut, Centericq, Fire, Pidgin, Gajim.
The instant messaging software market is expected to register a CAGR of 10.5%.
Chapter 1 Executive Summary
Chapter 2 Assumptions and Acronyms Used
Chapter 3 Research Methodology
Chapter 4 Instant Messaging Software Market Overview 4.1 Introduction 4.1.1 Market Taxonomy 4.1.2 Market Definition 4.1.3 Macro-Economic Factors Impacting the Market Growth 4.2 Instant Messaging Software Market Dynamics 4.2.1 Market Drivers 4.2.2 Market Restraints 4.2.3 Market Opportunity 4.3 Instant Messaging Software Market - Supply Chain Analysis 4.3.1 List of Key Suppliers 4.3.2 List of Key Distributors 4.3.3 List of Key Consumers 4.4 Key Forces Shaping the Instant Messaging Software Market 4.4.1 Bargaining Power of Suppliers 4.4.2 Bargaining Power of Buyers 4.4.3 Threat of Substitution 4.4.4 Threat of New Entrants 4.4.5 Competitive Rivalry 4.5 Global Instant Messaging Software Market Size & Forecast, 2018-2028 4.5.1 Instant Messaging Software Market Size and Y-o-Y Growth 4.5.2 Instant Messaging Software Market Absolute $ Opportunity
Chapter 5 Global Instant Messaging Software Market Analysis and Forecast by Type
5.1 Introduction
5.1.1 Key Market Trends & Growth Opportunities by Type
5.1.2 Basis Point Share (BPS) Analysis by Type
5.1.3 Absolute $ Opportunity Assessment by Type
5.2 Instant Messaging Software Market Size Forecast by Type
5.2.1 PC
5.2.2 Mobile
5.3 Market Attractiveness Analysis by Type
Chapter 6 Global Instant Messaging Software Market Analysis and Forecast by Applications
6.1 Introduction
6.1.1 Key Market Trends & Growth Opportunities by Applications
6.1.2 Basis Point Share (BPS) Analysis by Applications
6.1.3 Absolute $ Opportunity Assessment by Applications
6.2 Instant Messaging Software Market Size Forecast by Applications
6.2.1 Personal
6.2.2 Enterprise
6.2.3 Other
6.3 Market Attractiveness Analysis by Applications
Chapter 7 Global Instant Messaging Software Market Analysis and Forecast by Region
7.1 Introduction
7.1.1 Key Market Trends & Growth Opportunities by Region
7.1.2 Basis Point Share (BPS) Analysis by Region
7.1.3 Absolute $ Opportunity Assessment by Region
7.2 Instant Messaging Software Market Size Forecast by Region
7.2.1 North America
7.2.2 Europe
7.2.3 Asia Pacific
7.2.4 Latin America
7.2.5 Middle East & Africa (MEA)
7.3 Market Attractiveness Analysis by Region
Chapter 8 Coronavirus Disease (COVID-19) Impact
8.1 Introduction
8.2 Current & Future Impact Analysis
8.3 Economic Impact Analysis
8.4 Government Policies
8.5 Investment Scenario
Chapter 9 North America Instant Messaging Software Analysis and Forecast
9.1 Introduction
9.2 North America Instant Messaging Software Market Size Forecast by Country
9.2.1 U.S.
9.2.2 Canada
9.3 Basis Point Share (BPS) Analysis by Country
9.4 Absolute $ Opportunity Assessment by Country
9.5 Market Attractiveness Analysis by Country
9.6 North America Instant Messaging Software Market Size Forecast by Type
9.6.1 PC
9.6.2 Mobile
9.7 Basis Point Share (BPS) Analysis by Type
9.8 Absolute $ Opportunity Assessment by Type
9.9 Market Attractiveness Analysis by Type
9.10 North America Instant Messaging Software Market Size Forecast by Applications
9.10.1 Personal
9.10.2 Enterprise
9.10.3 Other
9.11 Basis Point Share (BPS) Analysis by Applications
9.12 Absolute $ Opportunity Assessment by Applications
9.13 Market Attractiveness Analysis by Applications
Chapter 10 Europe Instant Messaging Software Analysis and Forecast
10.1 Introduction
10.2 Europe Instant Messaging Software Market Size Forecast by Country
10.2.1 Germany
10.2.2 France
10.2.3 Italy
10.2.4 U.K.
10.2.5 Spain
10.2.6 Russia
10.2.7 Rest of Europe
10.3 Basis Point Share (BPS) Analysis by Country
10.4 Absolute $ Opportunity Assessment by Country
10.5 Market Attractiveness Analysis by Country
10.6 Europe Instant Messaging Software Market Size Forecast by Type
10.6.1 PC
10.6.2 Mobile
10.7 Basis Point Share (BPS) Analysis by Type
10.8 Absolute $ Opportunity Assessment by Type
10.9 Market Attractiveness Analysis by Type
10.10 Europe Instant Messaging Software Market Size Forecast by Applications
10.10.1 Personal
10.10.2 Enterprise
10.10.3 Other
10.11 Basis Point Share (BPS) Analysis by Applications
10.12 Absolute $ Opportunity Assessment by Applications
10.13 Market Attractiveness Analysis by Applications
Chapter 11 Asia Pacific Instant Messaging Software Analysis and Forecast
11.1 Introduction
11.2 Asia Pacific Instant Messaging Software Market Size Forecast by Country
11.2.1 China
11.2.2 Japan
11.2.3 South Korea
11.2.4 India
11.2.5 Australia
11.2.6 South East Asia (SEA)
11.2.7 Rest of Asia Pacific (APAC)
11.3 Basis Point Share (BPS) Analysis by Country
11.4 Absolute $ Opportunity Assessment by Country
11.5 Market Attractiveness Analysis by Country
11.6 Asia Pacific Instant Messaging Software Market Size Forecast by Type
11.6.1 PC
11.6.2 Mobile
11.7 Basis Point Share (BPS) Analysis by Type
11.8 Absolute $ Opportunity Assessment by Type
11.9 Market Attractiveness Analysis by Type
11.10 Asia Pacific Instant Messaging Software Market Size Forecast by Applications
11.10.1 Personal
11.10.2 Enterprise
11.10.3 Other
11.11 Basis Point Share (BPS) Analysis by Applications
11.12 Absolute $ Opportunity Assessment by Applications
11.13 Market Attractiveness Analysis by Applications
Chapter 12 Latin America Instant Messaging Software Analysis and Forecast
12.1 Introduction
12.2 Latin America Instant Messaging Software Market Size Forecast by Country
12.2.1 Brazil
12.2.2 Mexico
12.2.3 Rest of Latin America (LATAM)
12.3 Basis Point Share (BPS) Analysis by Country
12.4 Absolute $ Opportunity Assessment by Country
12.5 Market Attractiveness Analysis by Country
12.6 Latin America Instant Messaging Software Market Size Forecast by Type
12.6.1 PC
12.6.2 Mobile
12.7 Basis Point Share (BPS) Analysis by Type
12.8 Absolute $ Opportunity Assessment by Type
12.9 Market Attractiveness Analysis by Type
12.10 Latin America Instant Messaging Software Market Size Forecast by Applications
12.10.1 Personal
12.10.2 Enterprise
12.10.3 Other
12.11 Basis Point Share (BPS) Analysis by Applications
12.12 Absolute $ Opportunity Assessment by Applications
12.13 Market Attractiveness Analysis by Applications
Chapter 13 Middle East & Africa (MEA) Instant Messaging Software Analysis and Forecast
13.1 Introduction
13.2 Middle East & Africa (MEA) Instant Messaging Software Market Size Forecast by Country
13.2.1 Saudi Arabia
13.2.2 South Africa
13.2.3 UAE
13.2.4 Rest of Middle East & Africa (MEA)
13.3 Basis Point Share (BPS) Analysis by Country
13.4 Absolute $ Opportunity Assessment by Country
13.5 Market Attractiveness Analysis by Country
13.6 Middle East & Africa (MEA) Instant Messaging Software Market Size Forecast by Type
13.6.1 PC
13.6.2 Mobile
13.7 Basis Point Share (BPS) Analysis by Type
13.8 Absolute $ Opportunity Assessment by Type
13.9 Market Attractiveness Analysis by Type
13.10 Middle East & Africa (MEA) Instant Messaging Software Market Size Forecast by Applications
13.10.1 Personal
13.10.2 Enterprise
13.10.3 Other
13.11 Basis Point Share (BPS) Analysis by Applications
13.12 Absolute $ Opportunity Assessment by Applications
13.13 Market Attractiveness Analysis by Applications
Chapter 14 Competition Landscape
14.1 Instant Messaging Software Market: Competitive Dashboard
14.2 Global Instant Messaging Software Market: Market Share Analysis, 2019
14.3 Company Profiles (Details – Overview, Financials, Developments, Strategy)
14.3.1 Apple Messages
14.3.2 Cisco Jabber
14.3.3 Facebook Messenger
14.3.4 Google
14.3.5 IBM Sametime
14.3.6 ICQ
14.3.7 Line
14.3.8 Pidgin
14.3.9 Microsoft Skype
14.3.10 Slack
14.3.11 Telegram
14.3.12 Trillian
14.3.13 Viber
14.3.14 WeChat
14.3.15 WhatsApp Messenger
14.3.16 Windows Live Messenger
14.3.17 Yahoo Messenger
14.3.18 Tencent
14.3.19 China Mobile
14.3.20 YY
14.3.21 Alibaba
14.3.22 Adium
14.3.23 Alibaba
14.3.24 Adium
14.3.25 BitlBee
14.3.26 BeeNut
14.3.27 Centericq
14.3.28 Fire
14.3.29 Pidgin
14.3.30 Gajim