Market Overview:
The global IP PBX and cloud PBX market is expected to grow at a CAGR of 10.5% during the forecast period from 2018 to 2030. The growth in this market can be attributed to the increasing demand for cloud-based services and the growing trend of BYOD (Bring Your Own Device). Additionally, the rising need for cost-effective communication solutions is also contributing to the growth of this market. On the basis of type, WAN-based IP PBXs are expected to lead the global IP PBX and cloud PBX market during the forecast period. This can be attributed to their low installation costs as compared with LAN-based IPPBXs, which makes them more affordable for small businesses. On account of their high reliability and scalability, WAN-based IPPBXs are being increasingly adopted by large enterprises as well.
Product Definition:
An IP PBX is a telephone system that uses the internet to make and receive calls. A Cloud PBX is a hosted IP PBX, which means that all of the components of the system are hosted by a third party. This can include the phone handsets, call routing, voicemail, and other features.
WAN:
Wireless Application Network (WAN) is a telecommunication network that delivers voice, video and data services over a radio frequency channel. It allows multiple devices to communicate with one another without cabling or connecting them to an external network. The primary function of WAN is to connect geographically dispersed offices and employees in order to enhance communication between organizations.
The global wireless application network market size was valued at USD 6,867 million in 2016.
LAN:
LAN is local area network. It is a group of computers linked by cable or wireless communication to communicate with external networks. LAN can be used in IP PBX and Cloud PBX for telephony services such as voice over internet protocol (VoIP) and traditional phone service.
Is LAN compatible with cloud? Yes, it is because cloud provides virtual space where all the systems are linked by software called “Hyper-V” which helps in running multiple operating systems.
Application Insights:
The industrial segment held the largest market share of more than 60.0% in 2017. The growth can be attributed to the increasing demand for high-end communication solutions from various industries such as BFSI, IT and telecom, retail and e-commerce, media and entertainment, public sectors including defense and government agencies. The commercial segment is expected to exhibit a higher CAGR over the forecast period owing to growing adoption of IP telephony across small & medium-sized businesses (SMBs). SMBs are majorly located in developed economies such as North America where there is an extensive network infrastructure supporting cloud PBX systems which enables high internet speed for voice calls.
The residential sector accounted for a significant market share in 2017 owing to increasing adoption of VoIP technology by large enterprises or multinational companies requiring highly secure communications solution at affordable prices without compromising with quality service offering while managing their internal communications needs across different regions globally.
Regional Analysis:
Asia Pacific regional market is anticipated to register the highest CAGR of XX% during the forecast period. This growth can be attributed to increasing number of small & medium enterprises in this region, which are increasingly adopting hosted and cloud-based phone systems. In addition, rising demand for high-quality voice communication services from rapidly expanding telecommunication sector in economies such as China and India is expected to drive the Asia Pacific regional market over the forecast period.
North America held a significant share of around 35% in 2016 owing to early adoption of hosted IP PBX systems by several large enterprises such as Boeing and General Motors among others across U.S., Canada, and Mexico region. Moreover, presence of major service providers offering reliable hosting services along with high customer retention rate is likely to contribute toward higher revenue generation through renewals or upgrades by end users on a regular basis will further fuel industry growth over next seven years to come).
Growth Factors:
- Increased demand for hosted/cloud-based PBX systems, as businesses move away from on-premises hardware and software solutions.
- Rapid growth in the number of small and medium-sized businesses (SMBs) that are using or considering IP PBX systems as a way to reduce costs and improve communication efficiencies.
- The increasing popularity of Unified Communications (UC) applications, which can be delivered more effectively through an IP PBX system than through traditional phone lines or other communications platforms.
- Advances in VoIP technology that have made it easier and more affordable for businesses to deploy IP PBX systems, while also providing better call quality and features than ever before.
- Growing interest among consumers in cloud-based services, including IP PBX systems, which are seen as a cost-effective way to manage their communications needs without having to invest in expensive hardware or software solutions
Scope Of The Report
Report Attributes
Report Details
Report Title
IP PBX and Cloud PBX Market Research Report
By Type
WAN, LAN
By Application
Commercial, Industrial
By Companies
Alcatel-Lucent S.A., Verizon Communications, Inc., Yealink Inc., Plantronics Inc., NEC Corporation, Zoom Video Communications Inc., Blue Jeans Network, Inc., Avaya Inc., Microsoft Corporation, Avaya, Mitel, Cisco, Ring Scetral, Free Pbx, 3cX, PBX Act, Sangoma, Broudcloud
Regions Covered
North America, Europe, APAC, Latin America, MEA
Base Year
2021
Historical Year
2019 to 2020 (Data from 2010 can be provided as per availability)
Forecast Year
2030
Number of Pages
132
Number of Tables & Figures
93
Customization Available
Yes, the report can be customized as per your need.
Global IP PBX and Cloud PBX Market Report Segments:
The global IP PBX and Cloud PBX market is segmented on the basis of:
Types
WAN, LAN
The product segment provides information about the market share of each product and the respective CAGR during the forecast period. It lays out information about the product pricing parameters, trends, and profits that provides in-depth insights of the market. Furthermore, it discusses latest product developments & innovation in the market.
Applications
Commercial, Industrial
The application segment fragments various applications of the product and provides information on the market share and growth rate of each application segment. It discusses the potential future applications of the products and driving and restraining factors of each application segment.
Some of the companies that are profiled in this report are:
- Alcatel-Lucent S.A.
- Verizon Communications, Inc.
- Yealink Inc.
- Plantronics Inc.
- NEC Corporation
- Zoom Video Communications Inc.
- Blue Jeans Network, Inc.
- Avaya Inc.
- Microsoft Corporation
- Avaya
- Mitel
- Cisco
- Ring Scetral
- Free Pbx
- 3cX
- PBX Act
- Sangoma
- Broudcloud
Highlights of The IP PBX and Cloud PBX Market Report:
- The market structure and projections for the coming years.
- Drivers, restraints, opportunities, and current trends of market.
- Historical data and forecast.
- Estimations for the forecast period 2030.
- Developments and trends in the market.
- By Type:
- WAN
- LAN
- By Application:
- Commercial
- Industrial
- Market scenario by region, sub-region, and country.
- Market share of the market players, company profiles, product specifications, SWOT analysis, and competitive landscape.
- Analysis regarding upstream raw materials, downstream demand, and current market dynamics.
- Government Policies, Macro & Micro economic factors are also included in the report.
We have studied the IP PBX and Cloud PBX Market in 360 degrees via. both primary & secondary research methodologies. This helped us in building an understanding of the current market dynamics, supply-demand gap, pricing trends, product preferences, consumer patterns & so on. The findings were further validated through primary research with industry experts & opinion leaders across countries. The data is further compiled & validated through various market estimation & data validation methodologies. Further, we also have our in-house data forecasting model to predict market growth up to 2030.
Regional Analysis
- North America
- Europe
- Asia Pacific
- Middle East & Africa
- Latin America
Note: A country of choice can be added in the report at no extra cost. If more than one country needs to be added, the research quote will vary accordingly.
The geographical analysis part of the report provides information about the product sales in terms of volume and revenue in regions. It lays out potential opportunities for the new entrants, emerging players, and major players in the region. The regional analysis is done after considering the socio-economic factors and government regulations of the countries in the regions.
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8 Reasons to Buy This Report
- Includes a Chapter on the Impact of COVID-19 Pandemic On the Market
- Report Prepared After Conducting Interviews with Industry Experts & Top Designates of the Companies in the Market
- Implemented Robust Methodology to Prepare the Report
- Includes Graphs, Statistics, Flowcharts, and Infographics to Save Time
- Industry Growth Insights Provides 24/5 Assistance Regarding the Doubts in the Report
- Provides Information About the Top-winning Strategies Implemented by Industry Players.
- In-depth Insights On the Market Drivers, Restraints, Opportunities, and Threats
- Customization of the Report Available
Frequently Asked Questions?
IP PBX is a telephone system that uses IP addresses to route calls. Cloud PBX is a telephone system that resides in the cloud and uses web-based applications to manage calls.
Some of the major companies in the ip pbx and cloud pbx market are Alcatel-Lucent S.A., Verizon Communications, Inc., Yealink Inc., Plantronics Inc., NEC Corporation, Zoom Video Communications Inc., Blue Jeans Network, Inc., Avaya Inc., Microsoft Corporation, Avaya, Mitel, Cisco, Ring Scetral, Free Pbx, 3cX, PBX Act, Sangoma, Broudcloud.
The ip pbx and cloud pbx market is expected to grow at a compound annual growth rate of 10.5%.
Chapter 1 Executive Summary
Chapter 2 Assumptions and Acronyms Used
Chapter 3 Research Methodology
Chapter 4 IP PBX and Cloud PBX Market Overview
4.1 Introduction
4.1.1 Market Taxonomy
4.1.2 Market Definition
4.1.3 Macro-Economic Factors Impacting the Market Growth
4.2 IP PBX and Cloud PBX Market Dynamics
4.2.1 Market Drivers
4.2.2 Market Restraints
4.2.3 Market Opportunity
4.3 IP PBX and Cloud PBX Market - Supply Chain Analysis
4.3.1 List of Key Suppliers
4.3.2 List of Key Distributors
4.3.3 List of Key Consumers
4.4 Key Forces Shaping the IP PBX and Cloud PBX Market
4.4.1 Bargaining Power of Suppliers
4.4.2 Bargaining Power of Buyers
4.4.3 Threat of Substitution
4.4.4 Threat of New Entrants
4.4.5 Competitive Rivalry
4.5 Global IP PBX and Cloud PBX Market Size & Forecast, 2018-2028
4.5.1 IP PBX and Cloud PBX Market Size and Y-o-Y Growth
4.5.2 IP PBX and Cloud PBX Market Absolute $ Opportunity
Chapter 5 Global IP PBX and Cloud PBX Market Analysis and Forecast by Type
5.1 Introduction
5.1.1 Key Market Trends & Growth Opportunities by Type
5.1.2 Basis Point Share (BPS) Analysis by Type
5.1.3 Absolute $ Opportunity Assessment by Type
5.2 IP PBX and Cloud PBX Market Size Forecast by Type
5.2.1 WAN
5.2.2 LAN
5.3 Market Attractiveness Analysis by Type
Chapter 6 Global IP PBX and Cloud PBX Market Analysis and Forecast by Applications
6.1 Introduction
6.1.1 Key Market Trends & Growth Opportunities by Applications
6.1.2 Basis Point Share (BPS) Analysis by Applications
6.1.3 Absolute $ Opportunity Assessment by Applications
6.2 IP PBX and Cloud PBX Market Size Forecast by Applications
6.2.1 Commercial
6.2.2 Industrial
6.3 Market Attractiveness Analysis by Applications
Chapter 7 Global IP PBX and Cloud PBX Market Analysis and Forecast by Region
7.1 Introduction
7.1.1 Key Market Trends & Growth Opportunities by Region
7.1.2 Basis Point Share (BPS) Analysis by Region
7.1.3 Absolute $ Opportunity Assessment by Region
7.2 IP PBX and Cloud PBX Market Size Forecast by Region
7.2.1 North America
7.2.2 Europe
7.2.3 Asia Pacific
7.2.4 Latin America
7.2.5 Middle East & Africa (MEA)
7.3 Market Attractiveness Analysis by Region
Chapter 8 Coronavirus Disease (COVID-19) Impact
8.1 Introduction
8.2 Current & Future Impact Analysis
8.3 Economic Impact Analysis
8.4 Government Policies
8.5 Investment Scenario
Chapter 9 North America IP PBX and Cloud PBX Analysis and Forecast
9.1 Introduction
9.2 North America IP PBX and Cloud PBX Market Size Forecast by Country
9.2.1 U.S.
9.2.2 Canada
9.3 Basis Point Share (BPS) Analysis by Country
9.4 Absolute $ Opportunity Assessment by Country
9.5 Market Attractiveness Analysis by Country
9.6 North America IP PBX and Cloud PBX Market Size Forecast by Type
9.6.1 WAN
9.6.2 LAN
9.7 Basis Point Share (BPS) Analysis by Type
9.8 Absolute $ Opportunity Assessment by Type
9.9 Market Attractiveness Analysis by Type
9.10 North America IP PBX and Cloud PBX Market Size Forecast by Applications
9.10.1 Commercial
9.10.2 Industrial
9.11 Basis Point Share (BPS) Analysis by Applications
9.12 Absolute $ Opportunity Assessment by Applications
9.13 Market Attractiveness Analysis by Applications
Chapter 10 Europe IP PBX and Cloud PBX Analysis and Forecast
10.1 Introduction
10.2 Europe IP PBX and Cloud PBX Market Size Forecast by Country
10.2.1 Germany
10.2.2 France
10.2.3 Italy
10.2.4 U.K.
10.2.5 Spain
10.2.6 Russia
10.2.7 Rest of Europe
10.3 Basis Point Share (BPS) Analysis by Country
10.4 Absolute $ Opportunity Assessment by Country
10.5 Market Attractiveness Analysis by Country
10.6 Europe IP PBX and Cloud PBX Market Size Forecast by Type
10.6.1 WAN
10.6.2 LAN
10.7 Basis Point Share (BPS) Analysis by Type
10.8 Absolute $ Opportunity Assessment by Type
10.9 Market Attractiveness Analysis by Type
10.10 Europe IP PBX and Cloud PBX Market Size Forecast by Applications
10.10.1 Commercial
10.10.2 Industrial
10.11 Basis Point Share (BPS) Analysis by Applications
10.12 Absolute $ Opportunity Assessment by Applications
10.13 Market Attractiveness Analysis by Applications
Chapter 11 Asia Pacific IP PBX and Cloud PBX Analysis and Forecast
11.1 Introduction
11.2 Asia Pacific IP PBX and Cloud PBX Market Size Forecast by Country
11.2.1 China
11.2.2 Japan
11.2.3 South Korea
11.2.4 India
11.2.5 Australia
11.2.6 South East Asia (SEA)
11.2.7 Rest of Asia Pacific (APAC)
11.3 Basis Point Share (BPS) Analysis by Country
11.4 Absolute $ Opportunity Assessment by Country
11.5 Market Attractiveness Analysis by Country
11.6 Asia Pacific IP PBX and Cloud PBX Market Size Forecast by Type
11.6.1 WAN
11.6.2 LAN
11.7 Basis Point Share (BPS) Analysis by Type
11.8 Absolute $ Opportunity Assessment by Type
11.9 Market Attractiveness Analysis by Type
11.10 Asia Pacific IP PBX and Cloud PBX Market Size Forecast by Applications
11.10.1 Commercial
11.10.2 Industrial
11.11 Basis Point Share (BPS) Analysis by Applications
11.12 Absolute $ Opportunity Assessment by Applications
11.13 Market Attractiveness Analysis by Applications
Chapter 12 Latin America IP PBX and Cloud PBX Analysis and Forecast
12.1 Introduction
12.2 Latin America IP PBX and Cloud PBX Market Size Forecast by Country
12.2.1 Brazil
12.2.2 Mexico
12.2.3 Rest of Latin America (LATAM)
12.3 Basis Point Share (BPS) Analysis by Country
12.4 Absolute $ Opportunity Assessment by Country
12.5 Market Attractiveness Analysis by Country
12.6 Latin America IP PBX and Cloud PBX Market Size Forecast by Type
12.6.1 WAN
12.6.2 LAN
12.7 Basis Point Share (BPS) Analysis by Type
12.8 Absolute $ Opportunity Assessment by Type
12.9 Market Attractiveness Analysis by Type
12.10 Latin America IP PBX and Cloud PBX Market Size Forecast by Applications
12.10.1 Commercial
12.10.2 Industrial
12.11 Basis Point Share (BPS) Analysis by Applications
12.12 Absolute $ Opportunity Assessment by Applications
12.13 Market Attractiveness Analysis by Applications
Chapter 13 Middle East & Africa (MEA) IP PBX and Cloud PBX Analysis and Forecast
13.1 Introduction
13.2 Middle East & Africa (MEA) IP PBX and Cloud PBX Market Size Forecast by Country
13.2.1 Saudi Arabia
13.2.2 South Africa
13.2.3 UAE
13.2.4 Rest of Middle East & Africa (MEA)
13.3 Basis Point Share (BPS) Analysis by Country
13.4 Absolute $ Opportunity Assessment by Country
13.5 Market Attractiveness Analysis by Country
13.6 Middle East & Africa (MEA) IP PBX and Cloud PBX Market Size Forecast by Type
13.6.1 WAN
13.6.2 LAN
13.7 Basis Point Share (BPS) Analysis by Type
13.8 Absolute $ Opportunity Assessment by Type
13.9 Market Attractiveness Analysis by Type
13.10 Middle East & Africa (MEA) IP PBX and Cloud PBX Market Size Forecast by Applications
13.10.1 Commercial
13.10.2 Industrial
13.11 Basis Point Share (BPS) Analysis by Applications
13.12 Absolute $ Opportunity Assessment by Applications
13.13 Market Attractiveness Analysis by Applications
Chapter 14 Competition Landscape
14.1 IP PBX and Cloud PBX Market: Competitive Dashboard
14.2 Global IP PBX and Cloud PBX Market: Market Share Analysis, 2019
14.3 Company Profiles (Details – Overview, Financials, Developments, Strategy)
14.3.1 Alcatel-Lucent S.A.
14.3.2 Verizon Communications, Inc.
14.3.3 Yealink Inc.
14.3.4 Plantronics Inc.
14.3.5 NEC Corporation
14.3.6 Zoom Video Communications Inc.
14.3.7 Blue Jeans Network, Inc.
14.3.8 Avaya Inc.
14.3.9 Microsoft Corporation
14.3.10 Avaya
14.3.11 Mitel
14.3.12 Cisco
14.3.13 Ring Scetral
14.3.14 Free Pbx
14.3.15 3cX
14.3.16 PBX Act
14.3.17 Sangoma
14.3.18 Broudcloud
