Market Overview:
The global IT-as-a-Service (ITaaS) market is expected to grow at a CAGR of 16.5% during the forecast period from 2018 to 2030. The growth in the market can be attributed to the increasing demand for cloud services and rising trend of BYOD (Bring Your Own Device). In addition, the growing need for cost effective and efficient IT services is also contributing to the growth of this market. The global ITaaS market can be segmented on the basis of type, application, and region. On the basis of type, it can be divided into technical infrastructure and architecture, IT management framework, service management, and application management. The technical infrastructure and architecture segment is expected to hold a major share in this market owing to its ability to provide an end-to-end solution for enterprises’ ICT needs. By application, BFSI sector is expected to account for a major share in this market due its growing adoption of cloud services across different regions. However; telecom sector is projected grow at highest CAGR during forecast period as telecom operators are increasingly adopting cloud technology solutions such as virtualization & SDN/NFV (Software Defined Networking/Network Function Virtualization), M2M (Machine To Machine), big data analytics etc.
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Product Definition:
IT-as-a-Service (ITaaS) is the provision of information technology services, usually on a subscription basis, that enables an organization to improve its efficiency and effectiveness. The importance of ITaaS lies in its ability to provide organizations with a comprehensive and flexible set of services that can be tailored to meet specific needs. This allows organizations to focus on their core business while relying on ITaaS providers to manage their information technology infrastructure.
Technical Infrastructure and Architecture:
Technical infrastructure and architecture is the heart of any IT-based service. It supports all other components in delivering a specific set of solutions or products to customers. The architectural design includes hardware, software, and networking components that work together to provide an integrated solution for customers.
The global ITaaS market was valued at USD 25,12 billion in 2014.
IT Management Framework:
IT Management Framework (IMF) is a set of standards and processes that are used to plan, implement, operate and manage IT services in an organization. It helps the organizations to achieve improved business outcomes by leveraging data center capabilities across different departments. The framework also helps improve cost efficiency & utilization along with service quality & agility.
The key drivers for the growth of this market include increasing adoption of cloud computing technology as it offers scalability, flexibility.
Application Insights:
The banking, financial services, and insurance (BFSI) segment accounted for the largest market share in 2017. The BFSI sector is one of the leading adopters of cloud computing owing to its critical nature and need for efficiency. As a result, this industry is expected to continue dominating the global ITaaS market over the forecast period.
Telecom application is anticipated to register a significant CAGR during the forecast period as telecom companies are increasingly adopting modern technologies such as big data analytics and artificial intelligence (AI). Furthermore, increasing demand for mobile devices across all age groups has created new avenues for application development and deployment on cloud platforms.
The retail segment also holds considerable growth potential due to growing consumerism in emerging economies such as India China Brazil etcetera which have been witnessing tremendous growth in recent years.
Regional Analysis:
The North American regional market dominated the global IT-as-a-service industry in 2016 and accounted for over 35% of the total revenue share. The growth can be attributed to the increasing adoption of cloud computing, mobility, social media, BYOD trends and other technological advancements. Moreover, growing demand for high availability & disaster recovery solutions is expected to drive demand over the forecast period.
Asia Pacific region is anticipated to witness significant growth during the forecast period owing to increasing investments by various governments in developing countries such as China and India along with rising awareness about digitalization among enterprises operating in these regions. Furthermore, improving telecom infrastructure coupled with increased adoption of smartphones will augment market growth during the forecast period from 2017 to 2030 timeframe). Increasing government initiatives aimed at reducing costs associated with data centers are also driving this regional market forward over a longer term horizon (i.e., 2018 - 2030).
Growth Factors:
- Increased demand for cloud-based services: The global market for cloud-based services is expected to grow at a CAGR of over 17% from 2016 to 2020. This growth can be attributed to the increasing demand for cost-effective and scalable IT solutions.
- Proliferation of mobile devices and BYOD policies: The proliferation of mobile devices and the growing trend of BYOD (Bring Your Own Device) are contributing to the growth of the ITaaS market. Enterprises are increasingly adopting these technologies in order to improve employee productivity and collaboration.
- Emergence of big data and analytics: The emergence of big data and analytics is driving the need for efficient IT infrastructure solutions that can handle large volumes of data quickly and effectively. As a result, enterprises are increasingly adopting cloud-based solutions that offer scalability, flexibility, and cost-effectiveness.
Scope Of The Report
Report Attributes
Report Details
Report Title
IT-as-a-Service (ITaaS) Market Research Report
By Type
Technical Infrastructure and Architecture, IT Management Framework, Service Management, Application Management
By Application
BFSI, Telecom, Retail, Healthcare, Energy and Utilities
By Companies
BMC Software, HPE, IBM, Red Hat, VMware, Accenture, Adaptive Computing, Broadcom, Cisco Systems, Citrix Systems, CloudBolt Software, Convirture, CSC, Dell EMC, Egenera, Embotics, GigaSpaces Technologies, Micro Fo
Regions Covered
North America, Europe, APAC, Latin America, MEA
Base Year
2021
Historical Year
2019 to 2020 (Data from 2010 can be provided as per availability)
Forecast Year
2030
Number of Pages
249
Number of Tables & Figures
175
Customization Available
Yes, the report can be customized as per your need.
Global IT-as-a-Service (ITaaS) Market Report Segments:
The global IT-as-a-Service (ITaaS) market is segmented on the basis of:
Types
Technical Infrastructure and Architecture, IT Management Framework, Service Management, Application Management
The product segment provides information about the market share of each product and the respective CAGR during the forecast period. It lays out information about the product pricing parameters, trends, and profits that provides in-depth insights of the market. Furthermore, it discusses latest product developments & innovation in the market.
Applications
BFSI, Telecom, Retail, Healthcare, Energy and Utilities
The application segment fragments various applications of the product and provides information on the market share and growth rate of each application segment. It discusses the potential future applications of the products and driving and restraining factors of each application segment.
Some of the companies that are profiled in this report are:
- BMC Software
- HPE
- IBM
- Red Hat
- VMware
- Accenture
- Adaptive Computing
- Broadcom
- Cisco Systems
- Citrix Systems
- CloudBolt Software
- Convirture
- CSC
- Dell EMC
- Egenera
- Embotics
- GigaSpaces Technologies
- Micro Fo
 Market Overview.svg)
Highlights of The IT-as-a-Service (ITaaS) Market Report:
- The market structure and projections for the coming years.
- Drivers, restraints, opportunities, and current trends of market.
- Historical data and forecast.
- Estimations for the forecast period 2030.
- Developments and trends in the market.
- By Type:
- Technical Infrastructure and Architecture
- IT Management Framework
- Service Management
- Application Management
- By Application:
- BFSI
- Telecom
- Retail
- Healthcare
- Energy and Utilities
- Market scenario by region, sub-region, and country.
- Market share of the market players, company profiles, product specifications, SWOT analysis, and competitive landscape.
- Analysis regarding upstream raw materials, downstream demand, and current market dynamics.
- Government Policies, Macro & Micro economic factors are also included in the report.
We have studied the IT-as-a-Service (ITaaS) Market in 360 degrees via. both primary & secondary research methodologies. This helped us in building an understanding of the current market dynamics, supply-demand gap, pricing trends, product preferences, consumer patterns & so on. The findings were further validated through primary research with industry experts & opinion leaders across countries. The data is further compiled & validated through various market estimation & data validation methodologies. Further, we also have our in-house data forecasting model to predict market growth up to 2030.
Regional Analysis
- North America
- Europe
- Asia Pacific
- Middle East & Africa
- Latin America
Note: A country of choice can be added in the report at no extra cost. If more than one country needs to be added, the research quote will vary accordingly.
The geographical analysis part of the report provides information about the product sales in terms of volume and revenue in regions. It lays out potential opportunities for the new entrants, emerging players, and major players in the region. The regional analysis is done after considering the socio-economic factors and government regulations of the countries in the regions.
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- Correctly Positioning New Products
- Market Entry Strategies
- Business Expansion Strategies
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- Product & Brand Management
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 Market Statistics.svg)
8 Reasons to Buy This Report
- Includes a Chapter on the Impact of COVID-19 Pandemic On the Market
- Report Prepared After Conducting Interviews with Industry Experts & Top Designates of the Companies in the Market
- Implemented Robust Methodology to Prepare the Report
- Includes Graphs, Statistics, Flowcharts, and Infographics to Save Time
- Industry Growth Insights Provides 24/5 Assistance Regarding the Doubts in the Report
- Provides Information About the Top-winning Strategies Implemented by Industry Players.
- In-depth Insights On the Market Drivers, Restraints, Opportunities, and Threats
- Customization of the Report Available
Frequently Asked Questions?
ITaaS is a model of delivering IT services over the internet. It enables organizations to outsource their IT needs, including infrastructure management, application development and deployment, data center operations and security, and customer relationship management (CRM).
Some of the major players in the it-as-a-service (itaas) market are BMC Software, HPE, IBM, Red Hat, VMware, Accenture, Adaptive Computing, Broadcom, Cisco Systems, Citrix Systems, CloudBolt Software, Convirture, CSC, Dell EMC, Egenera, Embotics, GigaSpaces Technologies, Micro Fo.
The it-as-a-service (itaas) market is expected to register a CAGR of 16.5%.
Chapter 1 Executive Summary
Chapter 2 Assumptions and Acronyms Used
Chapter 3 Research Methodology
Chapter 4 IT-as-a-Service (ITaaS) Market Overview
4.1 Introduction
4.1.1 Market Taxonomy
4.1.2 Market Definition
4.1.3 Macro-Economic Factors Impacting the Market Growth
4.2 IT-as-a-Service (ITaaS) Market Dynamics
4.2.1 Market Drivers
4.2.2 Market Restraints
4.2.3 Market Opportunity
4.3 IT-as-a-Service (ITaaS) Market - Supply Chain Analysis
4.3.1 List of Key Suppliers
4.3.2 List of Key Distributors
4.3.3 List of Key Consumers
4.4 Key Forces Shaping the IT-as-a-Service (ITaaS) Market
4.4.1 Bargaining Power of Suppliers
4.4.2 Bargaining Power of Buyers
4.4.3 Threat of Substitution
4.4.4 Threat of New Entrants
4.4.5 Competitive Rivalry
4.5 Global IT-as-a-Service (ITaaS) Market Size & Forecast, 2018-2028
4.5.1 IT-as-a-Service (ITaaS) Market Size and Y-o-Y Growth
4.5.2 IT-as-a-Service (ITaaS) Market Absolute $ Opportunity
Chapter 5 Global IT-as-a-Service (ITaaS) Market Analysis and Forecast by Type
5.1 Introduction
5.1.1 Key Market Trends & Growth Opportunities by Type
5.1.2 Basis Point Share (BPS) Analysis by Type
5.1.3 Absolute $ Opportunity Assessment by Type
5.2 IT-as-a-Service (ITaaS) Market Size Forecast by Type
5.2.1 Technical Infrastructure and Architecture
5.2.2 IT Management Framework
5.2.3 Service Management
5.2.4 Application Management
5.3 Market Attractiveness Analysis by Type
Chapter 6 Global IT-as-a-Service (ITaaS) Market Analysis and Forecast by Applications
6.1 Introduction
6.1.1 Key Market Trends & Growth Opportunities by Applications
6.1.2 Basis Point Share (BPS) Analysis by Applications
6.1.3 Absolute $ Opportunity Assessment by Applications
6.2 IT-as-a-Service (ITaaS) Market Size Forecast by Applications
6.2.1 BFSI
6.2.2 Telecom
6.2.3 Retail
6.2.4 Healthcare
6.2.5 Energy and Utilities
6.3 Market Attractiveness Analysis by Applications
Chapter 7 Global IT-as-a-Service (ITaaS) Market Analysis and Forecast by Region
7.1 Introduction
7.1.1 Key Market Trends & Growth Opportunities by Region
7.1.2 Basis Point Share (BPS) Analysis by Region
7.1.3 Absolute $ Opportunity Assessment by Region
7.2 IT-as-a-Service (ITaaS) Market Size Forecast by Region
7.2.1 North America
7.2.2 Europe
7.2.3 Asia Pacific
7.2.4 Latin America
7.2.5 Middle East & Africa (MEA)
7.3 Market Attractiveness Analysis by Region
Chapter 8 Coronavirus Disease (COVID-19) Impact
8.1 Introduction
8.2 Current & Future Impact Analysis
8.3 Economic Impact Analysis
8.4 Government Policies
8.5 Investment Scenario
Chapter 9 North America IT-as-a-Service (ITaaS) Analysis and Forecast
9.1 Introduction
9.2 North America IT-as-a-Service (ITaaS) Market Size Forecast by Country
9.2.1 U.S.
9.2.2 Canada
9.3 Basis Point Share (BPS) Analysis by Country
9.4 Absolute $ Opportunity Assessment by Country
9.5 Market Attractiveness Analysis by Country
9.6 North America IT-as-a-Service (ITaaS) Market Size Forecast by Type
9.6.1 Technical Infrastructure and Architecture
9.6.2 IT Management Framework
9.6.3 Service Management
9.6.4 Application Management
9.7 Basis Point Share (BPS) Analysis by Type
9.8 Absolute $ Opportunity Assessment by Type
9.9 Market Attractiveness Analysis by Type
9.10 North America IT-as-a-Service (ITaaS) Market Size Forecast by Applications
9.10.1 BFSI
9.10.2 Telecom
9.10.3 Retail
9.10.4 Healthcare
9.10.5 Energy and Utilities
9.11 Basis Point Share (BPS) Analysis by Applications
9.12 Absolute $ Opportunity Assessment by Applications
9.13 Market Attractiveness Analysis by Applications
Chapter 10 Europe IT-as-a-Service (ITaaS) Analysis and Forecast
10.1 Introduction
10.2 Europe IT-as-a-Service (ITaaS) Market Size Forecast by Country
10.2.1 Germany
10.2.2 France
10.2.3 Italy
10.2.4 U.K.
10.2.5 Spain
10.2.6 Russia
10.2.7 Rest of Europe
10.3 Basis Point Share (BPS) Analysis by Country
10.4 Absolute $ Opportunity Assessment by Country
10.5 Market Attractiveness Analysis by Country
10.6 Europe IT-as-a-Service (ITaaS) Market Size Forecast by Type
10.6.1 Technical Infrastructure and Architecture
10.6.2 IT Management Framework
10.6.3 Service Management
10.6.4 Application Management
10.7 Basis Point Share (BPS) Analysis by Type
10.8 Absolute $ Opportunity Assessment by Type
10.9 Market Attractiveness Analysis by Type
10.10 Europe IT-as-a-Service (ITaaS) Market Size Forecast by Applications
10.10.1 BFSI
10.10.2 Telecom
10.10.3 Retail
10.10.4 Healthcare
10.10.5 Energy and Utilities
10.11 Basis Point Share (BPS) Analysis by Applications
10.12 Absolute $ Opportunity Assessment by Applications
10.13 Market Attractiveness Analysis by Applications
Chapter 11 Asia Pacific IT-as-a-Service (ITaaS) Analysis and Forecast
11.1 Introduction
11.2 Asia Pacific IT-as-a-Service (ITaaS) Market Size Forecast by Country
11.2.1 China
11.2.2 Japan
11.2.3 South Korea
11.2.4 India
11.2.5 Australia
11.2.6 South East Asia (SEA)
11.2.7 Rest of Asia Pacific (APAC)
11.3 Basis Point Share (BPS) Analysis by Country
11.4 Absolute $ Opportunity Assessment by Country
11.5 Market Attractiveness Analysis by Country
11.6 Asia Pacific IT-as-a-Service (ITaaS) Market Size Forecast by Type
11.6.1 Technical Infrastructure and Architecture
11.6.2 IT Management Framework
11.6.3 Service Management
11.6.4 Application Management
11.7 Basis Point Share (BPS) Analysis by Type
11.8 Absolute $ Opportunity Assessment by Type
11.9 Market Attractiveness Analysis by Type
11.10 Asia Pacific IT-as-a-Service (ITaaS) Market Size Forecast by Applications
11.10.1 BFSI
11.10.2 Telecom
11.10.3 Retail
11.10.4 Healthcare
11.10.5 Energy and Utilities
11.11 Basis Point Share (BPS) Analysis by Applications
11.12 Absolute $ Opportunity Assessment by Applications
11.13 Market Attractiveness Analysis by Applications
Chapter 12 Latin America IT-as-a-Service (ITaaS) Analysis and Forecast
12.1 Introduction
12.2 Latin America IT-as-a-Service (ITaaS) Market Size Forecast by Country
12.2.1 Brazil
12.2.2 Mexico
12.2.3 Rest of Latin America (LATAM)
12.3 Basis Point Share (BPS) Analysis by Country
12.4 Absolute $ Opportunity Assessment by Country
12.5 Market Attractiveness Analysis by Country
12.6 Latin America IT-as-a-Service (ITaaS) Market Size Forecast by Type
12.6.1 Technical Infrastructure and Architecture
12.6.2 IT Management Framework
12.6.3 Service Management
12.6.4 Application Management
12.7 Basis Point Share (BPS) Analysis by Type
12.8 Absolute $ Opportunity Assessment by Type
12.9 Market Attractiveness Analysis by Type
12.10 Latin America IT-as-a-Service (ITaaS) Market Size Forecast by Applications
12.10.1 BFSI
12.10.2 Telecom
12.10.3 Retail
12.10.4 Healthcare
12.10.5 Energy and Utilities
12.11 Basis Point Share (BPS) Analysis by Applications
12.12 Absolute $ Opportunity Assessment by Applications
12.13 Market Attractiveness Analysis by Applications
Chapter 13 Middle East & Africa (MEA) IT-as-a-Service (ITaaS) Analysis and Forecast
13.1 Introduction
13.2 Middle East & Africa (MEA) IT-as-a-Service (ITaaS) Market Size Forecast by Country
13.2.1 Saudi Arabia
13.2.2 South Africa
13.2.3 UAE
13.2.4 Rest of Middle East & Africa (MEA)
13.3 Basis Point Share (BPS) Analysis by Country
13.4 Absolute $ Opportunity Assessment by Country
13.5 Market Attractiveness Analysis by Country
13.6 Middle East & Africa (MEA) IT-as-a-Service (ITaaS) Market Size Forecast by Type
13.6.1 Technical Infrastructure and Architecture
13.6.2 IT Management Framework
13.6.3 Service Management
13.6.4 Application Management
13.7 Basis Point Share (BPS) Analysis by Type
13.8 Absolute $ Opportunity Assessment by Type
13.9 Market Attractiveness Analysis by Type
13.10 Middle East & Africa (MEA) IT-as-a-Service (ITaaS) Market Size Forecast by Applications
13.10.1 BFSI
13.10.2 Telecom
13.10.3 Retail
13.10.4 Healthcare
13.10.5 Energy and Utilities
13.11 Basis Point Share (BPS) Analysis by Applications
13.12 Absolute $ Opportunity Assessment by Applications
13.13 Market Attractiveness Analysis by Applications
Chapter 14 Competition Landscape
14.1 IT-as-a-Service (ITaaS) Market: Competitive Dashboard
14.2 Global IT-as-a-Service (ITaaS) Market: Market Share Analysis, 2019
14.3 Company Profiles (Details – Overview, Financials, Developments, Strategy)
14.3.1 BMC Software
14.3.2 HPE
14.3.3 IBM
14.3.4 Red Hat
14.3.5 VMware
14.3.6 Accenture
14.3.7 Adaptive Computing
14.3.8 Broadcom
14.3.9 Cisco Systems
14.3.10 Citrix Systems
14.3.11 CloudBolt Software
14.3.12 Convirture
14.3.13 CSC
14.3.14 Dell EMC
14.3.15 Egenera
14.3.16 Embotics
14.3.17 GigaSpaces Technologies
14.3.18 Micro Fo
