Market Overview:
The global managed service provider software market is expected to grow at a CAGR of 10.8% during the forecast period from 2018 to 2030. The growth in this market can be attributed to the increasing demand for cloud-based services and the growing need for automation and orchestration in managed service providers. On-premise software held a major share of the global managed service provider software market in 2017, owing to its advantages such as low cost and better security features as compared to cloud-based services. However, cloud-based services are expected to witness higher growth during the forecast period, due to their advantages such as scalability, flexibility, and lower TCO (total cost of ownership). Small businesses are expected to be one of the fastest-growing segments in terms of adoption of managed service provider software during the forecast period. This can be attributed to factors such as increasing awareness about these solutions among small businesses and their growing need for enhanced IT infrastructure support.
Product Definition:
A managed service provider (MSP) is a type of information technology (IT) services company that provides its customers with remote monitoring and management of their IT infrastructure and networks. MSP software enables MSPs to centrally manage and monitor their customer's networks and devices, as well as provide automated incident response and remediation.
On-Premise:
On-premise software is a type of cloud computing that involves hosting applications and data on an end user's own hardware. The primary difference between on-premise and hosted services is that with the former, users are responsible for maintaining all systems, while with the latter, service providers take care of hardware maintenance as well as provide some level of support.
Cloud-Based:
Cloud-based software is a type of service delivery model that involves the deployment of an application on a server hosted by a third-party (third-party cloud service provider or TPCSP) and accessed through the internet. The cloud based software solutions are gaining popularity owing to its cost effectiveness, flexibility, scalability and reliability features. Cloud computing has emerged as one of the most prominent technological trends in business processes over recent years.
Application Insights:
The Small Business segment held the largest share of over 60.0% in 2017. The growth can be attributed to factors such as increasing penetration of MSPs for small and medium-sized businesses, growing demand for flexible IT resources by SMBs, and rising need for cost-effective solutions by these organizations. According to a study conducted by Forrester Research Inc., it is estimated that around 40% of all small businesses use managed services while 20% are at the stage where they are ready to transition from DIY management to managed services providers (MSP).
The large business segment is anticipated to witness significant growth over the forecast period owing to factors such as an increase in demand from medium-sized.
Regional Analysis:
North America dominated the global market in 2017. The growth of the region can be attributed to several factors such as increasing government initiatives, rising awareness among SMEs regarding cloud-based managed service provider software and rapid technological advancements. Moreover, presence of a large number of MSPs in North America is expected to fuel regional growth over the forecast period.
Asia Pacific is anticipated to witness significant growth over the forecast period owing to increased spending on technology and telecom services by companies operating in this sector for improving productivity and efficiency. In addition, growing adoption of cloud-based managed service provider software by small & medium businesses for cost savings is expected drive regional demand during the forecast period. Furthermore, availability of low-cost data centers in countries such as Singapore has attracted several organizations from across Asia Pacific for hosting their IT infrastructure thereby driving regional demand during recent years and further inferred in 2018).
Growth Factors:
- Increased demand for managed services due to the growing complexity of IT infrastructure and the need for organizations to focus on their core business.
- The increasing trend of outsourcing and offshoring by businesses to reduce costs.
- Rapid growth in cloud computing, which is creating new opportunities for managed service providers (MSPs).
- The proliferation of mobile devices and BYOD policies, which are driving the need for more robust and reliable IT infrastructure management services.
- Growing awareness among businesses about the benefits of using MSPs, such as improved efficiency, reduced costs, and enhanced security
Scope Of The Report
Report Attributes
Report Details
Report Title
Managed Service Provider Software Market Research Report
By Type
On-Premise, Cloud-Based
By Application
Small Business, Medium-sized Business, Large Business
By Companies
WebTitan, ManageEngine, OptiTune, CloudMonix, NinjaRMM, ConnectWise, Cloud Management Suite, LogicMonitor, Kaseya, SolarWinds MSP, Atera, Auvik Networks, Trend Micro
Regions Covered
North America, Europe, APAC, Latin America, MEA
Base Year
2021
Historical Year
2019 to 2020 (Data from 2010 can be provided as per availability)
Forecast Year
2030
Number of Pages
143
Number of Tables & Figures
101
Customization Available
Yes, the report can be customized as per your need.
Global Managed Service Provider Software Market Report Segments:
The global Managed Service Provider Software market is segmented on the basis of:
Types
On-Premise, Cloud-Based
The product segment provides information about the market share of each product and the respective CAGR during the forecast period. It lays out information about the product pricing parameters, trends, and profits that provides in-depth insights of the market. Furthermore, it discusses latest product developments & innovation in the market.
Applications
Small Business, Medium-sized Business, Large Business
The application segment fragments various applications of the product and provides information on the market share and growth rate of each application segment. It discusses the potential future applications of the products and driving and restraining factors of each application segment.
Some of the companies that are profiled in this report are:
- WebTitan
- ManageEngine
- OptiTune
- CloudMonix
- NinjaRMM
- ConnectWise
- Cloud Management Suite
- LogicMonitor
- Kaseya
- SolarWinds MSP
- Atera
- Auvik Networks
- Trend Micro
Highlights of The Managed Service Provider Software Market Report:
- The market structure and projections for the coming years.
- Drivers, restraints, opportunities, and current trends of market.
- Historical data and forecast.
- Estimations for the forecast period 2030.
- Developments and trends in the market.
- By Type:
- On-Premise
- Cloud-Based
- By Application:
- Small Business
- Medium-sized Business
- Large Business
- Market scenario by region, sub-region, and country.
- Market share of the market players, company profiles, product specifications, SWOT analysis, and competitive landscape.
- Analysis regarding upstream raw materials, downstream demand, and current market dynamics.
- Government Policies, Macro & Micro economic factors are also included in the report.
We have studied the Managed Service Provider Software Market in 360 degrees via. both primary & secondary research methodologies. This helped us in building an understanding of the current market dynamics, supply-demand gap, pricing trends, product preferences, consumer patterns & so on. The findings were further validated through primary research with industry experts & opinion leaders across countries. The data is further compiled & validated through various market estimation & data validation methodologies. Further, we also have our in-house data forecasting model to predict market growth up to 2030.
Regional Analysis
- North America
- Europe
- Asia Pacific
- Middle East & Africa
- Latin America
Note: A country of choice can be added in the report at no extra cost. If more than one country needs to be added, the research quote will vary accordingly.
The geographical analysis part of the report provides information about the product sales in terms of volume and revenue in regions. It lays out potential opportunities for the new entrants, emerging players, and major players in the region. The regional analysis is done after considering the socio-economic factors and government regulations of the countries in the regions.
How you may use our products:
- Correctly Positioning New Products
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- Understanding Competition Scenario
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8 Reasons to Buy This Report
- Includes a Chapter on the Impact of COVID-19 Pandemic On the Market
- Report Prepared After Conducting Interviews with Industry Experts & Top Designates of the Companies in the Market
- Implemented Robust Methodology to Prepare the Report
- Includes Graphs, Statistics, Flowcharts, and Infographics to Save Time
- Industry Growth Insights Provides 24/5 Assistance Regarding the Doubts in the Report
- Provides Information About the Top-winning Strategies Implemented by Industry Players.
- In-depth Insights On the Market Drivers, Restraints, Opportunities, and Threats
- Customization of the Report Available
Frequently Asked Questions?
Managed Service Provider Software (MSP) is a software application that helps service providers manage their business operations. MSPs offer a range of services, including customer relationship management (CRM), billing and collections, telephony, and technology support.
Some of the key players operating in the managed service provider software market are WebTitan, ManageEngine, OptiTune, CloudMonix, NinjaRMM, ConnectWise, Cloud Management Suite, LogicMonitor, Kaseya, SolarWinds MSP, Atera, Auvik Networks, Trend Micro.
The managed service provider software market is expected to grow at a compound annual growth rate of 10.8%.
Chapter 1 Executive Summary
Chapter 2 Assumptions and Acronyms Used
Chapter 3 Research Methodology
Chapter 4 Managed Service Provider Software Market Overview
4.1 Introduction
4.1.1 Market Taxonomy
4.1.2 Market Definition
4.1.3 Macro-Economic Factors Impacting the Market Growth
4.2 Managed Service Provider Software Market Dynamics
4.2.1 Market Drivers
4.2.2 Market Restraints
4.2.3 Market Opportunity
4.3 Managed Service Provider Software Market - Supply Chain Analysis
4.3.1 List of Key Suppliers
4.3.2 List of Key Distributors
4.3.3 List of Key Consumers
4.4 Key Forces Shaping the Managed Service Provider Software Market
4.4.1 Bargaining Power of Suppliers
4.4.2 Bargaining Power of Buyers
4.4.3 Threat of Substitution
4.4.4 Threat of New Entrants
4.4.5 Competitive Rivalry
4.5 Global Managed Service Provider Software Market Size & Forecast, 2018-2028
4.5.1 Managed Service Provider Software Market Size and Y-o-Y Growth
4.5.2 Managed Service Provider Software Market Absolute $ Opportunity
Chapter 5 Global Managed Service Provider Software Market Analysis and Forecast by Type
5.1 Introduction
5.1.1 Key Market Trends & Growth Opportunities by Type
5.1.2 Basis Point Share (BPS) Analysis by Type
5.1.3 Absolute $ Opportunity Assessment by Type
5.2 Managed Service Provider Software Market Size Forecast by Type
5.2.1 On-Premise
5.2.2 Cloud-Based
5.3 Market Attractiveness Analysis by Type
Chapter 6 Global Managed Service Provider Software Market Analysis and Forecast by Applications
6.1 Introduction
6.1.1 Key Market Trends & Growth Opportunities by Applications
6.1.2 Basis Point Share (BPS) Analysis by Applications
6.1.3 Absolute $ Opportunity Assessment by Applications
6.2 Managed Service Provider Software Market Size Forecast by Applications
6.2.1 Small Business
6.2.2 Medium-sized Business
6.2.3 Large Business
6.3 Market Attractiveness Analysis by Applications
Chapter 7 Global Managed Service Provider Software Market Analysis and Forecast by Region
7.1 Introduction
7.1.1 Key Market Trends & Growth Opportunities by Region
7.1.2 Basis Point Share (BPS) Analysis by Region
7.1.3 Absolute $ Opportunity Assessment by Region
7.2 Managed Service Provider Software Market Size Forecast by Region
7.2.1 North America
7.2.2 Europe
7.2.3 Asia Pacific
7.2.4 Latin America
7.2.5 Middle East & Africa (MEA)
7.3 Market Attractiveness Analysis by Region
Chapter 8 Coronavirus Disease (COVID-19) Impact
8.1 Introduction
8.2 Current & Future Impact Analysis
8.3 Economic Impact Analysis
8.4 Government Policies
8.5 Investment Scenario
Chapter 9 North America Managed Service Provider Software Analysis and Forecast
9.1 Introduction
9.2 North America Managed Service Provider Software Market Size Forecast by Country
9.2.1 U.S.
9.2.2 Canada
9.3 Basis Point Share (BPS) Analysis by Country
9.4 Absolute $ Opportunity Assessment by Country
9.5 Market Attractiveness Analysis by Country
9.6 North America Managed Service Provider Software Market Size Forecast by Type
9.6.1 On-Premise
9.6.2 Cloud-Based
9.7 Basis Point Share (BPS) Analysis by Type
9.8 Absolute $ Opportunity Assessment by Type
9.9 Market Attractiveness Analysis by Type
9.10 North America Managed Service Provider Software Market Size Forecast by Applications
9.10.1 Small Business
9.10.2 Medium-sized Business
9.10.3 Large Business
9.11 Basis Point Share (BPS) Analysis by Applications
9.12 Absolute $ Opportunity Assessment by Applications
9.13 Market Attractiveness Analysis by Applications
Chapter 10 Europe Managed Service Provider Software Analysis and Forecast
10.1 Introduction
10.2 Europe Managed Service Provider Software Market Size Forecast by Country
10.2.1 Germany
10.2.2 France
10.2.3 Italy
10.2.4 U.K.
10.2.5 Spain
10.2.6 Russia
10.2.7 Rest of Europe
10.3 Basis Point Share (BPS) Analysis by Country
10.4 Absolute $ Opportunity Assessment by Country
10.5 Market Attractiveness Analysis by Country
10.6 Europe Managed Service Provider Software Market Size Forecast by Type
10.6.1 On-Premise
10.6.2 Cloud-Based
10.7 Basis Point Share (BPS) Analysis by Type
10.8 Absolute $ Opportunity Assessment by Type
10.9 Market Attractiveness Analysis by Type
10.10 Europe Managed Service Provider Software Market Size Forecast by Applications
10.10.1 Small Business
10.10.2 Medium-sized Business
10.10.3 Large Business
10.11 Basis Point Share (BPS) Analysis by Applications
10.12 Absolute $ Opportunity Assessment by Applications
10.13 Market Attractiveness Analysis by Applications
Chapter 11 Asia Pacific Managed Service Provider Software Analysis and Forecast
11.1 Introduction
11.2 Asia Pacific Managed Service Provider Software Market Size Forecast by Country
11.2.1 China
11.2.2 Japan
11.2.3 South Korea
11.2.4 India
11.2.5 Australia
11.2.6 South East Asia (SEA)
11.2.7 Rest of Asia Pacific (APAC)
11.3 Basis Point Share (BPS) Analysis by Country
11.4 Absolute $ Opportunity Assessment by Country
11.5 Market Attractiveness Analysis by Country
11.6 Asia Pacific Managed Service Provider Software Market Size Forecast by Type
11.6.1 On-Premise
11.6.2 Cloud-Based
11.7 Basis Point Share (BPS) Analysis by Type
11.8 Absolute $ Opportunity Assessment by Type
11.9 Market Attractiveness Analysis by Type
11.10 Asia Pacific Managed Service Provider Software Market Size Forecast by Applications
11.10.1 Small Business
11.10.2 Medium-sized Business
11.10.3 Large Business
11.11 Basis Point Share (BPS) Analysis by Applications
11.12 Absolute $ Opportunity Assessment by Applications
11.13 Market Attractiveness Analysis by Applications
Chapter 12 Latin America Managed Service Provider Software Analysis and Forecast
12.1 Introduction
12.2 Latin America Managed Service Provider Software Market Size Forecast by Country
12.2.1 Brazil
12.2.2 Mexico
12.2.3 Rest of Latin America (LATAM)
12.3 Basis Point Share (BPS) Analysis by Country
12.4 Absolute $ Opportunity Assessment by Country
12.5 Market Attractiveness Analysis by Country
12.6 Latin America Managed Service Provider Software Market Size Forecast by Type
12.6.1 On-Premise
12.6.2 Cloud-Based
12.7 Basis Point Share (BPS) Analysis by Type
12.8 Absolute $ Opportunity Assessment by Type
12.9 Market Attractiveness Analysis by Type
12.10 Latin America Managed Service Provider Software Market Size Forecast by Applications
12.10.1 Small Business
12.10.2 Medium-sized Business
12.10.3 Large Business
12.11 Basis Point Share (BPS) Analysis by Applications
12.12 Absolute $ Opportunity Assessment by Applications
12.13 Market Attractiveness Analysis by Applications
Chapter 13 Middle East & Africa (MEA) Managed Service Provider Software Analysis and Forecast
13.1 Introduction
13.2 Middle East & Africa (MEA) Managed Service Provider Software Market Size Forecast by Country
13.2.1 Saudi Arabia
13.2.2 South Africa
13.2.3 UAE
13.2.4 Rest of Middle East & Africa (MEA)
13.3 Basis Point Share (BPS) Analysis by Country
13.4 Absolute $ Opportunity Assessment by Country
13.5 Market Attractiveness Analysis by Country
13.6 Middle East & Africa (MEA) Managed Service Provider Software Market Size Forecast by Type
13.6.1 On-Premise
13.6.2 Cloud-Based
13.7 Basis Point Share (BPS) Analysis by Type
13.8 Absolute $ Opportunity Assessment by Type
13.9 Market Attractiveness Analysis by Type
13.10 Middle East & Africa (MEA) Managed Service Provider Software Market Size Forecast by Applications
13.10.1 Small Business
13.10.2 Medium-sized Business
13.10.3 Large Business
13.11 Basis Point Share (BPS) Analysis by Applications
13.12 Absolute $ Opportunity Assessment by Applications
13.13 Market Attractiveness Analysis by Applications
Chapter 14 Competition Landscape
14.1 Managed Service Provider Software Market: Competitive Dashboard
14.2 Global Managed Service Provider Software Market: Market Share Analysis, 2019
14.3 Company Profiles (Details – Overview, Financials, Developments, Strategy)
14.3.1 WebTitan
14.3.2 ManageEngine
14.3.3 OptiTune
14.3.4 CloudMonix
14.3.5 NinjaRMM
14.3.6 ConnectWise
14.3.7 Cloud Management Suite
14.3.8 LogicMonitor
14.3.9 Kaseya
14.3.10 SolarWinds MSP
14.3.11 Atera
14.3.12 Auvik Networks
14.3.13 Trend Micro
