Latest Update: Impact of current COVID-19 situation has been considered in this report while making the analysis.
Global Omni-channel Order Management Systems Market by Type (On-premises, Cloud-based), By Application (Retail, eCommerce, and Wholesale, Healthcare, Manufacturing, Food and Beverage, Others) and Region (North America, Latin America, Europe, Asia Pacific and Middle East & Africa), Forecast From 2022 To 2030-report

Global Omni-channel Order Management Systems Market by Type (On-premises, Cloud-based), By Application (Retail, eCommerce, and Wholesale, Healthcare, Manufacturing, Food and Beverage, Others) and Region (North America, Latin America, Europe, Asia Pacific and Middle East & Africa), Forecast From 2022 To 2030

Report ID: 255324 4200 Service & Software 377 203 Pages 5 (46)
                                          

Market Overview:


The global Omni-channel Order Management Systems market is expected to grow at a CAGR of 10.8% during the forecast period from 2018 to 2030. The growth in this market can be attributed to the increasing demand for Omni-channel Order Management Systems from retail, eCommerce, and wholesale sectors, and the growing trend of cloud-based deployment models. Based on type, the global Omni-channel Order Management Systems market can be segmented into on-premises and cloud-based deployments. The cloud-based deployment model is expected to grow at a higher CAGR than the on premises deployment model during the forecast period. This can be attributed to the growing trend of cloud adoption among enterprises and SMEs worldwide. Based on application, the global Omni channel Order Management Systems market can be segmented into retail, eCommerce, healthcare, food and beverage manufacturing etc., In terms of revenue share contribution by application segments in 2017; Retail accounted for majority share followed by ecommerce sector globally . However , healthcare sector is projectedto witness highest CAGR overthe forecast period owingto rising need for streamlining operations across hospitals & clinics . Regionally , North America held largest revenue share in 2017 followed closely by Europe due high penetration rateof omni - channel order management systemsin these regions .


Global Omni-channel Order Management Systems Industry Outlook


Product Definition:


Omni-channel order management systems are software solutions that allow businesses to manage orders from a variety of different channels, including online, phone, and in-store. The importance of omni-channel order management systems lies in the fact that it allows businesses to provide a consistent customer experience across all channels. This is important because it helps ensure that customers have a positive experience when interacting with the business, which can lead to increased sales and loyalty.


On-premises:


On-premises, it's usage and growth factor in Omni-channel Order Management Systems market? On-premises, it's usage.


*** The on premise software is used to integrate the order management systems with the third party applications such as customer relationship management (CRM) or supply chain management (SCM). It also helps to integrate accounting modules with on premise software.


Cloud-based:


Cloud-based solutions are used to manage Omni-channel order processing. It helps in reducing manual efforts and provides a platform for streamlining business processes. The solution is also capable of handling large volumes of data thereby enabling businesses to scale up their Omni-channel operations.


The cloud based OMOMS help enterprises in improving customer experience by managing inventory across multiple channels such as web, mobile, email.


Application Insights:


The retail segment dominated the market in 2017 and is expected to continue its dominance over the forecast period. The growing e-commerce industry has led to an increase in demand for order management systems that can help retailers manage inventory, track sales, optimize delivery schedules, and communicate with customers. Furthermore, increasing consumer spending on luxury goods has resulted in a rise in demand for OMS solutions from various retailers across the world.


The wholesale segment is expected to register a significant CAGR of XX% over the forecast period owing to an increase in online purchasing by manufacturers as well as resellers of industrial products such as pharmaceuticals and electronics among others who require large volumes at affordable prices.


Regional Analysis:


The market in North America is expected to grow at a significant rate over the forecast period. The growth can be attributed to the increasing adoption of order management systems by small and medium-sized businesses (SMBs). SMBs account for around two-thirds of all businesses in the region. Furthermore, an increase in ecommerce sales has significantly contributed to regional growth. According to GS1 US, Inc., every year more than USD X trillion worth of products move through U.S.-based supply chains that involve multiple stages and participants including manufacturers, suppliers, distributors, retailers and consumers’ homes.


Growth Factors:


  • Increasing demand for omni-channel order management systems from small and medium businesses (SMBs) due to the growing need to improve customer experience and compete with larger businesses.
  • The increasing popularity of cloud-based solutions, which offer lower costs, scalability, and ease of use compared to on-premises solutions.
  • The growing demand for order management systems that can integrate with other enterprise applications such as CRM, ERP, and supply chain management systems.
  • The increasing use of mobile devices by consumers for shopping purposes, which is driving the need for omni-channel order management systems that can support mobile devices.
  • The rising trend of ecommerce and the corresponding increase in orders placed through online channels, which is fueling the demand for omni-channel order management systems that can manage orders placed through multiple channels

Scope Of The Report

Report Attributes

Report Details

Report Title

Omni-channel Order Management Systems Market Research Report

By Type

On-premises, Cloud-based

By Application

Retail, eCommerce, and Wholesale, Healthcare, Manufacturing, Food and Beverage, Others

By Companies

Openbravo, Veeqo, Salesforce.com, Capillary Technologies, Aptos, enVista, Fluent Commerce, IBM, Infor, Kibo, Manhattan Associates, Mi9 Retail, OneView Commerce, Oracle, Radial, Softeon, Symphony RetailAI, Tecsys(OrderDynamics)

Regions Covered

North America, Europe, APAC, Latin America, MEA

Base Year

2021

Historical Year

2019 to 2020 (Data from 2010 can be provided as per availability)

Forecast Year

2030

Number of Pages

203

Number of Tables & Figures

143

Customization Available

Yes, the report can be customized as per your need.


Global Omni-channel Order Management Systems Market Report Segments:

The global Omni-channel Order Management Systems market is segmented on the basis of:

Types

On-premises, Cloud-based

The product segment provides information about the market share of each product and the respective CAGR during the forecast period. It lays out information about the product pricing parameters, trends, and profits that provides in-depth insights of the market. Furthermore, it discusses latest product developments & innovation in the market.

Applications

Retail, eCommerce, and Wholesale, Healthcare, Manufacturing, Food and Beverage, Others

The application segment fragments various applications of the product and provides information on the market share and growth rate of each application segment. It discusses the potential future applications of the products and driving and restraining factors of each application segment.

Some of the companies that are profiled in this report are:

  1. Openbravo
  2. Veeqo
  3. Salesforce.com
  4. Capillary Technologies
  5. Aptos
  6. enVista
  7. Fluent Commerce
  8. IBM
  9. Infor
  10. Kibo
  11. Manhattan Associates
  12. Mi9 Retail
  13. OneView Commerce
  14. Oracle
  15. Radial
  16. Softeon
  17. Symphony RetailAI
  18. Tecsys(OrderDynamics)

Global Omni-channel Order Management Systems Market Overview


Highlights of The Omni-channel Order Management Systems Market Report:

  1. The market structure and projections for the coming years.
  2. Drivers, restraints, opportunities, and current trends of market.
  3. Historical data and forecast.
  4. Estimations for the forecast period 2030.
  5. Developments and trends in the market.
  6. By Type:

    1. On-premises
    2. Cloud-based
  1. By Application:

    1. Retail, eCommerce, and Wholesale
    2. Healthcare
    3. Manufacturing
    4. Food and Beverage
    5. Others
  1. Market scenario by region, sub-region, and country.
  2. Market share of the market players, company profiles, product specifications, SWOT analysis, and competitive landscape.
  3. Analysis regarding upstream raw materials, downstream demand, and current market dynamics.
  4. Government Policies, Macro & Micro economic factors are also included in the report.

We have studied the Omni-channel Order Management Systems Market in 360 degrees via. both primary & secondary research methodologies. This helped us in building an understanding of the current market dynamics, supply-demand gap, pricing trends, product preferences, consumer patterns & so on. The findings were further validated through primary research with industry experts & opinion leaders across countries. The data is further compiled & validated through various market estimation & data validation methodologies. Further, we also have our in-house data forecasting model to predict market growth up to 2030.

Regional Analysis

  • North America
  • Europe
  • Asia Pacific
  • Middle East & Africa
  • Latin America

Note: A country of choice can be added in the report at no extra cost. If more than one country needs to be added, the research quote will vary accordingly.

The geographical analysis part of the report provides information about the product sales in terms of volume and revenue in regions. It lays out potential opportunities for the new entrants, emerging players, and major players in the region. The regional analysis is done after considering the socio-economic factors and government regulations of the countries in the regions.

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Global Omni-channel Order Management Systems Market Statistics

8 Reasons to Buy This Report

  1. Includes a Chapter on the Impact of COVID-19 Pandemic On the Market
  2. Report Prepared After Conducting Interviews with Industry Experts & Top Designates of the Companies in the Market
  3. Implemented Robust Methodology to Prepare the Report
  4. Includes Graphs, Statistics, Flowcharts, and Infographics to Save Time
  5. Industry Growth Insights Provides 24/5 Assistance Regarding the Doubts in the Report
  6. Provides Information About the Top-winning Strategies Implemented by Industry Players.
  7. In-depth Insights On the Market Drivers, Restraints, Opportunities, and Threats
  8. Customization of the Report Available

Frequently Asked Questions?


Omni-channel order management systems (OMS) are a type of electronic commerce software that allow customers to place orders and track their progress through the entire purchasing process, from initial inquiry to delivery. OMSes can automate many of the tasks involved in order processing, such as customer account management, product inventory tracking, and shipping logistics. They can also provide users with real-time updates on their orders' status and shipping information.

Some of the major companies in the omni-channel order management systems market are Openbravo, Veeqo, Salesforce.com, Capillary Technologies, Aptos, enVista, Fluent Commerce, IBM, Infor, Kibo, Manhattan Associates, Mi9 Retail, OneView Commerce, Oracle, Radial, Softeon, Symphony RetailAI, Tecsys(OrderDynamics).

The omni-channel order management systems market is expected to grow at a compound annual growth rate of 10.8%.

                                            
Chapter 1 Executive Summary
Chapter 2 Assumptions and Acronyms Used
Chapter 3 Research Methodology
Chapter 4 Omni-channel Order Management Systems Market Overview    4.1 Introduction       4.1.1 Market Taxonomy       4.1.2 Market Definition       4.1.3 Macro-Economic Factors Impacting the Market Growth    4.2 Omni-channel Order Management Systems Market Dynamics       4.2.1 Market Drivers       4.2.2 Market Restraints       4.2.3 Market Opportunity    4.3 Omni-channel Order Management Systems Market - Supply Chain Analysis       4.3.1 List of Key Suppliers       4.3.2 List of Key Distributors       4.3.3 List of Key Consumers    4.4 Key Forces Shaping the Omni-channel Order Management Systems Market       4.4.1 Bargaining Power of Suppliers       4.4.2 Bargaining Power of Buyers       4.4.3 Threat of Substitution       4.4.4 Threat of New Entrants       4.4.5 Competitive Rivalry    4.5 Global Omni-channel Order Management Systems Market Size & Forecast, 2018-2028       4.5.1 Omni-channel Order Management Systems Market Size and Y-o-Y Growth       4.5.2 Omni-channel Order Management Systems Market Absolute $ Opportunity

Chapter 5 Global Omni-channel Order Management Systems Market Analysis and Forecast by Type
   5.1 Introduction
      5.1.1 Key Market Trends & Growth Opportunities by Type
      5.1.2 Basis Point Share (BPS) Analysis by Type
      5.1.3 Absolute $ Opportunity Assessment by Type
   5.2 Omni-channel Order Management Systems Market Size Forecast by Type
      5.2.1 On-premises
      5.2.2 Cloud-based
   5.3 Market Attractiveness Analysis by Type

Chapter 6 Global Omni-channel Order Management Systems Market Analysis and Forecast by Applications
   6.1 Introduction
      6.1.1 Key Market Trends & Growth Opportunities by Applications
      6.1.2 Basis Point Share (BPS) Analysis by Applications
      6.1.3 Absolute $ Opportunity Assessment by Applications
   6.2 Omni-channel Order Management Systems Market Size Forecast by Applications
      6.2.1 Retail
      6.2.2  eCommerce
      6.2.3  and Wholesale
      6.2.4 Healthcare
      6.2.5 Manufacturing
      6.2.6 Food and Beverage
      6.2.7 Others
   6.3 Market Attractiveness Analysis by Applications

Chapter 7 Global Omni-channel Order Management Systems Market Analysis and Forecast by Region
   7.1 Introduction
      7.1.1 Key Market Trends & Growth Opportunities by Region
      7.1.2 Basis Point Share (BPS) Analysis by Region
      7.1.3 Absolute $ Opportunity Assessment by Region
   7.2 Omni-channel Order Management Systems Market Size Forecast by Region
      7.2.1 North America
      7.2.2 Europe
      7.2.3 Asia Pacific
      7.2.4 Latin America
      7.2.5 Middle East & Africa (MEA)
   7.3 Market Attractiveness Analysis by Region

Chapter 8 Coronavirus Disease (COVID-19) Impact 
   8.1 Introduction 
   8.2 Current & Future Impact Analysis 
   8.3 Economic Impact Analysis 
   8.4 Government Policies 
   8.5 Investment Scenario

Chapter 9 North America Omni-channel Order Management Systems Analysis and Forecast
   9.1 Introduction
   9.2 North America Omni-channel Order Management Systems Market Size Forecast by Country
      9.2.1 U.S.
      9.2.2 Canada
   9.3 Basis Point Share (BPS) Analysis by Country
   9.4 Absolute $ Opportunity Assessment by Country
   9.5 Market Attractiveness Analysis by Country
   9.6 North America Omni-channel Order Management Systems Market Size Forecast by Type
      9.6.1 On-premises
      9.6.2 Cloud-based
   9.7 Basis Point Share (BPS) Analysis by Type 
   9.8 Absolute $ Opportunity Assessment by Type 
   9.9 Market Attractiveness Analysis by Type
   9.10 North America Omni-channel Order Management Systems Market Size Forecast by Applications
      9.10.1 Retail
      9.10.2  eCommerce
      9.10.3  and Wholesale
      9.10.4 Healthcare
      9.10.5 Manufacturing
      9.10.6 Food and Beverage
      9.10.7 Others
   9.11 Basis Point Share (BPS) Analysis by Applications 
   9.12 Absolute $ Opportunity Assessment by Applications 
   9.13 Market Attractiveness Analysis by Applications

Chapter 10 Europe Omni-channel Order Management Systems Analysis and Forecast
   10.1 Introduction
   10.2 Europe Omni-channel Order Management Systems Market Size Forecast by Country
      10.2.1 Germany
      10.2.2 France
      10.2.3 Italy
      10.2.4 U.K.
      10.2.5 Spain
      10.2.6 Russia
      10.2.7 Rest of Europe
   10.3 Basis Point Share (BPS) Analysis by Country
   10.4 Absolute $ Opportunity Assessment by Country
   10.5 Market Attractiveness Analysis by Country
   10.6 Europe Omni-channel Order Management Systems Market Size Forecast by Type
      10.6.1 On-premises
      10.6.2 Cloud-based
   10.7 Basis Point Share (BPS) Analysis by Type 
   10.8 Absolute $ Opportunity Assessment by Type 
   10.9 Market Attractiveness Analysis by Type
   10.10 Europe Omni-channel Order Management Systems Market Size Forecast by Applications
      10.10.1 Retail
      10.10.2  eCommerce
      10.10.3  and Wholesale
      10.10.4 Healthcare
      10.10.5 Manufacturing
      10.10.6 Food and Beverage
      10.10.7 Others
   10.11 Basis Point Share (BPS) Analysis by Applications 
   10.12 Absolute $ Opportunity Assessment by Applications 
   10.13 Market Attractiveness Analysis by Applications

Chapter 11 Asia Pacific Omni-channel Order Management Systems Analysis and Forecast
   11.1 Introduction
   11.2 Asia Pacific Omni-channel Order Management Systems Market Size Forecast by Country
      11.2.1 China
      11.2.2 Japan
      11.2.3 South Korea
      11.2.4 India
      11.2.5 Australia
      11.2.6 South East Asia (SEA)
      11.2.7 Rest of Asia Pacific (APAC)
   11.3 Basis Point Share (BPS) Analysis by Country
   11.4 Absolute $ Opportunity Assessment by Country
   11.5 Market Attractiveness Analysis by Country
   11.6 Asia Pacific Omni-channel Order Management Systems Market Size Forecast by Type
      11.6.1 On-premises
      11.6.2 Cloud-based
   11.7 Basis Point Share (BPS) Analysis by Type 
   11.8 Absolute $ Opportunity Assessment by Type 
   11.9 Market Attractiveness Analysis by Type
   11.10 Asia Pacific Omni-channel Order Management Systems Market Size Forecast by Applications
      11.10.1 Retail
      11.10.2  eCommerce
      11.10.3  and Wholesale
      11.10.4 Healthcare
      11.10.5 Manufacturing
      11.10.6 Food and Beverage
      11.10.7 Others
   11.11 Basis Point Share (BPS) Analysis by Applications 
   11.12 Absolute $ Opportunity Assessment by Applications 
   11.13 Market Attractiveness Analysis by Applications

Chapter 12 Latin America Omni-channel Order Management Systems Analysis and Forecast
   12.1 Introduction
   12.2 Latin America Omni-channel Order Management Systems Market Size Forecast by Country
      12.2.1 Brazil
      12.2.2 Mexico
      12.2.3 Rest of Latin America (LATAM)
   12.3 Basis Point Share (BPS) Analysis by Country
   12.4 Absolute $ Opportunity Assessment by Country
   12.5 Market Attractiveness Analysis by Country
   12.6 Latin America Omni-channel Order Management Systems Market Size Forecast by Type
      12.6.1 On-premises
      12.6.2 Cloud-based
   12.7 Basis Point Share (BPS) Analysis by Type 
   12.8 Absolute $ Opportunity Assessment by Type 
   12.9 Market Attractiveness Analysis by Type
   12.10 Latin America Omni-channel Order Management Systems Market Size Forecast by Applications
      12.10.1 Retail
      12.10.2  eCommerce
      12.10.3  and Wholesale
      12.10.4 Healthcare
      12.10.5 Manufacturing
      12.10.6 Food and Beverage
      12.10.7 Others
   12.11 Basis Point Share (BPS) Analysis by Applications 
   12.12 Absolute $ Opportunity Assessment by Applications 
   12.13 Market Attractiveness Analysis by Applications

Chapter 13 Middle East & Africa (MEA) Omni-channel Order Management Systems Analysis and Forecast
   13.1 Introduction
   13.2 Middle East & Africa (MEA) Omni-channel Order Management Systems Market Size Forecast by Country
      13.2.1 Saudi Arabia
      13.2.2 South Africa
      13.2.3 UAE
      13.2.4 Rest of Middle East & Africa (MEA)
   13.3 Basis Point Share (BPS) Analysis by Country
   13.4 Absolute $ Opportunity Assessment by Country
   13.5 Market Attractiveness Analysis by Country
   13.6 Middle East & Africa (MEA) Omni-channel Order Management Systems Market Size Forecast by Type
      13.6.1 On-premises
      13.6.2 Cloud-based
   13.7 Basis Point Share (BPS) Analysis by Type 
   13.8 Absolute $ Opportunity Assessment by Type 
   13.9 Market Attractiveness Analysis by Type
   13.10 Middle East & Africa (MEA) Omni-channel Order Management Systems Market Size Forecast by Applications
      13.10.1 Retail
      13.10.2  eCommerce
      13.10.3  and Wholesale
      13.10.4 Healthcare
      13.10.5 Manufacturing
      13.10.6 Food and Beverage
      13.10.7 Others
   13.11 Basis Point Share (BPS) Analysis by Applications 
   13.12 Absolute $ Opportunity Assessment by Applications 
   13.13 Market Attractiveness Analysis by Applications

Chapter 14 Competition Landscape 
   14.1 Omni-channel Order Management Systems Market: Competitive Dashboard
   14.2 Global Omni-channel Order Management Systems Market: Market Share Analysis, 2019
   14.3 Company Profiles (Details – Overview, Financials, Developments, Strategy) 
      14.3.1 Openbravo
      14.3.2 Veeqo
      14.3.3 Salesforce.com
      14.3.4 Capillary Technologies
      14.3.5 Aptos
      14.3.6 enVista
      14.3.7 Fluent Commerce
      14.3.8 IBM
      14.3.9 Infor
      14.3.10 Kibo
      14.3.11 Manhattan Associates
      14.3.12 Mi9 Retail
      14.3.13 OneView Commerce
      14.3.14 Oracle
      14.3.15 Radial
      14.3.16 Softeon
      14.3.17 Symphony RetailAI
      14.3.18 Tecsys(OrderDynamics)

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