Market Overview:
The global omnichannel commerce software market is expected to grow at a CAGR of 16.5% during the forecast period from 2018 to 2030. The growth in this market can be attributed to the increasing demand for omnichannel retailing and the need for integrated solutions that can manage multiple sales channels. In addition, the growing trend of online shopping and rising adoption of mobile commerce are also contributing to the growth of this market. On the basis of type, the global omnichannel commerce software market is segmented into online, mobile, in-store, social media, and other channels. The online channel segment is expected to account for a major share of this market during the forecast period owing to its high penetration rate among consumers worldwide.
Product Definition:
Omnichannel Commerce Software is a type of software that enables businesses to offer a unified shopping experience across all channels, including online, offline, and mobile. The importance of Omnichannel Commerce Software lies in its ability to provide a consistent customer experience regardless of how or where the customer chooses to shop. This can be beneficial for businesses as it can help increase sales and loyalty among customers.
Online:
Online is a web-based service that provides access to the information and products stored in an electronic database. The online shopping process has changed drastically over the past few years from being just a means of purchasing product information to include features such as easy payment methods, customer reviews, and comparison charts among others. These factors have made online shopping more popular than traditional offline shopping which is expected to favor the growth of this market during the forecast period 2014 - 2025.
Mobile:
The global mobile and it's usage in omnichannel commerce software market size was valued at USD 6,700.0 million in 2016. It is expected to expand at a CAGR of XX% over the forecast period.
Application Insights:
The retail and e-commerce segment accounted for the largest revenue share in 2016. The growth of this segment is attributed to the increasing use of omnichannel tools by retailers to serve their customers better and improve business operations. Omnichannel solutions help retailers in improving customer experience, reducing order errors, inventory accuracy, decreasing returns and cancellations while increasing sales productivity.
The growing popularity of online shopping has increased the need for convenient ways to make payments as well as collect information about a purchase order or an invoice. The implementation Omnipeers enables BFSI businesses to connect with their customers through social media platforms such as Facebook & Twitter directly from within banking applications thus enabling them¢â‚¬â„¢to serve their customers more efficiently. Furthermore, it also helps them manage communication effectively with existing clients while expanding their customer base rapidly across various channels via A2B digital marketing strategy which further drives industry growth.
Regional Analysis:
North America dominated the global market in 2017. The growth of e-commerce and online retail in the region is attributed to omnichannel software development. Furthermore, growing penetration of smartphones, high usage frequency, and social media have contributed to regional market growth.
Asia Pacific is expected to witness significant growth over the forecast period owing to increasing number of internet users and rising adoption of cloud computing technologies across various industries including BFSI, telecom services & IT sector among others. Moreover, increasing investments by governments for developing infrastructure such as railway stations are expected to drive demand for omnichannel commerce software in Asia Pacific over the forecast period. For instance; China Telecom Corporation Ltd.
Growth Factors:
- Increasing demand for omnichannel retailing from consumers
- Rising number of online shoppers preferring to buy across channels
- Proliferation of mobile devices and apps that facilitate shopping anywhere, anytime
- Emergence of social media as a powerful marketing and sales tool
- Advent of cloud-based solutions that make deployment and management easier
Scope Of The Report
Report Attributes
Report Details
Report Title
Omnichannel Commerce Software Market Research Report
By Type
Online, Mobile, In-store, Social Media, Other
By Application
Government, Retail and eCommerce, Healthcare and Life Sciences, BFSI, Transportation and Logistics, Telecom and IT, Manufacturing, Others
By Companies
BigCommerce, Cin7, Granbury Solutions, VL OMNI, Cloud Commerce Group, Pulse Commerce, Personal Touch Systems, Blueport Commerce, Kyozou, Shopify, SQQUID, Helcim, CitiXsys, Jetcommerce, Kooomo
Regions Covered
North America, Europe, APAC, Latin America, MEA
Base Year
2021
Historical Year
2019 to 2020 (Data from 2010 can be provided as per availability)
Forecast Year
2030
Number of Pages
213
Number of Tables & Figures
150
Customization Available
Yes, the report can be customized as per your need.
Global Omnichannel Commerce Software Market Report Segments:
The global Omnichannel Commerce Software market is segmented on the basis of:
Types
Online, Mobile, In-store, Social Media, Other
The product segment provides information about the market share of each product and the respective CAGR during the forecast period. It lays out information about the product pricing parameters, trends, and profits that provides in-depth insights of the market. Furthermore, it discusses latest product developments & innovation in the market.
Applications
Government, Retail and eCommerce, Healthcare and Life Sciences, BFSI, Transportation and Logistics, Telecom and IT, Manufacturing, Others
The application segment fragments various applications of the product and provides information on the market share and growth rate of each application segment. It discusses the potential future applications of the products and driving and restraining factors of each application segment.
Some of the companies that are profiled in this report are:
- BigCommerce
- Cin7
- Granbury Solutions
- VL OMNI
- Cloud Commerce Group
- Pulse Commerce
- Personal Touch Systems
- Blueport Commerce
- Kyozou
- Shopify
- SQQUID
- Helcim
- CitiXsys
- Jetcommerce
- Kooomo
Highlights of The Omnichannel Commerce Software Market Report:
- The market structure and projections for the coming years.
- Drivers, restraints, opportunities, and current trends of market.
- Historical data and forecast.
- Estimations for the forecast period 2030.
- Developments and trends in the market.
- By Type:
- Online
- Mobile
- In-store
- Social Media
- Other
- By Application:
- Government
- Retail and eCommerce
- Healthcare and Life Sciences
- BFSI
- Transportation and Logistics
- Telecom and IT
- Manufacturing
- Others
- Market scenario by region, sub-region, and country.
- Market share of the market players, company profiles, product specifications, SWOT analysis, and competitive landscape.
- Analysis regarding upstream raw materials, downstream demand, and current market dynamics.
- Government Policies, Macro & Micro economic factors are also included in the report.
We have studied the Omnichannel Commerce Software Market in 360 degrees via. both primary & secondary research methodologies. This helped us in building an understanding of the current market dynamics, supply-demand gap, pricing trends, product preferences, consumer patterns & so on. The findings were further validated through primary research with industry experts & opinion leaders across countries. The data is further compiled & validated through various market estimation & data validation methodologies. Further, we also have our in-house data forecasting model to predict market growth up to 2030.
Regional Analysis
- North America
- Europe
- Asia Pacific
- Middle East & Africa
- Latin America
Note: A country of choice can be added in the report at no extra cost. If more than one country needs to be added, the research quote will vary accordingly.
The geographical analysis part of the report provides information about the product sales in terms of volume and revenue in regions. It lays out potential opportunities for the new entrants, emerging players, and major players in the region. The regional analysis is done after considering the socio-economic factors and government regulations of the countries in the regions.
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8 Reasons to Buy This Report
- Includes a Chapter on the Impact of COVID-19 Pandemic On the Market
- Report Prepared After Conducting Interviews with Industry Experts & Top Designates of the Companies in the Market
- Implemented Robust Methodology to Prepare the Report
- Includes Graphs, Statistics, Flowcharts, and Infographics to Save Time
- Industry Growth Insights Provides 24/5 Assistance Regarding the Doubts in the Report
- Provides Information About the Top-winning Strategies Implemented by Industry Players.
- In-depth Insights On the Market Drivers, Restraints, Opportunities, and Threats
- Customization of the Report Available
Frequently Asked Questions?
Omnichannel commerce software is a suite of tools that help businesses manage their sales and marketing activities across multiple channels, including online, mobile, and in-store. Omnichannel commerce software can automate tasks such as customer contact management, lead capture, and order processing.
Some of the major companies in the omnichannel commerce software market are BigCommerce, Cin7, Granbury Solutions, VL OMNI, Cloud Commerce Group, Pulse Commerce, Personal Touch Systems, Blueport Commerce, Kyozou, Shopify, SQQUID, Helcim, CitiXsys, Jetcommerce, Kooomo.
The omnichannel commerce software market is expected to register a CAGR of 16.5%.
Chapter 1 Executive Summary
Chapter 2 Assumptions and Acronyms Used
Chapter 3 Research Methodology
Chapter 4 Omnichannel Commerce Software Market Overview
4.1 Introduction
4.1.1 Market Taxonomy
4.1.2 Market Definition
4.1.3 Macro-Economic Factors Impacting the Market Growth
4.2 Omnichannel Commerce Software Market Dynamics
4.2.1 Market Drivers
4.2.2 Market Restraints
4.2.3 Market Opportunity
4.3 Omnichannel Commerce Software Market - Supply Chain Analysis
4.3.1 List of Key Suppliers
4.3.2 List of Key Distributors
4.3.3 List of Key Consumers
4.4 Key Forces Shaping the Omnichannel Commerce Software Market
4.4.1 Bargaining Power of Suppliers
4.4.2 Bargaining Power of Buyers
4.4.3 Threat of Substitution
4.4.4 Threat of New Entrants
4.4.5 Competitive Rivalry
4.5 Global Omnichannel Commerce Software Market Size & Forecast, 2018-2028
4.5.1 Omnichannel Commerce Software Market Size and Y-o-Y Growth
4.5.2 Omnichannel Commerce Software Market Absolute $ Opportunity
Chapter 5 Global Omnichannel Commerce Software Market Analysis and Forecast by Type
5.1 Introduction
5.1.1 Key Market Trends & Growth Opportunities by Type
5.1.2 Basis Point Share (BPS) Analysis by Type
5.1.3 Absolute $ Opportunity Assessment by Type
5.2 Omnichannel Commerce Software Market Size Forecast by Type
5.2.1 Online
5.2.2 Mobile
5.2.3 In-store
5.2.4 Social Media
5.2.5 Other
5.3 Market Attractiveness Analysis by Type
Chapter 6 Global Omnichannel Commerce Software Market Analysis and Forecast by Applications
6.1 Introduction
6.1.1 Key Market Trends & Growth Opportunities by Applications
6.1.2 Basis Point Share (BPS) Analysis by Applications
6.1.3 Absolute $ Opportunity Assessment by Applications
6.2 Omnichannel Commerce Software Market Size Forecast by Applications
6.2.1 Government
6.2.2 Retail and eCommerce
6.2.3 Healthcare and Life Sciences
6.2.4 BFSI
6.2.5 Transportation and Logistics
6.2.6 Telecom and IT
6.2.7 Manufacturing
6.2.8 Others
6.3 Market Attractiveness Analysis by Applications
Chapter 7 Global Omnichannel Commerce Software Market Analysis and Forecast by Region
7.1 Introduction
7.1.1 Key Market Trends & Growth Opportunities by Region
7.1.2 Basis Point Share (BPS) Analysis by Region
7.1.3 Absolute $ Opportunity Assessment by Region
7.2 Omnichannel Commerce Software Market Size Forecast by Region
7.2.1 North America
7.2.2 Europe
7.2.3 Asia Pacific
7.2.4 Latin America
7.2.5 Middle East & Africa (MEA)
7.3 Market Attractiveness Analysis by Region
Chapter 8 Coronavirus Disease (COVID-19) Impact
8.1 Introduction
8.2 Current & Future Impact Analysis
8.3 Economic Impact Analysis
8.4 Government Policies
8.5 Investment Scenario
Chapter 9 North America Omnichannel Commerce Software Analysis and Forecast
9.1 Introduction
9.2 North America Omnichannel Commerce Software Market Size Forecast by Country
9.2.1 U.S.
9.2.2 Canada
9.3 Basis Point Share (BPS) Analysis by Country
9.4 Absolute $ Opportunity Assessment by Country
9.5 Market Attractiveness Analysis by Country
9.6 North America Omnichannel Commerce Software Market Size Forecast by Type
9.6.1 Online
9.6.2 Mobile
9.6.3 In-store
9.6.4 Social Media
9.6.5 Other
9.7 Basis Point Share (BPS) Analysis by Type
9.8 Absolute $ Opportunity Assessment by Type
9.9 Market Attractiveness Analysis by Type
9.10 North America Omnichannel Commerce Software Market Size Forecast by Applications
9.10.1 Government
9.10.2 Retail and eCommerce
9.10.3 Healthcare and Life Sciences
9.10.4 BFSI
9.10.5 Transportation and Logistics
9.10.6 Telecom and IT
9.10.7 Manufacturing
9.10.8 Others
9.11 Basis Point Share (BPS) Analysis by Applications
9.12 Absolute $ Opportunity Assessment by Applications
9.13 Market Attractiveness Analysis by Applications
Chapter 10 Europe Omnichannel Commerce Software Analysis and Forecast
10.1 Introduction
10.2 Europe Omnichannel Commerce Software Market Size Forecast by Country
10.2.1 Germany
10.2.2 France
10.2.3 Italy
10.2.4 U.K.
10.2.5 Spain
10.2.6 Russia
10.2.7 Rest of Europe
10.3 Basis Point Share (BPS) Analysis by Country
10.4 Absolute $ Opportunity Assessment by Country
10.5 Market Attractiveness Analysis by Country
10.6 Europe Omnichannel Commerce Software Market Size Forecast by Type
10.6.1 Online
10.6.2 Mobile
10.6.3 In-store
10.6.4 Social Media
10.6.5 Other
10.7 Basis Point Share (BPS) Analysis by Type
10.8 Absolute $ Opportunity Assessment by Type
10.9 Market Attractiveness Analysis by Type
10.10 Europe Omnichannel Commerce Software Market Size Forecast by Applications
10.10.1 Government
10.10.2 Retail and eCommerce
10.10.3 Healthcare and Life Sciences
10.10.4 BFSI
10.10.5 Transportation and Logistics
10.10.6 Telecom and IT
10.10.7 Manufacturing
10.10.8 Others
10.11 Basis Point Share (BPS) Analysis by Applications
10.12 Absolute $ Opportunity Assessment by Applications
10.13 Market Attractiveness Analysis by Applications
Chapter 11 Asia Pacific Omnichannel Commerce Software Analysis and Forecast
11.1 Introduction
11.2 Asia Pacific Omnichannel Commerce Software Market Size Forecast by Country
11.2.1 China
11.2.2 Japan
11.2.3 South Korea
11.2.4 India
11.2.5 Australia
11.2.6 South East Asia (SEA)
11.2.7 Rest of Asia Pacific (APAC)
11.3 Basis Point Share (BPS) Analysis by Country
11.4 Absolute $ Opportunity Assessment by Country
11.5 Market Attractiveness Analysis by Country
11.6 Asia Pacific Omnichannel Commerce Software Market Size Forecast by Type
11.6.1 Online
11.6.2 Mobile
11.6.3 In-store
11.6.4 Social Media
11.6.5 Other
11.7 Basis Point Share (BPS) Analysis by Type
11.8 Absolute $ Opportunity Assessment by Type
11.9 Market Attractiveness Analysis by Type
11.10 Asia Pacific Omnichannel Commerce Software Market Size Forecast by Applications
11.10.1 Government
11.10.2 Retail and eCommerce
11.10.3 Healthcare and Life Sciences
11.10.4 BFSI
11.10.5 Transportation and Logistics
11.10.6 Telecom and IT
11.10.7 Manufacturing
11.10.8 Others
11.11 Basis Point Share (BPS) Analysis by Applications
11.12 Absolute $ Opportunity Assessment by Applications
11.13 Market Attractiveness Analysis by Applications
Chapter 12 Latin America Omnichannel Commerce Software Analysis and Forecast
12.1 Introduction
12.2 Latin America Omnichannel Commerce Software Market Size Forecast by Country
12.2.1 Brazil
12.2.2 Mexico
12.2.3 Rest of Latin America (LATAM)
12.3 Basis Point Share (BPS) Analysis by Country
12.4 Absolute $ Opportunity Assessment by Country
12.5 Market Attractiveness Analysis by Country
12.6 Latin America Omnichannel Commerce Software Market Size Forecast by Type
12.6.1 Online
12.6.2 Mobile
12.6.3 In-store
12.6.4 Social Media
12.6.5 Other
12.7 Basis Point Share (BPS) Analysis by Type
12.8 Absolute $ Opportunity Assessment by Type
12.9 Market Attractiveness Analysis by Type
12.10 Latin America Omnichannel Commerce Software Market Size Forecast by Applications
12.10.1 Government
12.10.2 Retail and eCommerce
12.10.3 Healthcare and Life Sciences
12.10.4 BFSI
12.10.5 Transportation and Logistics
12.10.6 Telecom and IT
12.10.7 Manufacturing
12.10.8 Others
12.11 Basis Point Share (BPS) Analysis by Applications
12.12 Absolute $ Opportunity Assessment by Applications
12.13 Market Attractiveness Analysis by Applications
Chapter 13 Middle East & Africa (MEA) Omnichannel Commerce Software Analysis and Forecast
13.1 Introduction
13.2 Middle East & Africa (MEA) Omnichannel Commerce Software Market Size Forecast by Country
13.2.1 Saudi Arabia
13.2.2 South Africa
13.2.3 UAE
13.2.4 Rest of Middle East & Africa (MEA)
13.3 Basis Point Share (BPS) Analysis by Country
13.4 Absolute $ Opportunity Assessment by Country
13.5 Market Attractiveness Analysis by Country
13.6 Middle East & Africa (MEA) Omnichannel Commerce Software Market Size Forecast by Type
13.6.1 Online
13.6.2 Mobile
13.6.3 In-store
13.6.4 Social Media
13.6.5 Other
13.7 Basis Point Share (BPS) Analysis by Type
13.8 Absolute $ Opportunity Assessment by Type
13.9 Market Attractiveness Analysis by Type
13.10 Middle East & Africa (MEA) Omnichannel Commerce Software Market Size Forecast by Applications
13.10.1 Government
13.10.2 Retail and eCommerce
13.10.3 Healthcare and Life Sciences
13.10.4 BFSI
13.10.5 Transportation and Logistics
13.10.6 Telecom and IT
13.10.7 Manufacturing
13.10.8 Others
13.11 Basis Point Share (BPS) Analysis by Applications
13.12 Absolute $ Opportunity Assessment by Applications
13.13 Market Attractiveness Analysis by Applications
Chapter 14 Competition Landscape
14.1 Omnichannel Commerce Software Market: Competitive Dashboard
14.2 Global Omnichannel Commerce Software Market: Market Share Analysis, 2019
14.3 Company Profiles (Details – Overview, Financials, Developments, Strategy)
14.3.1 BigCommerce
14.3.2 Cin7
14.3.3 Granbury Solutions
14.3.4 VL OMNI
14.3.5 Cloud Commerce Group
14.3.6 Pulse Commerce
14.3.7 Personal Touch Systems
14.3.8 Blueport Commerce
14.3.9 Kyozou
14.3.10 Shopify
14.3.11 SQQUID
14.3.12 Helcim
14.3.13 CitiXsys
14.3.14 Jetcommerce
14.3.15 Kooomo
