Market Overview:
The global online community software market is expected to grow at a CAGR of 16.5% during the forecast period from 2018 to 2030. The growth in this market can be attributed to the increasing demand for social media and networking platforms, rising number of internet users, and growing trend of online collaboration among businesses. Based on type, the global online community software market can be segmented into public online community software, private online community software, and hybrid online community software. The public online community segment is expected to hold the largest share of the global market in 2018 owing to its low cost and easy accessibility. However, private online communities are anticipated to witness higher growth rates during the forecast period as they offer enhanced security features and privacy controls that are not available with public communities. Based on application, small and medium businesses (SMBs) are expected to account for a larger share of the global market than large businesses during the forecast period. This can be attributed SMBs’ growing adoption of social media platforms for marketing purposes as well as their need for enhanced communication and collaboration tools among employees working remotely or in different locations around the globe.
Product Definition:
Online Community Software is a type of software that allows people to connect with each other and share content. It can be used for a variety of purposes, such as discussing topics, sharing ideas, and promoting products or services. The importance of Online Community Software depends on the specific use case. For example, it can be very useful for businesses that want to build relationships with customers or promote their products/services.
Public Online Community Software:
Public online community software is a set of tools and processes for creating, managing, and governing online communities. The term refers to both open source as well as proprietary software. It includes tools such as messageboards, social networking sites, blogs etc., which are used by individuals or groups to communicate with other members of the society over the internet.
Private Online Community Software:
Private online community software is used to manage private forums, communities and message boards. It provides features such as member management, registration and user profile setup along with some other tools like polls, threads etc. The growth of the market can be attributed to factors such as increasing number of internet users globally along with rising popularity of social networking sites.
Application Insights:
The large businesses segment accounted for the largest revenue share of over 60% in 2017. Large businesses usually have a complex structure with multiple departments, each having their own social media accounts. The need to coordinate and monitor these accounts has become critical in recent times as they can be misused by employees or contractors to post illegal content including spoilers about upcoming films or TV shows, corporate information, and insider trading secrets. This has led to an increased demand for online community software that helps manage different social media profiles from a single platform.
Small and medium-sized business (SMBs) are projected to be the fastest-growing segment at a CAGR of XX% from 2018 to 2030 owing to increasing adoption of online community software by SMBs due largelyto its low cost comparedto other solutionsand easeofusefor managing several profilesfroma singleplatform.
Regional Analysis:
North America dominated the global market in 2017. The growth of online communities in North America can be attributed to factors such as high internet penetration, increased use of smartphones, and social media platforms. Furthermore, companies are investing more money on community-based software development to create a strong customer base for their business. For instance, Salesforce has developed an online community called Force Community that allows users to share ideas and discuss topics related with CRM technology with other users from around the world. Similarly, Microsoft has built a large network of public discussion forums called Windows Live (now known as Windows Defender). These types of investments by industry leaders will continue driving demand for online community software over the forecast period.
Asia Pacific is expected to witness significant growth over the next eight years owing to increasing internet penetration rates coupled with growing adoption rate for mobile computing devices such as smartphones and tablets among consumers globally including emerging countries like India.
Growth Factors:
- Increased demand for online community software from small and medium businesses (SMBs) due to the growing popularity of social media and the need for better customer engagement.
- The increasing trend of BYOD (Bring Your Own Device) in organizations, which is driving the demand for online community software that can be accessed from anywhere on any device.
- Rapid growth in mobile internet users, especially in developing countries, is fueling the demand for online community software that offers a good mobile experience.
- Growing number of social networks and collaboration tools are encouraging people to connect with each other and share ideas, which is boosting the adoption of online community software.
- Increasing focus on customer retention by organizations is leading to an increase in demand for online community software as a tool to engage customers and build loyalty
Scope Of The Report
Report Attributes
Report Details
Report Title
Online Community Software Market Research Report
By Type
Public Online Community Software, Private Online Community Software, Hybrid Online Community Software
By Application
Small and Medium Businesses, Large Businesses
By Companies
Zoho Connect, CypherWorx, Adobe, eXo Platform, Jive, Magentrix, PlushForums, Socious, VERINT, Higher Logic, Kavi, Next Wave Connect, Small World Labs, Yourmenmbership, Vanilla
Regions Covered
North America, Europe, APAC, Latin America, MEA
Base Year
2021
Historical Year
2019 to 2020 (Data from 2010 can be provided as per availability)
Forecast Year
2030
Number of Pages
181
Number of Tables & Figures
127
Customization Available
Yes, the report can be customized as per your need.
Global Online Community Software Market Report Segments:
The global Online Community Software market is segmented on the basis of:
Types
Public Online Community Software, Private Online Community Software, Hybrid Online Community Software
The product segment provides information about the market share of each product and the respective CAGR during the forecast period. It lays out information about the product pricing parameters, trends, and profits that provides in-depth insights of the market. Furthermore, it discusses latest product developments & innovation in the market.
Applications
Small and Medium Businesses, Large Businesses
The application segment fragments various applications of the product and provides information on the market share and growth rate of each application segment. It discusses the potential future applications of the products and driving and restraining factors of each application segment.
Some of the companies that are profiled in this report are:
- Zoho Connect
- CypherWorx
- Adobe
- eXo Platform
- Jive
- Magentrix
- PlushForums
- Socious
- VERINT
- Higher Logic
- Kavi
- Next Wave Connect
- Small World Labs
- Yourmenmbership
- Vanilla
Highlights of The Online Community Software Market Report:
- The market structure and projections for the coming years.
- Drivers, restraints, opportunities, and current trends of market.
- Historical data and forecast.
- Estimations for the forecast period 2030.
- Developments and trends in the market.
- By Type:
- Public Online Community Software
- Private Online Community Software
- Hybrid Online Community Software
- By Application:
- Small and Medium Businesses
- Large Businesses
- Market scenario by region, sub-region, and country.
- Market share of the market players, company profiles, product specifications, SWOT analysis, and competitive landscape.
- Analysis regarding upstream raw materials, downstream demand, and current market dynamics.
- Government Policies, Macro & Micro economic factors are also included in the report.
We have studied the Online Community Software Market in 360 degrees via. both primary & secondary research methodologies. This helped us in building an understanding of the current market dynamics, supply-demand gap, pricing trends, product preferences, consumer patterns & so on. The findings were further validated through primary research with industry experts & opinion leaders across countries. The data is further compiled & validated through various market estimation & data validation methodologies. Further, we also have our in-house data forecasting model to predict market growth up to 2030.
Regional Analysis
- North America
- Europe
- Asia Pacific
- Middle East & Africa
- Latin America
Note: A country of choice can be added in the report at no extra cost. If more than one country needs to be added, the research quote will vary accordingly.
The geographical analysis part of the report provides information about the product sales in terms of volume and revenue in regions. It lays out potential opportunities for the new entrants, emerging players, and major players in the region. The regional analysis is done after considering the socio-economic factors and government regulations of the countries in the regions.
How you may use our products:
- Correctly Positioning New Products
- Market Entry Strategies
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8 Reasons to Buy This Report
- Includes a Chapter on the Impact of COVID-19 Pandemic On the Market
- Report Prepared After Conducting Interviews with Industry Experts & Top Designates of the Companies in the Market
- Implemented Robust Methodology to Prepare the Report
- Includes Graphs, Statistics, Flowcharts, and Infographics to Save Time
- Industry Growth Insights Provides 24/5 Assistance Regarding the Doubts in the Report
- Provides Information About the Top-winning Strategies Implemented by Industry Players.
- In-depth Insights On the Market Drivers, Restraints, Opportunities, and Threats
- Customization of the Report Available
Frequently Asked Questions?
Online community software is a type of software that helps people connect with each other online. It can be used to create forums, chat rooms, and social networks.
Some of the major players in the online community software market are Zoho Connect, CypherWorx, Adobe, eXo Platform, Jive, Magentrix, PlushForums, Socious, VERINT, Higher Logic, Kavi, Next Wave Connect, Small World Labs, Yourmenmbership, Vanilla.
The online community software market is expected to register a CAGR of 16.5%.
Chapter 1 Executive Summary
Chapter 2 Assumptions and Acronyms Used
Chapter 3 Research Methodology
Chapter 4 Online Community Software Market Overview 4.1 Introduction 4.1.1 Market Taxonomy 4.1.2 Market Definition 4.1.3 Macro-Economic Factors Impacting the Market Growth 4.2 Online Community Software Market Dynamics 4.2.1 Market Drivers 4.2.2 Market Restraints 4.2.3 Market Opportunity 4.3 Online Community Software Market - Supply Chain Analysis 4.3.1 List of Key Suppliers 4.3.2 List of Key Distributors 4.3.3 List of Key Consumers 4.4 Key Forces Shaping the Online Community Software Market 4.4.1 Bargaining Power of Suppliers 4.4.2 Bargaining Power of Buyers 4.4.3 Threat of Substitution 4.4.4 Threat of New Entrants 4.4.5 Competitive Rivalry 4.5 Global Online Community Software Market Size & Forecast, 2018-2028 4.5.1 Online Community Software Market Size and Y-o-Y Growth 4.5.2 Online Community Software Market Absolute $ Opportunity
Chapter 5 Global Online Community Software Market Analysis and Forecast by Type
5.1 Introduction
5.1.1 Key Market Trends & Growth Opportunities by Type
5.1.2 Basis Point Share (BPS) Analysis by Type
5.1.3 Absolute $ Opportunity Assessment by Type
5.2 Online Community Software Market Size Forecast by Type
5.2.1 Public Online Community Software
5.2.2 Private Online Community Software
5.2.3 Hybrid Online Community Software
5.3 Market Attractiveness Analysis by Type
Chapter 6 Global Online Community Software Market Analysis and Forecast by Applications
6.1 Introduction
6.1.1 Key Market Trends & Growth Opportunities by Applications
6.1.2 Basis Point Share (BPS) Analysis by Applications
6.1.3 Absolute $ Opportunity Assessment by Applications
6.2 Online Community Software Market Size Forecast by Applications
6.2.1 Small and Medium Businesses
6.2.2 Large Businesses
6.3 Market Attractiveness Analysis by Applications
Chapter 7 Global Online Community Software Market Analysis and Forecast by Region
7.1 Introduction
7.1.1 Key Market Trends & Growth Opportunities by Region
7.1.2 Basis Point Share (BPS) Analysis by Region
7.1.3 Absolute $ Opportunity Assessment by Region
7.2 Online Community Software Market Size Forecast by Region
7.2.1 North America
7.2.2 Europe
7.2.3 Asia Pacific
7.2.4 Latin America
7.2.5 Middle East & Africa (MEA)
7.3 Market Attractiveness Analysis by Region
Chapter 8 Coronavirus Disease (COVID-19) Impact
8.1 Introduction
8.2 Current & Future Impact Analysis
8.3 Economic Impact Analysis
8.4 Government Policies
8.5 Investment Scenario
Chapter 9 North America Online Community Software Analysis and Forecast
9.1 Introduction
9.2 North America Online Community Software Market Size Forecast by Country
9.2.1 U.S.
9.2.2 Canada
9.3 Basis Point Share (BPS) Analysis by Country
9.4 Absolute $ Opportunity Assessment by Country
9.5 Market Attractiveness Analysis by Country
9.6 North America Online Community Software Market Size Forecast by Type
9.6.1 Public Online Community Software
9.6.2 Private Online Community Software
9.6.3 Hybrid Online Community Software
9.7 Basis Point Share (BPS) Analysis by Type
9.8 Absolute $ Opportunity Assessment by Type
9.9 Market Attractiveness Analysis by Type
9.10 North America Online Community Software Market Size Forecast by Applications
9.10.1 Small and Medium Businesses
9.10.2 Large Businesses
9.11 Basis Point Share (BPS) Analysis by Applications
9.12 Absolute $ Opportunity Assessment by Applications
9.13 Market Attractiveness Analysis by Applications
Chapter 10 Europe Online Community Software Analysis and Forecast
10.1 Introduction
10.2 Europe Online Community Software Market Size Forecast by Country
10.2.1 Germany
10.2.2 France
10.2.3 Italy
10.2.4 U.K.
10.2.5 Spain
10.2.6 Russia
10.2.7 Rest of Europe
10.3 Basis Point Share (BPS) Analysis by Country
10.4 Absolute $ Opportunity Assessment by Country
10.5 Market Attractiveness Analysis by Country
10.6 Europe Online Community Software Market Size Forecast by Type
10.6.1 Public Online Community Software
10.6.2 Private Online Community Software
10.6.3 Hybrid Online Community Software
10.7 Basis Point Share (BPS) Analysis by Type
10.8 Absolute $ Opportunity Assessment by Type
10.9 Market Attractiveness Analysis by Type
10.10 Europe Online Community Software Market Size Forecast by Applications
10.10.1 Small and Medium Businesses
10.10.2 Large Businesses
10.11 Basis Point Share (BPS) Analysis by Applications
10.12 Absolute $ Opportunity Assessment by Applications
10.13 Market Attractiveness Analysis by Applications
Chapter 11 Asia Pacific Online Community Software Analysis and Forecast
11.1 Introduction
11.2 Asia Pacific Online Community Software Market Size Forecast by Country
11.2.1 China
11.2.2 Japan
11.2.3 South Korea
11.2.4 India
11.2.5 Australia
11.2.6 South East Asia (SEA)
11.2.7 Rest of Asia Pacific (APAC)
11.3 Basis Point Share (BPS) Analysis by Country
11.4 Absolute $ Opportunity Assessment by Country
11.5 Market Attractiveness Analysis by Country
11.6 Asia Pacific Online Community Software Market Size Forecast by Type
11.6.1 Public Online Community Software
11.6.2 Private Online Community Software
11.6.3 Hybrid Online Community Software
11.7 Basis Point Share (BPS) Analysis by Type
11.8 Absolute $ Opportunity Assessment by Type
11.9 Market Attractiveness Analysis by Type
11.10 Asia Pacific Online Community Software Market Size Forecast by Applications
11.10.1 Small and Medium Businesses
11.10.2 Large Businesses
11.11 Basis Point Share (BPS) Analysis by Applications
11.12 Absolute $ Opportunity Assessment by Applications
11.13 Market Attractiveness Analysis by Applications
Chapter 12 Latin America Online Community Software Analysis and Forecast
12.1 Introduction
12.2 Latin America Online Community Software Market Size Forecast by Country
12.2.1 Brazil
12.2.2 Mexico
12.2.3 Rest of Latin America (LATAM)
12.3 Basis Point Share (BPS) Analysis by Country
12.4 Absolute $ Opportunity Assessment by Country
12.5 Market Attractiveness Analysis by Country
12.6 Latin America Online Community Software Market Size Forecast by Type
12.6.1 Public Online Community Software
12.6.2 Private Online Community Software
12.6.3 Hybrid Online Community Software
12.7 Basis Point Share (BPS) Analysis by Type
12.8 Absolute $ Opportunity Assessment by Type
12.9 Market Attractiveness Analysis by Type
12.10 Latin America Online Community Software Market Size Forecast by Applications
12.10.1 Small and Medium Businesses
12.10.2 Large Businesses
12.11 Basis Point Share (BPS) Analysis by Applications
12.12 Absolute $ Opportunity Assessment by Applications
12.13 Market Attractiveness Analysis by Applications
Chapter 13 Middle East & Africa (MEA) Online Community Software Analysis and Forecast
13.1 Introduction
13.2 Middle East & Africa (MEA) Online Community Software Market Size Forecast by Country
13.2.1 Saudi Arabia
13.2.2 South Africa
13.2.3 UAE
13.2.4 Rest of Middle East & Africa (MEA)
13.3 Basis Point Share (BPS) Analysis by Country
13.4 Absolute $ Opportunity Assessment by Country
13.5 Market Attractiveness Analysis by Country
13.6 Middle East & Africa (MEA) Online Community Software Market Size Forecast by Type
13.6.1 Public Online Community Software
13.6.2 Private Online Community Software
13.6.3 Hybrid Online Community Software
13.7 Basis Point Share (BPS) Analysis by Type
13.8 Absolute $ Opportunity Assessment by Type
13.9 Market Attractiveness Analysis by Type
13.10 Middle East & Africa (MEA) Online Community Software Market Size Forecast by Applications
13.10.1 Small and Medium Businesses
13.10.2 Large Businesses
13.11 Basis Point Share (BPS) Analysis by Applications
13.12 Absolute $ Opportunity Assessment by Applications
13.13 Market Attractiveness Analysis by Applications
Chapter 14 Competition Landscape
14.1 Online Community Software Market: Competitive Dashboard
14.2 Global Online Community Software Market: Market Share Analysis, 2019
14.3 Company Profiles (Details – Overview, Financials, Developments, Strategy)
14.3.1 Zoho Connect
14.3.2 CypherWorx
14.3.3 Adobe
14.3.4 eXo Platform
14.3.5 Jive
14.3.6 Magentrix
14.3.7 PlushForums
14.3.8 Socious
14.3.9 VERINT
14.3.10 Higher Logic
14.3.11 Kavi
14.3.12 Next Wave Connect
14.3.13 Small World Labs
14.3.14 Yourmenmbership
14.3.15 Vanilla