Global Operation & Business Support System Market by Type (Network Planning & Design, Service Delivery, Service Assurance, Service Fulfilment, Customer Care), By Application (Telecom Enterprises, Banking, Finance Services & Insurance, Retail, Government, Manufacturing) and Region (North America, Latin America, Europe, Asia Pacific and Middle East & Africa), Forecast From 2022 To 2030

                                          

                                                                                       
Market Overview:

The Global Operation & Business Support System (OSS/BSS) Market is expected to grow at a CAGR of XX% and is projected to reach a market size of USD XX million by 2030. The market growth is attributed to the increasing demand for OSS/BSS solutions from telecom enterprises, banking, finance services & insurance, retail, government and manufacturing sectors. OSS/BSS solutions are used for network planning and design, service delivery assurance, service fulfilment and customer care functions in telecom enterprises. These solutions help telecom operators manage their networks efficiently and provide better customer experience. In addition, the growing adoption of cloud-based services has led to an increase in the demand for OSS/BSS solutions from cloud service providers. The North American region dominates the global OSS/BSS market with a share of XX%. This can be attributed to the presence of large number of telecom operators in this region coupled with rising investments in 4G LTE networks.



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Product Definition:

Operation & Business Support System is an essential part of any business. It provides the necessary tools and resources to help manage and operate a company efficiently. The importance of Operation & Business Support System cannot be overstated, as it helps businesses keep track of their finances, operations, and customers.

Network Planning & Design:

Network planning and design is a process that involves analyzing customer requirements, identifying network architecture components, and designing the network according to the identified architectural constraints. Network planning & design solution helps enterprises in optimizing their overall business performance by reducing operational costs through improved utilization of existing assets as well as enabling new services.

The global increase in demand for cloud-based solutions coupled with growing adoption of virtualization technology has led to an increase in demand for high-speed networks worldwide.

Service Delivery:

Service delivery is the process of delivering a service to the customer. It comprises of four phases such as planning, implementation, maintenance and management. Service delivery system (SDS) is an integrated set of processes that are used by organizations for providing services in both virtual and physical environments through multiple channels including web-based portals, e-mail, instant messaging (IM), voice over IP telephony or any other mediums.

Application Insights:

The manufacturing segment is expected to witness the highest growth over the forecast period. The growing need for managing production and supply chain across multiple sites and departments is driving the adoption of OBSS in this industry. Furthermore, telecom enterprises are also adopting these systems as they offer a high level of integration with various applications such as network management, asset & inventory management, billing & accounts management.

The banking sector has been one of the leading adopters of business support systems owing to its core functions such as customer relationship management (CRM) and transaction services being enhanced by these solutions. Moreover, service assurance offers a real-time view into service performance which helps customers in quickly identifying issues that require immediate attention thereby aiding improved customer experience across all channels including online and mobile banking. These factors are anticipated to drive demand over the forecast period thus contributing towards overall revenue growth globally during this same timeframe.

Regional Analysis:

The market in North America is expected to grow at a significant rate over the forecast period. The growth can be attributed to increasing investments in network planning & design, service delivery, and service assurance solutions by telecom enterprises and banks. Furthermore, rising demand for automation across various departments of organizations is driving the regional market growth.

Asia Pacific has emerged as a lucrative region for OBSS vendors due to increased adoption of advanced technologies such as big data analytics and cloud computing among other factors. Moreover, growing penetration of internet services has led to an increase in demand for customer care solutions thereby fueling the regional market growth over the forecast period. Europe also accounted for a significant share owing to high acceptance levels towards advanced technologies such as artificial intelligence (AI) and robotic process automation (RPA). Additionally, presence of major technology players with extensive experience in developing innovative products will drive regional OBSS sales over the next eight years  (2030).

Growth Factors:

Increasing demand for automation in business operations to improve efficiency and productivity
Rising adoption of cloud-based solutions for better scalability and flexibility
Proliferation of big data and analytics to help businesses make better decisions
Emergence of new technologies such as artificial intelligence, machine learning, etc., that can be used in business support systems
Growing trend of digitization across industries that is resulting in the collection and analysis of more data


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Scope Of The Report
Report Attributes
Report Details
Report Title
Operation & Business Support System Market Research Report
By Type
Network Planning & Design, Service Delivery, Service Assurance, Service Fulfilment, Customer Care
By Application
Telecom Enterprises, Banking, Finance Services & Insurance, Retail, Government, Manufacturing
By Companies
Amdocs, Accenture, Hewlett-Packard, IBM, Oracle, Tata Consultancy Services, Ericsson, Tech Mahindra, Huawei Technology, Nokia Networks
Regions Covered
North America, Europe, APAC, Latin America, MEA
Base Year
2021
Historical Year
2019 to 2020 (Data from 2010 can be provided as per availability)
Forecast Year
2030
Number of Pages
185
Number of Tables & Figures
130
Customization Available
Yes, the report can be customized as per your need.

Global Operation & Business Support System Market Report Segments:
The global Operation & Business Support System market is segmented on the basis of:
Types
Network Planning & Design, Service Delivery, Service Assurance, Service Fulfilment, Customer Care
The product segment provides information about the market share of each product and the respective CAGR during the forecast period. It lays out information about the product pricing parameters, trends, and profits that provides in-depth insights of the market. Furthermore, it discusses latest product developments & innovation in the market.
Applications
Telecom Enterprises, Banking, Finance Services & Insurance, Retail, Government, Manufacturing
The application segment fragments various applications of the product and provides information on the market share and growth rate of each application segment. It discusses the potential future applications of the products and driving and restraining factors of each application segment.
Some of the companies that are profiled in this report are:
Amdocs
Accenture
Hewlett-Packard
IBM
Oracle
Tata Consultancy Services
Ericsson
Tech Mahindra
Huawei Technology
Nokia Networks



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Highlights of The Operation & Business Support System Market Report:
The market structure and projections for the coming years.
Drivers, restraints, opportunities, and current trends of market.
Historical data and forecast.
Estimations for the forecast period 2030.
Developments and trends in the market.
By Type:
Network Planning & Design
Service Delivery
Service Assurance
Service Fulfilment
Customer Care
By Application:
Telecom Enterprises
Banking, Finance Services & Insurance
Retail
Government
Manufacturing
Market scenario by region, sub-region, and country.
Market share of the market players, company profiles, product specifications, SWOT analysis, and competitive landscape.
Analysis regarding upstream raw materials, downstream demand, and current market dynamics.
Government Policies, Macro & Micro economic factors are also included in the report.

We have studied the Operation & Business Support System Market in 360 degrees via. both primary & secondary research methodologies. This helped us in building an understanding of the current market dynamics, supply-demand gap, pricing trends, product preferences, consumer patterns & so on. The findings were further validated through primary research with industry experts & opinion leaders across countries. The data is further compiled & validated through various market estimation & data validation methodologies. Further, we also have our in-house data forecasting model to predict market growth up to 2030.
Regional Analysis
North America
Europe
Asia Pacific
Middle East & Africa
Latin America
Note: A country of choice can be added in the report at no extra cost. If more than one country needs to be added, the research quote will vary accordingly.
The geographical analysis part of the report provides information about the product sales in terms of volume and revenue in regions. It lays out potential opportunities for the new entrants, emerging players, and major players in the region. The regional analysis is done after considering the socio-economic factors and government regulations of the countries in the regions.
How you may use our products:
Correctly Positioning New Products
Market Entry Strategies
Business Expansion Strategies
Consumer Insights
Understanding Competition Scenario
Product & Brand Management
Channel & Customer Management
Identifying Appropriate Advertising Appeals



8 Reasons to Buy This Report
Includes a Chapter on the Impact of COVID-19 Pandemic On the Market
Report Prepared After Conducting Interviews with Industry Experts & Top Designates of the Companies in the Market
Implemented Robust Methodology to Prepare the Report
Includes Graphs, Statistics, Flowcharts, and Infographics to Save Time
Industry Growth Insights Provides 24/5 Assistance Regarding the Doubts in the Report
Provides Information About the Top-winning Strategies Implemented by Industry Players.
In-depth Insights On the Market Drivers, Restraints, Opportunities, and Threats
Customization of the Report Available

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