Market Overview:
The global operations and business support system (OBSS) market is expected to grow from USD 9.02 billion in 2018 to USD 16.06 billion by 2030, at a CAGR of 7.0% from 2018 to 2030. The growth of the OBSS market can be attributed to the increasing demand for cloud-based OBSS solutions and the need for integrated business process management (BPM) solutions. The on-premise segment is expected to hold a larger share of the global OBSS market during the forecast period, owing to factors such as low cost of ownership and better security features offered by on-premise solutions as compared with cloud-based ones.
Product Definition:
An Operations and Business Support System (OBSS) is a software system that supports the operational needs of a business. It typically includes modules for managing finances, human resources, and operations. The importance of an OBSS cannot be overstated; it enables businesses to operate efficiently and effectively, making it critical for success.
On-premise:
On-premise software is a type of software that is installed and used directly by the end-users or consumers. The software can be installed on computers present within an organization or can also be deployed through cloud services depending upon the type of license purchased by the consumer. On-premise Software solutions are mainly used for data processing, application development, and hosting business applications in an organization.
Cloud:
Cloud and it's usage in Operations and Business Support System market is expected to grow at a significant pace over the forecast period. Cloud computing has been gaining popularity among enterprises owing to benefits such as on-demand availability of resources, elasticity, and shared infrastructure. The shift towards cloud computing is primarily driven by factors such as increasing demand for mobility, need for big data analytics & business intelligence solutions along with cost benefits offered by vendors.
Application Insights:
The IT and telecom application segment accounted for the largest revenue share in 2016. The growing demand for OBSS to manage complex IT infrastructures is expected to drive the market over the forecast period. Furthermore, increasing cloud-based applications support requirement of OBSS is anticipated to fuel industry growth over the next six years.
The banking, financial services and insurance (BFSI) sector has been one of the prominent adopters of OBSS as it offers a reliable infrastructure that enables organizations with flexible resources at their fingertips. In addition, rising adoption among retail banks is expected to drive industry growth over the forecast period owing to increased efficiency in supporting multiple users globally through a single pane of glass across all platforms including web based portals & mobile applications.
Regional Analysis:
North America accounted for the largest market share in 2017. The region is expected to maintain its lead over the forecast period owing to increasing investments in cloud-based solutions and technological advancements. Moreover, growing adoption of automation across several industries is further driving demand from North America.
Asia Pacific has also contributed significantly towards market growth due to rising number of implementation projects by enterprises operating in various sectors including BFSI, IT and telecom, media & entertainment, healthcare & life sciences, manufacturing etc. Rising disposable income coupled with rapid urbanization across emerging economies such as India and China are some major factors responsible for regional growth prospects during the forecast period.
Growth Factors:
- Increased demand for cloud-based solutions: The market for Operations and Business Support Systems is expected to grow at a rapid pace in the coming years, owing to the increasing demand for cloud-based solutions. Cloud-based systems offer several advantages over traditional on-premises systems, such as reduced costs, scalability, and ease of use. This is expected to drive the growth of the market in the coming years.
- Emergence of big data and analytics: The growth of big data and analytics is another major driver for the market for Operations and Business Support Systems. Big data refers to large volumes of unstructured data that cannot be processed using traditional database management tools. Big data analytics helps organizations make better decisions by analyzing this large volume of data using sophisticated analytical techniques. This is expected to drive the growth of the market in future years.
Scope Of The Report
Report Attributes
Report Details
Report Title
Operations and Business Support System Market Research Report
By Type
On-premise, Cloud
By Application
IT and Telecom, BFSI, Media and Entertainment
By Companies
Amdocs, Accenture, HP Enterprises, CSG Systems, Ericsson, Netcracker, Optiva, Microsoft, Tata Consultancy Services (TCS), Oracle, IBM
Regions Covered
North America, Europe, APAC, Latin America, MEA
Base Year
2021
Historical Year
2019 to 2020 (Data from 2010 can be provided as per availability)
Forecast Year
2030
Number of Pages
166
Number of Tables & Figures
117
Customization Available
Yes, the report can be customized as per your need.
Global Operations and Business Support System Market Report Segments:
The global Operations and Business Support System market is segmented on the basis of:
Types
On-premise, Cloud
The product segment provides information about the market share of each product and the respective CAGR during the forecast period. It lays out information about the product pricing parameters, trends, and profits that provides in-depth insights of the market. Furthermore, it discusses latest product developments & innovation in the market.
Applications
IT and Telecom, BFSI, Media and Entertainment
The application segment fragments various applications of the product and provides information on the market share and growth rate of each application segment. It discusses the potential future applications of the products and driving and restraining factors of each application segment.
Some of the companies that are profiled in this report are:
- Amdocs
- Accenture
- HP Enterprises
- CSG Systems
- Ericsson
- Netcracker
- Optiva
- Microsoft
- Tata Consultancy Services (TCS)
- Oracle
- IBM
Highlights of The Operations and Business Support System Market Report:
- The market structure and projections for the coming years.
- Drivers, restraints, opportunities, and current trends of market.
- Historical data and forecast.
- Estimations for the forecast period 2030.
- Developments and trends in the market.
- By Type:
- On-premise
- Cloud
- By Application:
- IT and Telecom
- BFSI
- Media and Entertainment
- Market scenario by region, sub-region, and country.
- Market share of the market players, company profiles, product specifications, SWOT analysis, and competitive landscape.
- Analysis regarding upstream raw materials, downstream demand, and current market dynamics.
- Government Policies, Macro & Micro economic factors are also included in the report.
We have studied the Operations and Business Support System Market in 360 degrees via. both primary & secondary research methodologies. This helped us in building an understanding of the current market dynamics, supply-demand gap, pricing trends, product preferences, consumer patterns & so on. The findings were further validated through primary research with industry experts & opinion leaders across countries. The data is further compiled & validated through various market estimation & data validation methodologies. Further, we also have our in-house data forecasting model to predict market growth up to 2030.
Regional Analysis
- North America
- Europe
- Asia Pacific
- Middle East & Africa
- Latin America
Note: A country of choice can be added in the report at no extra cost. If more than one country needs to be added, the research quote will vary accordingly.
The geographical analysis part of the report provides information about the product sales in terms of volume and revenue in regions. It lays out potential opportunities for the new entrants, emerging players, and major players in the region. The regional analysis is done after considering the socio-economic factors and government regulations of the countries in the regions.
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8 Reasons to Buy This Report
- Includes a Chapter on the Impact of COVID-19 Pandemic On the Market
- Report Prepared After Conducting Interviews with Industry Experts & Top Designates of the Companies in the Market
- Implemented Robust Methodology to Prepare the Report
- Includes Graphs, Statistics, Flowcharts, and Infographics to Save Time
- Industry Growth Insights Provides 24/5 Assistance Regarding the Doubts in the Report
- Provides Information About the Top-winning Strategies Implemented by Industry Players.
- In-depth Insights On the Market Drivers, Restraints, Opportunities, and Threats
- Customization of the Report Available
Frequently Asked Questions?
An operations and business support system (OBSS) is a computer system that provides centralized management of the operational aspects of an organization. It includes systems for tracking and managing assets, personnel, financial information, and communication among organizational units. OBSS can help organizations improve efficiency by automating routine tasks and providing real-time alerts when events occur that require attention.
Some of the major companies in the operations and business support system market are Amdocs, Accenture, HP Enterprises, CSG Systems, Ericsson, Netcracker, Optiva, Microsoft, Tata Consultancy Services (TCS), Oracle, IBM.
The operations and business support system market is expected to register a CAGR of 7%.
Chapter 1 Executive Summary
Chapter 2 Assumptions and Acronyms Used
Chapter 3 Research Methodology
Chapter 4 Operations and Business Support System Market Overview 4.1 Introduction 4.1.1 Market Taxonomy 4.1.2 Market Definition 4.1.3 Macro-Economic Factors Impacting the Market Growth 4.2 Operations and Business Support System Market Dynamics 4.2.1 Market Drivers 4.2.2 Market Restraints 4.2.3 Market Opportunity 4.3 Operations and Business Support System Market - Supply Chain Analysis 4.3.1 List of Key Suppliers 4.3.2 List of Key Distributors 4.3.3 List of Key Consumers 4.4 Key Forces Shaping the Operations and Business Support System Market 4.4.1 Bargaining Power of Suppliers 4.4.2 Bargaining Power of Buyers 4.4.3 Threat of Substitution 4.4.4 Threat of New Entrants 4.4.5 Competitive Rivalry 4.5 Global Operations and Business Support System Market Size & Forecast, 2018-2028 4.5.1 Operations and Business Support System Market Size and Y-o-Y Growth 4.5.2 Operations and Business Support System Market Absolute $ Opportunity
Chapter 5 Global Operations and Business Support System Market Analysis and Forecast by Type
5.1 Introduction
5.1.1 Key Market Trends & Growth Opportunities by Type
5.1.2 Basis Point Share (BPS) Analysis by Type
5.1.3 Absolute $ Opportunity Assessment by Type
5.2 Operations and Business Support System Market Size Forecast by Type
5.2.1 On-premise
5.2.2 Cloud
5.3 Market Attractiveness Analysis by Type
Chapter 6 Global Operations and Business Support System Market Analysis and Forecast by Applications
6.1 Introduction
6.1.1 Key Market Trends & Growth Opportunities by Applications
6.1.2 Basis Point Share (BPS) Analysis by Applications
6.1.3 Absolute $ Opportunity Assessment by Applications
6.2 Operations and Business Support System Market Size Forecast by Applications
6.2.1 IT and Telecom
6.2.2 BFSI
6.2.3 Media and Entertainment
6.3 Market Attractiveness Analysis by Applications
Chapter 7 Global Operations and Business Support System Market Analysis and Forecast by Region
7.1 Introduction
7.1.1 Key Market Trends & Growth Opportunities by Region
7.1.2 Basis Point Share (BPS) Analysis by Region
7.1.3 Absolute $ Opportunity Assessment by Region
7.2 Operations and Business Support System Market Size Forecast by Region
7.2.1 North America
7.2.2 Europe
7.2.3 Asia Pacific
7.2.4 Latin America
7.2.5 Middle East & Africa (MEA)
7.3 Market Attractiveness Analysis by Region
Chapter 8 Coronavirus Disease (COVID-19) Impact
8.1 Introduction
8.2 Current & Future Impact Analysis
8.3 Economic Impact Analysis
8.4 Government Policies
8.5 Investment Scenario
Chapter 9 North America Operations and Business Support System Analysis and Forecast
9.1 Introduction
9.2 North America Operations and Business Support System Market Size Forecast by Country
9.2.1 U.S.
9.2.2 Canada
9.3 Basis Point Share (BPS) Analysis by Country
9.4 Absolute $ Opportunity Assessment by Country
9.5 Market Attractiveness Analysis by Country
9.6 North America Operations and Business Support System Market Size Forecast by Type
9.6.1 On-premise
9.6.2 Cloud
9.7 Basis Point Share (BPS) Analysis by Type
9.8 Absolute $ Opportunity Assessment by Type
9.9 Market Attractiveness Analysis by Type
9.10 North America Operations and Business Support System Market Size Forecast by Applications
9.10.1 IT and Telecom
9.10.2 BFSI
9.10.3 Media and Entertainment
9.11 Basis Point Share (BPS) Analysis by Applications
9.12 Absolute $ Opportunity Assessment by Applications
9.13 Market Attractiveness Analysis by Applications
Chapter 10 Europe Operations and Business Support System Analysis and Forecast
10.1 Introduction
10.2 Europe Operations and Business Support System Market Size Forecast by Country
10.2.1 Germany
10.2.2 France
10.2.3 Italy
10.2.4 U.K.
10.2.5 Spain
10.2.6 Russia
10.2.7 Rest of Europe
10.3 Basis Point Share (BPS) Analysis by Country
10.4 Absolute $ Opportunity Assessment by Country
10.5 Market Attractiveness Analysis by Country
10.6 Europe Operations and Business Support System Market Size Forecast by Type
10.6.1 On-premise
10.6.2 Cloud
10.7 Basis Point Share (BPS) Analysis by Type
10.8 Absolute $ Opportunity Assessment by Type
10.9 Market Attractiveness Analysis by Type
10.10 Europe Operations and Business Support System Market Size Forecast by Applications
10.10.1 IT and Telecom
10.10.2 BFSI
10.10.3 Media and Entertainment
10.11 Basis Point Share (BPS) Analysis by Applications
10.12 Absolute $ Opportunity Assessment by Applications
10.13 Market Attractiveness Analysis by Applications
Chapter 11 Asia Pacific Operations and Business Support System Analysis and Forecast
11.1 Introduction
11.2 Asia Pacific Operations and Business Support System Market Size Forecast by Country
11.2.1 China
11.2.2 Japan
11.2.3 South Korea
11.2.4 India
11.2.5 Australia
11.2.6 South East Asia (SEA)
11.2.7 Rest of Asia Pacific (APAC)
11.3 Basis Point Share (BPS) Analysis by Country
11.4 Absolute $ Opportunity Assessment by Country
11.5 Market Attractiveness Analysis by Country
11.6 Asia Pacific Operations and Business Support System Market Size Forecast by Type
11.6.1 On-premise
11.6.2 Cloud
11.7 Basis Point Share (BPS) Analysis by Type
11.8 Absolute $ Opportunity Assessment by Type
11.9 Market Attractiveness Analysis by Type
11.10 Asia Pacific Operations and Business Support System Market Size Forecast by Applications
11.10.1 IT and Telecom
11.10.2 BFSI
11.10.3 Media and Entertainment
11.11 Basis Point Share (BPS) Analysis by Applications
11.12 Absolute $ Opportunity Assessment by Applications
11.13 Market Attractiveness Analysis by Applications
Chapter 12 Latin America Operations and Business Support System Analysis and Forecast
12.1 Introduction
12.2 Latin America Operations and Business Support System Market Size Forecast by Country
12.2.1 Brazil
12.2.2 Mexico
12.2.3 Rest of Latin America (LATAM)
12.3 Basis Point Share (BPS) Analysis by Country
12.4 Absolute $ Opportunity Assessment by Country
12.5 Market Attractiveness Analysis by Country
12.6 Latin America Operations and Business Support System Market Size Forecast by Type
12.6.1 On-premise
12.6.2 Cloud
12.7 Basis Point Share (BPS) Analysis by Type
12.8 Absolute $ Opportunity Assessment by Type
12.9 Market Attractiveness Analysis by Type
12.10 Latin America Operations and Business Support System Market Size Forecast by Applications
12.10.1 IT and Telecom
12.10.2 BFSI
12.10.3 Media and Entertainment
12.11 Basis Point Share (BPS) Analysis by Applications
12.12 Absolute $ Opportunity Assessment by Applications
12.13 Market Attractiveness Analysis by Applications
Chapter 13 Middle East & Africa (MEA) Operations and Business Support System Analysis and Forecast
13.1 Introduction
13.2 Middle East & Africa (MEA) Operations and Business Support System Market Size Forecast by Country
13.2.1 Saudi Arabia
13.2.2 South Africa
13.2.3 UAE
13.2.4 Rest of Middle East & Africa (MEA)
13.3 Basis Point Share (BPS) Analysis by Country
13.4 Absolute $ Opportunity Assessment by Country
13.5 Market Attractiveness Analysis by Country
13.6 Middle East & Africa (MEA) Operations and Business Support System Market Size Forecast by Type
13.6.1 On-premise
13.6.2 Cloud
13.7 Basis Point Share (BPS) Analysis by Type
13.8 Absolute $ Opportunity Assessment by Type
13.9 Market Attractiveness Analysis by Type
13.10 Middle East & Africa (MEA) Operations and Business Support System Market Size Forecast by Applications
13.10.1 IT and Telecom
13.10.2 BFSI
13.10.3 Media and Entertainment
13.11 Basis Point Share (BPS) Analysis by Applications
13.12 Absolute $ Opportunity Assessment by Applications
13.13 Market Attractiveness Analysis by Applications
Chapter 14 Competition Landscape
14.1 Operations and Business Support System Market: Competitive Dashboard
14.2 Global Operations and Business Support System Market: Market Share Analysis, 2019
14.3 Company Profiles (Details – Overview, Financials, Developments, Strategy)
14.3.1 Amdocs
14.3.2 Accenture
14.3.3 HP Enterprises
14.3.4 CSG Systems
14.3.5 Ericsson
14.3.6 Netcracker
14.3.7 Optiva
14.3.8 Microsoft
14.3.9 Tata Consultancy Services (TCS)
14.3.10 Oracle
14.3.11 IBM