Market Overview:
The global professional service automation (PSA) software market is expected to grow at a CAGR of 10.8% during the forecast period from 2018 to 2030. The growth in this market can be attributed to the increasing demand for PSA software from small and medium-sized businesses (SMBs). Additionally, the growing trend of cloud-based PSA software is also contributing to the growth of this market. On the basis of type, the global professional service automation (PSA) software market can be segmented into on-premise and cloud-based PSA software. The on-premise segment is expected to hold a larger share in terms of revenue than the cloud-based segment during the forecast period. Based on application, thee Global Professional Service Automation Software Market can be divided into consulting firms, marketing & communication companies technology companies,,and others,.
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Product Definition:
Professional service automation (PSA) software is a type of software that helps businesses manage and streamline their professional services operations. Common features of PSA software include project management, time tracking, resource allocation, billing and invoicing, and customer relationship management (CRM) functionality.
The importance of PSA software lies in its ability to help businesses manage all aspects of their professional services operations more efficiently and effectively. This can lead to increased productivity, improved customer satisfaction, and reduced costs.
On-premise:
On-premise software is a type of cloud computing that involves installing the software and data on the user's own computers, servers, laptops or mobile devices. The information then remains stored on the device until a new version of the software is downloaded and installed. On-premise solutions are customized to meet individual business requirements; however, they may pose challenges in terms of cost (if high), scalability & reliability (if low) and security (if low).
Cloud:
Cloud and it's usage in PSA software market is expected to grow at a significant pace over the forecast period. Cloud computing has evolved from being a novelty to being an everyday phenomenon for most businesses across the globe. The shift towards cloud-based solutions for data storage, processing power, applications, and services has been rapid. While there are numerous benefits associated with cloud technology; one of its key features is that it offers on-demand infrastructure as a service (IaaS).
Application Insights:
The Consulting firms segment dominated the global professional service automation software market in 2017. The segment is expected to witness a CAGR of XX% from 2018 to 2030. Automation tools help consulting firms in saving time and resources by effectively managing client communications, billing & invoicing, research & due diligence, and project management activities.
Automation tools also help Consulting Firms in gaining an edge over their competitors by improving customer experience across all channels of communication including website, social media profiles as well as physical offices locations. This factor is projected to drive the demand for PSA software among Consulting Firms particularly during the forecast period when companies are under pressure to deliver results while reducing costs at same time increasing productivity levels within organizations ¢â‚¬Ëœperform before contract¢â‚¬â„¢s expire date or get fired!.
Regional Analysis:
North America accounted for the largest share of over 40% in 2017. The region is expected to maintain its lead throughout the forecast period owing to early adoption of technology and presence of a large number of service providers. Moreover, high demand for automation solutions from small & medium-sized business enterprises in this region is anticipated to drive market growth over the forecast period.
Asia Pacific professional service automation software market is projected to grow at a lucrative CAGR during the same period due to increasing focus on developing customer experience by companies operating in various industries including IT & telecom, BFSI, banking and financial services, retail and others. Companies are focusing on improving their sales productivity through effective collaboration with third parties thereby driving regional growth during the forecast years.
Growth Factors:
- Increased demand for automation in professional services
- Growing popularity of cloud-based PSA software
- Rising need to improve efficiency and productivity in professional services organizations
- Emergence of new technologies and solutions that can be integrated with PSA software
- Increasing number of small and mid-sized businesses adopting PSA software
Scope Of The Report
Report Attributes
Report Details
Report Title
Professional Service Automation (PSA) Software Market Research Report
By Type
On-premise, Cloud
By Application
Consulting Firms, Marketing & Communication, Technology Companies, Others
By Companies
Microsoft Corporation, Projector PSA, NetSuite OpenAir, Oracle, Appirio, Changepoint Corporation, ConnectWise, FinancialForce.com, Tenrox, Autotask Corporation
Regions Covered
North America, Europe, APAC, Latin America, MEA
Base Year
2021
Historical Year
2019 to 2020 (Data from 2010 can be provided as per availability)
Forecast Year
2030
Number of Pages
161
Number of Tables & Figures
113
Customization Available
Yes, the report can be customized as per your need.
Global Professional Service Automation (PSA) Software Market Report Segments:
The global Professional Service Automation (PSA) Software market is segmented on the basis of:
Types
On-premise, Cloud
The product segment provides information about the market share of each product and the respective CAGR during the forecast period. It lays out information about the product pricing parameters, trends, and profits that provides in-depth insights of the market. Furthermore, it discusses latest product developments & innovation in the market.
Applications
Consulting Firms, Marketing & Communication, Technology Companies, Others
The application segment fragments various applications of the product and provides information on the market share and growth rate of each application segment. It discusses the potential future applications of the products and driving and restraining factors of each application segment.
Some of the companies that are profiled in this report are:
- Microsoft Corporation
- Projector PSA
- NetSuite OpenAir
- Oracle
- Appirio
- Changepoint Corporation
- ConnectWise
- FinancialForce.com
- Tenrox
- Autotask Corporation
 Software Market Overview.svg)
Highlights of The Professional Service Automation (PSA) Software Market Report:
- The market structure and projections for the coming years.
- Drivers, restraints, opportunities, and current trends of market.
- Historical data and forecast.
- Estimations for the forecast period 2030.
- Developments and trends in the market.
- By Type:
- On-premise
- Cloud
- By Application:
- Consulting Firms
- Marketing & Communication
- Technology Companies
- Others
- Market scenario by region, sub-region, and country.
- Market share of the market players, company profiles, product specifications, SWOT analysis, and competitive landscape.
- Analysis regarding upstream raw materials, downstream demand, and current market dynamics.
- Government Policies, Macro & Micro economic factors are also included in the report.
We have studied the Professional Service Automation (PSA) Software Market in 360 degrees via. both primary & secondary research methodologies. This helped us in building an understanding of the current market dynamics, supply-demand gap, pricing trends, product preferences, consumer patterns & so on. The findings were further validated through primary research with industry experts & opinion leaders across countries. The data is further compiled & validated through various market estimation & data validation methodologies. Further, we also have our in-house data forecasting model to predict market growth up to 2030.
Regional Analysis
- North America
- Europe
- Asia Pacific
- Middle East & Africa
- Latin America
Note: A country of choice can be added in the report at no extra cost. If more than one country needs to be added, the research quote will vary accordingly.
The geographical analysis part of the report provides information about the product sales in terms of volume and revenue in regions. It lays out potential opportunities for the new entrants, emerging players, and major players in the region. The regional analysis is done after considering the socio-economic factors and government regulations of the countries in the regions.
How you may use our products:
- Correctly Positioning New Products
- Market Entry Strategies
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- Consumer Insights
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- Product & Brand Management
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8 Reasons to Buy This Report
- Includes a Chapter on the Impact of COVID-19 Pandemic On the Market
- Report Prepared After Conducting Interviews with Industry Experts & Top Designates of the Companies in the Market
- Implemented Robust Methodology to Prepare the Report
- Includes Graphs, Statistics, Flowcharts, and Infographics to Save Time
- Industry Growth Insights Provides 24/5 Assistance Regarding the Doubts in the Report
- Provides Information About the Top-winning Strategies Implemented by Industry Players.
- In-depth Insights On the Market Drivers, Restraints, Opportunities, and Threats
- Customization of the Report Available
Frequently Asked Questions?
Professional Service Automation (PSA) software is a type of computer software that automates the tasks involved in providing professional services. It can include tools for scheduling, tracking, and managing customer interactions; for collecting and analyzing data about service performance; and for reporting on trends and performance.
Some of the major players in the professional service automation (psa) software market are Microsoft Corporation, Projector PSA, NetSuite OpenAir, Oracle, Appirio, Changepoint Corporation, ConnectWise, FinancialForce.com, Tenrox, Autotask Corporation.
The professional service automation (psa) software market is expected to register a CAGR of 10.8%.
Chapter 1 Executive Summary
Chapter 2 Assumptions and Acronyms Used
Chapter 3 Research Methodology
Chapter 4 Professional Service Automation (PSA) Software Market Overview
4.1 Introduction
4.1.1 Market Taxonomy
4.1.2 Market Definition
4.1.3 Macro-Economic Factors Impacting the Market Growth
4.2 Professional Service Automation (PSA) Software Market Dynamics
4.2.1 Market Drivers
4.2.2 Market Restraints
4.2.3 Market Opportunity
4.3 Professional Service Automation (PSA) Software Market - Supply Chain Analysis
4.3.1 List of Key Suppliers
4.3.2 List of Key Distributors
4.3.3 List of Key Consumers
4.4 Key Forces Shaping the Professional Service Automation (PSA) Software Market
4.4.1 Bargaining Power of Suppliers
4.4.2 Bargaining Power of Buyers
4.4.3 Threat of Substitution
4.4.4 Threat of New Entrants
4.4.5 Competitive Rivalry
4.5 Global Professional Service Automation (PSA) Software Market Size & Forecast, 2020-2028
4.5.1 Professional Service Automation (PSA) Software Market Size and Y-o-Y Growth
4.5.2 Professional Service Automation (PSA) Software Market Absolute $ Opportunity
Chapter 5 Global Market Analysis and Forecast by Type
5.1 Introduction
5.1.1 Key Market Trends & Growth Opportunities by Type
5.1.2 Basis Point Share (BPS) Analysis by Type
5.1.3 Absolute $ Opportunity Assessment by Type
5.2 Market Size Forecast by Type
5.2.1 On-premise
5.2.2 Cloud
5.3 Market Attractiveness Analysis by Type
Chapter 6 Global Market Analysis and Forecast by Applications
6.1 Introduction
6.1.1 Key Market Trends & Growth Opportunities by Applications
6.1.2 Basis Point Share (BPS) Analysis by Applications
6.1.3 Absolute $ Opportunity Assessment by Applications
6.2 Market Size Forecast by Applications
6.2.1 Consulting Firms
6.2.2 Marketing & Communication
6.2.3 Technology Companies
6.2.4 Others
6.3 Market Attractiveness Analysis by Applications
Chapter 7 Global Professional Service Automation (PSA) Software Market Analysis and Forecast by Region
7.1 Introduction
7.1.1 Key Market Trends & Growth Opportunities by Region
7.1.2 Basis Point Share (BPS) Analysis by Region
7.1.3 Absolute $ Opportunity Assessment by Region
7.2 Professional Service Automation (PSA) Software Market Size Forecast by Region
7.2.1 North America
7.2.2 Europe
7.2.3 Asia Pacific
7.2.4 Latin America
7.2.5 Middle East & Africa (MEA)
7.3 Market Attractiveness Analysis by Region
Chapter 8 Coronavirus Disease (COVID-19) Impact
8.1 Introduction
8.2 Current & Future Impact Analysis
8.3 Economic Impact Analysis
8.4 Government Policies
8.5 Investment Scenario
Chapter 9 North America Analysis and Forecast
9.1 Introduction
9.2 North America Market Size Forecast by Country
9.2.1 U.S.
9.2.2 Canada
9.3 Basis Point Share (BPS) Analysis by Country
9.4 Absolute $ Opportunity Assessment by Country
9.5 Market Attractiveness Analysis by Country
9.6 North America Market Size Forecast by Type
9.6.1 On-premise
9.6.2 Cloud
9.7 Basis Point Share (BPS) Analysis by Type
9.8 Absolute $ Opportunity Assessment by Type
9.9 Market Attractiveness Analysis by Type
9.10 North America Market Size Forecast by Applications
9.10.1 Consulting Firms
9.10.2 Marketing & Communication
9.10.3 Technology Companies
9.10.4 Others
9.11 Basis Point Share (BPS) Analysis by Applications
9.12 Absolute $ Opportunity Assessment by Applications
9.13 Market Attractiveness Analysis by Applications
Chapter 10 Europe Analysis and Forecast
10.1 Introduction
10.2 Europe Market Size Forecast by Country
10.2.1 Germany
10.2.2 France
10.2.3 Italy
10.2.4 U.K.
10.2.5 Spain
10.2.6 Russia
10.2.7 Rest of Europe
10.3 Basis Point Share (BPS) Analysis by Country
10.4 Absolute $ Opportunity Assessment by Country
10.5 Market Attractiveness Analysis by Country
10.6 Europe Market Size Forecast by Type
10.6.1 On-premise
10.6.2 Cloud
10.7 Basis Point Share (BPS) Analysis by Type
10.8 Absolute $ Opportunity Assessment by Type
10.9 Market Attractiveness Analysis by Type
10.10 Europe Market Size Forecast by Applications
10.10.1 Consulting Firms
10.10.2 Marketing & Communication
10.10.3 Technology Companies
10.10.4 Others
10.11 Basis Point Share (BPS) Analysis by Applications
10.12 Absolute $ Opportunity Assessment by Applications
10.13 Market Attractiveness Analysis by Applications
Chapter 11 Asia Pacific Analysis and Forecast
11.1 Introduction
11.2 Asia Pacific Market Size Forecast by Country
11.2.1 China
11.2.2 Japan
11.2.3 South Korea
11.2.4 India
11.2.5 Australia
11.2.6 South East Asia (SEA)
11.2.7 Rest of Asia Pacific (APAC)
11.3 Basis Point Share (BPS) Analysis by Country
11.4 Absolute $ Opportunity Assessment by Country
11.5 Market Attractiveness Analysis by Country
11.6 Asia Pacific Market Size Forecast by Type
11.6.1 On-premise
11.6.2 Cloud
11.7 Basis Point Share (BPS) Analysis by Type
11.8 Absolute $ Opportunity Assessment by Type
11.9 Market Attractiveness Analysis by Type
11.10 Asia Pacific Market Size Forecast by Applications
11.10.1 Consulting Firms
11.10.2 Marketing & Communication
11.10.3 Technology Companies
11.10.4 Others
11.11 Basis Point Share (BPS) Analysis by Applications
11.12 Absolute $ Opportunity Assessment by Applications
11.13 Market Attractiveness Analysis by Applications
Chapter 12 Latin America Analysis and Forecast
12.1 Introduction
12.2 Latin America Market Size Forecast by Country
12.2.1 Brazil
12.2.2 Mexico
12.2.3 Rest of Latin America (LATAM)
12.3 Basis Point Share (BPS) Analysis by Country
12.4 Absolute $ Opportunity Assessment by Country
12.5 Market Attractiveness Analysis by Country
12.6 Latin America Market Size Forecast by Type
12.6.1 On-premise
12.6.2 Cloud
12.7 Basis Point Share (BPS) Analysis by Type
12.8 Absolute $ Opportunity Assessment by Type
12.9 Market Attractiveness Analysis by Type
12.10 Latin America Market Size Forecast by Applications
12.10.1 Consulting Firms
12.10.2 Marketing & Communication
12.10.3 Technology Companies
12.10.4 Others
12.11 Basis Point Share (BPS) Analysis by Applications
12.12 Absolute $ Opportunity Assessment by Applications
12.13 Market Attractiveness Analysis by Applications
Chapter 13 Middle East & Africa (MEA) Analysis and Forecast
13.1 Introduction
13.2 Middle East & Africa (MEA) Market Size Forecast by Country
13.2.1 Saudi Arabia
13.2.2 South Africa
13.2.3 UAE
13.2.4 Rest of Middle East & Africa (MEA)
13.3 Basis Point Share (BPS) Analysis by Country
13.4 Absolute $ Opportunity Assessment by Country
13.5 Market Attractiveness Analysis by Country
13.6 Middle East & Africa (MEA) Market Size Forecast by Type
13.6.1 On-premise
13.6.2 Cloud
13.7 Basis Point Share (BPS) Analysis by Type
13.8 Absolute $ Opportunity Assessment by Type
13.9 Market Attractiveness Analysis by Type
13.10 Middle East & Africa (MEA) Market Size Forecast by Applications
13.10.1 Consulting Firms
13.10.2 Marketing & Communication
13.10.3 Technology Companies
13.10.4 Others
13.11 Basis Point Share (BPS) Analysis by Applications
13.12 Absolute $ Opportunity Assessment by Applications
13.13 Market Attractiveness Analysis by Applications
Chapter 14 Competition Landscape
14.1 Professional Service Automation (PSA) Software Market: Competitive Dashboard
14.2 Global Professional Service Automation (PSA) Software Market: Market Share Analysis, 2019
14.3 Company Profiles (Details – Overview, Financials, Developments, Strategy)
14.3.1 Microsoft Corporation
14.3.2 Projector PSA
14.3.3 NetSuite OpenAir
14.3.4 Oracle
14.3.5 Appirio
14.3.6 Changepoint Corporation
14.3.7 ConnectWise
14.3.8 FinancialForce.com
14.3.9 Tenrox
14.3.10 Autotask Corporation
