Market Overview:
The global professional services automation software market is expected to grow at a CAGR of 10.8% during the forecast period from 2018 to 2030. The growth in this market can be attributed to the increasing demand for cloud-based professional services automation software and the growing adoption of professional services automation software by small and medium enterprises (SMEs). North America is expected to lead the global market in terms of revenue, followed by Europe, Asia Pacific, Latin America, and Middle East & Africa.
Product Definition:
Professional services automation (PSA) software is used to manage and automate the processes of professional services organizations. It can include features for managing customer relationships, tracking time and billing, project management, and resource planning. PSA software can help professionals deliver projects more efficiently and effectively, improving customer satisfaction while reducing costs.
On-premise:
On-premise software is a type of cloud computing that involves the installation of the service on computers present within an organization. The software is installed and run from the organization's premises, and data can be accessed through networked computers or directly by employees working at remote locations. On-premise solutions offer several advantages such as easy integration with company’s existing systems, high level of data security than public cloud solutions, etc.
Cloud-based:
Cloud-based software is a type of software service that provides functionality to the end-users through the internet. It helps in automating processes and tasks done by professionals for their respective businesses. The automation of professional services has been one of the primary areas where cloud technology has made its presence felt, owing to its suitability for streamlining business processes across various industry verticals.
Application Insights:
The large enterprises segment accounted for the largest market share in 2017 and is anticipated to continue its dominance over the forecast period. The segment growth can be attributed to factors such as increasing demand for professional services automation solutions, growing need for efficiency and cost-effectiveness among others.
The small and medium-sized enterprises (SMEs) application segment is expected to witness considerable growth over the forecast period owing to rising adoption of PSA software by small businesses across various industries globally. SMEs are particularly adopting cloud-based offerings as they offer a range of benefits including ease of access from any device, real time collaboration, secure data storage with advanced security features. These advantages are further driving SME adoption which in turn will fuel overall industry expansion during the estimated time frame.
Regional Analysis:
North America accounted for the largest revenue share in 2017. The region is expected to maintain its lead over the forecast period owing to early adoption of technology and presence of major players. In North America, professional services are largely automated through software applications that offer workflow management, project and portfolio management, accounting & reporting, communication & collaboration tools among others.
Asia Pacific is anticipated to be the fastest-growing regional market from 2018 to 2030 due to increasing investments by companies in developing countries such as India and China among others. These countries have a large number of small & medium enterprises (SMEs) which need advanced business solutions for effective operations; thus making it an attractive market for PSA vendors looking for new growth avenues.
Growth Factors:
- Increased demand for automation in professional services to improve efficiency and productivity
- Rapid adoption of cloud-based solutions for professional services automation
- Emergence of new business models and delivery methods, such as crowdsourcing and on-demand services, that require more sophisticated PSA tools
- Growing demand from small and midsize businesses (SMBs) for PSA software as they seek to compete with larger enterprises
- Increasing use of mobile devices among professionals who need access to their work data anytime, anywhere
Scope Of The Report
Report Attributes
Report Details
Report Title
Professional Services Automation Software Market Research Report
By Type
On-premise, Cloud-based
By Application
Large Enterprises, SMEs
By Companies
Microsoft, Bigtime Software, Kimble Applications, MAVENLINK, ConnectWise, Oracle, FinancialForce, Avaza, Scoro Software, Projector PSA, Datto, Replicon, Function Point Productivity Software, Clarizen, Accelo
Regions Covered
North America, Europe, APAC, Latin America, MEA
Base Year
2021
Historical Year
2019 to 2020 (Data from 2010 can be provided as per availability)
Forecast Year
2030
Number of Pages
231
Number of Tables & Figures
162
Customization Available
Yes, the report can be customized as per your need.
Global Professional Services Automation Software Market Report Segments:
The global Professional Services Automation Software market is segmented on the basis of:
Types
On-premise, Cloud-based
The product segment provides information about the market share of each product and the respective CAGR during the forecast period. It lays out information about the product pricing parameters, trends, and profits that provides in-depth insights of the market. Furthermore, it discusses latest product developments & innovation in the market.
Applications
Large Enterprises, SMEs
The application segment fragments various applications of the product and provides information on the market share and growth rate of each application segment. It discusses the potential future applications of the products and driving and restraining factors of each application segment.
Some of the companies that are profiled in this report are:
- Microsoft
- Bigtime Software
- Kimble Applications
- MAVENLINK
- ConnectWise
- Oracle
- FinancialForce
- Avaza
- Scoro Software
- Projector PSA
- Datto
- Replicon
- Function Point Productivity Software
- Clarizen
- Accelo
Highlights of The Professional Services Automation Software Market Report:
- The market structure and projections for the coming years.
- Drivers, restraints, opportunities, and current trends of market.
- Historical data and forecast.
- Estimations for the forecast period 2030.
- Developments and trends in the market.
- By Type:
- On-premise
- Cloud-based
- By Application:
- Large Enterprises
- SMEs
- Market scenario by region, sub-region, and country.
- Market share of the market players, company profiles, product specifications, SWOT analysis, and competitive landscape.
- Analysis regarding upstream raw materials, downstream demand, and current market dynamics.
- Government Policies, Macro & Micro economic factors are also included in the report.
We have studied the Professional Services Automation Software Market in 360 degrees via. both primary & secondary research methodologies. This helped us in building an understanding of the current market dynamics, supply-demand gap, pricing trends, product preferences, consumer patterns & so on. The findings were further validated through primary research with industry experts & opinion leaders across countries. The data is further compiled & validated through various market estimation & data validation methodologies. Further, we also have our in-house data forecasting model to predict market growth up to 2030.
Regional Analysis
- North America
- Europe
- Asia Pacific
- Middle East & Africa
- Latin America
Note: A country of choice can be added in the report at no extra cost. If more than one country needs to be added, the research quote will vary accordingly.
The geographical analysis part of the report provides information about the product sales in terms of volume and revenue in regions. It lays out potential opportunities for the new entrants, emerging players, and major players in the region. The regional analysis is done after considering the socio-economic factors and government regulations of the countries in the regions.
How you may use our products:
- Correctly Positioning New Products
- Market Entry Strategies
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- Consumer Insights
- Understanding Competition Scenario
- Product & Brand Management
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8 Reasons to Buy This Report
- Includes a Chapter on the Impact of COVID-19 Pandemic On the Market
- Report Prepared After Conducting Interviews with Industry Experts & Top Designates of the Companies in the Market
- Implemented Robust Methodology to Prepare the Report
- Includes Graphs, Statistics, Flowcharts, and Infographics to Save Time
- Industry Growth Insights Provides 24/5 Assistance Regarding the Doubts in the Report
- Provides Information About the Top-winning Strategies Implemented by Industry Players.
- In-depth Insights On the Market Drivers, Restraints, Opportunities, and Threats
- Customization of the Report Available
Frequently Asked Questions?
Professional Services Automation Software (PSA) is a software application that automates the process of providing professional services. It helps businesses to improve their efficiency and effectiveness by streamlining the tasks involved in providing these services, such as billing, invoicing, customer service, and coordination.
Some of the major players in the professional services automation software market are Microsoft, Bigtime Software, Kimble Applications, MAVENLINK, ConnectWise, Oracle, FinancialForce, Avaza, Scoro Software, Projector PSA, Datto, Replicon, Function Point Productivity Software, Clarizen, Accelo.
The professional services automation software market is expected to grow at a compound annual growth rate of 10.8%.
Chapter 1 Executive Summary
Chapter 2 Assumptions and Acronyms Used
Chapter 3 Research Methodology
Chapter 4 Professional Services Automation Software Market Overview 4.1 Introduction 4.1.1 Market Taxonomy 4.1.2 Market Definition 4.1.3 Macro-Economic Factors Impacting the Market Growth 4.2 Professional Services Automation Software Market Dynamics 4.2.1 Market Drivers 4.2.2 Market Restraints 4.2.3 Market Opportunity 4.3 Professional Services Automation Software Market - Supply Chain Analysis 4.3.1 List of Key Suppliers 4.3.2 List of Key Distributors 4.3.3 List of Key Consumers 4.4 Key Forces Shaping the Professional Services Automation Software Market 4.4.1 Bargaining Power of Suppliers 4.4.2 Bargaining Power of Buyers 4.4.3 Threat of Substitution 4.4.4 Threat of New Entrants 4.4.5 Competitive Rivalry 4.5 Global Professional Services Automation Software Market Size & Forecast, 2018-2028 4.5.1 Professional Services Automation Software Market Size and Y-o-Y Growth 4.5.2 Professional Services Automation Software Market Absolute $ Opportunity
Chapter 5 Global Professional Services Automation Software Market Analysis and Forecast by Type
5.1 Introduction
5.1.1 Key Market Trends & Growth Opportunities by Type
5.1.2 Basis Point Share (BPS) Analysis by Type
5.1.3 Absolute $ Opportunity Assessment by Type
5.2 Professional Services Automation Software Market Size Forecast by Type
5.2.1 On-premise
5.2.2 Cloud-based
5.3 Market Attractiveness Analysis by Type
Chapter 6 Global Professional Services Automation Software Market Analysis and Forecast by Applications
6.1 Introduction
6.1.1 Key Market Trends & Growth Opportunities by Applications
6.1.2 Basis Point Share (BPS) Analysis by Applications
6.1.3 Absolute $ Opportunity Assessment by Applications
6.2 Professional Services Automation Software Market Size Forecast by Applications
6.2.1 Large Enterprises
6.2.2 SMEs
6.3 Market Attractiveness Analysis by Applications
Chapter 7 Global Professional Services Automation Software Market Analysis and Forecast by Region
7.1 Introduction
7.1.1 Key Market Trends & Growth Opportunities by Region
7.1.2 Basis Point Share (BPS) Analysis by Region
7.1.3 Absolute $ Opportunity Assessment by Region
7.2 Professional Services Automation Software Market Size Forecast by Region
7.2.1 North America
7.2.2 Europe
7.2.3 Asia Pacific
7.2.4 Latin America
7.2.5 Middle East & Africa (MEA)
7.3 Market Attractiveness Analysis by Region
Chapter 8 Coronavirus Disease (COVID-19) Impact
8.1 Introduction
8.2 Current & Future Impact Analysis
8.3 Economic Impact Analysis
8.4 Government Policies
8.5 Investment Scenario
Chapter 9 North America Professional Services Automation Software Analysis and Forecast
9.1 Introduction
9.2 North America Professional Services Automation Software Market Size Forecast by Country
9.2.1 U.S.
9.2.2 Canada
9.3 Basis Point Share (BPS) Analysis by Country
9.4 Absolute $ Opportunity Assessment by Country
9.5 Market Attractiveness Analysis by Country
9.6 North America Professional Services Automation Software Market Size Forecast by Type
9.6.1 On-premise
9.6.2 Cloud-based
9.7 Basis Point Share (BPS) Analysis by Type
9.8 Absolute $ Opportunity Assessment by Type
9.9 Market Attractiveness Analysis by Type
9.10 North America Professional Services Automation Software Market Size Forecast by Applications
9.10.1 Large Enterprises
9.10.2 SMEs
9.11 Basis Point Share (BPS) Analysis by Applications
9.12 Absolute $ Opportunity Assessment by Applications
9.13 Market Attractiveness Analysis by Applications
Chapter 10 Europe Professional Services Automation Software Analysis and Forecast
10.1 Introduction
10.2 Europe Professional Services Automation Software Market Size Forecast by Country
10.2.1 Germany
10.2.2 France
10.2.3 Italy
10.2.4 U.K.
10.2.5 Spain
10.2.6 Russia
10.2.7 Rest of Europe
10.3 Basis Point Share (BPS) Analysis by Country
10.4 Absolute $ Opportunity Assessment by Country
10.5 Market Attractiveness Analysis by Country
10.6 Europe Professional Services Automation Software Market Size Forecast by Type
10.6.1 On-premise
10.6.2 Cloud-based
10.7 Basis Point Share (BPS) Analysis by Type
10.8 Absolute $ Opportunity Assessment by Type
10.9 Market Attractiveness Analysis by Type
10.10 Europe Professional Services Automation Software Market Size Forecast by Applications
10.10.1 Large Enterprises
10.10.2 SMEs
10.11 Basis Point Share (BPS) Analysis by Applications
10.12 Absolute $ Opportunity Assessment by Applications
10.13 Market Attractiveness Analysis by Applications
Chapter 11 Asia Pacific Professional Services Automation Software Analysis and Forecast
11.1 Introduction
11.2 Asia Pacific Professional Services Automation Software Market Size Forecast by Country
11.2.1 China
11.2.2 Japan
11.2.3 South Korea
11.2.4 India
11.2.5 Australia
11.2.6 South East Asia (SEA)
11.2.7 Rest of Asia Pacific (APAC)
11.3 Basis Point Share (BPS) Analysis by Country
11.4 Absolute $ Opportunity Assessment by Country
11.5 Market Attractiveness Analysis by Country
11.6 Asia Pacific Professional Services Automation Software Market Size Forecast by Type
11.6.1 On-premise
11.6.2 Cloud-based
11.7 Basis Point Share (BPS) Analysis by Type
11.8 Absolute $ Opportunity Assessment by Type
11.9 Market Attractiveness Analysis by Type
11.10 Asia Pacific Professional Services Automation Software Market Size Forecast by Applications
11.10.1 Large Enterprises
11.10.2 SMEs
11.11 Basis Point Share (BPS) Analysis by Applications
11.12 Absolute $ Opportunity Assessment by Applications
11.13 Market Attractiveness Analysis by Applications
Chapter 12 Latin America Professional Services Automation Software Analysis and Forecast
12.1 Introduction
12.2 Latin America Professional Services Automation Software Market Size Forecast by Country
12.2.1 Brazil
12.2.2 Mexico
12.2.3 Rest of Latin America (LATAM)
12.3 Basis Point Share (BPS) Analysis by Country
12.4 Absolute $ Opportunity Assessment by Country
12.5 Market Attractiveness Analysis by Country
12.6 Latin America Professional Services Automation Software Market Size Forecast by Type
12.6.1 On-premise
12.6.2 Cloud-based
12.7 Basis Point Share (BPS) Analysis by Type
12.8 Absolute $ Opportunity Assessment by Type
12.9 Market Attractiveness Analysis by Type
12.10 Latin America Professional Services Automation Software Market Size Forecast by Applications
12.10.1 Large Enterprises
12.10.2 SMEs
12.11 Basis Point Share (BPS) Analysis by Applications
12.12 Absolute $ Opportunity Assessment by Applications
12.13 Market Attractiveness Analysis by Applications
Chapter 13 Middle East & Africa (MEA) Professional Services Automation Software Analysis and Forecast
13.1 Introduction
13.2 Middle East & Africa (MEA) Professional Services Automation Software Market Size Forecast by Country
13.2.1 Saudi Arabia
13.2.2 South Africa
13.2.3 UAE
13.2.4 Rest of Middle East & Africa (MEA)
13.3 Basis Point Share (BPS) Analysis by Country
13.4 Absolute $ Opportunity Assessment by Country
13.5 Market Attractiveness Analysis by Country
13.6 Middle East & Africa (MEA) Professional Services Automation Software Market Size Forecast by Type
13.6.1 On-premise
13.6.2 Cloud-based
13.7 Basis Point Share (BPS) Analysis by Type
13.8 Absolute $ Opportunity Assessment by Type
13.9 Market Attractiveness Analysis by Type
13.10 Middle East & Africa (MEA) Professional Services Automation Software Market Size Forecast by Applications
13.10.1 Large Enterprises
13.10.2 SMEs
13.11 Basis Point Share (BPS) Analysis by Applications
13.12 Absolute $ Opportunity Assessment by Applications
13.13 Market Attractiveness Analysis by Applications
Chapter 14 Competition Landscape
14.1 Professional Services Automation Software Market: Competitive Dashboard
14.2 Global Professional Services Automation Software Market: Market Share Analysis, 2019
14.3 Company Profiles (Details – Overview, Financials, Developments, Strategy)
14.3.1 Microsoft
14.3.2 Bigtime Software
14.3.3 Kimble Applications
14.3.4 MAVENLINK
14.3.5 ConnectWise
14.3.6 Oracle
14.3.7 FinancialForce
14.3.8 Avaza
14.3.9 Scoro Software
14.3.10 Projector PSA
14.3.11 Datto
14.3.12 Replicon
14.3.13 Function Point Productivity Software
14.3.14 Clarizen
14.3.15 Accelo