Market Overview:
The global self-service technology market is expected to grow at a CAGR of 10.5% during the forecast period from 2018 to 2030. The growth in this market can be attributed to the increasing demand for automation and technological advancements in self-service technologies. The ATM machines segment is expected to hold the largest share of the global self-service technology market by type during the forecast period, owing to its widespread adoption across various industries. By application, SMEs are expected to account for the majority of the market share during the forecast period, as they increasingly adopt these technologies for automating their business processes. North America is estimated to hold a major share of this market in 2018 and is projected to maintain its dominance throughoutthe forecast period.
Product Definition:
Self Services Technology is a term used to describe a class of technology that allows individuals to interact with information or systems without the need for assistance from another individual. The importance of self services technology lies in its ability to empower individuals by giving them control over their interactions with systems and data. Additionally, self services technology can improve efficiency by automating tasks that would otherwise require manual intervention.
ATM Machines:
ATM machines are used for cash withdrawal and deposit services. They are also used for printing the receipt with details of the transaction. The global ATM market is expected to grow at a significant rate over the forecast period owing to factors such as rising demand in emerging economies, technological advancements, and increasing use of ATMs in non-cash transactions.
Kiosk Machines:
Kiosk machines are used to provide self-service technology solutions. They are a combination of vending machine and ATM, which allows customers to use automated banking services such as cash deposit, withdrawal, transfer and balance check. The global kiosk market is expected to witness significant growth over the forecast period owing to increasing demand for self-service technology across various industry verticals including retail & consumer goods, BFSI and healthcare among others.
Application Insights:
The Small and Medium-sized Enterprise (SME) segment held the largest market share of over 70% in 2017. The SMEs are adopting self-service technologies to reduce the cost associated with employee wages and benefits, as well as increase operational efficiency. Furthermore, increasing competition is driving the SMEs to adopt these technologies owing to reduced overhead costs along with increased revenue generation opportunities.
The large enterprise application segment is expected to expand at a CAGR of XX% from 2018 to 2030 due primarily to an increase in customer demand for advanced services such as remote monitoring & control, inventory management systems & robotics solutions that enable them offer personalized service levels based on customers¢â‚¬â„¢ requirements without involving additional staff or resources. Moreover, increasing adoption of kiosk machines across large enterprises for handling paper work will further fuel industry growth over the forecast period.
Regional Analysis:
The Asia Pacific regional market accounted for the largest revenue share in 2017 and is expected to continue its dominance over the forecast period. The growth can be attributed to increasing adoption of self-services technologies by SMEs and large enterprises in countries, such as China, India, Japan, South Korea. Moreover, rising demand for ATMs across emerging economies including Indonesia and Malaysia is further anticipated to drive the regional market growth during the forecast period.
North America region accounted for a significant revenue share in 2017 owing to early adoption of self-services technology by banks across U.S.
Growth Factors:
- Increased demand for automation and self-service technologies from businesses of all sizes to reduce costs and improve efficiency.
- Proliferation of mobile devices and apps that allow users to access information and services anywhere, anytime.
- Growing popularity of cloud-based solutions that enable users to quickly deploy applications without the need for hardware or software installation.
- Advances in artificial intelligence (AI) and machine learning that are making self-service technologies more intelligent and user friendly.
Scope Of The Report
Report Attributes
Report Details
Report Title
Self Services Technology Market Research Report
By Type
ATM Machines, Kiosk Machines, Vending Machines
By Application
SMEs, Large Enterprise
By Companies
KIOSK Information Systems Inc., NCR Corporation, HESS Cash Systems GmbH & Co, Fujitsu, Glory Ltd., Azkoyen Group, Crane Co., Maas International Europe B.V., Vend-Rite, International Business Machine (IBM) Corporation
Regions Covered
North America, Europe, APAC, Latin America, MEA
Base Year
2021
Historical Year
2019 to 2020 (Data from 2010 can be provided as per availability)
Forecast Year
2030
Number of Pages
120
Number of Tables & Figures
84
Customization Available
Yes, the report can be customized as per your need.
Global Self Services Technology Market Report Segments:
The global Self Services Technology market is segmented on the basis of:
Types
ATM Machines, Kiosk Machines, Vending Machines
The product segment provides information about the market share of each product and the respective CAGR during the forecast period. It lays out information about the product pricing parameters, trends, and profits that provides in-depth insights of the market. Furthermore, it discusses latest product developments & innovation in the market.
Applications
SMEs, Large Enterprise
The application segment fragments various applications of the product and provides information on the market share and growth rate of each application segment. It discusses the potential future applications of the products and driving and restraining factors of each application segment.
Some of the companies that are profiled in this report are:
- KIOSK Information Systems Inc.
- NCR Corporation
- HESS Cash Systems GmbH & Co
- Fujitsu
- Glory Ltd.
- Azkoyen Group
- Crane Co.
- Maas International Europe B.V.
- Vend-Rite
- International Business Machine (IBM) Corporation
Highlights of The Self Services Technology Market Report:
- The market structure and projections for the coming years.
- Drivers, restraints, opportunities, and current trends of market.
- Historical data and forecast.
- Estimations for the forecast period 2030.
- Developments and trends in the market.
- By Type:
- ATM Machines
- Kiosk Machines
- Vending Machines
- By Application:
- SMEs
- Large Enterprise
- Market scenario by region, sub-region, and country.
- Market share of the market players, company profiles, product specifications, SWOT analysis, and competitive landscape.
- Analysis regarding upstream raw materials, downstream demand, and current market dynamics.
- Government Policies, Macro & Micro economic factors are also included in the report.
We have studied the Self Services Technology Market in 360 degrees via. both primary & secondary research methodologies. This helped us in building an understanding of the current market dynamics, supply-demand gap, pricing trends, product preferences, consumer patterns & so on. The findings were further validated through primary research with industry experts & opinion leaders across countries. The data is further compiled & validated through various market estimation & data validation methodologies. Further, we also have our in-house data forecasting model to predict market growth up to 2030.
Regional Analysis
- North America
- Europe
- Asia Pacific
- Middle East & Africa
- Latin America
Note: A country of choice can be added in the report at no extra cost. If more than one country needs to be added, the research quote will vary accordingly.
The geographical analysis part of the report provides information about the product sales in terms of volume and revenue in regions. It lays out potential opportunities for the new entrants, emerging players, and major players in the region. The regional analysis is done after considering the socio-economic factors and government regulations of the countries in the regions.
How you may use our products:
- Correctly Positioning New Products
- Market Entry Strategies
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- Consumer Insights
- Understanding Competition Scenario
- Product & Brand Management
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8 Reasons to Buy This Report
- Includes a Chapter on the Impact of COVID-19 Pandemic On the Market
- Report Prepared After Conducting Interviews with Industry Experts & Top Designates of the Companies in the Market
- Implemented Robust Methodology to Prepare the Report
- Includes Graphs, Statistics, Flowcharts, and Infographics to Save Time
- Industry Growth Insights Provides 24/5 Assistance Regarding the Doubts in the Report
- Provides Information About the Top-winning Strategies Implemented by Industry Players.
- In-depth Insights On the Market Drivers, Restraints, Opportunities, and Threats
- Customization of the Report Available
Frequently Asked Questions?
Self-service technology is a term used to describe various technologies that allow customers to access and manage their own personal information. This can include, but is not limited to, online tools for managing email addresses, contact lists, and other personal information.
Some of the major players in the self services technology market are KIOSK Information Systems Inc., NCR Corporation, HESS Cash Systems GmbH & Co, Fujitsu, Glory Ltd., Azkoyen Group, Crane Co., Maas International Europe B.V., Vend-Rite, International Business Machine (IBM) Corporation.
The self services technology market is expected to grow at a compound annual growth rate of 10.5%.
Chapter 1 Executive Summary
Chapter 2 Assumptions and Acronyms Used
Chapter 3 Research Methodology
Chapter 4 Self Services Technology Market Overview 4.1 Introduction 4.1.1 Market Taxonomy 4.1.2 Market Definition 4.1.3 Macro-Economic Factors Impacting the Market Growth 4.2 Self Services Technology Market Dynamics 4.2.1 Market Drivers 4.2.2 Market Restraints 4.2.3 Market Opportunity 4.3 Self Services Technology Market - Supply Chain Analysis 4.3.1 List of Key Suppliers 4.3.2 List of Key Distributors 4.3.3 List of Key Consumers 4.4 Key Forces Shaping the Self Services Technology Market 4.4.1 Bargaining Power of Suppliers 4.4.2 Bargaining Power of Buyers 4.4.3 Threat of Substitution 4.4.4 Threat of New Entrants 4.4.5 Competitive Rivalry 4.5 Global Self Services Technology Market Size & Forecast, 2020-2028 4.5.1 Self Services Technology Market Size and Y-o-Y Growth 4.5.2 Self Services Technology Market Absolute $ Opportunity
Chapter 5 Global Market Analysis and Forecast by Type
5.1 Introduction
5.1.1 Key Market Trends & Growth Opportunities by Type
5.1.2 Basis Point Share (BPS) Analysis by Type
5.1.3 Absolute $ Opportunity Assessment by Type
5.2 Market Size Forecast by Type
5.2.1 ATM Machines
5.2.2 Kiosk Machines
5.2.3 Vending Machines
5.3 Market Attractiveness Analysis by Type
Chapter 6 Global Market Analysis and Forecast by Applications
6.1 Introduction
6.1.1 Key Market Trends & Growth Opportunities by Applications
6.1.2 Basis Point Share (BPS) Analysis by Applications
6.1.3 Absolute $ Opportunity Assessment by Applications
6.2 Market Size Forecast by Applications
6.2.1 SMEs
6.2.2 Large Enterprise
6.3 Market Attractiveness Analysis by Applications
Chapter 7 Global Self Services Technology Market Analysis and Forecast by Region
7.1 Introduction
7.1.1 Key Market Trends & Growth Opportunities by Region
7.1.2 Basis Point Share (BPS) Analysis by Region
7.1.3 Absolute $ Opportunity Assessment by Region
7.2 Self Services Technology Market Size Forecast by Region
7.2.1 North America
7.2.2 Europe
7.2.3 Asia Pacific
7.2.4 Latin America
7.2.5 Middle East & Africa (MEA)
7.3 Market Attractiveness Analysis by Region
Chapter 8 Coronavirus Disease (COVID-19) Impact
8.1 Introduction
8.2 Current & Future Impact Analysis
8.3 Economic Impact Analysis
8.4 Government Policies
8.5 Investment Scenario
Chapter 9 North America Analysis and Forecast
9.1 Introduction
9.2 North America Market Size Forecast by Country
9.2.1 U.S.
9.2.2 Canada
9.3 Basis Point Share (BPS) Analysis by Country
9.4 Absolute $ Opportunity Assessment by Country
9.5 Market Attractiveness Analysis by Country
9.6 North America Market Size Forecast by Type
9.6.1 ATM Machines
9.6.2 Kiosk Machines
9.6.3 Vending Machines
9.7 Basis Point Share (BPS) Analysis by Type
9.8 Absolute $ Opportunity Assessment by Type
9.9 Market Attractiveness Analysis by Type
9.10 North America Market Size Forecast by Applications
9.10.1 SMEs
9.10.2 Large Enterprise
9.11 Basis Point Share (BPS) Analysis by Applications
9.12 Absolute $ Opportunity Assessment by Applications
9.13 Market Attractiveness Analysis by Applications
Chapter 10 Europe Analysis and Forecast
10.1 Introduction
10.2 Europe Market Size Forecast by Country
10.2.1 Germany
10.2.2 France
10.2.3 Italy
10.2.4 U.K.
10.2.5 Spain
10.2.6 Russia
10.2.7 Rest of Europe
10.3 Basis Point Share (BPS) Analysis by Country
10.4 Absolute $ Opportunity Assessment by Country
10.5 Market Attractiveness Analysis by Country
10.6 Europe Market Size Forecast by Type
10.6.1 ATM Machines
10.6.2 Kiosk Machines
10.6.3 Vending Machines
10.7 Basis Point Share (BPS) Analysis by Type
10.8 Absolute $ Opportunity Assessment by Type
10.9 Market Attractiveness Analysis by Type
10.10 Europe Market Size Forecast by Applications
10.10.1 SMEs
10.10.2 Large Enterprise
10.11 Basis Point Share (BPS) Analysis by Applications
10.12 Absolute $ Opportunity Assessment by Applications
10.13 Market Attractiveness Analysis by Applications
Chapter 11 Asia Pacific Analysis and Forecast
11.1 Introduction
11.2 Asia Pacific Market Size Forecast by Country
11.2.1 China
11.2.2 Japan
11.2.3 South Korea
11.2.4 India
11.2.5 Australia
11.2.6 South East Asia (SEA)
11.2.7 Rest of Asia Pacific (APAC)
11.3 Basis Point Share (BPS) Analysis by Country
11.4 Absolute $ Opportunity Assessment by Country
11.5 Market Attractiveness Analysis by Country
11.6 Asia Pacific Market Size Forecast by Type
11.6.1 ATM Machines
11.6.2 Kiosk Machines
11.6.3 Vending Machines
11.7 Basis Point Share (BPS) Analysis by Type
11.8 Absolute $ Opportunity Assessment by Type
11.9 Market Attractiveness Analysis by Type
11.10 Asia Pacific Market Size Forecast by Applications
11.10.1 SMEs
11.10.2 Large Enterprise
11.11 Basis Point Share (BPS) Analysis by Applications
11.12 Absolute $ Opportunity Assessment by Applications
11.13 Market Attractiveness Analysis by Applications
Chapter 12 Latin America Analysis and Forecast
12.1 Introduction
12.2 Latin America Market Size Forecast by Country
12.2.1 Brazil
12.2.2 Mexico
12.2.3 Rest of Latin America (LATAM)
12.3 Basis Point Share (BPS) Analysis by Country
12.4 Absolute $ Opportunity Assessment by Country
12.5 Market Attractiveness Analysis by Country
12.6 Latin America Market Size Forecast by Type
12.6.1 ATM Machines
12.6.2 Kiosk Machines
12.6.3 Vending Machines
12.7 Basis Point Share (BPS) Analysis by Type
12.8 Absolute $ Opportunity Assessment by Type
12.9 Market Attractiveness Analysis by Type
12.10 Latin America Market Size Forecast by Applications
12.10.1 SMEs
12.10.2 Large Enterprise
12.11 Basis Point Share (BPS) Analysis by Applications
12.12 Absolute $ Opportunity Assessment by Applications
12.13 Market Attractiveness Analysis by Applications
Chapter 13 Middle East & Africa (MEA) Analysis and Forecast
13.1 Introduction
13.2 Middle East & Africa (MEA) Market Size Forecast by Country
13.2.1 Saudi Arabia
13.2.2 South Africa
13.2.3 UAE
13.2.4 Rest of Middle East & Africa (MEA)
13.3 Basis Point Share (BPS) Analysis by Country
13.4 Absolute $ Opportunity Assessment by Country
13.5 Market Attractiveness Analysis by Country
13.6 Middle East & Africa (MEA) Market Size Forecast by Type
13.6.1 ATM Machines
13.6.2 Kiosk Machines
13.6.3 Vending Machines
13.7 Basis Point Share (BPS) Analysis by Type
13.8 Absolute $ Opportunity Assessment by Type
13.9 Market Attractiveness Analysis by Type
13.10 Middle East & Africa (MEA) Market Size Forecast by Applications
13.10.1 SMEs
13.10.2 Large Enterprise
13.11 Basis Point Share (BPS) Analysis by Applications
13.12 Absolute $ Opportunity Assessment by Applications
13.13 Market Attractiveness Analysis by Applications
Chapter 14 Competition Landscape
14.1 Self Services Technology Market: Competitive Dashboard
14.2 Global Self Services Technology Market: Market Share Analysis, 2019
14.3 Company Profiles (Details – Overview, Financials, Developments, Strategy)
14.3.1 KIOSK Information Systems Inc.
14.3.2 NCR Corporation
14.3.3 HESS Cash Systems GmbH & Co
14.3.4 Fujitsu
14.3.5 Glory Ltd.
14.3.6 Azkoyen Group
14.3.7 Crane Co.
14.3.8 Maas International Europe B.V.
14.3.9 Vend-Rite
14.3.10 International Business Machine (IBM) Corporation