Market Overview:
The global service order software market is expected to grow at a CAGR of 10.8% during the forecast period from 2018 to 2030. The growth in this market can be attributed to the increasing demand for cloud-based service order software and the growing trend of BYOD (Bring Your Own Device). Additionally, the rising adoption of service order software by small and medium-sized enterprises (SMEs) is also contributing to the growth of this market. However, lack of awareness about service order software among end users is restraining the growth of this market. On Cloud segment held a major share in 2017 and it is projected to grow at a CAGR of 11% during 2018-2030 owing to its benefits such as scalability, flexibility, and low cost.

Product Definition:
Service order software is used to manage and track service orders for businesses. It allows businesses to create, edit, and track service orders from start to finish. This software can also help businesses manage their resources and staff efficiently in order to ensure that all service orders are completed on time.
On Cloud:
On cloud is a service model that deploys applications, data, and services on digital infrastructure provided by a third party. The major advantage of this model is that the provider's hardware is generally owned by some other company or private cloud provider which reduces the customer’s upfront costs. Additionally, it offers benefits such as increased storage space and reduced maintenance & operational expenses to the end-user organization.
On Premise:
On premise is a term used for software or application which is installed and operated from the same computer on which it was installed. The data and applications are stored locally on the computer’s hard drive. It can be used to process orders, manage inventory, create sales reports, etc., using the same tools that were used to create the original order.
Application Insights:
The large enterprises segment accounted for the largest market share in 2017. The growth of this segment is attributed to the fact that majority of the companies have already implemented ISSD and are now moving from on-premise software to cloud-based services. Moreover, with the growing demand from large enterprises, vendors are focusing on developing innovative products that will help them manage their service orders effectively. For instance, in November 2016, Salesforce.com Inc announced about acquiring Demandware which helps customers order supplies directly from suppliers and have it delivered right to their doorsteps without having to travel or go out themselves first thing in the morning before they leave for work or school. This acquisition was made so that Demandware users can access a wider range of offers and get better insights into customer behavior across channels such as online retail stores, mobile carriers & internet providers etc.
Regional Analysis:
The North American regional market accounted for the largest revenue share in 2017. The growth can be attributed to the presence of prominent service order software providers such as Oracle Corporation, IBM Corporation, and Salesforce.com, Inc. Moreover, these companies are consistently investing in new product development to gain a competitive edge. For instance, Oracle has introduced its latest cloud-based solution known as Oracle Service Cloud (OSC).
Asia Pacific is expected to emerge with the fastest CAGR over the forecast period owing to increasing adoption of cloud computing services by SMEs along with their expansion into international markets including Australia.
Growth Factors:
- Increasing demand for service order software from small and medium-sized businesses (SMBs) due to the growing need for automation of business processes.
- The increasing trend of cloud-based service order software, which allows users to access applications and data from any device with an internet connection, is expected to drive market growth during the forecast period.
- Rising demand for Service Order Software from various end-use industries such as automotive, aerospace & defense, healthcare, and retail due to the growing need for streamlining operations and improving customer satisfaction levels.
- Growing popularity of Service Order Software among enterprises owing to its ability to improve efficiency by automating workflows and reducing human errors is anticipated to fuel market growth over the next few years.
Scope Of The Report
Report Attributes
Report Details
Report Title
Service Order Software Market Research Report
By Type
On Cloud, On Premise
By Application
Large Enterprises, Small and Medium-sized Enterprises(SMEs)
By Companies
Ai Field Management, Synchroteam, mHelpDesk, Housecall Pro, WorkWave Service, Service Fusion, SnapSuite, Jobber, FieldEdge, ServiceTitan, ServiceWorks, Pointman, GoCanvas, ThermoGRID, simPRO, ServSuite, PestPac, Mobiwork MWS, 360e, JobLogic
Regions Covered
North America, Europe, APAC, Latin America, MEA
Base Year
2021
Historical Year
2019 to 2020 (Data from 2010 can be provided as per availability)
Forecast Year
2030
Number of Pages
130
Number of Tables & Figures
91
Customization Available
Yes, the report can be customized as per your need.
Global Service Order Software Market Report Segments:
The global Service Order Software market is segmented on the basis of:
Types
On Cloud, On Premise
The product segment provides information about the market share of each product and the respective CAGR during the forecast period. It lays out information about the product pricing parameters, trends, and profits that provides in-depth insights of the market. Furthermore, it discusses latest product developments & innovation in the market.
Applications
Large Enterprises, Small and Medium-sized Enterprises(SMEs)
The application segment fragments various applications of the product and provides information on the market share and growth rate of each application segment. It discusses the potential future applications of the products and driving and restraining factors of each application segment.
Some of the companies that are profiled in this report are:
- Ai Field Management
- Synchroteam
- mHelpDesk
- Housecall Pro
- WorkWave Service
- Service Fusion
- SnapSuite
- Jobber
- FieldEdge
- ServiceTitan
- ServiceWorks
- Pointman
- GoCanvas
- ThermoGRID
- simPRO
- ServSuite
- PestPac
- Mobiwork MWS
- 360e
- JobLogic

Highlights of The Service Order Software Market Report:
- The market structure and projections for the coming years.
- Drivers, restraints, opportunities, and current trends of market.
- Historical data and forecast.
- Estimations for the forecast period 2030.
- Developments and trends in the market.
- By Type:
- On Cloud
- On Premise
- By Application:
- Large Enterprises
- Small and Medium-sized Enterprises(SMEs)
- Market scenario by region, sub-region, and country.
- Market share of the market players, company profiles, product specifications, SWOT analysis, and competitive landscape.
- Analysis regarding upstream raw materials, downstream demand, and current market dynamics.
- Government Policies, Macro & Micro economic factors are also included in the report.
We have studied the Service Order Software Market in 360 degrees via. both primary & secondary research methodologies. This helped us in building an understanding of the current market dynamics, supply-demand gap, pricing trends, product preferences, consumer patterns & so on. The findings were further validated through primary research with industry experts & opinion leaders across countries. The data is further compiled & validated through various market estimation & data validation methodologies. Further, we also have our in-house data forecasting model to predict market growth up to 2030.
Regional Analysis
- North America
- Europe
- Asia Pacific
- Middle East & Africa
- Latin America
Note: A country of choice can be added in the report at no extra cost. If more than one country needs to be added, the research quote will vary accordingly.
The geographical analysis part of the report provides information about the product sales in terms of volume and revenue in regions. It lays out potential opportunities for the new entrants, emerging players, and major players in the region. The regional analysis is done after considering the socio-economic factors and government regulations of the countries in the regions.
How you may use our products:
- Correctly Positioning New Products
- Market Entry Strategies
- Business Expansion Strategies
- Consumer Insights
- Understanding Competition Scenario
- Product & Brand Management
- Channel & Customer Management
- Identifying Appropriate Advertising Appeals

8 Reasons to Buy This Report
- Includes a Chapter on the Impact of COVID-19 Pandemic On the Market
- Report Prepared After Conducting Interviews with Industry Experts & Top Designates of the Companies in the Market
- Implemented Robust Methodology to Prepare the Report
- Includes Graphs, Statistics, Flowcharts, and Infographics to Save Time
- Industry Growth Insights Provides 24/5 Assistance Regarding the Doubts in the Report
- Provides Information About the Top-winning Strategies Implemented by Industry Players.
- In-depth Insights On the Market Drivers, Restraints, Opportunities, and Threats
- Customization of the Report Available
Frequently Asked Questions?
Service order software is a type of computer software that helps businesses manage their service orders. This software can help businesses track the progress of their service orders, assign tasks to employees, and keep track of expenses related to service orders.
Some of the major players in the service order software market are Ai Field Management, Synchroteam, mHelpDesk, Housecall Pro, WorkWave Service, Service Fusion, SnapSuite, Jobber, FieldEdge, ServiceTitan, ServiceWorks, Pointman, GoCanvas, ThermoGRID, simPRO, ServSuite, PestPac, Mobiwork MWS, 360e, JobLogic.
The service order software market is expected to register a CAGR of 10.8%.
Chapter 1 Executive Summary
Chapter 2 Assumptions and Acronyms Used
Chapter 3 Research Methodology
Chapter 4 Service Order Software Market Overview
4.1 Introduction
4.1.1 Market Taxonomy
4.1.2 Market Definition
4.1.3 Macro-Economic Factors Impacting the Market Growth
4.2 Service Order Software Market Dynamics
4.2.1 Market Drivers
4.2.2 Market Restraints
4.2.3 Market Opportunity
4.3 Service Order Software Market - Supply Chain Analysis
4.3.1 List of Key Suppliers
4.3.2 List of Key Distributors
4.3.3 List of Key Consumers
4.4 Key Forces Shaping the Service Order Software Market
4.4.1 Bargaining Power of Suppliers
4.4.2 Bargaining Power of Buyers
4.4.3 Threat of Substitution
4.4.4 Threat of New Entrants
4.4.5 Competitive Rivalry
4.5 Global Service Order Software Market Size & Forecast, 2018-2028
4.5.1 Service Order Software Market Size and Y-o-Y Growth
4.5.2 Service Order Software Market Absolute $ Opportunity
Chapter 5 Global Service Order Software Market Analysis and Forecast by Type
5.1 Introduction
5.1.1 Key Market Trends & Growth Opportunities by Type
5.1.2 Basis Point Share (BPS) Analysis by Type
5.1.3 Absolute $ Opportunity Assessment by Type
5.2 Service Order Software Market Size Forecast by Type
5.2.1 On Cloud
5.2.2 On Premise
5.3 Market Attractiveness Analysis by Type
Chapter 6 Global Service Order Software Market Analysis and Forecast by Applications
6.1 Introduction
6.1.1 Key Market Trends & Growth Opportunities by Applications
6.1.2 Basis Point Share (BPS) Analysis by Applications
6.1.3 Absolute $ Opportunity Assessment by Applications
6.2 Service Order Software Market Size Forecast by Applications
6.2.1 Large Enterprises
6.2.2 Small and Medium-sized Enterprises(SMEs)
6.3 Market Attractiveness Analysis by Applications
Chapter 7 Global Service Order Software Market Analysis and Forecast by Region
7.1 Introduction
7.1.1 Key Market Trends & Growth Opportunities by Region
7.1.2 Basis Point Share (BPS) Analysis by Region
7.1.3 Absolute $ Opportunity Assessment by Region
7.2 Service Order Software Market Size Forecast by Region
7.2.1 North America
7.2.2 Europe
7.2.3 Asia Pacific
7.2.4 Latin America
7.2.5 Middle East & Africa (MEA)
7.3 Market Attractiveness Analysis by Region
Chapter 8 Coronavirus Disease (COVID-19) Impact
8.1 Introduction
8.2 Current & Future Impact Analysis
8.3 Economic Impact Analysis
8.4 Government Policies
8.5 Investment Scenario
Chapter 9 North America Service Order Software Analysis and Forecast
9.1 Introduction
9.2 North America Service Order Software Market Size Forecast by Country
9.2.1 U.S.
9.2.2 Canada
9.3 Basis Point Share (BPS) Analysis by Country
9.4 Absolute $ Opportunity Assessment by Country
9.5 Market Attractiveness Analysis by Country
9.6 North America Service Order Software Market Size Forecast by Type
9.6.1 On Cloud
9.6.2 On Premise
9.7 Basis Point Share (BPS) Analysis by Type
9.8 Absolute $ Opportunity Assessment by Type
9.9 Market Attractiveness Analysis by Type
9.10 North America Service Order Software Market Size Forecast by Applications
9.10.1 Large Enterprises
9.10.2 Small and Medium-sized Enterprises(SMEs)
9.11 Basis Point Share (BPS) Analysis by Applications
9.12 Absolute $ Opportunity Assessment by Applications
9.13 Market Attractiveness Analysis by Applications
Chapter 10 Europe Service Order Software Analysis and Forecast
10.1 Introduction
10.2 Europe Service Order Software Market Size Forecast by Country
10.2.1 Germany
10.2.2 France
10.2.3 Italy
10.2.4 U.K.
10.2.5 Spain
10.2.6 Russia
10.2.7 Rest of Europe
10.3 Basis Point Share (BPS) Analysis by Country
10.4 Absolute $ Opportunity Assessment by Country
10.5 Market Attractiveness Analysis by Country
10.6 Europe Service Order Software Market Size Forecast by Type
10.6.1 On Cloud
10.6.2 On Premise
10.7 Basis Point Share (BPS) Analysis by Type
10.8 Absolute $ Opportunity Assessment by Type
10.9 Market Attractiveness Analysis by Type
10.10 Europe Service Order Software Market Size Forecast by Applications
10.10.1 Large Enterprises
10.10.2 Small and Medium-sized Enterprises(SMEs)
10.11 Basis Point Share (BPS) Analysis by Applications
10.12 Absolute $ Opportunity Assessment by Applications
10.13 Market Attractiveness Analysis by Applications
Chapter 11 Asia Pacific Service Order Software Analysis and Forecast
11.1 Introduction
11.2 Asia Pacific Service Order Software Market Size Forecast by Country
11.2.1 China
11.2.2 Japan
11.2.3 South Korea
11.2.4 India
11.2.5 Australia
11.2.6 South East Asia (SEA)
11.2.7 Rest of Asia Pacific (APAC)
11.3 Basis Point Share (BPS) Analysis by Country
11.4 Absolute $ Opportunity Assessment by Country
11.5 Market Attractiveness Analysis by Country
11.6 Asia Pacific Service Order Software Market Size Forecast by Type
11.6.1 On Cloud
11.6.2 On Premise
11.7 Basis Point Share (BPS) Analysis by Type
11.8 Absolute $ Opportunity Assessment by Type
11.9 Market Attractiveness Analysis by Type
11.10 Asia Pacific Service Order Software Market Size Forecast by Applications
11.10.1 Large Enterprises
11.10.2 Small and Medium-sized Enterprises(SMEs)
11.11 Basis Point Share (BPS) Analysis by Applications
11.12 Absolute $ Opportunity Assessment by Applications
11.13 Market Attractiveness Analysis by Applications
Chapter 12 Latin America Service Order Software Analysis and Forecast
12.1 Introduction
12.2 Latin America Service Order Software Market Size Forecast by Country
12.2.1 Brazil
12.2.2 Mexico
12.2.3 Rest of Latin America (LATAM)
12.3 Basis Point Share (BPS) Analysis by Country
12.4 Absolute $ Opportunity Assessment by Country
12.5 Market Attractiveness Analysis by Country
12.6 Latin America Service Order Software Market Size Forecast by Type
12.6.1 On Cloud
12.6.2 On Premise
12.7 Basis Point Share (BPS) Analysis by Type
12.8 Absolute $ Opportunity Assessment by Type
12.9 Market Attractiveness Analysis by Type
12.10 Latin America Service Order Software Market Size Forecast by Applications
12.10.1 Large Enterprises
12.10.2 Small and Medium-sized Enterprises(SMEs)
12.11 Basis Point Share (BPS) Analysis by Applications
12.12 Absolute $ Opportunity Assessment by Applications
12.13 Market Attractiveness Analysis by Applications
Chapter 13 Middle East & Africa (MEA) Service Order Software Analysis and Forecast
13.1 Introduction
13.2 Middle East & Africa (MEA) Service Order Software Market Size Forecast by Country
13.2.1 Saudi Arabia
13.2.2 South Africa
13.2.3 UAE
13.2.4 Rest of Middle East & Africa (MEA)
13.3 Basis Point Share (BPS) Analysis by Country
13.4 Absolute $ Opportunity Assessment by Country
13.5 Market Attractiveness Analysis by Country
13.6 Middle East & Africa (MEA) Service Order Software Market Size Forecast by Type
13.6.1 On Cloud
13.6.2 On Premise
13.7 Basis Point Share (BPS) Analysis by Type
13.8 Absolute $ Opportunity Assessment by Type
13.9 Market Attractiveness Analysis by Type
13.10 Middle East & Africa (MEA) Service Order Software Market Size Forecast by Applications
13.10.1 Large Enterprises
13.10.2 Small and Medium-sized Enterprises(SMEs)
13.11 Basis Point Share (BPS) Analysis by Applications
13.12 Absolute $ Opportunity Assessment by Applications
13.13 Market Attractiveness Analysis by Applications
Chapter 14 Competition Landscape
14.1 Service Order Software Market: Competitive Dashboard
14.2 Global Service Order Software Market: Market Share Analysis, 2019
14.3 Company Profiles (Details – Overview, Financials, Developments, Strategy)
14.3.1 Ai Field Management
14.3.2 Synchroteam
14.3.3 mHelpDesk
14.3.4 Housecall Pro
14.3.5 WorkWave Service
14.3.6 Service Fusion
14.3.7 SnapSuite
14.3.8 Jobber
14.3.9 FieldEdge
14.3.10 ServiceTitan
14.3.11 ServiceWorks
14.3.12 Pointman
14.3.13 GoCanvas
14.3.14 ThermoGRID
14.3.15 simPRO
14.3.16 ServSuite
14.3.17 PestPac
14.3.18 Mobiwork MWS
14.3.19 360e
14.3.20 JobLogic










