Market Overview:
The global SMB telecom voice and data services market is expected to grow at a CAGR of 5.5% during the forecast period from 2018 to 2030. The growth in this market can be attributed to the increasing demand for bundled internet and telephone services, rising adoption of cloud-based applications, and growing demand for broadband connections among small-sized enterprises (SSEs) and medium-sized enterprises (MSEs). In terms of type, the global SMB telecom voice and data services market is segmented into broadband connections, bundled internet and telephone services, VoIP/VoLTE services, managed network services, and other types of telecom voice and data services. The broadband connections segment is expected to account for the largest share of the global SMB telecom voice and data service market in 2018. This can be attributed to the increasing demand for high-speed internet connectivity among SSEs/MSEs across different regions worldwide.
Product Definition:
Small to medium sized businesses (SMBs) are the lifeblood of the American economy, making up 99.7% of all businesses in the United States and accounting for more than half of all private sector employment. The backbone of this engine is telecom voice and data services, which allow SMBs to communicate with customers, suppliers, and each other. These essential services keep SMBs connected and help them grow their businesses.
Broadband Connections:
SMB telecom voice and data services market is expected to grow at a CAGR of XX% from 2016 to 2024. The growth can be attributed to the increasing demand for high-speed internet, which has led the companies towards investing in next-generation network infrastructure.
The global broadband connections are expected to reach nearly 3 billion by 2025, according to estimates published by Cisco Systems, Inc.
Bundled Internet and Telephone Services:
Bundled Internet and telephone services (BITS) is a package offered by telecommunication service providers to small and medium business customers. It provides voice, data, and internet services in one single offering. The primary objective of providing BITS is to offer an affordable telecom service to the end-users as against purchasing separate internet and phone packages from different service providers.
Application Insights:
The small-sized enterprise (SME) segment accounted for the largest revenue share of over 40% in 2017. The growth can be attributed to the increasing penetration of SMBs as internet users in developing countries like India, Indonesia and others have grown accustomed to affordable data plans and are comfortable with social media platforms. Furthermore, growing adoption of VoIP has been driving the demand for voice services across these enterprises. As per a study by Telecompetitor, Inc., around 60% of all SMEs use some form of communication tool such as email or online chat that enables them to communicate effectively with their customers while maintaining focus on other tasks at hand. This is expected to drive market growth over the forecast period.
Medium-sized businesses (MTE) are anticipated to emerge as one of the prominent application segments during the forecast period owing to factors such as increased usage by MTEs for collaborating efficiently with remote workers.
Regional Analysis:
North America dominated the global market in 2017. The growth of the region can be attributed to increasing adoption of internet services and smartphones, along with rising demand for high-speed wireless data networks. Moreover, growing number of SMBs is expected to drive regional demand over the forecast period. According to studies by Forrester Research Inc., there were 3 million small and medium sized enterprises (SMEs) in North America as of 2016; these firms accounted for around 50%of all businesses in that year. Asia Pacific is expected to witness significant growth over the next eight years owing to increasing penetration and availability of affordable voice & data plans bundled with mobile phones/modems from various service providers such as Bharti Airtel Ltd.; China Telecom Corporation Limited; Reliance Jio Infocomm Ltd.; Vodafone Group PLC; AT&T Inc.; T-Mobile US Inc.; Sprint Corp; Dish Network CorpLtd., among others).
Growth Factors:
- Increased demand for bandwidth and data services from SMBs
- Proliferation of cloud-based applications and services
- Growing demand for unified communications and collaboration (UCC) solutions
- Need for mobility and BYOD policies among employees
- Increasing number of mergers, acquisitions, and partnerships in the telecom industry
Scope Of The Report
Report Attributes
Report Details
Report Title
SMB Telecom Voice and Data Services Market Research Report
By Type
Broadband Connections, Bundled Internet and Telephone Services
By Application
Small-Sized Enterprise, Medium-Sized Enterprise
By Companies
AT&T, Verizon, T-Mobile, Comcast, CenturyLink, TelePacific, US Cellular, Convergia, Sprint, Windstream Communications
Regions Covered
North America, Europe, APAC, Latin America, MEA
Base Year
2021
Historical Year
2019 to 2020 (Data from 2010 can be provided as per availability)
Forecast Year
2030
Number of Pages
140
Number of Tables & Figures
98
Customization Available
Yes, the report can be customized as per your need.
Global SMB Telecom Voice and Data Services Market Report Segments:
The global SMB Telecom Voice and Data Services market is segmented on the basis of:
Types
Broadband Connections, Bundled Internet and Telephone Services
The product segment provides information about the market share of each product and the respective CAGR during the forecast period. It lays out information about the product pricing parameters, trends, and profits that provides in-depth insights of the market. Furthermore, it discusses latest product developments & innovation in the market.
Applications
Small-Sized Enterprise, Medium-Sized Enterprise
The application segment fragments various applications of the product and provides information on the market share and growth rate of each application segment. It discusses the potential future applications of the products and driving and restraining factors of each application segment.
Some of the companies that are profiled in this report are:
- AT&T
- Verizon
- T-Mobile
- Comcast
- CenturyLink
- TelePacific
- US Cellular
- Convergia
- Sprint
- Windstream Communications
Highlights of The SMB Telecom Voice and Data Services Market Report:
- The market structure and projections for the coming years.
- Drivers, restraints, opportunities, and current trends of market.
- Historical data and forecast.
- Estimations for the forecast period 2030.
- Developments and trends in the market.
- By Type:
- Broadband Connections
- Bundled Internet and Telephone Services
- By Application:
- Small-Sized Enterprise
- Medium-Sized Enterprise
- Market scenario by region, sub-region, and country.
- Market share of the market players, company profiles, product specifications, SWOT analysis, and competitive landscape.
- Analysis regarding upstream raw materials, downstream demand, and current market dynamics.
- Government Policies, Macro & Micro economic factors are also included in the report.
We have studied the SMB Telecom Voice and Data Services Market in 360 degrees via. both primary & secondary research methodologies. This helped us in building an understanding of the current market dynamics, supply-demand gap, pricing trends, product preferences, consumer patterns & so on. The findings were further validated through primary research with industry experts & opinion leaders across countries. The data is further compiled & validated through various market estimation & data validation methodologies. Further, we also have our in-house data forecasting model to predict market growth up to 2030.
Regional Analysis
- North America
- Europe
- Asia Pacific
- Middle East & Africa
- Latin America
Note: A country of choice can be added in the report at no extra cost. If more than one country needs to be added, the research quote will vary accordingly.
The geographical analysis part of the report provides information about the product sales in terms of volume and revenue in regions. It lays out potential opportunities for the new entrants, emerging players, and major players in the region. The regional analysis is done after considering the socio-economic factors and government regulations of the countries in the regions.
How you may use our products:
- Correctly Positioning New Products
- Market Entry Strategies
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8 Reasons to Buy This Report
- Includes a Chapter on the Impact of COVID-19 Pandemic On the Market
- Report Prepared After Conducting Interviews with Industry Experts & Top Designates of the Companies in the Market
- Implemented Robust Methodology to Prepare the Report
- Includes Graphs, Statistics, Flowcharts, and Infographics to Save Time
- Industry Growth Insights Provides 24/5 Assistance Regarding the Doubts in the Report
- Provides Information About the Top-winning Strategies Implemented by Industry Players.
- In-depth Insights On the Market Drivers, Restraints, Opportunities, and Threats
- Customization of the Report Available
Frequently Asked Questions?
SMB Telecom Voice and Data Services is a voice and data service that provides business customers with the ability to connect to the Internet, make phone calls, send faxes, and access email.
Some of the major players in the smb telecom voice and data services market are AT&T, Verizon, T-Mobile, Comcast, CenturyLink, TelePacific, US Cellular, Convergia, Sprint, Windstream Communications.
The smb telecom voice and data services market is expected to grow at a compound annual growth rate of 5.5%.
Chapter 1 Executive Summary
Chapter 2 Assumptions and Acronyms Used
Chapter 3 Research Methodology
Chapter 4 SMB Telecom Voice and Data Services Market Overview 4.1 Introduction 4.1.1 Market Taxonomy 4.1.2 Market Definition 4.1.3 Macro-Economic Factors Impacting the Market Growth 4.2 SMB Telecom Voice and Data Services Market Dynamics 4.2.1 Market Drivers 4.2.2 Market Restraints 4.2.3 Market Opportunity 4.3 SMB Telecom Voice and Data Services Market - Supply Chain Analysis 4.3.1 List of Key Suppliers 4.3.2 List of Key Distributors 4.3.3 List of Key Consumers 4.4 Key Forces Shaping the SMB Telecom Voice and Data Services Market 4.4.1 Bargaining Power of Suppliers 4.4.2 Bargaining Power of Buyers 4.4.3 Threat of Substitution 4.4.4 Threat of New Entrants 4.4.5 Competitive Rivalry 4.5 Global SMB Telecom Voice and Data Services Market Size & Forecast, 2020-2028 4.5.1 SMB Telecom Voice and Data Services Market Size and Y-o-Y Growth 4.5.2 SMB Telecom Voice and Data Services Market Absolute $ Opportunity
Chapter 5 Global Market Analysis and Forecast by Type
5.1 Introduction
5.1.1 Key Market Trends & Growth Opportunities by Type
5.1.2 Basis Point Share (BPS) Analysis by Type
5.1.3 Absolute $ Opportunity Assessment by Type
5.2 Market Size Forecast by Type
5.2.1 Broadband Connections
5.2.2 Bundled Internet and Telephone Services
5.3 Market Attractiveness Analysis by Type
Chapter 6 Global Market Analysis and Forecast by Applications
6.1 Introduction
6.1.1 Key Market Trends & Growth Opportunities by Applications
6.1.2 Basis Point Share (BPS) Analysis by Applications
6.1.3 Absolute $ Opportunity Assessment by Applications
6.2 Market Size Forecast by Applications
6.2.1 Small-Sized Enterprise
6.2.2 Medium-Sized Enterprise
6.3 Market Attractiveness Analysis by Applications
Chapter 7 Global SMB Telecom Voice and Data Services Market Analysis and Forecast by Region
7.1 Introduction
7.1.1 Key Market Trends & Growth Opportunities by Region
7.1.2 Basis Point Share (BPS) Analysis by Region
7.1.3 Absolute $ Opportunity Assessment by Region
7.2 SMB Telecom Voice and Data Services Market Size Forecast by Region
7.2.1 North America
7.2.2 Europe
7.2.3 Asia Pacific
7.2.4 Latin America
7.2.5 Middle East & Africa (MEA)
7.3 Market Attractiveness Analysis by Region
Chapter 8 Coronavirus Disease (COVID-19) Impact
8.1 Introduction
8.2 Current & Future Impact Analysis
8.3 Economic Impact Analysis
8.4 Government Policies
8.5 Investment Scenario
Chapter 9 North America Analysis and Forecast
9.1 Introduction
9.2 North America Market Size Forecast by Country
9.2.1 U.S.
9.2.2 Canada
9.3 Basis Point Share (BPS) Analysis by Country
9.4 Absolute $ Opportunity Assessment by Country
9.5 Market Attractiveness Analysis by Country
9.6 North America Market Size Forecast by Type
9.6.1 Broadband Connections
9.6.2 Bundled Internet and Telephone Services
9.7 Basis Point Share (BPS) Analysis by Type
9.8 Absolute $ Opportunity Assessment by Type
9.9 Market Attractiveness Analysis by Type
9.10 North America Market Size Forecast by Applications
9.10.1 Small-Sized Enterprise
9.10.2 Medium-Sized Enterprise
9.11 Basis Point Share (BPS) Analysis by Applications
9.12 Absolute $ Opportunity Assessment by Applications
9.13 Market Attractiveness Analysis by Applications
Chapter 10 Europe Analysis and Forecast
10.1 Introduction
10.2 Europe Market Size Forecast by Country
10.2.1 Germany
10.2.2 France
10.2.3 Italy
10.2.4 U.K.
10.2.5 Spain
10.2.6 Russia
10.2.7 Rest of Europe
10.3 Basis Point Share (BPS) Analysis by Country
10.4 Absolute $ Opportunity Assessment by Country
10.5 Market Attractiveness Analysis by Country
10.6 Europe Market Size Forecast by Type
10.6.1 Broadband Connections
10.6.2 Bundled Internet and Telephone Services
10.7 Basis Point Share (BPS) Analysis by Type
10.8 Absolute $ Opportunity Assessment by Type
10.9 Market Attractiveness Analysis by Type
10.10 Europe Market Size Forecast by Applications
10.10.1 Small-Sized Enterprise
10.10.2 Medium-Sized Enterprise
10.11 Basis Point Share (BPS) Analysis by Applications
10.12 Absolute $ Opportunity Assessment by Applications
10.13 Market Attractiveness Analysis by Applications
Chapter 11 Asia Pacific Analysis and Forecast
11.1 Introduction
11.2 Asia Pacific Market Size Forecast by Country
11.2.1 China
11.2.2 Japan
11.2.3 South Korea
11.2.4 India
11.2.5 Australia
11.2.6 South East Asia (SEA)
11.2.7 Rest of Asia Pacific (APAC)
11.3 Basis Point Share (BPS) Analysis by Country
11.4 Absolute $ Opportunity Assessment by Country
11.5 Market Attractiveness Analysis by Country
11.6 Asia Pacific Market Size Forecast by Type
11.6.1 Broadband Connections
11.6.2 Bundled Internet and Telephone Services
11.7 Basis Point Share (BPS) Analysis by Type
11.8 Absolute $ Opportunity Assessment by Type
11.9 Market Attractiveness Analysis by Type
11.10 Asia Pacific Market Size Forecast by Applications
11.10.1 Small-Sized Enterprise
11.10.2 Medium-Sized Enterprise
11.11 Basis Point Share (BPS) Analysis by Applications
11.12 Absolute $ Opportunity Assessment by Applications
11.13 Market Attractiveness Analysis by Applications
Chapter 12 Latin America Analysis and Forecast
12.1 Introduction
12.2 Latin America Market Size Forecast by Country
12.2.1 Brazil
12.2.2 Mexico
12.2.3 Rest of Latin America (LATAM)
12.3 Basis Point Share (BPS) Analysis by Country
12.4 Absolute $ Opportunity Assessment by Country
12.5 Market Attractiveness Analysis by Country
12.6 Latin America Market Size Forecast by Type
12.6.1 Broadband Connections
12.6.2 Bundled Internet and Telephone Services
12.7 Basis Point Share (BPS) Analysis by Type
12.8 Absolute $ Opportunity Assessment by Type
12.9 Market Attractiveness Analysis by Type
12.10 Latin America Market Size Forecast by Applications
12.10.1 Small-Sized Enterprise
12.10.2 Medium-Sized Enterprise
12.11 Basis Point Share (BPS) Analysis by Applications
12.12 Absolute $ Opportunity Assessment by Applications
12.13 Market Attractiveness Analysis by Applications
Chapter 13 Middle East & Africa (MEA) Analysis and Forecast
13.1 Introduction
13.2 Middle East & Africa (MEA) Market Size Forecast by Country
13.2.1 Saudi Arabia
13.2.2 South Africa
13.2.3 UAE
13.2.4 Rest of Middle East & Africa (MEA)
13.3 Basis Point Share (BPS) Analysis by Country
13.4 Absolute $ Opportunity Assessment by Country
13.5 Market Attractiveness Analysis by Country
13.6 Middle East & Africa (MEA) Market Size Forecast by Type
13.6.1 Broadband Connections
13.6.2 Bundled Internet and Telephone Services
13.7 Basis Point Share (BPS) Analysis by Type
13.8 Absolute $ Opportunity Assessment by Type
13.9 Market Attractiveness Analysis by Type
13.10 Middle East & Africa (MEA) Market Size Forecast by Applications
13.10.1 Small-Sized Enterprise
13.10.2 Medium-Sized Enterprise
13.11 Basis Point Share (BPS) Analysis by Applications
13.12 Absolute $ Opportunity Assessment by Applications
13.13 Market Attractiveness Analysis by Applications
Chapter 14 Competition Landscape
14.1 SMB Telecom Voice and Data Services Market: Competitive Dashboard
14.2 Global SMB Telecom Voice and Data Services Market: Market Share Analysis, 2019
14.3 Company Profiles (Details – Overview, Financials, Developments, Strategy)
14.3.1 AT&T
14.3.2 Verizon
14.3.3 T-Mobile
14.3.4 Comcast
14.3.5 CenturyLink
14.3.6 TelePacific
14.3.7 US Cellular
14.3.8 Convergia
14.3.9 Sprint
14.3.10 Windstream Communications