Industry Growth Insights published a new data on “Technical Support Outsourcing Market”. The research report is titled “Technical Support Outsourcing Market research by Types (Pre-Sales Support Service, Post-Sale Support Service, Managed Technical Support Service, Enterprise Technical Helpdesk Services), By Applications (Information Technology, Finance, Human Capital, Production & Manufacturing, Telecommunication, Automotive, Energy & Utilities, Education, Media & Entertainment), By Players/Companies Accenture, Collabera, Genpact, HCL Technologies, Infosys”.
Scope Of The Report
Report Attributes
Report Details
Report Title
Technical Support Outsourcing Market Research Report
By Type
Pre-Sales Support Service, Post-Sale Support Service, Managed Technical Support Service, Enterprise Technical Helpdesk Services
By Application
Information Technology, Finance, Human Capital, Production & Manufacturing, Telecommunication, Automotive, Energy & Utilities, Education, Media & Entertainment
By Companies
Accenture, Collabera, Genpact, HCL Technologies, Infosys
Regions Covered
North America, Europe, APAC, Latin America, MEA
Base Year
2021
Historical Year
2019 to 2020 (Data from 2010 can be provided as per availability)
Forecast Year
2030
Number of Pages
187
Number of Tables & Figures
131
Customization Available
Yes, the report can be customized as per your need.
Global Technical Support Outsourcing Market Report Segments:
The global Technical Support Outsourcing market is segmented on the basis of:
Types
Pre-Sales Support Service, Post-Sale Support Service, Managed Technical Support Service, Enterprise Technical Helpdesk Services
The product segment provides information about the market share of each product and the respective CAGR during the forecast period. It lays out information about the product pricing parameters, trends, and profits that provides in-depth insights of the market. Furthermore, it discusses latest product developments & innovation in the market.
Applications
Information Technology, Finance, Human Capital, Production & Manufacturing, Telecommunication, Automotive, Energy & Utilities, Education, Media & Entertainment
The application segment fragments various applications of the product and provides information on the market share and growth rate of each application segment. It discusses the potential future applications of the products and driving and restraining factors of each application segment.
Some of the companies that are profiled in this report are:
- Accenture
- Collabera
- Genpact
- HCL Technologies
- Infosys
Highlights of The Technical Support Outsourcing Market Report:
- The market structure and projections for the coming years.
- Drivers, restraints, opportunities, and current trends of market.
- Historical data and forecast.
- Estimations for the forecast period 2030.
- Developments and trends in the market.
- By Type:
- Pre-Sales Support Service
- Post-Sale Support Service
- Managed Technical Support Service
- Enterprise Technical Helpdesk Services
- By Application:
- Information Technology
- Finance
- Human Capital
- Production & Manufacturing
- Telecommunication
- Automotive
- Energy & Utilities
- Education
- Media & Entertainment
- Market scenario by region, sub-region, and country.
- Market share of the market players, company profiles, product specifications, SWOT analysis, and competitive landscape.
- Analysis regarding upstream raw materials, downstream demand, and current market dynamics.
- Government Policies, Macro & Micro economic factors are also included in the report.
We have studied the Technical Support Outsourcing Market in 360 degrees via. both primary & secondary research methodologies. This helped us in building an understanding of the current market dynamics, supply-demand gap, pricing trends, product preferences, consumer patterns & so on. The findings were further validated through primary research with industry experts & opinion leaders across countries. The data is further compiled & validated through various market estimation & data validation methodologies. Further, we also have our in-house data forecasting model to predict market growth up to 2030.
Regional Analysis
- North America
- Europe
- Asia Pacific
- Middle East & Africa
- Latin America
Note: A country of choice can be added in the report at no extra cost. If more than one country needs to be added, the research quote will vary accordingly.
The geographical analysis part of the report provides information about the product sales in terms of volume and revenue in regions. It lays out potential opportunities for the new entrants, emerging players, and major players in the region. The regional analysis is done after considering the socio-economic factors and government regulations of the countries in the regions.
How you may use our products:
- Correctly Positioning New Products
- Market Entry Strategies
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- Understanding Competition Scenario
- Product & Brand Management
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8 Reasons to Buy This Report
- Includes a Chapter on the Impact of COVID-19 Pandemic On the Market
- Report Prepared After Conducting Interviews with Industry Experts & Top Designates of the Companies in the Market
- Implemented Robust Methodology to Prepare the Report
- Includes Graphs, Statistics, Flowcharts, and Infographics to Save Time
- Industry Growth Insights Provides 24/5 Assistance Regarding the Doubts in the Report
- Provides Information About the Top-winning Strategies Implemented by Industry Players.
- In-depth Insights On the Market Drivers, Restraints, Opportunities, and Threats
- Customization of the Report Available
Frequently Asked Questions?
Technical support outsourcing is the process of contracting a third-party company to provide customer service and technical support for a product or service. This can be done in an on-demand or subscription basis, and typically includes providing assistance with resolving technical issues, providing training materials, and responding to customer inquiries.
Some of the key players operating in the technical support outsourcing market are Accenture, Collabera, Genpact, HCL Technologies, Infosys.
Chapter 1 Executive Summary
Chapter 2 Assumptions and Acronyms Used
Chapter 3 Research Methodology
Chapter 4 Technical Support Outsourcing Market Overview 4.1 Introduction 4.1.1 Market Taxonomy 4.1.2 Market Definition 4.1.3 Macro-Economic Factors Impacting the Market Growth 4.2 Technical Support Outsourcing Market Dynamics 4.2.1 Market Drivers 4.2.2 Market Restraints 4.2.3 Market Opportunity 4.3 Technical Support Outsourcing Market - Supply Chain Analysis 4.3.1 List of Key Suppliers 4.3.2 List of Key Distributors 4.3.3 List of Key Consumers 4.4 Key Forces Shaping the Technical Support Outsourcing Market 4.4.1 Bargaining Power of Suppliers 4.4.2 Bargaining Power of Buyers 4.4.3 Threat of Substitution 4.4.4 Threat of New Entrants 4.4.5 Competitive Rivalry 4.5 Global Technical Support Outsourcing Market Size & Forecast, 2018-2028 4.5.1 Technical Support Outsourcing Market Size and Y-o-Y Growth 4.5.2 Technical Support Outsourcing Market Absolute $ Opportunity
Chapter 5 Global Technical Support Outsourcing Market Analysis and Forecast by Type
5.1 Introduction
5.1.1 Key Market Trends & Growth Opportunities by Type
5.1.2 Basis Point Share (BPS) Analysis by Type
5.1.3 Absolute $ Opportunity Assessment by Type
5.2 Technical Support Outsourcing Market Size Forecast by Type
5.2.1 Pre-Sales Support Service
5.2.2 Post-Sale Support Service
5.2.3 Managed Technical Support Service
5.2.4 Enterprise Technical Helpdesk Services
5.3 Market Attractiveness Analysis by Type
Chapter 6 Global Technical Support Outsourcing Market Analysis and Forecast by Applications
6.1 Introduction
6.1.1 Key Market Trends & Growth Opportunities by Applications
6.1.2 Basis Point Share (BPS) Analysis by Applications
6.1.3 Absolute $ Opportunity Assessment by Applications
6.2 Technical Support Outsourcing Market Size Forecast by Applications
6.2.1 Information Technology
6.2.2 Finance
6.2.3 Human Capital
6.2.4 Production & Manufacturing
6.2.5 Telecommunication
6.2.6 Automotive
6.2.7 Energy & Utilities
6.2.8 Education
6.2.9 Media & Entertainment
6.3 Market Attractiveness Analysis by Applications
Chapter 7 Global Technical Support Outsourcing Market Analysis and Forecast by Region
7.1 Introduction
7.1.1 Key Market Trends & Growth Opportunities by Region
7.1.2 Basis Point Share (BPS) Analysis by Region
7.1.3 Absolute $ Opportunity Assessment by Region
7.2 Technical Support Outsourcing Market Size Forecast by Region
7.2.1 North America
7.2.2 Europe
7.2.3 Asia Pacific
7.2.4 Latin America
7.2.5 Middle East & Africa (MEA)
7.3 Market Attractiveness Analysis by Region
Chapter 8 Coronavirus Disease (COVID-19) Impact
8.1 Introduction
8.2 Current & Future Impact Analysis
8.3 Economic Impact Analysis
8.4 Government Policies
8.5 Investment Scenario
Chapter 9 North America Technical Support Outsourcing Analysis and Forecast
9.1 Introduction
9.2 North America Technical Support Outsourcing Market Size Forecast by Country
9.2.1 U.S.
9.2.2 Canada
9.3 Basis Point Share (BPS) Analysis by Country
9.4 Absolute $ Opportunity Assessment by Country
9.5 Market Attractiveness Analysis by Country
9.6 North America Technical Support Outsourcing Market Size Forecast by Type
9.6.1 Pre-Sales Support Service
9.6.2 Post-Sale Support Service
9.6.3 Managed Technical Support Service
9.6.4 Enterprise Technical Helpdesk Services
9.7 Basis Point Share (BPS) Analysis by Type
9.8 Absolute $ Opportunity Assessment by Type
9.9 Market Attractiveness Analysis by Type
9.10 North America Technical Support Outsourcing Market Size Forecast by Applications
9.10.1 Information Technology
9.10.2 Finance
9.10.3 Human Capital
9.10.4 Production & Manufacturing
9.10.5 Telecommunication
9.10.6 Automotive
9.10.7 Energy & Utilities
9.10.8 Education
9.10.9 Media & Entertainment
9.11 Basis Point Share (BPS) Analysis by Applications
9.12 Absolute $ Opportunity Assessment by Applications
9.13 Market Attractiveness Analysis by Applications
Chapter 10 Europe Technical Support Outsourcing Analysis and Forecast
10.1 Introduction
10.2 Europe Technical Support Outsourcing Market Size Forecast by Country
10.2.1 Germany
10.2.2 France
10.2.3 Italy
10.2.4 U.K.
10.2.5 Spain
10.2.6 Russia
10.2.7 Rest of Europe
10.3 Basis Point Share (BPS) Analysis by Country
10.4 Absolute $ Opportunity Assessment by Country
10.5 Market Attractiveness Analysis by Country
10.6 Europe Technical Support Outsourcing Market Size Forecast by Type
10.6.1 Pre-Sales Support Service
10.6.2 Post-Sale Support Service
10.6.3 Managed Technical Support Service
10.6.4 Enterprise Technical Helpdesk Services
10.7 Basis Point Share (BPS) Analysis by Type
10.8 Absolute $ Opportunity Assessment by Type
10.9 Market Attractiveness Analysis by Type
10.10 Europe Technical Support Outsourcing Market Size Forecast by Applications
10.10.1 Information Technology
10.10.2 Finance
10.10.3 Human Capital
10.10.4 Production & Manufacturing
10.10.5 Telecommunication
10.10.6 Automotive
10.10.7 Energy & Utilities
10.10.8 Education
10.10.9 Media & Entertainment
10.11 Basis Point Share (BPS) Analysis by Applications
10.12 Absolute $ Opportunity Assessment by Applications
10.13 Market Attractiveness Analysis by Applications
Chapter 11 Asia Pacific Technical Support Outsourcing Analysis and Forecast
11.1 Introduction
11.2 Asia Pacific Technical Support Outsourcing Market Size Forecast by Country
11.2.1 China
11.2.2 Japan
11.2.3 South Korea
11.2.4 India
11.2.5 Australia
11.2.6 South East Asia (SEA)
11.2.7 Rest of Asia Pacific (APAC)
11.3 Basis Point Share (BPS) Analysis by Country
11.4 Absolute $ Opportunity Assessment by Country
11.5 Market Attractiveness Analysis by Country
11.6 Asia Pacific Technical Support Outsourcing Market Size Forecast by Type
11.6.1 Pre-Sales Support Service
11.6.2 Post-Sale Support Service
11.6.3 Managed Technical Support Service
11.6.4 Enterprise Technical Helpdesk Services
11.7 Basis Point Share (BPS) Analysis by Type
11.8 Absolute $ Opportunity Assessment by Type
11.9 Market Attractiveness Analysis by Type
11.10 Asia Pacific Technical Support Outsourcing Market Size Forecast by Applications
11.10.1 Information Technology
11.10.2 Finance
11.10.3 Human Capital
11.10.4 Production & Manufacturing
11.10.5 Telecommunication
11.10.6 Automotive
11.10.7 Energy & Utilities
11.10.8 Education
11.10.9 Media & Entertainment
11.11 Basis Point Share (BPS) Analysis by Applications
11.12 Absolute $ Opportunity Assessment by Applications
11.13 Market Attractiveness Analysis by Applications
Chapter 12 Latin America Technical Support Outsourcing Analysis and Forecast
12.1 Introduction
12.2 Latin America Technical Support Outsourcing Market Size Forecast by Country
12.2.1 Brazil
12.2.2 Mexico
12.2.3 Rest of Latin America (LATAM)
12.3 Basis Point Share (BPS) Analysis by Country
12.4 Absolute $ Opportunity Assessment by Country
12.5 Market Attractiveness Analysis by Country
12.6 Latin America Technical Support Outsourcing Market Size Forecast by Type
12.6.1 Pre-Sales Support Service
12.6.2 Post-Sale Support Service
12.6.3 Managed Technical Support Service
12.6.4 Enterprise Technical Helpdesk Services
12.7 Basis Point Share (BPS) Analysis by Type
12.8 Absolute $ Opportunity Assessment by Type
12.9 Market Attractiveness Analysis by Type
12.10 Latin America Technical Support Outsourcing Market Size Forecast by Applications
12.10.1 Information Technology
12.10.2 Finance
12.10.3 Human Capital
12.10.4 Production & Manufacturing
12.10.5 Telecommunication
12.10.6 Automotive
12.10.7 Energy & Utilities
12.10.8 Education
12.10.9 Media & Entertainment
12.11 Basis Point Share (BPS) Analysis by Applications
12.12 Absolute $ Opportunity Assessment by Applications
12.13 Market Attractiveness Analysis by Applications
Chapter 13 Middle East & Africa (MEA) Technical Support Outsourcing Analysis and Forecast
13.1 Introduction
13.2 Middle East & Africa (MEA) Technical Support Outsourcing Market Size Forecast by Country
13.2.1 Saudi Arabia
13.2.2 South Africa
13.2.3 UAE
13.2.4 Rest of Middle East & Africa (MEA)
13.3 Basis Point Share (BPS) Analysis by Country
13.4 Absolute $ Opportunity Assessment by Country
13.5 Market Attractiveness Analysis by Country
13.6 Middle East & Africa (MEA) Technical Support Outsourcing Market Size Forecast by Type
13.6.1 Pre-Sales Support Service
13.6.2 Post-Sale Support Service
13.6.3 Managed Technical Support Service
13.6.4 Enterprise Technical Helpdesk Services
13.7 Basis Point Share (BPS) Analysis by Type
13.8 Absolute $ Opportunity Assessment by Type
13.9 Market Attractiveness Analysis by Type
13.10 Middle East & Africa (MEA) Technical Support Outsourcing Market Size Forecast by Applications
13.10.1 Information Technology
13.10.2 Finance
13.10.3 Human Capital
13.10.4 Production & Manufacturing
13.10.5 Telecommunication
13.10.6 Automotive
13.10.7 Energy & Utilities
13.10.8 Education
13.10.9 Media & Entertainment
13.11 Basis Point Share (BPS) Analysis by Applications
13.12 Absolute $ Opportunity Assessment by Applications
13.13 Market Attractiveness Analysis by Applications
Chapter 14 Competition Landscape
14.1 Technical Support Outsourcing Market: Competitive Dashboard
14.2 Global Technical Support Outsourcing Market: Market Share Analysis, 2019
14.3 Company Profiles (Details – Overview, Financials, Developments, Strategy)
14.3.1 Accenture
14.3.2 Collabera
14.3.3 Genpact
14.3.4 HCL Technologies
14.3.5 Infosys