Market Overview:
The global telecom order management market is expected to grow at a CAGR of 10.8% during the forecast period from 2018 to 2030. The growth in this market can be attributed to the increasing demand for cloud-based solutions and services, rising adoption of big data and analytics, and growing need for automation in telecom order management processes. On the basis of type, the global telecom order management market can be segmented into on-premises and cloud-based solutions. The cloud-based segment is expected to grow at a higher CAGR than the on-premises segment during the forecast period. This growth can be attributed to the increasing demand for cloud-based solutions due to their advantages such as scalability, flexibility, and cost efficiency. On the basis of application,the global telecom order management market can be divided into integration & installation services, consulting services,, support services,, billing & revenue assurance services,, network planning & design services,, customer care & engagementservices,.
Product Definition:
Telecom Order Management is the process of managing orders for telecom services and products. This can include ordering new services, upgrading services, changing service plans, and cancelling or suspending service. The importance of Telecom Order Management is that it helps to ensure that orders are processed efficiently and accurately, which can help to improve customer satisfaction and loyalty.
On-premises:
On-premises is a term used for computer software and hardware installed at the customer's site. The on-premises solutions are used to carry out various operations including order management, customer relationship management, service fulfillment and provisioning, system integration, billing and revenue cycle management among others.
Cloud:
*** The global cloud and telecom order management market size was valued at USD 1.91 billion in 2015. It is expected to grow significantly over the forecast period owing to increasing demand for telecom services globally, rising adoption of cloud computing technology by service providers, growing need for automation of business processes across all industry verticals including telecommunication & IT among others.
Application Insights:
The integration and installation services segment dominated the global telecom order management market in 2017. This can be attributed to the rising demand for OSS solutions from various telecom operators across the globe. The need for integrating different systems, applications, and operations of a company has become critical owing to increasing use of technology in every aspect of business operations. Telecom service providers are focusing on reducing costs by adopting efficient operational practices while delivering superior customer experience which is driving demand for integration and installation services across various industry verticals including IT & telecommunication, BFSI, retail etc.
Regional Analysis:
North America held the largest market share in 2016 and is expected to continue its dominance over the forecast period. The growth can be attributed to increasing demand for telecom equipment from wireless communication sector, especially smartphones and tablets. Moreover, growing demand for high-speed internet services has led to an increase in data traffic across networks, thereby driving OOMM solutions in this region.
Asia Pacific is anticipated to emerge as a lucrative regional market during the forecast period owing to increasing investments by various governments across countries such as India and China aimed at developing infrastructure such as fiber networks, metro rail systems among others.
Growth Factors:
- Increasing demand for telecom services: The global telecom market is expected to grow at a CAGR of over 5% during the forecast period. This will lead to an increase in the demand for telecom order management solutions.
- Proliferation of smart devices: The proliferation of smart devices, such as smartphones and tablets, is driving the growth of the telecom industry. This is resulting in an increase in the number of orders being placed by consumers and businesses alike.
- Shift towards cloud-based solutions: Telecom order management solutions are increasingly being shifted to cloud-based models due to their scalability and flexibility benefits. This is aiding the growth of this market segment significantly.
Scope Of The Report
Report Attributes
Report Details
Report Title
Telecom Order Management Market Research Report
By Type
On-premises, Cloud
By Application
Integration and installation services, Consulting services, Support services
By Companies
Cerillion, Cognizant, Ericsson, IBM, Oracle, ChikPea, Comarch, Fujitsu, Intellibuzz, Mphasis, Neustar, Pegasystems
Regions Covered
North America, Europe, APAC, Latin America, MEA
Base Year
2021
Historical Year
2019 to 2020 (Data from 2010 can be provided as per availability)
Forecast Year
2030
Number of Pages
244
Number of Tables & Figures
171
Customization Available
Yes, the report can be customized as per your need.
Global Telecom Order Management Market Report Segments:
The global Telecom Order Management market is segmented on the basis of:
Types
On-premises, Cloud
The product segment provides information about the market share of each product and the respective CAGR during the forecast period. It lays out information about the product pricing parameters, trends, and profits that provides in-depth insights of the market. Furthermore, it discusses latest product developments & innovation in the market.
Applications
Integration and installation services, Consulting services, Support services
The application segment fragments various applications of the product and provides information on the market share and growth rate of each application segment. It discusses the potential future applications of the products and driving and restraining factors of each application segment.
Some of the companies that are profiled in this report are:
- Cerillion
- Cognizant
- Ericsson
- IBM
- Oracle
- ChikPea
- Comarch
- Fujitsu
- Intellibuzz
- Mphasis
- Neustar
- Pegasystems
Highlights of The Telecom Order Management Market Report:
- The market structure and projections for the coming years.
- Drivers, restraints, opportunities, and current trends of market.
- Historical data and forecast.
- Estimations for the forecast period 2030.
- Developments and trends in the market.
- By Type:
- On-premises
- Cloud
- By Application:
- Integration and installation services
- Consulting services
- Support services
- Market scenario by region, sub-region, and country.
- Market share of the market players, company profiles, product specifications, SWOT analysis, and competitive landscape.
- Analysis regarding upstream raw materials, downstream demand, and current market dynamics.
- Government Policies, Macro & Micro economic factors are also included in the report.
We have studied the Telecom Order Management Market in 360 degrees via. both primary & secondary research methodologies. This helped us in building an understanding of the current market dynamics, supply-demand gap, pricing trends, product preferences, consumer patterns & so on. The findings were further validated through primary research with industry experts & opinion leaders across countries. The data is further compiled & validated through various market estimation & data validation methodologies. Further, we also have our in-house data forecasting model to predict market growth up to 2030.
Regional Analysis
- North America
- Europe
- Asia Pacific
- Middle East & Africa
- Latin America
Note: A country of choice can be added in the report at no extra cost. If more than one country needs to be added, the research quote will vary accordingly.
The geographical analysis part of the report provides information about the product sales in terms of volume and revenue in regions. It lays out potential opportunities for the new entrants, emerging players, and major players in the region. The regional analysis is done after considering the socio-economic factors and government regulations of the countries in the regions.
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8 Reasons to Buy This Report
- Includes a Chapter on the Impact of COVID-19 Pandemic On the Market
- Report Prepared After Conducting Interviews with Industry Experts & Top Designates of the Companies in the Market
- Implemented Robust Methodology to Prepare the Report
- Includes Graphs, Statistics, Flowcharts, and Infographics to Save Time
- Industry Growth Insights Provides 24/5 Assistance Regarding the Doubts in the Report
- Provides Information About the Top-winning Strategies Implemented by Industry Players.
- In-depth Insights On the Market Drivers, Restraints, Opportunities, and Threats
- Customization of the Report Available
Frequently Asked Questions?
Telecom Order Management (TOM) is a process that helps telecommunications providers manage their orders and inventory. It includes the automation of order entry, order processing, and order fulfillment. TOM also allows providers to track customer activity and performance data.
Some of the major players in the telecom order management market are Cerillion, Cognizant, Ericsson, IBM, Oracle, ChikPea, Comarch, Fujitsu, Intellibuzz, Mphasis, Neustar, Pegasystems.
The telecom order management market is expected to register a CAGR of 10.8%.
Chapter 1 Executive Summary
Chapter 2 Assumptions and Acronyms Used
Chapter 3 Research Methodology
Chapter 4 Telecom Order Management Market Overview
4.1 Introduction
4.1.1 Market Taxonomy
4.1.2 Market Definition
4.1.3 Macro-Economic Factors Impacting the Market Growth
4.2 Telecom Order Management Market Dynamics
4.2.1 Market Drivers
4.2.2 Market Restraints
4.2.3 Market Opportunity
4.3 Telecom Order Management Market - Supply Chain Analysis
4.3.1 List of Key Suppliers
4.3.2 List of Key Distributors
4.3.3 List of Key Consumers
4.4 Key Forces Shaping the Telecom Order Management Market
4.4.1 Bargaining Power of Suppliers
4.4.2 Bargaining Power of Buyers
4.4.3 Threat of Substitution
4.4.4 Threat of New Entrants
4.4.5 Competitive Rivalry
4.5 Global Telecom Order Management Market Size & Forecast, 2020-2028
4.5.1 Telecom Order Management Market Size and Y-o-Y Growth
4.5.2 Telecom Order Management Market Absolute $ Opportunity
Chapter 5 Global Market Analysis and Forecast by Type
5.1 Introduction
5.1.1 Key Market Trends & Growth Opportunities by Type
5.1.2 Basis Point Share (BPS) Analysis by Type
5.1.3 Absolute $ Opportunity Assessment by Type
5.2 Market Size Forecast by Type
5.2.1 On-premises
5.2.2 Cloud
5.3 Market Attractiveness Analysis by Type
Chapter 6 Global Market Analysis and Forecast by Applications
6.1 Introduction
6.1.1 Key Market Trends & Growth Opportunities by Applications
6.1.2 Basis Point Share (BPS) Analysis by Applications
6.1.3 Absolute $ Opportunity Assessment by Applications
6.2 Market Size Forecast by Applications
6.2.1 Integration and installation services
6.2.2 Consulting services
6.2.3 Support services
6.3 Market Attractiveness Analysis by Applications
Chapter 7 Global Telecom Order Management Market Analysis and Forecast by Region
7.1 Introduction
7.1.1 Key Market Trends & Growth Opportunities by Region
7.1.2 Basis Point Share (BPS) Analysis by Region
7.1.3 Absolute $ Opportunity Assessment by Region
7.2 Telecom Order Management Market Size Forecast by Region
7.2.1 North America
7.2.2 Europe
7.2.3 Asia Pacific
7.2.4 Latin America
7.2.5 Middle East & Africa (MEA)
7.3 Market Attractiveness Analysis by Region
Chapter 8 Coronavirus Disease (COVID-19) Impact
8.1 Introduction
8.2 Current & Future Impact Analysis
8.3 Economic Impact Analysis
8.4 Government Policies
8.5 Investment Scenario
Chapter 9 North America Analysis and Forecast
9.1 Introduction
9.2 North America Market Size Forecast by Country
9.2.1 U.S.
9.2.2 Canada
9.3 Basis Point Share (BPS) Analysis by Country
9.4 Absolute $ Opportunity Assessment by Country
9.5 Market Attractiveness Analysis by Country
9.6 North America Market Size Forecast by Type
9.6.1 On-premises
9.6.2 Cloud
9.7 Basis Point Share (BPS) Analysis by Type
9.8 Absolute $ Opportunity Assessment by Type
9.9 Market Attractiveness Analysis by Type
9.10 North America Market Size Forecast by Applications
9.10.1 Integration and installation services
9.10.2 Consulting services
9.10.3 Support services
9.11 Basis Point Share (BPS) Analysis by Applications
9.12 Absolute $ Opportunity Assessment by Applications
9.13 Market Attractiveness Analysis by Applications
Chapter 10 Europe Analysis and Forecast
10.1 Introduction
10.2 Europe Market Size Forecast by Country
10.2.1 Germany
10.2.2 France
10.2.3 Italy
10.2.4 U.K.
10.2.5 Spain
10.2.6 Russia
10.2.7 Rest of Europe
10.3 Basis Point Share (BPS) Analysis by Country
10.4 Absolute $ Opportunity Assessment by Country
10.5 Market Attractiveness Analysis by Country
10.6 Europe Market Size Forecast by Type
10.6.1 On-premises
10.6.2 Cloud
10.7 Basis Point Share (BPS) Analysis by Type
10.8 Absolute $ Opportunity Assessment by Type
10.9 Market Attractiveness Analysis by Type
10.10 Europe Market Size Forecast by Applications
10.10.1 Integration and installation services
10.10.2 Consulting services
10.10.3 Support services
10.11 Basis Point Share (BPS) Analysis by Applications
10.12 Absolute $ Opportunity Assessment by Applications
10.13 Market Attractiveness Analysis by Applications
Chapter 11 Asia Pacific Analysis and Forecast
11.1 Introduction
11.2 Asia Pacific Market Size Forecast by Country
11.2.1 China
11.2.2 Japan
11.2.3 South Korea
11.2.4 India
11.2.5 Australia
11.2.6 South East Asia (SEA)
11.2.7 Rest of Asia Pacific (APAC)
11.3 Basis Point Share (BPS) Analysis by Country
11.4 Absolute $ Opportunity Assessment by Country
11.5 Market Attractiveness Analysis by Country
11.6 Asia Pacific Market Size Forecast by Type
11.6.1 On-premises
11.6.2 Cloud
11.7 Basis Point Share (BPS) Analysis by Type
11.8 Absolute $ Opportunity Assessment by Type
11.9 Market Attractiveness Analysis by Type
11.10 Asia Pacific Market Size Forecast by Applications
11.10.1 Integration and installation services
11.10.2 Consulting services
11.10.3 Support services
11.11 Basis Point Share (BPS) Analysis by Applications
11.12 Absolute $ Opportunity Assessment by Applications
11.13 Market Attractiveness Analysis by Applications
Chapter 12 Latin America Analysis and Forecast
12.1 Introduction
12.2 Latin America Market Size Forecast by Country
12.2.1 Brazil
12.2.2 Mexico
12.2.3 Rest of Latin America (LATAM)
12.3 Basis Point Share (BPS) Analysis by Country
12.4 Absolute $ Opportunity Assessment by Country
12.5 Market Attractiveness Analysis by Country
12.6 Latin America Market Size Forecast by Type
12.6.1 On-premises
12.6.2 Cloud
12.7 Basis Point Share (BPS) Analysis by Type
12.8 Absolute $ Opportunity Assessment by Type
12.9 Market Attractiveness Analysis by Type
12.10 Latin America Market Size Forecast by Applications
12.10.1 Integration and installation services
12.10.2 Consulting services
12.10.3 Support services
12.11 Basis Point Share (BPS) Analysis by Applications
12.12 Absolute $ Opportunity Assessment by Applications
12.13 Market Attractiveness Analysis by Applications
Chapter 13 Middle East & Africa (MEA) Analysis and Forecast
13.1 Introduction
13.2 Middle East & Africa (MEA) Market Size Forecast by Country
13.2.1 Saudi Arabia
13.2.2 South Africa
13.2.3 UAE
13.2.4 Rest of Middle East & Africa (MEA)
13.3 Basis Point Share (BPS) Analysis by Country
13.4 Absolute $ Opportunity Assessment by Country
13.5 Market Attractiveness Analysis by Country
13.6 Middle East & Africa (MEA) Market Size Forecast by Type
13.6.1 On-premises
13.6.2 Cloud
13.7 Basis Point Share (BPS) Analysis by Type
13.8 Absolute $ Opportunity Assessment by Type
13.9 Market Attractiveness Analysis by Type
13.10 Middle East & Africa (MEA) Market Size Forecast by Applications
13.10.1 Integration and installation services
13.10.2 Consulting services
13.10.3 Support services
13.11 Basis Point Share (BPS) Analysis by Applications
13.12 Absolute $ Opportunity Assessment by Applications
13.13 Market Attractiveness Analysis by Applications
Chapter 14 Competition Landscape
14.1 Telecom Order Management Market: Competitive Dashboard
14.2 Global Telecom Order Management Market: Market Share Analysis, 2019
14.3 Company Profiles (Details – Overview, Financials, Developments, Strategy)
14.3.1 Cerillion
14.3.2 Cognizant
14.3.3 Ericsson
14.3.4 IBM
14.3.5 Oracle
14.3.6 ChikPea
14.3.7 Comarch
14.3.8 Fujitsu
14.3.9 Intellibuzz
14.3.10 Mphasis
14.3.11 Neustar
14.3.12 Pegasystems
