Market Overview:
The global UC in SMBs market is expected to grow at a CAGR of 10.8% during the forecast period from 2018 to 2030. The growth of the market can be attributed to the increasing demand for cloud-based UC solutions and the growing trend of BYOD among small and medium enterprises (SMEs). North America is expected to hold the largest share of the global UC in SMBs market in 2018, followed by Europe and Asia Pacific. However, Asia Pacific is expected to witness the highest growth rate during the forecast period.
Product Definition:
UC is short for Unified Communications, which is a term used to describe a suite of tools that allow for unified messaging and communication. UC in SMBs is important because it allows for employees to communicate with each other more easily, whether they are in the office or out of the office. This can help to improve productivity and collaboration among employees.
On-Premise:
On-premise solutions are software and hardware based. It is a traditional way of deploying applications, which involves installing the solution on the end user's computers so that all future developments, customizations, and support services can be controlled by the company itself. In other words, it gives complete control to companies for managing their IT infrastructure as well as data protection.
Cloud-Based:
Cloud-based solutions are software-as-a-service applications that provide a platform for the management of business operations. The UC in SMBs market is expected to witness significant growth owing to the increasing demand for cloud technology and services by small & medium enterprises (SMEs). Cloud computing offers benefits such as increased storage space, streamlined data access, remote accessibility from any location, and cost efficiency. These benefits are anticipated to drive market growth over the forecast period.
Application Insights:
The medium enterprise segment dominated the global UC in SMBs market, accounting for over 45.0% share of the total revenue in 2017. The growth can be attributed to increasing demand from mid-sized businesses that require advanced features and functionality but are not ready to make investments for large infrastructure yet. Furthermore, these companies need a cost-effective solution that can be deployed quickly while maintaining high security standards and meeting regulatory requirements.
Cloud-based UC solutions offer various benefits including ease of use, scalability & flexibility on demand, operational efficiency and improved manageability which is driving their adoption among small & medium sized businesses (SMBs). These companies have limited IT resources so they opt for cloud based unified communications as it helps them focus on their core business operations without spending time on complex administrative tasks or technical knowledge about network infrastructure and operating systems required to set up a communication system properly. Moreover, these solutions are compatible with different devices such as smartphones, laptops etc.
Regional Analysis:
North America dominated the global small and medium business by market capitalization. The U.S., in particular, is a major contributor to the regional market growth owing to factors such as high internet penetration, technological advancements, and presence of key vendors in the region. Moreover, SMBs are more comfortable adopting cloud-based solutions due to their affordability and ease of use as compared to on-premise solutions.
Asia Pacific is expected to be one of the fastest growing regions over the forecast period owing its increasing adoption rate for Global UC in small & medium businesses along with developing economies such as China & India which have a large number of SMBs that need UC platform for collaboration purposes thereby driving demand across these regions globally.
Growth Factors:
- Increased demand for UC due to the proliferation of mobile devices and BYOD policies in SMBs.
- The growing trend of remote working and telecommuting, which is facilitated by UC solutions.
- The increasing need for businesses to be more agile and responsive to customer needs, which can be achieved through the use of UC tools that improve communication and collaboration among employees.
- The rising cost of traditional telecom services, which is making UC solutions a more affordable option for SMBs.
- The growing popularity of cloud-based Unified Communications solutions, which makes it easier for SMBs to get started with UC without having to invest in on-premises infrastructure
Scope Of The Report
Report Attributes
Report Details
Report Title
UC in SMBs Market Research Report
By Type
On-Premise, Cloud-Based
By Application
Medium Enterprise, Small Enterprise
By Companies
Avaya, Cisco, Microsoft, Polycom, Unify
Regions Covered
North America, Europe, APAC, Latin America, MEA
Base Year
2021
Historical Year
2019 to 2020 (Data from 2010 can be provided as per availability)
Forecast Year
2030
Number of Pages
250
Number of Tables & Figures
175
Customization Available
Yes, the report can be customized as per your need.
Global UC in SMBs Market Report Segments:
The global UC in SMBs market is segmented on the basis of:
Types
On-Premise, Cloud-Based
The product segment provides information about the market share of each product and the respective CAGR during the forecast period. It lays out information about the product pricing parameters, trends, and profits that provides in-depth insights of the market. Furthermore, it discusses latest product developments & innovation in the market.
Applications
Medium Enterprise, Small Enterprise
The application segment fragments various applications of the product and provides information on the market share and growth rate of each application segment. It discusses the potential future applications of the products and driving and restraining factors of each application segment.
Some of the companies that are profiled in this report are:
- Avaya
- Cisco
- Microsoft
- Polycom
- Unify
Highlights of The UC in SMBs Market Report:
- The market structure and projections for the coming years.
- Drivers, restraints, opportunities, and current trends of market.
- Historical data and forecast.
- Estimations for the forecast period 2030.
- Developments and trends in the market.
- By Type:
- On-Premise
- Cloud-Based
- By Application:
- Medium Enterprise
- Small Enterprise
- Market scenario by region, sub-region, and country.
- Market share of the market players, company profiles, product specifications, SWOT analysis, and competitive landscape.
- Analysis regarding upstream raw materials, downstream demand, and current market dynamics.
- Government Policies, Macro & Micro economic factors are also included in the report.
We have studied the UC in SMBs Market in 360 degrees via. both primary & secondary research methodologies. This helped us in building an understanding of the current market dynamics, supply-demand gap, pricing trends, product preferences, consumer patterns & so on. The findings were further validated through primary research with industry experts & opinion leaders across countries. The data is further compiled & validated through various market estimation & data validation methodologies. Further, we also have our in-house data forecasting model to predict market growth up to 2030.
Regional Analysis
- North America
- Europe
- Asia Pacific
- Middle East & Africa
- Latin America
Note: A country of choice can be added in the report at no extra cost. If more than one country needs to be added, the research quote will vary accordingly.
The geographical analysis part of the report provides information about the product sales in terms of volume and revenue in regions. It lays out potential opportunities for the new entrants, emerging players, and major players in the region. The regional analysis is done after considering the socio-economic factors and government regulations of the countries in the regions.
How you may use our products:
- Correctly Positioning New Products
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8 Reasons to Buy This Report
- Includes a Chapter on the Impact of COVID-19 Pandemic On the Market
- Report Prepared After Conducting Interviews with Industry Experts & Top Designates of the Companies in the Market
- Implemented Robust Methodology to Prepare the Report
- Includes Graphs, Statistics, Flowcharts, and Infographics to Save Time
- Industry Growth Insights Provides 24/5 Assistance Regarding the Doubts in the Report
- Provides Information About the Top-winning Strategies Implemented by Industry Players.
- In-depth Insights On the Market Drivers, Restraints, Opportunities, and Threats
- Customization of the Report Available
Frequently Asked Questions?
UC is a subscription management platform that helps small businesses manage their subscriptions and renewals. It provides tools to help businesses keep track of their subscriptions, identify potential savings, and manage customer relationships.
Some of the major players in the uc in smbs market are Avaya, Cisco, Microsoft, Polycom, Unify.
The uc in smbs market is expected to grow at a compound annual growth rate of 10.8%.
Chapter 1 Executive Summary
Chapter 2 Assumptions and Acronyms Used
Chapter 3 Research Methodology
Chapter 4 UC in SMBs Market Overview
4.1 Introduction
4.1.1 Market Taxonomy
4.1.2 Market Definition
4.1.3 Macro-Economic Factors Impacting the Market Growth
4.2 UC in SMBs Market Dynamics
4.2.1 Market Drivers
4.2.2 Market Restraints
4.2.3 Market Opportunity
4.3 UC in SMBs Market - Supply Chain Analysis
4.3.1 List of Key Suppliers
4.3.2 List of Key Distributors
4.3.3 List of Key Consumers
4.4 Key Forces Shaping the UC in SMBs Market
4.4.1 Bargaining Power of Suppliers
4.4.2 Bargaining Power of Buyers
4.4.3 Threat of Substitution
4.4.4 Threat of New Entrants
4.4.5 Competitive Rivalry
4.5 Global UC in SMBs Market Size & Forecast, 2018-2028
4.5.1 UC in SMBs Market Size and Y-o-Y Growth
4.5.2 UC in SMBs Market Absolute $ Opportunity
Chapter 5 Global UC in SMBs Market Analysis and Forecast by Type
5.1 Introduction
5.1.1 Key Market Trends & Growth Opportunities by Type
5.1.2 Basis Point Share (BPS) Analysis by Type
5.1.3 Absolute $ Opportunity Assessment by Type
5.2 UC in SMBs Market Size Forecast by Type
5.2.1 On-Premise
5.2.2 Cloud-Based
5.3 Market Attractiveness Analysis by Type
Chapter 6 Global UC in SMBs Market Analysis and Forecast by Applications
6.1 Introduction
6.1.1 Key Market Trends & Growth Opportunities by Applications
6.1.2 Basis Point Share (BPS) Analysis by Applications
6.1.3 Absolute $ Opportunity Assessment by Applications
6.2 UC in SMBs Market Size Forecast by Applications
6.2.1 Medium Enterprise
6.2.2 Small Enterprise
6.3 Market Attractiveness Analysis by Applications
Chapter 7 Global UC in SMBs Market Analysis and Forecast by Region
7.1 Introduction
7.1.1 Key Market Trends & Growth Opportunities by Region
7.1.2 Basis Point Share (BPS) Analysis by Region
7.1.3 Absolute $ Opportunity Assessment by Region
7.2 UC in SMBs Market Size Forecast by Region
7.2.1 North America
7.2.2 Europe
7.2.3 Asia Pacific
7.2.4 Latin America
7.2.5 Middle East & Africa (MEA)
7.3 Market Attractiveness Analysis by Region
Chapter 8 Coronavirus Disease (COVID-19) Impact
8.1 Introduction
8.2 Current & Future Impact Analysis
8.3 Economic Impact Analysis
8.4 Government Policies
8.5 Investment Scenario
Chapter 9 North America UC in SMBs Analysis and Forecast
9.1 Introduction
9.2 North America UC in SMBs Market Size Forecast by Country
9.2.1 U.S.
9.2.2 Canada
9.3 Basis Point Share (BPS) Analysis by Country
9.4 Absolute $ Opportunity Assessment by Country
9.5 Market Attractiveness Analysis by Country
9.6 North America UC in SMBs Market Size Forecast by Type
9.6.1 On-Premise
9.6.2 Cloud-Based
9.7 Basis Point Share (BPS) Analysis by Type
9.8 Absolute $ Opportunity Assessment by Type
9.9 Market Attractiveness Analysis by Type
9.10 North America UC in SMBs Market Size Forecast by Applications
9.10.1 Medium Enterprise
9.10.2 Small Enterprise
9.11 Basis Point Share (BPS) Analysis by Applications
9.12 Absolute $ Opportunity Assessment by Applications
9.13 Market Attractiveness Analysis by Applications
Chapter 10 Europe UC in SMBs Analysis and Forecast
10.1 Introduction
10.2 Europe UC in SMBs Market Size Forecast by Country
10.2.1 Germany
10.2.2 France
10.2.3 Italy
10.2.4 U.K.
10.2.5 Spain
10.2.6 Russia
10.2.7 Rest of Europe
10.3 Basis Point Share (BPS) Analysis by Country
10.4 Absolute $ Opportunity Assessment by Country
10.5 Market Attractiveness Analysis by Country
10.6 Europe UC in SMBs Market Size Forecast by Type
10.6.1 On-Premise
10.6.2 Cloud-Based
10.7 Basis Point Share (BPS) Analysis by Type
10.8 Absolute $ Opportunity Assessment by Type
10.9 Market Attractiveness Analysis by Type
10.10 Europe UC in SMBs Market Size Forecast by Applications
10.10.1 Medium Enterprise
10.10.2 Small Enterprise
10.11 Basis Point Share (BPS) Analysis by Applications
10.12 Absolute $ Opportunity Assessment by Applications
10.13 Market Attractiveness Analysis by Applications
Chapter 11 Asia Pacific UC in SMBs Analysis and Forecast
11.1 Introduction
11.2 Asia Pacific UC in SMBs Market Size Forecast by Country
11.2.1 China
11.2.2 Japan
11.2.3 South Korea
11.2.4 India
11.2.5 Australia
11.2.6 South East Asia (SEA)
11.2.7 Rest of Asia Pacific (APAC)
11.3 Basis Point Share (BPS) Analysis by Country
11.4 Absolute $ Opportunity Assessment by Country
11.5 Market Attractiveness Analysis by Country
11.6 Asia Pacific UC in SMBs Market Size Forecast by Type
11.6.1 On-Premise
11.6.2 Cloud-Based
11.7 Basis Point Share (BPS) Analysis by Type
11.8 Absolute $ Opportunity Assessment by Type
11.9 Market Attractiveness Analysis by Type
11.10 Asia Pacific UC in SMBs Market Size Forecast by Applications
11.10.1 Medium Enterprise
11.10.2 Small Enterprise
11.11 Basis Point Share (BPS) Analysis by Applications
11.12 Absolute $ Opportunity Assessment by Applications
11.13 Market Attractiveness Analysis by Applications
Chapter 12 Latin America UC in SMBs Analysis and Forecast
12.1 Introduction
12.2 Latin America UC in SMBs Market Size Forecast by Country
12.2.1 Brazil
12.2.2 Mexico
12.2.3 Rest of Latin America (LATAM)
12.3 Basis Point Share (BPS) Analysis by Country
12.4 Absolute $ Opportunity Assessment by Country
12.5 Market Attractiveness Analysis by Country
12.6 Latin America UC in SMBs Market Size Forecast by Type
12.6.1 On-Premise
12.6.2 Cloud-Based
12.7 Basis Point Share (BPS) Analysis by Type
12.8 Absolute $ Opportunity Assessment by Type
12.9 Market Attractiveness Analysis by Type
12.10 Latin America UC in SMBs Market Size Forecast by Applications
12.10.1 Medium Enterprise
12.10.2 Small Enterprise
12.11 Basis Point Share (BPS) Analysis by Applications
12.12 Absolute $ Opportunity Assessment by Applications
12.13 Market Attractiveness Analysis by Applications
Chapter 13 Middle East & Africa (MEA) UC in SMBs Analysis and Forecast
13.1 Introduction
13.2 Middle East & Africa (MEA) UC in SMBs Market Size Forecast by Country
13.2.1 Saudi Arabia
13.2.2 South Africa
13.2.3 UAE
13.2.4 Rest of Middle East & Africa (MEA)
13.3 Basis Point Share (BPS) Analysis by Country
13.4 Absolute $ Opportunity Assessment by Country
13.5 Market Attractiveness Analysis by Country
13.6 Middle East & Africa (MEA) UC in SMBs Market Size Forecast by Type
13.6.1 On-Premise
13.6.2 Cloud-Based
13.7 Basis Point Share (BPS) Analysis by Type
13.8 Absolute $ Opportunity Assessment by Type
13.9 Market Attractiveness Analysis by Type
13.10 Middle East & Africa (MEA) UC in SMBs Market Size Forecast by Applications
13.10.1 Medium Enterprise
13.10.2 Small Enterprise
13.11 Basis Point Share (BPS) Analysis by Applications
13.12 Absolute $ Opportunity Assessment by Applications
13.13 Market Attractiveness Analysis by Applications
Chapter 14 Competition Landscape
14.1 UC in SMBs Market: Competitive Dashboard
14.2 Global UC in SMBs Market: Market Share Analysis, 2019
14.3 Company Profiles (Details – Overview, Financials, Developments, Strategy)
14.3.1 Avaya
14.3.2 Cisco
14.3.3 Microsoft
14.3.4 Polycom
14.3.5 Unify
