Market Overview:
The global user experience (UX) design services market is expected to grow at a CAGR of 16.5% during the forecast period from 2018 to 2030. The growth in this market can be attributed to the increasing demand for better user experience among end users, growing adoption of digital technologies, and rising number of internet users across the globe. The global user experience (UX) design services market is segmented on the basis of type into online service and offline service. The online service segment is expected to grow at a higher CAGR during the forecast period as compared to offline service segment owing to its advantages such as low cost, easy accessibility, and wide reach. On the basis of application, large enterprises are expected to hold a larger share in the global user experience (UX) design services market than SMEs during the forecast period. This can be attributed due high spending power possessed by large enterprises coupled with their growing focus on improving customer satisfaction levels through better UX designs.
Product Definition:
User experience (UX) design services focus on making sure a website or app is easy to use and provides the right level of functionality for the target audience. They also work to ensure that all interactions with the site or app are positive ones, from sign-up through to checkout and beyond. In short, user experience design is all about creating a great first impression and ensuring that customers keep coming back.
Online Service:
Online service is a software-as-a-service (SaaS) model that provides an interface to the end user or customer through a website. The online service includes web hosting, domain name registration, e-mail address registration and management, data storage facility on cloud computing technology for business purposes; it also offers various services such as online database processing and remote desktop sharing.
Offline Service:
Offline service is a term used for the physical presence of the company's representatives in a retail store, office or home to assist customers. The offline service plays an important role in user experience design services as it helps understand customer requirements and improves their buying experience by providing information on various products available in the market.
The growing trend of brick and mortar stores has been crucial to business growth over recent years.
Application Insights:
The large enterprises segment held the largest market share in 2017. This is attributed to the presence of a strong IT industry in developed countries such as U.S., Germany, and France which has resulted in increased adoption of advanced technologies such as Internet, Intranet, Extranet and Smartphone among large enterprises to improve their internal operations. The need for improving customer experience within large organizations has become critical owing to the increasing number of digital channels through which customers interact with businesses including online, mobile, social media and brick-and-mortar stores. As a result, user experience designers have been employed by these organizations for developing innovative solutions that deliver an exceptional customer experience across all channels.
The small & medium-sized enterprise (SME) segment is expected register the fastest CAGR over the forecast period due to increasing penetration of smart devices coupled with improved access to information technology resources by SMEs across various regions including North America.
Regional Analysis:
North America dominated the global market in 2017. The region is expected to continue its dominance over the forecast period as well. This can be attributed to increasing investments by companies in developing their online and offline channels of service delivery, thus ensuring a high level of customer satisfaction. Moreover, growing adoption of advanced technologies such as Artificial Intelligence (AI), Machine Learning (ML), Robotic Process Automation (RPA) among others are contributing significantly to regional growth.
Asia Pacific is anticipated to witness significant growth over the forecast period owing to rising demand for digital services from enterprises and consumers alike across various industry verticals including retail, telecom, banking & financial services, government & education sectors in countries such as China and India among other emerging economies). Furthermore; increasing disposable income levels coupled with rapid urbanization are also driving demand for consumer electronics products resulting into increased sales at retailers which will further drive regional market growth during the forecast period to 2030 (estimated).
Growth Factors:
- Increasing demand for better user experience (UX) design in web and mobile applications
- Rapid growth of e-commerce and m-commerce sectors
- Rising demand for customised UX design services
- Growing trend of BYOD (Bring Your Own Device) in organisations
- Proliferation of new technologies and devices
Scope Of The Report
Report Attributes
Report Details
Report Title
User Experience (UX) Design Services Market Research Report
By Type
Online Service, Offline Service
By Application
Large Enterprises, SMEs
By Companies
ChopDawg Studios, WebiMax, SmartSites, Dribbble, BKKR, Brio, Cactus, Canvasunited, Chetu, IMOBDEV Technologies, ITechArt, Infogain, Six & Flow, Omnicom Group, Thanx Media, Bethel Web Design Company, Creasant Digital
Regions Covered
North America, Europe, APAC, Latin America, MEA
Base Year
2021
Historical Year
2019 to 2020 (Data from 2010 can be provided as per availability)
Forecast Year
2030
Number of Pages
216
Number of Tables & Figures
152
Customization Available
Yes, the report can be customized as per your need.
Global User Experience (UX) Design Services Market Report Segments:
The global User Experience (UX) Design Services market is segmented on the basis of:
Types
Online Service, Offline Service
The product segment provides information about the market share of each product and the respective CAGR during the forecast period. It lays out information about the product pricing parameters, trends, and profits that provides in-depth insights of the market. Furthermore, it discusses latest product developments & innovation in the market.
Applications
Large Enterprises, SMEs
The application segment fragments various applications of the product and provides information on the market share and growth rate of each application segment. It discusses the potential future applications of the products and driving and restraining factors of each application segment.
Some of the companies that are profiled in this report are:
- ChopDawg Studios
- WebiMax
- SmartSites
- Dribbble
- BKKR
- Brio
- Cactus
- Canvasunited
- Chetu
- IMOBDEV Technologies
- ITechArt
- Infogain
- Six & Flow
- Omnicom Group
- Thanx Media
- Bethel Web Design Company
- Creasant Digital
Highlights of The User Experience (UX) Design Services Market Report:
- The market structure and projections for the coming years.
- Drivers, restraints, opportunities, and current trends of market.
- Historical data and forecast.
- Estimations for the forecast period 2030.
- Developments and trends in the market.
- By Type:
- Online Service
- Offline Service
- By Application:
- Large Enterprises
- SMEs
- Market scenario by region, sub-region, and country.
- Market share of the market players, company profiles, product specifications, SWOT analysis, and competitive landscape.
- Analysis regarding upstream raw materials, downstream demand, and current market dynamics.
- Government Policies, Macro & Micro economic factors are also included in the report.
We have studied the User Experience (UX) Design Services Market in 360 degrees via. both primary & secondary research methodologies. This helped us in building an understanding of the current market dynamics, supply-demand gap, pricing trends, product preferences, consumer patterns & so on. The findings were further validated through primary research with industry experts & opinion leaders across countries. The data is further compiled & validated through various market estimation & data validation methodologies. Further, we also have our in-house data forecasting model to predict market growth up to 2030.
Regional Analysis
- North America
- Europe
- Asia Pacific
- Middle East & Africa
- Latin America
Note: A country of choice can be added in the report at no extra cost. If more than one country needs to be added, the research quote will vary accordingly.
The geographical analysis part of the report provides information about the product sales in terms of volume and revenue in regions. It lays out potential opportunities for the new entrants, emerging players, and major players in the region. The regional analysis is done after considering the socio-economic factors and government regulations of the countries in the regions.
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8 Reasons to Buy This Report
- Includes a Chapter on the Impact of COVID-19 Pandemic On the Market
- Report Prepared After Conducting Interviews with Industry Experts & Top Designates of the Companies in the Market
- Implemented Robust Methodology to Prepare the Report
- Includes Graphs, Statistics, Flowcharts, and Infographics to Save Time
- Industry Growth Insights Provides 24/5 Assistance Regarding the Doubts in the Report
- Provides Information About the Top-winning Strategies Implemented by Industry Players.
- In-depth Insights On the Market Drivers, Restraints, Opportunities, and Threats
- Customization of the Report Available
Frequently Asked Questions?
User experience design services are a type of design that focus on the useru2019s experience with a product or service. UX designers work with clients to create designs that make users happy and help them complete tasks more easily. They may also work with clients to improve the usability of their websites, apps, or other digital products.
Some of the major companies in the user experience (ux) design services market are ChopDawg Studios, WebiMax, SmartSites, Dribbble, BKKR, Brio, Cactus, Canvasunited, Chetu, IMOBDEV Technologies, ITechArt, Infogain, Six & Flow, Omnicom Group, Thanx Media, Bethel Web Design Company, Creasant Digital.
The user experience (ux) design services market is expected to grow at a compound annual growth rate of 16.5%.
Chapter 1 Executive Summary
Chapter 2 Assumptions and Acronyms Used
Chapter 3 Research Methodology
Chapter 4 User Experience (UX) Design Services Market Overview 4.1 Introduction 4.1.1 Market Taxonomy 4.1.2 Market Definition 4.1.3 Macro-Economic Factors Impacting the Market Growth 4.2 User Experience (UX) Design Services Market Dynamics 4.2.1 Market Drivers 4.2.2 Market Restraints 4.2.3 Market Opportunity 4.3 User Experience (UX) Design Services Market - Supply Chain Analysis 4.3.1 List of Key Suppliers 4.3.2 List of Key Distributors 4.3.3 List of Key Consumers 4.4 Key Forces Shaping the User Experience (UX) Design Services Market 4.4.1 Bargaining Power of Suppliers 4.4.2 Bargaining Power of Buyers 4.4.3 Threat of Substitution 4.4.4 Threat of New Entrants 4.4.5 Competitive Rivalry 4.5 Global User Experience (UX) Design Services Market Size & Forecast, 2018-2028 4.5.1 User Experience (UX) Design Services Market Size and Y-o-Y Growth 4.5.2 User Experience (UX) Design Services Market Absolute $ Opportunity
Chapter 5 Global User Experience (UX) Design Services Market Analysis and Forecast by Type
5.1 Introduction
5.1.1 Key Market Trends & Growth Opportunities by Type
5.1.2 Basis Point Share (BPS) Analysis by Type
5.1.3 Absolute $ Opportunity Assessment by Type
5.2 User Experience (UX) Design Services Market Size Forecast by Type
5.2.1 Online Service
5.2.2 Offline Service
5.3 Market Attractiveness Analysis by Type
Chapter 6 Global User Experience (UX) Design Services Market Analysis and Forecast by Applications
6.1 Introduction
6.1.1 Key Market Trends & Growth Opportunities by Applications
6.1.2 Basis Point Share (BPS) Analysis by Applications
6.1.3 Absolute $ Opportunity Assessment by Applications
6.2 User Experience (UX) Design Services Market Size Forecast by Applications
6.2.1 Large Enterprises
6.2.2 SMEs
6.3 Market Attractiveness Analysis by Applications
Chapter 7 Global User Experience (UX) Design Services Market Analysis and Forecast by Region
7.1 Introduction
7.1.1 Key Market Trends & Growth Opportunities by Region
7.1.2 Basis Point Share (BPS) Analysis by Region
7.1.3 Absolute $ Opportunity Assessment by Region
7.2 User Experience (UX) Design Services Market Size Forecast by Region
7.2.1 North America
7.2.2 Europe
7.2.3 Asia Pacific
7.2.4 Latin America
7.2.5 Middle East & Africa (MEA)
7.3 Market Attractiveness Analysis by Region
Chapter 8 Coronavirus Disease (COVID-19) Impact
8.1 Introduction
8.2 Current & Future Impact Analysis
8.3 Economic Impact Analysis
8.4 Government Policies
8.5 Investment Scenario
Chapter 9 North America User Experience (UX) Design Services Analysis and Forecast
9.1 Introduction
9.2 North America User Experience (UX) Design Services Market Size Forecast by Country
9.2.1 U.S.
9.2.2 Canada
9.3 Basis Point Share (BPS) Analysis by Country
9.4 Absolute $ Opportunity Assessment by Country
9.5 Market Attractiveness Analysis by Country
9.6 North America User Experience (UX) Design Services Market Size Forecast by Type
9.6.1 Online Service
9.6.2 Offline Service
9.7 Basis Point Share (BPS) Analysis by Type
9.8 Absolute $ Opportunity Assessment by Type
9.9 Market Attractiveness Analysis by Type
9.10 North America User Experience (UX) Design Services Market Size Forecast by Applications
9.10.1 Large Enterprises
9.10.2 SMEs
9.11 Basis Point Share (BPS) Analysis by Applications
9.12 Absolute $ Opportunity Assessment by Applications
9.13 Market Attractiveness Analysis by Applications
Chapter 10 Europe User Experience (UX) Design Services Analysis and Forecast
10.1 Introduction
10.2 Europe User Experience (UX) Design Services Market Size Forecast by Country
10.2.1 Germany
10.2.2 France
10.2.3 Italy
10.2.4 U.K.
10.2.5 Spain
10.2.6 Russia
10.2.7 Rest of Europe
10.3 Basis Point Share (BPS) Analysis by Country
10.4 Absolute $ Opportunity Assessment by Country
10.5 Market Attractiveness Analysis by Country
10.6 Europe User Experience (UX) Design Services Market Size Forecast by Type
10.6.1 Online Service
10.6.2 Offline Service
10.7 Basis Point Share (BPS) Analysis by Type
10.8 Absolute $ Opportunity Assessment by Type
10.9 Market Attractiveness Analysis by Type
10.10 Europe User Experience (UX) Design Services Market Size Forecast by Applications
10.10.1 Large Enterprises
10.10.2 SMEs
10.11 Basis Point Share (BPS) Analysis by Applications
10.12 Absolute $ Opportunity Assessment by Applications
10.13 Market Attractiveness Analysis by Applications
Chapter 11 Asia Pacific User Experience (UX) Design Services Analysis and Forecast
11.1 Introduction
11.2 Asia Pacific User Experience (UX) Design Services Market Size Forecast by Country
11.2.1 China
11.2.2 Japan
11.2.3 South Korea
11.2.4 India
11.2.5 Australia
11.2.6 South East Asia (SEA)
11.2.7 Rest of Asia Pacific (APAC)
11.3 Basis Point Share (BPS) Analysis by Country
11.4 Absolute $ Opportunity Assessment by Country
11.5 Market Attractiveness Analysis by Country
11.6 Asia Pacific User Experience (UX) Design Services Market Size Forecast by Type
11.6.1 Online Service
11.6.2 Offline Service
11.7 Basis Point Share (BPS) Analysis by Type
11.8 Absolute $ Opportunity Assessment by Type
11.9 Market Attractiveness Analysis by Type
11.10 Asia Pacific User Experience (UX) Design Services Market Size Forecast by Applications
11.10.1 Large Enterprises
11.10.2 SMEs
11.11 Basis Point Share (BPS) Analysis by Applications
11.12 Absolute $ Opportunity Assessment by Applications
11.13 Market Attractiveness Analysis by Applications
Chapter 12 Latin America User Experience (UX) Design Services Analysis and Forecast
12.1 Introduction
12.2 Latin America User Experience (UX) Design Services Market Size Forecast by Country
12.2.1 Brazil
12.2.2 Mexico
12.2.3 Rest of Latin America (LATAM)
12.3 Basis Point Share (BPS) Analysis by Country
12.4 Absolute $ Opportunity Assessment by Country
12.5 Market Attractiveness Analysis by Country
12.6 Latin America User Experience (UX) Design Services Market Size Forecast by Type
12.6.1 Online Service
12.6.2 Offline Service
12.7 Basis Point Share (BPS) Analysis by Type
12.8 Absolute $ Opportunity Assessment by Type
12.9 Market Attractiveness Analysis by Type
12.10 Latin America User Experience (UX) Design Services Market Size Forecast by Applications
12.10.1 Large Enterprises
12.10.2 SMEs
12.11 Basis Point Share (BPS) Analysis by Applications
12.12 Absolute $ Opportunity Assessment by Applications
12.13 Market Attractiveness Analysis by Applications
Chapter 13 Middle East & Africa (MEA) User Experience (UX) Design Services Analysis and Forecast
13.1 Introduction
13.2 Middle East & Africa (MEA) User Experience (UX) Design Services Market Size Forecast by Country
13.2.1 Saudi Arabia
13.2.2 South Africa
13.2.3 UAE
13.2.4 Rest of Middle East & Africa (MEA)
13.3 Basis Point Share (BPS) Analysis by Country
13.4 Absolute $ Opportunity Assessment by Country
13.5 Market Attractiveness Analysis by Country
13.6 Middle East & Africa (MEA) User Experience (UX) Design Services Market Size Forecast by Type
13.6.1 Online Service
13.6.2 Offline Service
13.7 Basis Point Share (BPS) Analysis by Type
13.8 Absolute $ Opportunity Assessment by Type
13.9 Market Attractiveness Analysis by Type
13.10 Middle East & Africa (MEA) User Experience (UX) Design Services Market Size Forecast by Applications
13.10.1 Large Enterprises
13.10.2 SMEs
13.11 Basis Point Share (BPS) Analysis by Applications
13.12 Absolute $ Opportunity Assessment by Applications
13.13 Market Attractiveness Analysis by Applications
Chapter 14 Competition Landscape
14.1 User Experience (UX) Design Services Market: Competitive Dashboard
14.2 Global User Experience (UX) Design Services Market: Market Share Analysis, 2019
14.3 Company Profiles (Details – Overview, Financials, Developments, Strategy)
14.3.1 ChopDawg Studios
14.3.2 WebiMax
14.3.3 SmartSites
14.3.4 Dribbble
14.3.5 BKKR
14.3.6 Brio
14.3.7 Cactus
14.3.8 Canvasunited
14.3.9 Chetu
14.3.10 IMOBDEV Technologies
14.3.11 ITechArt
14.3.12 Infogain
14.3.13 Six & Flow
14.3.14 Omnicom Group
14.3.15 Thanx Media
14.3.16 Bethel Web Design Company
14.3.17 Creasant Digital