Market Overview:
The global voice of the employee (VoE) software market is expected to grow at a CAGR of 10.8% during the forecast period from 2018 to 2030. The growth in this market can be attributed to the increasing demand for VoE software from SMEs and large enterprises across different regions. Additionally, the growing trend of digitization is also contributing to the growth of this market. On-premise VoE software held a major share of the global VoE software market in 2017 and is expected to continue its dominance during the forecast period.
Product Definition:
Voice of the Employee (VoE) software is used to capture employee feedback and opinions on various aspects of their work experience. This feedback can be used to improve employee satisfaction, communication, and productivity. The importance of VoE software lies in its ability to give employers a better understanding of what their employees want and need in order to create a more positive work environment.
On-premise:
On-premise software is a type of Voice of the Employee (VoE) Software that is installed and used on the end user's system, which may be a computer or mobile device. On-premise solutions are integrated into an organization's existing infrastructure; they are not hosted by cloud service providers. The end users access such solutions through their computers or mobile devices connected to the organization's network.
Cloud Based:
Cloud-based solutions are used to store the recorded data and provide it to the concerned authorities in case of any fraud or theft. The solution is hosted by a third party and can be accessed from anywhere in the world. It helps organizations achieve cost efficiency, increase productivity, improve collaboration among teams, automate time-intensive tasks, reduce manual effort for improving processes & workflows and deliver accurate results with minimal human intervention.
Application Insights:
The Small and Medium-sized Enterprises (SMEs) application segment accounted for the largest revenue share of over 60% in 2017. The adoption of VoE software by SMEs to manage their human resources is gaining traction owing to its many advantages such as real-time communication, video & audio conferencing, easy access to past conversations, collaboration tools among others. A large number of small businesses lack a proper communication infrastructure that can hamper their growth prospects. The adoption of VoIP technology has helped SMEs in mitigating this challenge and enabling them to communicate efficiently with employees across the globe.
The Large Enterprise application segment is expected witness significant growth over the forecast period owing to its ability deliver high performance telephony features while retaining existing applications and customizing settings as per specific requirements.
Regional Analysis:
North America dominated the global market in 2017. The region is expected to maintain its position during the forecast period. This growth can be attributed to several factors such as increasing adoption of technology by SMEs, which leads them to opt for voice-enabled solutions over traditional ones, and large enterprises opting for cloud-based VoE software owing to their benefits such as easy deployment and maintenance costs. Moreover, high demand for improved customer service has led North American companies into adopting these solutions thereby boosting regional growth.
Asia Pacific is anticipated to witness significant growth over the next eight years owing with increased adoption of cloud based VoE software by enterprises located in countries like China and India due to their benefits such as cost reduction, enhanced productivity among others; however this may also lead small & medium enterprises (SMEs) located in these countries into adopting these solutions thereby driving regional market growth.
Growth Factors:
- Increasing demand for employee engagement and communication solutions
- Rising awareness of the benefits of VoE software among businesses
- Growing number of vendors in the market providing a variety of VoE software solutions
- Proliferation of mobile devices and apps that support VoE software features
- Emergence of big data and analytics capabilities to help organizations better understand employee feedback
Scope Of The Report
Report Attributes
Report Details
Report Title
Voice of the Employee (VoE) Software Market Research Report
By Type
On-premise, Cloud Based
By Application
SMEs, Large Enterprises
By Companies
MaritzCX, Confirmit, MeaningCloud, QuestionPro, InMoment, SATISFYD, Upland Software, Avius, Smart Service Desk, nCore HR, Synopticom
Regions Covered
North America, Europe, APAC, Latin America, MEA
Base Year
2021
Historical Year
2019 to 2020 (Data from 2010 can be provided as per availability)
Forecast Year
2030
Number of Pages
132
Number of Tables & Figures
93
Customization Available
Yes, the report can be customized as per your need.
Global Voice of the Employee (VoE) Software Market Report Segments:
The global Voice of the Employee (VoE) Software market is segmented on the basis of:
Types
On-premise, Cloud Based
The product segment provides information about the market share of each product and the respective CAGR during the forecast period. It lays out information about the product pricing parameters, trends, and profits that provides in-depth insights of the market. Furthermore, it discusses latest product developments & innovation in the market.
Applications
SMEs, Large Enterprises
The application segment fragments various applications of the product and provides information on the market share and growth rate of each application segment. It discusses the potential future applications of the products and driving and restraining factors of each application segment.
Some of the companies that are profiled in this report are:
- MaritzCX
- Confirmit
- MeaningCloud
- QuestionPro
- InMoment
- SATISFYD
- Upland Software
- Avius
- Smart Service Desk
- nCore HR
- Synopticom
Highlights of The Voice of the Employee (VoE) Software Market Report:
- The market structure and projections for the coming years.
- Drivers, restraints, opportunities, and current trends of market.
- Historical data and forecast.
- Estimations for the forecast period 2030.
- Developments and trends in the market.
- By Type:
- On-premise
- Cloud Based
- By Application:
- SMEs
- Large Enterprises
- Market scenario by region, sub-region, and country.
- Market share of the market players, company profiles, product specifications, SWOT analysis, and competitive landscape.
- Analysis regarding upstream raw materials, downstream demand, and current market dynamics.
- Government Policies, Macro & Micro economic factors are also included in the report.
We have studied the Voice of the Employee (VoE) Software Market in 360 degrees via. both primary & secondary research methodologies. This helped us in building an understanding of the current market dynamics, supply-demand gap, pricing trends, product preferences, consumer patterns & so on. The findings were further validated through primary research with industry experts & opinion leaders across countries. The data is further compiled & validated through various market estimation & data validation methodologies. Further, we also have our in-house data forecasting model to predict market growth up to 2030.
Regional Analysis
- North America
- Europe
- Asia Pacific
- Middle East & Africa
- Latin America
Note: A country of choice can be added in the report at no extra cost. If more than one country needs to be added, the research quote will vary accordingly.
The geographical analysis part of the report provides information about the product sales in terms of volume and revenue in regions. It lays out potential opportunities for the new entrants, emerging players, and major players in the region. The regional analysis is done after considering the socio-economic factors and government regulations of the countries in the regions.
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- Correctly Positioning New Products
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8 Reasons to Buy This Report
- Includes a Chapter on the Impact of COVID-19 Pandemic On the Market
- Report Prepared After Conducting Interviews with Industry Experts & Top Designates of the Companies in the Market
- Implemented Robust Methodology to Prepare the Report
- Includes Graphs, Statistics, Flowcharts, and Infographics to Save Time
- Industry Growth Insights Provides 24/5 Assistance Regarding the Doubts in the Report
- Provides Information About the Top-winning Strategies Implemented by Industry Players.
- In-depth Insights On the Market Drivers, Restraints, Opportunities, and Threats
- Customization of the Report Available
Frequently Asked Questions?
Voice of the Employee (VoE) software is a computer program that helps employees communicate with their employers. VoE can be used to send and receive messages, make phone calls, and access email.
Some of the major companies in the voice of the employee (voe) software market are MaritzCX, Confirmit, MeaningCloud, QuestionPro, InMoment, SATISFYD, Upland Software, Avius, Smart Service Desk, nCore HR, Synopticom.
The voice of the employee (voe) software market is expected to grow at a compound annual growth rate of 10.8%.
Chapter 1 Executive Summary
Chapter 2 Assumptions and Acronyms Used
Chapter 3 Research Methodology
Chapter 4 Voice of the Employee (VoE) Software Market Overview 4.1 Introduction 4.1.1 Market Taxonomy 4.1.2 Market Definition 4.1.3 Macro-Economic Factors Impacting the Market Growth 4.2 Voice of the Employee (VoE) Software Market Dynamics 4.2.1 Market Drivers 4.2.2 Market Restraints 4.2.3 Market Opportunity 4.3 Voice of the Employee (VoE) Software Market - Supply Chain Analysis 4.3.1 List of Key Suppliers 4.3.2 List of Key Distributors 4.3.3 List of Key Consumers 4.4 Key Forces Shaping the Voice of the Employee (VoE) Software Market 4.4.1 Bargaining Power of Suppliers 4.4.2 Bargaining Power of Buyers 4.4.3 Threat of Substitution 4.4.4 Threat of New Entrants 4.4.5 Competitive Rivalry 4.5 Global Voice of the Employee (VoE) Software Market Size & Forecast, 2018-2028 4.5.1 Voice of the Employee (VoE) Software Market Size and Y-o-Y Growth 4.5.2 Voice of the Employee (VoE) Software Market Absolute $ Opportunity
Chapter 5 Global Voice of the Employee (VoE) Software Market Analysis and Forecast by Type
5.1 Introduction
5.1.1 Key Market Trends & Growth Opportunities by Type
5.1.2 Basis Point Share (BPS) Analysis by Type
5.1.3 Absolute $ Opportunity Assessment by Type
5.2 Voice of the Employee (VoE) Software Market Size Forecast by Type
5.2.1 On-premise
5.2.2 Cloud Based
5.3 Market Attractiveness Analysis by Type
Chapter 6 Global Voice of the Employee (VoE) Software Market Analysis and Forecast by Applications
6.1 Introduction
6.1.1 Key Market Trends & Growth Opportunities by Applications
6.1.2 Basis Point Share (BPS) Analysis by Applications
6.1.3 Absolute $ Opportunity Assessment by Applications
6.2 Voice of the Employee (VoE) Software Market Size Forecast by Applications
6.2.1 SMEs
6.2.2 Large Enterprises
6.3 Market Attractiveness Analysis by Applications
Chapter 7 Global Voice of the Employee (VoE) Software Market Analysis and Forecast by Region
7.1 Introduction
7.1.1 Key Market Trends & Growth Opportunities by Region
7.1.2 Basis Point Share (BPS) Analysis by Region
7.1.3 Absolute $ Opportunity Assessment by Region
7.2 Voice of the Employee (VoE) Software Market Size Forecast by Region
7.2.1 North America
7.2.2 Europe
7.2.3 Asia Pacific
7.2.4 Latin America
7.2.5 Middle East & Africa (MEA)
7.3 Market Attractiveness Analysis by Region
Chapter 8 Coronavirus Disease (COVID-19) Impact
8.1 Introduction
8.2 Current & Future Impact Analysis
8.3 Economic Impact Analysis
8.4 Government Policies
8.5 Investment Scenario
Chapter 9 North America Voice of the Employee (VoE) Software Analysis and Forecast
9.1 Introduction
9.2 North America Voice of the Employee (VoE) Software Market Size Forecast by Country
9.2.1 U.S.
9.2.2 Canada
9.3 Basis Point Share (BPS) Analysis by Country
9.4 Absolute $ Opportunity Assessment by Country
9.5 Market Attractiveness Analysis by Country
9.6 North America Voice of the Employee (VoE) Software Market Size Forecast by Type
9.6.1 On-premise
9.6.2 Cloud Based
9.7 Basis Point Share (BPS) Analysis by Type
9.8 Absolute $ Opportunity Assessment by Type
9.9 Market Attractiveness Analysis by Type
9.10 North America Voice of the Employee (VoE) Software Market Size Forecast by Applications
9.10.1 SMEs
9.10.2 Large Enterprises
9.11 Basis Point Share (BPS) Analysis by Applications
9.12 Absolute $ Opportunity Assessment by Applications
9.13 Market Attractiveness Analysis by Applications
Chapter 10 Europe Voice of the Employee (VoE) Software Analysis and Forecast
10.1 Introduction
10.2 Europe Voice of the Employee (VoE) Software Market Size Forecast by Country
10.2.1 Germany
10.2.2 France
10.2.3 Italy
10.2.4 U.K.
10.2.5 Spain
10.2.6 Russia
10.2.7 Rest of Europe
10.3 Basis Point Share (BPS) Analysis by Country
10.4 Absolute $ Opportunity Assessment by Country
10.5 Market Attractiveness Analysis by Country
10.6 Europe Voice of the Employee (VoE) Software Market Size Forecast by Type
10.6.1 On-premise
10.6.2 Cloud Based
10.7 Basis Point Share (BPS) Analysis by Type
10.8 Absolute $ Opportunity Assessment by Type
10.9 Market Attractiveness Analysis by Type
10.10 Europe Voice of the Employee (VoE) Software Market Size Forecast by Applications
10.10.1 SMEs
10.10.2 Large Enterprises
10.11 Basis Point Share (BPS) Analysis by Applications
10.12 Absolute $ Opportunity Assessment by Applications
10.13 Market Attractiveness Analysis by Applications
Chapter 11 Asia Pacific Voice of the Employee (VoE) Software Analysis and Forecast
11.1 Introduction
11.2 Asia Pacific Voice of the Employee (VoE) Software Market Size Forecast by Country
11.2.1 China
11.2.2 Japan
11.2.3 South Korea
11.2.4 India
11.2.5 Australia
11.2.6 South East Asia (SEA)
11.2.7 Rest of Asia Pacific (APAC)
11.3 Basis Point Share (BPS) Analysis by Country
11.4 Absolute $ Opportunity Assessment by Country
11.5 Market Attractiveness Analysis by Country
11.6 Asia Pacific Voice of the Employee (VoE) Software Market Size Forecast by Type
11.6.1 On-premise
11.6.2 Cloud Based
11.7 Basis Point Share (BPS) Analysis by Type
11.8 Absolute $ Opportunity Assessment by Type
11.9 Market Attractiveness Analysis by Type
11.10 Asia Pacific Voice of the Employee (VoE) Software Market Size Forecast by Applications
11.10.1 SMEs
11.10.2 Large Enterprises
11.11 Basis Point Share (BPS) Analysis by Applications
11.12 Absolute $ Opportunity Assessment by Applications
11.13 Market Attractiveness Analysis by Applications
Chapter 12 Latin America Voice of the Employee (VoE) Software Analysis and Forecast
12.1 Introduction
12.2 Latin America Voice of the Employee (VoE) Software Market Size Forecast by Country
12.2.1 Brazil
12.2.2 Mexico
12.2.3 Rest of Latin America (LATAM)
12.3 Basis Point Share (BPS) Analysis by Country
12.4 Absolute $ Opportunity Assessment by Country
12.5 Market Attractiveness Analysis by Country
12.6 Latin America Voice of the Employee (VoE) Software Market Size Forecast by Type
12.6.1 On-premise
12.6.2 Cloud Based
12.7 Basis Point Share (BPS) Analysis by Type
12.8 Absolute $ Opportunity Assessment by Type
12.9 Market Attractiveness Analysis by Type
12.10 Latin America Voice of the Employee (VoE) Software Market Size Forecast by Applications
12.10.1 SMEs
12.10.2 Large Enterprises
12.11 Basis Point Share (BPS) Analysis by Applications
12.12 Absolute $ Opportunity Assessment by Applications
12.13 Market Attractiveness Analysis by Applications
Chapter 13 Middle East & Africa (MEA) Voice of the Employee (VoE) Software Analysis and Forecast
13.1 Introduction
13.2 Middle East & Africa (MEA) Voice of the Employee (VoE) Software Market Size Forecast by Country
13.2.1 Saudi Arabia
13.2.2 South Africa
13.2.3 UAE
13.2.4 Rest of Middle East & Africa (MEA)
13.3 Basis Point Share (BPS) Analysis by Country
13.4 Absolute $ Opportunity Assessment by Country
13.5 Market Attractiveness Analysis by Country
13.6 Middle East & Africa (MEA) Voice of the Employee (VoE) Software Market Size Forecast by Type
13.6.1 On-premise
13.6.2 Cloud Based
13.7 Basis Point Share (BPS) Analysis by Type
13.8 Absolute $ Opportunity Assessment by Type
13.9 Market Attractiveness Analysis by Type
13.10 Middle East & Africa (MEA) Voice of the Employee (VoE) Software Market Size Forecast by Applications
13.10.1 SMEs
13.10.2 Large Enterprises
13.11 Basis Point Share (BPS) Analysis by Applications
13.12 Absolute $ Opportunity Assessment by Applications
13.13 Market Attractiveness Analysis by Applications
Chapter 14 Competition Landscape
14.1 Voice of the Employee (VoE) Software Market: Competitive Dashboard
14.2 Global Voice of the Employee (VoE) Software Market: Market Share Analysis, 2019
14.3 Company Profiles (Details – Overview, Financials, Developments, Strategy)
14.3.1 MaritzCX
14.3.2 Confirmit
14.3.3 MeaningCloud
14.3.4 QuestionPro
14.3.5 InMoment
14.3.6 SATISFYD
14.3.7 Upland Software
14.3.8 Avius
14.3.9 Smart Service Desk
14.3.10 nCore HR
14.3.11 Synopticom