Market Overview:
The global voice over internet protocol (VoIP) services market is expected to grow at a CAGR of 10.5% during the forecast period from 2018 to 2030. The growth in this market can be attributed to the increasing demand for VoIP services due to their cost-effective and feature-rich nature. In addition, the growing penetration of smartphones and broadband internet connections is also aiding in the growth of this market. By type, the global VoIP services market can be segmented into international long distance VoIP calls and domestic VoIP calls. The international long distance VoIP call segment is expected to account for a larger share of the global market than the domestic VoIP call segment during the forecast period. This can be attributed to factors such as rising disposable incomes, growing number of business travelers, and increasing demand for cloud-based telephony solutions among small businesses worldwide. By application, individual users accounted for a larger share ofthe global voice over internet protocol (VoIP)servicesmarketin 2017thancorporate users did .
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Product Definition:
VoIP stands for Voice over Internet Protocol, and is a technology that allows you to make telephone calls using a broadband Internet connection instead of a regular phone line. VoIP services are offered by many different companies, and typically allow you to make unlimited calls within the United States and Canada for a monthly fee.
International long distance VoIP calls:
VoIP is short for Voice over Internet Protocol. VoIP technology has been around for more than a decade, but only in the last few years has it gained widespread popularity due to the advent of cheap and varied bandwidths and high-speed connections. VoIP works on the principle that data is transmitted in packets over networks using IP (Internet Protocol). The protocol enables real-time communication between two or more people connected via different locations across the globe.
Domestic VoIP calls:
VoIP is a telephony service that uses the Internet protocol to transmit voice communications. VoIP services are provided by means of a computer network, which makes them available to any device with an IP-enabled network connection.
Application Insights:
The corporate user application segment accounted for the largest revenue share in 2016 and is expected to continue its dominance over the forecast period. The main reason behind this trend is that VoIP services are gaining popularity among large enterprises as they offer cost-effective communication solutions when compared with traditional voice telephony systems. Moreover, these services help companies in reducing their telecom expenditure by up to 80%. This factor is likely to drive demand from corporate sector over the forecast period.
VoIP service providers are also focusing on individual users segment owing to increasing awareness about affordable communication tools and growing preference for using internet telephony due to ease of access and availability of free software applications across various platforms such as Windows, Linux, Android, iOS etc. Furthermore, introduction of low-cost international long distance calls through IP network reduces the need for travel agents which helps individuals save costs while communicating internationally thereby driving demand from individual users over the forecast period.
Regional Analysis:
North America dominated the global market in 2017. The growth of this region can be attributed to the presence of key players such as AT&T, Inc.; Broadcom; Google LLC; and Microsoft Corporation. These companies are continuously investing in network infrastructure expansion and development for providing high-quality services to their customers. Moreover, these companies are also offering various add-on services such as conference calling, conferencing among colleagues via internet protocol (IP), video & voice chat and others that enhance business productivity.
Asia Pacific is expected to emerge as the fastest growing regional market over the forecast period owing to increasing number of corporate users opting for international long distance VoIP calls due to lower costs associated with them when compared to traditional methods of communication over landline or mobile phones.
Growth Factors:
- Increasing demand for cloud-based VoIP services: The increasing demand for cloud-based VoIP services is one of the major growth drivers for the VoIP services market. Cloud-based VoIP services are gaining traction among businesses due to their cost-effective and scalable nature.
- Proliferation of smartphones and tablets: The proliferation of smartphones and tablets is another major growth driver for the VoIP services market. These devices offer a convenient way to make voice calls over the internet, which has led to an increase in the adoption of VoIP services worldwide.
- Growing popularity of unified communications (UC): Unified communications (UC) is another key trend that is driving growth in theVoIPservices market. UC integrates various communication modes such as voice, video, chat, and email into a single platform, making it easier for businesses to communicate with each other seamlessly.
Scope Of The Report
Report Attributes
Report Details
Report Title
Voice over Internet Protocol (VoIP) Services Market Research Report
By Type
International long distance VoIP calls, Domestic VoIP calls
By Application
Individual User, Corporate User
By Companies
8x8, Inc, Apple Inc. (FaceTime), Avaya, AT&T Inc, Verizon Communications Inc., Orange, Deutsche Telekom AG, KT Corporation, Sprint Corporation, Telecom Italia, Telenor, T-Mobile, Tata Communication, Vonage Holdings Corporation, ShoreTel, Inphonex LLC, Nextiva Inc., Phone Power LLC, RingCentral Inc., Thinking Phone Networks, Inc, West Corporation, Microsoft Corporation
Regions Covered
North America, Europe, APAC, Latin America, MEA
Base Year
2021
Historical Year
2019 to 2020 (Data from 2010 can be provided as per availability)
Forecast Year
2030
Number of Pages
204
Number of Tables & Figures
143
Customization Available
Yes, the report can be customized as per your need.
Global Voice over Internet Protocol (VoIP) Services Market Report Segments:
The global Voice over Internet Protocol (VoIP) Services market is segmented on the basis of:
Types
International long distance VoIP calls, Domestic VoIP calls
The product segment provides information about the market share of each product and the respective CAGR during the forecast period. It lays out information about the product pricing parameters, trends, and profits that provides in-depth insights of the market. Furthermore, it discusses latest product developments & innovation in the market.
Applications
Individual User, Corporate User
The application segment fragments various applications of the product and provides information on the market share and growth rate of each application segment. It discusses the potential future applications of the products and driving and restraining factors of each application segment.
Some of the companies that are profiled in this report are:
- 8x8, Inc
- Apple Inc. (FaceTime)
- Avaya
- AT&T Inc
- Verizon Communications Inc.
- Orange
- Deutsche Telekom AG
- KT Corporation
- Sprint Corporation
- Telecom Italia
- Telenor
- T-Mobile
- Tata Communication
- Vonage Holdings Corporation
- ShoreTel
- Inphonex LLC
- Nextiva Inc.
- Phone Power LLC
- RingCentral Inc.
- Thinking Phone Networks, Inc
- West Corporation
- Microsoft Corporation
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Highlights of The Voice over Internet Protocol (VoIP) Services Market Report:
- The market structure and projections for the coming years.
- Drivers, restraints, opportunities, and current trends of market.
- Historical data and forecast.
- Estimations for the forecast period 2030.
- Developments and trends in the market.
- By Type:
- International long distance VoIP calls
- Domestic VoIP calls
- By Application:
- Individual User
- Corporate User
- Market scenario by region, sub-region, and country.
- Market share of the market players, company profiles, product specifications, SWOT analysis, and competitive landscape.
- Analysis regarding upstream raw materials, downstream demand, and current market dynamics.
- Government Policies, Macro & Micro economic factors are also included in the report.
We have studied the Voice over Internet Protocol (VoIP) Services Market in 360 degrees via. both primary & secondary research methodologies. This helped us in building an understanding of the current market dynamics, supply-demand gap, pricing trends, product preferences, consumer patterns & so on. The findings were further validated through primary research with industry experts & opinion leaders across countries. The data is further compiled & validated through various market estimation & data validation methodologies. Further, we also have our in-house data forecasting model to predict market growth up to 2030.
Regional Analysis
- North America
- Europe
- Asia Pacific
- Middle East & Africa
- Latin America
Note: A country of choice can be added in the report at no extra cost. If more than one country needs to be added, the research quote will vary accordingly.
The geographical analysis part of the report provides information about the product sales in terms of volume and revenue in regions. It lays out potential opportunities for the new entrants, emerging players, and major players in the region. The regional analysis is done after considering the socio-economic factors and government regulations of the countries in the regions.
How you may use our products:
- Correctly Positioning New Products
- Market Entry Strategies
- Business Expansion Strategies
- Consumer Insights
- Understanding Competition Scenario
- Product & Brand Management
- Channel & Customer Management
- Identifying Appropriate Advertising Appeals
 Services Market Statistics.svg)
8 Reasons to Buy This Report
- Includes a Chapter on the Impact of COVID-19 Pandemic On the Market
- Report Prepared After Conducting Interviews with Industry Experts & Top Designates of the Companies in the Market
- Implemented Robust Methodology to Prepare the Report
- Includes Graphs, Statistics, Flowcharts, and Infographics to Save Time
- Industry Growth Insights Provides 24/5 Assistance Regarding the Doubts in the Report
- Provides Information About the Top-winning Strategies Implemented by Industry Players.
- In-depth Insights On the Market Drivers, Restraints, Opportunities, and Threats
- Customization of the Report Available
Frequently Asked Questions?
VoIP services are a way to make phone calls over the internet. This means that you don't have to use your regular phone line - instead, you use your computer or mobile device to make the call. VoIP services can be expensive, but they're often worth it because they're faster and more reliable than using traditional telephone service.
Some of the major companies in the voice over internet protocol (voip) services market are 8x8, Inc, Apple Inc. (FaceTime), Avaya, AT&T Inc, Verizon Communications Inc., Orange, Deutsche Telekom AG, KT Corporation, Sprint Corporation, Telecom Italia, Telenor, T-Mobile, Tata Communication, Vonage Holdings Corporation, ShoreTel, Inphonex LLC, Nextiva Inc., Phone Power LLC, RingCentral Inc., Thinking Phone Networks, Inc, West Corporation, Microsoft Corporation.
The voice over internet protocol (voip) services market is expected to register a CAGR of 10.5%.
Chapter 1 Executive Summary
Chapter 2 Assumptions and Acronyms Used
Chapter 3 Research Methodology
Chapter 4 Voice over Internet Protocol (VoIP) Services Market Overview
4.1 Introduction
4.1.1 Market Taxonomy
4.1.2 Market Definition
4.1.3 Macro-Economic Factors Impacting the Market Growth
4.2 Voice over Internet Protocol (VoIP) Services Market Dynamics
4.2.1 Market Drivers
4.2.2 Market Restraints
4.2.3 Market Opportunity
4.3 Voice over Internet Protocol (VoIP) Services Market - Supply Chain Analysis
4.3.1 List of Key Suppliers
4.3.2 List of Key Distributors
4.3.3 List of Key Consumers
4.4 Key Forces Shaping the Voice over Internet Protocol (VoIP) Services Market
4.4.1 Bargaining Power of Suppliers
4.4.2 Bargaining Power of Buyers
4.4.3 Threat of Substitution
4.4.4 Threat of New Entrants
4.4.5 Competitive Rivalry
4.5 Global Voice over Internet Protocol (VoIP) Services Market Size & Forecast, 2018-2028
4.5.1 Voice over Internet Protocol (VoIP) Services Market Size and Y-o-Y Growth
4.5.2 Voice over Internet Protocol (VoIP) Services Market Absolute $ Opportunity
Chapter 5 Global Voice over Internet Protocol (VoIP) Services Market Analysis and Forecast by Type
5.1 Introduction
5.1.1 Key Market Trends & Growth Opportunities by Type
5.1.2 Basis Point Share (BPS) Analysis by Type
5.1.3 Absolute $ Opportunity Assessment by Type
5.2 Voice over Internet Protocol (VoIP) Services Market Size Forecast by Type
5.2.1 International long distance VoIP calls
5.2.2 Domestic VoIP calls
5.3 Market Attractiveness Analysis by Type
Chapter 6 Global Voice over Internet Protocol (VoIP) Services Market Analysis and Forecast by Applications
6.1 Introduction
6.1.1 Key Market Trends & Growth Opportunities by Applications
6.1.2 Basis Point Share (BPS) Analysis by Applications
6.1.3 Absolute $ Opportunity Assessment by Applications
6.2 Voice over Internet Protocol (VoIP) Services Market Size Forecast by Applications
6.2.1 Individual User
6.2.2 Corporate User
6.3 Market Attractiveness Analysis by Applications
Chapter 7 Global Voice over Internet Protocol (VoIP) Services Market Analysis and Forecast by Region
7.1 Introduction
7.1.1 Key Market Trends & Growth Opportunities by Region
7.1.2 Basis Point Share (BPS) Analysis by Region
7.1.3 Absolute $ Opportunity Assessment by Region
7.2 Voice over Internet Protocol (VoIP) Services Market Size Forecast by Region
7.2.1 North America
7.2.2 Europe
7.2.3 Asia Pacific
7.2.4 Latin America
7.2.5 Middle East & Africa (MEA)
7.3 Market Attractiveness Analysis by Region
Chapter 8 Coronavirus Disease (COVID-19) Impact
8.1 Introduction
8.2 Current & Future Impact Analysis
8.3 Economic Impact Analysis
8.4 Government Policies
8.5 Investment Scenario
Chapter 9 North America Voice over Internet Protocol (VoIP) Services Analysis and Forecast
9.1 Introduction
9.2 North America Voice over Internet Protocol (VoIP) Services Market Size Forecast by Country
9.2.1 U.S.
9.2.2 Canada
9.3 Basis Point Share (BPS) Analysis by Country
9.4 Absolute $ Opportunity Assessment by Country
9.5 Market Attractiveness Analysis by Country
9.6 North America Voice over Internet Protocol (VoIP) Services Market Size Forecast by Type
9.6.1 International long distance VoIP calls
9.6.2 Domestic VoIP calls
9.7 Basis Point Share (BPS) Analysis by Type
9.8 Absolute $ Opportunity Assessment by Type
9.9 Market Attractiveness Analysis by Type
9.10 North America Voice over Internet Protocol (VoIP) Services Market Size Forecast by Applications
9.10.1 Individual User
9.10.2 Corporate User
9.11 Basis Point Share (BPS) Analysis by Applications
9.12 Absolute $ Opportunity Assessment by Applications
9.13 Market Attractiveness Analysis by Applications
Chapter 10 Europe Voice over Internet Protocol (VoIP) Services Analysis and Forecast
10.1 Introduction
10.2 Europe Voice over Internet Protocol (VoIP) Services Market Size Forecast by Country
10.2.1 Germany
10.2.2 France
10.2.3 Italy
10.2.4 U.K.
10.2.5 Spain
10.2.6 Russia
10.2.7 Rest of Europe
10.3 Basis Point Share (BPS) Analysis by Country
10.4 Absolute $ Opportunity Assessment by Country
10.5 Market Attractiveness Analysis by Country
10.6 Europe Voice over Internet Protocol (VoIP) Services Market Size Forecast by Type
10.6.1 International long distance VoIP calls
10.6.2 Domestic VoIP calls
10.7 Basis Point Share (BPS) Analysis by Type
10.8 Absolute $ Opportunity Assessment by Type
10.9 Market Attractiveness Analysis by Type
10.10 Europe Voice over Internet Protocol (VoIP) Services Market Size Forecast by Applications
10.10.1 Individual User
10.10.2 Corporate User
10.11 Basis Point Share (BPS) Analysis by Applications
10.12 Absolute $ Opportunity Assessment by Applications
10.13 Market Attractiveness Analysis by Applications
Chapter 11 Asia Pacific Voice over Internet Protocol (VoIP) Services Analysis and Forecast
11.1 Introduction
11.2 Asia Pacific Voice over Internet Protocol (VoIP) Services Market Size Forecast by Country
11.2.1 China
11.2.2 Japan
11.2.3 South Korea
11.2.4 India
11.2.5 Australia
11.2.6 South East Asia (SEA)
11.2.7 Rest of Asia Pacific (APAC)
11.3 Basis Point Share (BPS) Analysis by Country
11.4 Absolute $ Opportunity Assessment by Country
11.5 Market Attractiveness Analysis by Country
11.6 Asia Pacific Voice over Internet Protocol (VoIP) Services Market Size Forecast by Type
11.6.1 International long distance VoIP calls
11.6.2 Domestic VoIP calls
11.7 Basis Point Share (BPS) Analysis by Type
11.8 Absolute $ Opportunity Assessment by Type
11.9 Market Attractiveness Analysis by Type
11.10 Asia Pacific Voice over Internet Protocol (VoIP) Services Market Size Forecast by Applications
11.10.1 Individual User
11.10.2 Corporate User
11.11 Basis Point Share (BPS) Analysis by Applications
11.12 Absolute $ Opportunity Assessment by Applications
11.13 Market Attractiveness Analysis by Applications
Chapter 12 Latin America Voice over Internet Protocol (VoIP) Services Analysis and Forecast
12.1 Introduction
12.2 Latin America Voice over Internet Protocol (VoIP) Services Market Size Forecast by Country
12.2.1 Brazil
12.2.2 Mexico
12.2.3 Rest of Latin America (LATAM)
12.3 Basis Point Share (BPS) Analysis by Country
12.4 Absolute $ Opportunity Assessment by Country
12.5 Market Attractiveness Analysis by Country
12.6 Latin America Voice over Internet Protocol (VoIP) Services Market Size Forecast by Type
12.6.1 International long distance VoIP calls
12.6.2 Domestic VoIP calls
12.7 Basis Point Share (BPS) Analysis by Type
12.8 Absolute $ Opportunity Assessment by Type
12.9 Market Attractiveness Analysis by Type
12.10 Latin America Voice over Internet Protocol (VoIP) Services Market Size Forecast by Applications
12.10.1 Individual User
12.10.2 Corporate User
12.11 Basis Point Share (BPS) Analysis by Applications
12.12 Absolute $ Opportunity Assessment by Applications
12.13 Market Attractiveness Analysis by Applications
Chapter 13 Middle East & Africa (MEA) Voice over Internet Protocol (VoIP) Services Analysis and Forecast
13.1 Introduction
13.2 Middle East & Africa (MEA) Voice over Internet Protocol (VoIP) Services Market Size Forecast by Country
13.2.1 Saudi Arabia
13.2.2 South Africa
13.2.3 UAE
13.2.4 Rest of Middle East & Africa (MEA)
13.3 Basis Point Share (BPS) Analysis by Country
13.4 Absolute $ Opportunity Assessment by Country
13.5 Market Attractiveness Analysis by Country
13.6 Middle East & Africa (MEA) Voice over Internet Protocol (VoIP) Services Market Size Forecast by Type
13.6.1 International long distance VoIP calls
13.6.2 Domestic VoIP calls
13.7 Basis Point Share (BPS) Analysis by Type
13.8 Absolute $ Opportunity Assessment by Type
13.9 Market Attractiveness Analysis by Type
13.10 Middle East & Africa (MEA) Voice over Internet Protocol (VoIP) Services Market Size Forecast by Applications
13.10.1 Individual User
13.10.2 Corporate User
13.11 Basis Point Share (BPS) Analysis by Applications
13.12 Absolute $ Opportunity Assessment by Applications
13.13 Market Attractiveness Analysis by Applications
Chapter 14 Competition Landscape
14.1 Voice over Internet Protocol (VoIP) Services Market: Competitive Dashboard
14.2 Global Voice over Internet Protocol (VoIP) Services Market: Market Share Analysis, 2019
14.3 Company Profiles (Details – Overview, Financials, Developments, Strategy)
14.3.1 8x8, Inc
14.3.2 Apple Inc. (FaceTime)
14.3.3 Avaya
14.3.4 AT&T Inc
14.3.5 Verizon Communications Inc.
14.3.6 Orange
14.3.7 Deutsche Telekom AG
14.3.8 KT Corporation
14.3.9 Sprint Corporation
14.3.10 Telecom Italia
14.3.11 Telenor
14.3.12 T-Mobile
14.3.13 Tata Communication
14.3.14 Vonage Holdings Corporation
14.3.15 ShoreTel
14.3.16 Inphonex LLC
14.3.17 Nextiva Inc.
14.3.18 Phone Power LLC
14.3.19 RingCentral Inc.
14.3.20 Thinking Phone Networks, Inc
14.3.21 West Corporation
14.3.22 Microsoft Corporation
