Market Overview:
The global online ordering systems market is expected to grow at a CAGR of 10.8% during the forecast period from 2018 to 2030. The growth in this market can be attributed to the increasing demand for cloud-based online ordering systems and the growing trend of using mobile devices for placing orders. In addition, the increasing adoption of online ordering systems by small restaurants and large hotels is also contributing to the growth of this market. On-premises online ordering systems are expected to dominate the global market during the forecast period, followed by cloud-based and then mobile applications.
Product Definition:
An online ordering system is a computer program that allows customers to purchase items or services over the Internet. Online ordering systems are used to streamline the purchasing process by allowing customers to order items directly from a company's website. They can also be used to track inventory and sales, and manage customer relationships.
The importance of online ordering systems lies in their ability to improve customer satisfaction while reducing costs for businesses. By streamlining the purchasing process, online ordering systems make it easier for customers to find and buy what they need. They also allow businesses to track inventory and sales more efficiently, which can help them make better decisions about what products or services they offer. Additionally, online ordering systems can help businesses build stronger customer relationships by making it easier for customers to interact with them online.
Cloud-based:
Cloud-based is a model of delivering software as a service. In this model, the software and data are stored remotely on the internet for access by users from any location. The cloud-based system has many benefits over traditional on-premise systems such as reduced cost, scalability & flexibility and increased uptime.
On-premises:
On-premises is a computer software or hardware system that is installed and used on the end-users premises. The end user can access the system directly, without any third party involvement. On-premises systems are generally used for inventory management, in which information about products such as computers, printers, and other electronic devices are recorded. This data can be further analyzed to determine product usage statistics and identify areas of cost reduction by identifying underused or unused capacity in equipment or facilities.
Application Insights:
The large hotel application segment accounted for the largest revenue share of over 30% in 2017. The growth can be attributed to the increasing number of luxury hotels and restaurants across the globe. For instance, as per a study by Traversing Abroad LLC, in 2016, there were over 149,000 rooms in U.S., out of which more than 99% were occupied and an average room size was between 100-square-feet to 300 square feet. This is expected to drive demand for online ordering systems among large hotels and restaurants during forecast years.
Small restaurant segment is expected register significant growth rate during forecast period owing to rising adoption of online ordering systems by small eateries and pubs that are tryingto expand their customer base beyond early adopters who are mostly located within urban areas near hipster hangouts or fine dines where they have had good reviews about new openings serving innovative foodstyles not yet found anywhere else such as molecular gastronomy or farmhouse cuisine etc.
Regional Analysis:
North America dominated the global market in 2017. The growth of online ordering systems in this region can be attributed to various factors such as increasing adoption of cloud-based technologies, rising number of small and large restaurants, and growing e-commerce industry. Moreover, presence of prominent players such as OpenTable Inc.; Grubhub Inc.; and Seating Choices LLC is also expected to drive the regional market over the forecast period.
Asia Pacific is anticipated to witness significant growth over the forecast period owing to increasing internet penetration rates coupled with developing economy in countries like India and China among others are driving this regional market. Furthermore, increased spending on food delivery services by consumers due to rise in smartphone usage has further driven this segmentation within Asia Pacific region thereby fueling demand for online ordering systems globally.
Growth Factors:
- Increasing demand for convenience: The growing trend of online ordering is driven by the increasing demand for convenience. Consumers are looking for ways to make their lives easier and online ordering systems offer a quick and easy way to do this.
- Rising penetration of smartphones and tablets: The proliferation of smartphones and tablets has helped to drive the growth of online ordering systems as these devices provide a convenient way for consumers to place orders.
- Growing popularity of social media: Social media platforms have played a key role in the growth of online ordering systems as they provide a convenient way for consumers to discover new restaurants and order food from them directly through their social media channels.
- Advances in technology: The advances in technology that have been made over the past few years have helped to fuel the growth of online ordering systems as they have enabled restaurants to offer more sophisticated features through their websites and mobile apps, such as real-time order tracking, delivery tracking, etcetera).
Scope Of The Report
Report Attributes
Report Details
Report Title
Online Ordering Systems Market Research Report
By Type
Cloud-based, On-premises, Online Ordering System
By Application
Small Restaurants, Large Hotel
By Companies
Sapaad, NetSuite, ShopKeep, TouchBistro Restaurant POS, Revel Systems, Toast POS, Epos Now, Upserve, CAKE POS, HIPPOS, Skulocity, OrderSnapp, Talech Register, Clover, Online Ordering System
Regions Covered
North America, Europe, APAC, Latin America, MEA
Base Year
2021
Historical Year
2019 to 2020 (Data from 2010 can be provided as per availability)
Forecast Year
2030
Number of Pages
247
Number of Tables & Figures
173
Customization Available
Yes, the report can be customized as per your need.
Global Online Ordering Systems Market Report Segments:
The global Online Ordering Systems market is segmented on the basis of:
Types
Cloud-based, On-premises, Online Ordering System
The product segment provides information about the market share of each product and the respective CAGR during the forecast period. It lays out information about the product pricing parameters, trends, and profits that provides in-depth insights of the market. Furthermore, it discusses latest product developments & innovation in the market.
Applications
Small Restaurants, Large Hotel
The application segment fragments various applications of the product and provides information on the market share and growth rate of each application segment. It discusses the potential future applications of the products and driving and restraining factors of each application segment.
Some of the companies that are profiled in this report are:
- Sapaad
- NetSuite
- ShopKeep
- TouchBistro Restaurant POS
- Revel Systems
- Toast POS
- Epos Now
- Upserve
- CAKE POS
- HIPPOS
- Skulocity
- OrderSnapp
- Talech Register
- Clover
- Online Ordering System
Highlights of The Online Ordering Systems Market Report:
- The market structure and projections for the coming years.
- Drivers, restraints, opportunities, and current trends of market.
- Historical data and forecast.
- Estimations for the forecast period 2030.
- Developments and trends in the market.
- By Type:
- Cloud-based
- On-premises
- Online Ordering System
- By Application:
- Small Restaurants
- Large Hotel
- Market scenario by region, sub-region, and country.
- Market share of the market players, company profiles, product specifications, SWOT analysis, and competitive landscape.
- Analysis regarding upstream raw materials, downstream demand, and current market dynamics.
- Government Policies, Macro & Micro economic factors are also included in the report.
We have studied the Online Ordering Systems Market in 360 degrees via. both primary & secondary research methodologies. This helped us in building an understanding of the current market dynamics, supply-demand gap, pricing trends, product preferences, consumer patterns & so on. The findings were further validated through primary research with industry experts & opinion leaders across countries. The data is further compiled & validated through various market estimation & data validation methodologies. Further, we also have our in-house data forecasting model to predict market growth up to 2030.
Regional Analysis
- North America
- Europe
- Asia Pacific
- Middle East & Africa
- Latin America
Note: A country of choice can be added in the report at no extra cost. If more than one country needs to be added, the research quote will vary accordingly.
The geographical analysis part of the report provides information about the product sales in terms of volume and revenue in regions. It lays out potential opportunities for the new entrants, emerging players, and major players in the region. The regional analysis is done after considering the socio-economic factors and government regulations of the countries in the regions.
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8 Reasons to Buy This Report
- Includes a Chapter on the Impact of COVID-19 Pandemic On the Market
- Report Prepared After Conducting Interviews with Industry Experts & Top Designates of the Companies in the Market
- Implemented Robust Methodology to Prepare the Report
- Includes Graphs, Statistics, Flowcharts, and Infographics to Save Time
- Industry Growth Insights Provides 24/5 Assistance Regarding the Doubts in the Report
- Provides Information About the Top-winning Strategies Implemented by Industry Players.
- In-depth Insights On the Market Drivers, Restraints, Opportunities, and Threats
- Customization of the Report Available
Frequently Asked Questions?
Online ordering systems are a type of web-based software that allows customers to place orders for products and services over the internet. These systems allow businesses to take online orders from customers, process those orders, and deliver the products or services to the customer's door. Online ordering systems can also help businesses manage their inventory and track their sales data.
Some of the key players operating in the online ordering systems market are Sapaad, NetSuite, ShopKeep, TouchBistro Restaurant POS, Revel Systems, Toast POS, Epos Now, Upserve, CAKE POS, HIPPOS, Skulocity, OrderSnapp, Talech Register, Clover, Online Ordering System.
The online ordering systems market is expected to grow at a compound annual growth rate of 10.8%.
1. Executive Summary
2. Assumptions and Acronyms Used
3. Research Methodology
4. Online Ordering Systems Market Overview
4.1. Introduction
4.1.1. Market Taxonomy
4.1.2. Market Definition
4.2. Macro-Economic Factors
4.2.1. Industry Outlook
4.3. Online Ordering Systems Market Dynamics
4.3.1. Market Drivers
4.3.2. Market Restraints
4.3.3. Opportunity
4.3.4. Market Trends
4.4. Online Ordering Systems Market - Supply Chain
4.5. Global Online Ordering Systems Market Forecast
4.5.1. Online Ordering Systems Market Size (US$ Mn) and Y-o-Y Growth
4.5.2. Online Ordering Systems Market Size (000 Units) and Y-o-Y Growth
4.5.3. Online Ordering Systems Market Absolute $ Opportunity
5. Global Online Ordering Systems Market Analysis and Forecast by Type
5.1. Market Trends
5.2. Introduction
5.2.1. Basis Point Share (BPS) Analysis by Type
5.2.2. Y-o-Y Growth Projections by Type
5.3. Online Ordering Systems Market Size and Volume Forecast by Type
5.3.1. Cloud-based
5.3.2. On-premises
5.3.3. Online Ordering System
5.4. Absolute $ Opportunity Assessment by Type
5.5. Market Attractiveness/Growth Potential Analysis by Type
6. Global Online Ordering Systems Market Analysis and Forecast by Application
6.1. Market Trends
6.2. Introduction
6.2.1. Basis Point Share (BPS) Analysis by Application
6.2.2. Y-o-Y Growth Projections by Application
6.3. Online Ordering Systems Market Size and Volume Forecast by Application
6.3.1. Small Restaurants
6.3.2. Large Hotel
6.4. Absolute $ Opportunity Assessment by Application
6.5. Market Attractiveness/Growth Potential Analysis by Application
7. Global Online Ordering Systems Market Analysis and Forecast by Sales Channel
7.1. Market Trends
7.2. Introduction
7.2.1. Basis Point Share (BPS) Analysis by Sales Channel
7.2.2. Y-o-Y Growth Projections by Sales Channel
7.3. Online Ordering Systems Market Size and Volume Forecast by Sales Channel
7.3.1. Manufacturer/Distributor/Service Provider
7.3.2. Aftermarket
7.4. Absolute $ Opportunity Assessment by Sales Channel
7.5. Market Attractiveness/Growth Potential Analysis by Sales Channel
8. Global Online Ordering Systems Market Analysis and Forecast by Region
8.1. Market Trends
8.2. Introduction
8.2.1. Basis Point Share (BPS) Analysis by Region
8.2.2. Y-o-Y Growth Projections by Region
8.3. Online Ordering Systems Market Size and Volume Forecast by Region
8.3.1. North America
8.3.2. Latin America
8.3.3. Europe
8.3.4. Asia Pacific
8.3.5. Middle East and Africa (MEA)
8.4. Absolute $ Opportunity Assessment by Region
8.5. Market Attractiveness/Growth Potential Analysis by Region
8.6. Global Online Ordering Systems Demand Share Forecast, 2019-2026
9. North America Online Ordering Systems Market Analysis and Forecast
9.1. Introduction
9.1.1. Basis Point Share (BPS) Analysis by Country
9.1.2. Y-o-Y Growth Projections by Country
9.2. North America Online Ordering Systems Market Size and Volume Forecast by Country
9.2.1. U.S.
9.2.2. Canada
9.3. Absolute $ Opportunity Assessment by Country
9.4. North America Online Ordering Systems Market Size and Volume Forecast by Application
9.4.1. Small Restaurants
9.4.2. Large Hotel
9.5. Basis Point Share (BPS) Analysis by Application
9.6. Y-o-Y Growth Projections by Application
9.7. North America Online Ordering Systems Market Size and Volume Forecast by Type
9.7.1. Cloud-based
9.7.2. On-premises
9.7.3. Online Ordering System
9.8. Basis Point Share (BPS) Analysis by Type
9.9. Y-o-Y Growth Projections by Type
9.10. Market Attractiveness/Growth Potential Analysis
9.10.1. By Country
9.10.2. By Product Type
9.10.3. By Application
9.10.4. By Sales Channel
9.11. North America Online Ordering Systems Demand Share Forecast, 2019-2026
10. Latin America Online Ordering Systems Market Analysis and Forecast
10.1. Introduction
10.1.1. Basis Point Share (BPS) Analysis by Country
10.1.2. Y-o-Y Growth Projections by Country
10.1.3. Latin America Average Pricing Analysis
10.2. Latin America Online Ordering Systems Market Size and Volume Forecast by Country
10.2.1. Brazil
10.2.2. Mexico
10.2.3. Rest of Latin America
10.3. Absolute $ Opportunity Assessment by Country
10.4. Latin America Online Ordering Systems Market Size and Volume Forecast by Application
10.4.1. Small Restaurants
10.4.2. Large Hotel
10.5. Basis Point Share (BPS) Analysis by Application
10.6. Y-o-Y Growth Projections by Application
10.7. Latin America Online Ordering Systems Market Size and Volume Forecast by Type
10.7.1. Cloud-based
10.7.2. On-premises
10.7.3. Online Ordering System
10.8. Basis Point Share (BPS) Analysis by Type
10.9. Y-o-Y Growth Projections by Type
10.10. Market Attractiveness/Growth Potential Analysis
10.10.1. By Country
10.10.2. By Product Type
10.10.3. By Application
10.10.4. By Sales Channel
10.11. Latin America Online Ordering Systems Demand Share Forecast, 2019-2026
11. Europe Online Ordering Systems Market Analysis and Forecast
11.1. Introduction
11.1.1. Basis Point Share (BPS) Analysis by Country
11.1.2. Y-o-Y Growth Projections by Country
11.1.3. Europe Average Pricing Analysis
11.2. Europe Online Ordering Systems Market Size and Volume Forecast by Country
11.2.1. Germany
11.2.2. France
11.2.3. Italy
11.2.4. U.K.
11.2.5. Spain
11.2.6. Russia
11.2.7. Rest of Europe
11.3. Absolute $ Opportunity Assessment by Country
11.4. Europe Online Ordering Systems Market Size and Volume Forecast by Application
11.4.1. Small Restaurants
11.4.2. Large Hotel
11.5. Basis Point Share (BPS) Analysis by Application
11.6. Y-o-Y Growth Projections by Application
11.7. Europe Online Ordering Systems Market Size and Volume Forecast by Type
11.7.1. Cloud-based
11.7.2. On-premises
11.7.3. Online Ordering System
11.8. Basis Point Share (BPS) Analysis by Type
11.9. Y-o-Y rowth Projections by Type
11.10. Market Attractiveness/Growth Potential Analysis
11.10.1. By Country
11.10.2. By Product Type
11.10.3. By Application
11.10.4. By Sales Channel
11.11. Europe Online Ordering Systems Demand Share, 2019-2026
12. Asia Pacific Online Ordering Systems Market Analysis and Forecast
12.1. Introduction
12.1.1. Basis Point Share (BPS) Analysis by Country
12.1.2. Y-o-Y Growth Projections by Country
12.1.3. Asia Pacific Average Pricing Analysis
12.2. Asia Pacific Online Ordering Systems Market Size and Volume Forecast by Country
12.2.1. China
12.2.2. Japan
12.2.3. South Korea
12.2.4. India
12.2.5. Australia
12.2.6. Rest of Asia Pacific (APAC)
12.3. Absolute $ Opportunity Assessment by Country
12.4. Asia Pacific Online Ordering Systems Market Size and Volume Forecast by Application
12.4.1. Small Restaurants
12.4.2. Large Hotel
12.5. Basis Point Share (BPS) Analysis by Application
12.6. Y-o-Y Growth Projections by Application
12.7. Asia Pacific Online Ordering Systems Market Size and Volume Forecast by Type
12.7.1. Cloud-based
12.7.2. On-premises
12.7.3. Online Ordering System
12.8. Basis Point Share (BPS) Analysis by Type
12.9. Y-o-Y Growth Projections by Type
12.10. Market Attractiveness/Growth Potential Analysis
12.10.1. By Country
12.10.2. By Product Type
12.10.3. By Application
12.10.4. By Sales Channel
12.11. Asia Pacific Online Ordering Systems Demand Share, 2019-2026
13. Middle East & Africa Online Ordering Systems Market Analysis and Forecast
13.1. Introduction
13.1.1. Basis Point Share (BPS) Analysis by Country
13.1.2. Y-o-Y Growth Projections by Country
13.1.3. Asia Pacific Average Pricing Analysis
13.2. Middle East & Africa Online Ordering Systems Market Size and Volume Forecast by Country
13.2.1. Saudi Arabia
13.2.2. South Africa
13.2.3. UAE
13.2.4. Rest of Middle East & Africa (MEA)
13.3. Absolute $ Opportunity Assessment by Country
13.4. Middle East & Africa Online Ordering Systems Market Size and Volume Forecast by Application
13.4.1. Small Restaurants
13.4.2. Large Hotel
13.5. Basis Point Share (BPS) Analysis by Application
13.6. Y-o-Y Growth Projections by Application
13.7. Middle East & Africa Online Ordering Systems Market Size and Volume Forecast by Type
13.7.1. Cloud-based
13.7.2. On-premises
13.7.3. Online Ordering System
13.8. Basis Point Share (BPS) Analysis by Type
13.9. Y-o-Y Growth Projections by Type
13.10. Market Attractiveness/Growth Potential Analysis
13.10.1. By Country
13.10.2. By Product Type
13.10.3. By Application
13.10.4. By Sales Channel
13.11. Middle East & Africa Online Ordering Systems Demand Share, 2019-2026
14. Competition Landscape
14.1. Global Online Ordering Systems Market: Market Share Analysis
14.2. Online Ordering Systems Distributors and Customers
14.3. Online Ordering Systems Market: Competitive Dashboard
14.4. Company Profiles (Details Overview, Financials, Developments, Strategy)
14.4.1. Sapaad
14.4.1.1. Overview
14.4.1.2. Financials
14.4.1.3. Developments
14.4.1.4. Strategic Outlook
14.4.2. NetSuite
14.4.2.1. Overview
14.4.2.2. Financials
14.4.2.3. Developments
14.4.2.4. Strategic Outlook
14.4.3. ShopKeep
14.4.3.1. Overview
14.4.3.2. Financials
14.4.3.3. Developments
14.4.3.4. Strategic Outlook
14.4.4. TouchBistro Restaurant POS
14.4.4.1. Overview
14.4.4.2. Financials
14.4.4.3. Developments
14.4.4.4. Strategic Outlook
14.4.5. Revel Systems
14.4.5.1. Overview
14.4.5.2. Financials
14.4.5.3. Developments
14.4.5.4. Strategic Outlook
14.4.6. Toast POS
14.4.6.1. Overview
14.4.6.2. Financials
14.4.6.3. Developments
14.4.6.4. Strategic Outlook
14.4.7. Epos Now
14.4.7.1. Overview
14.4.7.2. Financials
14.4.7.3. Developments
14.4.7.4. Strategic Outlook
14.4.8. Upserve
14.4.8.1. Overview
14.4.8.2. Financials
14.4.8.3. Developments
14.4.8.4. Strategic Outlook
14.4.9. CAKE POS
14.4.9.1. Overview
14.4.9.2. Financials
14.4.9.3. Developments
14.4.9.4. Strategic Outlook
14.4.10. HIPPOS
14.4.10.1. Overview
14.4.10.2. Financials
14.4.10.3. Developments
14.4.10.4. Strategic Outlook
14.4.11. Skulocity
14.4.11.1. Overview
14.4.11.2. Financials
14.4.11.3. Developments
14.4.11.4. Strategic Outlook
14.4.12. OrderSnapp
14.4.12.1. Overview
14.4.12.2. Financials
14.4.12.3. Developments
14.4.12.4. Strategic Outlook
14.4.13. Talech Register
14.4.13.1. Overview
14.4.13.2. Financials
14.4.13.3. Developments
14.4.13.4. Strategic Outlook
14.4.14. Clover
14.4.14.1. Overview
14.4.14.2. Financials
14.4.14.3. Developments
14.4.14.4. Strategic Outlook
14.4.15. Online Ordering System
14.4.15.1. Overview
14.4.15.2. Financials
14.4.15.3. Developments
14.4.15.4. Strategic Outlook
14.4.16. COMPANY 16
14.4.16.1. Overview
14.4.16.2. Financials
14.4.16.3. Developments
14.4.16.4. Strategic Outlook
14.4.17. COMPANY 17
14.4.17.1. Overview
14.4.17.2. Financials
14.4.17.3. Developments
14.4.17.4. Strategic Outlook
14.4.18. COMPANY 18
14.4.18.1. Overview
14.4.18.2. Financials
14.4.18.3. Developments
14.4.18.4. Strategic Outlook
14.4.19. COMPANY 19
14.4.19.1. Overview
14.4.19.2. Financials
14.4.19.3. Developments
14.4.19.4. Strategic Outlook
14.4.20. COMPANY 20
14.4.20.1. Overview
14.4.20.2. Financials
14.4.20.3. Developments
14.4.20.4. Strategic Outlook