Global Outbound Dialer Systems Market is expected to grow at a CAGR of 6.5% during the forecast period, to reach USD 1.2 billion by 2030 from USD 890 million in 2018. The market is driven by factors such as increasing demand for predictive dialing and preview dialing systems, and growing need for outbound call centers in various industries.
Predictive dialing systems are used to identify potential customers who are likely to buy a product or service based on their past purchase history or other demographic information such as age, gender, income level, etc, while preview dialers allow the caller to listen before making a call. Power dialers are used when there is an urgent need for contact with a large number of people within a short time frame and they can be programmed with different scripts depending on the type of customer being contacted (e.g., new customer acquisition vs retention).
Some Of The Growth Factors Of This Market:
- The increasing number of people who are using smartphones and tablets to make calls.
- The increasing number of people who are using VoIP services.
- The increase in the number of companies that are outsourcing their call center operations to third-party vendors.
- The increased use of outbound dialer systems by small businesses.
- The increased use of outbound dialer systems by large enterprises.
Industry Growth Insights published a new data on “Outbound Dialer Systems Market”. The research report is titled “Outbound Dialer Systems Market research by Types (Predictive Dialing, Preview Dialing, Power Dialing), By Applications (Aviation, Automobile, BFSI, Healthcare, Retail, Others), By Players/Companies Aastra, Alcatel-Lucent, Altitude Software, Aspect Software, Avavya, Cisco Systems Inc., Cosmocom, Interactive Intelligence, Noble Systems, Siemens Enterprise Communications”.
Scope Of The Report
Report Attributes
Report Details
Report Title
Outbound Dialer Systems Market Research Report
By Type
Predictive Dialing, Preview Dialing, Power Dialing
By Application
Aviation, Automobile, BFSI, Healthcare, Retail, Others
By Companies
Aastra, Alcatel-Lucent, Altitude Software, Aspect Software, Avavya, Cisco Systems Inc., Cosmocom, Interactive Intelligence, Noble Systems, Siemens Enterprise Communications
Regions Covered
North America, Europe, APAC, Latin America, MEA
Base Year
2021
Historical Year
2019 to 2020 (Data from 2010 can be provided as per availability)
Forecast Year
2030
Number of Pages
248
Number of Tables & Figures
174
Customization Available
Yes, the report can be customized as per your need.
Global Outbound Dialer Systems Market Report Segments:
The global Outbound Dialer Systems market is segmented on the basis of:
Types
Predictive Dialing, Preview Dialing, Power Dialing
The product segment provides information about the market share of each product and the respective CAGR during the forecast period. It lays out information about the product pricing parameters, trends, and profits that provides in-depth insights of the market. Furthermore, it discusses latest product developments & innovation in the market.
Applications
Aviation, Automobile, BFSI, Healthcare, Retail, Others
The application segment fragments various applications of the product and provides information on the market share and growth rate of each application segment. It discusses the potential future applications of the products and driving and restraining factors of each application segment.
Some of the companies that are profiled in this report are:
- Aastra
- Alcatel-Lucent
- Altitude Software
- Aspect Software
- Avavya
- Cisco Systems Inc.
- Cosmocom
- Interactive Intelligence
- Noble Systems
- Siemens Enterprise Communications
Highlights of The Outbound Dialer Systems Market Report:
- The market structure and projections for the coming years.
- Drivers, restraints, opportunities, and current trends of market.
- Historical data and forecast.
- Estimations for the forecast period 2030.
- Developments and trends in the market.
- By Type:
- Predictive Dialing
- Preview Dialing
- Power Dialing
- By Application:
- Aviation
- Automobile
- BFSI
- Healthcare
- Retail
- Others
- Market scenario by region, sub-region, and country.
- Market share of the market players, company profiles, product specifications, SWOT analysis, and competitive landscape.
- Analysis regarding upstream raw materials, downstream demand, and current market dynamics.
- Government Policies, Macro & Micro economic factors are also included in the report.
We have studied the Outbound Dialer Systems Market in 360 degrees via. both primary & secondary research methodologies. This helped us in building an understanding of the current market dynamics, supply-demand gap, pricing trends, product preferences, consumer patterns & so on. The findings were further validated through primary research with industry experts & opinion leaders across countries. The data is further compiled & validated through various market estimation & data validation methodologies. Further, we also have our in-house data forecasting model to predict market growth up to 2030.
Regional Analysis
- North America
- Europe
- Asia Pacific
- Middle East & Africa
- Latin America
Note: A country of choice can be added in the report at no extra cost. If more than one country needs to be added, the research quote will vary accordingly.
The geographical analysis part of the report provides information about the product sales in terms of volume and revenue in regions. It lays out potential opportunities for the new entrants, emerging players, and major players in the region. The regional analysis is done after considering the socio-economic factors and government regulations of the countries in the regions.
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8 Reasons to Buy This Report
- Includes a Chapter on the Impact of COVID-19 Pandemic On the Market
- Report Prepared After Conducting Interviews with Industry Experts & Top Designates of the Companies in the Market
- Implemented Robust Methodology to Prepare the Report
- Includes Graphs, Statistics, Flowcharts, and Infographics to Save Time
- Industry Growth Insights Provides 24/5 Assistance Regarding the Doubts in the Report
- Provides Information About the Top-winning Strategies Implemented by Industry Players.
- In-depth Insights On the Market Drivers, Restraints, Opportunities, and Threats
- Customization of the Report Available
Frequently Asked Questions?
Outbound dialer systems are telephone systems that allow callers to make outgoing calls from a computer.
Some of the key players operating in the outbound dialer systems market are Aastra, Alcatel-Lucent, Altitude Software, Aspect Software, Avavya, Cisco Systems Inc., Cosmocom, Interactive Intelligence, Noble Systems, Siemens Enterprise Communications.
The outbound dialer systems market is expected to grow at a compound annual growth rate of 6.5%.
1. Executive Summary
2. Assumptions and Acronyms Used
3. Research Methodology
4. Outbound Dialer Systems Market Overview
4.1. Introduction
4.1.1. Market Taxonomy
4.1.2. Market Definition
4.2. Macro-Economic Factors
4.2.1. Industry Outlook
4.3. Outbound Dialer Systems Market Dynamics
4.3.1. Market Drivers
4.3.2. Market Restraints
4.3.3. Opportunity
4.3.4. Market Trends
4.4. Outbound Dialer Systems Market - Supply Chain
4.5. Global Outbound Dialer Systems Market Forecast
4.5.1. Outbound Dialer Systems Market Size (US$ Mn) and Y-o-Y Growth
4.5.2. Outbound Dialer Systems Market Size (000 Units) and Y-o-Y Growth
4.5.3. Outbound Dialer Systems Market Absolute $ Opportunity
5. Global Outbound Dialer Systems Market Analysis and Forecast by Type
5.1. Market Trends
5.2. Introduction
5.2.1. Basis Point Share (BPS) Analysis by Type
5.2.2. Y-o-Y Growth Projections by Type
5.3. Outbound Dialer Systems Market Size and Volume Forecast by Type
5.3.1. Predictive Dialing
5.3.2. Preview Dialing
5.3.3. Power Dialing
5.4. Absolute $ Opportunity Assessment by Type
5.5. Market Attractiveness/Growth Potential Analysis by Type
6. Global Outbound Dialer Systems Market Analysis and Forecast by Application
6.1. Market Trends
6.2. Introduction
6.2.1. Basis Point Share (BPS) Analysis by Application
6.2.2. Y-o-Y Growth Projections by Application
6.3. Outbound Dialer Systems Market Size and Volume Forecast by Application
6.3.1. Aviation
6.3.2. Automobile
6.3.3. BFSI
6.3.4. Healthcare
6.3.5. Retail
6.3.6. Others
6.4. Absolute $ Opportunity Assessment by Application
6.5. Market Attractiveness/Growth Potential Analysis by Application
7. Global Outbound Dialer Systems Market Analysis and Forecast by Sales Channel
7.1. Market Trends
7.2. Introduction
7.2.1. Basis Point Share (BPS) Analysis by Sales Channel
7.2.2. Y-o-Y Growth Projections by Sales Channel
7.3. Outbound Dialer Systems Market Size and Volume Forecast by Sales Channel
7.3.1. Manufacturer/Distributor/Service Provider
7.3.2. Aftermarket
7.4. Absolute $ Opportunity Assessment by Sales Channel
7.5. Market Attractiveness/Growth Potential Analysis by Sales Channel
8. Global Outbound Dialer Systems Market Analysis and Forecast by Region
8.1. Market Trends
8.2. Introduction
8.2.1. Basis Point Share (BPS) Analysis by Region
8.2.2. Y-o-Y Growth Projections by Region
8.3. Outbound Dialer Systems Market Size and Volume Forecast by Region
8.3.1. North America
8.3.2. Latin America
8.3.3. Europe
8.3.4. Asia Pacific
8.3.5. Middle East and Africa (MEA)
8.4. Absolute $ Opportunity Assessment by Region
8.5. Market Attractiveness/Growth Potential Analysis by Region
8.6. Global Outbound Dialer Systems Demand Share Forecast, 2019-2026
9. North America Outbound Dialer Systems Market Analysis and Forecast
9.1. Introduction
9.1.1. Basis Point Share (BPS) Analysis by Country
9.1.2. Y-o-Y Growth Projections by Country
9.2. North America Outbound Dialer Systems Market Size and Volume Forecast by Country
9.2.1. U.S.
9.2.2. Canada
9.3. Absolute $ Opportunity Assessment by Country
9.4. North America Outbound Dialer Systems Market Size and Volume Forecast by Application
9.4.1. Aviation
9.4.2. Automobile
9.4.3. BFSI
9.4.4. Healthcare
9.4.5. Retail
9.4.6. Others
9.5. Basis Point Share (BPS) Analysis by Application
9.6. Y-o-Y Growth Projections by Application
9.7. North America Outbound Dialer Systems Market Size and Volume Forecast by Type
9.7.1. Predictive Dialing
9.7.2. Preview Dialing
9.7.3. Power Dialing
9.8. Basis Point Share (BPS) Analysis by Type
9.9. Y-o-Y Growth Projections by Type
9.10. Market Attractiveness/Growth Potential Analysis
9.10.1. By Country
9.10.2. By Product Type
9.10.3. By Application
9.10.4. By Sales Channel
9.11. North America Outbound Dialer Systems Demand Share Forecast, 2019-2026
10. Latin America Outbound Dialer Systems Market Analysis and Forecast
10.1. Introduction
10.1.1. Basis Point Share (BPS) Analysis by Country
10.1.2. Y-o-Y Growth Projections by Country
10.1.3. Latin America Average Pricing Analysis
10.2. Latin America Outbound Dialer Systems Market Size and Volume Forecast by Country
10.2.1. Brazil
10.2.2. Mexico
10.2.3. Rest of Latin America
10.3. Absolute $ Opportunity Assessment by Country
10.4. Latin America Outbound Dialer Systems Market Size and Volume Forecast by Application
10.4.1. Aviation
10.4.2. Automobile
10.4.3. BFSI
10.4.4. Healthcare
10.4.5. Retail
10.4.6. Others
10.5. Basis Point Share (BPS) Analysis by Application
10.6. Y-o-Y Growth Projections by Application
10.7. Latin America Outbound Dialer Systems Market Size and Volume Forecast by Type
10.7.1. Predictive Dialing
10.7.2. Preview Dialing
10.7.3. Power Dialing
10.8. Basis Point Share (BPS) Analysis by Type
10.9. Y-o-Y Growth Projections by Type
10.10. Market Attractiveness/Growth Potential Analysis
10.10.1. By Country
10.10.2. By Product Type
10.10.3. By Application
10.10.4. By Sales Channel
10.11. Latin America Outbound Dialer Systems Demand Share Forecast, 2019-2026
11. Europe Outbound Dialer Systems Market Analysis and Forecast
11.1. Introduction
11.1.1. Basis Point Share (BPS) Analysis by Country
11.1.2. Y-o-Y Growth Projections by Country
11.1.3. Europe Average Pricing Analysis
11.2. Europe Outbound Dialer Systems Market Size and Volume Forecast by Country
11.2.1. Germany
11.2.2. France
11.2.3. Italy
11.2.4. U.K.
11.2.5. Spain
11.2.6. Russia
11.2.7. Rest of Europe
11.3. Absolute $ Opportunity Assessment by Country
11.4. Europe Outbound Dialer Systems Market Size and Volume Forecast by Application
11.4.1. Aviation
11.4.2. Automobile
11.4.3. BFSI
11.4.4. Healthcare
11.4.5. Retail
11.4.6. Others
11.5. Basis Point Share (BPS) Analysis by Application
11.6. Y-o-Y Growth Projections by Application
11.7. Europe Outbound Dialer Systems Market Size and Volume Forecast by Type
11.7.1. Predictive Dialing
11.7.2. Preview Dialing
11.7.3. Power Dialing
11.8. Basis Point Share (BPS) Analysis by Type
11.9. Y-o-Y Growth Projections by Type
11.10. Market Attractiveness/Growth Potential Analysis
11.10.1. By Country
11.10.2. By Product Type
11.10.3. By Application
11.10.4. By Sales Channel
11.11. Europe Outbound Dialer Systems Demand Share, 2019-2026
12. Asia Pacific Outbound Dialer Systems Market Analysis and Forecast
12.1. Introduction
12.1.1. Basis Point Share (BPS) Analysis by Country
12.1.2. Y-o-Y Growth Projections by Country
12.1.3. Asia Pacific Average Pricing Analysis
12.2. Asia Pacific Outbound Dialer Systems Market Size and Volume Forecast by Country
12.2.1. China
12.2.2. Japan
12.2.3. South Korea
12.2.4. India
12.2.5. Australia
12.2.6. Rest of Asia Pacific (APAC)
12.3. Absolute $ Opportunity Assessment by Country
12.4. Asia Pacific Outbound Dialer Systems Market Size and Volume Forecast by Application
12.4.1. Aviation
12.4.2. Automobile
12.4.3. BFSI
12.4.4. Healthcare
12.4.5. Retail
12.4.6. Others
12.5. Basis Point Share (BPS) Analysis by Application
12.6. Y-o-Y Growth Projections by Application
12.7. Asia Pacific Outbound Dialer Systems Market Size and Volume Forecast by Type
12.7.1. Predictive Dialing
12.7.2. Preview Dialing
12.7.3. Power Dialing
12.8. Basis Point Share (BPS) Analysis by Type
12.9. Y-o-Y Growth Projections by Type
12.10. Market Attractiveness/Growth Potential Analysis
12.10.1. By Country
12.10.2. By Product Type
12.10.3. By Application
12.10.4. By Sales Channel
12.11. Asia Pacific Outbound Dialer Systems Demand Share, 2019-2026
13. Middle East & Africa Outbound Dialer Systems Market Analysis and Forecast
13.1. Introduction
13.1.1. Basis Point Share (BPS) Analysis by Country
13.1.2. Y-o-Y Growth Projections by Country
13.1.3. Asia Pacific Average Pricing Analysis
13.2. Middle East & Africa Outbound Dialer Systems Market Size and Volume Forecast by Country
13.2.1. Saudi Arabia
13.2.2. South Africa
13.2.3. UAE
13.2.4. Rest of Middle East & Africa (MEA)
13.3. Absolute $ Opportunity Assessment by Country
13.4. Middle East & Africa Outbound Dialer Systems Market Size and Volume Forecast by Application
13.4.1. Aviation
13.4.2. Automobile
13.4.3. BFSI
13.4.4. Healthcare
13.4.5. Retail
13.4.6. Others
13.5. Basis Point Share (BPS) Analysis by Application
13.6. Y-o-Y Growth Projections by Application
13.7. Middle East & Africa Outbound Dialer Systems Market Size and Volume Forecast by Type
13.7.1. Predictive Dialing
13.7.2. Preview Dialing
13.7.3. Power Dialing
13.8. Basis Point Share (BPS) Analysis by Type
13.9. Y-o-Y Growth Projections by Type
13.10. Market Attractiveness/Growth Potential Analysis
13.10.1. By Country
13.10.2. By Product Type
13.10.3. By Application
13.10.4. By Sales Channel
13.11. Middle East & Africa Outbound Dialer Systems Demand Share, 2019-2026
14. Competition Landscape
14.1. Global Outbound Dialer Systems Market: Market Share Analysis
14.2. Outbound Dialer Systems Distributors and Customers
14.3. Outbound Dialer Systems Market: Competitive Dashboard
14.4. Company Profiles (Details Overview, Financials, Developments, Strategy)
14.4.1. Aastra
14.4.1.1. Overview
14.4.1.2. Financials
14.4.1.3. Developments
14.4.1.4. Strategic Outlook
14.4.2. Alcatel-Lucent
14.4.2.1. Overview
14.4.2.2. Financials
14.4.2.3. Developments
14.4.2.4. Strategic Outlook
14.4.3. Altitude Software
14.4.3.1. Overview
14.4.3.2. Financials
14.4.3.3. Developments
14.4.3.4. Strategic Outlook
14.4.4. Aspect Software
14.4.4.1. Overview
14.4.4.2. Financials
14.4.4.3. Developments
14.4.4.4. Strategic Outlook
14.4.5. Avavya
14.4.5.1. Overview
14.4.5.2. Financials
14.4.5.3. Developments
14.4.5.4. Strategic Outlook
14.4.6. Cisco Systems Inc.
14.4.6.1. Overview
14.4.6.2. Financials
14.4.6.3. Developments
14.4.6.4. Strategic Outlook
14.4.7. Cosmocom
14.4.7.1. Overview
14.4.7.2. Financials
14.4.7.3. Developments
14.4.7.4. Strategic Outlook
14.4.8. Interactive Intelligence
14.4.8.1. Overview
14.4.8.2. Financials
14.4.8.3. Developments
14.4.8.4. Strategic Outlook
14.4.9. Noble Systems
14.4.9.1. Overview
14.4.9.2. Financials
14.4.9.3. Developments
14.4.9.4. Strategic Outlook
14.4.10. Siemens Enterprise Communications
14.4.10.1. Overview
14.4.10.2. Financials
14.4.10.3. Developments
14.4.10.4. Strategic Outlook
14.4.11. COMPANY 11
14.4.11.1. Overview
14.4.11.2. Financials
14.4.11.3. Developments
14.4.11.4. Strategic Outlook
14.4.12. COMPANY 12
14.4.12.1. Overview
14.4.12.2. Financials
14.4.12.3. Developments
14.4.12.4. Strategic Outlook
14.4.13. COMPANY 13
14.4.13.1. Overview
14.4.13.2. Financials
14.4.13.3. Developments
14.4.13.4. Strategic Outlook
14.4.14. COMPANY 14
14.4.14.1. Overview
14.4.14.2. Financials
14.4.14.3. Developments
14.4.14.4. Strategic Outlook
14.4.15. COMPANY 15
14.4.15.1. Overview
14.4.15.2. Financials
14.4.15.3. Developments
14.4.15.4. Strategic Outlook
14.4.16. COMPANY 16
14.4.16.1. Overview
14.4.16.2. Financials
14.4.16.3. Developments
14.4.16.4. Strategic Outlook
14.4.17. COMPANY 17
14.4.17.1. Overview
14.4.17.2. Financials
14.4.17.3. Developments
14.4.17.4. Strategic Outlook
14.4.18. COMPANY 18
14.4.18.1. Overview
14.4.18.2. Financials
14.4.18.3. Developments
14.4.18.4. Strategic Outlook
14.4.19. COMPANY 19
14.4.19.1. Overview
14.4.19.2. Financials
14.4.19.3. Developments
14.4.19.4. Strategic Outlook
14.4.20. COMPANY 20
14.4.20.1. Overview
14.4.20.2. Financials
14.4.20.3. Developments
14.4.20.4. Strategic Outlook
