Latest Update: Impact of current COVID-19 situation has been considered in this report while making the analysis.
Global SIP Based IP PBX Market by Type (Cloud-hosted, On-Site (Premise), SIP Based IP PB), By Application (Small and Medium Sized Company, Large Company) And By Region (North America, Latin America, Europe, Asia Pacific and Middle East & Africa), Forecast From 2022 To 2030-report

Global SIP Based IP PBX Market by Type (Cloud-hosted, On-Site (Premise), SIP Based IP PB), By Application (Small and Medium Sized Company, Large Company) And By Region (North America, Latin America, Europe, Asia Pacific and Middle East & Africa), Forecast From 2022 To 2030

Report ID: 155027 3300 IT & Telecom 377 246 Pages 4.8 (35)

Market Overview:

The global SIP-based IP PBX market is expected to grow at a CAGR of 10.5% during the forecast period from 2018 to 2030. The growth in this market can be attributed to the increasing demand for cloud-hosted and on-site (premise) SIP-based IP PBX systems from small and medium sized companies, as well as large companies. Additionally, the growing demand for unified communication and collaboration (UCC) solutions is also contributing to the growth of this market. North America is expected to hold the largest share of the global SIP-based IP PBX market in 2018, followed by Europe and Asia Pacific.

Global SIP Based IP PBX Industry Outlook

Product Definition:

SIP-based IP PBX is a private branch exchange (PBX) that uses Session Initiation Protocol (SIP) to manage calls between internal users and outside callers. SIP-based IP PBX systems offer many advantages over traditional PBX systems, including lower cost of ownership, scalability, and flexibility.


Cloud-hosted SIP Based IP PBX is a service that offers telephonic features to its users through the internet by using either softphone or directly through the computer. It also helps in reducing maintenance and support costs, as well as providing flexibility to users. The service providers offer this facility of cloud-based SIP based IP PBX on rent or lease basis which includes all hardware such as phones, extension numbers, etc.

On-Site (Premise):

On-site (premise) is a term used for telephony systems that are based on SIP protocol and can be hosted either in the customer's site or in the service provider's site. In this system, both ends of the communication are local to each other; there is no dialing outside line. The advantage of using on-site system is that it reduces cost and time by eliminating third party involvement.

Application Insights:

The large company segment held the largest market share of more than 60.0% in 2017. This is attributed to the fact that large companies have a larger number of employees and require a high number of extension phones, which can be used globally with an IP PBX system. Furthermore, these companies have offices at multiple locations across the world and need to manage their communications efficiently. Large sized companies are expanding their IT infrastructure owing to increasing demand for enhanced communication experience from customers and employees alike. The small & medium-sized company (SMC) segment is expected to grow at a significant rate over the forecast period due largely on account of easy availability of affordable voice solutions coupled with advanced features such as mobility, collaboration, security & privacy protection for both SMEs as well as enterprises worldwide thereby driving product adoption globally over next seven years or so.

Regional Analysis:

North America dominated the global market in 2017. This can be attributed to the presence of a large number of service providers and an increase in cloud-based services. The region is expected to maintain its position during the forecast period owing to continuous technological advancements, high internet penetration, and increasing demand for mobility solutions among users across this region.

Asia Pacific is anticipated to witness significant growth over the next eight years owing to increased adoption by enterprises for communication needs on account of rising workforce collaboration applications and improved internet connectivity offered by various service providers at affordable tariffs along with government initiatives such as Digital India & Make in India promoting digitalization across this region are some factors driving regional growth. Moreover, growing investments from telecom companies are also contributing towards market development through strategic acquisitions & new product launches aimed at cateringto customer requirements better than existing alternatives do so creating opportunities for industry participants during this period (2018 - 2030).

Growth Factors:

  • Increasing demand for hosted and cloud-based PBX solutions
  • Proliferation of IP-enabled devices and the BYOD trend
  • Growing demand for unified communications (UC) solutions
  • Emergence of next-generation technologies such as VoIP, UC, and HD voice
  • Rising number of small businesses

Scope Of The Report

Report Attributes

Report Details

Report Title

SIP Based IP PBX Market Research Report

By Type

Cloud-hosted, On-Site (Premise), SIP Based IP PB

By Application

Small and Medium Sized Company, Large Company

By Companies

NEC, Microsoft, Huawei, West Unified Communications, Mitel, Vonage, Avaya, Cisco, BroadSoft, ShoreTel, 8x8, Inc, AT&T, Brekeke Software, Avaya, Ciena (BluePlanet), Ericsson, Fonality, NetSapiens, RingCentral Next-Gen Competitor, West Corporation, ZyXEL, SIP Based IP PB

Regions Covered

North America, Europe, APAC, Latin America, MEA

Base Year


Historical Year

2019 to 2020 (Data from 2010 can be provided as per availability)

Forecast Year


Number of Pages


Number of Tables & Figures


Customization Available

Yes, the report can be customized as per your need.

Global SIP Based IP PBX Market Report Segments:

The global SIP Based IP PBX market is segmented on the basis of:


Cloud-hosted, On-Site (Premise), SIP Based IP PB

The product segment provides information about the market share of each product and the respective CAGR during the forecast period. It lays out information about the product pricing parameters, trends, and profits that provides in-depth insights of the market. Furthermore, it discusses latest product developments & innovation in the market.


Small and Medium Sized Company, Large Company

The application segment fragments various applications of the product and provides information on the market share and growth rate of each application segment. It discusses the potential future applications of the products and driving and restraining factors of each application segment.

Some of the companies that are profiled in this report are:

  1. NEC
  2. Microsoft
  3. Huawei
  4. West Unified Communications
  5. Mitel
  6. Vonage
  7. Avaya
  8. Cisco
  9. BroadSoft
  10. ShoreTel
  11. 8x8, Inc
  12. AT&T
  13. Brekeke Software
  14. Avaya
  15. Ciena (BluePlanet)
  16. Ericsson
  17. Fonality
  18. NetSapiens
  19. RingCentral Next-Gen Competitor
  20. West Corporation
  21. ZyXEL
  22. SIP Based IP PB

Global SIP Based IP PBX Market Overview

Highlights of The SIP Based IP PBX Market Report:

  1. The market structure and projections for the coming years.
  2. Drivers, restraints, opportunities, and current trends of market.
  3. Historical data and forecast.
  4. Estimations for the forecast period 2030.
  5. Developments and trends in the market.
  6. By Type:

    1. Cloud-hosted
    2. On-Site (Premise)
    3. SIP Based IP PB
  1. By Application:

    1. Small and Medium Sized Company
    2. Large Company
  1. Market scenario by region, sub-region, and country.
  2. Market share of the market players, company profiles, product specifications, SWOT analysis, and competitive landscape.
  3. Analysis regarding upstream raw materials, downstream demand, and current market dynamics.
  4. Government Policies, Macro & Micro economic factors are also included in the report.

We have studied the SIP Based IP PBX Market in 360 degrees via. both primary & secondary research methodologies. This helped us in building an understanding of the current market dynamics, supply-demand gap, pricing trends, product preferences, consumer patterns & so on. The findings were further validated through primary research with industry experts & opinion leaders across countries. The data is further compiled & validated through various market estimation & data validation methodologies. Further, we also have our in-house data forecasting model to predict market growth up to 2030.

Regional Analysis

  • North America
  • Europe
  • Asia Pacific
  • Middle East & Africa
  • Latin America

Note: A country of choice can be added in the report at no extra cost. If more than one country needs to be added, the research quote will vary accordingly.

The geographical analysis part of the report provides information about the product sales in terms of volume and revenue in regions. It lays out potential opportunities for the new entrants, emerging players, and major players in the region. The regional analysis is done after considering the socio-economic factors and government regulations of the countries in the regions.

How you may use our products:

  • Correctly Positioning New Products
  • Market Entry Strategies
  • Business Expansion Strategies
  • Consumer Insights
  • Understanding Competition Scenario
  • Product & Brand Management
  • Channel & Customer Management
  • Identifying Appropriate Advertising Appeals

Global SIP Based IP PBX Market Statistics

8 Reasons to Buy This Report

  1. Includes a Chapter on the Impact of COVID-19 Pandemic On the Market
  2. Report Prepared After Conducting Interviews with Industry Experts & Top Designates of the Companies in the Market
  3. Implemented Robust Methodology to Prepare the Report
  4. Includes Graphs, Statistics, Flowcharts, and Infographics to Save Time
  5. Industry Growth Insights Provides 24/5 Assistance Regarding the Doubts in the Report
  6. Provides Information About the Top-winning Strategies Implemented by Industry Players.
  7. In-depth Insights On the Market Drivers, Restraints, Opportunities, and Threats
  8. Customization of the Report Available

Frequently Asked Questions?

A SIP based IP PBX is a telephone system that uses the Session Initiation Protocol (SIP) to manage calls. This type of phone system allows users to make and receive calls using their regular phones, rather than having to use special telephones or software for making and receiving SIP calls.

Some of the major players in the sip based ip pbx market are NEC, Microsoft, Huawei, West Unified Communications, Mitel, Vonage, Avaya, Cisco, BroadSoft, ShoreTel, 8x8, Inc, AT&T, Brekeke Software, Avaya, Ciena (BluePlanet), Ericsson, Fonality, NetSapiens, RingCentral Next-Gen Competitor, West Corporation, ZyXEL, SIP Based IP PB.

The sip based ip pbx market is expected to grow at a compound annual growth rate of 10.5%.

1. Executive Summary

2. Assumptions and Acronyms Used

3. Research Methodology

4. SIP Based IP PBX Market Overview
   4.1. Introduction
      4.1.1. Market Taxonomy
      4.1.2. Market Definition
   4.2. Macro-Economic Factors
      4.2.1. Industry Outlook
   4.3. SIP Based IP PBX Market Dynamics
      4.3.1. Market Drivers
      4.3.2. Market Restraints
      4.3.3. Opportunity
      4.3.4. Market Trends
   4.4. SIP Based IP PBX Market - Supply Chain
   4.5. Global SIP Based IP PBX Market Forecast
      4.5.1. SIP Based IP PBX Market Size (US$ Mn) and Y-o-Y Growth
      4.5.2. SIP Based IP PBX Market Size (000’ Units) and Y-o-Y Growth
      4.5.3. SIP Based IP PBX Market Absolute $ Opportunity

5. Global SIP Based IP PBX Market Analysis and Forecast by Type
   5.1. Market Trends
   5.2. Introduction
      5.2.1. Basis Point Share (BPS) Analysis by Type
      5.2.2. Y-o-Y Growth Projections by Type
   5.3. SIP Based IP PBX Market Size and Volume Forecast by Type
      5.3.1. Cloud-hosted
      5.3.2. On-Site (Premise)
      5.3.3. SIP Based IP PB
   5.4. Absolute $ Opportunity Assessment by Type
   5.5. Market Attractiveness/Growth Potential Analysis by Type

6. Global SIP Based IP PBX Market Analysis and Forecast by Application
   6.1. Market Trends
   6.2. Introduction
      6.2.1. Basis Point Share (BPS) Analysis by Application
      6.2.2. Y-o-Y Growth Projections by Application
   6.3. SIP Based IP PBX Market Size and Volume Forecast by Application
      6.3.1. Small and Medium Sized Company
      6.3.2. Large Company
   6.4. Absolute $ Opportunity Assessment by Application
   6.5. Market Attractiveness/Growth Potential Analysis by Application

7. Global SIP Based IP PBX Market Analysis and Forecast by Sales Channel
   7.1. Market Trends
   7.2. Introduction
      7.2.1. Basis Point Share (BPS) Analysis by Sales Channel 
      7.2.2. Y-o-Y Growth Projections by Sales Channel
   7.3. SIP Based IP PBX Market Size and Volume Forecast by Sales Channel 
      7.3.1. Manufacturer/Distributor/Service Provider
      7.3.2. Aftermarket
   7.4. Absolute $ Opportunity Assessment by Sales Channel
   7.5. Market Attractiveness/Growth Potential Analysis by Sales Channel

8. Global SIP Based IP PBX Market Analysis and Forecast by Region
   8.1. Market Trends
   8.2. Introduction
      8.2.1. Basis Point Share (BPS) Analysis by Region
      8.2.2. Y-o-Y Growth Projections by Region
   8.3. SIP Based IP PBX Market Size and Volume Forecast by Region
      8.3.1. North America
      8.3.2. Latin America
      8.3.3. Europe
      8.3.4. Asia Pacific
      8.3.5. Middle East and Africa (MEA)
   8.4. Absolute $ Opportunity Assessment by Region
   8.5. Market Attractiveness/Growth Potential Analysis by Region
   8.6. Global SIP Based IP PBX Demand Share Forecast, 2019-2026

9. North America SIP Based IP PBX Market Analysis and Forecast
   9.1. Introduction
      9.1.1. Basis Point Share (BPS) Analysis by Country
      9.1.2. Y-o-Y Growth Projections by Country
   9.2. North America SIP Based IP PBX Market Size and Volume Forecast by Country
      9.2.1. U.S.
      9.2.2. Canada
   9.3. Absolute $ Opportunity Assessment by Country
   9.4. North America SIP Based IP PBX Market Size and Volume Forecast by Application
      9.4.1. Small and Medium Sized Company
      9.4.2. Large Company
   9.5. Basis Point Share (BPS) Analysis by Application
   9.6. Y-o-Y Growth Projections by Application
   9.7. North America SIP Based IP PBX Market Size and Volume Forecast by Type
      9.7.1. Cloud-hosted
      9.7.2. On-Site (Premise)
      9.7.3. SIP Based IP PB
   9.8. Basis Point Share (BPS) Analysis by Type
   9.9. Y-o-Y Growth Projections by Type
   9.10. Market Attractiveness/Growth Potential Analysis
      9.10.1. By Country
      9.10.2. By Product Type
      9.10.3. By Application
      9.10.4. By Sales Channel
   9.11. North America SIP Based IP PBX Demand Share Forecast, 2019-2026

10. Latin America SIP Based IP PBX Market Analysis and Forecast
   10.1. Introduction
      10.1.1. Basis Point Share (BPS) Analysis by Country
      10.1.2. Y-o-Y Growth Projections by Country
      10.1.3. Latin America Average Pricing Analysis
   10.2. Latin America SIP Based IP PBX Market Size and Volume Forecast by Country
      10.2.1. Brazil
      10.2.2. Mexico
      10.2.3. Rest of Latin America
   10.3. Absolute $ Opportunity Assessment by Country
   10.4. Latin America SIP Based IP PBX Market Size and Volume Forecast by Application
      10.4.1. Small and Medium Sized Company
      10.4.2. Large Company
   10.5. Basis Point Share (BPS) Analysis by Application
   10.6. Y-o-Y Growth Projections by Application
   10.7. Latin America SIP Based IP PBX Market Size and Volume Forecast by Type
      10.7.1. Cloud-hosted
      10.7.2. On-Site (Premise)
      10.7.3. SIP Based IP PB
   10.8. Basis Point Share (BPS) Analysis by Type
   10.9. Y-o-Y Growth Projections by Type
   10.10. Market Attractiveness/Growth Potential Analysis
      10.10.1. By Country
      10.10.2. By Product Type
      10.10.3. By Application
      10.10.4. By Sales Channel
   10.11. Latin America SIP Based IP PBX Demand Share Forecast, 2019-2026

11. Europe SIP Based IP PBX Market Analysis and Forecast
   11.1. Introduction
      11.1.1. Basis Point Share (BPS) Analysis by Country
      11.1.2. Y-o-Y Growth Projections by Country
      11.1.3. Europe Average Pricing Analysis
   11.2. Europe SIP Based IP PBX Market Size and Volume Forecast by Country
      11.2.1. Germany
      11.2.2. France
      11.2.3. Italy
      11.2.4. U.K.
      11.2.5. Spain
      11.2.6. Russia
      11.2.7. Rest of Europe
   11.3. Absolute $ Opportunity Assessment by Country
   11.4. Europe SIP Based IP PBX Market Size and Volume Forecast by Application
      11.4.1. Small and Medium Sized Company
      11.4.2. Large Company
   11.5. Basis Point Share (BPS) Analysis by Application
   11.6. Y-o-Y Growth Projections by Application
   11.7. Europe SIP Based IP PBX Market Size and Volume Forecast by Type
      11.7.1. Cloud-hosted
      11.7.2. On-Site (Premise)
      11.7.3. SIP Based IP PB
   11.8. Basis Point Share (BPS) Analysis by Type
   11.9. Y-o-Y Growth Projections by Type
   11.10. Maket Attractiveness/Growth Potential Analysis
      11.10.1. By Country
      11.10.2. By Product Type
      11.10.3. By Application
      11.10.4. By Sales Channel
   11.11. Europe SIP Based IP PBX Demand Share, 2019-2026

12. Asia Pacific SIP Based IP PBX Market Analysis and Forecast
   12.1. Introduction
      12.1.1. Basis Point Share (BPS) Analysis by Country
      12.1.2. Y-o-Y Growth Projections by Country
      12.1.3. Asia Pacific Average Pricing Analysis
   12.2. Asia Pacific SIP Based IP PBX Market Size and Volume Forecast by Country
      12.2.1. China
      12.2.2. Japan
      12.2.3. South Korea
      12.2.4. India
      12.2.5. Australia
      12.2.6. Rest of Asia Pacific (APAC)
   12.3. Absolute $ Opportunity Assessment by Country
   12.4. Asia Pacific SIP Based IP PBX Market Size and Volume Forecast by Application
      12.4.1. Small and Medium Sized Company
      12.4.2. Large Company
   12.5. Basis Point Share (BPS) Analysis by Application
   12.6. Y-o-Y Growth Projections by Application
   12.7. Asia Pacific SIP Based IP PBX Market Size and Volume Forecast by Type
      12.7.1. Cloud-hosted
      12.7.2. On-Site (Premise)
      12.7.3. SIP Based IP PB
   12.8. Basis Point Share (BPS) Analysis by Type
   12.9. Y-o-Y Growth Projections by Type
   12.10. Market Attractiveness/Growth Potential Analysis
      12.10.1. By Country
      12.10.2. By Product Type
      12.10.3. By Application
      12.10.4. By Sales Channel
   12.11. Asia Pacific SIP Based IP PBX Demand Share, 2019-2026

13. Middle East & Africa SIP Based IP PBX Market Analysis and Forecast
   13.1. Introduction
      13.1.1. Basis Point Share (BPS) Analysis by Country
      13.1.2. Y-o-Y Growth Projections by Country
      13.1.3. Asia Pacific Average Pricing Analysis
   13.2. Middle East & Africa SIP Based IP PBX Market Size and Volume Forecast by Country
      13.2.1. Saudi Arabia
      13.2.2. South Africa
      13.2.3. UAE
      13.2.4. Rest of Middle East & Africa (MEA)
   13.3. Absolute $ Opportunity Assessment by Country
   13.4. Middle East & Africa SIP Based IP PBX Market Size and Volume Forecast by Application
      13.4.1. Small and Medium Sized Company
      13.4.2. Large Company
   13.5. Basis Point Share (BPS) Analysis by Application
   13.6. Y-o-Y Growth Projections by Application
   13.7. Middle East & Africa SIP Based IP PBX Market Size and Volume Forecast by Type
      13.7.1. Cloud-hosted
      13.7.2. On-Site (Premise)
      13.7.3. SIP Based IP PB
   13.8. Basis Point Share (BPS) Analysis by Type
   13.9. Y-o-Y Growth Projections by Type
   13.10. Market Attractiveness/Growth Potential Analysis
      13.10.1. By Country
      13.10.2. By Product Type
      13.10.3. By Application
      13.10.4. By Sales Channel
   13.11. Middle East & Africa SIP Based IP PBX Demand Share, 2019-2026

14. Competition Landscape
   14.1. Global SIP Based IP PBX Market: Market Share Analysis
   14.2. SIP Based IP PBX Distributors and Customers
   14.3. SIP Based IP PBX Market: Competitive Dashboard
   14.4. Company Profiles (Details – Overview, Financials, Developments, Strategy) 
      14.4.1. NEC Overview Financials Developments Strategic Outlook
      14.4.2. Microsoft Overview Financials Developments Strategic Outlook
      14.4.3. Huawei Overview Financials Developments Strategic Outlook
      14.4.4. West Unified Communications Overview Financials Developments Strategic Outlook
      14.4.5. Mitel Overview Financials Developments Strategic Outlook
      14.4.6. Vonage Overview Financials Developments Strategic Outlook
      14.4.7. Avaya Overview Financials Developments Strategic Outlook
      14.4.8. Cisco Overview Financials Developments Strategic Outlook
      14.4.9. BroadSoft Overview Financials Developments Strategic Outlook
      14.4.10. ShoreTel Overview Financials Developments Strategic Outlook
      14.4.11. 8x8, Inc Overview Financials Developments Strategic Outlook
      14.4.12. AT&T Overview Financials Developments Strategic Outlook
      14.4.13. Brekeke Software Overview Financials Developments Strategic Outlook
      14.4.14. Avaya Overview Financials Developments Strategic Outlook
      14.4.15. Ciena (BluePlanet) Overview Financials Developments Strategic Outlook
      14.4.16. Ericsson Overview Financials Developments Strategic Outlook
      14.4.17. Fonality Overview Financials Developments Strategic Outlook
      14.4.18. NetSapiens Overview Financials Developments Strategic Outlook
      14.4.19. RingCentral Next-Gen Competitor Overview Financials Developments Strategic Outlook
      14.4.20. West Corporation Overview Financials Developments Strategic Outlook

Our Trusted Clients

Contact Us