The global speech based interactive voice response software market is expected to grow at a CAGR of around 16.5% during the forecast period, from 2021 to 2030. The growth of this market can be attributed to the increasing adoption of speech recognition technology in various industries such as banking, healthcare, and retail. Speech recognition technology has been widely adopted by these industries due to its ability to provide accurate data and information with minimal human intervention.
The global speech based interactive voice response software market is segmented on the basis of type into cloubased, on premise, and speech based interactive voice response softwar; application into large enterprise, medium enterprise, and small enterprise; and region into North America (NA), Latin America (LA), Europe (EU), Asia Pacific (APAC) & Middle East & Africa (MEA).
-The Speech Based Interactive Voice Response Software market is expected to grow at a CAGR of 5.5% from 2017 to 2022.
-The growth of the Speech Based Interactive Voice Response Software market is driven by the increasing demand for speech recognition technology in various industries such as healthcare, banking, and retail.
-The increasing adoption of speech recognition technology in various industries such as healthcare, banking, and retail is expected to drive the growth of the Speech Based Interactive Voice Response Software market during the forecast period.
-Increasing demand for voice assistants such as Amazon Alexa and Google Assistant will also fuel the growth of this market during the forecast period.
-Increasing use cases for speech recognition technology in various industries such as healthcare, banking, and retail will also drive this market during the forecast period.
-Growing need for automation across various sectors including manufacturing industry will be another factor driving this market during the forecast period.
Industry Growth Insights published a new data on “Speech Based Interactive Voice Response Software Market”. The research report is titled “Speech Based Interactive Voice Response Software Market research by Types (Cloud-based, On Premise, Speech Based Interactive Voice Response Softwar), By Applications (Large Enterprise, Medium Enterprise, Small Enterprise), By Players/Companies 8X8, Inc. (US), Nuance Communications, Inc. (US), Convergys Corporation (US), Avaya Inc. (US), Cisco Systems, Inc. (US), Connect First (US), West Corporation (US), Genesys Telecommunication Laboratories, Inc. (US), Verizon Communications Inc. (US), IVR Lab (US), Aspect Software Parent Inc. (US), 24/7 Customer, Inc. (US), InContact Inc. (US), NewVoiceMedia (UK), Five9, Inc. (US), Speech Based Interactive Voice Response Softwar”.
Scope Of The Report
Report Attributes
Report Details
Report Title
Speech Based Interactive Voice Response Software Market Research Report
By Type
Cloud-based, On Premise, Speech Based Interactive Voice Response Softwar
By Application
Large Enterprise, Medium Enterprise, Small Enterprise
By Companies
8X8, Inc. (US), Nuance Communications, Inc. (US), Convergys Corporation (US), Avaya Inc. (US), Cisco Systems, Inc. (US), Connect First (US), West Corporation (US), Genesys Telecommunication Laboratories, Inc. (US), Verizon Communications Inc. (US), IVR Lab (US), Aspect Software Parent Inc. (US), 24/7 Customer, Inc. (US), InContact Inc. (US), NewVoiceMedia (UK), Five9, Inc. (US), Speech Based Interactive Voice Response Softwar
Regions Covered
North America, Europe, APAC, Latin America, MEA
Base Year
2021
Historical Year
2019 to 2020 (Data from 2010 can be provided as per availability)
Forecast Year
2030
Number of Pages
240
Number of Tables & Figures
168
Customization Available
Yes, the report can be customized as per your need.
Global Speech Based Interactive Voice Response Software Market Report Segments:
The global Speech Based Interactive Voice Response Software market is segmented on the basis of:
Types
Cloud-based, On Premise, Speech Based Interactive Voice Response Softwar
The product segment provides information about the market share of each product and the respective CAGR during the forecast period. It lays out information about the product pricing parameters, trends, and profits that provides in-depth insights of the market. Furthermore, it discusses latest product developments & innovation in the market.
Applications
Large Enterprise, Medium Enterprise, Small Enterprise
The application segment fragments various applications of the product and provides information on the market share and growth rate of each application segment. It discusses the potential future applications of the products and driving and restraining factors of each application segment.
Some of the companies that are profiled in this report are:
- 8X8, Inc. (US)
- Nuance Communications, Inc. (US)
- Convergys Corporation (US)
- Avaya Inc. (US)
- Cisco Systems, Inc. (US)
- Connect First (US)
- West Corporation (US)
- Genesys Telecommunication Laboratories, Inc. (US)
- Verizon Communications Inc. (US)
- IVR Lab (US)
- Aspect Software Parent Inc. (US)
- 24/7 Customer, Inc. (US)
- InContact Inc. (US)
- NewVoiceMedia (UK)
- Five9, Inc. (US)
- Speech Based Interactive Voice Response Softwar
Highlights of The Speech Based Interactive Voice Response Software Market Report:
- The market structure and projections for the coming years.
- Drivers, restraints, opportunities, and current trends of market.
- Historical data and forecast.
- Estimations for the forecast period 2030.
- Developments and trends in the market.
- By Type:
- Cloud-based
- On Premise
- Speech Based Interactive Voice Response Softwar
- By Application:
- Large Enterprise
- Medium Enterprise
- Small Enterprise
- Market scenario by region, sub-region, and country.
- Market share of the market players, company profiles, product specifications, SWOT analysis, and competitive landscape.
- Analysis regarding upstream raw materials, downstream demand, and current market dynamics.
- Government Policies, Macro & Micro economic factors are also included in the report.
We have studied the Speech Based Interactive Voice Response Software Market in 360 degrees via. both primary & secondary research methodologies. This helped us in building an understanding of the current market dynamics, supply-demand gap, pricing trends, product preferences, consumer patterns & so on. The findings were further validated through primary research with industry experts & opinion leaders across countries. The data is further compiled & validated through various market estimation & data validation methodologies. Further, we also have our in-house data forecasting model to predict market growth up to 2030.
Regional Analysis
- North America
- Europe
- Asia Pacific
- Middle East & Africa
- Latin America
Note: A country of choice can be added in the report at no extra cost. If more than one country needs to be added, the research quote will vary accordingly.
The geographical analysis part of the report provides information about the product sales in terms of volume and revenue in regions. It lays out potential opportunities for the new entrants, emerging players, and major players in the region. The regional analysis is done after considering the socio-economic factors and government regulations of the countries in the regions.
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8 Reasons to Buy This Report
- Includes a Chapter on the Impact of COVID-19 Pandemic On the Market
- Report Prepared After Conducting Interviews with Industry Experts & Top Designates of the Companies in the Market
- Implemented Robust Methodology to Prepare the Report
- Includes Graphs, Statistics, Flowcharts, and Infographics to Save Time
- Industry Growth Insights Provides 24/5 Assistance Regarding the Doubts in the Report
- Provides Information About the Top-winning Strategies Implemented by Industry Players.
- In-depth Insights On the Market Drivers, Restraints, Opportunities, and Threats
- Customization of the Report Available
Frequently Asked Questions?
Speech-based interactive voice response software is a type of telephone system that allows people with disabilities to communicate by speaking into a microphone and having the system respond. The person using the speech-based interactive voice response software can control the system by speaking commands, which are then processed and used to generate responses.
Some of the key players operating in the speech based interactive voice response software market are 8X8, Inc. (US), Nuance Communications, Inc. (US), Convergys Corporation (US), Avaya Inc. (US), Cisco Systems, Inc. (US), Connect First (US), West Corporation (US), Genesys Telecommunication Laboratories, Inc. (US), Verizon Communications Inc. (US), IVR Lab (US), Aspect Software Parent Inc. (US), 24/7 Customer, Inc. (US), InContact Inc. (US), NewVoiceMedia (UK), Five9, Inc. (US), Speech Based Interactive Voice Response Softwar.
The speech based interactive voice response software market is expected to register a CAGR of 16.5%.
1. Executive Summary
2. Assumptions and Acronyms Used
3. Research Methodology
4. Speech Based Interactive Voice Response Software Market Overview
4.1. Introduction
4.1.1. Market Taxonomy
4.1.2. Market Definition
4.2. Macro-Economic Factors
4.2.1. Industry Outlook
4.3. Speech Based Interactive Voice Response Software Market Dynamics
4.3.1. Market Drivers
4.3.2. Market Restraints
4.3.3. Opportunity
4.3.4. Market Trends
4.4. Speech Based Interactive Voice Response Software Market - Supply Chain
4.5. Global Speech Based Interactive Voice Response Software Market Forecast
4.5.1. Speech Based Interactive Voice Response Software Market Size (US$ Mn) and Y-o-Y Growth
4.5.2. Speech Based Interactive Voice Response Software Market Size (000 Units) and Y-o-Y Growth
4.5.3. Speech Based Interactive Voice Response Software Market Absolute $ Opportunity
5. Global Speech Based Interactive Voice Response Software Market Analysis and Forecast by Type
5.1. Market Trends
5.2. Introduction
5.2.1. Basis Point Share (BPS) Analysis by Type
5.2.2. Y-o-Y Growth Projections by Type
5.3. Speech Based Interactive Voice Response Software Market Size and Volume Forecast by Type
5.3.1. Cloud-based
5.3.2. On Premise
5.3.3. Speech Based Interactive Voice Response Softwar
5.4. Absolute $ Opportunity Assessment by Type
5.5. Market Attractiveness/Growth Potential Analysis by Type
6. Global Speech Based Interactive Voice Response Software Market Analysis and Forecast by Application
6.1. Market Trends
6.2. Introduction
6.2.1. Basis Point Share (BPS) Analysis by Application
6.2.2. Y-o-Y Growth Projections by Application
6.3. Speech Based Interactive Voice Response Software Market Size and Volume Forecast by Application
6.3.1. Large Enterprise
6.3.2. Medium Enterprise
6.3.3. Small Enterprise
6.4. Absolute $ Opportunity Assessment by Application
6.5. Market Attractiveness/Growth Potential Analysis by Application
7. Global Speech Based Interactive Voice Response Software Market Analysis and Forecast by Sales Channel
7.1. Market Trends
7.2. Introduction
7.2.1. Basis Point Share (BPS) Analysis by Sales Channel
7.2.2. Y-o-Y Growth Projections by Sales Channel
7.3. Speech Based Interactive Voice Response Software Market Size and Volume Forecast by Sales Channel
7.3.1. Manufacturer/Distributor/Service Provider
7.3.2. Aftermarket
7.4. Absolute $ Opportunity Assessment by Sales Channel
7.5. Market Attractiveness/Growth Potential Analysis by Sales Channel
8. Global Speech Based Interactive Voice Response Software Market Analysis and Forecast by Region
8.1. Market Trends
8.2. Introduction
8.2.1. Basis Point Share (BPS) Analysis by Region
8.2.2. Y-o-Y Growth Projections by Region
8.3. Speech Based Interactive Voice Response Software Market Size and Volume Forecast by Region
8.3.1. North America
8.3.2. Latin America
8.3.3. Europe
8.3.4. Asia Pacific
8.3.5. Middle East and Africa (MEA)
8.4. Absolute $ Opportunity Assessment by Region
8.5. Market Attractiveness/Growth Potential Analysis by Region
8.6. Global Speech Based Interactive Voice Response Software Demand Share Forecast, 2019-2026
9. North America Speech Based Interactive Voice Response Software Market Analysis and Forecast
9.1. Introduction
9.1.1. Basis Point Share (BPS) Analysis by Country
9.1.2. Y-o-Y Growth Projections by Country
9.2. North America Speech Based Interactive Voice Response Software Market Size and Volume Forecast by Country
9.2.1. U.S.
9.2.2. Canada
9.3. Absolute $ Opportunity Assessment by Country
9.4. North America Speech Based Interactive Voice Response Software Market Size and Volume Forecast by Application
9.4.1. Large Enterprise
9.4.2. Medium Enterprise
9.4.3. Small Enterprise
9.5. Basis Point Share (BPS) Analysis by Application
9.6. Y-o-Y Growth Projections by Application
9.7. North America Speech Based Interactive Voice Response Software Market Size and Volume Forecast by Type
9.7.1. Cloud-based
9.7.2. On Premise
9.7.3. Speech Based Interactive Voice Response Softwar
9.8. Basis Point Share (BPS) Analysis by Type
9.9. Y-o-Y Growth Projections by Type
9.10. Market Attractiveness/Growth Potential Analysis
9.10.1. By Country
9.10.2. By Product Type
9.10.3. By Application
9.10.4. By Sales Channel
9.11. North America Speech Based Interactive Voice Response Software Demand Share Forecast, 2019-2026
10. Latin America Speech Based Interactive Voice Response Software Market Analysis and Forecast
10.1. Introduction
10.1.1. Basis Point Share (BPS) Analysis by Country
10.1.2. Y-o-Y Growth Projections by Country
10.1.3. Latin America Average Pricing Analysis
10.2. Latin America Speech Based Interactive Voice Response Software Market Size and Volume Forecast by Country
10.2.1. Brazil
10.2.2. Mexico
10.2.3. Rest of Latin America
10.3. Absolute $ Opportunity Assessment by Country
10.4. Latin America Speech Based Interactive Voice Response Software Market Size and Volume Forecast by Application
10.4.1. Large Enterprise
10.4.2. Medium Enterprise
10.4.3. Small Enterprise
10.5. Basis Point Share (BPS) Analysis by Application
10.6. Y-o-Y Growth Projections by Application
10.7. Latin America Speech Based Interactive Voice Response Software Market Size and Volume Forecast by Type
10.7.1. Cloud-based
10.7.2. On Premise
10.7.3. Speech Based Interactive Voice Response Softwar
10.8. Basis Point Share (BPS) Analysis by Type
10.9. Y-o-Y Growth Projections by Type
10.10. Market Attractiveness/Growth Potential Analysis
10.10.1. By Country
10.10.2. By Product Type
10.10.3. By Application
10.10.4. By Sales Channel
10.11. Latin America Speech Based Interactive Voice Response Software Demand Share Forecast, 2019-2026
11. Europe Speech Based Interactive Voice Response Software Market Analysis and Forecast
11.1. Introduction
11.1.1. Basis Point Share (BPS) Analysis by Country
11.1.2. Y-o-Y Growth Projections by Country
11.1.3. Europe Average Pricing Analysis
11.2. Europe Speech Based Interactive Voice Response Software Market Size and Volume Forecast by Country
11.2.1. Germany
11.2.2. France
11.2.3. Italy
11.2.4. U.K.
11.2.5. Spain
11.2.6. Russia
11.2.7. Rest of Europe
11.3. Absolute $ Opportunity Assessment by Country
11.4. Europe Speech Based Interactive Voice Response Software Market Size and Volume Forecast by Application
11.4.1. Large Enterprise
11.4.2. Medium Enterprise
11.4.3. Small Enterprise
11.5. Basis Point Share (BPS) Analysis by Application
11.6. Y-o-Y Growth Projections by Application
11.7. Europe Speech Based Interactive Voice Response Software Market Size and Volume Forecast by Type
11.7.1. Cloud-based
1.7.2. On Premise
11.7.3. Speech Based Interactive Voice Response Softwar
11.8. Basis Point Share (BPS) Analysis by Type
11.9. Y-o-Y Growth Projections by Type
11.10. Market Attractiveness/Growth Potential Analysis
11.10.1. By Country
11.10.2. By Product Type
11.10.3. By Application
11.10.4. By Sales Channel
11.11. Europe Speech Based Interactive Voice Response Software Demand Share, 2019-2026
12. Asia Pacific Speech Based Interactive Voice Response Software Market Analysis and Forecast
12.1. Introduction
12.1.1. Basis Point Share (BPS) Analysis by Country
12.1.2. Y-o-Y Growth Projections by Country
12.1.3. Asia Pacific Average Pricing Analysis
12.2. Asia Pacific Speech Based Interactive Voice Response Software Market Size and Volume Forecast by Country
12.2.1. China
12.2.2. Japan
12.2.3. South Korea
12.2.4. India
12.2.5. Australia
12.2.6. Rest of Asia Pacific (APAC)
12.3. Absolute $ Opportunity Assessment by Country
12.4. Asia Pacific Speech Based Interactive Voice Response Software Market Size and Volume Forecast by Application
12.4.1. Large Enterprise
12.4.2. Medium Enterprise
12.4.3. Small Enterprise
12.5. Basis Point Share (BPS) Analysis by Application
12.6. Y-o-Y Growth Projections by Application
12.7. Asia Pacific Speech Based Interactive Voice Response Software Market Size and Volume Forecast by Type
12.7.1. Cloud-based
12.7.2. On Premise
12.7.3. Speech Based Interactive Voice Response Softwar
12.8. Basis Point Share (BPS) Analysis by Type
12.9. Y-o-Y Growth Projections by Type
12.10. Market Attractiveness/Growth Potential Analysis
12.10.1. By Country
12.10.2. By Product Type
12.10.3. By Application
12.10.4. By Sales Channel
12.11. Asia Pacific Speech Based Interactive Voice Response Software Demand Share, 2019-2026
13. Middle East & Africa Speech Based Interactive Voice Response Software Market Analysis and Forecast
13.1. Introduction
13.1.1. Basis Point Share (BPS) Analysis by Country
13.1.2. Y-o-Y Growth Projections by Country
13.1.3. Asia Pacific Average Pricing Analysis
13.2. Middle East & Africa Speech Based Interactive Voice Response Software Market Size and Volume Forecast by Country
13.2.1. Saudi Arabia
13.2.2. South Africa
13.2.3. UAE
13.2.4. Rest of Middle East & Africa (MEA)
13.3. Absolute $ Opportunity Assessment by Country
13.4. Middle East & Africa Speech Based Interactive Voice Response Software Market Size and Volume Forecast by Application
13.4.1. Large Enterprise
13.4.2. Medium Enterprise
13.4.3. Small Enterprise
13.5. Basis Point Share (BPS) Analysis by Application
13.6. Y-o-Y Growth Projections by Application
13.7. Middle East & Africa Speech Based Interactive Voice Response Software Market Size and Volume Forecast by Type
13.7.1. Cloud-based
13.7.2. On Premise
13.7.3. Speech Based Interactive Voice Response Softwar
13.8. Basis Point Share (BPS) Analysis by Type
13.9. Y-o-Y Growth Projections by Type
13.10. Market Attractiveness/Growth Potential Analysis
13.10.1. By Country
13.10.2. By Product Type
13.10.3. By Application
13.10.4. By Sales Channel
13.11. Middle East & Africa Speech Based Interactive Voice Response Software Demand Share, 2019-2026
14. Competition Landscape
14.1. Global Speech Based Interactive Voice Response Software Market: Market Share Analysis
14.2. Speech Based Interactive Voice Response Software Distributors and Customers
14.3. Speech Based Interactive Voice Response Software Market: Competitive Dashboard
14.4. Company Profiles (Details Overview, Financials, Developments, Strategy)
14.4.1. 8X8, Inc. (US)
14.4.1.1. Overview
14.4.1.2. Financials
14.4.1.3. Developments
14.4.1.4. Strategic Outlook
14.4.2. Nuance Communications, Inc. (US)
14.4.2.1. Overview
14.4.2.2. Financials
14.4.2.3. Developments
14.4.2.4. Strategic Outlook
14.4.3. Convergys Corporation (US)
14.4.3.1. Overview
14.4.3.2. Financials
14.4.3.3. Developments
14.4.3.4. Strategic Outlook
14.4.4. Avaya Inc. (US)
14.4.4.1. Overview
14.4.4.2. Financials
14.4.4.3. Developments
14.4.4.4. Strategic Outlook
14.4.5. Cisco Systems, Inc. (US)
14.4.5.1. Overview
14.4.5.2. Financials
14.4.5.3. Developments
14.4.5.4. Strategic Outlook
14.4.6. Connect First (US)
14.4.6.1. Overview
14.4.6.2. Financials
14.4.6.3. Developments
14.4.6.4. Strategic Outlook
14.4.7. West Corporation (US)
14.4.7.1. Overview
14.4.7.2. Financials
14.4.7.3. Developments
14.4.7.4. Strategic Outlook
14.4.8. Genesys Telecommunication Laboratories, Inc. (US)
14.4.8.1. Overview
14.4.8.2. Financials
14.4.8.3. Developments
14.4.8.4. Strategic Outlook
14.4.9. Verizon Communications Inc. (US)
14.4.9.1. Overview
14.4.9.2. Financials
14.4.9.3. Developments
14.4.9.4. Strategic Outlook
14.4.10. IVR Lab (US)
14.4.10.1. Overview
14.4.10.2. Financials
14.4.10.3. Developments
14.4.10.4. Strategic Outlook
14.4.11. Aspect Software Parent Inc. (US)
14.4.11.1. Overview
14.4.11.2. Financials
14.4.11.3. Developments
14.4.11.4. Strategic Outlook
14.4.12. 24/7 Customer, Inc. (US)
14.4.12.1. Overview
14.4.12.2. Financials
14.4.12.3. Developments
14.4.12.4. Strategic Outlook
14.4.13. InContact Inc. (US)
14.4.13.1. Overview
14.4.13.2. Financials
14.4.13.3. Developments
14.4.13.4. Strategic Outlook
14.4.14. NewVoiceMedia (UK)
14.4.14.1. Overview
14.4.14.2. Financials
14.4.14.3. Developments
14.4.14.4. Strategic Outlook
14.4.15. Five9, Inc. (US)
14.4.15.1. Overview
14.4.15.2. Financials
14.4.15.3. Developments
14.4.15.4. Strategic Outlook
14.4.16. Speech Based Interactive Voice Response Softwar
14.4.16.1. Overview
14.4.16.2. Financials
14.4.16.3. Developments
14.4.16.4. Strategic Outlook
14.4.17. COMPANY 17
14.4.17.1. Overview
14.4.17.2. Financials
14.4.17.3. Developments
14.4.17.4. Strategic Outlook
14.4.18. COMPANY 18
14.4.18.1. Overview
14.4.18.2. Financials
14.4.18.3. Developments
14.4.18.4. Strategic Outlook
14.4.19. COMPANY 19
14.4.19.1. Overview
14.4.19.2. Financials
14.4.19.3. Developments
14.4.19.4. Strategic Outlook
14.4.20. COMPANY 20
14.4.20.1. Overview
14.4.20.2. Financials
14.4.20.3. Developments
14.4.20.4. Strategic Outlook
