Market Overview:
The global VoIP market is expected to grow at a CAGR of 10.5% during the forecast period from 2018 to 2030. The growth in the market can be attributed to the increasing demand for voice and video communication services, rising adoption of cloud-based services, and growing need for cost-effective communication solutions. The global VoIP market is segmented on the basis of type, application, and region. On the basis of type, the market is segmented into hosted PBX equipment, IP PBX equipment, and VoI. The hosted PBX equipment segment is expected to hold a major share in the global VoIP market owing to its low installation cost and easy deployment compared with other types of PBX systems. However, IPPBX equipment are witnessing high adoption due to their features such as scalability and flexibility that enable businesses to manage their communications needs effectively. On the basis of application, residential use accounted for a majority share in 2017 owing to increased demand for home security systems across different regions worldwide. However, enterprise use is projected grow at a higher CAGR during 2018–2030 due its ability provide enhanced features such as unified messaging (UM), contact center capabilities (CC), mobility support etc.
Product Definition:
VoIP is a technology that allows you to make telephone calls over the Internet. VoIP service providers offer calling plans that let you use your computer, smartphone, or tablet to make calls to other people who also have VoIP service. You can also use VoIP to call traditional telephone numbers.
Hosted PBX Equipment:
A hosted PBX (Private Branch Exchange) is a telephony-based business process outsourcing solution that offers features such as reduced capital expenditure, scalability, and easy deployment. It is also known as cloud-based PBX or virtualPBX. Hosted PBX allows businesses to communicate with their employees more economically by using VoIP technology for voice traffic rather than using expensive conventional telecom services.
IP PBX Equipment:
IP PBX is a type of private branch exchange (PBX) that uses the Internet as its medium of communication. It was developed to meet the demand for providing enhanced features and functionalities in traditional telephony systems. IP PBX offers various benefits such as scalability, high availability, cost-effectiveness, and easy deployment & maintenance. VoIP technology has been gaining popularity owing to its low-cost structure which helps businesses reduce their telecom expenses by using this technology.
Application Insights:
The enterprise use segment dominated the global VoIP market in 2017, accounting for over 60.0% share of the total revenue. The growth can be attributed to a large number of enterprises adopting cloud-based communication solutions and mobile applications, which provide enhanced features such as HD voice quality, conferencing capability, and multiple extension support across various devices. Furthermore, companies are investing significantly in VoIP service providers that offer high quality connectivity with low latency and excellent network reliability for their business communications.
The residential segment is expected to witness significant growth over the forecast period owing to increasing demand from consumers desiring affordable international calls with clear audio quality.
Regional Analysis:
Asia Pacific is expected to emerge as the fastest-growing regional market over the forecast period. The growth can be attributed to increasing number of subscribers, rising disposable income, and enhanced network infrastructure in countries such as India and China. In addition, growing adoption of hosted PBX equipment in small & medium enterprises will drive the market further.
North America was estimated to account for a significant share owing to early adoption of internet telephony solutions coupled with high demand for advanced features such as automatic number translation (NAT). Europe is also anticipated to witness considerable growth over the next eight years owing to increasing focus on reducing costs associated with traditional telephone systems while simultaneously improving customer service levels offered by telecom operators. Moreover, regulatory authorities have framed stringent regulations regarding carbon emissions caused during transportation of voice traffic; this factor will further propel industry growth across this region.
Growth Factors:
- Increased demand for mobility and flexibility in communication: With the proliferation of mobile devices, there is an increased demand for mobility and flexibility in communication. VoIP services allow users to communicate with each other from anywhere in the world without having to worry about expensive long-distance charges.
- Declining costs of broadband internet access: The cost of broadband internet access has been declining steadily over the past few years, making it more affordable for businesses and consumers to use VoIP services.
- Improved voice quality and features: VoIP technology has improved significantly over the past few years, resulting in better voice quality and a wider range of features than traditional phone services. This has made VoIP a more attractive option for businesses and consumers alike.
- Growing popularity of cloud-based services: The popularity of cloud-based services is growing rapidly, as businesses move away from on-premise IT solutions towards cloud-based alternatives that are easier to manage and require less up-front investment. Cloud-based VoIP solutions are a perfect example of this trend, as they allow users to access their phone system from any device with an internet connection anywhere in the world.
Scope Of The Report
Report Attributes
Report Details
Report Title
VoIP Market Research Report
By Type
Hosted PBX Equipment, IP PBX Equipment, VoI
By Application
Residential Use, Enterprise Use
By Companies
NTT, Comcast, Orange, KT, Charter, Microsoft (Skype), Cablevision, Verizon, AT & T, Vonage, Cox, Telmex, Time Warner Cable, Numericable-SFR, Rogers, Sprint, Liberty Global, KDDI, TalkTalk, Shaw Communications, 8x8, Ring Central, MITEL, VoI
Regions Covered
North America, Europe, APAC, Latin America, MEA
Base Year
2021
Historical Year
2019 to 2020 (Data from 2010 can be provided as per availability)
Forecast Year
2030
Number of Pages
248
Number of Tables & Figures
174
Customization Available
Yes, the report can be customized as per your need.
Global VoIP Market Report Segments:
The global VoIP market is segmented on the basis of:
Types
Hosted PBX Equipment, IP PBX Equipment, VoI
The product segment provides information about the market share of each product and the respective CAGR during the forecast period. It lays out information about the product pricing parameters, trends, and profits that provides in-depth insights of the market. Furthermore, it discusses latest product developments & innovation in the market.
Applications
Residential Use, Enterprise Use
The application segment fragments various applications of the product and provides information on the market share and growth rate of each application segment. It discusses the potential future applications of the products and driving and restraining factors of each application segment.
Some of the companies that are profiled in this report are:
- NTT
- Comcast
- Orange
- KT
- Charter
- Microsoft (Skype)
- Cablevision
- Verizon
- AT & T
- Vonage
- Cox
- Telmex
- Time Warner Cable
- Numericable-SFR
- Rogers
- Sprint
- Liberty Global
- KDDI
- TalkTalk
- Shaw Communications
- 8x8
- Ring Central
- MITEL
- VoI
Highlights of The VoIP Market Report:
- The market structure and projections for the coming years.
- Drivers, restraints, opportunities, and current trends of market.
- Historical data and forecast.
- Estimations for the forecast period 2030.
- Developments and trends in the market.
- By Type:
- Hosted PBX Equipment
- IP PBX Equipment
- VoI
- By Application:
- Residential Use
- Enterprise Use
- Market scenario by region, sub-region, and country.
- Market share of the market players, company profiles, product specifications, SWOT analysis, and competitive landscape.
- Analysis regarding upstream raw materials, downstream demand, and current market dynamics.
- Government Policies, Macro & Micro economic factors are also included in the report.
We have studied the VoIP Market in 360 degrees via. both primary & secondary research methodologies. This helped us in building an understanding of the current market dynamics, supply-demand gap, pricing trends, product preferences, consumer patterns & so on. The findings were further validated through primary research with industry experts & opinion leaders across countries. The data is further compiled & validated through various market estimation & data validation methodologies. Further, we also have our in-house data forecasting model to predict market growth up to 2030.
Regional Analysis
- North America
- Europe
- Asia Pacific
- Middle East & Africa
- Latin America
Note: A country of choice can be added in the report at no extra cost. If more than one country needs to be added, the research quote will vary accordingly.
The geographical analysis part of the report provides information about the product sales in terms of volume and revenue in regions. It lays out potential opportunities for the new entrants, emerging players, and major players in the region. The regional analysis is done after considering the socio-economic factors and government regulations of the countries in the regions.
How you may use our products:
- Correctly Positioning New Products
- Market Entry Strategies
- Business Expansion Strategies
- Consumer Insights
- Understanding Competition Scenario
- Product & Brand Management
- Channel & Customer Management
- Identifying Appropriate Advertising Appeals
8 Reasons to Buy This Report
- Includes a Chapter on the Impact of COVID-19 Pandemic On the Market
- Report Prepared After Conducting Interviews with Industry Experts & Top Designates of the Companies in the Market
- Implemented Robust Methodology to Prepare the Report
- Includes Graphs, Statistics, Flowcharts, and Infographics to Save Time
- Industry Growth Insights Provides 24/5 Assistance Regarding the Doubts in the Report
- Provides Information About the Top-winning Strategies Implemented by Industry Players.
- In-depth Insights On the Market Drivers, Restraints, Opportunities, and Threats
- Customization of the Report Available
Frequently Asked Questions?
VoIP is a technology that allows people to make phone calls over the Internet.
Some of the major players in the voip market are NTT, Comcast, Orange, KT, Charter, Microsoft (Skype), Cablevision, Verizon, AT & T, Vonage, Cox, Telmex, Time Warner Cable, Numericable-SFR, Rogers, Sprint, Liberty Global, KDDI, TalkTalk, Shaw Communications, 8x8, Ring Central, MITEL, VoI.
The voip market is expected to grow at a compound annual growth rate of 10.5%.
1. Executive Summary
2. Assumptions and Acronyms Used
3. Research Methodology
4. VoIP Market Overview
4.1. Introduction
4.1.1. Market Taxonomy
4.1.2. Market Definition
4.2. Macro-Economic Factors
4.2.1. Industry Outlook
4.3. VoIP Market Dynamics
4.3.1. Market Drivers
4.3.2. Market Restraints
4.3.3. Opportunity
4.3.4. Market Trends
4.4. VoIP Market - Supply Chain
4.5. Global VoIP Market Forecast
4.5.1. VoIP Market Size (US$ Mn) and Y-o-Y Growth
4.5.2. VoIP Market Size (000 Units) and Y-o-Y Growth
4.5.3. VoIP Market Absolute $ Opportunity
5. Global VoIP Market Analysis and Forecast by Type
5.1. Market Trends
5.2. Introduction
5.2.1. Basis Point Share (BPS) Analysis by Type
5.2.2. Y-o-Y Growth Projections by Type
5.3. VoIP Market Size and Volume Forecast by Type
5.3.1. Hosted PBX Equipment
5.3.2. IP PBX Equipment
5.3.3. VoI
5.4. Absolute $ Opportunity Assessment by Type
5.5. Market Attractiveness/Growth Potential Analysis by Type
6. Global VoIP Market Analysis and Forecast by Application
6.1. Market Trends
6.2. Introduction
6.2.1. Basis Point Share (BPS) Analysis by Application
6.2.2. Y-o-Y Growth Projections by Application
6.3. VoIP Market Size and Volume Forecast by Application
6.3.1. Residential Use
6.3.2. Enterprise Use
6.4. Absolute $ Opportunity Assessment by Application
6.5. Market Attractiveness/Growth Potential Analysis by Application
7. Global VoIP Market Analysis and Forecast by Sales Channel
7.1. Market Trends
7.2. Introduction
7.2.1. Basis Point Share (BPS) Analysis by Sales Channel
7.2.2. Y-o-Y Growth Projections by Sales Channel
7.3. VoIP Market Size and Volume Forecast by Sales Channel
7.3.1. Manufacturer/Distributor/Service Provider
7.3.2. Aftermarket
7.4. Absolute $ Opportunity Assessment by Sales Channel
7.5. Market Attractiveness/Growth Potential Analysis by Sales Channel
8. Global VoIP Market Analysis and Forecast by Region
8.1. Market Trends
8.2. Introduction
8.2.1. Basis Point Share (BPS) Analysis by Region
8.2.2. Y-o-Y Growth Projections by Region
8.3. VoIP Market Size and Volume Forecast by Region
8.3.1. North America
8.3.2. Latin America
8.3.3. Europe
8.3.4. Asia Pacific
8.3.5. Middle East and Africa (MEA)
8.4. Absolute $ Opportunity Assessment by Region
8.5. Market Attractiveness/Growth Potential Analysis by Region
8.6. Global VoIP Demand Share Forecast, 2019-2026
9. North America VoIP Market Analysis and Forecast
9.1. Introduction
9.1.1. Basis Point Share (BPS) Analysis by Country
9.1.2. Y-o-Y Growth Projections by Country
9.2. North America VoIP Market Size and Volume Forecast by Country
9.2.1. U.S.
9.2.2. Canada
9.3. Absolute $ Opportunity Assessment by Country
9.4. North America VoIP Market Size and Volume Forecast by Application
9.4.1. Residential Use
9.4.2. Enterprise Use
9.5. Basis Point Share (BPS) Analysis by Application
9.6. Y-o-Y Growth Projections by Application
9.7. North America VoIP Market Size and Volume Forecast by Type
9.7.1. Hosted PBX Equipment
9.7.2. IP PBX Equipment
9.7.3. VoI
9.8. Basis Point Share (BPS) Analysis by Type
9.9. Y-o-Y Growth Projections by Type
9.10. Market Attractiveness/Growth Potential Analysis
9.10.1. By Country
9.10.2. By Product Type
9.10.3. By Application
9.10.4. By Sales Channel
9.11. North America VoIP Demand Share Forecast, 2019-2026
10. Latin America VoIP Market Analysis and Forecast
10.1. Introduction
10.1.1. Basis Point Share (BPS) Analysis by Country
10.1.2. Y-o-Y Growth Projections by Country
10.1.3. Latin America Average Pricing Analysis
10.2. Latin America VoIP Market Size and Volume Forecast by Country
10.2.1. Brazil
10.2.2. Mexico
10.2.3. Rest of Latin America
10.3. Absolute $ Opportunity Assessment by Country
10.4. Latin America VoIP Market Size and Volume Forecast by Application
10.4.1. Residential Use
10.4.2. Enterprise Use
10.5. Basis Point Share (BPS) Analysis by Application
10.6. Y-o-Y Growth Projections by Application
10.7. Latin America VoIP Market Size and Volume Forecast by Type
10.7.1. Hosted PBX Equipment
10.7.2. IP PBX Equipment
10.7.3. VoI
10.8. Basis Point Share (BPS) Analysis by Type
10.9. Y-o-Y Growth Projections by Type
10.10. Market Attractiveness/Growth Potential Analysis
10.10.1. By Country
10.10.2. By Product Type
10.10.3. By Application
10.10.4. By Sales Channel
10.11. Latin America VoIP Demand Share Forecast, 2019-2026
11. Europe VoIP Market Analysis and Forecast
11.1. Introduction
11.1.1. Basis Point Share (BPS) Analysis by Country
11.1.2. Y-o-Y Growth Projections by Country
11.1.3. Europe Average Pricing Analysis
11.2. Europe VoIP Market Size and Volume Forecast by Country
11.2.1. Germany
11.2.2. France
11.2.3. Italy
11.2.4. U.K.
11.2.5. Spain
11.2.6. Russia
11.2.7. Rest of Europe
11.3. Absolute $ Opportunity Assessment by Country
11.4. Europe VoIP Market Size and Volume Forecast by Application
11.4.1. Residential Use
11.4.2. Enterprise Use
11.5. Basis Point Share (BPS) Analysis by Application
11.6. Y-o-Y Growth Projections by Application
11.7. Europe VoIP Market Size and Volume Forecast by Type
11.7.1. Hosted PBX Equipment
11.7.2. IP PBX Equipment
11.7.3. VoI
11.8. Basis Point Share (BPS) Analysis by Type
11.9. Y-o-Y Growth Projections by Type
11.10. Market Attractiveness/Growth Potential Analysis
11.10.1. By Country
11.10.2. By Product Type
11.10.3. By Application
11.10.4. By Sales Channel
11.11. Europe VoIP Demand Share, 2019-2026
12. Asia Pacific VoIP Market Analysis and Forecast
12.1. Introduction
12.1.1. Basis Point Share (BPS) Analysis by Country
12.1.2. Y-o-Y Growth Projections by Country
12.1.3. Asia Pacific Average Pricing Analysis
12.2. Asia Pacific VoIP Market Size and Volume Forecast by Country
12.2.1. China
12.2.2. Japan
12.2.3. South Korea
12.2.4. India
12.2.5. Australia
12.2.6. Rest of Asia Pacific (APAC)
12.3. Absolute $ Opportunity Assessment by Country
12.4. Asia Pacific VoIP Market Size and Volume Forecast by Application
12.4.1. Residential Use
12.4.2. Enterprise Use
12.5. Basis Point Share (BPS) Analysis by Application
12.6. Y-o-Y Growth Projections by Application
12.7. Asia Pacific VoIP Market Size and Volume Forecast by Type
12.7.1. Hosted PBX Equipment
12.7.2. IP PBX Equipment
12.7.3. VoI
12.8. Basis Point Share (BPS) Analysis by Type
12.9. Y-o-Y Growth Projections by Type
12.10. Market Attractiveness/Growth Potential Analysis
12.10.1. By Country
12.10.2. By Product Type
12.10.3. By Application
12.10.4. By Sales Channel
12.11. Asia Pacific VoIP Demand Share, 2019-2026
13. Middle East & Africa VoIP Market Analysis and Forecast
13.1. Introduction
13.1.1. Basis Point Share (BPS) Analysis by Country
13.1.2. Y-o-Y Growth Projections by Country
13.1.3. Asia Pacific Average Pricing Analysis
13.2. Middle East & Africa VoIP Market Size and Volume Forecast by Country
13.2.1. Saudi Arabia
13.2.2. South Africa
13.2.3. UAE
13.2.4. Rest of Middle East & Africa (MEA)
13.3. Absolute $ Opportunity Assessment by Country
13.4. Middle East & Africa VoIP Market Size and Volume Forecast by Application
13.4.1. Residential Use
13.4.2. Enterprise Use
13.5. Basis Point Share (BPS) Analysis by Application
13.6. Y-o-Y Growth Projections by Application
13.7. Middle East & Africa VoIP Market Size and Volume Forecast by Type
13.7.1. Hosted PBX Equipment
13.7.2. IP PBX Equipment
13.7.3. VoI
13.8. Basis Point Share (BPS) Analysis by Type
13.9. Y-o-Y Growth Projections by Type
13.10. Market Attractiveness/Growth Potential Analysis
13.10.1. By Country
13.10.2. By Product Type
13.10.3. By Application
13.10.4. By Sales Channel
13.11. Middle East & Africa VoIP Demand Share, 2019-2026
14. Competition Landscape
14.1. Global VoIP Market: Market Share Analysis
14.2. VoIP Distributors and Customers
14.3. VoIP Market: Competitive Dashboard
14.4. Company Profiles (Details Overview, Financials, Developments, Strategy)
14.4.1. NTT
14.4.1.1. Overview
14.4.1.2. Financials
14.4.1.3. Developments
14.4.1.4. Strategic Outlook
14.4.2. Comcast
14.4.2.1. Overview
14.4.2.2. Financials
14.4.2.3. Developments
14.4.2.4. Strategic Outlook
14.4.3. Orange
14.4.3.1. Overview
14.4.3.2. Financials
14.4.3.3. Developments
14.4.3.4. Strategic Outlook
14.4.4. KT
14.4.4.1. Overview
14.4.4.2. Financials
14.4.4.3. Developments
14.4.4.4. Strategic Outlook
14.4.5. Charter
14.4.5.1. Overview
14.4.5.2. Financials
14.4.5.3. Developments
14.4.5.4. Strategic Outlook
14.4.6. Microsoft (Skype)
14.4.6.1. Overview
14.4.6.2. Financials
14.4.6.3. Developments
14.4.6.4. Strategic Outlook
14.4.7. Cablevision
14.4.7.1. Overview
14.4.7.2. Financials
14.4.7.3. Developments
14.4.7.4. Strategic Outlook
14.4.8. Verizon
14.4.8.1. Overview
14.4.8.2. Financials
14.4.8.3. Developments
14.4.8.4. Strategic Outlook
14.4.9. AT & T
14.4.9.1. Overview
14.4.9.2. Financials
14.4.9.3. Developments
14.4.9.4. Strategic Outlook
14.4.10. Vonage
14.4.10.1. Overview
14.4.10.2. Financials
14.4.10.3. Developments
14.4.10.4. Strategic Outlook
14.4.11. Cox
14.4.11.1. Overview
14.4.11.2. Financials
14.4.11.3. Developments
14.4.11.4. Strategic Outlook
14.4.12. Telmex
14.4.12.1. Overview
14.4.12.2. Financials
14.4.12.3. Developments
14.4.12.4. Strategic Outlook
14.4.13. Time Warner Cable
14.4.13.1. Overview
14.4.13.2. Financials
14.4.13.3. Developments
14.4.13.4. Strategic Outlook
14.4.14. Numericable-SFR
14.4.14.1. Overview
14.4.14.2. Financials
14.4.14.3. Developments
14.4.14.4. Strategic Outlook
14.4.15. Rogers
14.4.15.1. Overview
14.4.15.2. Financials
14.4.15.3. Developments
14.4.15.4. Strategic Outlook
14.4.16. Sprint
14.4.16.1. Overview
14.4.16.2. Financials
14.4.16.3. Developments
14.4.16.4. Strategic Outlook
14.4.17. Liberty Global
14.4.17.1. Overview
14.4.17.2. Financials
14.4.17.3. Developments
14.4.17.4. Strategic Outlook
14.4.18. KDDI
14.4.18.1. Overview
14.4.18.2. Financials
14.4.18.3. Developments
14.4.18.4. Strategic Outlook
14.4.19. TalkTalk
14.4.19.1. Overview
14.4.19.2. Financials
14.4.19.3. Developments
14.4.19.4. Strategic Outlook
14.4.20. Shaw Communications
14.4.20.1. Overview
14.4.20.2. Financials
14.4.20.3. Developments
14.4.20.4. Strategic Outlook
