Latest Update: Impact of current COVID-19 situation has been considered in this report while making the analysis.
Global Workforce Analytics Market by Type (On-premises, Saas Cloud-Based), By Application (<100 employees, 100-499 employees, 500-999 employees, 1,000-4,999 employees, >5000 employees) And By Region (North America, Latin America, Europe, Asia Pacific and Middle East & Africa), Forecast From 2022 To 2030-report

Global Workforce Analytics Market by Type (On-premises, Saas Cloud-Based), By Application (<100 employees, 100-499 employees, 500-999 employees, 1,000-4,999 employees, >5000 employees) And By Region (North America, Latin America, Europe, Asia Pacific and Middle East & Africa), Forecast From 2022 To 2030

Report ID: 129783 3300 IT & Telecom 377 248 Pages 4.5 (44)

Market Overview:

The global workforce analytics market is expected to grow from USD 1.02 Billion in 2018 to USD 2.48 Billion by 2030, at a CAGR of 12.8% during the forecast period. The growth of the global workforce analytics market can be attributed to the increasing demand for cloud-based solutions and growing need for real-time data analysis and reporting. However, data privacy and security concerns may restrain the growth of this market to some extent during the forecast period.

Global Workforce Analytics Industry Outlook

Product Definition:

Workforce analytics is the application of data science and big data techniques to the analysis of workforce-related data in order to improve business decision making. Workforce analytics can be used to measure employee productivity, forecast future staffing needs, identify areas where costs can be reduced, and evaluate the effectiveness of HR initiatives. The importance of workforce analytics lies in its ability to provide insights that can help organizations make better decisions about their people.


On-premises, it's usage and growth factor in the Workforce Analytics market is expected to grow at a CAGR of XX% over the forecast period. The on-premises software has been used by organizations for decades to run their business functions including accounting, human resource management and payroll processing among others. Organizations have preferred on-premise solutions as they are easy to maintain and control which has resulted in significant market growth over the years.

Saas Cloud-Based:

The Saas cloud-based solutions are used to integrate and access the workforce analytics data. It is a web-based application that collects, stores, manipulates and provides information in real time through internet connected devices such as smartphones, tablets or personal computers. The cloud computing technology helps organizations to store their data in large volumes at low costs which increases its utility for various small & medium enterprises.

Application Insights:

The small and medium-sized businesses (SMBs) segment held the largest market share in 2017. The segment is expected to register a significant CAGR over the forecast period owing to increasing adoption of workforce analytics for SMB employee management. Furthermore, growing penetration of cloud computing services is anticipated to drive industry growth over the coming years.

The large enterprise application segment accounted for a substantial revenue share in 2017 and is expected to witness lucrative growth during the forecast period owing to rising demand from enterprises for better decision-making processes related with workforce management across all departments within an organization.

Regional Analysis:

The Asia Pacific region accounted for the largest revenue share in 2017 and is expected to continue its dominance over the forecast period. The growth can be attributed to a rise in small & medium enterprises (SMEs) and large enterprises are adopting analytics solutions at their offshore locations as well as onshore sites. Furthermore, increasing investments by governments of emerging economies such as India, China, Singapore and Australia are anticipated to drive regional market growth over the forecast period.

North America is projected to grow at a lucrative CAGR during the same period owing to factors such as technological advancements coupled with high adoption of cloud-based workforce analytics software solutions among businesses across various industries within this region. Moreover, growing demand for cost-effective workforce management solutions from several mid-size organizations will further propel regional market development during the estimated time span  from 2018 To 2030  mentioned above.

Growth Factors:

  • Increasing demand for big data and analytics services by organizations to make better decisions and improve performance.
  • Proliferation of advanced technologies such as cloud, mobile, social media, and internet of things that are resulting in the generation of large volumes of data.
  • Growing need for workforce optimization to meet the challenges posed by globalization, technological advancements, and changing customer preferences.
  • Emergence of new business models such as crowdsourcing that are creating opportunities for workforce analytics solutions providers to expand their customer base.

Scope Of The Report

Report Attributes

Report Details

Report Title

Workforce Analytics Market Research Report

By Type

On-premises, Saas Cloud-Based

By Application

<100 employees, 100-499 employees, 500-999 employees, 1,000-4,999 employees, >5000 employees

By Companies

Kronos, Infor, Verint, NICE Systems, Aspect, Workforce Software, Clicksoftware, Calabrio, ATOSS, Genesys, Monet Software, InVision AG, Teleopti

Regions Covered

North America, Europe, APAC, Latin America, MEA

Base Year


Historical Year

2019 to 2020 (Data from 2010 can be provided as per availability)

Forecast Year


Number of Pages


Number of Tables & Figures


Customization Available

Yes, the report can be customized as per your need.

Global Workforce Analytics Market Report Segments:

The global Workforce Analytics market is segmented on the basis of:


On-premises, Saas Cloud-Based

The product segment provides information about the market share of each product and the respective CAGR during the forecast period. It lays out information about the product pricing parameters, trends, and profits that provides in-depth insights of the market. Furthermore, it discusses latest product developments & innovation in the market.


<100 employees, 100-499 employees, 500-999 employees, 1,000-4,999 employees, >5000 employees

The application segment fragments various applications of the product and provides information on the market share and growth rate of each application segment. It discusses the potential future applications of the products and driving and restraining factors of each application segment.

Some of the companies that are profiled in this report are:

  1. Kronos
  2. Infor
  3. Verint
  4. NICE Systems
  5. Aspect
  6. Workforce Software
  7. Clicksoftware
  8. Calabrio
  9. ATOSS
  10. Genesys
  11. Monet Software
  12. InVision AG
  13. Teleopti

Global Workforce Analytics Market Overview

Highlights of The Workforce Analytics Market Report:

  1. The market structure and projections for the coming years.
  2. Drivers, restraints, opportunities, and current trends of market.
  3. Historical data and forecast.
  4. Estimations for the forecast period 2030.
  5. Developments and trends in the market.
  6. By Type:

    1. On-premises
    2. Saas Cloud-Based
  1. By Application:

    1. <100 employees
    2. 100-499 employees
    3. 500-999 employees
    4. 1,000-4,999 employees
    5. >5000 employees
  1. Market scenario by region, sub-region, and country.
  2. Market share of the market players, company profiles, product specifications, SWOT analysis, and competitive landscape.
  3. Analysis regarding upstream raw materials, downstream demand, and current market dynamics.
  4. Government Policies, Macro & Micro economic factors are also included in the report.

We have studied the Workforce Analytics Market in 360 degrees via. both primary & secondary research methodologies. This helped us in building an understanding of the current market dynamics, supply-demand gap, pricing trends, product preferences, consumer patterns & so on. The findings were further validated through primary research with industry experts & opinion leaders across countries. The data is further compiled & validated through various market estimation & data validation methodologies. Further, we also have our in-house data forecasting model to predict market growth up to 2030.

Regional Analysis

  • North America
  • Europe
  • Asia Pacific
  • Middle East & Africa
  • Latin America

Note: A country of choice can be added in the report at no extra cost. If more than one country needs to be added, the research quote will vary accordingly.

The geographical analysis part of the report provides information about the product sales in terms of volume and revenue in regions. It lays out potential opportunities for the new entrants, emerging players, and major players in the region. The regional analysis is done after considering the socio-economic factors and government regulations of the countries in the regions.

How you may use our products:

  • Correctly Positioning New Products
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Global Workforce Analytics Market Statistics

8 Reasons to Buy This Report

  1. Includes a Chapter on the Impact of COVID-19 Pandemic On the Market
  2. Report Prepared After Conducting Interviews with Industry Experts & Top Designates of the Companies in the Market
  3. Implemented Robust Methodology to Prepare the Report
  4. Includes Graphs, Statistics, Flowcharts, and Infographics to Save Time
  5. Industry Growth Insights Provides 24/5 Assistance Regarding the Doubts in the Report
  6. Provides Information About the Top-winning Strategies Implemented by Industry Players.
  7. In-depth Insights On the Market Drivers, Restraints, Opportunities, and Threats
  8. Customization of the Report Available

Frequently Asked Questions?

Workforce analytics is the use of data and analytics to understand how employees are performing, what skills they need to improve, and where they can be trained. It helps organizations identify areas in which they need to invest in training or development for their employees, as well as identifying any gaps in employee skills.

Some of the key players operating in the workforce analytics market are Kronos, Infor, Verint, NICE Systems, Aspect, Workforce Software, Clicksoftware, Calabrio, ATOSS, Genesys, Monet Software, InVision AG, Teleopti.

The workforce analytics market is expected to grow at a compound annual growth rate of 12.8%.

1. Executive Summary

2. Assumptions and Acronyms Used

3. Research Methodology

4. Workforce Analytics Market Overview
   4.1. Introduction
      4.1.1. Market Taxonomy
      4.1.2. Market Definition
   4.2. Macro-Economic Factors
      4.2.1. Industry Outlook
   4.3. Workforce Analytics Market Dynamics
      4.3.1. Market Drivers
      4.3.2. Market Restraints
      4.3.3. Opportunity
      4.3.4. Market Trends
   4.4. Workforce Analytics Market - Supply Chain
   4.5. Global Workforce Analytics Market Forecast
      4.5.1. Workforce Analytics Market Size (US$ Mn) and Y-o-Y Growth
      4.5.2. Workforce Analytics Market Size (000’ Units) and Y-o-Y Growth
      4.5.3. Workforce Analytics Market Absolute $ Opportunity

5. Global Workforce Analytics Market Analysis and Forecast by Type
   5.1. Market Trends
   5.2. Introduction
      5.2.1. Basis Point Share (BPS) Analysis by Type
      5.2.2. Y-o-Y Growth Projections by Type
   5.3. Workforce Analytics Market Size and Volume Forecast by Type
      5.3.1. On-premises
      5.3.2. Saas Cloud-Based
   5.4. Absolute $ Opportunity Assessment by Type
   5.5. Market Attractiveness/Growth Potential Analysis by Type

6. Global Workforce Analytics Market Analysis and Forecast by Application
   6.1. Market Trends
   6.2. Introduction
      6.2.1. Basis Point Share (BPS) Analysis by Application
      6.2.2. Y-o-Y Growth Projections by Application
   6.3. Workforce Analytics Market Size and Volume Forecast by Application
      6.3.1. <100 employees
      6.3.2. 100-499 employees
      6.3.3. 500-999 employees
      6.3.4. 1,000-4,999 employees
      6.3.5. >5000 employees
   6.4. Absolute $ Opportunity Assessment by Application
   6.5. Market Attractiveness/Growth Potential Analysis by Application

7. Global Workforce Analytics Market Analysis and Forecast by Sales Channel
   7.1. Market Trends
   7.2. Introduction
      7.2.1. Basis Point Share (BPS) Analysis by Sales Channel 
      7.2.2. Y-o-Y Growth Projections by Sales Channel
   7.3. Workforce Analytics Market Size and Volume Forecast by Sales Channel 
      7.3.1. Manufacturer/Distributor/Service Provider
      7.3.2. Aftermarket
   7.4. Absolute $ Opportunity Assessment by Sales Channel
   7.5. Market Attractiveness/Growth Potential Analysis by Sales Channel

8. Global Workforce Analytics Market Analysis and Forecast by Region
   8.1. Market Trends
   8.2. Introduction
      8.2.1. Basis Point Share (BPS) Analysis by Region
      8.2.2. Y-o-Y Growth Projections by Region
   8.3. Workforce Analytics Market Size and Volume Forecast by Region
      8.3.1. North America
      8.3.2. Latin America
      8.3.3. Europe
      8.3.4. Asia Pacific
      8.3.5. Middle East and Africa (MEA)
   8.4. Absolute $ Opportunity Assessment by Region
   8.5. Market Attractiveness/Growth Potential Analysis by Region
   8.6. Global Workforce Analytics Demand Share Forecast, 2019-2029

9. North America Workforce Analytics Market Analysis and Forecast
   9.1. Introduction
      9.1.1. Basis Point Share (BPS) Analysis by Country
      9.1.2. Y-o-Y Growth Projections by Country
   9.2. North America Workforce Analytics Market Size and Volume Forecast by Country
      9.2.1. U.S.
      9.2.2. Canada
   9.3. Absolute $ Opportunity Assessment by Country
   9.4. North America Workforce Analytics Market Size and Volume Forecast by Application
      9.4.1. <100 employees
      9.4.2. 100-499 employees
      9.4.3. 500-999 employees
      9.4.4. 1,000-4,999 employees
      9.4.5. >5000 employees
   9.5. Basis Point Share (BPS) Analysis by Application
   9.6. Y-o-Y Growth Projections by Application
   9.7. North America Workforce Analytics Market Size and Volume Forecast by Type
      9.7.1. On-premises
      9.7.2. Saas Cloud-Based
   9.8. Basis Point Share (BPS) Analysis by Type
   9.9. Y-o-Y Growth Projections by Type
   9.10. Market Attractiveness/Growth Potential Analysis
      9.10.1. By Country
      9.10.2. By Product Type
      9.10.3. By Application
      9.10.4. By Sales Channel
   9.11. North America Workforce Analytics Demand Share Forecast, 2019-2029

10. Latin America Workforce Analytics Market Analysis and Forecast
   10.1. Introduction
      10.1.1. Basis Point Share (BPS) Analysis by Country
      10.1.2. Y-o-Y Growth Projections by Country
      10.1.3. Latin America Average Pricing Analysis
   10.2. Latin America Workforce Analytics Market Size and Volume Forecast by Country
      10.2.1. Brazil
      10.2.2. Mexico
      10.2.3. Rest of Latin America
   10.3. Absolute $ Opportunity Assessment by Country
   10.4. Latin America Workforce Analytics Market Size and Volume Forecast by Application
      10.4.1. <100 employees
      10.4.2. 100-499 employees
      10.4.3. 500-999 employees
      10.4.4. 1,000-4,999 employees
      10.4.5. >5000 employees
   10.5. Basis Point Share (BPS) Analysis by Application
   10.6. Y-o-Y Growth Projections by Application
   10.7. Latin America Workforce Analytics Market Size and Volume Forecast by Type
      10.7.1. On-premises
      10.7.2. Saas Cloud-Based
   10.8. Basis Point Share (BPS) Analysis by Type
   10.9. Y-o-Y Growth Projections by Type
   10.10. Market Attractiveness/Growth Potential Analysis
      10.10.1. By Country
      10.10.2. By Product Type
      10.10.3. By Application
      10.10.4. By Sales Channel
   10.11. Latin America Workforce Analytics Demand Share Forecast, 2019-2029

11. Europe Workforce Analytics Market Analysis and Forecast
   11.1. Introduction
      11.1.1. Basis Point Share (BPS) Analysis by Country
      11.1.2. Y-o-Y Growth Projections by Country
      11.1.3. Europe Average Pricing Analysis
   11.2. Europe Workforce Analytics Market Size and Volume Forecast by Country
      11.2.1. Germany
      11.2.2. France
      11.2.3. Italy
      11.2.4. U.K.
      11.2.5. Spain
      11.2.6. Russia
      11.2.7. Rest of Europe
   11.3. Absolute $ Opportunity Assessment by Country
   11.4. Europe Workforce Analytics Market Size and Volume Forecast by Application
      11.4.1. <100 employees
      11.4.2. 100-499 employees
      11.4.3. 500-999 employees
      11.4.4. 1,000-4,999 employees
      11.4.5. >5000 employees
   11.5. Basis Point Share (BPS) Analysis by Application
   11.6. Y-o-Y Growth Projections by Application
   11.7. Europe Workforce Analytics Market Size and Volume Forecast by Type
      11.7.1. On-premises
      11.7.2. Saas Cloud-Based
   11.8. Basis Poin Share (BPS) Analysis by Type
   11.9. Y-o-Y Growth Projections by Type
   11.10. Market Attractiveness/Growth Potential Analysis
      11.10.1. By Country
      11.10.2. By Product Type
      11.10.3. By Application
      11.10.4. By Sales Channel
   11.11. Europe Workforce Analytics Demand Share, 2019-2029

12. Asia Pacific Workforce Analytics Market Analysis and Forecast
   12.1. Introduction
      12.1.1. Basis Point Share (BPS) Analysis by Country
      12.1.2. Y-o-Y Growth Projections by Country
      12.1.3. Asia Pacific Average Pricing Analysis
   12.2. Asia Pacific Workforce Analytics Market Size and Volume Forecast by Country
      12.2.1. China
      12.2.2. Japan
      12.2.3. South Korea
      12.2.4. India
      12.2.5. Australia
      12.2.6. Rest of Asia Pacific (APAC)
   12.3. Absolute $ Opportunity Assessment by Country
   12.4. Asia Pacific Workforce Analytics Market Size and Volume Forecast by Application
      12.4.1. <100 employees
      12.4.2. 100-499 employees
      12.4.3. 500-999 employees
      12.4.4. 1,000-4,999 employees
      12.4.5. >5000 employees
   12.5. Basis Point Share (BPS) Analysis by Application
   12.6. Y-o-Y Growth Projections by Application
   12.7. Asia Pacific Workforce Analytics Market Size and Volume Forecast by Type
      12.7.1. On-premises
      12.7.2. Saas Cloud-Based
   12.8. Basis Point Share (BPS) Analysis by Type
   12.9. Y-o-Y Growth Projections by Type
   12.10. Market Attractiveness/Growth Potential Analysis
      12.10.1. By Country
      12.10.2. By Product Type
      12.10.3. By Application
      12.10.4. By Sales Channel
   12.11. Asia Pacific Workforce Analytics Demand Share, 2019-2029

13. Middle East & Africa Workforce Analytics Market Analysis and Forecast
   13.1. Introduction
      13.1.1. Basis Point Share (BPS) Analysis by Country
      13.1.2. Y-o-Y Growth Projections by Country
      13.1.3. Asia Pacific Average Pricing Analysis
   13.2. Middle East & Africa Workforce Analytics Market Size and Volume Forecast by Country
      13.2.1. Saudi Arabia
      13.2.2. South Africa
      13.2.3. UAE
      13.2.4. Rest of Middle East & Africa (MEA)
   13.3. Absolute $ Opportunity Assessment by Country
   13.4. Middle East & Africa Workforce Analytics Market Size and Volume Forecast by Application
      13.4.1. <100 employees
      13.4.2. 100-499 employees
      13.4.3. 500-999 employees
      13.4.4. 1,000-4,999 employees
      13.4.5. >5000 employees
   13.5. Basis Point Share (BPS) Analysis by Application
   13.6. Y-o-Y Growth Projections by Application
   13.7. Middle East & Africa Workforce Analytics Market Size and Volume Forecast by Type
      13.7.1. On-premises
      13.7.2. Saas Cloud-Based
   13.8. Basis Point Share (BPS) Analysis by Type
   13.9. Y-o-Y Growth Projections by Type
   13.10. Market Attractiveness/Growth Potential Analysis
      13.10.1. By Country
      13.10.2. By Product Type
      13.10.3. By Application
      13.10.4. By Sales Channel
   13.11. Middle East & Africa Workforce Analytics Demand Share, 2019-2029

14. Competition Landscape
   14.1. Global Workforce Analytics Market: Market Share Analysis
   14.2. Workforce Analytics Distributors and Customers
   14.3. Workforce Analytics Market: Competitive Dashboard
   14.4. Company Profiles (Details – Overview, Financials, Developments, Strategy) 
      14.4.1. Kronos Overview Financials Developments Strategic Outlook
      14.4.2. Infor Overview Financials Developments Strategic Outlook
      14.4.3. Verint Overview Financials Developments Strategic Outlook
      14.4.4. NICE Systems Overview Financials Developments Strategic Outlook
      14.4.5. Aspect Overview Financials Developments Strategic Outlook
      14.4.6. Workforce Software Overview Financials Developments Strategic Outlook
      14.4.7. Clicksoftware Overview Financials Developments Strategic Outlook
      14.4.8. Calabrio Overview Financials Developments Strategic Outlook
      14.4.9. ATOSS Overview Financials Developments Strategic Outlook
      14.4.10. Genesys Overview Financials Developments Strategic Outlook
      14.4.11. Monet Software Overview Financials Developments Strategic Outlook
      14.4.12. InVision AG Overview Financials Developments Strategic Outlook
      14.4.13. Teleopti Overview Financials Developments Strategic Outlook
      14.4.14. COMPANY 14 Overview Financials Developments Strategic Outlook
      14.4.15. COMPANY 15 Overview Financials Developments Strategic Outlook
      14.4.16. COMPANY 16 Overview Financials Developments Strategic Outlook
      14.4.17. COMPANY 17 Overview Financials Developments Strategic Outlook
      14.4.18. COMPANY 18 Overview Financials Developments Strategic Outlook
      14.4.19. COMPANY 19 Overview Financials Developments Strategic Outlook
      14.4.20. COMPANY 20 Overview Financials Developments Strategic Outlook

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