Industry Growth Insights published a new data on “Business Process Outsourcing (BPO) Market”. The research report is titled “Business Process Outsourcing (BPO) Market research by Types (Procurement, F&A, Customer Care, Logistics, Sales & Marketing, Training, Product Engineering), By Applications (BFSI, Manufacturing, Healthcare, Retail, Telecom, Others), By Players/Companies Accenture, Cognizant, Genpact, IBM, TCS, HP, Tech Mahindra, Capgemini, Wipro, EXL, NTT DATA(Dell), WNS Global, Concentrix, Infosys, Mu Sigma, Aegis”.
Scope Of The Report
Report Attributes
Report Details
Report Title
Business Process Outsourcing (BPO) Market Research Report
By Type
Procurement, F&A, Customer Care, Logistics, Sales & Marketing, Training, Product Engineering
By Application
BFSI, Manufacturing, Healthcare, Retail, Telecom, Others
By Companies
Accenture, Cognizant, Genpact, IBM, TCS, HP, Tech Mahindra, Capgemini, Wipro, EXL, NTT DATA(Dell), WNS Global, Concentrix, Infosys, Mu Sigma, Aegis
Regions Covered
North America, Europe, APAC, Latin America, MEA
Base Year
2021
Historical Year
2019 to 2020 (Data from 2010 can be provided as per availability)
Forecast Year
2030
Number of Pages
144
Number of Tables & Figures
101
Customization Available
Yes, the report can be customized as per your need.
 Industry Outlook.svg)
Global Business Process Outsourcing (BPO) Market Report Segments:
The global Business Process Outsourcing (BPO) market is segmented on the basis of:
Types
Procurement, F&A, Customer Care, Logistics, Sales & Marketing, Training, Product Engineering
The product segment provides information about the market share of each product and the respective CAGR during the forecast period. It lays out information about the product pricing parameters, trends, and profits that provides in-depth insights of the market. Furthermore, it discusses latest product developments & innovation in the market.
Applications
BFSI, Manufacturing, Healthcare, Retail, Telecom, Others
The application segment fragments various applications of the product and provides information on the market share and growth rate of each application segment. It discusses the potential future applications of the products and driving and restraining factors of each application segment.
Some of the companies that are profiled in this report are:
- Accenture
- Cognizant
- Genpact
- IBM
- TCS
- HP
- Tech Mahindra
- Capgemini
- Wipro
- EXL
- NTT DATA(Dell)
- WNS Global
- Concentrix
- Infosys
- Mu Sigma
- Aegis
 Market Overview.svg)
Highlights of The Business Process Outsourcing (BPO) Market Report:
- The market structure and projections for the coming years.
- Drivers, restraints, opportunities, and current trends of market.
- Historical data and forecast.
- Estimations for the forecast period 2030.
- Developments and trends in the market.
- By Type:
- Procurement
- F&A
- Customer Care
- Logistics
- Sales & Marketing
- Training
- Product Engineering
- By Application:
- BFSI
- Manufacturing
- Healthcare
- Retail
- Telecom
- Others
- Market scenario by region, sub-region, and country.
- Market share of the market players, company profiles, product specifications, SWOT analysis, and competitive landscape.
- Analysis regarding upstream raw materials, downstream demand, and current market dynamics.
- Government Policies, Macro & Micro economic factors are also included in the report.
We have studied the Business Process Outsourcing (BPO) Market in 360 degrees via. both primary & secondary research methodologies. This helped us in building an understanding of the current market dynamics, supply-demand gap, pricing trends, product preferences, consumer patterns & so on. The findings were further validated through primary research with industry experts & opinion leaders across countries. The data is further compiled & validated through various market estimation & data validation methodologies. Further, we also have our in-house data forecasting model to predict market growth up to 2030.
Regional Analysis
- North America
- Europe
- Asia Pacific
- Middle East & Africa
- Latin America
Note: A country of choice can be added in the report at no extra cost. If more than one country needs to be added, the research quote will vary accordingly.
The geographical analysis part of the report provides information about the product sales in terms of volume and revenue in regions. It lays out potential opportunities for the new entrants, emerging players, and major players in the region. The regional analysis is done after considering the socio-economic factors and government regulations of the countries in the regions.
How you may use our products:
- Correctly Positioning New Products
- Market Entry Strategies
- Business Expansion Strategies
- Consumer Insights
- Understanding Competition Scenario
- Product & Brand Management
- Channel & Customer Management
- Identifying Appropriate Advertising Appeals
 Market Statistics.svg)
8 Reasons to Buy This Report
- Includes a Chapter on the Impact of COVID-19 Pandemic On the Market
- Report Prepared After Conducting Interviews with Industry Experts & Top Designates of the Companies in the Market
- Implemented Robust Methodology to Prepare the Report
- Includes Graphs, Statistics, Flowcharts, and Infographics to Save Time
- Industry Growth Insights Provides 24/5 Assistance Regarding the Doubts in the Report
- Provides Information About the Top-winning Strategies Implemented by Industry Players.
- In-depth Insights On the Market Drivers, Restraints, Opportunities, and Threats
- Customization of the Report Available
Frequently Asked Questions?
Business process outsourcing (BPO) is a type of outsourcing in which a company contracts with an external organization to provide certain business processes or services. These processes may include customer service, sales, marketing, and accounting. BPO can be used to reduce the cost of doing business by offloading tasks that are not essential to the core operations of a company.
Some of the major players in the business process outsourcing (bpo) market are Accenture, Cognizant, Genpact, IBM, TCS, HP, Tech Mahindra, Capgemini, Wipro, EXL, NTT DATA(Dell), WNS Global, Concentrix, Infosys, Mu Sigma, Aegis.
Chapter 1 Executive Summary
Chapter 2 Assumptions and Acronyms Used
Chapter 3 Research Methodology
Chapter 4 Business Process Outsourcing (BPO) Market Overview
4.1 Introduction
4.1.1 Market Taxonomy
4.1.2 Market Definition
4.1.3 Macro-Economic Factors Impacting the Market Growth
4.2 Business Process Outsourcing (BPO) Market Dynamics
4.2.1 Market Drivers
4.2.2 Market Restraints
4.2.3 Market Opportunity
4.3 Business Process Outsourcing (BPO) Market - Supply Chain Analysis
4.3.1 List of Key Suppliers
4.3.2 List of Key Distributors
4.3.3 List of Key Consumers
4.4 Key Forces Shaping the Business Process Outsourcing (BPO) Market
4.4.1 Bargaining Power of Suppliers
4.4.2 Bargaining Power of Buyers
4.4.3 Threat of Substitution
4.4.4 Threat of New Entrants
4.4.5 Competitive Rivalry
4.5 Global Business Process Outsourcing (BPO) Market Size & Forecast, 2018-2028
4.5.1 Business Process Outsourcing (BPO) Market Size and Y-o-Y Growth
4.5.2 Business Process Outsourcing (BPO) Market Absolute $ Opportunity
Chapter 5 Global Business Process Outsourcing (BPO) Market Analysis and Forecast by Type
5.1 Introduction
5.1.1 Key Market Trends & Growth Opportunities by Type
5.1.2 Basis Point Share (BPS) Analysis by Type
5.1.3 Absolute $ Opportunity Assessment by Type
5.2 Business Process Outsourcing (BPO) Market Size Forecast by Type
5.2.1 Procurement
5.2.2 F&A
5.2.3 Customer Care
5.2.4 Logistics
5.2.5 Sales & Marketing
5.2.6 Training
5.2.7 Product Engineering
5.3 Market Attractiveness Analysis by Type
Chapter 6 Global Business Process Outsourcing (BPO) Market Analysis and Forecast by Applications
6.1 Introduction
6.1.1 Key Market Trends & Growth Opportunities by Applications
6.1.2 Basis Point Share (BPS) Analysis by Applications
6.1.3 Absolute $ Opportunity Assessment by Applications
6.2 Business Process Outsourcing (BPO) Market Size Forecast by Applications
6.2.1 BFSI
6.2.2 Manufacturing
6.2.3 Healthcare
6.2.4 Retail
6.2.5 Telecom
6.2.6 Others
6.3 Market Attractiveness Analysis by Applications
Chapter 7 Global Business Process Outsourcing (BPO) Market Analysis and Forecast by Region
7.1 Introduction
7.1.1 Key Market Trends & Growth Opportunities by Region
7.1.2 Basis Point Share (BPS) Analysis by Region
7.1.3 Absolute $ Opportunity Assessment by Region
7.2 Business Process Outsourcing (BPO) Market Size Forecast by Region
7.2.1 North America
7.2.2 Europe
7.2.3 Asia Pacific
7.2.4 Latin America
7.2.5 Middle East & Africa (MEA)
7.3 Market Attractiveness Analysis by Region
Chapter 8 Coronavirus Disease (COVID-19) Impact
8.1 Introduction
8.2 Current & Future Impact Analysis
8.3 Economic Impact Analysis
8.4 Government Policies
8.5 Investment Scenario
Chapter 9 North America Business Process Outsourcing (BPO) Analysis and Forecast
9.1 Introduction
9.2 North America Business Process Outsourcing (BPO) Market Size Forecast by Country
9.2.1 U.S.
9.2.2 Canada
9.3 Basis Point Share (BPS) Analysis by Country
9.4 Absolute $ Opportunity Assessment by Country
9.5 Market Attractiveness Analysis by Country
9.6 North America Business Process Outsourcing (BPO) Market Size Forecast by Type
9.6.1 Procurement
9.6.2 F&A
9.6.3 Customer Care
9.6.4 Logistics
9.6.5 Sales & Marketing
9.6.6 Training
9.6.7 Product Engineering
9.7 Basis Point Share (BPS) Analysis by Type
9.8 Absolute $ Opportunity Assessment by Type
9.9 Market Attractiveness Analysis by Type
9.10 North America Business Process Outsourcing (BPO) Market Size Forecast by Applications
9.10.1 BFSI
9.10.2 Manufacturing
9.10.3 Healthcare
9.10.4 Retail
9.10.5 Telecom
9.10.6 Others
9.11 Basis Point Share (BPS) Analysis by Applications
9.12 Absolute $ Opportunity Assessment by Applications
9.13 Market Attractiveness Analysis by Applications
Chapter 10 Europe Business Process Outsourcing (BPO) Analysis and Forecast
10.1 Introduction
10.2 Europe Business Process Outsourcing (BPO) Market Size Forecast by Country
10.2.1 Germany
10.2.2 France
10.2.3 Italy
10.2.4 U.K.
10.2.5 Spain
10.2.6 Russia
10.2.7 Rest of Europe
10.3 Basis Point Share (BPS) Analysis by Country
10.4 Absolute $ Opportunity Assessment by Country
10.5 Market Attractiveness Analysis by Country
10.6 Europe Business Process Outsourcing (BPO) Market Size Forecast by Type
10.6.1 Procurement
10.6.2 F&A
10.6.3 Customer Care
10.6.4 Logistics
10.6.5 Sales & Marketing
10.6.6 Training
10.6.7 Product Engineering
10.7 Basis Point Share (BPS) Analysis by Type
10.8 Absolute $ Opportunity Assessment by Type
10.9 Market Attractiveness Analysis by Type
10.10 Europe Business Process Outsourcing (BPO) Market Size Forecast by Applications
10.10.1 BFSI
10.10.2 Manufacturing
10.10.3 Healthcare
10.10.4 Retail
10.10.5 Telecom
10.10.6 Others
10.11 Basis Point Share (BPS) Analysis by Applications
10.12 Absolute $ Opportunity Assessment by Applications
10.13 Market Attractiveness Analysis by Applications
Chapter 11 Asia Pacific Business Process Outsourcing (BPO) Analysis and Forecast
11.1 Introduction
11.2 Asia Pacific Business Process Outsourcing (BPO) Market Size Forecast by Country
11.2.1 China
11.2.2 Japan
11.2.3 South Korea
11.2.4 India
11.2.5 Australia
11.2.6 South East Asia (SEA)
11.2.7 Rest of Asia Pacific (APAC)
11.3 Basis Point Share (BPS) Analysis by Country
11.4 Absolute $ Opportunity Assessment by Country
11.5 Market Attractiveness Analysis by Country
11.6 Asia Pacific Business Process Outsourcing (BPO) Market Size Forecast by Type
11.6.1 Procurement
11.6.2 F&A
11.6.3 Customer Care
11.6.4 Logistics
11.6.5 Sales & Marketing
11.6.6 Training
11.6.7 Product Engineering
11.7 Basis Point Share (BPS) Analysis by Type
11.8 Absolute $ Opportunity Assessment by Type
11.9 Market Attractiveness Analysis by Type
11.10 Asia Pacific Business Process Outsourcing (BPO) Market Size Forecast by Applications
11.10.1 BFSI
11.10.2 Manufacturing
11.10.3 Healthcare
11.10.4 Retail
11.10.5 Telecom
11.10.6 Others
11.11 Basis Point Share (BPS) Analysis by Applications
11.12 Absolute $ Opportunity Assessment by Applications
11.13 Market Attractiveness Analysis by Applications
Chapter 12 Latin America Business Process Outsourcing (BPO) Analysis and Forecast
12.1 Introduction
12.2 Latin America Business Process Outsourcing (BPO) Market Size Forecast by Country
12.2.1 Brazil
12.2.2 Mexico
12.2.3 Rest of Latin America (LATAM)
12.3 Basis Point Share (BPS) Analysis by Country
12.4 Absolute $ Opportunity Assessment by Country
12.5 Market Attractiveness Analysis by Country
12.6 Latin America Business Process Outsourcing (BPO) Market Size Forecast by Type
12.6.1 Procurement
12.6.2 F&A
12.6.3 Customer Care
12.6.4 Logistics
12.6.5 Sales & Marketing
12.6.6 Training
12.6.7 Product Engineering
12.7 Basis Point Share (BPS) Analysis by Type
12.8 Absolute $ Opportunity Assessment by Type
12.9 Market Attractiveness Analysis by Type
12.10 Latin America Business Process Outsourcing (BPO) Market Size Forecast by Applications
12.10.1 BFSI
12.10.2 Manufacturing
12.10.3 Healthcare
12.10.4 Retail
12.10.5 Telecom
12.10.6 Others
12.11 Basis Point Share (BPS) Analysis by Applications
12.12 Absolute $ Opportunity Assessment by Applications
12.13 Market Attractiveness Analysis by Applications
Chapter 13 Middle East & Africa (MEA) Business Process Outsourcing (BPO) Analysis and Forecast
13.1 Introduction
13.2 Middle East & Africa (MEA) Business Process Outsourcing (BPO) Market Size Forecast by Country
13.2.1 Saudi Arabia
13.2.2 South Africa
13.2.3 UAE
13.2.4 Rest of Middle East & Africa (MEA)
13.3 Basis Point Share (BPS) Analysis by Country
13.4 Absolute $ Opportunity Assessment by Country
13.5 Market Attractiveness Analysis by Country
13.6 Middle East & Africa (MEA) Business Process Outsourcing (BPO) Market Size Forecast by Type
13.6.1 Procurement
13.6.2 F&A
13.6.3 Customer Care
13.6.4 Logistics
13.6.5 Sales & Marketing
13.6.6 Training
13.6.7 Product Engineering
13.7 Basis Point Share (BPS) Analysis by Type
13.8 Absolute $ Opportunity Assessment by Type
13.9 Market Attractiveness Analysis by Type
13.10 Middle East & Africa (MEA) Business Process Outsourcing (BPO) Market Size Forecast by Applications
13.10.1 BFSI
13.10.2 Manufacturing
13.10.3 Healthcare
13.10.4 Retail
13.10.5 Telecom
13.10.6 Others
13.11 Basis Point Share (BPS) Analysis by Applications
13.12 Absolute $ Opportunity Assessment by Applications
13.13 Market Attractiveness Analysis by Applications
Chapter 14 Competition Landscape
14.1 Business Process Outsourcing (BPO) Market: Competitive Dashboard
14.2 Global Business Process Outsourcing (BPO) Market: Market Share Analysis, 2019
14.3 Company Profiles (Details – Overview, Financials, Developments, Strategy)
14.3.1 Accenture
14.3.2 Cognizant
14.3.3 Genpact
14.3.4 IBM
14.3.5 TCS
14.3.6 HP
14.3.7 Tech Mahindra
14.3.8 Capgemini
14.3.9 Wipro
14.3.10 EXL
14.3.11 NTT DATA(Dell)
14.3.12 WNS Global
14.3.13 Concentrix
14.3.14 Infosys
14.3.15 Mu Sigma
14.3.16 Aegis
