Market Overview:
The global commercial real estate CRM system market is expected to grow at a CAGR of 10.8% during the forecast period from 2018 to 2030. The growth in this market can be attributed to the increasing demand for CRM systems from SMEs and large enterprises across the globe. Additionally, the growing adoption of cloud-based CRM systems is also contributing to the growth of this market. However, lack of awareness about CRM systems among end users is restraining the growth of this market. On basis on type, cloud-based commercial real estate CRM system held a larger share in 2017 and is expected to grow at a higher CAGR during forecast period as compared to on-premises commercial real estate CRM system. This can be attributed due high flexibility and scalability offered by cloud-based solutions along with low implementation and maintenance costs as compared to on-premises solutions. On basis on application, SMEs are anticipated witness highest CAGR during forecast period owing rising demand for better customer management solution among small businesses across globe .
Product Definition:
A Commercial Real Estate CRM System is a software application used by real estate professionals to manage their clients, properties, and transactions. The system allows agents to keep track of all communications and interactions with clients, as well as store important documents related to each property. In addition, the system can generate reports on agent productivity and client activity. The importance of a Commercial Real Estate CRM System is that it enables agents to manage their business more effectively and efficiently, improving customer service while reducing costs.
Cloud Based:
Cloud-based commercial real estate CRM system is a software application which helps the commercial property owners to effectively manage their properties. It provides various benefits such as online document storage, online maintenance requests and tracking of all the work orders which are being done in the building. The software also allows managing multiple buildings with different services and leases.
The major factor responsible for growth of this segment is increasing use of internet by consumers across the globe, due to its cost effectiveness.
On-premises:
On-premises is a type of cloud computing system that involves the installation of components and solutions on computers present in the corporate network. The data and applications are installed and run from the same physical location where the server is present. On-premise systems have high security due to their internal architecture, which makes them more secure than other types of cloud computing systems.
Application Insights:
The Small and Medium-sized Enterprises (SMEs) application segment accounted for the largest revenue share of over 50% in 2017. The segment is driven by factors such as the growing preference for real estate investments among SMEs due to low initial investment, easy access to funding and flexible operating structure. Furthermore, CRM solutions offered to SMEs are free of cost which further drives their adoption.
The Large Enterprise application segment is expected to witness a CAGR exceeding 11% from 2018 to 2030 owing to various advantages offered by these systems such as enhanced visibility into business operations, increased sales productivity and improved decision-making processes within organizations. Furthermore, CRM software integrated with other systems provides critical information regarding customer behavior which enables businesses optimize their marketing efforts thereby driving growth across all regions.
Regional Analysis:
North America dominated the global market in 2017. The region is expected to retain its dominance throughout the forecast period owing to high demand for technologically advanced systems and increasing focus of companies on their core business. Asia Pacific is projected to be the fastest-growing regional market over the next eight years due to improving economic conditions, growing SMEs, and large enterprises in countries such as China, India, Singapore and Japan. Moreover, increasing investments by foreign players are anticipated to boost growth further. For instance; In January 2018; CBRE Group Inc., a U.S.
Growth Factors:
- Increasing demand for CRM systems from commercial real estate firms to manage their business operations more effectively.
- Growing need to streamline and automate the process of managing customer data, leads, deals, and transactions in a single system.
- Proliferation of cloud-based CRM systems that offer anytime/anywhere access to data and features from any device or browser.
- Rising demand for integrated CRM solutions that can seamlessly connect with other enterprise applications used by commercial real estate firms such as ERP, marketing automation, etc.
Scope Of The Report
Report Attributes
Report Details
Report Title
Commercial Real Estate CRM System Market Research Report
By Type
Cloud Based, On-premises
By Application
SMEs, Large Enterprises
By Companies
ClientLook, Zoho, Hubspot, Zendesk, Salesforce, Apptivo, Netsuite, Chime, Maximizer, Keap, BoomTown, AppFolio, Buildium, Apto, FreeAgent, REthink, AscendixRE
Regions Covered
North America, Europe, APAC, Latin America, MEA
Base Year
2021
Historical Year
2019 to 2020 (Data from 2010 can be provided as per availability)
Forecast Year
2030
Number of Pages
154
Number of Tables & Figures
108
Customization Available
Yes, the report can be customized as per your need.
Global Commercial Real Estate CRM System Market Report Segments:
The global Commercial Real Estate CRM System market is segmented on the basis of:
Types
Cloud Based, On-premises
The product segment provides information about the market share of each product and the respective CAGR during the forecast period. It lays out information about the product pricing parameters, trends, and profits that provides in-depth insights of the market. Furthermore, it discusses latest product developments & innovation in the market.
Applications
SMEs, Large Enterprises
The application segment fragments various applications of the product and provides information on the market share and growth rate of each application segment. It discusses the potential future applications of the products and driving and restraining factors of each application segment.
Some of the companies that are profiled in this report are:
- ClientLook
- Zoho
- Hubspot
- Zendesk
- Salesforce
- Apptivo
- Netsuite
- Chime
- Maximizer
- Keap
- BoomTown
- AppFolio
- Buildium
- Apto
- FreeAgent
- REthink
- AscendixRE
Highlights of The Commercial Real Estate CRM System Market Report:
- The market structure and projections for the coming years.
- Drivers, restraints, opportunities, and current trends of market.
- Historical data and forecast.
- Estimations for the forecast period 2030.
- Developments and trends in the market.
- By Type:
- Cloud Based
- On-premises
- By Application:
- SMEs
- Large Enterprises
- Market scenario by region, sub-region, and country.
- Market share of the market players, company profiles, product specifications, SWOT analysis, and competitive landscape.
- Analysis regarding upstream raw materials, downstream demand, and current market dynamics.
- Government Policies, Macro & Micro economic factors are also included in the report.
We have studied the Commercial Real Estate CRM System Market in 360 degrees via. both primary & secondary research methodologies. This helped us in building an understanding of the current market dynamics, supply-demand gap, pricing trends, product preferences, consumer patterns & so on. The findings were further validated through primary research with industry experts & opinion leaders across countries. The data is further compiled & validated through various market estimation & data validation methodologies. Further, we also have our in-house data forecasting model to predict market growth up to 2030.
Regional Analysis
- North America
- Europe
- Asia Pacific
- Middle East & Africa
- Latin America
Note: A country of choice can be added in the report at no extra cost. If more than one country needs to be added, the research quote will vary accordingly.
The geographical analysis part of the report provides information about the product sales in terms of volume and revenue in regions. It lays out potential opportunities for the new entrants, emerging players, and major players in the region. The regional analysis is done after considering the socio-economic factors and government regulations of the countries in the regions.
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8 Reasons to Buy This Report
- Includes a Chapter on the Impact of COVID-19 Pandemic On the Market
- Report Prepared After Conducting Interviews with Industry Experts & Top Designates of the Companies in the Market
- Implemented Robust Methodology to Prepare the Report
- Includes Graphs, Statistics, Flowcharts, and Infographics to Save Time
- Industry Growth Insights Provides 24/5 Assistance Regarding the Doubts in the Report
- Provides Information About the Top-winning Strategies Implemented by Industry Players.
- In-depth Insights On the Market Drivers, Restraints, Opportunities, and Threats
- Customization of the Report Available
Frequently Asked Questions?
A commercial real estate CRM system is a software application that helps manage and track the activities of real estate professionals. It can include features such as tracking leads, managing projects, and keeping track of client data. A CRM system can also help managers keep tabs on expenses and performance metrics.
Some of the major players in the commercial real estate crm system market are ClientLook, Zoho, Hubspot, Zendesk, Salesforce, Apptivo, Netsuite, Chime, Maximizer, Keap, BoomTown, AppFolio, Buildium, Apto, FreeAgent, REthink, AscendixRE.
The commercial real estate crm system market is expected to grow at a compound annual growth rate of 10.8%.
Chapter 1 Executive Summary
Chapter 2 Assumptions and Acronyms Used
Chapter 3 Research Methodology
Chapter 4 Commercial Real Estate CRM System Market Overview 4.1 Introduction 4.1.1 Market Taxonomy 4.1.2 Market Definition 4.1.3 Macro-Economic Factors Impacting the Market Growth 4.2 Commercial Real Estate CRM System Market Dynamics 4.2.1 Market Drivers 4.2.2 Market Restraints 4.2.3 Market Opportunity 4.3 Commercial Real Estate CRM System Market - Supply Chain Analysis 4.3.1 List of Key Suppliers 4.3.2 List of Key Distributors 4.3.3 List of Key Consumers 4.4 Key Forces Shaping the Commercial Real Estate CRM System Market 4.4.1 Bargaining Power of Suppliers 4.4.2 Bargaining Power of Buyers 4.4.3 Threat of Substitution 4.4.4 Threat of New Entrants 4.4.5 Competitive Rivalry 4.5 Global Commercial Real Estate CRM System Market Size & Forecast, 2020-2028 4.5.1 Commercial Real Estate CRM System Market Size and Y-o-Y Growth 4.5.2 Commercial Real Estate CRM System Market Absolute $ Opportunity
Chapter 5 Global Market Analysis and Forecast by Type
5.1 Introduction
5.1.1 Key Market Trends & Growth Opportunities by Type
5.1.2 Basis Point Share (BPS) Analysis by Type
5.1.3 Absolute $ Opportunity Assessment by Type
5.2 Market Size Forecast by Type
5.2.1 Cloud Based
5.2.2 On-premises
5.3 Market Attractiveness Analysis by Type
Chapter 6 Global Market Analysis and Forecast by Applications
6.1 Introduction
6.1.1 Key Market Trends & Growth Opportunities by Applications
6.1.2 Basis Point Share (BPS) Analysis by Applications
6.1.3 Absolute $ Opportunity Assessment by Applications
6.2 Market Size Forecast by Applications
6.2.1 SMEs
6.2.2 Large Enterprises
6.3 Market Attractiveness Analysis by Applications
Chapter 7 Global Commercial Real Estate CRM System Market Analysis and Forecast by Region
7.1 Introduction
7.1.1 Key Market Trends & Growth Opportunities by Region
7.1.2 Basis Point Share (BPS) Analysis by Region
7.1.3 Absolute $ Opportunity Assessment by Region
7.2 Commercial Real Estate CRM System Market Size Forecast by Region
7.2.1 North America
7.2.2 Europe
7.2.3 Asia Pacific
7.2.4 Latin America
7.2.5 Middle East & Africa (MEA)
7.3 Market Attractiveness Analysis by Region
Chapter 8 Coronavirus Disease (COVID-19) Impact
8.1 Introduction
8.2 Current & Future Impact Analysis
8.3 Economic Impact Analysis
8.4 Government Policies
8.5 Investment Scenario
Chapter 9 North America Analysis and Forecast
9.1 Introduction
9.2 North America Market Size Forecast by Country
9.2.1 U.S.
9.2.2 Canada
9.3 Basis Point Share (BPS) Analysis by Country
9.4 Absolute $ Opportunity Assessment by Country
9.5 Market Attractiveness Analysis by Country
9.6 North America Market Size Forecast by Type
9.6.1 Cloud Based
9.6.2 On-premises
9.7 Basis Point Share (BPS) Analysis by Type
9.8 Absolute $ Opportunity Assessment by Type
9.9 Market Attractiveness Analysis by Type
9.10 North America Market Size Forecast by Applications
9.10.1 SMEs
9.10.2 Large Enterprises
9.11 Basis Point Share (BPS) Analysis by Applications
9.12 Absolute $ Opportunity Assessment by Applications
9.13 Market Attractiveness Analysis by Applications
Chapter 10 Europe Analysis and Forecast
10.1 Introduction
10.2 Europe Market Size Forecast by Country
10.2.1 Germany
10.2.2 France
10.2.3 Italy
10.2.4 U.K.
10.2.5 Spain
10.2.6 Russia
10.2.7 Rest of Europe
10.3 Basis Point Share (BPS) Analysis by Country
10.4 Absolute $ Opportunity Assessment by Country
10.5 Market Attractiveness Analysis by Country
10.6 Europe Market Size Forecast by Type
10.6.1 Cloud Based
10.6.2 On-premises
10.7 Basis Point Share (BPS) Analysis by Type
10.8 Absolute $ Opportunity Assessment by Type
10.9 Market Attractiveness Analysis by Type
10.10 Europe Market Size Forecast by Applications
10.10.1 SMEs
10.10.2 Large Enterprises
10.11 Basis Point Share (BPS) Analysis by Applications
10.12 Absolute $ Opportunity Assessment by Applications
10.13 Market Attractiveness Analysis by Applications
Chapter 11 Asia Pacific Analysis and Forecast
11.1 Introduction
11.2 Asia Pacific Market Size Forecast by Country
11.2.1 China
11.2.2 Japan
11.2.3 South Korea
11.2.4 India
11.2.5 Australia
11.2.6 South East Asia (SEA)
11.2.7 Rest of Asia Pacific (APAC)
11.3 Basis Point Share (BPS) Analysis by Country
11.4 Absolute $ Opportunity Assessment by Country
11.5 Market Attractiveness Analysis by Country
11.6 Asia Pacific Market Size Forecast by Type
11.6.1 Cloud Based
11.6.2 On-premises
11.7 Basis Point Share (BPS) Analysis by Type
11.8 Absolute $ Opportunity Assessment by Type
11.9 Market Attractiveness Analysis by Type
11.10 Asia Pacific Market Size Forecast by Applications
11.10.1 SMEs
11.10.2 Large Enterprises
11.11 Basis Point Share (BPS) Analysis by Applications
11.12 Absolute $ Opportunity Assessment by Applications
11.13 Market Attractiveness Analysis by Applications
Chapter 12 Latin America Analysis and Forecast
12.1 Introduction
12.2 Latin America Market Size Forecast by Country
12.2.1 Brazil
12.2.2 Mexico
12.2.3 Rest of Latin America (LATAM)
12.3 Basis Point Share (BPS) Analysis by Country
12.4 Absolute $ Opportunity Assessment by Country
12.5 Market Attractiveness Analysis by Country
12.6 Latin America Market Size Forecast by Type
12.6.1 Cloud Based
12.6.2 On-premises
12.7 Basis Point Share (BPS) Analysis by Type
12.8 Absolute $ Opportunity Assessment by Type
12.9 Market Attractiveness Analysis by Type
12.10 Latin America Market Size Forecast by Applications
12.10.1 SMEs
12.10.2 Large Enterprises
12.11 Basis Point Share (BPS) Analysis by Applications
12.12 Absolute $ Opportunity Assessment by Applications
12.13 Market Attractiveness Analysis by Applications
Chapter 13 Middle East & Africa (MEA) Analysis and Forecast
13.1 Introduction
13.2 Middle East & Africa (MEA) Market Size Forecast by Country
13.2.1 Saudi Arabia
13.2.2 South Africa
13.2.3 UAE
13.2.4 Rest of Middle East & Africa (MEA)
13.3 Basis Point Share (BPS) Analysis by Country
13.4 Absolute $ Opportunity Assessment by Country
13.5 Market Attractiveness Analysis by Country
13.6 Middle East & Africa (MEA) Market Size Forecast by Type
13.6.1 Cloud Based
13.6.2 On-premises
13.7 Basis Point Share (BPS) Analysis by Type
13.8 Absolute $ Opportunity Assessment by Type
13.9 Market Attractiveness Analysis by Type
13.10 Middle East & Africa (MEA) Market Size Forecast by Applications
13.10.1 SMEs
13.10.2 Large Enterprises
13.11 Basis Point Share (BPS) Analysis by Applications
13.12 Absolute $ Opportunity Assessment by Applications
13.13 Market Attractiveness Analysis by Applications
Chapter 14 Competition Landscape
14.1 Commercial Real Estate CRM System Market: Competitive Dashboard
14.2 Global Commercial Real Estate CRM System Market: Market Share Analysis, 2019
14.3 Company Profiles (Details – Overview, Financials, Developments, Strategy)
14.3.1 ClientLook
14.3.2 Zoho
14.3.3 Hubspot
14.3.4 Zendesk
14.3.5 Salesforce
14.3.6 Apptivo
14.3.7 Netsuite
14.3.8 Chime
14.3.9 Maximizer
14.3.10 Keap
14.3.11 BoomTown
14.3.12 AppFolio
14.3.13 Buildium
14.3.14 Apto
14.3.15 FreeAgent
14.3.16 REthink
14.3.17 AscendixRE