Market Overview:
The global credentialing software market is expected to grow from USD 2.02 Billion in 2018 to USD 3.92 Billion by 2030, at a CAGR of 8.8% during the forecast period. The growth of the market can be attributed to the increasing demand for cloud identity and access management, social customer service and contact center infrastructure, and other types of credentialing software solutions across different industries. Furthermore, the growing need for secure authentication and verification processes is also fueling the growth of this market.
Product Definition:
Credentialing software is a type of software that is used to manage and track the credentials of individuals. This type of software can be used by organizations to keep track of the qualifications and certifications that their employees have, as well as by individual professionals to keep track of their own credentials. Credentialing software can also be used to automate the process of credential verification.
Cloud Identity & Access Management:
Cloud Identity and Access Management (CIAM) is a cloud-based security solution that helps enterprises to manage user identity and access management. It provides a centralized platform for managing user provisioning, policy creation, enforcement, and reporting. CIAM also offers an extensive API interface to integrate with existing applications & services.
Social Customer Service &Contact Center Infrastructure:
The social customer service & contact center infrastructure is a set of tools, processes and techniques that are used to enhance the quality of customer service interactions. It helps in reducing call volumes, improving agent effectiveness and increasing sales productivity by managing risks, information and operational tasks. The SCS&CCI market has gained significant traction over the past few years owing to an increase in demand for high-quality services across various industry verticals such as BFSI, IT & telecom among others.
Application Insights:
Electronic credentials storage is expected to emerge as the dominant application segment over the forecast period. The segment accounted for more than 60% of market share in 2017 and is projected to continue its dominance over the next six years. This can be attributed to a growing preference among organizations for storing employee data in secure cloud environments.
The social customer service & contact center infrastructure application segment accounted for more than 10% of global market share in 2017 and is expected to grow at a significant rate during the forecast period owing to an increasing number of mergers & acquisitions, which have resulted in creating larger companies with stronger presence across various regions around the world. For instance, In November 2016, Salesforce acquired Contactually Inc., which will help it improve its social networker business by adding 1 million customers per day who use Salesforce1 CRM platform from different companies around world. Such factors are likely drive growth during future years too.
Regional Analysis:
North America dominated the global market in 2017. The growth can be attributed to the presence of a large number of IT companies offering various credentialing software solutions. These companies are focusing on providing high-quality services and products that meet customer requirements, thereby gaining significant traction in this region.
Asia Pacific is expected to emerge as the fastest-growing regional market over the forecast period owing to increasing government initiatives for improving employee background checks and enhancing security measures across various industries, such as healthcare, banking & financial services, government agencies, etc., especially after major terrorist attacks around the world have occurred on American soil. This has led to an increased demand for secure identification solutions among organizations operating within these sectors in this region.
Growth Factors:
- Increasing demand for skilled professionals in various industries is fueling the growth of credentialing software market.
- Proliferation of online and digital learning platforms is also contributing to the growth of this market.
- The increasing number of mergers and acquisitions among credentialing service providers is providing new opportunities for the growth of this market.
- The growing popularity of social media platforms is helping service providers reach a larger audience base, thereby driving the growth of this market .
Scope Of The Report
Report Attributes
Report Details
Report Title
Credentialing Software Market Research Report
By Type
Cloud Identity & Access Management, Social Customer Service &Contact Center Infrastructure, Others
By Application
Electronic Credentials Storage, Background Screening, Continuing Education, Others
By Companies
Global Credential Evaluators, Inc, BairesDev, OurRecords, Covenant Technology Group, Modio Health, Kareo, Hyland Software, Vistar Technologies, Applied Statistics & Management, Echo, Symplr, MidasPlus, IntelliSoft Group
Regions Covered
North America, Europe, APAC, Latin America, MEA
Base Year
2021
Historical Year
2019 to 2020 (Data from 2010 can be provided as per availability)
Forecast Year
2030
Number of Pages
245
Number of Tables & Figures
172
Customization Available
Yes, the report can be customized as per your need.
Global Credentialing Software Market Report Segments:
The global Credentialing Software market is segmented on the basis of:
Types
Cloud Identity & Access Management, Social Customer Service &Contact Center Infrastructure, Others
The product segment provides information about the market share of each product and the respective CAGR during the forecast period. It lays out information about the product pricing parameters, trends, and profits that provides in-depth insights of the market. Furthermore, it discusses latest product developments & innovation in the market.
Applications
Electronic Credentials Storage, Background Screening, Continuing Education, Others
The application segment fragments various applications of the product and provides information on the market share and growth rate of each application segment. It discusses the potential future applications of the products and driving and restraining factors of each application segment.
Some of the companies that are profiled in this report are:
- Global Credential Evaluators, Inc
- BairesDev
- OurRecords
- Covenant Technology Group
- Modio Health
- Kareo
- Hyland Software
- Vistar Technologies
- Applied Statistics & Management
- Echo
- Symplr
- MidasPlus
- IntelliSoft Group
Highlights of The Credentialing Software Market Report:
- The market structure and projections for the coming years.
- Drivers, restraints, opportunities, and current trends of market.
- Historical data and forecast.
- Estimations for the forecast period 2030.
- Developments and trends in the market.
- By Type:
- Cloud Identity & Access Management
- Social Customer Service &Contact Center Infrastructure
- Others
- By Application:
- Electronic Credentials Storage
- Background Screening
- Continuing Education
- Others
- Market scenario by region, sub-region, and country.
- Market share of the market players, company profiles, product specifications, SWOT analysis, and competitive landscape.
- Analysis regarding upstream raw materials, downstream demand, and current market dynamics.
- Government Policies, Macro & Micro economic factors are also included in the report.
We have studied the Credentialing Software Market in 360 degrees via. both primary & secondary research methodologies. This helped us in building an understanding of the current market dynamics, supply-demand gap, pricing trends, product preferences, consumer patterns & so on. The findings were further validated through primary research with industry experts & opinion leaders across countries. The data is further compiled & validated through various market estimation & data validation methodologies. Further, we also have our in-house data forecasting model to predict market growth up to 2030.
Regional Analysis
- North America
- Europe
- Asia Pacific
- Middle East & Africa
- Latin America
Note: A country of choice can be added in the report at no extra cost. If more than one country needs to be added, the research quote will vary accordingly.
The geographical analysis part of the report provides information about the product sales in terms of volume and revenue in regions. It lays out potential opportunities for the new entrants, emerging players, and major players in the region. The regional analysis is done after considering the socio-economic factors and government regulations of the countries in the regions.
How you may use our products:
- Correctly Positioning New Products
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8 Reasons to Buy This Report
- Includes a Chapter on the Impact of COVID-19 Pandemic On the Market
- Report Prepared After Conducting Interviews with Industry Experts & Top Designates of the Companies in the Market
- Implemented Robust Methodology to Prepare the Report
- Includes Graphs, Statistics, Flowcharts, and Infographics to Save Time
- Industry Growth Insights Provides 24/5 Assistance Regarding the Doubts in the Report
- Provides Information About the Top-winning Strategies Implemented by Industry Players.
- In-depth Insights On the Market Drivers, Restraints, Opportunities, and Threats
- Customization of the Report Available
Frequently Asked Questions?
Credentialing software is a type of software that helps organizations manage and track the credentials of their employees. Credentialing software can help organizations verify the identity of employees, generate authentication tokens, and store employee credentials securely.
Some of the major players in the credentialing software market are Global Credential Evaluators, Inc, BairesDev, OurRecords, Covenant Technology Group, Modio Health, Kareo, Hyland Software, Vistar Technologies, Applied Statistics & Management, Echo, Symplr, MidasPlus, IntelliSoft Group.
The credentialing software market is expected to register a CAGR of 8.8%.
Chapter 1 Executive Summary
Chapter 2 Assumptions and Acronyms Used
Chapter 3 Research Methodology
Chapter 4 Credentialing Software Market Overview
4.1 Introduction
4.1.1 Market Taxonomy
4.1.2 Market Definition
4.1.3 Macro-Economic Factors Impacting the Market Growth
4.2 Credentialing Software Market Dynamics
4.2.1 Market Drivers
4.2.2 Market Restraints
4.2.3 Market Opportunity
4.3 Credentialing Software Market - Supply Chain Analysis
4.3.1 List of Key Suppliers
4.3.2 List of Key Distributors
4.3.3 List of Key Consumers
4.4 Key Forces Shaping the Credentialing Software Market
4.4.1 Bargaining Power of Suppliers
4.4.2 Bargaining Power of Buyers
4.4.3 Threat of Substitution
4.4.4 Threat of New Entrants
4.4.5 Competitive Rivalry
4.5 Global Credentialing Software Market Size & Forecast, 2020-2028
4.5.1 Credentialing Software Market Size and Y-o-Y Growth
4.5.2 Credentialing Software Market Absolute $ Opportunity
Chapter 5 Global Market Analysis and Forecast by Type
5.1 Introduction
5.1.1 Key Market Trends & Growth Opportunities by Type
5.1.2 Basis Point Share (BPS) Analysis by Type
5.1.3 Absolute $ Opportunity Assessment by Type
5.2 Market Size Forecast by Type
5.2.1 Cloud Identity & Access Management
5.2.2 Social Customer Service &Contact Center Infrastructure
5.2.3 Others
5.3 Market Attractiveness Analysis by Type
Chapter 6 Global Market Analysis and Forecast by Applications
6.1 Introduction
6.1.1 Key Market Trends & Growth Opportunities by Applications
6.1.2 Basis Point Share (BPS) Analysis by Applications
6.1.3 Absolute $ Opportunity Assessment by Applications
6.2 Market Size Forecast by Applications
6.2.1 Electronic Credentials Storage
6.2.2 Background Screening
6.2.3 Continuing Education
6.2.4 Others
6.3 Market Attractiveness Analysis by Applications
Chapter 7 Global Credentialing Software Market Analysis and Forecast by Region
7.1 Introduction
7.1.1 Key Market Trends & Growth Opportunities by Region
7.1.2 Basis Point Share (BPS) Analysis by Region
7.1.3 Absolute $ Opportunity Assessment by Region
7.2 Credentialing Software Market Size Forecast by Region
7.2.1 North America
7.2.2 Europe
7.2.3 Asia Pacific
7.2.4 Latin America
7.2.5 Middle East & Africa (MEA)
7.3 Market Attractiveness Analysis by Region
Chapter 8 Coronavirus Disease (COVID-19) Impact
8.1 Introduction
8.2 Current & Future Impact Analysis
8.3 Economic Impact Analysis
8.4 Government Policies
8.5 Investment Scenario
Chapter 9 North America Analysis and Forecast
9.1 Introduction
9.2 North America Market Size Forecast by Country
9.2.1 U.S.
9.2.2 Canada
9.3 Basis Point Share (BPS) Analysis by Country
9.4 Absolute $ Opportunity Assessment by Country
9.5 Market Attractiveness Analysis by Country
9.6 North America Market Size Forecast by Type
9.6.1 Cloud Identity & Access Management
9.6.2 Social Customer Service &Contact Center Infrastructure
9.6.3 Others
9.7 Basis Point Share (BPS) Analysis by Type
9.8 Absolute $ Opportunity Assessment by Type
9.9 Market Attractiveness Analysis by Type
9.10 North America Market Size Forecast by Applications
9.10.1 Electronic Credentials Storage
9.10.2 Background Screening
9.10.3 Continuing Education
9.10.4 Others
9.11 Basis Point Share (BPS) Analysis by Applications
9.12 Absolute $ Opportunity Assessment by Applications
9.13 Market Attractiveness Analysis by Applications
Chapter 10 Europe Analysis and Forecast
10.1 Introduction
10.2 Europe Market Size Forecast by Country
10.2.1 Germany
10.2.2 France
10.2.3 Italy
10.2.4 U.K.
10.2.5 Spain
10.2.6 Russia
10.2.7 Rest of Europe
10.3 Basis Point Share (BPS) Analysis by Country
10.4 Absolute $ Opportunity Assessment by Country
10.5 Market Attractiveness Analysis by Country
10.6 Europe Market Size Forecast by Type
10.6.1 Cloud Identity & Access Management
10.6.2 Social Customer Service &Contact Center Infrastructure
10.6.3 Others
10.7 Basis Point Share (BPS) Analysis by Type
10.8 Absolute $ Opportunity Assessment by Type
10.9 Market Attractiveness Analysis by Type
10.10 Europe Market Size Forecast by Applications
10.10.1 Electronic Credentials Storage
10.10.2 Background Screening
10.10.3 Continuing Education
10.10.4 Others
10.11 Basis Point Share (BPS) Analysis by Applications
10.12 Absolute $ Opportunity Assessment by Applications
10.13 Market Attractiveness Analysis by Applications
Chapter 11 Asia Pacific Analysis and Forecast
11.1 Introduction
11.2 Asia Pacific Market Size Forecast by Country
11.2.1 China
11.2.2 Japan
11.2.3 South Korea
11.2.4 India
11.2.5 Australia
11.2.6 South East Asia (SEA)
11.2.7 Rest of Asia Pacific (APAC)
11.3 Basis Point Share (BPS) Analysis by Country
11.4 Absolute $ Opportunity Assessment by Country
11.5 Market Attractiveness Analysis by Country
11.6 Asia Pacific Market Size Forecast by Type
11.6.1 Cloud Identity & Access Management
11.6.2 Social Customer Service &Contact Center Infrastructure
11.6.3 Others
11.7 Basis Point Share (BPS) Analysis by Type
11.8 Absolute $ Opportunity Assessment by Type
11.9 Market Attractiveness Analysis by Type
11.10 Asia Pacific Market Size Forecast by Applications
11.10.1 Electronic Credentials Storage
11.10.2 Background Screening
11.10.3 Continuing Education
11.10.4 Others
11.11 Basis Point Share (BPS) Analysis by Applications
11.12 Absolute $ Opportunity Assessment by Applications
11.13 Market Attractiveness Analysis by Applications
Chapter 12 Latin America Analysis and Forecast
12.1 Introduction
12.2 Latin America Market Size Forecast by Country
12.2.1 Brazil
12.2.2 Mexico
12.2.3 Rest of Latin America (LATAM)
12.3 Basis Point Share (BPS) Analysis by Country
12.4 Absolute $ Opportunity Assessment by Country
12.5 Market Attractiveness Analysis by Country
12.6 Latin America Market Size Forecast by Type
12.6.1 Cloud Identity & Access Management
12.6.2 Social Customer Service &Contact Center Infrastructure
12.6.3 Others
12.7 Basis Point Share (BPS) Analysis by Type
12.8 Absolute $ Opportunity Assessment by Type
12.9 Market Attractiveness Analysis by Type
12.10 Latin America Market Size Forecast by Applications
12.10.1 Electronic Credentials Storage
12.10.2 Background Screening
12.10.3 Continuing Education
12.10.4 Others
12.11 Basis Point Share (BPS) Analysis by Applications
12.12 Absolute $ Opportunity Assessment by Applications
12.13 Market Attractiveness Analysis by Applications
Chapter 13 Middle East & Africa (MEA) Analysis and Forecast
13.1 Introduction
13.2 Middle East & Africa (MEA) Market Size Forecast by Country
13.2.1 Saudi Arabia
13.2.2 South Africa
13.2.3 UAE
13.2.4 Rest of Middle East & Africa (MEA)
13.3 Basis Point Share (BPS) Analysis by Country
13.4 Absolute $ Opportunity Assessment by Country
13.5 Market Attractiveness Analysis by Country
13.6 Middle East & Africa (MEA) Market Size Forecast by Type
13.6.1 Cloud Identity & Access Management
13.6.2 Social Customer Service &Contact Center Infrastructure
13.6.3 Others
13.7 Basis Point Share (BPS) Analysis by Type
13.8 Absolute $ Opportunity Assessment by Type
13.9 Market Attractiveness Analysis by Type
13.10 Middle East & Africa (MEA) Market Size Forecast by Applications
13.10.1 Electronic Credentials Storage
13.10.2 Background Screening
13.10.3 Continuing Education
13.10.4 Others
13.11 Basis Point Share (BPS) Analysis by Applications
13.12 Absolute $ Opportunity Assessment by Applications
13.13 Market Attractiveness Analysis by Applications
Chapter 14 Competition Landscape
14.1 Credentialing Software Market: Competitive Dashboard
14.2 Global Credentialing Software Market: Market Share Analysis, 2019
14.3 Company Profiles (Details – Overview, Financials, Developments, Strategy)
14.3.1 Global Credential Evaluators, Inc
14.3.2 BairesDev
14.3.3 OurRecords
14.3.4 Covenant Technology Group
14.3.5 Modio Health
14.3.6 Kareo
14.3.7 Hyland Software
14.3.8 Vistar Technologies
14.3.9 Applied Statistics & Management
14.3.10 Echo
14.3.11 Symplr
14.3.12 MidasPlus
14.3.13 IntelliSoft Group
