Market Overview:
The global hotel central reservation systems (CRS) market is expected to grow at a CAGR of 7.5% during the forecast period from 2018 to 2030. The growth in this market can be attributed to the increasing demand for cloud-based and web-based hotel CRS solutions by large enterprises and SMEs. North America is expected to lead the global hotel CRS market in terms of revenue during the forecast period, followed by Europe and Asia Pacific. However, Asia Pacific is expected to witness highest growth rate during the forecast period owing to rising demand for online travel booking from countries such as China and India.
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Product Definition:
A hotel CRS is a computer system used by hotels to manage their room inventory and reservations. A CRS allows hotels to track customer reservations, update room availability, and process payments. Hotel CRSs are important because they allow hotels to efficiently manage their reservations and sell rooms online.
Cloud-based:
Cloud-based is a software technology that provides shared computer resources over the internet. It is an umbrella term used to described software, services and solutions that are based on remote servers and allow organizations to store data in the cloud. The CRS market has been growing at a rapid rate owing to its benefits such as flexibility, scalability, cost-effectiveness and ease of use which can be easily accessed from any part of the world in real time.
Web-based:
The global web-based and it's usage in Hotel Central Reservation Systems (CRS) market size was valued at USD 1,B2,B3 million in 2015. The increasing demand for online systems to manage hotel reservations is expected to drive the growth of this vertical over the forecast period.
Application Insights:
The large enterprises segment dominated the global hotel central reservation systems market in 2017, accounting for over 60% of the overall share. The segment is expected to expand at a steady CAGR from 2018 to 2030 owing to various factors such as growing business travel and tourism, increasing number of five-star hotels and resorts, rapid growth in air passenger traffic, and favorable government policies.
SMEs are projected to be one of the fastest-growing application segments over the forecast period due to an increase in demand for cost-efficient hospitality solutions that offer flexibility on managing guest reservations. Cloud-based CRSSs allow SMEs with limited IT resources access to a wide range of functionalities including online check-in & -out services without requiring dedicated staff for this task. Moreover, these systems reduce operating costs by eliminating human errors associated with paper files or inadequate system availability during peak hours.
Regional Analysis:
The Asia Pacific dominated the global market in 2017. This is attributed to the presence of a large number of hotel chains and third-party developers in this region. The increasing number of small and medium-sized hotels, coupled with growing demand for travel accommodation from emerging economies such as India, China, Indonesia, Vietnam among others is expected to drive growth over the forecast period.
North America also held a significant share in terms of revenue generation owing to high adoption rates for advanced technologies across various industries by companies operating within this region. Furthermore, increased focus on reducing costs associated with central reservations systems implementation by hotels due to rising competition has resulted in an increase in their usage rate over the past few years; which is further anticipated to fuel regional growth during the forecast period.
Europe was another key contributor towards market development owing to early adoption patterns observed across countries such as Germany and U.K.
Growth Factors:
- Increasing demand for online hotel reservations from travellers worldwide
- Rising number of internet users and penetration of smartphones and other mobile devices
- Proliferation of online travel agencies (OTAs) and metasearch engines
- Growing adoption of cloud-based solutions by hotels
- Emergence of new technologies such as artificial intelligence (AI) and machine learning
Scope Of The Report
Report Attributes
Report Details
Report Title
Hotel Central Reservation Systems (CRS) Market Research Report
By Type
Cloud-based, Web-based
By Application
Large Enterprises, SMEs
By Companies
Amadeus, Sabre (SynXis), Mingus Software (Hotello), HotelRunner, ResNexus, Little Hotelier, eZee, eviivo, RoomKeyPMS, Resort Data (RDPWin), Cvent Passkey, Pegasus, D-EDGE, SHR (Windsurfer), Shiji, GreenCloud
Regions Covered
North America, Europe, APAC, Latin America, MEA
Base Year
2021
Historical Year
2019 to 2020 (Data from 2010 can be provided as per availability)
Forecast Year
2030
Number of Pages
178
Number of Tables & Figures
125
Customization Available
Yes, the report can be customized as per your need.
Global Hotel Central Reservation Systems (CRS) Market Report Segments:
The global Hotel Central Reservation Systems (CRS) market is segmented on the basis of:
Types
Cloud-based, Web-based
The product segment provides information about the market share of each product and the respective CAGR during the forecast period. It lays out information about the product pricing parameters, trends, and profits that provides in-depth insights of the market. Furthermore, it discusses latest product developments & innovation in the market.
Applications
Large Enterprises, SMEs
The application segment fragments various applications of the product and provides information on the market share and growth rate of each application segment. It discusses the potential future applications of the products and driving and restraining factors of each application segment.
Some of the companies that are profiled in this report are:
- Amadeus
- Sabre (SynXis)
- Mingus Software (Hotello)
- HotelRunner
- ResNexus
- Little Hotelier
- eZee
- eviivo
- RoomKeyPMS
- Resort Data (RDPWin)
- Cvent Passkey
- Pegasus
- D-EDGE
- SHR (Windsurfer)
- Shiji
- GreenCloud
 Market Overview.svg)
Highlights of The Hotel Central Reservation Systems (CRS) Market Report:
- The market structure and projections for the coming years.
- Drivers, restraints, opportunities, and current trends of market.
- Historical data and forecast.
- Estimations for the forecast period 2030.
- Developments and trends in the market.
- By Type:
- Cloud-based
- Web-based
- By Application:
- Large Enterprises
- SMEs
- Market scenario by region, sub-region, and country.
- Market share of the market players, company profiles, product specifications, SWOT analysis, and competitive landscape.
- Analysis regarding upstream raw materials, downstream demand, and current market dynamics.
- Government Policies, Macro & Micro economic factors are also included in the report.
We have studied the Hotel Central Reservation Systems (CRS) Market in 360 degrees via. both primary & secondary research methodologies. This helped us in building an understanding of the current market dynamics, supply-demand gap, pricing trends, product preferences, consumer patterns & so on. The findings were further validated through primary research with industry experts & opinion leaders across countries. The data is further compiled & validated through various market estimation & data validation methodologies. Further, we also have our in-house data forecasting model to predict market growth up to 2030.
Regional Analysis
- North America
- Europe
- Asia Pacific
- Middle East & Africa
- Latin America
Note: A country of choice can be added in the report at no extra cost. If more than one country needs to be added, the research quote will vary accordingly.
The geographical analysis part of the report provides information about the product sales in terms of volume and revenue in regions. It lays out potential opportunities for the new entrants, emerging players, and major players in the region. The regional analysis is done after considering the socio-economic factors and government regulations of the countries in the regions.
How you may use our products:
- Correctly Positioning New Products
- Market Entry Strategies
- Business Expansion Strategies
- Consumer Insights
- Understanding Competition Scenario
- Product & Brand Management
- Channel & Customer Management
- Identifying Appropriate Advertising Appeals
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8 Reasons to Buy This Report
- Includes a Chapter on the Impact of COVID-19 Pandemic On the Market
- Report Prepared After Conducting Interviews with Industry Experts & Top Designates of the Companies in the Market
- Implemented Robust Methodology to Prepare the Report
- Includes Graphs, Statistics, Flowcharts, and Infographics to Save Time
- Industry Growth Insights Provides 24/5 Assistance Regarding the Doubts in the Report
- Provides Information About the Top-winning Strategies Implemented by Industry Players.
- In-depth Insights On the Market Drivers, Restraints, Opportunities, and Threats
- Customization of the Report Available
Frequently Asked Questions?
Hotel Central Reservation Systems (CRS) is a reservation system used by hotels to manage reservations and book rooms.
Some of the key players operating in the hotel central reservation systems (crs) market are Amadeus, Sabre (SynXis), Mingus Software (Hotello), HotelRunner, ResNexus, Little Hotelier, eZee, eviivo, RoomKeyPMS, Resort Data (RDPWin), Cvent Passkey, Pegasus, D-EDGE, SHR (Windsurfer), Shiji, GreenCloud.
The hotel central reservation systems (crs) market is expected to register a CAGR of 7.5%.
Chapter 1 Executive Summary
Chapter 2 Assumptions and Acronyms Used
Chapter 3 Research Methodology
Chapter 4 Hotel Central Reservation Systems (CRS) Market Overview
4.1 Introduction
4.1.1 Market Taxonomy
4.1.2 Market Definition
4.1.3 Macro-Economic Factors Impacting the Market Growth
4.2 Hotel Central Reservation Systems (CRS) Market Dynamics
4.2.1 Market Drivers
4.2.2 Market Restraints
4.2.3 Market Opportunity
4.3 Hotel Central Reservation Systems (CRS) Market - Supply Chain Analysis
4.3.1 List of Key Suppliers
4.3.2 List of Key Distributors
4.3.3 List of Key Consumers
4.4 Key Forces Shaping the Hotel Central Reservation Systems (CRS) Market
4.4.1 Bargaining Power of Suppliers
4.4.2 Bargaining Power of Buyers
4.4.3 Threat of Substitution
4.4.4 Threat of New Entrants
4.4.5 Competitive Rivalry
4.5 Global Hotel Central Reservation Systems (CRS) Market Size & Forecast, 2018-2028
4.5.1 Hotel Central Reservation Systems (CRS) Market Size and Y-o-Y Growth
4.5.2 Hotel Central Reservation Systems (CRS) Market Absolute $ Opportunity
Chapter 5 Global Hotel Central Reservation Systems (CRS) Market Analysis and Forecast by Type
5.1 Introduction
5.1.1 Key Market Trends & Growth Opportunities by Type
5.1.2 Basis Point Share (BPS) Analysis by Type
5.1.3 Absolute $ Opportunity Assessment by Type
5.2 Hotel Central Reservation Systems (CRS) Market Size Forecast by Type
5.2.1 Cloud-based
5.2.2 Web-based
5.3 Market Attractiveness Analysis by Type
Chapter 6 Global Hotel Central Reservation Systems (CRS) Market Analysis and Forecast by Applications
6.1 Introduction
6.1.1 Key Market Trends & Growth Opportunities by Applications
6.1.2 Basis Point Share (BPS) Analysis by Applications
6.1.3 Absolute $ Opportunity Assessment by Applications
6.2 Hotel Central Reservation Systems (CRS) Market Size Forecast by Applications
6.2.1 Large Enterprises
6.2.2 SMEs
6.3 Market Attractiveness Analysis by Applications
Chapter 7 Global Hotel Central Reservation Systems (CRS) Market Analysis and Forecast by Region
7.1 Introduction
7.1.1 Key Market Trends & Growth Opportunities by Region
7.1.2 Basis Point Share (BPS) Analysis by Region
7.1.3 Absolute $ Opportunity Assessment by Region
7.2 Hotel Central Reservation Systems (CRS) Market Size Forecast by Region
7.2.1 North America
7.2.2 Europe
7.2.3 Asia Pacific
7.2.4 Latin America
7.2.5 Middle East & Africa (MEA)
7.3 Market Attractiveness Analysis by Region
Chapter 8 Coronavirus Disease (COVID-19) Impact
8.1 Introduction
8.2 Current & Future Impact Analysis
8.3 Economic Impact Analysis
8.4 Government Policies
8.5 Investment Scenario
Chapter 9 North America Hotel Central Reservation Systems (CRS) Analysis and Forecast
9.1 Introduction
9.2 North America Hotel Central Reservation Systems (CRS) Market Size Forecast by Country
9.2.1 U.S.
9.2.2 Canada
9.3 Basis Point Share (BPS) Analysis by Country
9.4 Absolute $ Opportunity Assessment by Country
9.5 Market Attractiveness Analysis by Country
9.6 North America Hotel Central Reservation Systems (CRS) Market Size Forecast by Type
9.6.1 Cloud-based
9.6.2 Web-based
9.7 Basis Point Share (BPS) Analysis by Type
9.8 Absolute $ Opportunity Assessment by Type
9.9 Market Attractiveness Analysis by Type
9.10 North America Hotel Central Reservation Systems (CRS) Market Size Forecast by Applications
9.10.1 Large Enterprises
9.10.2 SMEs
9.11 Basis Point Share (BPS) Analysis by Applications
9.12 Absolute $ Opportunity Assessment by Applications
9.13 Market Attractiveness Analysis by Applications
Chapter 10 Europe Hotel Central Reservation Systems (CRS) Analysis and Forecast
10.1 Introduction
10.2 Europe Hotel Central Reservation Systems (CRS) Market Size Forecast by Country
10.2.1 Germany
10.2.2 France
10.2.3 Italy
10.2.4 U.K.
10.2.5 Spain
10.2.6 Russia
10.2.7 Rest of Europe
10.3 Basis Point Share (BPS) Analysis by Country
10.4 Absolute $ Opportunity Assessment by Country
10.5 Market Attractiveness Analysis by Country
10.6 Europe Hotel Central Reservation Systems (CRS) Market Size Forecast by Type
10.6.1 Cloud-based
10.6.2 Web-based
10.7 Basis Point Share (BPS) Analysis by Type
10.8 Absolute $ Opportunity Assessment by Type
10.9 Market Attractiveness Analysis by Type
10.10 Europe Hotel Central Reservation Systems (CRS) Market Size Forecast by Applications
10.10.1 Large Enterprises
10.10.2 SMEs
10.11 Basis Point Share (BPS) Analysis by Applications
10.12 Absolute $ Opportunity Assessment by Applications
10.13 Market Attractiveness Analysis by Applications
Chapter 11 Asia Pacific Hotel Central Reservation Systems (CRS) Analysis and Forecast
11.1 Introduction
11.2 Asia Pacific Hotel Central Reservation Systems (CRS) Market Size Forecast by Country
11.2.1 China
11.2.2 Japan
11.2.3 South Korea
11.2.4 India
11.2.5 Australia
11.2.6 South East Asia (SEA)
11.2.7 Rest of Asia Pacific (APAC)
11.3 Basis Point Share (BPS) Analysis by Country
11.4 Absolute $ Opportunity Assessment by Country
11.5 Market Attractiveness Analysis by Country
11.6 Asia Pacific Hotel Central Reservation Systems (CRS) Market Size Forecast by Type
11.6.1 Cloud-based
11.6.2 Web-based
11.7 Basis Point Share (BPS) Analysis by Type
11.8 Absolute $ Opportunity Assessment by Type
11.9 Market Attractiveness Analysis by Type
11.10 Asia Pacific Hotel Central Reservation Systems (CRS) Market Size Forecast by Applications
11.10.1 Large Enterprises
11.10.2 SMEs
11.11 Basis Point Share (BPS) Analysis by Applications
11.12 Absolute $ Opportunity Assessment by Applications
11.13 Market Attractiveness Analysis by Applications
Chapter 12 Latin America Hotel Central Reservation Systems (CRS) Analysis and Forecast
12.1 Introduction
12.2 Latin America Hotel Central Reservation Systems (CRS) Market Size Forecast by Country
12.2.1 Brazil
12.2.2 Mexico
12.2.3 Rest of Latin America (LATAM)
12.3 Basis Point Share (BPS) Analysis by Country
12.4 Absolute $ Opportunity Assessment by Country
12.5 Market Attractiveness Analysis by Country
12.6 Latin America Hotel Central Reservation Systems (CRS) Market Size Forecast by Type
12.6.1 Cloud-based
12.6.2 Web-based
12.7 Basis Point Share (BPS) Analysis by Type
12.8 Absolute $ Opportunity Assessment by Type
12.9 Market Attractiveness Analysis by Type
12.10 Latin America Hotel Central Reservation Systems (CRS) Market Size Forecast by Applications
12.10.1 Large Enterprises
12.10.2 SMEs
12.11 Basis Point Share (BPS) Analysis by Applications
12.12 Absolute $ Opportunity Assessment by Applications
12.13 Market Attractiveness Analysis by Applications
Chapter 13 Middle East & Africa (MEA) Hotel Central Reservation Systems (CRS) Analysis and Forecast
13.1 Introduction
13.2 Middle East & Africa (MEA) Hotel Central Reservation Systems (CRS) Market Size Forecast by Country
13.2.1 Saudi Arabia
13.2.2 South Africa
13.2.3 UAE
13.2.4 Rest of Middle East & Africa (MEA)
13.3 Basis Point Share (BPS) Analysis by Country
13.4 Absolute $ Opportunity Assessment by Country
13.5 Market Attractiveness Analysis by Country
13.6 Middle East & Africa (MEA) Hotel Central Reservation Systems (CRS) Market Size Forecast by Type
13.6.1 Cloud-based
13.6.2 Web-based
13.7 Basis Point Share (BPS) Analysis by Type
13.8 Absolute $ Opportunity Assessment by Type
13.9 Market Attractiveness Analysis by Type
13.10 Middle East & Africa (MEA) Hotel Central Reservation Systems (CRS) Market Size Forecast by Applications
13.10.1 Large Enterprises
13.10.2 SMEs
13.11 Basis Point Share (BPS) Analysis by Applications
13.12 Absolute $ Opportunity Assessment by Applications
13.13 Market Attractiveness Analysis by Applications
Chapter 14 Competition Landscape
14.1 Hotel Central Reservation Systems (CRS) Market: Competitive Dashboard
14.2 Global Hotel Central Reservation Systems (CRS) Market: Market Share Analysis, 2019
14.3 Company Profiles (Details – Overview, Financials, Developments, Strategy)
14.3.1 Amadeus
14.3.2 Sabre (SynXis)
14.3.3 Mingus Software (Hotello)
14.3.4 HotelRunner
14.3.5 ResNexus
14.3.6 Little Hotelier
14.3.7 eZee
14.3.8 eviivo
14.3.9 RoomKeyPMS
14.3.10 Resort Data (RDPWin)
14.3.11 Cvent Passkey
14.3.12 Pegasus
14.3.13 D-EDGE
14.3.14 SHR (Windsurfer)
14.3.15 Shiji
14.3.16 GreenCloud
