Market Overview:
The global telecom expense management market is expected to grow from USD 2.02 billion in 2018 to USD 4.06 billion by 2030, at a CAGR of 9.5% from 2018 to 2030. The growth of the global telecom expense management market can be attributed to the increasing demand for automation and digitization across industries, and the need for cost-effective and efficient telecom management solutions. The invoice and contract management segment is expected to hold the largest share of the global telecom expense management market in 2018.
Product Definition:
Telecom Expense Management is the process of managing and reducing costs associated with telecommunications services. The importance of Telecom Expense Management is that it can help organizations reduce their telecommunications expenses, which can save them money.
Invoice and contract management:
An Invoice and contract management system is used to manage all the customer invoices and contracts in a telecom company. It helps to reduce the time of processing, accurate record keeping, improve customer service by providing information on contracts renewals, payment reminders and other administrative tasks.
Ordering and provisioning management:
Provisioning and ordering management are the two different tools that telecom operators use to manage their expenses. Provisioning management is used for customer provisioning, which includes creation, deletion and activation of user accounts along with their profiles including credit card information. On the other hand, ordering management is used for billing operations which include creation of new services or change in existing ones as per customers’ requirements along with managing customer invoices and outstanding bills.
Application Insights:
The telecom expense management market is segmented by application into automotive, banking, financial services, and insurance (BFSI), consumer goods and retail, healthcare, manufacturing, media and entertainment. The BFSI sector dominated the global industry in terms of revenue share in 2017. This can be attributed to the high usage of telecom services for various applications such as order management for inventory control; real-time payments through e-wallets; fraud detection & prevention; reporting on a daily basis regarding cash flow position with respect to deposits & withdrawals from banks accounts etc. Telecom service providers are also offering flexible payment options that include mobile money transfer which is increasingly being adopted by BFSI companies as they offer ease of use along with improved operational efficiency leading to reduced costs associated with operations.
The healthcare segment is expected to witness significant growth over the forecast period owing to increasing adoption of technology such as electronic health records (EHRs) among hospitals resulting in enhanced communication between clinicians.
Regional Analysis:
The North American region dominated the global market in 2017. The growth of this regional segment can be attributed to the presence of a large number of telecom service providers and enterprises in the region. Furthermore, these companies are continuously investing in order to develop advanced telecom services for their customers. This is expected to drive industry growth over the forecast period.
Asia Pacific is anticipated to emerge as one of the most lucrative regions during the forecast period owing to increasing adoption by enterprises and rapid developments taking place at a technological level with an aim toward providing enhanced services for customers through various innovative offerings such as cloud computing, big data analytics, IoT technologies, etc., which will further fuel industry expansion over next eight years or so till 2030 AD (Year-on-Year).
Growth Factors:
- Increasing demand for telecom services: The global telecom market is expected to grow at a CAGR of over 5% during the forecast period. This will lead to an increase in the demand for telecom expense management solutions as well, as businesses seek ways to optimize their spending on these services.
- Proliferation of BYOD policies: The Bring Your Own Device (BYOD) trend is gaining traction among businesses of all sizes, as it allows employees to use their personal devices for work purposes. This leads to increased complexity in managing and tracking telecom expenses, which can be addressed through the use of TEM solutions.
- Stringent compliance regulations: Telecom expenses can be a major source of financial risk for organizations if not managed properly. As such, many companies are now looking for TEM solutions that help them comply with various compliance regulations related to telecommunications spending.
Scope Of The Report
Report Attributes
Report Details
Report Title
Telecom Expense Management Market Research Report
By Type
Invoice and contract management, Ordering and provisioning management, Reporting and business management, Sourcing management, Usage management
By Application
Automotive, Banking, Financial Services, and Insurance (BFSI), Consumer goods and retail, Healthcare, Manufacturing, Media and entertainment, Transportation and logistics
By Companies
Vodafone, Dimension Data, IBM, MDSL, Tangoe, Accenture, CGI, CSC, Econocom, Valicom, Anatole
Regions Covered
North America, Europe, APAC, Latin America, MEA
Base Year
2021
Historical Year
2019 to 2020 (Data from 2010 can be provided as per availability)
Forecast Year
2030
Number of Pages
134
Number of Tables & Figures
94
Customization Available
Yes, the report can be customized as per your need.
Global Telecom Expense Management Market Report Segments:
The global Telecom Expense Management market is segmented on the basis of:
Types
Invoice and contract management, Ordering and provisioning management, Reporting and business management, Sourcing management, Usage management
The product segment provides information about the market share of each product and the respective CAGR during the forecast period. It lays out information about the product pricing parameters, trends, and profits that provides in-depth insights of the market. Furthermore, it discusses latest product developments & innovation in the market.
Applications
Automotive, Banking, Financial Services, and Insurance (BFSI), Consumer goods and retail, Healthcare, Manufacturing, Media and entertainment, Transportation and logistics
The application segment fragments various applications of the product and provides information on the market share and growth rate of each application segment. It discusses the potential future applications of the products and driving and restraining factors of each application segment.
Some of the companies that are profiled in this report are:
- Vodafone
- Dimension Data
- IBM
- MDSL
- Tangoe
- Accenture
- CGI
- CSC
- Econocom
- Valicom
- Anatole
Highlights of The Telecom Expense Management Market Report:
- The market structure and projections for the coming years.
- Drivers, restraints, opportunities, and current trends of market.
- Historical data and forecast.
- Estimations for the forecast period 2030.
- Developments and trends in the market.
- By Type:
- Invoice and contract management
- Ordering and provisioning management
- Reporting and business management
- Sourcing management
- Usage management
- By Application:
- Automotive
- Banking, Financial Services, and Insurance (BFSI)
- Consumer goods and retail
- Healthcare
- Manufacturing
- Media and entertainment
- Transportation and logistics
- Market scenario by region, sub-region, and country.
- Market share of the market players, company profiles, product specifications, SWOT analysis, and competitive landscape.
- Analysis regarding upstream raw materials, downstream demand, and current market dynamics.
- Government Policies, Macro & Micro economic factors are also included in the report.
We have studied the Telecom Expense Management Market in 360 degrees via. both primary & secondary research methodologies. This helped us in building an understanding of the current market dynamics, supply-demand gap, pricing trends, product preferences, consumer patterns & so on. The findings were further validated through primary research with industry experts & opinion leaders across countries. The data is further compiled & validated through various market estimation & data validation methodologies. Further, we also have our in-house data forecasting model to predict market growth up to 2030.
Regional Analysis
- North America
- Europe
- Asia Pacific
- Middle East & Africa
- Latin America
Note: A country of choice can be added in the report at no extra cost. If more than one country needs to be added, the research quote will vary accordingly.
The geographical analysis part of the report provides information about the product sales in terms of volume and revenue in regions. It lays out potential opportunities for the new entrants, emerging players, and major players in the region. The regional analysis is done after considering the socio-economic factors and government regulations of the countries in the regions.
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8 Reasons to Buy This Report
- Includes a Chapter on the Impact of COVID-19 Pandemic On the Market
- Report Prepared After Conducting Interviews with Industry Experts & Top Designates of the Companies in the Market
- Implemented Robust Methodology to Prepare the Report
- Includes Graphs, Statistics, Flowcharts, and Infographics to Save Time
- Industry Growth Insights Provides 24/5 Assistance Regarding the Doubts in the Report
- Provides Information About the Top-winning Strategies Implemented by Industry Players.
- In-depth Insights On the Market Drivers, Restraints, Opportunities, and Threats
- Customization of the Report Available
Frequently Asked Questions?
Telecom expense management is a process that helps companies manage their telecommunications expenses. It includes identifying and tracking costs, setting budgets, and monitoring spending. Telecom expense management can help companies save money on their telecommunications bills while ensuring that they are getting the best possible service.
Some of the major players in the telecom expense management market are Vodafone, Dimension Data, IBM, MDSL, Tangoe, Accenture, CGI, CSC, Econocom, Valicom, Anatole.
The telecom expense management market is expected to register a CAGR of 9.5%.
Chapter 1 Executive Summary
Chapter 2 Assumptions and Acronyms Used
Chapter 3 Research Methodology
Chapter 4 Telecom Expense Management Market Overview
4.1 Introduction
4.1.1 Market Taxonomy
4.1.2 Market Definition
4.1.3 Macro-Economic Factors Impacting the Market Growth
4.2 Telecom Expense Management Market Dynamics
4.2.1 Market Drivers
4.2.2 Market Restraints
4.2.3 Market Opportunity
4.3 Telecom Expense Management Market - Supply Chain Analysis
4.3.1 List of Key Suppliers
4.3.2 List of Key Distributors
4.3.3 List of Key Consumers
4.4 Key Forces Shaping the Telecom Expense Management Market
4.4.1 Bargaining Power of Suppliers
4.4.2 Bargaining Power of Buyers
4.4.3 Threat of Substitution
4.4.4 Threat of New Entrants
4.4.5 Competitive Rivalry
4.5 Global Telecom Expense Management Market Size & Forecast, 2020-2028
4.5.1 Telecom Expense Management Market Size and Y-o-Y Growth
4.5.2 Telecom Expense Management Market Absolute $ Opportunity
Chapter 5 Global Market Analysis and Forecast by Type
5.1 Introduction
5.1.1 Key Market Trends & Growth Opportunities by Type
5.1.2 Basis Point Share (BPS) Analysis by Type
5.1.3 Absolute $ Opportunity Assessment by Type
5.2 Market Size Forecast by Type
5.2.1 Invoice and contract management
5.2.2 Ordering and provisioning management
5.2.3 Reporting and business management
5.2.4 Sourcing management
5.2.5 Usage management
5.3 Market Attractiveness Analysis by Type
Chapter 6 Global Market Analysis and Forecast by Applications
6.1 Introduction
6.1.1 Key Market Trends & Growth Opportunities by Applications
6.1.2 Basis Point Share (BPS) Analysis by Applications
6.1.3 Absolute $ Opportunity Assessment by Applications
6.2 Market Size Forecast by Applications
6.2.1 Automotive
6.2.2 Banking
6.2.3 Financial Services
6.2.4 and Insurance (BFSI)
6.2.5 Consumer goods and retail
6.2.6 Healthcare
6.2.7 Manufacturing
6.2.8 Media and entertainment
6.2.9 Transportation and logistics
6.3 Market Attractiveness Analysis by Applications
Chapter 7 Global Telecom Expense Management Market Analysis and Forecast by Region
7.1 Introduction
7.1.1 Key Market Trends & Growth Opportunities by Region
7.1.2 Basis Point Share (BPS) Analysis by Region
7.1.3 Absolute $ Opportunity Assessment by Region
7.2 Telecom Expense Management Market Size Forecast by Region
7.2.1 North America
7.2.2 Europe
7.2.3 Asia Pacific
7.2.4 Latin America
7.2.5 Middle East & Africa (MEA)
7.3 Market Attractiveness Analysis by Region
Chapter 8 Coronavirus Disease (COVID-19) Impact
8.1 Introduction
8.2 Current & Future Impact Analysis
8.3 Economic Impact Analysis
8.4 Government Policies
8.5 Investment Scenario
Chapter 9 North America Analysis and Forecast
9.1 Introduction
9.2 North America Market Size Forecast by Country
9.2.1 U.S.
9.2.2 Canada
9.3 Basis Point Share (BPS) Analysis by Country
9.4 Absolute $ Opportunity Assessment by Country
9.5 Market Attractiveness Analysis by Country
9.6 North America Market Size Forecast by Type
9.6.1 Invoice and contract management
9.6.2 Ordering and provisioning management
9.6.3 Reporting and business management
9.6.4 Sourcing management
9.6.5 Usage management
9.7 Basis Point Share (BPS) Analysis by Type
9.8 Absolute $ Opportunity Assessment by Type
9.9 Market Attractiveness Analysis by Type
9.10 North America Market Size Forecast by Applications
9.10.1 Automotive
9.10.2 Banking
9.10.3 Financial Services
9.10.4 and Insurance (BFSI)
9.10.5 Consumer goods and retail
9.10.6 Healthcare
9.10.7 Manufacturing
9.10.8 Media and entertainment
9.10.9 Transportation and logistics
9.11 Basis Point Share (BPS) Analysis by Applications
9.12 Absolute $ Opportunity Assessment by Applications
9.13 Market Attractiveness Analysis by Applications
Chapter 10 Europe Analysis and Forecast
10.1 Introduction
10.2 Europe Market Size Forecast by Country
10.2.1 Germany
10.2.2 France
10.2.3 Italy
10.2.4 U.K.
10.2.5 Spain
10.2.6 Russia
10.2.7 Rest of Europe
10.3 Basis Point Share (BPS) Analysis by Country
10.4 Absolute $ Opportunity Assessment by Country
10.5 Market Attractiveness Analysis by Country
10.6 Europe Market Size Forecast by Type
10.6.1 Invoice and contract management
10.6.2 Ordering and provisioning management
10.6.3 Reporting and business management
10.6.4 Sourcing management
10.6.5 Usage management
10.7 Basis Point Share (BPS) Analysis by Type
10.8 Absolute $ Opportunity Assessment by Type
10.9 Market Attractiveness Analysis by Type
10.10 Europe Market Size Forecast by Applications
10.10.1 Automotive
10.10.2 Banking
10.10.3 Financial Services
10.10.4 and Insurance (BFSI)
10.10.5 Consumer goods and retail
10.10.6 Healthcare
10.10.7 Manufacturing
10.10.8 Media and entertainment
10.10.9 Transportation and logistics
10.11 Basis Point Share (BPS) Analysis by Applications
10.12 Absolute $ Opportunity Assessment by Applications
10.13 Market Attractiveness Analysis by Applications
Chapter 11 Asia Pacific Analysis and Forecast
11.1 Introduction
11.2 Asia Pacific Market Size Forecast by Country
11.2.1 China
11.2.2 Japan
11.2.3 South Korea
11.2.4 India
11.2.5 Australia
11.2.6 South East Asia (SEA)
11.2.7 Rest of Asia Pacific (APAC)
11.3 Basis Point Share (BPS) Analysis by Country
11.4 Absolute $ Opportunity Assessment by Country
11.5 Market Attractiveness Analysis by Country
11.6 Asia Pacific Market Size Forecast by Type
11.6.1 Invoice and contract management
11.6.2 Ordering and provisioning management
11.6.3 Reporting and business management
11.6.4 Sourcing management
11.6.5 Usage management
11.7 Basis Point Share (BPS) Analysis by Type
11.8 Absolute $ Opportunity Assessment by Type
11.9 Market Attractiveness Analysis by Type
11.10 Asia Pacific Market Size Forecast by Applications
11.10.1 Automotive
11.10.2 Banking
11.10.3 Financial Services
11.10.4 and Insurance (BFSI)
11.10.5 Consumer goods and retail
11.10.6 Healthcare
11.10.7 Manufacturing
11.10.8 Media and entertainment
11.10.9 Transportation and logistics
11.11 Basis Point Share (BPS) Analysis by Applications
11.12 Absolute $ Opportunity Assessment by Applications
11.13 Market Attractiveness Analysis by Applications
Chapter 12 Latin America Analysis and Forecast
12.1 Introduction
12.2 Latin America Market Size Forecast by Country
12.2.1 Brazil
12.2.2 Mexico
12.2.3 Rest of Latin America (LATAM)
12.3 Basis Point Share (BPS) Analysis by Country
12.4 Absolute $ Opportunity Assessment by Country
12.5 Market Attractiveness Analysis by Country
12.6 Latin America Market Size Forecast by Type
12.6.1 Invoice and contract management
12.6.2 Ordering and provisioning management
12.6.3 Reporting and business management
12.6.4 Sourcing management
12.6.5 Usage management
12.7 Basis Point Share (BPS) Analysis by Type
12.8 Absolute $ Opportunity Assessment by Type
12.9 Market Attractiveness Analysis by Type
12.10 Latin America Market Size Forecast by Applications
12.10.1 Automotive
12.10.2 Banking
12.10.3 Financial Services
12.10.4 and Insurance (BFSI)
12.10.5 Consumer goods and retail
12.10.6 Healthcare
12.10.7 Manufacturing
12.10.8 Media and entertainment
12.10.9 Transportation and logistics
12.11 Basis Point Share (BPS) Analysis by Applications
12.12 Absolute $ Opportunity Assessment by Applications
12.13 Market Attractiveness Analysis by Applications
Chapter 13 Middle East & Africa (MEA) Analysis and Forecast
13.1 Introduction
13.2 Middle East & Africa (MEA) Market Size Forecast by Country
13.2.1 Saudi Arabia
13.2.2 South Africa
13.2.3 UAE
13.2.4 Rest of Middle East & Africa (MEA)
13.3 Basis Point Share (BPS) Analysis by Country
13.4 Absolute $ Opportunity Assessment by Country
13.5 Market Attractiveness Analysis by Country
13.6 Middle East & Africa (MEA) Market Size Forecast by Type
13.6.1 Invoice and contract management
13.6.2 Ordering and provisioning management
13.6.3 Reporting and business management
13.6.4 Sourcing management
13.6.5 Usage management
13.7 Basis Point Share (BPS) Analysis by Type
13.8 Absolute $ Opportunity Assessment by Type
13.9 Market Attractiveness Analysis by Type
13.10 Middle East & Africa (MEA) Market Size Forecast by Applications
13.10.1 Automotive
13.10.2 Banking
13.10.3 Financial Services
13.10.4 and Insurance (BFSI)
13.10.5 Consumer goods and retail
13.10.6 Healthcare
13.10.7 Manufacturing
13.10.8 Media and entertainment
13.10.9 Transportation and logistics
13.11 Basis Point Share (BPS) Analysis by Applications
13.12 Absolute $ Opportunity Assessment by Applications
13.13 Market Attractiveness Analysis by Applications
Chapter 14 Competition Landscape
14.1 Telecom Expense Management Market: Competitive Dashboard
14.2 Global Telecom Expense Management Market: Market Share Analysis, 2019
14.3 Company Profiles (Details – Overview, Financials, Developments, Strategy)
14.3.1 Vodafone
14.3.2 Dimension Data
14.3.3 IBM
14.3.4 MDSL
14.3.5 Tangoe
14.3.6 Accenture
14.3.7 CGI
14.3.8 CSC
14.3.9 Econocom
14.3.10 Valicom
14.3.11 Anatole
